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Testimony: 

Before the Subcommittee on Income Security and Family Support, 
Committee on Ways and Means, U.S. House of Representatives: 

United States Government Accountability Office: 

GAO: 

For Release on Delivery Expected at 10:00 a.m. EDT: 

Tuesday, May 15, 2007: 

Child Welfare: 

Additional Federal Action Could Help States Address Challenges in 
Providing Services to Children and Families: 

Statement of Cornelia M. Ashby, Director: 
Education, Workforce, and Income Security Issues: 

GAO-07-850T: 

GAO Highlights: 

Highlights of GAO-07-850T, a testimony before the Subcommittee on 
Income Security and Family Support, Committee on Ways and Means, House 
of Representatives 

Why GAO Did This Study: 

Despite substantial federal and state investment, states have had 
difficulty ensuring the safety, well-being, and permanency of children 
in foster care. Ensuring these outcomes becomes even more difficult in 
the event of disasters such as Hurricanes Katrina and Rita, when 
children and families may become displaced across state lines. This 
testimony discusses (1) the issues that states reported as most 
important to resolve now and in the future to improve outcomes for 
children under their supervision (2) initiatives states reported taking 
to address these issues and how recent law provides support for 
additional state efforts and (3) federal action taken to assist states’ 
efforts in developing child welfare disaster plans. 

This testimony is primarily based on our October 2006 report on state 
child welfare challenges (GAO-07-75) and our July 2006 report on state 
child welfare disaster planning (GAO-06-944). The Department of Health 
and Human Services (HHS) and the Congress took action that addressed 
our July report recommendations. However, HHS disagreed with our 
October report recommendation to improve awareness of and access to 
federal social services by modifying the Catalog of Federal Domestic 
Assistance or other means. We continue to believe that taking such 
action would help improve services to children and families. 

What GAO Found: 

States reported in our survey that inadequate levels of mental health 
and substance abuse services, the high average number of child welfare 
cases per worker, and the difficulty finding homes for children with 
special needs were the most important challenges to resolve in order to 
improve outcomes for children under states’ care. Child welfare 
officials cited various reasons these challenges existed in their 
states, such as a lack of funding for family support services and a 
lack of caseload standards. Over the next 5 years, major challenges for 
state child welfare systems were cited as serving a growing population 
of children with special needs or who have been exposed to illegal 
drugs, and changing demographic trends that will require greater 
multicultural sensitivity in providing services to some groups of 
children and their families. 

Figure: State-Reported Emerging Issues That Are Likely to Affect 
Children in the Child Welfare System over the Next 5 Years: 

[See PDF for Image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

States have some initiatives in place to address these challenges, but 
these initiatives do not always address areas of states’ greatest 
concern. For example, only 4 of 31 states dissatisfied with substance 
abuse services reported initiatives to improve the level of these 
services. Similarly, states reported little or no action to address two 
of the most frequently reported factors underlying the challenge to 
recruit and retain caseworkers – the administrative burden on 
caseworkers and effective supervision. Recent law provides additional 
requirements and funding to help states address these challenges. Some 
states implemented initiatives under federal demonstration projects, 
including those to improve substance abuse services and permanent homes 
for children. However, outcome evaluations of these initiatives have 
shown mixed results. Several actions have been taken by HHS and the 
Congress to better ensure that states are prepared to continue child 
welfare services for children displaced by disaster. Our earlier work 
showed that although 29 states, plus Puerto Rico, experienced a 
federally declared disaster in 2005, only 8 of these states reported 
having a written child welfare disaster plan. Since that time, HHS has 
updated its guidance to states and provided technical assistance. In 
addition, the Congress passed the Child and Family Services Improvement 
Act of 2006, requiring that states have procedures in place concerning 
how state child welfare agencies would respond in the event of a 
disaster. The deadline set by HHS for submission of these plans is June 
30, 2007. 

[Hyperlink, http://www.gao.gov/cgi-bin/getrpt?GAO-07-850T]. 

To view the full product, including the scope and methodology, click on 
the link above. For more information, contact Cornelia Ashby at (202) 
512-8403 or ashbyc@gao.gov. 

[End of section] 

Mr. Chairman and Members of the Subcommittee: 

I am pleased to be here today to present information from our recent 
reports on the challenges that state foster care systems face in 
serving the more than half a million children under their 
care.[Footnote 1] For fiscal year 2006, Congress appropriated about $8 
billion to support the ability of state child welfare systems to 
provide services that protect children from abuse and neglect, promote 
their physical and mental well-being, find them permanent homes, and 
enable families to successfully care for their children. State and 
local governments contributed more than $12 billion for these purposes, 
according to information available from 2004.[Footnote 2] Despite this 
substantial investment, federal evaluations of state child welfare 
programs showed that states continue to struggle to meet federal 
outcome goals established by the Department of Health and Human 
Services (HHS) to ensure the safety, well-being, and permanency of 
children in foster care. Ensuring these outcomes becomes even more 
difficult in the event of disasters such as Hurricanes Katrina and Rita 
for states that do not have plans in place to continue child welfare 
services for children and families who may become displaced within or 
across state lines. 

