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    Results:

    Subject Term: "Racial discrimination"

    4 publications with a total of 8 open recommendations including 1 priority recommendation
    Director: Daniel Garcia-Diaz
    Phone: (202) 512-8678

    1 open recommendations
    Recommendation: In order to ensure sustained leadership commitment to and accountability for CFPB's efforts to promote a diverse, inclusive, and fair workplace, in coordination with representatives of CFPB's employee union, the Director should develop tools to collect more comprehensive employee feedback on the grievance complaint processes to understand and remedy factors that may reduce employee confidence in these processes.

    Agency: Consumer Financial Protection Bureau
    Status: Open

    Comments: As of May 2017, CFPB had reached agreement with its employee union on a process to collect more comprehensive employee feedback on its grievance complaint processes, but CFPB had not yet implemented this new process. This new process will include a short survey that will be provided to employees who participate in the grievance process. A CFPB official said that CFPB will begin using this survey to collect feedback once it has determined the best point in the grievance process to distribute it.
    Director: Jacqueline M. Nowicki
    Phone: (617) 788-0580

    2 open recommendations
    including 1 priority recommendation
    Recommendation: The Secretary of Education should direct Education's Office for Civil Rights to more routinely analyze its Civil Rights Data Collection by school groupings and types of schools across key elements to further explore and understand issues and patterns of disparities. For example, Education could use this more detailed information to help identify issues and patterns among school types and groups in conjunction with its analyses of student groups.

    Agency: Department of Education
    Status: Open
    Priority recommendation

    Comments: The Department of Education stated that it already analyzes its civil rights data in some of the ways we recommended, and in light of our recommendation, will consider whether additional analysis could augment their core civil rights enforcement mission. Education noted that it often uses the type of analyses GAO recommended, when appropriate, to inform its internal civil rights investigations, and makes the data available to researchers and other stakeholders outside the agency. While these efforts are encouraging, our recommendation emphasizes that the agency itself more routinely use the civil rights data across key data elements to help it identify disparities and patterns among groups and types of schools. Such an analysis could enhance the agency's current efforts and ultimately improve the agency's ability to target oversight and technical assistance to the schools that need it most. Education reported that this recommendation would be implemented by September 15, 2017. At that time, we will await documentation of its analyses by the school groupings as specified in our recommendation.
    Recommendation: The Attorney General of the United States should direct the Department of Justice's Civil Rights Division to systematically track key summary information across its portfolio of open desegregation cases and use this data to inform its monitoring of these cases. Such information could include, for example, dates significant actions were taken or reports received.

    Agency: Department of Justice
    Status: Open

    Comments: The Department of Justice concurred with this recommendation and believes its procedures for tracking case-related data are adequate. Justice reported in 2016 that it is currently developing an electronic document management system that may allow more case-related information to be stored in electronic format. The agency has already taken substantial steps to increase its case monitoring activities in desegregation cases, and intends to continue those efforts. However, Justice did not provide any details on what these steps are or if these steps are in line with our recommendation. GAO is encouraged that the agency sees a need to increase case monitoring. We will consider closing this recommendation when the agency provides specific information on its systematic tracking of information on open cases and using this information to enhance enforcement. GAO did not receive an update on this recommendation from DOJ in 2017.
    Director: Andrew Sherrill
    Phone: (202) 512-7215

    2 open recommendations
    Recommendation: To promote effective operation of the U.S. Commission on Civil Rights, Congress may wish to consider amending the commission's authorizing statute to clearly specify the roles and responsibilities of the commission chairperson, commissioners, and staff director, such as who has the authority to develop and implement commission operating policies and procedures, to manage commission staff, and to represent commission decisions and views, including those views expressed on commission letterhead.

    Agency: Congress
    Status: Open

    Comments: A Senate Committee on Appropriations report released on June 16, 2015, which accompanied a bill that provided for the Commission's FY 2016 appropriations, included a provision that directed the Commission to address one of the two issues highlighted in our recommendation. Specifically, the report calls for the Commission to limit the use of letterhead to items that reflect the views of the entire Commission. As of October 2017, no action has been taken with regard to clarifying the roles of the commission chairperson, commissioners, and staff director.
    Recommendation: To more fully inform congressional consideration of the commission's fiscal year 2016 budget submission, the commission should develop and submit to the appropriate congressional committees a comprehensive workforce plan that assesses skills needed and the appropriate distribution of commission staff to fulfill the agency's mission and statutory responsibilities. This plan should incorporate relevant information from the report that Congress recently directed the commission to provide.

    Agency: Commission on Civil Rights
    Status: Open

    Comments: The Commission on Civil Rights stated that the Commissioners will work closely with the incoming Staff Director, once the President makes an appointment, to develop a comprehensive workforce plan. The agency stressed the importance of involving the new Staff Director in this process. We recognize the importance of involving the Staff Director - the agency's chief administrative official - in an analysis of the Commission's workforce and look forward to the results of this analysis. To date, the Commission has not prepared a comprehensive workforce plan.
    Director: Shames, Lisa R
    Phone: (202)512-9692

    3 open recommendations
    Recommendation: To help address problems related to FSA foreclosures, the Secretary of Agriculture should develop and promulgate a policy statement that lays out the factors USDA considers in issuing stays of foreclosure in class action lawsuits.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested documentation from the Office of the Assistant Secretary for Civil Rights that would demonstrate this recommendation has been implemented.
    Recommendation: To help address problems related to FSA foreclosures, the Secretary of Agriculture should maintain historic information, by race, on foreclosures completed by FSA.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested documentation from the Office of the Assistant Secretary for Civil Rights that would demonstrate this recommendation has been implemented.
    Recommendation: To help address problems related to FSA foreclosures, the Secretary of Agriculture should direct FSA and OCR to improve communications to ensure that foreclosure actions are not taken against borrowers with pending complaints.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, we have requested documentation from the Office of the Assistant Secretary for Civil Rights that would demonstrate this recommendation has been implemented.