Reports & Testimonies

  • GAO’s recommendations database contains report recommendations that still need to be addressed.

    GAO’s recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented. You can explore open recommendations by searching or browsing.

    GAO's priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. These recommendations are labeled as such. You can find priority recommendations by searching or browsing our open recommendations below, or through our mobile app.

  • Browse Open Recommendations

    Explore priority recommendations by subject terms or browse by federal agency

    Search Open Recommendations

    Search for a specific priority recommendation by word or phrase



  • Governing on the go?

    Our Priorities for Policy Makers app makes it easier for leaders to search our recommendations on the go.

    See the November 10th Press Release


  • Have a Question about a Recommendation?

    • For questions about a specific recommendation, contact the person or office listed with the recommendation.
    • For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.
  • « Back to Results List Sort by   

    Results:

    Subject Term: "Strategic sourcing"

    7 publications with a total of 43 open recommendations including 12 priority recommendations
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    5 open recommendations
    including 4 priority recommendations
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should ensure that transition plans are submitted and monitored as required by FSSI guidance and guidance governing specific category management initiatives.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that agency transitions plans should be submitted and monitored in accordance with guidance, as GAO recommended in October 2016. OMB staff indicated that all FSSIs are now being evaluated against best in class criteria as part of the migration to a category management approach to federal procurement. Further, OMB staff stated that OMB will issue additional policy or guidance as necessary. GAO believes these actions, if implemented, would meet the intent of the recommendation. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given that transition plans were also required under FSSI guidance but were not submitted or monitored, it will be important for OMB to ensure that agencies follow through on submitting required plans going forward.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should update the Leadership Council charter to establish an expectation that Leadership Council agencies develop agency-specific targets for use of the solutions approved.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, OMB staff agreed with the need for agency-specific targets for use of FSSI and category management initiatives as GAO recommended. OMB staff recommended, however, that this be accomplished through the Category Management governance and reporting procedures and processes that will be instituted in upcoming guidance, rather than an update to the Leadership Council charter. In October 2016, OMB issued a draft circular on category management establishing that spend under management will be the principal measure OMB will use to assess agency adoption of category management. OMB staff indicated that they plan to evaluate at least annually agencies' spend under management results, which includes agency adoption of best in class solutions, and then review with agency leaders progress toward meeting goals. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low agency usage of the FSSIs, without such actions, and ensuring these targets and measures are set, OMB, and specifically the Office of Federal Procurement Policy, will lack the means to monitor progress and hold large procurement agencies accountable for using existing FSSIs or best in class solutions identified under subsequent category management efforts.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should revise the 2015 category management guidance to establish a process for setting targets and performance measures for each Leadership Council agency's adoption of proposed FSSIs and category management solutions and ensure agency specific targets and measures are set.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that Leadership Council agency progress towards implementing category management should be tracked and measured as we recommended. OMB staff reported that guidance is in draft form in which agency progress will be measured using the Spend Under Management (SUM) model which provides an assessment of category management maturity for each of the ten government-wide categories as evaluated against five attributes: leadership, strategy, data, tools, and metrics. OMB will assess agency progress no less than annually and will engage agency leaders in regularly reviewing progress toward their goals. In addition, OMB will track agency spend through best in class contracts and these data will likely be used as an internal category metric and shared with the agencies. Taken together, these actions are responsive to GAO?s recommendations. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low use of the FSSIs, OMB should continue to carefully monitor category management implementations as it moves forward and ensure that OFPP uses the planned targets and measures to hold agencies accountable for individual results. In short, greater accountability can lead to increased savings.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should report on agency specific targets and metrics as part of the category management Cross-Agency Priority goal.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that agency specific targets and metrics should be reported as GAO recommended in October 2016. OMB staff indicated that results achieved relative to the Category Management Cross Agency Priority (CAP) goal targets will continue to be reported on a quarterly basis on Peformance.gov but that they will likely not include agency specific targets and metrics. Rather, OMB staff indicated that agency spending through best in class solutions will be tracked and used as an internal category metric and that OMB will engage agency leaders in regularly reviewing progress toward their goals and assess agencies no less than annually. GAO believes these actions, if implemented, would meet the intent of the recommendation. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low agency usage of the FSSIs, OMB needs to monitor progress and hold large procurement agencies accountable for using existing FSSIs or best in class solutions identified under subsequent category management efforts.
    Recommendation: To improve the management of current FSSIs, the GSA FSSI program management office should provide oversight and support to the Information Retrieval FSSI to better align their practices with current strategic sourcing guidance related to collecting and using transactional data to calculate savings.

