Federal Communications Commission

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Open Recommendations (44 total)

Broadband Speed: FCC Should Improve Its Communication of Advanced Telecommunications Capability Assessments

GAO-23-105655
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1 Open Recommendations
Agency Affected Recommendation Status
Federal Communications Commission FCC's chair should provide consistent communication in its reporting of how it determines whether advanced telecommunications capability is being deployed and when updating the related metrics it uses to assess broadband speeds and deployment. For example, FCC could report to the public the scope and steps of its research and analysis, the data and analysis used to support its assertions, and the rationale for why it agrees or disagrees with stakeholder comments it receives. (Recommendation 1)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Affordable Broadband: FCC Could Improve Performance Goals and Measures, Consumer Outreach, and Fraud Risk Management

GAO-23-105399
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7 Open Recommendations
Agency Affected Recommendation Status
Federal Communications Commission The Office of the Managing Director should develop and implement processes to monitor antifraud controls related to subscriber identity verification in ACP. (Recommendation 7)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it had taken corrective action to address this recommendation. In June 2023, FCC provided us documentation to address this recommendation that we reviewed. We sent the agency additional clarifying questions about their efforts and are awaiting a response. We will continue to monitor FCC's efforts to implement this recommendation.
Federal Communications Commission The Chair of FCC should develop a consumer outreach plan, which aligns with leading practices for consumer outreach planning, to educate eligible consumers about ACP. (Recommendation 3)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it is working to implement this recommendation and noted that its outreach efforts continue to make progress in educating consumers about ACP that aligns with leading practices for consumer outreach planning. We will continue to monitor FCC's progress implementing this recommendation.
Federal Communications Commission The Chair of FCC should ensure that ACP performance goals and measures align with key attributes of effective performance goals and measures. (Recommendation 1)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it is working to implement this recommendation and noted that its efforts include surveys, metrics, and outreach to track ACP progress in reducing the digital divide, increasing program participation, and measuring application difficulty. We will continue to monitor FCC's progress implementing this recommendation.
Federal Communications Commission The Office of the Managing Director should develop and implement processes to monitor antifraud controls related to subscriber address validation in ACP. (Recommendation 8)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it had taken corrective action to address this recommendation. In June 2023, FCC provided us documentation to address this recommendation that we reviewed. We sent the agency additional clarifying questions about their efforts and are awaiting a response. We will continue to monitor FCC's efforts to implement this recommendation.
Federal Communications Commission The Office of the Managing Director should develop and implement processes to monitor antifraud controls related to preventing duplicate subscribers in ACP. (Recommendation 6)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it had taken corrective action to address this recommendation. In June 2023, FCC provided us documentation to address this recommendation that we reviewed. We sent the agency additional clarifying questions about their efforts and are awaiting a response. We will continue to monitor FCC's efforts to implement this recommendation.
Federal Communications Commission The Chair of FCC should revise the language translation process (for both "in-house" and contracted translations, as appropriate) for developing ACP non-English outreach materials to include the following steps: (1) develop a plan for designing and producing translated products; (2) incorporate review and quality assurance steps into the translation process and document completion of these steps during each process; (3) develop and test the products with others who represent the intended audience; and (4) update and finalize the products based on development and testing results. (Recommendation 2)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it is working to implement this recommendation, specifically by developing a translation plan designed to promote the ACP in 12 languages. We will continue to monitor FCC's progress implementing this recommendation.
Federal Communications Commission The Office of the Managing Director should use information obtained from monitoring processes to improve the design and implementation of fraud risk management activities in ACP, including its fraud risk assessment and subsequent antifraud strategy. (Recommendation 9)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
In a July 2023 letter, FCC said it is working to implement this recommendation. Specifically, it said that analytic efforts are underway with the objective of improving the ACP's fraud risk management design. We will continue to monitor FCC's progress implementing this recommendation.

Satellite Licensing: FCC Should Reexamine Its Environmental Review Process for Large Constellations of Satellites

GAO-23-105005
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1 Open Recommendations
Agency Affected Recommendation Status
Federal Communications Commission The Federal Communications Commission should identify the factors that FCC will consider in determining whether an extraordinary circumstance is present when reviewing licenses for large constellations of satellites and make the results available to the public. (Recommendation 3)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Satellite Licensing: FCC Should Reexamine Its Environmental Review Process for Large Constellations of Satellites

GAO-23-105005
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1 Open Recommendations
Agency Affected Recommendation Status
Federal Communications Commission The Federal Communications Commission should review whether licensing large constellations of satellites normally does not have significant effects on the human environment and document FCC's resulting decision. (Recommendation 1)
Open

 Actions to satisfy the intent of the recommendation have not been taken or are being planned.
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
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