State child welfare agencies are responsible for administering their 
programs within federal policies established by the Children's Bureau 
under the Administration for Children and Families within the 
Department of Health and Human Services. This federal agency oversees 
states' child welfare programs in part through its child and family 
services reviews (CFSR), which measure states' performance in meeting 
federal outcome goals. During its first round of CFSRs, completed in 
the 3 year period ending March 2004, HHS reported that no state had 
substantially conformed with all federal performance goals, and half or 
more states did not meet performance indicators such as providing 
adequate services for children and families, providing child welfare 
staff with the ongoing training needed to fulfill their duties, and 
ensuring the diligent recruitment of foster and adoptive homes. 
Further, while HHS requested states to submit plans that address the 
challenges of serving child welfare families in times of disaster, we 
reported that as of July 2006, few states had comprehensive plans in 
place. Since our reports, HHS and the Congress have taken action to 
help states address some of these long-standing challenges and HHS has 
begun its next round of CFSRs. My testimony today will focus on (1) the 
issues that states reported as most important to resolve now and in the 
future to improve outcomes for children under their supervision, (2) 
initiatives states reported taking to address these issues and how 
recent law provides support for additional state efforts, and (3) 
federal action taken to assist states' efforts in developing child 
welfare disaster plans. My testimony is based primarily on findings 
from our July and October 2006 reports. Those findings were based on 
multiple methodologies including a survey of child welfare directors on 
challenges they face in improving outcomes for children and the extent 
that they had developed child welfare disaster plans. We supplemented 
these surveys by conducting multiple site visits to states and counties 
and by interviewing child welfare experts and HHS child welfare 
officials. We conducted our work in accordance with generally accepted 
government auditing standards. 

In summary, states reported that inadequate levels of mental health and 
substance abuse services, the high average number of child welfare 
cases per worker, and the difficulty of finding homes for children with 
special needs were the most important challenges to resolve in order to 
improve outcomes for children under states' care. Child welfare 
officials cited various reasons these challenges existed in their 
states. One reason maintaining an adequate level of services is 
difficult, for example, is that the funding for family support services 
has not kept up with the need, which in turn may result in children 
entering foster care and staying there longer. Some states did not have 
caseload standards to ensure that caseworkers had enough time to 
adequately serve each child and family, and caseworkers in some areas 
of most states often carried more than double the caseload standard 
established by the Child Welfare League of America (CWLA).[Footnote 3] 
State child welfare officials predict that these caseloads will 
continue to become increasingly complex and culturally diverse. Growing 
challenges for state child welfare systems in the next 5 years were 
cited as serving the population of children with special needs or who 
have been exposed to illegal drugs, and changing demographic trends 
that will require greater multicultural sensitivity in providing 
services to some groups of children and their families. States have 
some initiatives in place to address challenges, but the frequency of 
initiatives states reported did not always mirror the levels of 
dissatisfaction with the major challenges. For example, 4 of 39 states 
dissatisfied with the level of service in finding homes for children 
with developmental disabilities or other needs reported initiatives in 
this area. Recently enacted legislation, the Child and Family Services 
Improvement Act of 2006[Footnote 4], assists states in addressing some 
important challenges by targeting funds to children affected by 
substance abuse and to activities designed to recruit and retain 
caseworkers. Our October report had recommended that HHS also take 
action to improve awareness of and access to federal social services by 
such means as modifying the Catalog of Federal Domestic Assistance. In 
its comments, however, HHS disagreed with this recommendation, stating 
that it was insufficient to address the problem and incorrectly implied 
that caseworkers were not already aware of existing resources. We 
continue to support the recommendation based on the results of our 
work. HHS has taken action along with the Congress to better ensure 
that states are planning for the challenges they will face in 
safeguarding children and families displaced by disaster, per our July 
report recommendations. HHS has updated its guidance and provided 
technical assistance. In addition, the law now requires all states to 
submit child welfare disaster plans to HHS. The deadline set by HHS for 
submission of these plans is June 30, 2007. 

Background: 

The well-being of children and families has traditionally been 
understood as a primary duty of state governments, and state and local 
governments are the primary administrators of child welfare programs 
designed to protect children from abuse or neglect. Child welfare 
caseworkers investigate allegations of child maltreatment and determine 
what services can be offered to stabilize and strengthen a child's own 
home. If remaining in the home is not a safe option for the child, he 
or she may be placed in foster care while efforts to improve the home 
are made. In these circumstances, foster care may be provided by a 
family member (this is known as kinship care), caregivers previously 
unknown to the child, or a group home or institution. In those 
instances in which reuniting the child with his or her parents is found 
not to be in the best interest of the child, caseworkers must seek a 
new permanent home for the child, such as an adoptive home or 
guardianship. Some children remain in foster care until they "age out" 
of the child welfare system. Such children are transitioned to 
independent living, generally at the age of 18 years. 

States use both dedicated and nondedicated federal funds for operating 
their child welfare programs and providing services to children and 
families. In fiscal year 2006, the federal government provided states 
with about $8 billion in dedicated child welfare funds, primarily 
authorized under Title IV-B and Title IV-E of the Social Security Act. 
Nearly all of this funding is provided under Title IV-E, which provides 
matching funds to states for maintaining eligible children in foster 
care,[Footnote 5] providing subsidies to families adopting children 
with special needs, and for related administrative and training 
costs.[Footnote 6] About 9 percent of funding is provided under Title 
IV-B, which provides grants to states primarily for improving child 
welfare services and requires that most funds be spent on services to 
preserve and support families. 

