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    Subject Term: "Inventory control"

    18 publications with a total of 220 open recommendations including 3 priority recommendations
    Director: Andrew J Von Ah
    Phone: (213) 830-1011

    1 open recommendations
    Recommendation: To minimize unnecessary overlap and duplication and more efficiently use DOD's U.S. distribution centers, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics (or the subsequent Under Secretary for Acquisition and Sustainment), in conjunction with the Director of DLA, and the Secretaries of the Army, the Air Force, and the Navy, to assess and direct the implementation of actions, as appropriate, that can be taken using existing authorities to close, realign, or dispose of existing infrastructure.

    Agency: Department of Defense
    Status: Open

    Comments: We are awaiting confirmation from the agency on what actions have been taken in response to this recommendation. Once received, we will provide the updated information.
    Director: Valerie Melvin
    Phone: (202) 512-6304

    6 open recommendations
    Recommendation: To provide clinicians and pharmacists with improved tools to support pharmacy services to veterans and reduce risks to patient safety, the Secretary of Veterans Affairs should direct the Assistant Secretary for Information and Technology and the Under Secretary for Health to establish and implement a plan for updating the pharmacy system to address the inefficiencies with viewing patient medication data in the Outpatient Pharmacy application and between the pharmacy application and viewers.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred with our recommendation and in August 2017 stated that it had identified $4 million in fiscal year 2018 to establish a pharmacy graphical user interface. According to the department, it plans to complete its action in response to this recommendation by June 2018.
    Recommendation: To provide clinicians and pharmacists with improved tools to support pharmacy services to veterans and reduce risks to patient safety, the Secretary of Veterans Affairs should direct the Assistant Secretary for Information and Technology and the Under Secretary for Health to complete a plan for the implementation of an approach to data standardization that will support the capability for clinicians and pharmacists to view complete DOD data and receive order checks that consistently include DOD data.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred in principle with our recommendation and in August 2017 stated that it plans to implement the electronic health record system that is being deployed by DOD, which will present VA clinicians with complete DOD data and the ability to perform order checks on DOD data. In parallel, the department is continuing and expanding the implementation of data standardization. According to the department, it plans to complete its action in response to this recommendation by October 2019.
    Recommendation: To provide clinicians and pharmacists with improved tools to support pharmacy services to veterans and reduce risks to patient safety, the Secretary of Veterans Affairs should direct the Assistant Secretary for Information and Technology and the Under Secretary for Health to conduct an assessment to determine to what extent interoperability of VA's pharmacy system with DOD's pharmacy system is impacting transitioning service members.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred with our recommendation and in May 2017 stated that the health executive committee would complete an assessment to determine the extent interoperability with DOD's pharmacy system is impacting transitioning service members. According to the department, it planned to complete its actions in response to this recommendation by September 2017. We will update the status of this recommendation when VA provides documentation of its interoperability assessment to us.
    Recommendation: To provide clinicians and pharmacists with improved tools to support pharmacy services to veterans and reduce risks to patient safety, the Secretary of Veterans Affairs should direct the Assistant Secretary for Information and Technology and the Under Secretary for Health to develop and execute a plan for implementing the capability to send outbound e-prescriptions to non-VA pharmacies, in accordance with National Council for Prescription Drug Programs standards.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred with our recommendation and in August 2017 stated that it will review its plan for e-prescribing functionality after it has signed a contract to adopt the electronic health record system that is being deployed by DOD. According to the department, it plans to complete its action in response to this recommendation by March 2018.
    Recommendation: To provide clinicians and pharmacists with improved tools to support pharmacy services to veterans and reduce risks to patient safety, the Secretary of Veterans Affairs should direct the Assistant Secretary for Information and Technology and the Under Secretary for Health to ensure that the department's evaluation of alternatives for electronic health records includes consideration for additional generation level 3 capability such as navigating from an alert to medication order in the electronic health record system.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred with our recommendation and in August 2017 stated that it had entered into contract negotiations to acquire and deploy a level 3 electronic health record system that is expected to address pharmacy functions. The department plans to award this contract in December 2017. We will update the status of this recommendation when VA provides documentation of its evaluation of alternatives to us.
    Recommendation: To provide clinicians and pharmacists with improved tools to support pharmacy services to veterans and reduce risks to patient safety, the Secretary of Veterans Affairs should direct the Assistant Secretary for Information and Technology and the Under Secretary for Health to reassess the priority for establishing an inventory management capability to monitor and update medication levels and track when to reorder medications.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: VA concurred with our recommendation and in August 2017 stated that it will reassess the prioritization of medication inventory management after a contract for adoption of the electronic health record system is signed in December 2017. According to the department, it plans to complete its action in response to this recommendation by June 2018.
    Director: Zina Merritt
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: The Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in collaboration with the Director, Defense Logistics Agency; the Secretaries of the Army, Navy, and Air Force; the Commandant of the Marine Corps; the Commander of the United States Transportation Command; and the Chairman of the Joint Chiefs of Staff, to use the key attributes of successful performance measures--including clarity, measurable target, objectivity, reliability, baseline and trend data, and linkage--in refining the performance measures in subsequent updates to the Strategy to improve DOD's efforts to monitor asset visibility initiatives.

