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    Subject Term: "National parks"

    4 publications with a total of 12 open recommendations
    Director: Lori Rectanus
    Phone: (202) 512-2834

    7 open recommendations
    Recommendation: The Secretary of the Interior should direct the Director of the National Park Service to direct the U.S. Park Police to ensure that performance measures linked to program goals are included as part of its updated strategic plan and direct it to develop a timeline for completion of this plan.

    Agency: Department of the Interior
    Status: Open

    Comments: Interior concurred with this recommendation and said it would take steps to implement it. When we confirm what actions Interior has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of the Interior should direct the Director of the National Park Service to direct the U.S. Park Police to seek additional input from federal entities with expertise regarding ways to enhance testing of its physical security program.

    Agency: Department of the Interior
    Status: Open

    Comments: Interior concurred with this recommendation and said it would take steps to implement it. When we confirm what actions Interior has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of the Smithsonian Institution should direct the Office of Protection Services to develop program goals and ensure that performance measures linked to those goals are included as part of the strategic plan for security and develop a timeline for completion of this plan.

    Agency: Smithsonian Institution
    Status: Open

    Comments: The Smithsonian concurred with this recommendation and said it would take steps to implement it. When we confirm what actions the Smithsonian has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of the Smithsonian Institution should direct the Office of Protection Services to seek additional input from federal entities with expertise regarding ways to enhance testing of the physical security program.

    Agency: Smithsonian Institution
    Status: Open

    Comments: The Smithsonian concurred with this recommendation and said it would take steps to implement it. When we confirm what actions the Smithsonian has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Director of the National Gallery of Art should direct the Office of Protection Services to develop a process for documenting risk management decisions.

    Agency: National Gallery of Art
    Status: Open

    Comments: The National Gallery concurred with this recommendation and said it would take steps to implement it. When we confirm what actions the National Gallery has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Director of the National Gallery of Art should direct the Office of Protection Services to ensure that program goals and performance measures linked to those goals are included as part of the master security plan and develop a timeline for completion of this plan.

    Agency: National Gallery of Art
    Status: Open

    Comments: The National Gallery concurred with this recommendation and said it would take steps to implement it. When we confirm what actions the National Gallery has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Director of the National Gallery of Art should direct the Office of Protection Services to seek additional input from federal entities with expertise regarding ways to enhance testing of the physical security program.

    Agency: National Gallery of Art
    Status: Open

    Comments: The National Gallery concurred with this recommendation and said it would take steps to implement it. When we confirm what actions the National Gallery has taken in response to this recommendation, we will provide updated information.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To help improve oversight of the concessions program, the Secretary of the Interior should direct the Director of the National Park Service to review the financial reporting process and make any necessary adjustments to help ensure timely and accurate reporting of data on annual financial reports.

    Agency: Department of the Interior: National Park Service
    Status: Open

    Comments: In its May 25, 2017 update letter, the Department of the Interior stated that the National Park Service will (1) review the current financial reporting process and take steps to improve the timeliness of concessioners' annual financial reports as outlined in their contracts, and (2) develop internal controls to ensure that concessioner data is accurate. The agency anticipates having these actions implemented by March 31, 2018.
    Recommendation: To help improve oversight of the concessions program, the Secretary of the Interior should direct the Director of the National Park Service to finalize guidance on maintenance and capital improvements and make it publicly available to concessioners.

    Agency: Department of the Interior: National Park Service
    Status: Open

    Comments: In its May 25, 2017 update letter, the Department of the Interior stated that the National Park Service will finalize the existing draft guidance on maintenance and capital improvements to clarify the funding sources available to concessioners for particular repairs and maintenance needs. The agency added that the finalized guidance will be made publicly available. The agency anticipates having this guidance finalized by November 30, 2017.
    Recommendation: To help improve oversight of the concessions program, the Secretary of the Interior should direct the Director of the National Park Service to develop performance goals with targets and timeframes in its commercial services strategic plan.

    Agency: Department of the Interior: National Park Service
    Status: Open

    Comments: In its May 25, 2017 update letter, the Department of the Interior stated that the National Park Service will review the commercial services program strategic plan and develop meaningful and measurable performance goals with timeframes. The agency anticipates having this implemented by June 30, 2018.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To ensure that the elements of the agency's process for making asset maintenance decisions are achieving desired outcomes, the Secretary of the Interior should direct the Director of the Park Service to evaluate the Capital Investment Strategy and its results to determine if it is achieving its intended outcomes or if changes need to be made.

    Agency: Department of the Interior
    Status: Open

    Comments: In its March 22, 2017 update, the Department of the Interior stated that they concur with this recommendation and will assign responsibility for developing and implementing corrective actions to the new Director of NPS upon his or her confirmation.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To help improve its management of recreation fees, the Secretary of the Interior should direct the Director of the Park Service to revise its guidance on recreation fees so that the agency periodically reviews its entrance fees to determine whether the fees are reasonable.

    Agency: Department of the Interior
    Status: Open

    Comments: In its initial response to our published report, the Park Service stated that it plans to revise Reference Manual 22A: Recreation Fee Collection (RM22A). This revision will include a requirement to reevaluate the entrance fee pricing structure every 3 years. The Park Service last reviewed and updated the fee schedule in August 2014. As of November 2016, the Park Service told GAO that it was planning to review its fee schedule on a 3-year cycle, so the next review will be in 2017. The agency also reported that it was on track to update its guidance to reflect this new schedule, but has not yet completed this effort. We will continue to monitor agency progress in implementing this recommendation.