    Agency: General Services Administration
    Status: Open

    Comments: In response to our recommendation, GSA conducted a gap analysis of the Information Retrieval FSSI and its compliance with FSSI standards and provided the Library of Congress with FSSI best practice tools and resources related to collecting transactional data and calculating savings. According to GSA, the Library of Congress intends to address gaps to support the goal of implementation in the next Information Retrieval award in 2018. GSA will monitor progress, and provide feedback and assistance.
    Director: Michele Mackin
    Phone: (202) 512-4841

    8 open recommendations
    Recommendation: In order to ensure universal usage and reduce duplicate work, the Secretary of Veterans Affairs should direct the Office of Acquisition and Logistics (OAL) to work with the National Acquisition Center to develop a plan for adding functionality to the Electronic Contract Management System (eCMS) that will alleviate the need for National Acquisition Center contracting officers to enter obligations for high-tech medical equipment into two different data systems.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation but has not yet taken actions necessary to implement it. However, in its letter to OMB and the Congress, VA stated that it plans to pursue a new financial and contracting systems that will be interoperable.
    Recommendation: In order to ensure that VA's procurement data is complete and accurate, the Secretary of Veterans Affairs should direct the Office of Acquisitions and Logistics to develop policies and procedures to ensure that obligations made through prime vendor orders--such as medical-surgical orders--are consistently captured in eCMS.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation but has not yet taken actions necessary to implement it. In its letter to OMB and the Congress, VA noted an April 2016 policy that requires monthly reporting of orders to contracting officers, but additional guidance and processes are required to implement this policy.
    Recommendation: In order to ensure that contracting officers have clear and effective policies as soon as possible, the Secretary of Veterans Affairs should direct the OAL to identify measures to expedite the revision of the Veterans Affairs Acquisition Regulation (VAAR), which has been ongoing for many years, and the issuance of the VA Acquisition Manual.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation but has not yet taken any actions necessary to implement it. However, in its letter to OMB and the Congress, VA stated that it anticipated that the updated VAAR would be issued by December 2018.
    Recommendation: To help contracting officers use current policy that is in effect in the period before the updated VAAR and VA Acquisition Manual are released, the Secretary of Veterans Affairs should direct OAL to take interim steps to clarify its policy framework, including establishing and adhering to set time frames for completing the process of reviewing all Information Letters, and either rescinding them or reissuing updated policy through Procurement Policy Memoranda.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation but has not yet completed the actions necessary to implement it. In its letter to OMB and the Congress, VA stated that some Information Letters are still awaiting review and rescission or reissuance.
    Recommendation: To address remaining ambiguities in roles and customer relationships, the Secretary of Veterans Affairs should direct the Office of Acquisition, Logistics, and Construction to assess whether additional policy or guidance is needed to clarify the roles of VA's national contracting organizations, beyond that provided in its March 2013 memorandum outlining the current structure.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation but has not yet taken any actions necessary to implement it. However, in its letter to OMB and the Congress, VA stated that it planned to issue updated guidance on roles for its national contracting organizations.
    Recommendation: To facilitate consolidation of similar requirements and leverage buying power across medical centers within VISNs, the Secretary of Veterans Affairs should direct VHA Procurement and Logistics to conduct a review of VISN-level strategic sourcing efforts, identify best practices, and, if needed, issue guidance.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation. In July 2017, Veterans Health Administration officials stated that they would take further action to collect and disseminate best practices, which they estimate will be complete by late 2017.
    Recommendation: The Secretary of Veterans Affairs should direct the Senior Procurement Executive to issue guidance to the Heads of Contracting Activity to focus internal compliance reviews on ensuring that required contract documents are properly prepared and documented.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation. In its letter to OMB and the Congress, VA stated that it is beginning coordination between the Senior Procurement Executive (SPE) and its Heads of Contracting Activity (HCA) on using the findings of OMB A-123 reviews to focus its contract compliance reviews. The SPE and HCA developed a memorandum of understanding for this effort in late 2016, but VA has not yet provided information on any new guidance to focus compliance reviews.
    Recommendation: To maximize compliance with mandatory national contracts during the transition to the new medical-surgical prime vendor (MSPV) process, the Secretary of Veterans Affairs should direct the Strategic Acquisition Center (SAC) and VHA Procurement and Logistics to take steps to ensure that: (1) SAC has mechanisms in place to collect and monitor transaction data to determine the extent to which Veterans Integrated Service Networks (VISNs) and their medical centers are complying with the requirement to use national contracts. (2) They establish achievable time frames for eliminating the ability for ordering officers to directly order Federal Supply Schedule items from the MSPV catalog once SAC awards national contracts for these items and monitor progress on an ongoing basis. (3) The ordering interfaces developed by the prime vendors clearly distinguish and prioritize standardized national contracts over items on Federal Supply Schedule contracts.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In providing comments on this report, VA concurred with this recommendation. VA has taken steps to monitor compliance with mandatory national contracts. However, VA has not yet established achievable timeframes for replacing Federal Supply Schedule items made available through non-competitive agreements its new Medical-Surgical Prime Vendor program, nor has it taken steps to distinguish these items from competitive national contracts in the ordering interface.
    Director: Marie A. Mak
    Phone: (202) 512-4841

