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United States Customs and Border Protection

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Open Recommendations (27 total)

Southwest Border: CBP Could Take Additional Steps to Strengthen Its Response to Incidents Involving Its Personnel

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should ensure that OPR develops guidance for investigators on identifying potential impairments to their investigative independence and when and how to take action regarding any such impairments. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Southwest Border: CBP Could Take Additional Steps to Strengthen Its Response to Incidents Involving Its Personnel

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should ensure that OPR trains investigators on how to apply the guidance on the independence standard, once developed, to their investigative work. (Recommendation 4)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Southwest Border: Additional Guidance and Monitoring Needed to Improve Cbp's Handling of Personal Property

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Chief of Border Patrol should develop a mechanism to monitor how sectors and facilities implement guidance for the handling of personal property. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Southwest Border: Additional Guidance and Monitoring Needed to Improve Cbp's Handling of Personal Property

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2 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should ensure that upon release from CBP custody, individuals are provided written instructions explaining how to retrieve any lost or left behind personal property, including information specific to the facilities in which they were held. (Recommendation 3)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
United States Customs and Border Protection The Chief of Border Patrol should issue clarifying guidance for the handling of personal property that defines key terms and concepts, including addressing the amount of property that sectors and facilities should collect and store, the types of property that may or may not be discarded, and steps for transferring and returning property. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Trusted Traveler Programs: DHS Has Enrollment Processes, but CBP Should Provide Additional Information on Reconsiderations

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The CBP Commissioner should include written instructions in CBP's trusted traveler program denial and revocation decision letters on how travelers can seek additional information regarding the specific reason(s) for the decision. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

DHS Employee Misconduct: Actions Needed to Better Assess Differences in Supervisor and Non-Supervisor Discipline

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should require LER supervisors to consistently use its training materials for training new LER specialists. (Recommendation 2)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

DHS Employee Misconduct: Actions Needed to Better Assess Differences in Supervisor and Non-Supervisor Discipline

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should revise CBP's disciplinary policies to ensure they collectively document the disciplinary adjudication process for all employees, including non-bargaining unit employees. (Recommendation 1)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Facial Recognition Services: Federal Law Enforcement Agencies Should Take Actions to Implement Training, and Policies for Civil Liberties

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should determine the extent that staff use facial recognition services to develop and share information in support of other agencies' criminal investigations (such as number of CBP staff that use the services and how often they do so). (Recommendation 4)
Open
As of March 2024, this recommendation remains open. CBP officials said they discontinued use of commercial facial recognition systems for CBP's Office of Field Operations at the end of fiscal year 2023. However, CBP officials said they are working to establish new and updated guidance for analytical research and new employee orientation that support the intent of this recommendation. CBP anticipates completing these actions by May 2024. Once complete, we will review CBP's actions to determine the extent that they address the recommendation.

Southwest Border: Additional Actions Needed to Address Cultural and Natural Resource Impacts from Barrier Construction

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1 Open Recommendations
Agency Affected Recommendation Status
United States Customs and Border Protection The Commissioner of CBP should document, jointly with Interior, a strategy to mitigate cultural and natural resource impacts from border barrier construction that defines agency roles and responsibilities for undertaking specific mitigation actions; identifies the costs, associated funding sources, and time frames necessary to implement them; and specifies when agencies are to consult with Tribes. (Recommendation 1)
Open
CBP agreed with this recommendation. We will update the status of the recommendation when we received additional information from the agency.