A significant amount of federal funding for child welfare services also 
comes from federal funds not specifically dedicated to child welfare-- 
including the Temporary Assistance for Needy Families (TANF) block 
grant, Medicaid, and the Social Services Block Grant. These and 
hundreds of other federal assistance programs for children and 
families, including many that serve low-income populations, are listed 
in a centralized database administered by the General Services 
Administration that has a search feature by type of assistance and 
eligible population. The Congressional Research Service conservatively 
estimated that the median share of total federal child welfare spending 
derived from nondedicated federal funding equaled nearly half of all 
the federal dollars (47 percent) expended by state child welfare 
agencies,[Footnote 7] based on state child welfare agency data reported 
to the Urban Institute for state fiscal year 2002.[Footnote 8] 

The Congress has authorized funds for state child welfare programs and 
required states to enact policies and meet certain standards related to 
those programs. HHS evaluates how well state child welfare systems 
achieve federal standards for children through its child and family 
services reviews. The CFSR process begins with a state assessment of 
its efforts, followed by an on-site review by an HHS team that 
interviews various stakeholders in the child welfare system and usually 
reviews a total of 50 child welfare case files for compliance with 
federal requirements. After receiving the team's assessment and 
findings, the state develops a program improvement plan (PIP) to 
address any areas identified as not in substantial conformity with 
federal requirements. Once HHS approves the PIP, states are required to 
submit quarterly progress reports. Pursuant to CFSR regulations, 
federal child welfare funds can be withheld if states do not show 
adequate PIP progress, but these penalties are suspended during the 2- 
year PIP implementation term. HHS conducted its first round of CFSRs 
for all states from March 2001 through March 2004 and began the second 
round of CFSRs in March 2007. 

States must also meet a set of program requirements that are described 
in their 5-year Child and Family Services Plans to receive federal 
child welfare funds.[Footnote 9] Until recently, however, there were no 
federal requirements for states to develop plans that address the needs 
of children during disasters. In 2005, 29 states and Puerto Rico 
experienced federally declared disasters--most commonly severe storms 
and flooding. However, a disaster can affect states that do not 
directly experience the disaster when they receive children evacuated 
from affected states. For example, two 2005 disasters--Hurricanes 
Katrina and Rita--resulted in a prolonged interruption of child welfare 
services and the dispersion of thousands of Louisiana's child welfare 
recipients to 19 states. 

Current and Future Issues That Challenge States' Ability to Improve 
Child Outcomes: 

States reported that their ability to improve child outcomes was 
challenged most by inadequate levels of mental health and substance 
abuse services available to children and families, too few caseworkers 
for too many child welfare cases, and a lack of homes that can meet the 
needs of certain children, such as those with developmental 
disabilities. Challenges are expected to grow in future years related 
to serving children with special needs or who have been exposed to 
illegal drugs, and changing demographic trends that will require 
greater multicultural sensitivity in providing services to an 
increasingly diverse child welfare population. 

Inadequate Levels of Mental Health, Substance Abuse, and Other Services 
Challenge States' Ability to Meet the Needs of Children and Families: 

State child welfare agencies identified specific services underlying 
their challenge to serve children and families, citing constraints on 
federal funding, service gaps, and limited awareness of services 
outside the child welfare system as contributing factors. Regarding 
services provided to children, more than half of states reported that 
they were dissatisfied with the level of mental health services, 
substance abuse services, housing for foster youth transitioning to 
independence, and dental care. (See fig. 1.) 

Figure 1: Fig. 1: States Reporting Dissatisfaction with the Level of 
Services Provided to Children in the Child Welfare System: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

States also reported that they were dissatisfied with the level of 
services provided to at-risk families in the child welfare system. 
These services are needed to help prevent the removal of children from 
their homes or to help facilitate the reunification of children with 
their parents after removal. Specifically, more than half of states 
responded that they were dissatisfied with mental health services, 
substance abuse services, transportation services, and housing for 
parents in at-risk families. (See fig. 2.) 

Figure 2: States Reporting Dissatisfaction with the Level of Services 
Provided to Parents in At-Risk Families in the Child Welfare System: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

States we visited reported that funding constraints were among the 
reasons maintaining an adequate level of services was difficult. For 
example, while maintenance payments to foster families for children 
under state care are provided as an open-ended entitlement for federal 
funding under Title IV-E, federal funding for family support services 
is capped at a much lower level under Title IV-B. In addition, many 
states experienced budget deficits that adversely affected overall 
funding for social services. In prioritizing funding needs, child 
welfare officials in 40 states responding to our survey reported that 
family support services, such as those that could prevent removal of a 
child or help with reunification of a family, were the services most in 
need of greater federal, state, or local resources. Officials from 29 
states responded that child protective services such as investigation, 
assessment of the need for services, and monitoring were next in need 
of additional resources. 

