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    Results:

    Subject Term: "Program costs"

    6 publications with a total of 18 open recommendations
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    1 open recommendations
    Recommendation: To improve the management of the Armed Forces Sports Program and better determine whether the program is achieving its desired results, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to develop and implement performance measures for the Armed Forces Sports Program that measure the desired outcomes for the program and, at a minimum, demonstrate linkage to the program's goals or mission, have a measurable target, and include a baseline that can be used to demonstrate program performance.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD acknowledged the issuance of our final report and concurred with this recommendation. We will provide an update when we confirm the actions DOD takes to develop and implement performance measures for the Armed Forces Sports Program.
    Director: David Powner
    Phone: (202) 512-9286

    8 open recommendations
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to ensure that all IT investments are assessed for suitability for migration to a cloud computing service.

    Agency: Department of Agriculture
    Status: Open

    Comments: We are in the process of reviewing agency documentation and waiting for additional supporting documentation.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to ensure that all IT investments are assessed for suitability for migration to a cloud computing service.

    Agency: Department of the Treasury
    Status: Open

    Comments: We contacted the agency and are awaiting its response on the status of efforts to implement this recommendation.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to ensure that all IT investments are assessed for suitability for migration to a cloud computing service.

    Agency: Department of State
    Status: Open

    Comments: The Department of State established a requirement for completing a cloud computing service alternatives analysis for all new projects, and that existing IT projects be evaluated for the viability to migrate to a cloud computing environment. Further, the department established key factors for consideration when selecting applications for migration to a cloud environment. However, State has not yet evaluated a majority of its IT investments for cloud alternatives. The department said it plans to complete evaluations for some of these investments by the end of FY2017, but has not yet established plans to evaluate over a third of its investments.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to ensure that all IT investments are assessed for suitability for migration to a cloud computing service.

    Agency: Small Business Administration
    Status: Open

    Comments: We are waiting for a response from SBA on the status of efforts to implement this recommendation.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to establish evaluation dates for those investments identified in this report that have not been assessed for migration to the cloud.

    Agency: Department of Agriculture
    Status: Open

    Comments: We are in the process of waiting for additional department documentation.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to establish evaluation dates for those investments identified in this report that have not been assessed for migration to the cloud.

    Agency: Department of the Treasury
    Status: Open

    Comments: We are waiting for a response from the department on the status of efforts to implement this recommendation.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to establish evaluation dates for those investments identified in this report that have not been assessed for migration to the cloud.

    Agency: Department of State
    Status: Open

    Comments: The Department of State established a requirement for completing a cloud computing service alternatives analysis for all new projects, and that existing IT projects be evaluated for viability to migrate to a cloud computing environment. Further, the department established key factors for consideration when selecting applications for migration to a cloud environment. However, the department has not yet established evaluation dates for the vast majority of the investments that have not been assessed for migration to the cloud. Specifically, the department plans to complete evaluations for some of these investments by the end of fiscal year 2017, but does not plan to do so for most of them.
    Recommendation: To help ensure continued progress in the implementation of cloud computing services, the Secretaries of Agriculture, Health and Human Services, Homeland Security, State, and the Treasury; and the Administrators of the General Services Administration and Small Business Administration should direct their respective Chief Information Officers to establish evaluation dates for those investments identified in this report that have not been assessed for migration to the cloud.

    Agency: Small Business Administration
    Status: Open

    Comments: We are waiting for a response from the department on the status of efforts to implement this recommendation.
    Director: Powner, David A
    Phone: (202)512-9286

