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Variation in the Availability of Medicaid Home and Community Services' 
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United States General Accounting Office: 
GAO: 

Testimony: 

Before the Special Committee on Aging, U.S. Senate: 

For Release on Delivery: 
Expected at 10:00 a.m.
Thursday, September 26, 2002: 

Long-Term Care: 

Elderly Individuals Could Find Significant Variation in the 
Availability of Medicaid Home and Community Services: 

Statement of Kathryn G. Allen: 
Director, Health Care—Medicaid and Private Health Insurance Issues: 

GAO-02-1131T: 

Mr. Chairman and Members of the Committee: 

I am pleased to be here today as you continue to explore issues that
confront many elderly Americans seeking long-term care services, with
today’s focus on care options that can allow elderly individuals—as they
face declining health and independence—to remain in their homes and
communities as long as possible. This Committee has held a series of
hearings this year examining the current provision of long-term care and
considering the role that the public sector should play in assuring that
long-term care needs will be met for the impending surge of the baby
boom generation. The availability of home and community-based care is
an important aspect of the overall long-term care spectrum. 

As the Comptroller General testified before this Committee in March, the
aging baby boom generation is anticipated to greatly expand the demand
for long-term care services, which could result in spending for long-
term care for the elderly nearly quadrupling by 2050. [Footnote 1] This 
growing demand for long-term care will exert increased pressure on 
federal and state budgets since long-term care relies heavily on 
financing by public payers, particularly Medicaid, which is currently 
the largest payer for long-term care services. Nursing home care 
traditionally has accounted for most Medicaid long-term care 
expenditures, but the high costs of such care and many individuals’ 
preferences to remain in their own homes has led states to expand their 
Medicaid programs to provide coverage of home and community-based long-
term care services. 

States have considerable discretion within their Medicaid programs to
decide who may be eligible for home and community-based care and what
services to cover. Most home and community-based services—including
in-home assistance with activities of daily living, such as bathing or 
eating, or community-based options, such as adult day care or assisted 
living facilities—are optional elements of state Medicaid programs. 
Local case managers, who screen Medicaid-eligible individuals to 
determine what services they qualify for, also often have discretion to 
customize care plans based on an individual’s needs, preferences, and 
the availability of care services, including unpaid care provided by 
family members or other informal caregivers. 

My remarks will summarize findings of a report that we are releasing 
today that examines four geographically diverse states—Kansas, 
Louisiana, New York, and Oregon—that varied in their coverage of 
Medicaid home and community-based services. [Footnote 2] At your 
request, we examined how these states’ coverage policies affected long-
term care services available to elderly individuals needing care. We 
focused on three specific issues: (1) the extent to which home and 
community-based services were available for Medicaid-eligible elderly, 
(2) services that local case managers would offer to two hypothetical 
elderly individuals based on the levels of unpaid informal care 
provided by family members, and (3) the extent to which care offered to 
the same individual with the same level of informal support varied 
among the selected states. 

The cornerstone of our work was the development of vignettes for two
hypothetical elderly persons—an 86-year-old woman with debilitating
arthritis and a 70-year old man with moderate Alzheimer’s disease. For
each of these hypothetical individuals, we developed three scenarios
where the individuals had varying levels of informal care available from
their families and preferred to remain at home as long as possible. We 
then asked four Medicaid case managers in each of the four states to 
develop care plans for each scenario. [Footnote 3] 

In summary, we found that a Medicaid-eligible elderly individual with 
the same disabling conditions, care needs, and availability of informal 
family support could find significant differences in the type and 
intensity of home and community-based services that would be offered 
for his or her care. These differences were due in part to the very 
nature of long-term care needs—which can involve physical or cognitive 
disabling conditions—and the lack of a consensus as to what services 
are needed to compensate for these disabilities and what balance should 
exist between publicly available and family-provided services. The 
differences in care plans were also due to decisions that states have 
made in designing their Medicaid long-term care programs and the 
resources devoted to them. The case managers we contacted did offer, in 
general, care plans that relied largely on in-home services rather than 
other residential care settings. However, there was considerable 
variation in the extent of in-home services offered. For example, for 
our hypothetical 86-year-old woman with debilitating arthritis, case 
managers recommended from 4.5 hours per week to 40 hours per week of in-
home assistance to supplement the care she received from her daughter 
who lived with her but who also cared for her own infant grandchild. 
However, despite coverage for varying types and levels of home and 
community-based services in all four states’ Medicaid programs, two 
states had waiting lists that would at present preclude the 
availability of many of these services for elderly individuals seeking 
them. 