    Agency: Department of Defense
    Status: Open

    Comments: DOD, in its comments on the draft report, partially concurred. DOD stated that it recognizes the need for performance measures to ensure the success of an asset visibility improvement effort but noted that the level of complexity and granularity of the metrics we suggest may not be suitable for all initiatives. DOD also stated that the purpose of the Strategy is to create a framework whereby the components can work collaboratively to coordinate and integrate department-wide efforts to improve asset visibility, not to provide complete direction on how to define, implement, and oversee these initiatives. Additionally, DOD stated that the next edition of the Strategy will encourage the adoption of our six key attributes for asset visibility initiatives to the extent appropriate, but will not mandate their use. As discussed in our report, use of the key attributes in measuring the performance of asset visibility initiatives would help DOD to better assess department-wide progress against the goals in its Strategy and clarify what additional steps need to be taken to enable decision makers to exercise effective oversight. Encouraging adoption of the key attributes, as DOD plans to do, is a positive step, but we continue to believe that DOD needs to use these key attributes to refine its performance measures to monitor the initiatives in the future.
    Recommendation: The Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in collaboration with the Director, Defense Logistics Agency; the Secretaries of the Army, Navy, and Air Force; the Commandant of the Marine Corps; the Commander of the United States Transportation Command; and the Chairman of the Joint Chiefs of Staff, to incorporate into after-action reports information relating to performance measures for the asset visibility initiatives when evaluating and closing these initiatives to ensure that implemented initiatives will achieve the goals and objectives in the Strategies.

    Agency: Department of Defense
    Status: Open

    Comments: DOD, in its comments on the draft report, partially concurred. DOD stated that it is important to capture and review performance data prior to a component closing an asset visibility initiative, but that the Strategy after-action report is not intended to be used to evaluate the success of an asset visibility initiative or to determine if an initiative has met its intended objectives. According to DOD, documentation and information to support the evaluation of initiatives is defined by and executed in accordance with component-level policy and procedures. DOD agreed to update its Strategy to clarify the purpose and use of the after-action reports and to ensure that the Strategy specifies roles and responsibilities for evaluating and closing initiatives. DOD?s response, however, did not state whether and how these updates to the Strategy would result in more consistent incorporation of information relating to performance measures when closing initiatives in the future. As we noted previously in this report, according to the 2015 Strategy, the after-action report for closed initiatives should include information on the objectives met, problems or gaps resolved, and measures of success obtained. We believe our recommendation is consistent with this guidance. Without incorporating this information, DOD does not have assurance that closed initiatives have been fully assessed and have resulted in achieving the goals and objectives of the Strategies. Therefore, we continue to believe that full implementation of our recommendation is needed.
    Director: David Powner
    Phone: (202) 512-9286

    25 open recommendations
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: United States Agency for International Development
    Status: Open

    Comments: We plan to follow up on the agency's actions to implement this recommendation.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Agriculture
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Education
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Commerce
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Energy
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Social Security Administration
    Status: Open

    Comments: In its comments on a draft of our report, SSA agreed with our recommendation. Subsequent to SSA informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of the Interior
    Status: Open

    Comments: We plan to follow up on the department's actions to implement this recommendation.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Transportation
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Labor
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of the Treasury
    Status: Open

