From the U.S. Government Accountability Office, www.gao.gov

Transcript for: Federal Oversight of $54 Billion Spent on Existing IT
Systems

Description: Audio interview by GAO staff with Dave Powner, Director,
Information Technology

Related GAO Work: GAO-13-87: Information Technology: Agencies Need to
Strengthen Oversight of Billions of Dollars in Operations and
Maintenance Investments

Released: November 2012

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[ Narrator: ] Welcome to GAO's Watchdog Report, your source for news and
information from the U.S. Government Accountability Office. It's
September 2012. Nearly 70 percent of federal agencies' IT budgets goes
towards operating and maintaining existing systems. A group led by Dave
Powner, a director in GAO's Information Technology team, recently
reviewed the extent to which agencies analyze the performance of these
legacy systems. GAO's Jeremy Cluchey sat down with Dave to talk about
what they learned.

[ Jeremy Cluchey: ] Can you talk a little bit about agencies information
technology budgets and particularly how much goes to maintaining
existing IT systems?

[ Dave Powner: ] Well, currently the federal government spends about $80
billion annually on federal IT. Of that 80 billion, 70 percent of that
overall IT spend goes toward operational or existing systems. So that
le- that's $55 billion going towards existing systems which only leaves
about 25 billion for IT acquisition and development to really modernize
agency missions. So we have the 55/25 split, and again 70 percent--
that's a lot of money that goes towards operational or existing systems.

[ Jeremy Cluchey: ] And in this report, your team focused primarily on
that larger chunk, that $55 billion that's spent on existing systems.
Agencies are directed by OMB to analyze these systems and your team
looked at the extent to which several agencies are doing that. Can you
talk about what you found there?

[ Dave Powner: ] Yeah, OMB actually requires an operational analysis for
all existing or operational systems to be done on an annual basis.
Basically what it gets at, is the investment continuing to meet mission
needs adding value to the agency and then second, is there a more
efficient way to actually pursue this investment? We looked at five
agencies that were, that had large and significant existing or
operational budgets and there's really two categories of systems. First
of all there were some agencies that had policies in place to do these
operational analysis and they were doing some of these operational
analysis. Those agencies were the Department of Homeland Security and
Health and Human Services. So good news story there. Now all of their
operational analysis did not necessarily address everything that was
required and we noted that in our report. And then there were some
investments that wasn't, that the operational analysis wasn't conducted.
Now there were three agencies that did not have policies and had not
conducted a single operational analysis for any of their steady state
systems for fiscal year '11. That's the, was the scope of our review.
Those agencies were Department of Defense, Treasury, and VA.

[ Jeremy Cluchey: ] And based on these findings, what are some of the
steps that GAO's recommending here?

[ Dave Powner: ] Well, a couple things Jeremy. So if you first look at
DHS and HHS, we want to make sure that their assessments are complete in
addressing all the key criteria that OMB calls for in these assessments.
And then for those investments that are getting the analysis, that they
focus on those. We got good results immediately from DHS. Their CIO sent
out a memo to all the component agencies highlighting the importance of
these operational assessments and to ensure that they're done on an
annual basis. Now if you turn towards DOD, Treasury, and VA, those
organizations needed to get policies in place to conduct these and
actually to start conducting these operational analysis on an annual
basis for all of their existing or operational systems.

[ Jeremy Cluchey: ] The report also mentions increasing public
transparency around the results of these operational analysis and
assessments. How could this work and why is it important?

[ Dave Powner: ] Well, in addition to making the recommendations to the
five agencies that we looked at Jeremy, also OMB has a role in this and
what we found is that OMB did not have a mechanism to ensure that the
policy, that these operational analysis are in fact conducted, nor is
there any reporting mechanism. So our recommendation to OMB was to
direct the agencies to report their operational analysis on the federal
IT dashboard. At times, OMB has challenges policing some of their
policies. This actually would provide great transparency and it would be
apparent whether agencies are conducting these operational analysis as
intended.

[ Jeremy Cluchey: ] Finally, for taxpayers interested in how federal
agencies are spending down these enormous IT budgets, what's the bottom
line here?

[ Dave Powner: ] Well, the bottom line is we spend a significant amount
of money on existing and operational systems. We want to make sure that
those existing systems are meeting mission needs continuing to add
value, but also being done in the most efficient way possible. If in
fact we found a way to save money and move some of the $55 billion slice
over to the $25 billion slice, we would be in a position to spend more
money on modern technology and to enhance mission at many of these
agencies.

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