Contacts for Executive Branch

Military Personnel Pay and Allowances
Civilian Personnel Pay and Allowances
Household Goods and Freight Loss and Damage
Transportation Rates


The Legislative Branch Appropriations Act, 1996 transferred GAO’s claims settlement functions to the Office of Management and Budget (OMB) effective June 30, 1996. OMB has delegated these functions as set out below. Also, effective October 19, 1996, the Comptroller General's authority under 31 U.S.C. § 3529 to issue advance decisions to agency officials on transferred claims settlement functions was transferred, pursuant to the General Accounting Office Act of 1996, to the agencies to which OMB delegated the claims settlement functions.

  • Settlement of (1) claims for uniformed service members’ pay, allowances, travel, transportation and survivor benefits, (2) other military-related claims, and (3) carriers’ claims for amounts set off from their charges for loss and damage, has been delegated to:

    • Department of Defense, Office of Hearings and Appeals, Claims Division
    Post Office Box 3656
    Arlington, VA 22203
    Claims Status Line: 703-696-1876

  • Settlement of (1) federal civilian employees claims for compensation and leave, (2) accounts of deceased federal employees (civilian), and (3) claims for proceeds of canceled checks for veterans’ benefits payable to deceased beneficiaries, has been delegated to:

    Office of Personnel Management
    Human Capital Leadership and Merit Systems Accountability
    Room 7470
    1900 E Street, NW
    Washington, DC 20415
    Tel: 202-606-1575 or 202-606-1700; FAX: 202-606-1798 or 202-606-2609

  • Settlement of (1) claims for civilian federal employees travel, transportation and relocation allowances, and (2) transportation carriers' requests for review of General Services Administration audits of their bills, has been delegated to:

    General Services Administration Board of Contract Appeals
    1800 F Street, NW
    Washington, DC 20405
    Tel: 202-501-0116; FAX: 202-501-0664

    The GSBCA has a web site http://www.gsbca.gsa.gov where its cases are made available.

  • Responsibility for claims for amounts payable from the “Judgment Fund” (a permanent and indefinite appropriation), and for certain international claims, has been delegated to:

    • Department of the Treasury
    Judgment Fund Group, Financial Management Service
    Prince Georges Metro Center 2
    3700 East-West Highway, Mailstop 6D37
    Hyattsville, MD 20782
    Tel: 202-874-6664; FAX: 202-874-9522 (claims by fax are not accepted)

  • The Comptroller General retains the authority under 31 U.S.C. § 3529 to issue decisions to disbursing or certifying officials and heads of agencies on matters involving the expenditure of appropriated funds not specifically involving the claims settlement functions transferred to OMB.

  • The Comptroller General's authority to prescribe standards for and to waive claims against government employees and members of the uniformed services and National Guard arising out of erroneous payments of pay and allowances, and travel, transportation and relocation benefits, has been transferred to the head of an agency with respect to a legislative branch employee, or the Director of OMB with respect to any other federal employee and member of the uniformed service or the National Guard, effective December 18, 1996. OMB has delegated its responsibility to the agency that made the erroneous payments.