Another reason providing services may be challenging in some states or 
areas is that some caseworkers and families may be unaware of the array 
of existing services offered by numerous public and private providers. 
In North Carolina, for example, state officials reported that about 70 
percent of children and families in the child welfare system received 
services from multiple public agencies, and the Catalog of Federal 
Domestic Assistance (CFDA)--a repository of information on all federal 
assistance programs that is periodically updated--lists over 300 
federal programs that provide youth and family services. However, 
caseworkers and families are not always aware of the range of services 
that are available to support children and families, and child welfare 
officials cited the need for additional information to help link 
children and families with needed services. In October 2003, the White 
House Task Force for Disadvantaged Youth recommended that the CFDA be 
modified to provide a search feature that can be used to identify 
locations where federally funded programs were operating.[Footnote 10] 

High Caseloads and Other Factors Challenge the Ability of Child Welfare 
Staff to Adequately Serve Children and Families: 

State child welfare officials most frequently reported dissatisfaction 
with the current status of three underlying factors that affect the 
state's ability to recruit and retain caseworkers to serve children and 
families in the child welfare system. Specifically, more than half of 
the states reported dissatisfaction with the average number of cases 
per worker, administrative responsibilities of caseworkers, and 
effectiveness of caseworker supervision. (See fig. 3.) 

Figure 3: States Reporting Dissatisfaction with Factors That Could 
Affect the State's Ability to Recruit and Retain Caseworkers: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

Child welfare officials in each of the states we visited reported 
having trouble recruiting and retaining caseworkers because many 
caseworkers are overwhelmed by large caseloads. According to the Child 
Welfare League of America, some child welfare programs lack caseload 
standards that reflect time needed to investigate allegations of child 
maltreatment, visit children and families, and perform administrative 
responsibilities. CWLA set caseload standards of no more than 12 cases 
per caseworker investigating allegations of child maltreatment, and no 
more than 15 cases for caseworkers responsible for children in foster 
care. However, according to CWLA, in most states, average caseloads in 
some areas are often more than double the CWLA standards. 

State child welfare officials we interviewed also reported that 
increasing amounts of time spent on administrative duties made it 
difficult to recruit and retain staff and limited the amount of time 
caseworkers could spend visiting families. For example, child welfare 
officials in three states we visited estimated that some caseworkers 
spent a significant amount of time on administrative duties such as 
entering case data in automated systems, completing forms, and 
providing informational reports to other agencies. This administrative 
burden has limited caseworker ability to ensure timely investigations 
of child maltreatment and to make related decisions concerning the 
removal of children from their homes, according to officials, and 
influenced caseworker decisions to seek other types of employment. 

Some states we visited reported that the lack of effective supervision 
also adversely affected staff retention and sometimes resulted in 
delays providing appropriate services to children and families. Lack of 
supervisory support was cited as a problem in terms of supervisor 
inexperience and inaccessibility. For example, a Texas state official 
said that because of high turnover, caseworkers are quickly promoted to 
supervisory positions, with the result that the caseworkers they 
supervise complain of poor management and insufficient support. In 
Arizona, caseworkers have also expressed dissatisfaction with the 
support they received from their supervisors, and this has negatively 
affected recruitment and retention. Child welfare officials reported 
that lack of access to supervisors was frustrating to caseworkers 
because it delayed their ability to specify appropriate permanency 
goals for children and to develop case plans to meet the needs of 
children and families in their care. 

Serving Children with Special Needs Is among Factors Challenging 
States' Ability to Place Children in Appropriate Homes: 

State child welfare officials most frequently identified four factors 
underlying the challenge to find appropriate homes for children. (See 
fig. 4.) More than half of the states reported that finding homes for 
children with special needs, recruiting and retaining foster and 
adoptive parents, serving older youth and youth transitioning into 
independent living, and finding and supporting kinship or guardianship 
homes were among their greatest concerns. 

Figure 4: States Reporting Factors of Greatest Concern in Making 
Appropriate Placements for Children: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

Child welfare officials in two states we visited said that the lack of 
therapeutic foster care homes that can properly care for children who 
have significant physical, mental, or emotional needs makes it 
challenging to find them an appropriate home. In addition, these 
officials said that some of the existing facilities are inappropriate 
for child placement because they are old and in poor condition or 
provide outmoded treatment services. Because of the absence of high- 
quality therapeutic settings, child welfare officials said that it has 
become increasingly difficult to place children in homes that can 
appropriately address their individual needs. 

Recruiting and retaining foster and adoptive parents has become an 
increasingly difficult aspect of placement for a variety of reasons, 
such as the lack of a racially and ethnically diverse pool of potential 
foster and adoptive parents, and inadequate financial support. For 
example, child welfare officials said that some locations have 
relatively small populations of certain races and ethnicities, making 
it difficult to recruit diverse foster and adoptive parents.[Footnote 
11] Inadequate financial support also hinders recruiting and retaining 
foster and adoptive families. Financial support for foster and adoptive 
families varies widely among states and local areas, and may not keep 
up with inflation. According to a California child advocacy 
organization, for example, the state's payments to foster parents of 
$450 per month per child have not been adjusted for inflation since 
2001. As a result, according to the organization, the supply of foster 
care providers has not increased markedly during this time. 

