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Testimony :

Before the Subcommittee on Government Efficiency and Financial 
Management, Government Reform Committee, House of Representatives:

For Release on Delivery 
Expected at 2 p.m. EDT
April 29, 2003:

SMALL BUSINESS ADMINISTRATION:

Loan Accounting and Other Financial Management Issues Impair 
Accountability:

Statement of Linda M. Calbom, Director
Financial Management and Assurance:

GAO-03-676T:

GAO Highlights:

Highlights of GAO-03-676T, a testimony before the Subcommittee on 
Government Efficiency and Financial Management, Government Reform 
Committee, House of Representatives

Why GAO Did This Study:

Recently, the Small Business Administration’s (SBA) auditors withdrew 
their unqualified audit opinions on SBA's fiscal year 2000 and 2001 
financial statements and issued disclaimers of opinion.  The auditors 
also issued a disclaimer of opinion on SBA's fiscal year 2002 financial 
statements. This turn of events was primarily due to flaws in the way 
SBA accounted for its loan sales and for the remaining portfolio.  
There were also several other issues affecting SBA's fiscal year 2002 
audit, including key internal control weaknesses and systems that did 
not substantially comply with the Federal Financial Management 
Improvement Act.  The information GAO presents in this testimony, which 
is discussed in greater detail in our January 2003 report, Small 
Business Administration: Accounting Anomalies and Limited Operational 
Data Make Results of Loan Sales Uncertain (GAO-03-87), is intended to 
assist Congress in assessing the current status of financial 
accountability at SBA.

What GAO Found:

Since August 1999, SBA held seven loan asset sales, disposing of a 
total of $5.8 billion in disaster assistance and business loans.  Our 
review of the budgeting and accounting for the first five loan sales 
found errors that could significantly affect the reported results in 
SBA’s budget and financial statements.  We found that SBA (1) 
incorrectly calculated losses on loan sales reported in the footnotes 
to its financial statements, (2) did not appropriately consider the 
effect of loan sales on its estimates of the cost of the remaining 
portfolio, which could significantly affect its budget and financial 
statement reporting, and (3) had significant unexplained declines in 
its subsidy allowance for the disaster loan program.  As shown in the 
figure, the subsidy allowance eventually declined to a negative 
balance, which indicated that SBA expected profits on its subsidized 
disaster loans. 

Despite these errors and uncertainties, SBA’s auditor gave unqualified 
audit opinions on SBA’s fiscal year 2000 and 2001 financial statements. 
We discussed these issues with SBA’s auditors, who have since 
reassessed the unusual balance in the subsidy allowance account and 
withdrawn their unqualified audit opinions on the fiscal year 2000 and 
2001 financial statements.  The agency’s inability to properly account 
for its loans sold and not sold, combined with several other financial
management issues, led the auditors to issue a disclaimer of opinion on 
SBA’s fiscal year 2002 financial statements.  Until SBA corrects its 
financial management deficiencies, the agency’s financial accounting 
and budgetary reporting will be unreliable.  Based on recent 
discussions with SBA officials, we understand that they are making 
progress in identifying the sources of the loan accounting problems 
and in determining corrective actions.

What GAO Recommends:

GAO is not making new recommendations in this testimony, but in a past 
report has made specific recommendations aimed at addressing the 
deficiencies in the accounting for loan asset sales and the remaining 
portfolio. 

www.gao.gov/cgi-bin/getrpt?GAO-03-676T.

To view the full testimony, click on the link above.
For more information, contact Linda Calbom at (202) 512-9508 or 
calboml@gao.gov.

[End of section]

Mr. Chairman and Members of the Subcommittee:

I am pleased to be here today to discuss the status of financial 
management at the Small Business Administration (SBA). Recently SBA's 
auditor withdrew its unqualified audit opinions on SBA's fiscal year 
2000 and 2001 financial statements and issued disclaimers of opinion. 
The auditor also issued a disclaimer of opinion on SBA's fiscal year 
2002 financial statements. This turn of events was primarily due to 
flaws we identified in the way SBA accounted for its loan sales and for 
the remaining portfolio. There were also several other issues affecting 
SBA's fiscal year 2002 financial statement audit, including key 
internal control weaknesses and systems that did not substantially 
comply with the Federal Financial Management Improvement Act (FFMIA). I 
will discuss all of these issues today which, when combined, point to 
an overall lack of financial accountability at SBA.