    Comments: The department said it had no comments on our draft report and recommendation. We plan to follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Department of State
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its comments on a draft of our report, EPA generally agreed with our recommendation. Subsequent to EPA informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: In its comments on a draft of our report, NASA concurred with our recommendation. Subsequent to NASA informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: National Science Foundation
    Status: Open

    Comments: NSF stated that it had no comments on our draft report and recommendation. We will plan to follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Small Business Administration
    Status: Open

    Comments: In comments on a draft of our report, SBA said the report captures its current posture. We plan to follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: In comments on a draft of our report, NRC stated that it generally agreed with the report. We plan to follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the heads of the Departments of Agriculture, Commerce, Education, Energy, Health and Human Services, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; and heads of the Environmental Protection Agency; National Aeronautics and Space Administration; National Science Foundation; Nuclear Regulatory Commission; Office of Personnel Management; Small Business Administration; Social Security Administration; and U.S. Agency for International Development should direct their Chief Information Officers (CIOs) and other responsible officials to improve their inventories by taking steps to fully address the practices we identified as being partially met or not met.

    Agency: Office of Personnel Management
    Status: Open

    Comments: In its comments on a draft of our report, OPM concurred with our recommendation. Subsequent to OPM informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the Secretaries of Defense, Homeland Security, the Interior, and Labor; and the Director of the National Science Foundation should direct the CIOs and other responsible officials to modify existing investment management processes to address applications more completely. Specifically, the Secretary of Defense should direct the responsible official to modify the department's existing processes to collect and review cost, technical, and business information for the enterprise and business IT systems within the Enterprise Information Environment Mission Area applications which are currently not reviewed as part of the department's process for business systems.

    Agency: Department of Defense
    Status: Open

    Comments: In comments on a draft of our report, the department disagreed with our recommendation. We plan to follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the Secretaries of Defense, Homeland Security, the Interior, and Labor; and the Director of the National Science Foundation should direct the CIOs and other responsible officials to modify existing investment management processes to address applications more completely. Specifically, the Secretary of Homeland Security should direct the department's CIO to identify one high-cost function it could collect detailed cost, technical, and business information for and modify existing processes to collect and review this information.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the Secretaries of Defense, Homeland Security, the Interior, and Labor; and the Director of the National Science Foundation should direct the CIOs and other responsible officials to modify existing investment management processes to address applications more completely. Specifically, the Secretary of the Interior should direct the department's CIO to document and implement a plan for establishing policy that would define a standard analytical technique for rationalizing the investment portfolio.

    Agency: Department of the Interior
    Status: Open

    Comments: We plan to follow up on the department's actions to implement this recommendation.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the Secretaries of Defense, Homeland Security, the Interior, and Labor; and the Director of the National Science Foundation should direct the CIOs and other responsible officials to modify existing investment management processes to address applications more completely. Specifically, the Secretary of Labor should direct the department's CIO to consider a segmented approach to further rationalize and identify a function for which it would modify existing processes to collect and review application-specific cost, technical, and business value information.

    Agency: Department of Labor
    Status: Open

    Comments: In its comments on a draft of our report, the department concurred with our recommendation. Subsequent to the department informing us that it has taken action to implement the recommendation, we will follow up.
    Recommendation: To improve federal agencies' efforts to rationalize their portfolio of applications, the Secretaries of Defense, Homeland Security, the Interior, and Labor; and the Director of the National Science Foundation should direct the CIOs and other responsible officials to modify existing investment management processes to address applications more completely. Specifically, the Director of the National Science Foundation should direct the CIO to consistently document evaluations for all applications and report cost information for them in the roadmap or other documentation.

    Agency: National Science Foundation
    Status: Open

    Comments: NSF stated that it had no comments on our draft report and recommendation. We will plan to follow up.
    Director: Zina Merritt
    Phone: (202) 512-5257