    8 open recommendations
    Recommendation: To help identify opportunities for cost savings, the Secretary of the Department of Defense should direct the Office of Defense Procurement and Acquisition Policy to issue guidance or instruction to help ensure that components make reasonable efforts to analyze component-level purchase card spend patterns to identify areas for possible savings.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, the agency concurred with this recommendation and stated that the department will issue guidance to help ensure that components make reasonable efforts to analyze component-level purchase card spend patterns to identify areas of potential savings. In September 2016, DOD issued guidance asking its components to analyze purchase card spend for potential cost savings and to consider broader application of cost savings opportunities across the department. We will continue to follow up with DOD to determine what steps have been taken to communicate findings.
    Recommendation: To help identify opportunities for cost savings, the Secretary of the Department of Energy should take reasonable steps to regularly analyze agency-wide purchase card spend patterns to identify areas such as high-use vendors or frequently purchased commodities for further analysis.

    Agency: Department of Energy
    Status: Open

    Comments: The agency concurred with this recommendation and has begun implementation of a Spend Analytics Database to support capture and analysis of data on agency-wide spending patterns. The department has compiled data and begun testing the new databases to determine if useful reports can be generated to assist agency-wide purchase card spending analysis.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The department concurred with this recommendation and updated its purchase card manual November 2016 to encourage components to perform additional spend analysis for the identification of strategic sourcing opportunities, but it is unclear how results of analysis will be communicated for broader application across the agency. The department is also working with industry partners to increase the level of shared data for purchase card transactions and will develop a plan to communicate these data across the agency to support information sharing and increases strategic sourcing opportunities.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, the agency concurred with this recommendation and stated that guidance that encourages local examination of purchase card spend patterns to identify opportunities for cost savings will be developed. In September 2016, DOD issued guidance asking its components to analyze purchase card spend for potential cost savings and to consider broader application of cost savings opportunities across the department. The guidance also asked components and services to report the results of these analysis to purchase card management officials. We will continue to follow up with DOD to determine what steps have been taken to communicate findings.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Energy
    Status: Open

    Comments: The agency concurred with this recommendation and will update its guidance, policy, and procedures to encourage local officials to examine purchase card spend patterns to identify opportunities to obtains savings and to share information on such efforts. Revisions were under review by the department in August 2017.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of the Interior
    Status: Open

    Comments: The department partially concurred with this recommendation, agreeing that it would be useful to perform analysis of purchase card spend patterns to identify opportunities for savings. However, rather than issue guidance, it will encourage its bureau charge card leads to use available tools to extract and share data with buyers and program managers. The department will also encourage bureau program and acquisition managers to share spend data across regional boundaries to identify potential opportunities to negotiate lower costs for commonly used items.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The department concurred with our recommendation and plans to develop guidance and implement strategic sourcing for all purchasing requirements to include purchase cards. Additionally the department will update purchase card policy to encourage agency officials to analyze spend patterns to identify opportunities to obtain savings and share information on these efforts. Further, the agency has developed a quarterly report to identify the top merchants receiving payment through the purchase card program in order to assist officials in identifying opportunities for strategic sourcing.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The agency provided comments indicating its concurrence with this recommendation, noting that it looks forward to opportunities to benchmark with other agencies and share information on approaches taken to identify opportunities which led to positive strategic sourcing outcomes.
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    13 open recommendations
    including 6 priority recommendations
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to conduct a comprehensive analysis of Army IT services spending to determine the extent to which requirements can be addressed by Computer Hardware, Enterprise Software and Solutions (CHESS) or other strategic sourcing approaches, and based on this analysis, consider opportunities to reduce duplicative contracts.

