Alicia Puente Cackley

Director, Financial Markets and Community Investment

Areas of Expertise:

  • Consumer protection for financial products and manufactured goods
  • Financial literacy
  • Insurance, including flood insurance
  • Homelessness

Alicia Puente Cackley is a Director in GAO’s Financial Markets and Community Investment team. She oversees Consumer Financial Protection, Insurance, Financial Literacy, Product Safety, Homelessness, and Privacy issues.

Alicia joined GAO in September 1990. She spent 17 years in EWIS and its predecessors, as an economist and AD, before serving as an Acting Director in Healthcare in 2008. She joined FMCI in March, 2009.

Alicia earned a doctorate degree in Economics from the University of Michigan and a bachelor’s degree in Economics and French from the University of Notre Dame.

Multimedia

Consumer Protection--When Banks Share Your Information with Other Vendors
How the Consumer Product Safety Commission Protects Consumers from Hazards And How It Can Improve
Expanded Use of Facial Recognition Technology has Increased Privacy and Accuracy Concerns
Credit Card Debt Protection Products