Background: 

Individuals needing long-term care have varying degrees of difficulty in
performing some activities of daily living without assistance, such as
bathing, dressing, toileting, eating, and moving from one location to
another. They may also have trouble with instrumental activities of 
daily living, which include such tasks as preparing food, housekeeping, 
and handling finances. They may have a mental impairment, such as
Alzheimer’s disease, that necessitates supervision to avoid harming
themselves or others or need assistance with tasks such as taking
medications. Although a physical or mental disability may occur at any
age, the older an individual becomes, the more likely it is that a 
disabling condition will develop or worsen. 

Assistance for such needs takes many forms and takes place in varied
settings, including care in nursing homes or alternative community-based
residential settings such as assisted living facilities. For individuals
remaining in their homes, in-home care services or unpaid care from
family members or other informal caregivers is most common. 
Approximately 64 percent of all elderly individuals with a disability 
relied exclusively on unpaid care from family or other informal 
caregivers; even among almost totally dependent elderly—those with 
difficulty performing five activities of daily living—about 41 percent 
relied entirely on unpaid care. [Footnote 4] 

Medicaid, the joint federal-state health-financing program for low-
income individuals, continues to be the largest funding source for long-
term care. In 2000, Medicaid paid 46 percent (about $63 billion) of the 
$137 billion spent on long-term care from all public and private 
sources. [Footnote 5] States share responsibility with the federal 
government for Medicaid, paying on average approximately 43 percent of 
total Medicaid costs. Within broad federal guidelines, states have 
considerable flexibility in determining who is eligible and what 
services to cover in their Medicaid program. Among long-term care 
services, states are required to cover nursing facilities and home 
health services for Medicaid beneficiaries. States also may choose to
cover additional long-term care services that are not mandatory under
federal standards, such as personal care services, private-duty nursing
care, and rehabilitative services. For services that a state chooses to 
cover under its state Medicaid plan as approved by the Centers for 
Medicare & Medicaid Services (CMS), enrollment for those eligible 
cannot be limited but benefits may be. For example, states can limit 
the personal care service benefit through medical necessity 
requirements and utilization controls. 

States may also cover Medicaid home and community-based services (HCBS) 
through waivers of certain statutory requirements under section 1915(c) 
of the Social Security Act, thereby receiving greater flexibility in
the provision of long-term care services. [Footnote 6] These waivers 
permit states to adopt a variety of strategies to control the cost and 
use of services. For example, states may obtain CMS approval to waive 
certain provisions of the Medicaid statute, such as the requirement 
that states make all services available to all eligible individuals 
statewide. With a waiver, states can target services to individuals on 
the basis of certain criteria such as disease, age, or geographic 
location. Further, states may limit the number of persons served to a 
specified target, requiring additional persons meeting eligibility and 
need criteria to be put on a waiting list. Limits may also be placed on 
the costs of services that will be covered by Medicaid. To obtain CMS 
approval for an HCBS waiver, states must demonstrate that the cost of 
the services to be provided under a waiver (plus other state Medicaid 
services) is no more than the cost of institutional care (plus any 
other Medicaid services provided to institutionalized individuals). 
These waivers permit states to cover a wide variety of nonmedical and 
social services and supports that allow people to remain at home or in 
the community, including personal care, personal emergency response
systems, homemakers’ assistance, chore assistance, adult day care, and
other services. 

Medicare—the federal health financing program covering nearly 40 million
Americans who are aged 65 or older, disabled, or have end-stage renal
disease—primarily covers acute care, but it also pays for limited 
postacute stays in skilled nursing facilities and home health care. 
Medicare spending accounted for 14 percent (about $19 billion) of total 
long-term care expenditures in 2000. A new home health prospective 
payment system was implemented in October 2000 that would allow a higher
number of home health visits per user than under the previous interim
payment system while also providing incentives to reward efficiency and
control use of services. The number of home health visits declined from
about 29 visits per episode immediately prior to the prospective payment
system being implemented to 22 visits per episode during the first half 
of 2001. [Footnote 7] Most of the decline was in home health aide 
visits. 