    Agency: Department of Defense: Department of the Army
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to implement utilization metrics and mandatory use or consideration policies.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to develop guidance and overarching goals and metrics for savings.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Army, the Secretary of the Army should direct its strategic sourcing accountable official to conduct a review of the benefits and disadvantages of standardized labor categories for CHESS or future contracts.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Navy, the Secretary of the Navy should direct its strategic sourcing accountable official to conduct a comprehensive analysis of IT services spending to determine the extent to which requirements can be addressed by the existing contracts or other strategic sourcing approaches and based on this analysis, reduce duplicative contracts.

    Agency: Department of Defense: Department of the Navy
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Navy, the Secretary of the Navy should direct its strategic sourcing accountable official to implement utilization metrics and monitor agency efforts to comply with the Navy's existing use policies for IT services.

    Agency: Department of Defense: Department of the Navy
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to conduct a comprehensive analysis of IT services spending to determine the extent to which requirements can be addressed by Network-Centric Solutions (NETCENTS) or other strategic sourcing approaches, and based on this analysis, reduce duplicative contracts.

    Agency: Department of Defense: Department of the Air Force
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our three recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to implement utilization metrics.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to develop guidance and overarching goals and metrics for savings.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within the Air Force, the Secretary of the Air Force should direct its strategic sourcing accountable to conduct a review of the benefits and disadvantages of standardized labor categories for primary strategic sourcing vehicles such as NETCENTS.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: DOD concurred with our recommendations. To fully implement these recommendations, DOD should complete analyses of information technology services spending, reduce duplicative contracts where appropriate, and establish metrics to monitor progress and assess compliance with existing IT services use policies.
    Recommendation: To improve efforts to strategically source IT services within NASA, the Administrator of NASA should direct its strategic sourcing accountable official to use its 2014 spend analysis to determine the extent to which requirements can be addressed by the IT Infrastructure Integration Program or other strategic sourcing approaches, and based on this analysis, reduce duplicative contracts.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. To fully implement it, NASA needs to successfully implement its planned actions, including (1) implement new strategic sourcing policies in the NASA federal acquisition regulation supplement, (2) revise the 2014 spend analysis by December 14, 2017, and (3) require strategic sourcing of IT services by December 2018 for services such as mobile communications, telecommunications, cloud computing, and seat management.
    Recommendation: To improve efforts to strategically source IT services within NASA, the Administrator of NASA should direct its strategic sourcing accountable official to implement utilization metrics and mandatory use policies.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA partially agreed with this recommendation. Specifically, NASA agreed to establish metrics, but sought to employ mandatory consideration policies, where applicable, instead of mandatory use policies. We agreed that the proposed approach would meet the intent of our recommendation. To fully implement this recommendation, NASA needs to successfully implement its planned actions, including (1) revising the NASA strategic sourcing guide to include establishment of utilization metrics, and (2) issuing updated strategic sourcing policies in the NASA federal acquisition regulation supplement to include mandatory use policies.
    Recommendation: To improve efforts to strategically source IT services within NASA, the Administrator of NASA should direct its strategic sourcing accountable official to develop guidance and overarching goals and metrics for savings.

    Agency: National Aeronautics and Space Administration
    Status: Open
    Priority recommendation

    Comments: NASA agreed with this recommendation. To fully implement this recommendation, NASA needs to successfully implement its planned actions, including (1) issuing updated strategic sourcing policies in the NASA federal acquisition regulation supplement, (2) updating its strategic sourcing website, and (3) updating the NASA strategic sourcing guide to include the setting of goals or baselines as a method of evaluating the strategic sourcing approach.
    Director: Shear, William B
    Phone: (202) 512-8678

    4 open recommendations
    Recommendation: To help ensure that agencies are tracking the effect of strategic sourcing on small businesses, OMB's Administrator for Federal Procurement Policys should monitor agencies' compliance with the requirement to maintain baseline data and performance measures on small business participation in strategic sourcing initiatives.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open

    Comments: OMB officials have stated that they are in the process of addressing this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Consistent with OMB guidance and to track the effect of strategic sourcing on small businesses, the Secretaries of DOD, DHS, HUD, and the Interior, and the Administrator of NASA should collect baseline data and establish performance measures on the inclusion of small businesses in strategic sourcing initiatives.

    Agency: Department of Defense
    Status: Open

    Comments: DOD officials have stated that they are in the process of addressing this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Consistent with OMB guidance and to track the effect of strategic sourcing on small businesses, the Secretaries of DOD, DHS, HUD, and the Interior, and the Administrator of NASA should collect baseline data and establish performance measures on the inclusion of small businesses in strategic sourcing initiatives.

