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    Results:

    Subject Term: E-rate

    3 publications with a total of 7 open recommendations
    Director: Mark Goldstein
    Phone: (202) 512-6670

    3 open recommendations
    Recommendation: To help improve and measure the availability and adoption of high-speed Internet on tribal lands, the Chairman of the Federal Communications Commission should develop joint outreach and training efforts with USDA whenever feasible to help improve Internet availability and adoption on tribal lands.

    Agency: Federal Communications Commission
    Status: Open

    Comments: As of June 2017, FCC indicated that it is taking steps to hold joint outreach and training efforts with USDA when feasible and FCC plans to document those efforts over the next year. GAO will continue to monitor the status of FCC's efforts.
    Recommendation: To help improve and measure the availability and adoption of high-speed Internet on tribal lands, the Chairman of the Federal Communications Commission should improve the reliability of FCC data related institutions that receive E-Rate funding by defining "tribal" on the program application.

    Agency: Federal Communications Commission
    Status: Open

    Comments: As of June 2017, FCC reiterated that it agrees with this recommendation and is working on developing a definition for "tribal" that it can use. FCC hopes to have the definition developed, approved, and put into use by Spring 2018.
    Recommendation: To help improve and measure the availability and adoption of high-speed Internet on tribal lands, the Chairman of the Federal Communications Commission should develop performance goals and measures to track progress on achieving its strategic objective of ensuring that all tribal schools and libraries have affordable access to modern broadband technologies.

    Agency: Federal Communications Commission
    Status: Open

    Comments: FCC said that defining "tribal" is a necessary first step to tracking progress on ensuring that all tribal schools and libraries have affordable access to modern broadband technologies. FCC plans to have a definition of "tribal" in place by Spring 2018. Once the definition is in place, FCC said that it will start tracking progress using that definition.
    Director: Goldstein, Mark L
    Phone: (202)512-3000

    3 open recommendations
    Recommendation: To improve internal controls over the E-rate program, the Federal Communications Commission should, based on the findings of the risk assessment, conduct a thorough examination of the overall design of E-rate's internal control structure to ensure that the procedures and administrative resources related to internal controls are aligned to provide reasonable assurance that program risks are appropriately targeted and addressed.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In April 2014, FCC approved USAC's hiring of a contractor to conduct a risk assessment of the E-rate program. FCC plans to implement this recommendation after the risk assessment is completed and the results of the risk assessment can be used to inform the examination of the internal control structure.
    Recommendation: To improve internal controls over the E-rate program, the Federal Communications Commission should implement a systematic approach to assess internal controls that appropriately considers the results of beneficiary audits and that is supported by a documented and approved set of policies and procedures.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In April 2014, FCC approved the hiring of a contractor to conduct a risk assessment of the E-rate program. In July 2014, an FCC official said that the agency planning to take action on this recommendation before the risk assessment is completed.
    Recommendation: To improve internal controls over the E-rate program, the Federal Communications Commission should develop policies and procedures to periodically monitor the internal control structure of the E-rate program, including evaluating the costs and benefits of internal controls, to provide continued reasonable assurance that program risks are targeted and addressed.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In April 2014, FCC approved the hiring of a contractor to conduct a risk assessment of the E-rate program. In July 2014, an FCC official said that the agency planning to take action on this recommendation before the risk assessment is completed.
    Director: Goldstein, Mark L
    Phone: (202)512-3000

    1 open recommendations
    Recommendation: Given the critical importance of telecommunications technologies to schools and libraries, the Chairman of the Federal Communications Commission should direct FCC staff to establish performance goals and measures for the E-rate program that are consistent with the Government Performance and Results Act. FCC should use the resulting performance data to develop analyses of the actual impact of E-rate funding and to determine areas for improved program operations.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In an August 2007 order, FCC adopted two performance measures for the E-rate program, one for Internet connectivity and the other for application processing. The order did not include specific E-rate program goals, although FCC said in this order that it anticipated adopting performance goals as it and USAC gained experience with the performance measures. While FCC's efforts to develop performance measures have the potential to eventually produce better information than is currently available on E-rate program performance, these measures fall short when compared to the key characteristics of successful performance measures and FCC still has not established program goals. FCC says it is still working on developing goals and performance measures for the Universal Service programs.