Selected States Varied in Expenditures for and Design of Medicaid Home 
and Community Services: 

The four states we reviewed allocated different proportions of Medicaid
long-term care expenditures for the elderly to federally required long-
term care services, such as nursing facilities and home health, and to 
state optional home and community-based care, such as in-home personal
support, adult day care, and care in alternate residential care 
settings. As the following examples illustrate, the states also 
differed in how they designed their home and community-based services, 
influencing the extent to which these services were available to 
elderly individuals with disabilities. 

* New York spent $2,463 per person aged 65 or older in 1999 on Medicaid
long-term care services for the elderly—much higher than the national
average of $996. [Footnote 8] While nursing home care represented 68 
percent of New York’s expenditures, New York also spent more than the 
national average on state optional long-term care services, such as 
personal support services. Because most home and community-based 
services in New York were covered as part of the state Medicaid plan, 
these services were largely available to all eligible Medicaid 
beneficiaries needing them without caps on the numbers of individuals 
served. 

* Louisiana spent $1,012 per person aged 65 or older, slightly higher 
than the national average of $996. Nursing home care accounted for 93 
percent of Louisiana’s expenditures, higher than the national average 
of 81 percent. Most home and community-based services available in 
Louisiana for the elderly and disabled were offered under HCBS waivers, 
and the state capped the dollar amount available per day for services 
and limited the number of recipients. For example, Louisiana’s waiver 
that covered in-personal care and other services had a $35 per day 
limit at the time of our work and served approximately 1,500 people in 
July 2002 with a waiting list of 5,000 people. [Footnote 9] 

* Kansas spent $935 per person aged 65 or older, slightly less than the
national average. Most home and community-based services, including in-
home care, adult day care, and respite services, were offered under 
HCBS waivers. As of June 2002, 6,300 Kansans were receiving these HCBS 
waiver services. However, the HCBS waiver services were not currently 
available to new recipients because Kansas initiated a waiting list for 
these services in April 2002, and 290 people were on the waiting list 
as of June 2002. 

* Oregon spent $604 on Medicaid long-term care services per elderly
individual and, in contrast to the other states, spent a lower 
proportion on nursing facilities and a larger portion on other long-
term care services such as care in alternative residential settings. 
Oregon had HCBS waivers that cover in-home care, environmental 
modifications to homes, adult day care, and respite care. Oregon’s 
waiver services did not have a waiting list and were available to 
elderly and disabled clients based on functional need, serving about 
12,000 elderly and disabled individuals as of June 2002. 

Appendix I summarizes the home and community-based services available
in the four states through their state Medicaid plans or HCBS waivers 
and whether the state had a waiting list for HCBS waiver services.
 
Case Managers Predominately Offered Medicaid In-Home Care Services,
but Number of Hours Varied: 

Most often, the 16 Medicaid case managers we contacted in Kansas,
Louisiana, New York, and Oregon offered care plans for our hypothetical
individuals that aimed at allowing them to remain in their homes. The
number of hours of in-home care that the case managers offered and the
types of residential care settings recommended depended in part on the
availability of services and the amount of informal family care 
available. In a few situations, especially when the individual did not 
live with a family member who could provide additional support, case 
managers were concerned that the client would not be safe at home and 
recommended a nursing home or other residential care setting. 

The first hypothetical person we presented to care managers was an 86-
year-old woman, whom we called “Abby,” with debilitating arthritis who 
is chair bound and whose husband recently died. In most care plans, the
case managers offered Abby in-home care. However, the number of
offered hours depended on the availability of unpaid informal care from
her family and varied among case managers. [Footnote 10] 

* In the first scenario, Abby lives with her daughter who provides most 
of Abby’s care but is overwhelmed by also caring for her own infant
grandchild. Case managers offered from 4.5 to 40 hours per week of in-
home assistance with activities that she could not do on her own 
because of her debilitating arthritis, such as bathing, dressing, 
eating, using the toilet, and transferring from her wheelchair. One 
case manager recommended adult foster care for Abby under this 
scenario. 

