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    Subject Term: "Telecommunications systems"

    2 publications with a total of 5 open recommendations including 2 priority recommendations
    Director: Shea, Rebecca
    Phone: (202) 512-2834

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To improve federal agency LMR procurement practices, the Director of OMB should direct the Office of Federal Procurement Policy to examine the feasibility of including LMR technology in the category management initiative.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open
    Priority recommendation

    Comments: OMB generally agreed with this recommendation and noted that it is working to identify which information-technology strategies will produce the best return on investment and that it continues to evaluate its category-specific plans. We will update the status of this recommendation after we receive additional information from OMB.
    Recommendation: To improve federal agency LMR procurement practices, the Director of OMB should direct the Office of Federal Procurement Policy to, if warranted, include LMR technology within the appropriate spend category.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open
    Priority recommendation

    Comments: OMB generally agreed with this recommendation and noted that it is working to identify which information-technology strategies will produce the best return on investment and that it continues to evaluate its category-specific plans. We will update the status of this recommendation after we receive additional information from OMB.
    Director: David A. Powner
    Phone: (202) 512-9286

    3 open recommendations
    Recommendation: To help IRS improve its process for determining IT funding priorities and to provide timely information on the progress of its investments, the Commissioner of IRS should direct the Chief Technology Officer to establish, document, and implement policies and procedures for selecting new and reselecting ongoing business systems modernization activities, consistent with IRS's process for prioritizing operations support priorities, which addresses (1) prioritization and comparison of IT assets against each other, (2) criteria for making selection and prioritization decisions, and (3) ensuring IRS executives' final funding decisions on IT proposals are based on IRS's prioritization process.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In April 2017, IRS stated that it had several process improvements underway that would impact its documentation of policies and procedures for prioritizing business systems modernization activities. The agency committed to addressing the recommendation by December 2017.
    Recommendation: To help IRS improve its process for determining IT funding priorities and to provide timely information on the progress of its investments, the Commissioner of IRS should direct the Chief Technology Officer to modify existing processes for Foreign Account Tax Compliance Act (FATCA) and Return Review Program (RRP) for measuring work performed by IRS staff to incorporate best practices, including accounting for actual work performed and using the level of effort measure sparingly.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In April 2017, IRS reported that it was continuing to examine methods for modifying existing processes to measure work performed by IRS staff for the Foreign Account Tax Compliance Act and Return Review programs. We are monitoring IRS's efforts as part of an ongoing review of the agency's information technology operations.
    Recommendation: To help IRS improve its process for determining IT funding priorities and to provide timely information on the progress of its investments, the Commissioner of IRS should direct the Chief Technology Officer to report on actual costs and scope delivery at least quarterly for the Customer Account Data Engine 2 and the Affordable Care Act Administration. For these investments, IRS should develop metrics similar to FATCA and RRP.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS began reporting on actual costs and scope delivery at least quarterly using metrics similar to FATCA and RRP and provided the quarterly reports for fiscal year 2016 and the first two quarters of fiscal year 2017 to GAO. As of September 2017, the agency had not implemented the recommendation for the Affordable Care Act Administration investment because it did not see the benefit in doing so given that development work was minimal. We are following up with IRS on this as part of an ongoing review of the agency's information technology operations.