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    Subject Term: "Unpaid taxes"

    1 publication with a total of 1 open recommendation
    Director: James R. McTigue, Jr.
    Phone: (202) 512-9110

    1 open recommendations
    Recommendation: To help ensure the IRS collection program meets its mission and selects cases fairly, the Commissioner of Internal Revenue should establish, document, and implement objectives for the collection program and ACS, and define the key term of "fairness" as it applies to collection activities, which can be communicated to IRS staff.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In January 2017, IRS supplied documentation on how it had established a fairness policy statement, which is incorporated into the Internal Revenue Manual, communicated to staff in email, and provided via a powerpoint present to staff. IRS also established and documented collection program objectives as part of its FY2017 Collect Program Letter. However, IRS still needs to identify how these objectives have been implemented and how ACS contributes to specific objectives. IRS plans to provide this documentation by September 2017.