* In the second scenario, Abby lives with her 82-year-old sister who 
provides most of Abby’s care, but the sister has limited strength 
making her unable to provide all of Abby’s care. Case managers offered 
Abby in-home care, ranging from 6 to 37 hours per week. One case 
manager also offered Abby 56 hours per week of adult day care. 

* In the third scenario, Abby lives alone and her working daughter 
visits her once each morning to provide care for about 1 hour. The 
majority of case managers (12 of 16) offered from 12 to 49 hours per 
week of in-home care to Abby. The other four case managers recommended 
that she relocate to a nursing home or other residential care setting. 

The second hypothetical person was “Brian,” a 70-year-old man 
cognitively impaired with moderate Alzheimer’s disease who had just 
been released from a skilled nursing facility after recovering from a 
broken hip. The case managers usually offered in-home care so that 
Brian could remain at home if he lived with his wife to provide 
supervisory care. If he lived alone, most recommended that he move to 
another residential setting that would provide him with needed 
supervision. 

* In the first scenario, Brian lives with his wife who provides most of 
his care and she is in fair health. All 16 case managers offered in-
home care, ranging from 11 to 35 hours per week. Two case managers also 
offered adult day care in addition to or instead of in-home care. 

* In the second scenario, Brian lives with his wife who provides some 
of his care and she is in poor health. All but one of the case managers 
offered in-home care, ranging from 6 to 35 hours per week. One case 
manager recommended that Brian move to a residential care facility. 

* In the third scenario, Brian lives alone because his wife has 
recently died. Concerned about his safety living at home alone or 
unable to provide a sufficient number of hours of in-home supervision, 
13 of the case managers recommended that Brian move to a nursing home 
or alternate residential care setting. Two of the three care managers 
who had Brian remain at home offered around-the-clock in-home care—168 
hours per week. 

Table 1 summarizes the care plans developed for Abby and Brian by the 16
case managers we contacted. 

Table 1: Number of Care Plans that Recommended that the Individual 
Remain at Home or Move to a Different Residential Setting: 

Amount of informal care available: Abby (86-year old chair-bound woman 
with debilitating arthritis), Scenario 1: Abby lives with her daughter 
(who also cares for infant grandchild): 
Number of plans in which the individual remains at home: 15; 
Range in hours per week of in-home care if individual remains at home: 
4.5 to 40[A]; 
Number of plans in which the individual moves to a residential care 
setting: 1. 

Amount of informal care available: Abby (86-year old chair-bound woman 
with debilitating arthritis), Scenario 2: Abby lives with her sister 
(who has limited strength): 
Number of plans in which the individual remains at home: 16; 
Range in hours per week of in-home care if individual remains at home: 
6 to 37[B]; 
Number of plans in which the individual moves to a residential care 
setting: 0. 

Amount of informal care available: Abby (86-year old chair-bound woman 
with debilitating arthritis), Scenario 3: Abby lives alone (her 
daughter visits once a day): 
Number of plans in which the individual remains at home: 12; 
Range in hours per week of in-home care if individual remains at home: 
12 to 49; 
Number of plans in which the individual moves to a residential care 
setting: 4. 

Amount of informal care available: Brian (70-year-old man with moderate 
Alzheimer’s disease), Scenario 1: Brian lives with his wife (who is in 
fair health): 
Number of plans in which the individual remains at home: 16; 
Range in hours per week of in-home care if individual remains at home: 
11 to 35; 
Number of plans in which the individual moves to a residential care 
setting: 0. 

Amount of informal care available: Brian (70-year-old man with moderate 
Alzheimer’s disease), Scenario 2: Brian lives with his wife (who is in 
poor health): 
Number of plans in which the individual remains at home: 15; 
Range in hours per week of in-home care if individual remains at home: 
6 to 35; 
Number of plans in which the individual moves to a residential care 
setting: 1. 

Amount of informal care available: Brian (70-year-old man with moderate 
Alzheimer’s disease), Scenario 3: Brian lives alone; 
Number of plans in which the individual remains at home: 3; 
Range in hours per week of in-home care if individual remains at home: 
35 to 168. 
Number of plans in which the individual moves to a residential care 
setting: 13. 