    Agency: Department of the Interior
    Status: Open

    Comments: Interior officials have stated that they are in the process of addressing this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Consistent with OMB guidance and to track the effect of strategic sourcing on small businesses, the Secretaries of DOD, DHS, HUD, and the Interior, and the Administrator of NASA should collect baseline data and establish performance measures on the inclusion of small businesses in strategic sourcing initiatives.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: NASA officials provided an update in March 2017. They stated that they consider the inclusion of small businesses and small disadvantaged businesses throughout the strategic sourcing process and that they track performance on their small business goals at the agency and buying office level. However, they stated they had no plans to track baseline data and performance measures on small business inclusion for individual strategic sourcing efforts or strategic sourcing efforts grouped by categories because they did not see the benefit of doing so. As we stated in our report, OMB memorandums require baseline data and a measure of the change in small business spending for each individual initiative. Therefore, we continue to believe this recommendation has merit and should be fully implemented.
    Director: Dinapoli, Timothy J
    Phone: (202) 512-4841

    3 open recommendations
    Recommendation: To better position DOD to determine whether its actions have improved service acquisition, the Principal Deputy Under Secretary of Defense for Acquisition, Technology, and Logistics, in consultation with the military departments' senior services managers, should identify baseline data on the status of service acquisition, in part, by using budget and spending data and leveraging its ongoing efforts to gauge the effects of its actions to improve service acquisition.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: DOD concurred with our recommendation and is in the process of developing baseline data on the current status of its service acquisitions. In July 2014, DOD issued its annual Performance of the Defense Acquisition report. For the first time, this report included information on its contracted services, such obligations for each service portfolio group, competition rates, and small business participation information. DOD expects to develop service acquisition related goals and metrics in 2017 from which it can develop additional baseline data.
    Recommendation: To better position DOD to determine whether its actions have improved service acquisition, the Principal Deputy Under Secretary of Defense for Acquisition, Technology, and Logistics, in consultation with the military departments' senior services managers, should develop specific goals associated with their actions to improve service acquisition.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: DOD concurred with our recommendation and is in the process of developing service acquisition goals and metrics as well as an action plan for improving service acquisition. As of February 2017, DOD began a review of internal guidance that will include an analysis of the roles, responsibilities, authorities, goals, metrics, and structure associated with managing service acquisitions.
    Recommendation: To better position DOD to determine whether its actions have improved service acquisition, the Principal Deputy Under Secretary of Defense for Acquisition, Technology, and Logistics, in consultation with the military departments' senior services managers, should establish metrics to assess progress in meeting these goals.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: DOD concurred with our recommendation and is in the process of developing service acquisition goals and metrics as well as an action plan for improving service acquisition. As of February 2017, DOD began a review of internal guidance that will include an analysis of the roles, responsibilities, authorities, goals, metrics, and structure associated with managing service acquisitions.
    Director: Chaplain, Cristina T
    Phone: (202) 512-4841

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To improve departmentwide strategic sourcing efforts at DOD, the Secretary of Defense should direct the Office of Acquisition, Technology, and Logistics to issue direction that (1) sets goals for spending managed through strategic sourcing vehicles, (2) establishes procedures for the identification and tracking of departmentwide and component strategic sourcing efforts through the PASS office, (3) implements the PASS office strategic sourcing guidance, (4) links strategic sourcing to its Better Buying Power memorandum, and (5) establishes metrics, such as utilization rates, to track progress toward these goals.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendation. To fully implement this recommendation, DOD should improve department-wide strategic sourcing efforts to achieve significant cost savings. DOD has been working with the Office of Management and Budget's Category Management Leadership Council to determine appropriate strategic sourcing goals, but specific goals and corresponding metrics have not yet been established.
    Recommendation: To improve departmentwide strategic sourcing efforts at DOD, the Secretary of Defense should direct the Office of Acquisition, Technology, and Logistics to identify and evaluate the best way to strategically source DOD's highest spending categories of products and services (e.g., governmentwide vehicles, interagency collaboration, departmentwide vehicles).

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: DOD concurred with our recommendation. To fully implement this recommendation, DOD should improve department-wide strategic sourcing efforts to achieve significant cost savings. DOD has been working with the Office of Management and Budget's Category Management Leadership Council to determine appropriate strategic sourcing goals, but specific goals and corresponding metrics have not yet been established.