SBA's Accounting for Loan Sales and the Remaining Portfolio was Flawed:

This January, we reported[Footnote 1] that SBA had sold almost 110,000 
loans with an unpaid principal balance of about $4.4 billion in five 
loan sales from August 1999 through January 2002.[Footnote 2] Our 
review of the budgeting and accounting for these loan sales found 
errors that could significantly affect the reported results in SBA's 
budget and financial statements.

We found that SBA (1) incorrectly calculated losses on loan sales 
reported in the footnotes to its financial statements, (2) did not 
appropriately consider the effect of loan sales on its estimates of the 
cost of the remaining portfolio, which could significantly affect its 
budget and financial statement reporting, and (3) had significant 
unexplained declines in its subsidy allowance[Footnote 3] for the 
disaster loan program. Until SBA makes the necessary corrections to its 
procedures to estimate the cost of its credit programs, including the 
effect of its loan sales, the reliability of the current and future 
subsidy rates will remain unknown. We understand that SBA is taking 
steps to address the issues we identified, including working with a 
consulting firm to perform a detailed analysis of its loan sale 
accounting and cost estimation procedures.

SBA Improperly Calculated Losses on Loan Sales:

Accounting records related to SBA's first five loan sales indicated 
that losses exceeded $1.5 billion. However, this amount is overstated 
because of errors in the way SBA calculated the losses. Because of the 
lack of reliable financial data, we were unable to determine the 
financial effect of loan sales on SBA's budget and financial 
statements. These errors raise serious concerns about the information 
related to the results of loan sales included in the footnotes to the 
annual financial statements that SBA provided to the Office of 
Management and Budget (OMB) and the Congress for decision-making 
purposes.

For accounting purposes, the gain or loss on a loan sale represents the 
difference between the net book value (the outstanding loans receivable 
balance minus the subsidy allowance) of the loans sold and the net sale 
proceeds.[Footnote 4] The footnotes to SBA's fiscal year 1999 and 2000 
financial statements reported accounting losses of $75 million and $600 
million, respectively, on its loan sales. SBA did not separately 
disclose the losses calculated on the two loan sales that took place 
during fiscal year 2001.[Footnote 5] According to SBA's accounting 
records, the first five sales resulted in total losses of more than 
$1.5 billion.

Prior to a loan sale, an estimate of the loans' current value to the 
government or "hold value" is calculated to determine what the loans 
are worth to the government in the event that the loans are held to 
maturity or some other resolution, such as prepayment or 
default.[Footnote 6] This hold value is compared to an estimate of the 
expected net sale proceeds to determine if it is advantageous for the 
loans to be sold.[Footnote 7] After a sale, the hold value is compared 
to the actual net sale proceeds to determine whether or not and by how 
much the government benefited from the sale. SBA determined that the 
first five loan sales resulted in a $606 million benefit to the 
government.[Footnote 8] This benefit calculation differs from the 
accounting gain or loss because the benefit calculation is not designed 
to take into consideration changes in interest rates from the time the 
loans were disbursed to the date of the sale, while the accounting gain 
or loss, if properly computed, does take these changes into account.

We reviewed the methodology SBA used to calculate the results of its 
loan sales for accounting purposes and found significant errors. When 
calculating whether loans are sold at a gain or a loss, agencies must 
estimate the portion of the subsidy allowance to allocate to each loan 
sold in order to calculate the net book value for those loans. Since 
SBA's calculation of the net book value of the loans sold exceeded the 
net proceeds from the sales, losses were calculated. Our review of 
these calculations found that SBA's estimates did not consider all the 
appropriate cash flows when allocating the subsidy allowance to the 
sold loans. For example, when calculating the gains or losses for the 
disaster loan program, SBA failed to allocate a portion of the subsidy 
allowance for financing costs associated with lending to borrowers at 
below market interest rates. Doing so would have reduced the amount of 
loss that SBA reported on the loan sales.

In addition, SBA incorrectly allocated the subsidy allowance for the 
previously defaulted 7(a) and 504 guaranteed loans, which could 
materially distort the gain or loss. SBA used its estimated net default 
cost, which considers first the probability of default and then the 
estimated recovery rate after default. For example, if a $10,000 
guaranteed loan has an estimated default rate of 10 percent and an 
estimated recovery rate of 50 percent, the subsidy allowance allocated 
by SBA would be $500 ([$10,000 x .10] x .50). Therefore, the net book 
value calculated for the loan would be $9,500. However, since 
guaranteed loans sold have already defaulted, it is not appropriate to 
apply the estimated default rate of 10 percent. SBA should have applied 
only the estimated recovery rate of 50 percent for these loans, and the 
subsidy allowance allocated would be $5,000 ($10,000 x .50) and the net 
book value calculated for the loan would be $5,000. Figure 1 
illustrates the difference in the calculated gain or loss resulting 
from this error if the previously defaulted loan were sold for $6,500. 
The left column, based on SBA's incorrect methodology, shows that the 
loan was sold for a $3,000 loss, while the right column appropriately 
allocates the allowance based on expected recoveries and results in a 
$1,500 gain, a difference of $4,500 for this example of a $10,000 
guaranteed loan sold.