Note: Some care plans also offered additional services, such as nursing 
or other home health care, home-delivered meals, assistive devices such 
as a bathtub lift, and/or personal emergency response systems. 

[A] In two care plans, case managers recommended that the daughter 
become licensed for a relative foster home and receive a payment that 
she could use to hire in-home or respite care for an unspecified number 
of hours. In addition, one care plan offered 8 hours per week of adult 
day care rather than in-home care. 

[B] In one care plan, the case manager recommended that the sister 
become licensed for a relative foster home and receive a payment that 
she could use to hire in-home or respite care for an unspecified number 
of hours. 

Source: GAO interviews with case managers in Kansas, Louisiana, New 
York, and Oregon. 

[End of table] 

In some situations, two case managers in the same locality offered 
notably different care plans. For example, across the eight localities 
where we interviewed case managers, when Abby lived alone, four case 
managers offered in-home care while their local counterpart recommended 
a nursing home or alternative residential setting. The local case 
managers offering differing recommendations for in-home or residential 
care also occurred three times when Brian lived alone and once each 
when Abby lived with her daughter and when Brian lived with his wife 
who was in poor health. Also, in a few cases, both case managers in the 
same locality offered in-home care but significantly different numbers 
of hours. For example, one case manager offered 42 hours per week of in-
home care for Abby when she lived alone while another case manager in 
the same locality offered 15 hours per week of in-home care for this 
scenario. 

Case Managers in Some States Offered More In-Home Care, Alternative 
Residential Settings, or Other Supplemental Services: 

The home and community-based care that case managers offered to our
hypothetical individuals sometimes differed due to state policies or
practices that shaped the availability of their Medicaid-covered 
services. These included waiting lists for HCBS waiver services in 
Kansas and Louisiana, Louisiana’s daily dollar cap on in-home care, and 
Kansas’s state review policies for higher-cost care plans. Also, case 
managers in Oregon recommended alternative residential care settings 
other than nursing homes, and case managers in Louisiana and New York 
typically considered Medicare home health care when determining the 
number of hours of Medicaid in-home care to offer. 

Neither of our hypothetical individuals would be able to immediately
receive HCBS waiver services in Kansas and Louisiana due to a waiting
list. As a result, they would often have fewer services offered to them—
only those available through other state or federal programs such as 
those available under the Older Americans Act [Footnote 11]—until 
Medicaid HCBS waiver services became available. Alternatively, they 
could enter a nursing home. The average length of time individuals wait 
for Medicaid waiver services was not known in either state. However, 
one case manager in Louisiana estimated that elderly persons for whom 
he had developed care plans had spent about a year on the waiting list 
before receiving services. In Kansas, as of July no one had yet come 
off the waiting list that was instituted in April 2002. 

When case managers developed care plans based on HCBS-waiver services
for our hypothetical individuals, the number of hours of in-home care
offered by case managers could be as much as 168 hours per week in New
York and Oregon but were at most 24.5 hours per week in Kansas and 37
hours per week in Louisiana. Case managers in Louisiana also tended to
change the amount of in-home help offered little even as the 
hypothetical scenarios changed. This may have been because they were 
trying to offer as many hours as they could under the cost limit even 
in the scenario with the most family support available. (See table 2.) 

Table 2: Range in Amount of In-Home Care Offered to Individuals, by 
State: 

Amount of informal care available: 
Abby (86-year old chair-bound woman with debilitating arthritis), 
Scenario 1: Abby lives with her daughter (who also cares for infant
grandchild): 
In-home care offered (hours per week), Kansas: 5 to 22; 
In-home care offered (hours per week), Louisiana: 28 to 37; 
In-home care offered (hours per week), New York: 4.5 to 40; 
In-home care offered (hours per week), Oregon: 7[A]. 

Amount of informal care available: 
Abby (86-year old chair-bound woman with debilitating arthritis), 
Scenario 2: Abby lives with her sister (who has limited strength): 
In-home care offered (hours per week), Kansas: 6 to 14; 
In-home care offered (hours per week), Louisiana: 24.5 to 37; 
In-home care offered (hours per week), New York: 15 to 35; 
In-home care offered (hours per week), Oregon: 9 to 16. 