    3 open recommendations
    Recommendation: To improve the reliability of reported cost and schedule variance information for the seven major investments we reviewed, the Acting Commissioner of IRS should direct the Chief Technology Officer to improve the reliability of cost estimates by addressing the weaknesses we identified in this report so that each investment at least substantially meets each of the characteristics of a reliable cost estimate.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: We followed up on the status of IRS's actions to address this recommendation for the Customer Account Data Engine (CADE) 2, the Return Review Program (RRP), and IRS.gov, the three investments with significant planned expenditures for development in fiscal year 2017, according to data reported on the Federal IT dashboard (the remaining four investments in our 2013 review are primarily in operations and maintenance based on the same IT dashboard data). We selected CADE 2, RRP, and IRS.gov because they would benefit most from improvements to cost estimates given their life cycle stage. In the Summer of 2017, IRS provided documentation to demonstrate actions taken to address the weaknesses we had identified with the CADE 2, and RRP cost estimates. We are currently analyzing this information. For IRS.gov, IRS told us the investment had been in operations and maintenance for several years and was therefore not producing the cost documentation that is typically associated with development efforts. We requested documentation supporting this claim and as of September 2017 were waiting to receive it.
    Recommendation: To improve the reliability of reported cost and schedule variance information for the seven major investments we reviewed, the Acting Commissioner of IRS should direct the Chief Technology Officer to improve the extent to which schedules are well-constructed and controlled by addressing the weaknesses we identified in this report so that each investment at least substantially meets each of these characteristics.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: We followed up on the status of IRS's actions to address this recommendation for the Customer Account Data Engine (CADE) 2, the Return Review Program (RRP), and IRS.gov, the three investments with significant expenditures planned for development in fiscal year 2017, according to data reported on the Federal IT dashboard (the remaining four investments in our 2013 review are primarily in operations and maintenance based on the same IT dashboard data). We selected CADE 2, RRP, and IRS.gov because they would benefit most from improvements to schedule estimates given their life cycle stage. In the Summer of 2017, IRS provided documentation to demonstrate actions taken to address the weaknesses we had identified with the CADE 2, and RRP schedule estimates. We are currently analyzing this documentation. For IRS.gov, IRS told us the investment had been in operations and maintenance for several years and was therefore not producing the schedule estimates that are typically associated with development efforts. We requested documentation supporting this claim and as of September 2017 were waiting to receive it.
    Recommendation: To improve the reliability of reported cost and schedule variance information for the seven major investments we reviewed, the Acting Commissioner of IRS should direct the Chief Technology Officer to develop and implement guidance that specifies best practices--such as including evaluating critical path (for projected schedule), using earned value management data, evaluating the performance of completed work and comparing it to the remaining budget, assessing commitment values for material needed to complete remaining work, and estimating future conditions--to consider when determining projected cost and schedule amounts.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In June 2016, we reported on IRS's development and implementation of its Investment Performance Tool for tracking cost, schedule and scope metrics for its IT investments. At the time, IRS was using the tool for two investments. As of September 2017, we were reviewing the agency?s use of the tool as part of an ongoing review. We plan to further examine the use of the tool and the supporting guidance to determine the extent to which they address this recommendation.
    Director: Sherrill, Andrew
    Phone: (202)512-7252

    1 open recommendations
    Recommendation: To help ensure that the number of new H-1B workers who are subject to the cap--both entering the United States and changing to H-1B status within the United States--does not exceed the cap each year, U.S. Citizenship and Immigration Services should take steps to improve its tracking of the number of approved H-1B applications and the number of issued visas under the cap by fully leveraging the transformation effort currently under way, which involves the adoption of an electronic petition processing system that will be linked to the Department of State's tracking system. Such steps should ensure that linkages to the Department of State's tracking system will provide Homeland Security with timely access to data on visa issuances, and that mechanisms for tracking petitions and visas against the cap are incorporated into U.S. Citizenship and Immigration Services' business rules to be developed for the new electronic petition system.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In 2016, USCIS officials reported that, according to their current timeframes, the business rules associated with the nonimmigrant visa petition process (including Form I-129) in the USCIS Electronic Immigration System (ELIS) were slated to be developed in late 2017, with implementation projected for the beginning of 2018. They stated that during the requirements-gathering phase, the Service Center Operations officials and the Office of Transformation Program officials planned to discuss potential options for improving the tracking of the number of approved H-1B applications and the number of issued visas under the cap, including assessing the feasibility of linking DHS and State Department data. GAO will follow-up with USCIS on the status of this recommendation when business rules for the nonimmigrant line of the ELIS are developed and released.
    Director: Trimble, David
    Phone: (202) 512-3000

    3 open recommendations
    Recommendation: To improve the management of the stockpile life extension program, the Administrator of NNSA should direct the Deputy Administrator for Defense Programs to develop a realistic schedule for the W76 warhead and future life extension programs that allows NNSA to (1) address technical challenges while meeting all military requirements and (2) build in time for unexpected technical challenges that may delay the program.