Obtaining permanent homes for older youth and for youth aging out of 
foster care is a continuing placement challenge for states. For 
example, Texas child welfare officials said that it is difficult to 
place adolescents with adoptive parents because older youth can choose 
not to be adopted. Finding housing for youth transitioning into 
independence also can be difficult in high-cost areas or in areas where 
special arrangements have not been made with housing agencies and 
landlords that typically require a cosigner on the rental application 
or a large deposit before moving in.[Footnote 12] 

More than half of the states also reported that limitations in their 
ability to identify and support placements with family members or legal 
guardians limited opportunities to place children in appropriate homes. 
For example, child welfare officials in Ohio reported a lack of 
resources to conduct outreach to family members that may be able to 
provide a stable home for children in foster care with less disruption 
to the child. Michigan officials also reported that the lack of 
financial resources made it difficult for the state to meet its 
placement goals for those children who had been removed from their home 
and who had been directed by the court to be placed with other family 
members. 

Increasing Complexity and Diversity of Child Welfare Population 
Expected to Challenge States in the Future: 

While states have experienced child welfare challenges for many years, 
states identified several emerging issues that are of increasing 
concern because of their impact on the well-being of children in the 
child welfare system. Most states reported a high likelihood that three 
issues will affect their systems over the next 5 years: children's 
exposure to illegal drugs, caring for special or high-needs children, 
and changing demographics and cultural sensitivities. (See fig. 5.) 

Figure 5: State-Reported Emerging Issues That Are Likely to Affect 
Children in the Child Welfare System over the Next 5 Years: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

Although the overall percentage of drug-related child welfare cases has 
not increased, officials in the states we visited reported that the 
type and location of drug abuse underlying maltreatment cases is 
changing, requiring increased attention by child welfare agencies in 
certain areas. For example, child welfare officials reported an 
increasing number of children entering state care as a result of 
methamphetamine use by parents, primarily in rural areas. Child welfare 
agencies in these areas may need to train caseworkers on how this drug 
is likely to affect parents or caregivers who use it in order to safely 
investigate and remove children from homes, as well as assess the 
service needs of affected families to develop an appropriate case 
plan.[Footnote 13] 

State child welfare officials in all five states we visited said that 
finding homes for special needs children is a growing issue because it 
is hard to find parents who are willing to foster or adopt these 
children and who live near the types of services required to meet the 
children's needs. For example, child welfare officials in Texas 
reported that the state does not have a sufficient number of adoptive 
homes for children with special needs. As a result, these children 
generally stay in foster care for longer periods of time. 

Child welfare officials we interviewed also said that the growing 
cultural diversity of the families who come in contact with the child 
welfare system has prompted the need for states to reevaluate how they 
investigate allegations of maltreatment and the basis on which they 
make decisions that could result in the removal of children from their 
homes. Child welfare officials in several states reported that the 
current protocols for investigating and removing children from their 
homes do not necessarily reflect the cultural norms of some immigrant 
and other minority families. These differences include limitations in 
family functioning that may be caused by poverty, the environment, or 
culture as opposed to those that may be due to unhealthy family 
conditions or behaviors. In response to growing cultural diversity, 
several states we visited stated that they are revising their protocols 
to account for religious and language differences among families who 
come in contact with the child welfare system. 

State Initiatives to Resolve Challenges: 

States reported implementing various initiatives to improve child 
outcomes, but these initiatives did not always mirror those factors 
states reported as most necessary to address in overcoming their 
primary challenges. For example, with respect to services, states most 
frequently reported that they were challenged by the lack of mental 
health and substance abuse services for children and families, yet only 
four states reported having initiatives to improve the level of these 
services. (See fig. 6.) This may be because these services are 
typically provided outside the child welfare system by other 
agencies.[Footnote 14] Recent legislation supports states' efforts to 
improve substance abuse services. For each fiscal year from 2007 
through 2011, the Child and Family Services Improvement Act of 2006 
reserves funds under the Promoting Safe and Stable Families program for 
competitive grants to improve outcomes of children affected by parent/ 
caretaker abuse of methamphetamine or another substance.[Footnote 15] 

Figure 6: State-Reported Initiatives to Improve Services to Children 
and Families: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

Most states also reported that they had implemented initiatives to 
improve recruitment and retention of child welfare caseworkers, but few 
states reported initiatives to address two of the most frequently 
reported factors underlying this challenge--the administrative burden 
on caseworkers and effective supervision. (See fig. 7.) Recent law 
supports states' efforts in this area as well. For fiscal years 2008 
through 2011, the Child and Family Services Improvement Act reserves 
funds to support monthly caseworker visits to children who are in 
foster care with an emphasis on activities designed to improve 
caseworker retention, recruitment, training, and ability to access the 
benefits of technology.[Footnote 16] In addition, the law reorganized 
the Child Welfare Services program funded under Title IV-B, adding a 
purpose section to the law that included: "providing training, 
professional development, and support to ensure a well-qualified child 
welfare workforce."[Footnote 17] 

Figure 7: State-Reported Initiatives to Recruit and Retain Caseworkers: 

[See PDF for image] 

Source: GAO analysis of state child welfare survey responses. 