Amount of informal care available: 
Abby (86-year old chair-bound woman with debilitating arthritis), 
Scenario 3: Abby lives alone (her daughter visits once per day): 
In-home care offered (hours per week), Kansas: 12 to 24.5: 
In-home care offered (hours per week), New York: 42 to 49; 
In-home care offered (hours per week), Oregon: 15 to 42. 

Amount of informal care available: 
Brian (70-year-old man with moderate Alzheimer’s disease), Scenario 1: 
Brian lives with his wife (who is in fair health) 
In-home care offered (hours per week), Kansas: 11 to 14.75; 
In-home care offered (hours per week), Louisiana: 21 to 35; 
In-home care offered (hours per week), New York: 11 to 20; 
In-home care offered (hours per week), Oregon: 16 to 25. 

Amount of informal care available: 
Brian (70-year-old man with moderate Alzheimer’s disease), 
In-home care offered (hours per week), Kansas: 
In-home care offered (hours per week), Louisiana: 
In-home care offered (hours per week), New York: 
In-home care offered (hours per week), Oregon: 

Amount of informal care available: 
Brian (70-year-old man with moderate Alzheimer’s disease), Scenario 2: 
Brian lives with his wife (who is in poor health): 
In-home care offered (hours per week), Kansas: 14 to 21; 
In-home care offered (hours per week), Louisiana: 21 to 28; 
In-home care offered (hours per week), New York: 6 to 35; 
In-home care offered (hours per week), Oregon: 22 to 29. 

[A] Only one case manager offered in-home care for this scenario. Two 
other Oregon case managers recommended that Abby stay at home, and the 
family caregiver become licensed for a relative foster home and receive 
a payment that she could use to hire in-home or respite care for an 
unspecified number of hours. 

[B] All four case managers recommended care in a residential care 
setting such as a nursing home or assisted living facility. 

[C] Only one case manager offered in-home care for this scenario. The 
other New York case managers recommended a residential care setting. 

Source: GAO interviews with case managers in Kansas, Louisiana, New 
York, and Oregon. 

Two states’ caps or other practices may have limited the amount of
Medicaid-covered in-home care that their case managers offered. For
example, case managers in Louisiana tended to offer as many hours of
care as they could offer under the state’s $35 per day cost limit. 
[Footnote 12] Therefore, as the amount of informal care changed in the 
different scenarios, the hours of in-home help offered in Louisiana did 
not change as much as they did in the other states. In Kansas, case 
managers often offered fewer hours of in-home care than were offered in 
other states, which may have been in part influenced by Kansas’s 
supervisory review whereby more costly care plans were more extensively 
reviewed than lower cost care plans. A Kansas case manager also told us 
that offering fewer hours of care may reflect the case managers’ 
sensitivity to the state’s waiting list for HCBS services and an effort 
to serve more clients by keeping the cost per person low. In contrast, 
case managers in New York and Oregon did not have similar cost 
restrictions in offering in-home hours, with one case manager in each 
state offering as much as 24-hour-a-day care. 

When recommending that our hypothetical individuals could better be
cared for in a residential care setting, case managers offered 
alternatives to nursing homes to varying degrees across the states. 
Case managers in Louisiana recommended nursing home care in three of 
the four care plans in which care in another residence was recommended 
for Abby or Brian. In contrast, case managers in Oregon never 
recommended nursing home care for our hypothetical individuals. 
Instead, case managers in Oregon exclusively recommended either adult 
foster care or an assisted living facility in the five care plans 
recommending care in another residence. It was also noteworthy that two 
case managers in Oregon recommended that either Abby or Brian obtain 
care in other residential care settings in a scenario when she or he 
lived with a family member, expressing concern that continuing to 
provide care to Abby or Brian would be detrimental to the family. Case 
managers in Kansas, Louisiana, and New York only recommended out-of-
home placement for Abby or Brian in scenarios when they lived alone. 