Figure 1: Gain / Loss Calculation on Previously Defaulted Guaranteed 
Loans Sold:

[See PDF for image]

[End of figure]

SBA's errors in calculating the losses on disaster loans and previously 
defaulted guaranteed loans sold both resulted in overestimates of the 
net book value of the loans sold and the losses that SBA reported in 
the footnotes to its fiscal year 1999 and 2000 financial statements. 
Because of the way the results of loan sales are incorporated in the 
budget and the financial statements, the reestimates, if done properly, 
should have corrected the impact of these errors. However, as I discuss 
next, the reestimates were not reliable.

Subsidy Cost Reestimates are Unreliable:

SBA did not conduct key analyses of the loans sold and those remaining 
in its portfolio so it could determine how the sales affected its 
reestimates of program costs for its remaining loans. OMB's budget 
guidance directs agencies to make reestimates for all changes in cash 
flow assumptions in order to adjust the subsidy estimate for 
differences between the original estimated cash flows and the actual 
cash flows. SBA officials acknowledged that analyses of the impact of 
loan sales on its historical averages should be done. However, they 
told us they lacked the appropriate historical data and resources to 
perform these analyses. Because SBA did not assess the effect loan 
sales would have on its historical averages of loan performance, such 
as when loans default or prepay, the agency did not know whether these 
averages, which can significantly affect the estimated cost of a loan 
program, reasonably predict future loan performance. As a result, 
information in both the budget and financial statements related to the 
reestimated cost of SBA's loan programs cannot be relied upon.

SBA is generally required to update or "reestimate" loan program costs 
annually. OMB Circular A-11 directs agencies to do reestimates for all 
changes in cash flow assumptions. Thus, reestimates should include all 
aspects of the original cost estimate, including prepayments, defaults, 
delinquencies, and recoveries. These reestimates are done to adjust the 
subsidy cost estimate for differences between the original cash flow 
projections and the amount and timing of cash flows that are expected 
based on actual experience, new forecasts about future economic 
conditions, and other events that affect the cash flows.

Even after selling about $4.4 billion of loans, nearly half of its loan 
portfolio, SBA had not analyzed the effect of loan sales on the 
estimated cost of the remaining loans in its portfolio. SBA officials 
told us loans are selected for sale based on certain criteria, such as 
where the loan is located or serviced, the type of collateral, or 
whether the loan is performing. Since the loan selection process is not 
random--that is, all loans do not have an equal chance of being 
selected--it is likely that the loans sold had different 
characteristics than the portfolio's historical averages prior to 
sales. Consequently, the characteristics of the remaining loans may 
also differ substantially from the portfolio historical averages prior 
to the sales. For example, during our analysis of the loans that were 
sold, we determined that 84 percent of the $3.8 billion of disaster 
loans sold were performing-meaning that payments were not more than 30 
days delinquent. Selling mostly performing loans could leave a 
disproportionate level of nonperforming loans in SBA's portfolio. 
Because SBA had not analyzed the effect of loan sales on the 
characteristics of its remaining portfolio, it does not know if the 
percentages of remaining performing and nonperforming loans are 
different from the historical averages prior to the sales. A change in 
these percentages could indicate that expected defaults in the 
remaining portfolio could be higher or lower than current assumptions, 
based on historical data, suggest.

Another important loan characteristic is the stated loan term. This 
term is the contractual amount of time borrowers have to repay their 
loans. SBA's estimated costs of the disaster loan program are based on 
historical average loan term assumptions of 16 years for business 
disaster loans and 17 years for home disaster loans. Based on our 
review of the disaster loans sold in the first five sales, the average 
loan term was about 25 years. However, SBA continued to use average 
loan term assumptions of 16 and 17 years in its reestimates without 
doing the appropriate analysis to determine whether these assumptions 
were still valid. Based on our recent discussion with SBA officials, 
their detailed analysis of the cost estimation procedures for the 
disaster loan program found that, among other things, the average loan 
term assumption should have been greater. Relatively minor changes in 
some cash flow assumptions, such as higher or lower default and 
recovery rates and changes in loan terms, can significantly affect the 
estimated cost of the loan program and therefore the program's budget.