[End of figure] 

Almost all states reported implementing initiatives to improve their 
ability to find appropriate homes for children, but few states reported 
initiatives that addressed two of the three most frequently reported 
factors underlying this challenge (see fig. 8). For example, three 
states reported initiatives to find appropriate homes for older youth 
transitioning to independence, and four states reported initiatives to 
find appropriate homes for children with special needs.[Footnote 18] 

Figure 8: State-Reported Initiatives to Find Appropriate Homes for 
Children: 

[See PDF for image] 

Source; GAO analysis of state child welfare survey responses. 

[End of figure] 

Some states implemented initiatives under federal demonstration 
projects, and evaluations of outcomes states were required to conduct 
under these projects showed mixed results. In general, the 
demonstration projects offered states the flexibility to use federal 
funding under Title IV-B and Title IV-E in eight different program 
areas[Footnote 19] in an effort to improve services and placements-- 
addressing the three primary challenges reported by states. As of 2006, 
24 states had implement 38 child welfare demonstration 
projects.[Footnote 20] However, evaluation results were mixed across 
child welfare outcomes. For example, while Illinois found strong 
statistical support for the finding that funding for assisted 
guardianships increased attainment of permanent living arrangements, 
none of the other four reporting states found similar conclusive 
evidence of this finding. Similarly, among four states using Title IV- 
E funds to fund services and supports for caregivers with substance 
abuse disorders, Illinois was the only state that demonstrated success 
in connecting caregivers to treatment services. 

Federal Action Taken To Ensure States Develop Plans to Serve Children 
and Families Displaced by Disaster: 

Several actions have been taken by HHS and the Congress to better 
ensure that states are prepared to continue child welfare services for 
children and families displaced by disaster across county or state 
lines. We reported in July 2006 that although 29 states, plus Puerto 
Rico, experienced a federally declared disaster in 2005, only 8 of 
these states reported having a written child welfare disaster plan. 
(See fig. 9.) 

Figure 9: Fig. 9: Disaster Plan Status for States with Federally 
Declared Disasters in 2005: 

[See PDF for image] 

Source: Analysis of GAO national survey of state child welfare systems 
challenges; Map, Map Resources. 

[End of figure] 

In addition, while 21 states in all reported having a disaster plan in 
place, there was great variance in the extent to which they addressed 
selected child welfare program elements. For example, most states 
included strategies to preserve information, but few states had 
included strategies for placing children from other states. (See 
fig.10) The need for such plans was highlighted when close to 2,000 of 
the 5,000 children in Louisiana's child welfare system were displaced 
in the aftermath of Hurricane Katrina. 

Figure 10: Fig. 10: Program Components Addressed by State Disaster 
Plans: 

[See PDF for image] 

Source: Analysis of GAO national survey of state child welfare systems 
challenges. 

[End of figure] 

At the time of our review, HHS had issued guidance to states in 1995 to 
help states develop child welfare disaster plans and also provided 
nearly $3 million for technical assistance to states. This guidance, 
however, did not address strategies states needed to continue services 
to child welfare families displaced across county or states lines. 
State child welfare officials reported that additional federal 
assistance would be helpful, including information on disaster planning 
requirements or criteria, training on how to develop a disaster plan, 
examples of good plans, and forums for exchanging information with 
other states. 

HHS took action that addressed states' concerns and our report 
recommendations including updating its 1995 disaster plan guidance, 
providing technical assistance, and asking states to voluntarily submit 
copies of their disaster plans for review by December 2006.[Footnote 
21] Further, the Child and Family Services Improvement Act of 2006 also 
established a legislative requirement for states to submit child 
welfare disaster plans to HHS that prepare for displacement of 
children. The deadline set by HHS for submission of these plans is June 
30, 2007. 

Concluding Observations: 

State challenges in serving the children and families in the child 
welfare system are long-standing and continuing. Resolving these 
problems has been difficult, however, in part due to the child welfare 
system's heavy reliance on various nondedicated funding streams at the 
federal and state levels that require an interagency approach to 
establish appropriate priority and funding for child welfare families 
across different programs and populations. As funding fluctuates or 
declines, full awareness of resources outside the child welfare system 
becomes especially important, and we recommended in our October 2006 
report that the Secretary of HHS improve awareness of and access to 
various social services funded by the federal government. 

HHS disagreed with our recommendation, stating that it was insufficient 
to address the need for additional services and that the recommendation 
incorrectly implied that local child welfare agencies were not already 
aware of and using such resources. We acknowledged that increasing 
awareness of existing federal resources is not the only action needed, 
but in the course of our work we found that caseworkers sometimes were 
unaware of the full array of federal resources, such as health and 
housing, available in their locale or had not coordinated with other 
agencies to use them. We continue to support the view that federal 
action, such as modifying the CFDA, would allow caseworkers and others 
to more easily identify services and service providers funded by 
federal agencies in closest proximity to the families they serve. 

History has shown that in the absence of specific federal requirements 
or dedicated child welfare funding, many states have been slow to 
address existing and future challenges, such as recruiting and 
retaining child welfare workers or preparing child welfare disaster 
plans. Recent federal action has been taken to establish requirements 
and dedicate funding to states to help address these specific problems 
now and in the future. The next round of HHS state oversight reviews 
will determine the extent that these actions and others taken by states 
have been able to improve child outcomes. 