    6 open recommendations
    Recommendation: To increase department-wide supply chain efficiencies and effectiveness in support of maintenance at the Army and Marine Corps depots and Navy shipyards, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army and Navy and the Commandant of the Marine Corps to assess through a comprehensive business case analysis-drawing on lessons learned from previous efforts-the costs and benefits of DLA managing the retail supply, storage, and distribution functions at the Army and Marine Corps depots and Navy shipyards.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DLA is in the process of coordinating "Memorandums of Understanding" with the Army, Marine Corps, and Naval Sea Systems Command in order to establish the parameters for the comprehensive business case analyses that will be conducted on transferring more supply, storage, and distribution functions to DLA. However, DLA and the respective entities have not completed the analyses at this point.
    Recommendation: To increase department-wide supply chain efficiencies and effectiveness in support of maintenance at the Army and Marine Corps depots and Navy shipyards, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army and Navy and the Commandant of the Marine Corps to use the analysis to make a decision on the degree to which DLA should manage these functions at the Army and Marine Corps depots and Navy shipyards.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DLA is in the process of coordinating "Memorandums of Understanding" with the Army, Marine Corps, and Naval Sea Systems Command in order to establish the parameters for the comprehensive business case analyses that will be conducted on transferring more supply, storage, and distribution functions to DLA. However, DLA and the respective entities have not completed the analyses at this point.
    Recommendation: To improve the efficiency and effectiveness of supply and maintenance operations, in accordance with DOD guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army, Navy, and Air Force and the Commandant of the Marine Corps to develop and implement metrics that measure the accuracy of planning factors, such as the schedule, bill of materials, and replacement factors, used for depot maintenance.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Recommendation: To improve the efficiency and effectiveness of supply and maintenance operations, in accordance with DOD guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, and the Secretaries of the Army, Navy, and Air Force and the Commandant of the Marine Corps to take action, as appropriate and necessary, to resolve any issues identified through measuring the accuracy of planning inputs in an effort to improve supply and depot maintenance operations.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure the accuracy of planning factors used for depot maintenance. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Recommendation: To be able to assess the cost-effectiveness of supply and depot maintenance operations, in accordance with DOD supply chain management guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, the Secretaries of the Army, Navy, and the Air Force, and the Commandant of the Marine Corps to take steps to develop and implement metrics, to the extent feasible, to measure and track disruption costs created by the lack of parts at depot maintenance industrial sites by, for example, establishing a team of supply and depot maintenance experts from DLA and the services to assess potential data sources, approaches, and methods.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Recommendation: To be able to assess the cost-effectiveness of supply and depot maintenance operations, in accordance with DOD supply chain management guidance, the Secretary of Defense should direct the Assistant Secretary of Defense for Logistics and Materiel Readiness, in conjunction with the Director, Defense Logistics Agency, the Secretaries of the Army, Navy, and the Air Force, and the Commandant of the Marine Corps to take action, as appropriate, to address any inefficiencies identified by the disruption cost metrics in supply and depot maintenance operations.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, DOD has begun to develop metrics that measure and track disruption costs created by the lack of parts at depot maintenance industrial sites. However, these metrics are not scheduled to be implemented until October 2018. Thus, no actions have been taken to resolve any identified issues based on the results of the metrics.
    Director: David Powner
    Phone: (202) 512-9286

    26 open recommendations
    including 1 priority recommendation
    Recommendation: To better ensure that federal data center consolidation and optimization efforts improve governmental efficiency and achieve cost savings, the Secretaries of the Departments of the Interior, State, Transportation, and the Treasury; the Administrators of the Environmental Protection Agency, National Aeronautics and Space Administration and Small Business Administration; the Directors of the National Science Foundation and Office of Personnel Management; and the Chairman of the Nuclear Regulatory Commission should take action to address challenges in establishing, and to complete, planned data center cost savings and avoidance targets for fiscal years 2016 through 2018.

    Agency: Department of Transportation
    Status: Open

    Comments: The Department of Transportation (Transportation) agreed with our recommendation, and has taken initial steps to implement it. In April 2016, the department stated in correspondence to GAO that it's Office of the Chief Information Officer (OCIO) was actively engaging with the department's Operating Administrations and was reconciling its original cost savings and avoidance targets to develop and update a yearly calculation as part of Transportation's multi-year strategy to consolidate and optimize its data centers. The department added that periodic updates would be provided to OCIO leadership and the CIO Council, with reconciled cost savings and avoidance targets for fiscal years 2017 and 2018 expected to be updated by September 30, 2016. However, as of July 2017, Transportation has not updated its Data Center Optimization Strategic Plan to include planned cost savings and avoidances targets for fiscal years 2016 through 2018. We will continue to monitor and evaluate the department's progress in implementing this recommendation and update accordingly.
    Recommendation: To better ensure that federal data center consolidation and optimization efforts improve governmental efficiency and achieve cost savings, the Secretaries of the Departments of the Interior, State, Transportation, and the Treasury; the Administrators of the Environmental Protection Agency, National Aeronautics and Space Administration and Small Business Administration; the Directors of the National Science Foundation and Office of Personnel Management; and the Chairman of the Nuclear Regulatory Commission should take action to address challenges in establishing, and to complete, planned data center cost savings and avoidance targets for fiscal years 2016 through 2018.

