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Open Recommendations (188 total)

Financial Management Systems: VA Should Improve Its Risk Response Plans

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1 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The VA Secretary should direct the FMBT Deputy Assistant Secretary to work with the Office of Enterprise Integration to ensure that responsible risk owners develop integration risk response plans that contain detailed and specific mitigation actions. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Veterans Health Care: Opportunities Exist to Improve Assessment of Network Adequacy for Mental Health

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2 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The Undersecretary for Health should assess the risks associated with VA's methodology for calculating specialty care network adequacy and revise its approach accordingly. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Veterans Affairs The Undersecretary for Health should ensure that VA facility staff systematically capture the reasons for community care appointment scheduling challenges and use this information to help address those challenges. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

VA Health Care: Additional Assessments of Mileage Reimbursement Data and Veterans' Travel Costs Needed

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3 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The Under Secretary for Health should evaluate the effectiveness of the outreach plan for improving veterans' awareness of the benefit, and revise communication methods as appropriate. (Recommendation 4)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Veterans Affairs The Under Secretary for Health should finalize and implement an outreach plan for improving veterans' awareness of aspects of the mileage reimbursement benefit. The plan should include outcome-oriented performance measures and appropriate communication methods, based on factors such as the intended audience. (Recommendation 3)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
Department of Veterans Affairs The Under Secretary for Health should collect and assess information on subpopulations of veterans' use of the mileage reimbursement benefit and identify options, as appropriate, to help improve access to care for underserved veterans. (Recommendation 1)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

VA Health Care: Additional Assessments of Mileage Reimbursement Data and Veterans' Travel Costs Needed

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1 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The Under Secretary for Health should collect additional information on veterans' travel costs and assess costs by demographic, geographic, or other subpopulations to inform evidence-based decisions about transportation programs' resources. This additional information could include fuel costs and the cost of vehicle maintenance, accessories, parts, and tires. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Veterans Affairs: Actions Needed to Improve Access to Care in the U.S. Territories and Freely Associated States

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1 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The VA Under Secretary for Health should clearly communicate in writing appropriate uses for the new capabilities within its VHA Support Service Center databases to generate utilization and timeliness of care data by veteran location. (Recommendation 2)
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Military Health Care: DOD and VA Could Benefit from More Information on Staff Use of Military Toxic Exposure Records

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1 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The VA Under Secretary for Health should ensure that the Deployment Health Work Group or other relevant entities, such as the ILER Steering Group, use the data collected for the goals' performance measures to inform management decisions, including outreach, training, or other efforts that support the appropriate use of ILER (Recommendation 4).
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When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.

Veterans Affairs: Actions Needed to Improve Access to Care in the U.S. Territories and Freely Associated States

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1 Open Recommendations
Agency Affected Recommendation Status
Department of Veterans Affairs The VA Under Secretary for Health, in coordination with the Executive Directors of the VA Office of Procurement, Acquisition, and Logistics, and the VHA Procurement and Logistics Office, should clarify in writing the appropriate processes, in line with VHA's Supply Chain Management Operations Directive, for VA Caribbean Healthcare System officials to communicate challenges receiving medical services or devices. (Recommendation 5)
Open
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.