The Subsidy Allowance Account Was Misstated:

During our review of the accounting for loan sales, we noted that the 
subsidy allowance account for the disaster loan program had an 
unusually low balance. For a subsidized loan program, the subsidy 
allowance account is generally the amount of expected losses on a group 
of loans related to estimated defaults and financing costs from making 
below-market rate loans. In effect, the subsidy allowance is the cost 
associated with the loans that SBA does not expect to recover from 
borrowers. For financial reporting purposes, the subsidy allowance 
reduces the outstanding loans receivable balance to the amount that SBA 
expects to collect from borrowers, known as the net loans receivable 
balance (or net book value), which is shown on the balance sheet.

Table 1 summarizes the disaster loan program's reported outstanding 
loans receivable balance, the subsidy allowance balance, the net book 
value, and the subsidy allowance as a percentage of the loans 
receivable balance for fiscal years 1998 through 2002. The reported 
subsidy allowance compared to the loans receivable balance decreased 
significantly in fiscal years 2000 and 2001, to the point of showing 
that the remaining portfolio of the disaster program was expected to 
generate a profit. This declining trend continued into fiscal year 
2002. SBA could not provide support for the balance or explain the 
reason for this anomaly.

Table 1: Reported Loans Receivable Balances of SBA's Disaster Loan 
Program:

Dollars in millions.

Loans receivable Outstanding; Fiscal year 1998: $5,614; Fiscal year 
1999: $5,659; Fiscal year 2000: $5,305; Fiscal year 2001: $3,293; 
Fiscal year 2002: $3,110.

Less / (plus): subsidy allowance balance; Fiscal year 1998: $1,502; 
Fiscal year 1999: $929; Fiscal year 2000: $505; Fiscal year 2001: 
($77); Fiscal year 2002: ($522).

Net book value; Fiscal year 1998: $4,112; Fiscal year 1999: $4,730; 
Fiscal year 2000: $4,800; Fiscal year 2001: $3,370; Fiscal year 2002: 
$3,632.

Subsidy allowance as a percentage of loans receivable balance; Fiscal 
year 1998: 26.8%; Fiscal year 1999: 16.4%; Fiscal year 2000: 9.5%; 
Fiscal year 2001: (2.3%); Fiscal year 2002: (16.8%).

Source: SBA.

[End of table]

Table 1 shows a rapid decrease in the reported subsidy allowance 
between fiscal year 2000 and 2001. Most of this decrease actually 
occurred in fiscal year 2000, but was masked by an adjustment made 
during the fiscal year 2000 financial statement audit. Before SBA made 
the audit adjustment, the subsidy allowance for the disaster program 
was about $91 million for fiscal year 2000. This balance was $838 
million, or about 90 percent, less than the $929 million balance for 
fiscal year 1999, while loans receivable outstanding decreased by only 
$354 million, or about 6 percent.

In order to restore the subsidy allowance to a more reasonable balance 
at the end of fiscal year 2000, in agreement with its auditor, SBA 
increased the subsidy allowance balance by recording an audit 
adjustment that was essentially meant to reflect the expected impact of 
loan sales on the reestimates prepared in fiscal year 2000, which did 
not factor in the effects of loan sales.[Footnote 9] This increased the 
reported cost of the disaster loan program by $414 million in fiscal 
year 2000. Since the amount of the adjustment was based on SBA's 
erroneous calculations of loan sale losses, as previously discussed, 
the amount of the adjustment was incorrect. During fiscal year 2001, 
SBA reversed the audit adjustment and revised its reestimates to 
include cash flows related to loan sales. Our review of the fiscal year 
2001 disaster loan program reestimates indicated that loan sales 
increased the reported cost of the program by about $292 million. 
However, this amount is also likely misstated because, as I previously 
mentioned, the reestimates did not consider the specific 
characteristics of the loans sold or the loans remaining in the 
portfolio.