    Agency: Department of State
    Status: Open

    Comments: The Department of State agreed with our recommendation, and has taken initial steps to implement it. In June 2016, the department stated in correspondence to GAO that it was in the process of reviewing pending guidance on the Office of Management and Budget's Data Center Optimization Initiative (DCOI). The department further stated that once the DCOI guidance was issued, the department would update its targets and finalize a plan to more adequately address cost savings and avoidance targets for fiscal years 2016 through 2018. However, as of July 2017, the department has not updated its Data Center Optimization Strategic Plan to include planned cost savings and avoidances targets for fiscal years 2016 through 2018. We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: To better ensure that federal data center consolidation and optimization efforts improve governmental efficiency and achieve cost savings, the Secretaries of the Departments of the Interior, State, Transportation, and the Treasury; the Administrators of the Environmental Protection Agency, National Aeronautics and Space Administration and Small Business Administration; the Directors of the National Science Foundation and Office of Personnel Management; and the Chairman of the Nuclear Regulatory Commission should take action to address challenges in establishing, and to complete, planned data center cost savings and avoidance targets for fiscal years 2016 through 2018.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The Environmental Protection Agency (EPA) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, EPA stated in correspondence to GAO that it planned to establish a single data center within each of several specific geographical areas. For each data center selected for retention, the agency stated that it planned to make upgrades to address any potential capacity or performance issues, but noted that the specific plans for each data center slated for consolidation were under development. EPA stated that the resulting total cost savings were under assessment and had not yet been determined. However, as of July 2017, EPA has not updated its Data Center Optimization Strategic plan to include planned cost and savings and avoidances targets for fiscal years 2016 through 2018. We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: To better ensure that federal data center consolidation and optimization efforts improve governmental efficiency and achieve cost savings, the Secretaries of the Departments of the Interior, State, Transportation, and the Treasury; the Administrators of the Environmental Protection Agency, National Aeronautics and Space Administration and Small Business Administration; the Directors of the National Science Foundation and Office of Personnel Management; and the Chairman of the Nuclear Regulatory Commission should take action to address challenges in establishing, and to complete, planned data center cost savings and avoidance targets for fiscal years 2016 through 2018.

    Agency: National Science Foundation
    Status: Open

    Comments: The National Science Foundation has not yet taken steps to implement our recommendation. As of July 2017, National Science Foundation has not updated its Data Center Optimization Strategic plan to included planned cost and savings and avoidances targets for fiscal years 2016 through 2018. We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: To better ensure that federal data center consolidation and optimization efforts improve governmental efficiency and achieve cost savings, the Secretaries of the Departments of the Interior, State, Transportation, and the Treasury; the Administrators of the Environmental Protection Agency, National Aeronautics and Space Administration and Small Business Administration; the Directors of the National Science Foundation and Office of Personnel Management; and the Chairman of the Nuclear Regulatory Commission should take action to address challenges in establishing, and to complete, planned data center cost savings and avoidance targets for fiscal years 2016 through 2018.

