Challenge: Create Accountable and Inclusive Organizations
Leading organizations have results-oriented, customer-focused, and collaborative cultures. Several human
capital strategies can help agencies change their cultures:
Organizational and individual performance management: Effective performance management creates a
"line of sight" that aligns individual and team efforts with the results the organization needs to achieve
and helps agencies retain top talent and address poor performance.
Diversity planning: Having a diverse, highly professional, motivated and multidisciplinary staff helps
agencies fulfill their missions and helps improve the performance and accountability of government for
the benefit of the American people.
Telework: Benefits of telework programs include enhanced continuity of operations during emergency
events and potential environmental, energy, and other societal benefits. Also, telework offers a greater
work-life balance to better manage work and family obligations.