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    Subject Term: "Office buildings"

    4 publications with a total of 10 open recommendations
    Director: Barbara Bovbjerg
    Phone: (202) 512-7215

    5 open recommendations
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to develop a long-term facility plan that explicitly links to SSA's strategic goals for service delivery, and includes a strategy for consolidating or downsizing field offices in light of increasing use of and geographic variation in remote service delivery.

    Agency: Social Security Administration
    Status: Open

    Comments: SSA agreed with this recommendations and noted steps it plans to take to enable further reduction in its footprint, such as co-locating field and hearing offices and reducing warehouse space. SSA will also work within the existing Memorandum of Understanding to conduct a proof of concept on space sharing by employees who telework.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to reassess and, if needed, revise its field office space standards to ensure they provide sufficient flexibility to accommodate both unexpected growth in the demand for services and new service delivery technologies.

    Agency: Social Security Administration
    Status: Open

    Comments: SSA agreed with this recommendations and noted steps it plans to take to enable further reduction in its footprint.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to ensure the Real Estate and Lease Tracking application has the capacity to accurately track the composition of SSA's office inventory over time.

    Agency: Social Security Administration
    Status: Open

    Comments: SSA agreed with this recommendations and noted steps it plans to take to enable further reduction in its footprint.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to develop a cost-effective approach to identifying the most common issues with online benefit claims that require staff follow-up with applicants, and use this information to inform improvements to the online claims process.

    Agency: Social Security Administration
    Status: Open

    Comments: SSA agreed with this recommendations and noted steps it plans to take to enable further reduction in its footprint.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency for its alternative customer services approaches, including desktop icons and video services in third-party sites, to develop performance goals and collect performance data related to these goals.

    Agency: Social Security Administration
    Status: Open

    Comments: SSA agreed with this recommendations and noted steps it plans to take to enable further reduction in its footprint, such as expanding video hearing capacity.
    Director: David Wise
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: The Administrator of the General Services Administration should determine whether the beneficial owner of high-security space that GSA leases is a foreign entity and, if so, share that information with the tenant agencies so they can adequately assess and mitigate any security risks.

    Agency: General Services Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Dave Wise
    Phone: (202) 512-5731

    2 open recommendations
    Recommendation: To help ensure that the CFTC makes cost-effective leasing decisions, and considers options for reducing future lease costs, prior to entering into any new or expanded lease agreements, the Chairman of the CFTC should ensure that as CFTC revises its leasing policies and procedures, it includes comprehensive details on lease procurement that are consistent with leading government guidance and standards to assure cost-effective decisions.

    Agency: Commodity Futures Trading Commission
    Status: Open

    Comments: On July 5, 2017, CFTC told us that in August, 2016, it had entered into a Memorandum of Understanding (MOU) with the General Services Administration (GSA), whereby GSA will procure and administer all new leases for CFTC consistent with GSA policies and procedures. The MOU provides a framework by which GSA will apply its expertise in the leasing field to satisfy CFTC's real property space requirements, while ensuring compliance with appropriations laws and regulations applicable to real property transactions. GSA will procure new CFTC leases consistent with CFTC's demonstrated needs and requirements, GSA's practices and procedures as well as relevant statutes, Executive Orders, and supplemental agency policies and guidance. As part of its service offering, GSA will work with CFTC to maximize and increase efficiency in its planning for future space requirements and to consider alternatives to acquiring additional office space, such as consolidation, co-location, teleworking, and hoteling. CFTC has retained all responsibilities for its existing leases, but will leverage GSA's experience for administering them. Through the MOU, GSA will consult with and advise CFTC in administering its existing leases, which may also include implementing one or more of the initiatives described above for maximizing the efficiency of CFTC's current leasing inventory.
    Recommendation: To help ensure that the CFTC makes cost-effective leasing decisions, and considers options for reducing future lease costs, prior to entering into any new or expanded lease agreements, the Chairman of the CFTC should establish a timeline for evaluating and documenting options to potentially improve space utilization and reduce leasing costs including, but not restricted to, (1) moving offices to less costly locations, (2) implementing enhanced telework, and (3) consolidating the Kansas City and Chicago regional offices.

    Agency: Commodity Futures Trading Commission
    Status: Open

    Comments: On July 5, 2017, CFTC said that it does not have any plans, at this time, to relocate or consolidate its offices. However, CFTC said that as it enters the planning phase for acquiring new space, as its existing leases expire, beginning in April 2018, it will perform a comprehensive review of its space needs and utilization.
    Director: Frank Rusco
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: The Architect of the Capitol, prior to undertaking future major capital projects related to its energy needs, should fully update its long-term energy plan while following key leading capital-planning practices. As part of this effort, the agency should (1) fully assess the complex's long-term needs and identify any performance gaps, while taking into account the effects of possible changes in demand--including the impacts of ongoing and planned energy conservation measures and other factors that could affect the demand for CPP's services; (2) identify and evaluate a range of alternatives for how to best meet the agency's needs, including non-capital options and energy conservation measures that could reduce the demand for CPP's services; and (3) identify key assumptions and risks of the alternatives considered and perform valid sensitivity and uncertainty analyses to determine which alternatives could prove the most cost-effective under a range of potential future conditions.

    Agency: Architect of the Capitol
    Status: Open

    Comments: In December 2016, AOC said that it was updating its long-term strategic energy plan in accordance with the best practices we identified. AOC was not certain when they would complete the plan.
    Recommendation: As AOC updates its long-term energy plan, the Architect should seek a review of the plan by an independent panel of experts to ensure it follows key leading practices and provide the results of the review to Congress.

    Agency: Architect of the Capitol
    Status: Open

    Comments: In December 2016, AOC said that it was updating its long-term strategic energy plan in accordance with the best practices we identified. AOC was not certain when they would complete the plan.