GAO Contacts: 

For further information regarding this testimony, please contact me at 
(202) 512-7215. Individuals making key contributions to this testimony 
include Lacinda Ayers and Cathy Roark. 

[End of section] 

Related GAO Products: 

Child Welfare: Improving Social Service Program, Training, and 
Technical Assistance Information Would Help Address Longstanding 
Service-Level and Workforce Challenges. GAO-07-75. Washington, D.C.: 
October 6, 2006. 

Child Welfare: Federal Action Needed to Ensure States Have Plans to 
Safeguard Children in the Child Welfare System Displaced by Disasters. 
GAO-06-944. Washington, D.C.: July 28, 2006. 

Foster Care and Adoption Assistance: Federal Oversight Needed to 
Safeguard Funds and Ensure Consistent Support for States' 
Administrative Costs. GAO-06-649. Washington, D.C.: June 15, 2006. 

Child Welfare: Federal Oversight of State IV-B Activities Could Inform 
Action Needed to Improve Services to Families and Statutory Compliance. 
GAO-06-787T. Washington, D.C.: May 23, 2006. 

Lessons Learned for Protecting and Educating Children after the Gulf 
Coast Hurricanes, GAO-06-680R. Washington, D.C.: May 11, 2006. 

Hurricane Katrina: GAO's Preliminary Observations Regarding 
Preparedness, Response, and Recovery, GAO-06-442T. Washington, D.C.: 
March 8, 2006. 

Hurricanes Katrina and Rita: Provision of Charitable Assistance, GAO- 
06-297T. Washington, D.C.: December 13, 2005. 

Child Welfare: Better Data and Evaluations Could Improve Processes and 
Programs for Adopting Children with Special Needs. GAO-05-292. 
Washington, D.C.: June 13, 2005. 

Indian Child Welfare Act: Existing Information on Implementation Issues 
Could Be Used to Target Guidance and Assistance to States. GAO-05-290. 
Washington, D.C.: April 4, 2005. 

Foster Youth: HHS Actions Could Improve Coordination of Services and 
Monitoring of States' Independent Living Programs. GAO-05-25. 
Washington, D.C.: November 18, 2004. 

D.C. Child and Family Services Agency: More Focus Needed on Human 
Capital Management Issues for Caseworkers and Foster Parent Recruitment 
and Retention. GAO-04-1017. Washington, D.C.: September 24, 2004. 

Child and Family Services Reviews: States and HHS Face Challenges in 
Assessing and Improving State Performance. GAO-04-781T. Washington, 
D.C.: May 13, 2004. 

D.C. Family Court: Operations and Case Management Have Improved, but 
Critical Issues Remain. GAO-04-685T. Washington, D.C.: April 23, 2004. 

Child and Family Services Reviews: Better Use of Data and Improved 
Guidance Could Enhance HHS's Oversight of State Performance. GAO-04- 
333. Washington, D.C.: April 20, 2004. 

Child Welfare: Improved Federal Oversight Could Assist States in 
Overcoming Key Challenges. GAO-04-418T. Washington, D.C.: January 28, 
2004. 

D.C. Family Court: Progress Has Been Made in Implementing Its 
Transition. GAO-04-234. Washington, D.C.: January 6, 2004. 

Child Welfare: States Face Challenges in Developing Information Systems 
and Reporting Reliable Child Welfare Data. GAO-04-267T. Washington, 
D.C.: November 19, 2003. 

Child Welfare: Enhanced Federal Oversight of Title IV-B Could Provide 
States Additional Information to Improve Services. GAO-03-956. 
Washington, D.C.: September 12, 2003. 

Child Welfare: Most States Are Developing Statewide Information 
Systems, but the Reliability of Child Welfare Data Could Be Improved. 
GAO-03-809. Washington, D.C.: July 31, 2003. 

D.C. Child and Family Services: Better Policy Implementation and 
Documentation of Related Activities Would Help Improve Performance. GAO-
03-646. Washington, D.C.: May 27, 2003. 

Child Welfare and Juvenile Justice: Federal Agencies Could Play a 
Stronger Role in Helping States Reduce the Number of Children Placed 
Solely to Obtain Mental Health Services. GAO-03-397. Washington, D.C.: 
April 21, 2003. 

Foster Care: States Focusing on Finding Permanent Homes for Children, 
but Long-Standing Barriers Remain. GAO-03-626T. Washington, D.C.: April 
8, 2003. 

Child Welfare: HHS Could Play a Greater Role in Helping Child Welfare 
Agencies Recruit and Retain Staff. GAO-03-357. Washington, D.C.: March 
31, 2003. 

FOOTNOTES 

[1] GAO, Child Welfare: Improving Social Service Program, Training, and 
Technical Assistance Would Help Address Longstanding Service-Level and 
Workforce Challenges, GAO-07-75 (Washington, D.C.: Oct. 6, 2006), and 
GAO, Child Welfare: Federal Action Needed to Ensure States Have Plans 
to Safeguard Children in the Child Welfare System Displaced by 
Disasters, GAO-06-944 (Washington, D.C.: July 28, 2006). 