The unexplained decline in the subsidy allowance continued in the 
fiscal year 2001 financial statements where SBA reported a negative 
balance in the subsidy allowance for the disaster loan program. As 
shown in table 1, this allowance account no longer reduced the amount 
SBA expected borrowers to repay - it actually increased the expected 
repayments from borrowers and indicated that the loan program was 
profitable. However, because the program is subsidized, with estimated 
default and financing costs exceeding the amount of interest borrowers 
are expected to pay, it should not show an expected profit, and thus 
the balance for the subsidy allowance account appears to be 
significantly misstated.[Footnote 10] As in the prior year, SBA could 
not explain the unusual balance. Based on our review of SBA's fiscal 
year 2002 financial statements, the unexplained trend continued and the 
negative balance of the subsidy allowance (expected profit) increased 
to $522 million.

While the objective of our work was not to determine the specific cause 
of the unusual balance, several possibilities exist. As previously 
mentioned, not considering the characteristics of the loans sold or of 
those remaining in SBA's portfolio could contribute to the unusual 
balance. Another possibility is that SBA may have underestimated the 
cost of its disaster loan program because the cash flow assumptions 
used to estimate the subsidy cost did not reflect the true 
characteristics or performance of its loan portfolio. For example, as I 
previously discussed, SBA used average loan term assumptions of 16 and 
17 years to estimate the cost of the disaster loan program. However, 
based on recent discussions with SBA officials, they have found that 
the average loan term should have been greater. Underestimating the 
loan term would mean that SBA did not put enough into the subsidy 
allowance account to cover interest costs associated with these loans 
and the subsidy allowance would be depleted as these costs were written 
off against it until there was a negative balance. From a budgetary 
perspective, this could mean that SBA did not request an appropriation 
large enough to cover the cost of the loan program.

Despite the significant, unexplained decline in the subsidy allowance 
and the errors in calculating the losses on loan sales, SBA received 
unqualified or "clean" audit opinions on its fiscal year 2000 and 2001 
financial statements. An unqualified audit opinion indicates that the 
balances in the financial statements are free of significant errors, 
known as material misstatements. As previously mentioned, SBA's auditor 
attempted to adjust the anomalies in the subsidy allowance during the 
fiscal year 2000 financial statement audit. However, the adjustment was 
based on the previously described erroneous loss calculation. For the 
fiscal year 2001 audit, SBA's auditor performed a number of audit 
procedures related to the disaster loan program subsidy allowance 
account. For example, the auditor evaluated the methodology and 
formulas used to calculate reestimates, assessed data used to calculate 
key cash flow assumptions, and reviewed various internal controls over 
the subsidy estimation process. However, this work did not appear to 
focus on determining the cause of the unusual negative balance of the 
account, which, contrary to the fact that this is a subsidized loan 
program, would indicate that these loans were expected to generate a 
profit. The auditor's workpapers indicated that the auditor had agreed, 
in discussions with SBA management, that if the "methodology and data 
were materially correct, we [the auditor] would conclude that the 
resulting subsidy reserve [allowance] would be materially correct for 
financial statement reporting purposes." The workpapers also indicated 
that, "whatever the results of the reestimates are, as long as the 
methodology is sound and supportable, we [the auditor] would not 
consider the balance [of the subsidy allowance] anything other than 
'natural.'":

Although SBA's auditor may have recognized some of the errors we 
identified, they did not determine the cause of the unusual balance and 
propose the necessary audit adjustments or modify their audit report as 
appropriate. In such situations, when auditors cannot determine whether 
a balance is fairly stated because sufficient reliable supporting 
documentation is not available, audit standards[Footnote 11] call for 
auditors to either qualify their opinion with the noted exception or 
issue a disclaimer of opinion, meaning that the auditor was unable to 
obtain satisfaction that the financial statements are fairly stated and 
therefore does not express an opinion. We discussed these issues with 
SBA's auditor and they have since reevaluated and withdrawn their 
unqualified audit opinions on SBA's fiscal year 2000 and 2001 financial 
statements and issued disclaimers of opinion.

In response to our findings, SBA contracted with an independent 
consulting firm to complete a more detailed analysis of its loan sale 
accounting and cost estimation procedures to determine the cause of the 
unusual balance in the subsidy allowance account. We recently met with 
SBA officials to discuss the steps taken to date to address the issues 
we identified. We understand that SBA, working with the consultants, 
has identified a number of issues related to the methods and 
assumptions used to estimate the cost for the disaster loan program. 
While we have not had an opportunity to analyze their findings in 
detail, based on our previous work, several of the issues they 
identified, including the understated average loan term, appear to be 
plausible causes of the decline in the subsidy allowance for the 
disaster loan program.

