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    Results:

    Subject Term: "Software engineering"

    1 publication with a total of 5 open recommendations
    Director: David A. Powner
    Phone: (202) 512-9286

    5 open recommendations
    Recommendation: To effectively measure 18F's performance, the Administrator of GSA should direct the Commissioner for the Technology Transformation Service to ensure that goals and associated performance measures are outcome-oriented and that performance measures have targets, including (1) performance measures and targets tied to fully recovering program costs; and (2) goals, performance measures, and targets for how the program will achieve its mission after September 2016.

    Agency: General Services Administration
    Status: Open

    Comments: The General Services Administration (GSA) agreed with, and has begun to take steps to implement, this recommendation. Specifically, GSA developed a quarterly performance report for fiscal year 2017 that includes an outcome-oriented goal for 18F as well as associated performance measures and targets. According to a Technology Transformation Service official, GSA plans to expand its quarterly performance report for fiscal year 2018 to reflect additional 18F goals and performance measures, including measures tied to fully recovering program costs. We will continue to evaluate GSA's progress in implementing this recommendation.
    Recommendation: To effectively measure 18F's performance, the Administrator of GSA should direct the Commissioner for the Technology Transformation Service to assess actual results for each performance measure.

    Agency: General Services Administration
    Status: Open

    Comments: The General Services Administration (GSA) agreed with, and has begun to take steps to implement, this recommendation. Specifically, GSA developed a quarterly performance report for fiscal year 2017 that includes an outcome-oriented goal for 18F as well as associated performance measures with targets. Additionally, GSA has assessed actual results of the performance measures for the first two quarters of fiscal year 2017. According to a Technology Transformation Service official, GSA plans to expand its quarterly performance report for fiscal year 2018 to include additional 18F goals and performance measures. We will continue to evaluate GSA's progress in implementing this recommendation.
    Recommendation: To effectively measure performance, prioritize USDS's resources, and ensure that CIOs play an integral role in agency digital service teams, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to ensure that all goals and associated performance measures are outcome-oriented and that performance measures have targets.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office of Management and Budget (OMB) generally agreed with, and has begun to take steps to implement, this recommendation. Specifically, in its December 2016 report to Congress, OMB developed three goals for U.S. Digital Service (USDS): (1) rethink how the federal government builds and buys digital services; (2) expand the use of common, platforms, services, and tools; and (3) bring top technical talent into public service. In addition, OMB established performance measures with targets for its third goal and for each of the program's major projects. However, OMB has not established performance measures for the first two USDS goals. Further, the program's third goal is not outcome-oriented. We will continue to evaluate OMB's progress in implementing this recommendation.
    Recommendation: To effectively measure performance, prioritize USDS's resources, and ensure that CIOs play an integral role in agency digital service teams, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to assess actual results for each performance measure.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office of Management and Budget (OMB) generally agreed with, and has begun to take steps to implement, this recommendation. Specifically, in its December 2016 report to Congress, OMB assessed the results of performance measures for one of the U.S. Digital Service (USDS) program's goals--bring top technical talent into public service--and for each of the program's major projects. However, OMB has not established performance measures for the other two USDS goals--rethink how the federal government builds and buys digital services; and expand the use of common, platforms, services, and tools. We will continue to evaluate OMB's progress in implementing this recommendation.
    Recommendation: To effectively measure performance, prioritize USDS's resources, and ensure that CIOs play an integral role in agency digital service teams, the Director of the Office of Management and Budget should direct the Federal Chief Information Officer to update USDS policy to clearly define the responsibilities and authorities governing the relationships between CIOs and the digital service teams and require existing agency digital service teams to address this policy. In doing so, the Federal Chief Information Officer should ensure that this policy is aligned with relevant federal law and OMB guidance on CIO responsibilities and authorities.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office of Management and Budget (OMB) generally agreed with, and has begun to take steps to implement, this recommendation. In particular, OMB updated its digital service team policy to require that teams appropriately inform their chief information officers (CIO) regarding U.S. Digital Service (USDS) projects. However, the policy does not describe the responsibilities or authorities governing the relationships between CIOs and digital service teams. We will continue to evaluate OMB's progress in implementing this recommendation.