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    Subject Term: "Root cause analysis"

    3 publications with a total of 5 open recommendations
    Director: David C. Trimble
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To identify lessons learned from and provide assurance of preventing recurrence of cost increases for the MOX facility and WSB, and to develop reliable cost estimates for the Plutonium Disposition program, the Secretary of Energy should direct the DOE and NNSA Offices of Acquisition and Project Management and the NNSA office responsible for managing the Plutonium Disposition program, as appropriate, to revise and update the program's life-cycle cost estimate following the 12 key steps described in the GAO Cost Estimating and Assessment Guide for developing high-quality cost estimates, such as conducting an independent cost estimate to provide an objective and unbiased assessment of whether the estimate can be achieved.

    Agency: Department of Energy
    Status: Open

    Comments: DOE is currently evaluating dilute and dispose as a potential alternative approach to the MOX approach. As a result, DOE does not plan to update the Plutonium Disposition Program life-cycle estimate until a decision is made on which approach to pursue. We will continue to monitor this situation and update the status of this recommendation once DOE has made a decision on the approach taken by this program.
    Recommendation: To identify lessons learned from and provide assurance of preventing recurrence of cost increases for the MOX facility and WSB, and to develop reliable cost estimates for the Plutonium Disposition program, the Secretary of Energy should direct the DOE and NNSA Offices of Acquisition and Project Management and the NNSA office responsible for managing the Plutonium Disposition program, as appropriate, to ensure that the MOX contractor revises its proposal for increasing the cost of the MOX facility to meet all best practices for a high-quality, reliable cost estimate--for example, by cross-checking major cost elements to determine whether alternative estimating methods produce similar results.

    Agency: Department of Energy
    Status: Open

    Comments: DOE is currently evaluating dilute and dispose as a potential alternative approach to the MOX approach. As a result, DOE does not plan to update the proposal for increasing the cost of the MOX facility until a decision is made on which approach to pursue. We will continue to monitor this situation and update the status of this recommendation once DOE has made a decision on the approach taken by this program.
    Recommendation: To ensure that future DOE projects benefit from lessons learned that reflect the underlying causes of cost increases or schedule delays experienced by other projects, and that Congress and DOE have life-cycle cost estimates for DOE programs that include individual construction projects, the Secretary of Energy should revise DOE's project management order or otherwise implement a departmentwide requirement by requiring life-cycle cost estimates covering the full cost of programs that include both construction projects and other efforts and activities not related to construction.

    Agency: Department of Energy
    Status: Open

    Comments: DOE revised its project management order in May 2016 but did not make any changes in regards to this recommendation. We will continue to monitor DOE activities, if any, related to this recommendation.
    Director: Maurer, Diana C
    Phone: (202) 512-9627

    1 open recommendations
    Recommendation: To strengthen DHS's evaluation and planning process for addressing employee morale, the Secretary of Homeland Security should direct the Office of the Chief Human Capital Officer (OCHCO) and component human capital officials to examine their root cause analysis efforts and, where absent, add the following: comparisons of demographic groups, benchmarking against similar organizations, and linkage of root cause findings to action plans.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In fiscal year 2012, we reviewed and reported on actions DHS took to address the morale of its employees. We reported, among other things, that DHS's Office of the Chief Human Capital Officer and DHS components had not consistently used three survey analysis techniques when analyzing employee survey results--comparisons of demographic groups, benchmarking against similar organizations, and linking root cause findings to action plans. DHS OCHCO officials, and supporting documentation, indicate some actions taken to incorporate these techniques. Specifically, as of June 2017, officials provided copies of the DHS FY 2017 Component Employee Engagement Action Plans. We reviewed the action plans and spoke with DHS OCHCO officials to determine the extent to which DHS's action plans addressed our recommendation. Several action plans we reviewed included evidence of utilizing the three survey analysis techniques we recommended, while other action plans lack some or all of the techniques. For example, components whose action plans fully address the recommendation includes: Customs and Border Protection (CBP), Federal Emergency Management Agency (FEMA), Immigration and Customs Enforcement (ICE), and the Transportation Security Administration (TSA). Components whose action plans partially address the recommendation are: U.S. Citizenship and Immigration Services (USCIS), U.S. Coast Guard (USCG), and U.S. Secret Service (USSS). National Protection and Programs Directorate's (NPPD) action plan did not address any of the three survey analysis techniques. According to DHS OCHCO officials, while OCHCO developed a checklist to consult when creating action plans to address employee survey results, senior management decided not to require that components use the checklist in developing their action plans as it may limit their freedom to develop their goals and planning. To fully address this recommendation, DHS OCHCO officials need to continue to provide documentary evidence of demographic analysis, benchmarking, and root cause linkage efforts completed for components that have not fully addressed the recommendation in their action plans. DHS OCHCO officials agreed with our analysis and reiterated their intent to fully implement this recommendation. We will update the status of this recommendation after additional information is received from DHS. Status as of June 2017.
    Director: Shames, Lisa R
    Phone:

    1 open recommendations
    Recommendation: To enhance the effectiveness of the food safety system for catfish and avoid duplication of effort and cost, Congress should consider repealing provisions of the Farm Bill that assigned USDA responsibility for examining and inspecting catfish and for creating a catfish inspection program.

    Agency: Congress
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.