State differences also were evident in how case managers used adult day
care to supplement in-home or other care. For example, across all care
plans the case managers developed for Abby and Brian (24 care plans in
each state), adult day care was offered four times in New York and 
Oregon and three times in Kansas. However, none of the care plans 
developed by case managers in Louisiana included adult day care because 
it was in a separate HCBS waiver, and individuals could not receive 
services through two different waivers. [Footnote 13] 

Case managers in New York and Louisiana also often considered the effect
that the availability of Medicare home health services could have on
Medicaid-covered in-home care. For example, one New York case manager
noted that she would maximize the use of Medicare home health before
using Medicaid home health or other services. Several of the case
managers in New York included the amount of Medicare home health care
available in their care plans, and these services offset some of the
Medicaid services that would otherwise be offered. In Louisiana, where
case managers faced a dollar cap on the amount of Medicaid in-home care
hours they could provide, two case managers told us that they would
include the additional care available under Medicare’s home health 
benefit in their care plans, thereby increasing the number of total 
hours of care that Abby or Brian would have by 2 hours per week. While 
six Kansas and Oregon case managers also mentioned that they would 
refer Abby or Brian to a physician or visiting nurse to be assessed 
potentially for Medicare home health, they did not specifically include 
the availability of Medicare home health in the number of hours of care 
provided by their care plans. 

Concluding Observations: 

States have found that offering home and community-based services
through their Medicaid programs can help low-income elderly individuals
with disabilities remain in their homes or communities when they
otherwise would be likely to go to a nursing home. States differed,
however, in how they designed their Medicaid programs to offer home and
community-based long-term care options for elderly individuals and the
level of resources they devoted to these services. As a result, as
demonstrated by the care plans developed by case managers for our
hypothetical elderly individuals in four states, the same individual 
with certain identified disabilities and needs would often receive 
different types and intensity of home and community-based care for his 
or her long-term care needs across states and even within the same 
community. These differences often stemmed from case managers’ attempts 
to leverage the availability of both publicly-financed long-term care 
services as well as the informal care and support provided to 
individuals by their own family members. 

Mr. Chairman, this completes my prepared statement. I would be happy to
respond to any questions you or other Members of the Committee may
have at this time. 

Contacts and Acknowledgments: 

For future contacts regarding this testimony, please call Kathryn G. 
Allen at (202) 512-7118 or John E. Dicken at (202) 512-7043. Other 
individuals who made key contributions include JoAnne R. Bailey, Romy 
Gelb, and Miryam Frieder. 

[End of section] 

Appendix I: Medicaid-Covered Home and Community-Based Services in 
Kansas, Louisiana, New York, and Oregon: 

Kansas, Louisiana, New York, and Oregon each offered home and
community-based services through their state Medicaid plans or HCBS
waivers. Kansas and Louisiana had waiting lists that generally made 
these services unavailable to new clients. Table 3 summarizes the home 
and community-based services available in the four states we reviewed 
and whether the states had a waiting list for HCBS waiver services. 

Table 3: Medicaid Home and Community-Based Long-Term Care Services for
Elderly in Four States: Home and community-based services (includes 
services offered in state plans and through waivers): 

In-home help with daily activities: Personal care, providing hands-on
assistance with activities of daily living such as eating, bathing, 
dressing, using the toilet, and grooming: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

In-home help with daily activities: Household support, providing 
assistance with instrumental activities of daily living, such as 
housekeeping and meal preparation: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

In-home help with daily activities: Home-delivered meals: 
Kansas: [Empty]; 
Louisiana: [Empty]; 
New York: Available services; 
Oregon: Available services. 

In-home help with daily activities: Standby assistance during day or 
night: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

Adaptive items or changes to facilitate independence, mobility, or 
safety: Environmental modifications, such as wheelchair ramp, or 
assistive devices or technology, such as bathtub lift or shower seat: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

Adaptive items or changes to facilitate independence, mobility, or 
safety: Personal emergency response system: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

In-home medical care or counseling: Periodic nursing evaluation: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: Available services; 
New York: Available services; 
Oregon: Available services. 

In-home medical care or counseling: Home health services/medical 
equipment assistance: 
Kansas: Available services; 
Louisiana: Available services; 
New York: Available services; 
Oregon: Available services. 

In-home medical care or counseling: Nutritional counseling: 
Kansas: [Empty]; 
Louisiana: [Empty]; 
New York: Available services; 
Oregon: [Empty]. 

In-home medical care or counseling: Case management: 
Kansas: Available services; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

Help outside of home: Adult day care: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: State had a waiting list for these services as of June 2002; 
New York: Available services; 
Oregon: Available services. 