    Agency: Department of Energy: National Nuclear Security Administration
    Status: Open

    Comments: In past and ongoing work, GAO has identified areas where NNSA's modernization plans may not align with planned funding requests over the Future Years Nuclear Security Plan (FYNSP) and post-FYNSP periods. Based on the FY 2014 Stockpile Stewardship and Management Plan (SSMP), (GAO-14-45) NNSA plans to work on five LEPs or major alterations through 2038. The FY 2014 SSMP states that the LEP workload represents a resource and production throughput challenge that requires improvements in LEP planning and execution. GAO's analysis indicates there is limited contingency time built into the LEP schedules, all of which are technically ambitious. Any delays in schedules could lead to an increase in program costs or a reduction in the number built for any of the LEPs, both of which have occurred in prior and ongoing LEPs. While NNSA has acknowledged issues and identified some steps to improve the LEP process, this recommendation will remain open and unimplemented until NNSA demonstrates successful LEP and refurbishment execution. We recently reconfirmed this finding in GAO-17-341 where we found the following: In some cases, NNSA's fiscal year 2017 nuclear security budget materials do not align with the agency's modernization plans, both within the 5-year Future-Years Nuclear Security Program (FYNSP)for fiscal years 2017 through 2021 and beyond, raising concerns about the affordability of NNSA's planned portfolio of modernization programs.
    Recommendation: To improve the management of the stockpile life extension program, the Administrator of NNSA should direct the Deputy Administrator for Defense Programs to ensure that the program managers responsible for overseeing the construction of new facilities directly related to future life extension programs coordinate with the program managers of such future programs to avoid the types of delays and problems faced with the construction and operation of the Fogbank manufacturing facility for the W76 program.

    Agency: Department of Energy: National Nuclear Security Administration
    Status: Open

    Comments: A number of Stockpile Stewardship and Management Plans (SSMP) states that the life extension program (LEP) workload represents a resource and production throughput challenge that requires improvements in LEP planning and execution. The officials elaborated that the main area that will be strained is pit production. The alternate plutonium strategy needs to be resourced fully to support the W78/88-1 LEP. Additionally, the officials said that the UPF transition needs to go as planned or there will be challenges in completing all of the planned LEPs. As such, this recommendation will remain open.
    Recommendation: To improve the management of the stockpile life extension program, the Administrator of NNSA should direct the Deputy Administrator for Defense Programs to ensure that program managers for the construction of new facilities for future life extensions base their schedule for the construction and start-up of a facility on the life extension program managers' needs identified in their risk mitigation strategies.

    Agency: Department of Energy: National Nuclear Security Administration
    Status: Open

    Comments: NNSA has generally improved its management of construction projects, to include requirements setting, Analysis of Alternatives, independent cost estimates, etc. However, it is too soon to tell if these positive developments will help-or hinder-LEPs that are underway or are being conducted. Key uranium activities, to include construction and operating funds will not be complete until 2025; key plutonium activities are underway as well, but will not be complete until the late 2020s. As a result, this recommendation will need to remain open.
    Director: Williams, Orice M
    Phone: (202)512-5837

    2 open recommendations
    Recommendation: The Secretary of the Department of Homeland Security should direct FEMA to take steps to ensure that its rate-setting methods and the data it uses to set rates result in full-risk premiums rates that accurately reflect the risk of losses from flooding. These steps should include, for example, verifying the accuracy of flood probabilities, damage estimates, and flood maps; ensuring that the effects of long-term planned and ongoing development, as well as climate change, are reflected in the flood probabilities used; and reevaluating the practice of aggregating risks across zones.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of January 2017, FEMA is taking steps to verify the accuracy of flood probabilities by collecting and analyzing data from flood insurance studies. FEMA is also continuing to monitor the completion of these studies to determine when a statistically valid amount of data is available so that it can better assess flood risk. To verify the accuracy of damage estimates, FEMA is collecting data required to revise its estimates of flood damage and is undertaking studies to determine factors beyond flood water depth that contribute to flood damage. FEMA will incorporate that information into its rate-setting methodology as the necessary data becomes available. To verify the accuracy of flood maps, FEMA continues to reassess flood risk, evaluate coastal flood maps, and update its overall map inventory. To ensure that flood probabilities reflect long-term and ongoing planned development and climate change, FEMA is working with the Technical Mapping Advisory Committee to ensure the best available information on flood probabilities is used for rate-setting. In addition, as FEMA collects information on flood probabilities, it will conduct analyses to evaluate the practice of classifying risk across zones.
    Recommendation: The Secretary of the Department of Homeland Security should direct FEMA to ensure that information is collected on the location, number, and losses associated with existing and newly created grandfathered properties in NFIP and to analyze the financial impact of these properties on the flood insurance program.

    Agency: Department of Homeland Security
    Status: Open

    Comments: To assess the impact of grandfathered properties on the NFIP, as of January 2017, FEMA has begun to develop a process to obtain current zone designations for all existing policyholders. In addition, FEMA is requiring zone determination data to be updated as flood maps change. According to FEMA, this will allow officials to determine which policyholders are grandfathered but will not allow the determination of a property-specific rate in all circumstances.