[2] The Urban Institute, The Cost of Protecting Vulnerable Children V: 
Understanding State Variation in Child Welfare Financing (Washington 
D.C.: May 2006). 

[3] CWLA is an association of nearly 800 public and private nonprofit 
agencies with a mission to ensure the safety and well-being of children 
and families. CWLA sets and promotes standards for best practice and 
advocates for the advancement of public policy. 

[4] Pub. L. No. 109-288. 

[5] States are entitled to Title IV-E reimbursement on behalf of 
children who would have been eligible for Aid to Families with 
Dependent Children (AFDC) (as AFDC existed on July 16, 1996), but for 
the fact that they were removed from the home of certain specified 
relatives. While the AFDC program was replaced by the Temporary 
Assistance for Needy Families Program in 1996, eligibility for Title IV-
E payments remains tied to the income eligibility requirements of the 
now defunct AFDC program. In addition, certain judicial findings must 
be present, and all other requirements included in section 472 (a) and 
(b) of the Social Security Act must be met, in order for the child to 
be eligible for Title IV-E foster care maintenance payments. 

[6] Title IV-E also provides grants to states for providing independent 
living services to youth who are expected to age out of foster care or 
who have already aged out of care. Grants are also provided to states 
for providing education and training vouchers for youth aging out of 
care. 

[7] States' use of nondedicated federal funding varied considerably 
from a high of 75 percent of total federal child welfare funds expended 
in Alabama to less than 2 percent of total federal child welfare funds 
expended in North Carolina. 

[8] The Congressional Research Service reported that this is likely an 
understatement of nondedicated federal funding states used for their 
child welfare programs. 

[9] States were required to develop and submit a 5 year Child and 
Family Services Plan for fiscal years 2005-2009, by June 30, 2004. 

[10] A similar model may be found on an HHS Web link, 
http://ask.hrsa.gov/pc/, where users can enter a ZIP code to find the 
closest community health center locations offering medical, mental, 
dental, and other health services on a sliding fee scale. 

[11] Generally, states and other entities that receive federal 
financial assistance and are involved in adoption or foster care are 
prohibited from delaying or denying the placement of a child for 
adoption or into foster care, on the basis of the race, color, or 
national origin of the adoptive or foster parent, or the child, 
involved. 42 U.S.C. § 671(a)(18). However, HHS guidance recognizes that 
some children may have specific needs based on the child's race or 
ethnicity, and HHS has required that states put in place a process for 
ensuring the diligent recruitment of potential foster and adoptive 
families that reflects the ethnic and racial diversity of children 
needing homes. 

[12] See GAO, Foster Youth: HHS Actions Could Improve Coordination of 
Services and Monitoring of States' Independent Living Programs, GAO-05-
25 (Washington, D.C.: Nov. 18, 2004). 

[13] Methamphetamine users often exhibit poor judgment, confusion, 
irritability, paranoia, and increased violence. 

[14] We previously reported on how problems requiring interagency 
solutions often go unaddressed in such areas as transportation and 
housing. See GAO-05-25 and GAO, Child Welfare: Improved Federal 
Oversight Could Assist States in Overcoming Key Challenges, GAO-04-418T 
(Washington, D.C.: Jan. 28, 2004). 

[15] The law reserves $40 million for fiscal year 2007, $35 million for 
fiscal year 2008, $30 million for fiscal year 2009, and $20 million for 
each of fiscal years 2010 and 2011. 

[16] The law directs the Secretary of HHS to reserve the following 
amounts: $5 million for fiscal year 2008, $10 million for fiscal year 
2009, and $20 million for each of fiscal years 2010 and 2011. 

[17] Pub. L. No. 109-288, sec. 6(b)(3) (codified at 42 U.S.C. 621). 

[18] GAO previously reported that child welfare agencies focused on 
preparing youth for independent living while they were in foster care, 
but were less apt to work with other agencies--such as the local 
housing authority--to transition youth out of care because of 
conflicting policies and a lack of awareness about needed services. See 
GAO-05-25. 

[19] Projects in the eight program areas included (1) providing monthly 
subsidies equal or comparable to foster care maintenance payments to 
relatives or other caregivers who assume legal custody of children; (2) 
providing capped Title IV-E allocations in exchange for flexibility in 
spending child welfare dollars for new services and supports; (3) using 
Title IV-E dollars to fund services and supports for caregivers with 
substance abuse disorders; (4) using alternative managed care financing 
mechanisms to reduce costs; (5) increasing the variety and intensity of 
services and supports to reduce out-of-home placement rates and improve 
other outcomes; (6) strengthening existing or provide new post-adoption 
and post-permanency services and supports; (7) tribal development of 
administrative and financial systems to independently administer Title 
IV-E foster care programs and directly claim federal reimbursement; and 
(8) training for public and private sector child welfare professionals 
serving children and their families. 

[20] States can no longer apply for participation in federal 
demonstration projects because the program authorization expired in 
March 2006. 

[21] GAO's July 2006 report recommended that HHS guidance to states 
address the dispersion of children and families within and across state 
lines, and also recommended that HHS develop and provide training to 
states on child welfare disaster planning. This report also asked the 
Congress to consider requiring states to develop and submit child 
welfare disaster plans for HHS review.

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