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    Results:

    Subject Term: "Social media"

    6 publications with a total of 14 open recommendations
    Director: Andrew Von Ah
    Phone: (213) 830-1011

    4 open recommendations
    Recommendation: To help ensure that each service can provide information to decision makers as they assess the value of the military bands relative to resource demands for other priorities, the Secretaries of the Army, Navy, and Air Force, and the Commandant of the Marine Corps should direct the Chief of Army Music, Commanding Officer of the U.S. Navy Band, Chief of the Air Force Bands Division, and Director of Marine Corps Communications, respectively, each to develop and implement measurable objectives and performance measures for their respective services' bands. At a minimum, these measures should include the important attributes for successful performance measures of demonstrating linkage to the program's mission, establishing a baseline, and having measurable targets to demonstrate program performance.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that each service can provide information to decision makers as they assess the value of the military bands relative to resource demands for other priorities, the Secretaries of the Army, Navy, and Air Force, and the Commandant of the Marine Corps should direct the Chief of Army Music, Commanding Officer of the U.S. Navy Band, Chief of the Air Force Bands Division, and Director of Marine Corps Communications, respectively, each to develop and implement measurable objectives and performance measures for their respective services' bands. At a minimum, these measures should include the important attributes for successful performance measures of demonstrating linkage to the program's mission, establishing a baseline, and having measurable targets to demonstrate program performance.

    Agency: Department of Defense: United States Marine Corps
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that each service can provide information to decision makers as they assess the value of the military bands relative to resource demands for other priorities, the Secretaries of the Army, Navy, and Air Force, and the Commandant of the Marine Corps should direct the Chief of Army Music, Commanding Officer of the U.S. Navy Band, Chief of the Air Force Bands Division, and Director of Marine Corps Communications, respectively, each to develop and implement measurable objectives and performance measures for their respective services' bands. At a minimum, these measures should include the important attributes for successful performance measures of demonstrating linkage to the program's mission, establishing a baseline, and having measurable targets to demonstrate program performance.

    Agency: Department of Defense: Department of the Navy
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that each service can provide information to decision makers as they assess the value of the military bands relative to resource demands for other priorities, the Secretaries of the Army, Navy, and Air Force, and the Commandant of the Marine Corps should direct the Chief of Army Music, Commanding Officer of the U.S. Navy Band, Chief of the Air Force Bands Division, and Director of Marine Corps Communications, respectively, each to develop and implement measurable objectives and performance measures for their respective services' bands. At a minimum, these measures should include the important attributes for successful performance measures of demonstrating linkage to the program's mission, establishing a baseline, and having measurable targets to demonstrate program performance.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Merritt, Zina Dache
    Phone: (202) 512-5257

    1 open recommendations
    Recommendation: To help ensure that DLA has a plan that can effectively guide corrective actions relating to identified deficiencies in its defective spare parts restitution and removal process, the Secretary of Defense should direct the Director of DLA to strengthen its plan to fully address all four of the mandated elements. These include: (1) coordination to pursue restitution, (2) inventory search, (3) return of defective parts, and (4) restitution in appropriate form.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Cary Russell
    Phone: (202) 512-5431

    2 open recommendations
    Recommendation: To improve DOD's management of its prepositioned stocks and reduce potential duplication among the services' programs, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the Chairman of the Joint Chiefs of Staff, to revise DOD's strategic policy or include in other department-wide guidance a description of the department's vision and the desired end state for its prepositioned stock programs.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve DOD's management of its prepositioned stocks and reduce potential duplication among the services' programs, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics, in coordination with the Chairman of the Joint Chiefs of Staff, to revise DOD's strategic policy or include in other department-wide guidance specific interim goals for achieving that vision and desired end state.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Merritt, Zina Dache
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: To implement DOD guidance requiring the military departments to prepare readiness and Operation and Maintenance (O&M) budget impact assessments during drawdown planning, the Secretary of Defense should direct the Secretaries of the military departments to develop guidance that assigns responsibility for the preparation of impact assessments and includes direction on how such assessments should be conducted as part of drawdown planning.

    Agency: Department of Defense
    Status: Open

    Comments: In commenting on the draft report, DOD concurred with the recommendation.
    Recommendation: To implement DOD guidance requiring the military departments to prepare readiness and O&M budget impact assessments during drawdown planning, the Secretary of Defense should direct the Director, DSCA, to develop an internal control mechanism to determine whether the military departments have completed the required impact assessments before moving forward with drawdown planning and execution.