Results of Fiscal Year 2002 Financial Statement Audit:

SBA's inability to account for its loan sales or adequately reestimate 
the cost of loans not sold, combined with other financial management 
issues, led to the auditors issuing a disclaimer of opinion on SBA's 
fiscal year 2002 financial statements. I will now briefly discuss the 
disclaimer of opinion, the internal control weaknesses they reflect, 
and the consequences of these weaknesses regarding compliance with 
FFMIA.

Disclaimer of Opinion:

The disclaimer of opinion for fiscal year 2002 was primarily due to 
three issues: (1) SBA's disaster loan modeling contained deficiencies 
and was no longer adequate for determining the costs of disaster loans 
sold or reestimating the cost of loans not sold, (2) SBA did not 
present future expected default costs on pre-1992 loan 
guarantees[Footnote 12] or determine the correct valuation of related 
balances, and (3) SBA could not ensure that the balance in the Master 
Reserve Fund[Footnote 13] residual asset or liability was reliable.

As I've previously discussed, SBA's inability to determine the cost of 
loans sold or adequately reestimate the cost of loans not sold could 
materially affect amounts reported in the budget and the financial 
statements. SBA and its consultants had not completed their analysis of 
SBA's loan sale accounting and cost estimation procedures prior to the 
completion of the fiscal year 2002 audit. Therefore, SBA was not able 
to provide sufficient evidence to its auditors to support certain 
amounts reported and disclosures made in its fiscal year 2001 and 2002 
financial statements, thereby limiting the scope of the audit and 
leading to the disclaimer of opinion.

Additionally, SBA did not present future expected default costs on pre-
1992 loan guarantees. SBA made several adjusting entries to both the 
fiscal year 2002 and fiscal year 2001 financial statements in an effort 
to correct this. However, SBA did not have a calculation methodology to 
determine its expected future default costs and related liability or to 
support the adjustments made. Therefore, SBA could not provide 
sufficient documentation that the liability balance of $116 million as 
of September 30, 2002, was fairly stated.

The final issue contributing to SBA's disclaimer related to the Master 
Reserve Fund. SBA's fiscal and transfer agent maintains the Master 
Reserve Fund to facilitate operation of the secondary market 
program[Footnote 14] for 7(a) Business Loans, a loan guarantee program 
for small businesses that would otherwise be unable to obtain financing 
at reasonable rates. The Master Reserve Fund receives payments from 
lenders who have SBA-guaranteed loans and makes payments to the 
investors in the secondary market program. In fiscal year 2002, SBA 
estimated that there was a potential future deficit (shortfall 
resulting from payments to investors exceeding payments from lenders) 
in the range of zero to $18.3 million required to liquidate the 
obligations in the 7(a) secondary market. This potential deficit 
contrasted with fiscal year 2001 where an estimated excess of $68 
million was reported.

According to SBA's auditor, SBA used samples of Master Reserve Fund 
activity for fiscal years 2002 and fiscal year 2001 to estimate the 
year-end balances. The samples were small and differed in important 
respects from the total population of loans. Thus, the sampling was not 
entirely representative of the loan population and did not provide 
sufficient evidence that the estimate of the Master Reserve Fund 
balance was fairly stated.

Internal Control Weaknesses:

The study and evaluation of the system of internal control over 
financial reporting are included as part of the financial statement 
audit under generally accepted auditing standards. Internal control is 
an integral component of an agency's management that provides 
reasonable assurance that the following objectives are being achieved: 
(1) effectiveness and efficiency of operations, (2) reliability of 
financial reporting, and 
(3) compliance with applicable laws and regulations.[Footnote 15] 
Internal control serves as the first line of defense in safeguarding 
assets and in preventing and detecting errors and fraud. As federal 
policymakers and program managers continually seek to better achieve 
agencies' missions and program results, they seek ways to improve 
accountability. A key factor in achieving these outcomes and minimizing 
operational problems is the implementation of appropriate internal 
control.

Internal control over financial information is evaluated during the 
audit, and the auditor is required to communicate to the agency any 
condition that represents a significant deficiency in internal 
controls--referred to as a reportable condition.[Footnote 16] A 
material internal control weakness is a reportable condition that does 
not reduce to a relatively low level the risk that errors, fraud, or 
noncompliance involving significant amounts may occur and not be 
detected in a timely manner by employees in the normal course of 
performing their assigned functions. SBA's auditor identified five 
material weaknesses and one reportable condition.

