Read the Full Report
: Government Performance: Lessons Learned for the Next Administration on Using Performance Information to Improve Results (GAO-08-1026T)
This e-publication supplements our testimony GAO-08-1026T by presenting the item by item
results of our web-based survey of federal managers which was conducted between October, 2007
and January, 2008.
The purpose of the survey was to update information obtained from three previous GAO surveys
of federal managers conducted over the last decade. The questionnaire was designed
to obtain the observations and perceptions of respondents on various aspects of
such results-oriented management topics as the presence and use of performance measures,
hindrances to measuring performance and using performance information, and agency climate.
In addition, the questionnaire included a section requesting respondents’ views on the Office of
Management and Budget’s (OMB) Program Assessment Rating Tool (PART) and the
priority that should be placed on various potential improvements to it.
The questionnaire was administered to a stratified random probability sample of
4,412 persons from a population of approximately 107,326 mid-level and upper-level
civilian managers and supervisors working in the 24 executive branch agencies covered by
the Chief Financial Officers Act of 1990 (CFO). Survey stratification by agency included
an additional breakout of 5 selected agencies that are components of the CFO Act agencies.
We received useable questionnaires from about 70 percent of the eligible sample. The response rate across the 29 agencies ranged from 55 percent to 84 percent. This e-publication presents the weighted survey percentages for all respondents, i.e., government-wide, and for each of the 29 agencies. The unweighted number of respondents for each item is also shown. See the report referenced above for a more detailed discussion of our scope and methodology as well as a discussion of survey results. Please note that for questions 15 through 19 in the PART section, only respondents who indicated on question 14 at the beginning of the PART section that they had low to extensive knowledge of the PART were instructed to complete the remaining PART items. The “No response” category includes all other respondents who were instructed to skip these questions. Also, for these items, we do not display responses by individual agency due to the low number of respondents at some agencies.
We conducted our work in accordance with generally accepted government auditing
standards. Those standards require that we plan and perform the audit
to obtain sufficient, appropriate evidence to provide a reasonable
basis for our findings and conclusions based on our audit objectives.
We believe that the evidence obtained provides a reasonable basis for
our findings and conclusions based on our audit objectives.
How to View The Surveys
- Click on the Table of Contents link located in the lower right of this
screen. To read to the bottom of the screen, you may need to use your scroll
bar on the right side of this screen.
- The first screen in the survey is an introduction and general
information that was sent to and viewed by recipients of the survey. There
are no survey results to view on this screen. This screen is for information
only and you may by-pass it by clicking on Next located at the bottom of the
screen in the lower right.
- The survey may have links to allow respondents to bypass
inapplicable questions (skip patterns). While these were active
links during the data collection period, they have now been
- When a respondent wrote a narrative response to a question, we sometimes present
the percent of respondents making a comment.
How to View the Responses for Each Question
- To view the responses to each question, click on the question number
(Links to survey questions will look like this:
- After viewing the responses to each question, click on the "x" in
the upper right corner of your screen to close that window and return to the questionnaire.
How to Return to a Page That You Previously Visited
- To return to the last screen you viewed, click the Previous button on
the lower right corner of the screen.
- Click the Next button to advance to the next screen.
How to Make the Font Larger on Your Screen
- You can make the font larger by changing your browser setting. For
example, on Internet Explorer you can change the font size by going to View
and selecting Text Size.
- If you have questions concerning these data, please contact Bernice Steinhardt at (202)512-6806.
Table of Contents
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