    Agency: Department of Defense
    Status: Open

    Comments: In commenting on the draft report, DOD concurred with the recommendation.
    Director: J. Christopher Mihm
    Phone: (202) 512-6806

    3 open recommendations
    Recommendation: The Director of the Office of Management and Budget, in consultation with the Performance Improvement Council and General Services Administration, should ensure the information presented on Performance.gov consistently complies with GPRAMA public reporting requirements for the website's content.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: In July 2017, OMB staff stated that they will be partnering with a vendor to redesign Performance.gov, and plan to launch the new site in February 2018 with the fiscal year 2019 budget. Staff confirmed they will ensure that the redesigned Performance.gov site will include content that meets public reporting requirements. They stated they anticipate releasing updated agency reporting guidance in the fall of 2017 to help ensure agencies are prepared to report required data.
    Recommendation: The Director of the Office of Management and Budget, in consultation with the Performance Improvement Council and General Services Administration, should analyze and, where appropriate, implement usability test results to improve Performance.gov.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: In July 2017, OMB staff stated that they will be partnering with a vendor to redesign Performance.gov, and plan to launch the new site in February 2018 with the fiscal year 2019 budget. Staff confirmed they will ensure that the redesigned Performance.gov site will include content that meets public reporting requirements. They stated they anticipate releasing updated agency reporting guidance in the fall of 2017 to help ensure agencies are prepared to report required data. In addition, OMB and PIC staff noted that the new vendor for Performance.gov (who had not been selected at that time) will help develop a strategic plan for the site that incorporates results from usability studies, and a stakeholder outreach plan that encompasses diverse groups including Congress, federal agency managers and staff, and other interested groups.
    Recommendation: The Director of the Office of Management and Budget, in consultation with the Performance Improvement Council and General Services Administration, should develop a strategic plan for the future of Performance.gov. Among other things, this plan should include: (A) the goals, objectives, and resources needed to consistently meet Digitalgov.gov and GPRAMA requirements; (B) a customer outreach plan that considers how (1) OMB informs users of changes in Performance.gov, (2) OMB uses social media as a method of communication, and (3) users access Performance.gov so that OMB could, as appropriate, deploy mobile applications to communicate effectively; and (C) a strategy to manage and archive the content and data on Performance.gov in accordance with National Archives and Records Administration guidance.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: In July 2017, OMB staff stated that they will be partnering with a vendor to redesign Performance.gov, and plan to launch the new site in February 2018 with the fiscal year 2019 budget. Staff confirmed they will ensure that the redesigned Performance.gov site will include content that meets public reporting requirements. They stated they anticipate releasing updated agency reporting guidance in the fall of 2017 to help ensure agencies are prepared to report required data. In addition, OMB and PIC staff noted that the new vendor for Performance.gov (who had not been selected at that time) will help develop a strategic plan for the site that incorporates results from usability studies, and a stakeholder outreach plan that encompasses diverse groups including Congress, federal agency managers and staff, and other interested groups.
    Director: Kay E. Brown
    Phone: (202) 512-7215

    2 open recommendations
    Recommendation: The Secretary of Agriculture should direct the Administrator of FNS to establish additional guidance to help states analyze SNAP transaction data to better identify SNAP recipient households receiving replacement cards that are potentially engaging in trafficking, and assess whether the use of replacement card benefit periods may better focus this analysis on high-risk households potentially engaged in trafficking.

    Agency: Department of Agriculture
    Status: Open

    Comments: FNS officials reported that, in September 2013, they awarded a contract to provide expert business consultation and technical assistance in the area of recipient fraud prevention and detection to 7 states. The purpose of the contract was to improve how effectively recipients suspected of trafficking SNAP benefits were identified and investigated, including the use of predictive analytics involving transaction and replacement card data to uncover potential recipient trafficking. As of August 2017, FNS officials reported that they have completed studies in 10 states, helping the states build predictive analytics models that incorporate use of replacement card data to better identify SNAP recipient trafficking. FNS officials report that the models have demonstrated a significant improvement in state effectiveness. FNS officials also report that, in the fourth quarter of fiscal year 2016, the agency conducted a training program for state technical staff to teach them how to build predictive models that incorporate the use of replacement card data. In addition, FNS officials report that the agency is currently developing a SNAP Fraud Framework to provide guidance to states on improving fraud prevention and detection, including the use of excessive card replacements and other data sources, as potential indicators of fraud. FNS tentatively anticipates releasing the framework by the end of calendar year 2017. GAO will monitor these efforts and await information, including related technical assistance materials and documentation, on how these activities are used to guide states' efforts to use transaction and replacement card data to better focus on high-risk households for potential investigation.
    Recommendation: The Secretary of Agriculture should direct the Administrator of FNS to reassess the effectiveness of the current guidance and tools recommended to states for monitoring e-commerce and social media websites, and use this information to enhance the effectiveness of the current guidance and tools.

    Agency: Department of Agriculture
    Status: Open

    Comments: FNS officials reported that, in 2016, the agency conducted additional analysis to evaluate states' current use of social media in their detection of SNAP trafficking and develop a proof of concept for the use of market-leading tools to assist states in more efficient monitoring. Based on the information gained through this analysis, FNS officials reported in August 2017 that a draft of the social media guidance is currently in FNS clearance and is expected to be released by the end of the calendar year. GAO will await the issuance of this guidance.