As I previously stated, SBA received a disclaimer of opinion from its 
auditor in fiscal year 2002 primarily due to three issues, and each of 
these issues resulted from a material weakness in their internal 
controls. SBA's auditor reported material weaknesses relating to (1) 
disaster loan modeling, (2) the liability for loan guarantees and 
related accounts for pre-1992 loan commitments, and (3) the Master 
Reserve Fund, all of which I have discussed. The fourth material 
weakness related to SBA's financial reporting process. According to 
SBA's auditor, SBA continued to experience widespread difficulties in 
producing complete, accurate, timely, and adequately supported draft 
and final financial statements, including footnotes. The auditor stated 
that additional attention is needed to ensure that a fully effective 
quality assurance process is documented and in place. The auditor 
further stated that SBA's difficulties with financial reporting may be 
attributable to devoting insufficient resources to the process, 
particularly the quality control process.

The fifth material weakness was due to funds control weaknesses. For 
example, the auditor reported that SBA established invalid undelivered 
orders in its liquidating funds and did not return all unobligated 
balances in its liquidating funds to the general fund at the end of the 
fiscal year. Also, SBA did not have sufficient funds controls in place 
to ensure that payments for defaulted 7(a) loan guarantees did not 
exceed authorized amounts or to ensure that obligations were not 
incurred against anticipated budgetary resources. These shortcomings 
increase the risk that SBA may violate the Antideficiency Act.[Footnote 
17]

Finally, while SBA has continued to improve internal controls over its 
information system environment in certain areas, the auditor reported 
that further improvement is needed to ensure a sound information system 
control environment. This internal control deficiency was included as a 
reportable condition in the auditor's 2002 report on internal controls. 
Weaknesses were reported in all six categories of general computer 
controls.[Footnote 18] General computer controls create the environment 
in which application systems and controls operate. During a financial 
statement audit, the auditor focuses on general controls for the 
agency's major computer facilities and systems supporting a number of 
different computer applications, such as major data processing 
installations or local area networks. If general computer controls are 
weak, as is the case at SBA, they severely diminish the reliability of 
controls associated with individual applications.

Federal Financial Management Improvement Act of 1996:

SBA's auditor also concluded that SBA's systems did not substantially 
comply with the Federal Financial Management Improvement Act of 1996 
(FFMIA). FFMIA is a measure of an agency's ability to incorporate into 
its financial management system accounting standards and reporting 
objectives established for the federal government, so that all assets, 
liabilities, revenues, expenses, and the full costs of programs and 
activities can be consistently and accurately recorded, monitored, and 
uniformly reported. Substantial noncompliance with FFMIA indicates that 
SBA's financial management systems do not routinely provide reliable, 
useful, timely, and consistent information to fulfill its 
responsibility of being accountable to the public and of providing 
timely financial information to manage on a day-to-day basis.

SBA's financial management systems in fiscal year 2002 did not 
substantially comply with all three aspects of FFMIA: (1) federal 
financial management systems requirements, (2) federal accounting 
standards, or (3) the U.S. government standard general ledger (SGL) at 
the transaction level.

SBA's auditor noted that SBA was not in substantial compliance with 
federal financial management systems requirements because its core 
financial system is not able to provide complete, reliable, timely and 
consistent financial information on programs to enable management to 
fulfill its responsibility to the public and to provide timely 
information for managing current operations. Also, access control, 
segregation-of-duties, and other general control weaknesses exist in 
SBA's information systems controls. Additionally, funds control 
deficiencies exist as is evidenced in SBA's material weakness in that 
area.

The auditor concluded that SBA did not substantially comply with 
federal accounting standards because it cannot support the reported 
cost of loans sold, the reestimates of the subsidy for loans not sold, 
or the liability for pre-1992 loan guarantees. SBA also cannot support 
the balance in the Master Reserve Fund.

Finally SBA's auditor concluded that SBA's financial systems did not 
substantially comply with the SGL at the transaction level. During 
fiscal year 2002, SBA modified its Financial Reporting Information 
System but did not detect in a timely manner an error created by the 
modification. SBA also experienced problems that resulted in the 
posting of invalid information to the system when it converted to its 
current Oracle-based administrative accounting system.

In closing, Mr. Chairman, SBA's financial management deficiencies are 
quite severe and point to an inability to provide full accountability 
for taxpayer funds provided to the agency for carrying out its 
programs. Until these deficiencies are corrected, SBA's financial 
accounting and budgetary reporting will be unreliable. In our January 
2003 report, we made a number of recommendations to SBA covering these 
matters related to accounting for loan sales. SBA agreed with our 
recommendations, and we understand that they are making progress 
identifying potential causes of these deficiencies and actions to 
address them. We look forward to assessing the results of these 
activities.