Help outside of home: Help provided in community residential settings, 
such as assisted living facility, adult foster care, boarding home: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: [Empty]; 
New York: Available services; 
Oregon: Available services. 

Help outside of home: Transportation: 
Kansas: [Empty]; 
Louisiana: Available services[A]; 
New York: Available services; 
Oregon: Available services. 

Help outside of home: Moving assistance: 
Kansas: [Empty]; 
Louisiana: [Empty]; 
New York: Available services; 
Oregon: [Empty]. 

Care for Caregiver: Respite care in-home or out of home: 
Kansas: State had a waiting list for these services as of June 2002; 
Louisiana: [Empty]; 
New York: Available services; 
Oregon: Available services. 

Note: Services are only included in the table if the state Medicaid 
plan or HCBS waivers cover these services specifically for the elderly 
and/or disabled. In some cases, other services (such as respite care or 
transportation) may not be specifically included in the state plan or 
the waiver but could be provided indirectly through personal care 
attendants or other support services that are covered. 

[A] In Louisiana, the HCBS waiver covers transportation to medical 
appointments only. 

Source: GAO interviews with state Medicaid officials and review of 
state Web sites, 2002. 

[End of table] 

[End of section] 

Footnotes: 

[1] See U.S. General Accounting Office, Long-Term Care: Aging Baby Boom 
Generation Will Increase Demand and Burden on Federal and State 
Budgets, GAO-02-544T (Washington, D.C.: Mar. 21, 2002). 

[2] U.S. General Accounting Office, Long-Term Care: Availability of 
Medicaid Home and Community Services for Elderly Individuals Varies 
Considerably, GAO-02-1121 (Washington, D.C.: Sept. 26, 2002). 

[3] In each state, we selected two case managers in a county with a 
small town (less than 15,000 people) and two in a county with a large 
city (at least 250,000 people). 

[4] Calculations based on Korbin Liu et al, Changes in Home Care Use by 
Older People with Disabilities: 1982-1994 (Washington, D.C.: AARP, 
January 2000). 

[5] Based on our analysis of data from the Centers for Medicare & 
Medicaid Services, Office of the Actuary and The MEDSTAT Group. These 
figures include long-term care for all people, regardless of age. 
Amounts do not include expenditures for nursing home and home health 
care services provided by hospital-based entities, which are counted 
generally with other hospital services. 

[6] 42 U.S.C. §1396n(c) (2000). 

[7] U.S. General Accounting Office, Medicare Home Health Care: Payments 
to Home Health Agencies Are Considerably Higher Than Costs, GAO-02-663 
(Washington, D.C.: May 6, 2002). 

[8] Medicaid expenditures for long-term care services for the elderly 
include nursing facilities, home health, personal support, and other 
care (which includes adult day care and alternate residential 
settings). We calculated a per capita cost based on the state or 
national population aged 65 or older and adjusted Medicaid expenditures 
for a state’s health care costs in relation to the national average 
health care costs for 1997 to 1999 to at least partially account for 
geographic cost differences. 

[9] This HCBS waiver also covers environmental modifications to the 
home (such as wheelchair ramps) and personal emergency response 
systems. The dollar cap on services provided through this waiver 
increased as of September 1, 2002 to $55 per day. 

[10] Often, the case managers recommended additional services, such as 
nursing or other home health care, home-delivered meals, assistive 
devices for bathtubs such as grab bars or transfer seats, and/or 
personal emergency response systems. 

[11] Funding from the Older Americans Act provides for supportive in-
home and community-based services, including such services as 
nutrition, transportation, senior centers, health promotion, and 
homemaker services. 42 U.S.C. §§3001-3058ee (2000). 

[12] The cap was increased from $35 per day to $55 per day as of 
September 1, 2002. Also, the cap includes the cost of in-home care as 
well as a case management fee. According to a state official, 
Louisiana’s daily cap for in-home HCBS waiver services reflects the 
state’s budget constraints as well as the need to be cost-effective 
relative to nursing home care. 

[13] The Louisiana adult day care waiver served approximately 525 
people with a waiting list of 201 people as of July 2002. 

[End of section] 

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