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    Subject Term: "Prison costs"

    1 publication with a total of 1 open recommendation including 1 priority recommendation
    Director: Mctigue Jr, James R
    Phone: (202) 512-7968

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To continue to improve information on program cost and results that could aid in resource decision making, the Commissioner of Internal Revenue should develop a quantitative measure of scope, at a minimum for its major IT investments, to have complete information on the performance of these investments.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open
    Priority recommendation

    Comments: As of March 2017, IRS had taken actions to develop a quantitative measure of scope for its major information technology (IT) investments, as GAO recommended in June 2012. Specifically, starting in December 2015, IRS included planned "scope elements" for the Return Review Program investment and identified the elements it had delivered to date in its quarterly report on IT to Congress. IRS further enhanced this report in December 2016, by including the percentage of planned scope delivered for selected investments. IRS actions represent positive steps and GAO will continue to work with the agency to determine the reliability of the reported performance information and monitor efforts to expand the use of a quantitative measure of scope. These efforts will assist with providing IRS and other decision makers complete information on the performance of major IT investments.