Mr. Chairman, this concludes my statement. I would be happy to answer 
any questions you or other members of the subcommittee may have.

Contact and Acknowledgments:

For information about this statement, please contact Linda Calbom, 
Director, Financial Management and Assurance, at (202) 512-9508, or 
Julia Duquette, Assistant Director, at (202) 512-5131. You may also 
reach them by e-mail at calboml@gao.gov or duquettej@gao.gov. Other 
individuals who made key contributions to this testimony include Marcia 
Carlsen and Lisa Crye. Numerous other individuals made contributions to 
the work supporting this testimony.

(190092):

FOOTNOTES

[1] U.S. General Accounting Office, Small Business Administration: 
Accounting Anomalies and Limited Operational Data Make Results of Loan 
Sales Uncertain, GAO-03-87 (Washington, D.C.: Jan. 3, 2003).

[2] SBA has held two additional loan sales that were not included in 
our review. In August 2002, SBA held its sixth sale, which included 
about 30,000 loans with an outstanding balance of $657 million. The 
seventh sale took place in December 2002 and consisted of about 29,000 
loans with an outstanding balance of $682 million. In all seven sales 
SBA has sold about 169,000 loans with an outstanding balance of $5.8 
billion.

[3] For a subsidized loan program, the subsidy allowance account 
generally represents the subsidized portion - the amount of expected 
losses related to estimated defaults and financing costs from making 
below-market rate loans - assumed by the federal government. The 
subsidy allowance account is subtracted from the loans receivable 
balance on the balance sheet to arrive at the net loan amount expected 
to be repaid. 

[4] OMB Circular A-11 defines net sale proceeds in the context of loan 
sales as the amounts paid by purchasers less all seller transaction 
costs (such as underwriting, rating agency, legal, financial advisory, 
and due diligence fees) that are paid out of the gross sales proceeds 
rather than paid as direct obligations by the agency.

[5] SBA also did not disclose any gain or loss on the two loan sales, 
number 5 and 6, which took place during fiscal year 2002 in its 
financial statements for that year.

[6] The hold value is calculated on a present value basis, meaning the 
worth of a future stream of returns or costs in terms of money paid 
immediately. In calculating the hold value, interest rates from the 
most recent President's budget at the time the estimate is prepared 
provide the basis for converting future amounts into their "money now," 
or present value, equivalents. 

[7] OMB reviews these calculations as part of its approval process for 
SBA to conduct a loan sale.

[8] We did not audit the data used to calculate the hold values for 
each sale, and therefore did not conclude on the reasonableness of the 
hold values for any of the sales.

[9] Theoretically, had the reestimates factored in the loan sales, the 
subsidy allowance account would have been appropriately adjusted, 
regardless of any errors made in recording the calculated accounting 
losses.

[10] Based on SBA's reestimates for its fiscal year 2001 financial 
statements, the subsidy cost of this program ranged from $17 to $33 for 
every $100 the federal government lends, depending on the interest 
rates in effect when the loans were made.

[11] Statements on Auditing Standards, AU §508 paragraphs 22 and 23.

[12] Pre-1992 loan guarantees are loan guarantees committed prior to 
October 1, 1991. The accounting standard requires that the liabilities 
of pre-1992 loan guarantees be recognized when it is more likely than 
not that the loan guarantees will require a future cash outlaw to pay 
default claims.

[13] The 7(a) secondary market program, one of SBA's business loan 
programs, is administered by an agent of SBA. Payments for this program 
flow through the Master Reserve Fund.

[14] The secondary market program was created to increase the 
attractiveness of small business lending to the lending community. 
Through this market, lenders are able to sell the guaranteed portion of 
SBA guaranteed loans to investors, thereby improving the lenders' 
liquidity and increasing the yield on the nonguaranteed portion of the 
SBA loan.

[15] Standards for Internal Control in the Federal Government, (GAO/
AIMD-00-21.3.1) Washington, D.C.: November 1999)

[16] A reportable condition is a significant deficiency in the design 
or operation of internal controls that could adversely affect the 
organization's ability to provide reasonable assurance on the 
reliability of its financial reporting, performance reporting, and 
compliance with laws and regulations.

[17] The Antideficiency Act, among other things, prohibits the making 
of expenditures or the incurring of obligations prior to or in excess 
of appropriations. 

[18] The six general control categories are: (1) entity-wide security 
program control, (2) access control, (3) application software 
development and program change control, (4) system software control, 
(5) segregation-of-duty control, and (6) service continuity control.