    Agency: Small Business Administration
    Status: Open

    Comments: The Small Business Administration agreed with our recommendation, but has not yet taken steps to implement it. As of July 2017, the Small Business Administration has not updated its Data Center Optimization Strategic plan to included planned cost and savings and avoidances targets for fiscal years 2016 through 2018. We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Department of Homeland Security (DHS) agreed with our recommendation, and has taken initial steps to implement it. In April 2016, the department stated in correspondence to GAO that its Office of the Chief Information Officer (OCIO) developed a scorecard to track progress for each of the data center optimization areas. According the department's scorecard, the department reported meeting 3 of 10 optimization targets, but did not meet the remaining 7 targets. DHS's OCIO noted that they would update this scorecard quarterly in alignment with Federal Data Center Consolidation Initiative data collection. DHS's OCIO expected to complete implementation of this recommendation by November 30, 2016. However, as of July 2017, DHS reports on the Office of Management and Budget's (OMB) IT Dashboard that it does not yet meet any of the five data center optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department of Agriculture generally agreed with our recommendation, and has taken initial steps to implement it. Specifically, as of July 2017, the department reports on the Office of Management and Budget's (OMB) IT Dashboard that it meets one (server virtualization) of the five data center optimization metric targets that OMB currently requires agencies to report against. However, the department also reports that it does not yet meet the remaining four targets (server utilization and monitoring, energy metering, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation, and has taken initial steps to implement it. In May 2016, the department stated in correspondence to GAO that it will work with its bureaus to develop and publish an annual strategic plan. The strategic plan will, among other things, describe a list of specific planned actions to improve data center optimization progress. For example, the department stated that, to increase facility utilization, the Bureau of Economic Analysis is co-locating computing resources within the Census Bureau's Bowie Computer Center. Further, Census planned to market the Bowie Computer Center as an opportunity for government-wide co-location. In addition, the department stated that the National Oceanic and Atmospheric Administration is building greater network capacity to National Weather Service forecast offices and will aim to reduce the number of local systems at forecast offices that are currently considered data centers (122 in total). However, as of July 2017, the Department of Commerce reports on the Office of Management and Budget's (OMB) IT Dashboard that it does not yet meet any of the five data center optimization metric targets that OMB currently requires agencies to report against. We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) agreed with our recommendation, and has taken initial steps to implement it. In June 2016, the department stated in correspondence to GAO that it is considering several actions to improve optimization progress in the areas that we reported as not meeting the Office of Management and Budget's (OMB) established targets. For example, DOD stated that it is moving toward on-premises and off-premises commercial cloud hosting services to enable migration of workloads to more efficient environments intended to improve the virtualization and density metrics. Further, the department stated that its Chief Information Officer is working directly with the services to reconcile the instances of multiple Installation Processing Nodes on individual bases, posts, camps, and stations. DOD also stated that all of these actions will enable the closure of additional data centers, increase efficiencies in all categories, and drive greater savings. However, as of July 2017, the Department of Defense reports on the OMB IT Dashboard that it does not yet meet any of the five data center optimization metric targets that OMB currently requires agencies to report against. We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Energy
    Status: Open

    Comments: The Department of Energy (Energy) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, Energy stated in correspondence to GAO that it had established an enterprise-wide Data Center Working Group that is chartered to identify best practices in data center metering, optimization, consolidation and cloud migration (and to support these practices throughout the department). According to Energy, this working group is intended to serve as a focus group for communicating information related to the Federal Information Technology Acquisition Reform Act (FITARA), departmental strategy and implementation, and the Office of Management and Budget (OMB) requirements for data centers, as well as to provide summary data center performance status to all members. However, as of July 2017, Energy reports on OMB's IT Dashboard that it does not yet met any of the five data center optimization metric targets that OMB currently requires agencies to report against. We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: The Department of Housing and Urban Development (HUD) agreed with our recommendation, and has taken steps to implement it. In May 2016, the department stated in correspondence to GAO that its ability to attain the Office of Management and Budget's (OMB) established target value for the three remaining optimization metrics would require the department to further consolidate data center resources and migrate from contractor-owned and operated data centers to multi-tenant, shared data centers. The department further stated that this effort would be accomplished under the HUD Enterprise and Architecture Transition initiative that was restructuring infrastructure services and was targeting data center migrations to be completed by July 2017. The department also stated that it expected to be able to provide fiscal year 2017 optimization metrics data that met or exceeded OMB's target values by February 2018. However, as of July 2017, the department states that, due to data center migration dependencies on two smaller infrastructure transition projects, the data center migration project schedule is delayed until the first quarter of fiscal year 2018. We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services agreed with our recommendation, and has taken initial steps to implement it. In May 2016, the department stated in correspondence to GAO that it would work to improve the data center optimization metrics that did not meet the Office of Management and Budget's (OMB) established targets. The department further stated that it expected to have a more detailed approach available through a Data Center Strategy, which was expected before the end of fiscal year 2016 . However, as of July 2017, the department reports on OMB's IT Dashboard that it meets only one (power usage efficiency) of the five data center optimization metric targets OMB currently requires agencies to report against. The department further reports that it does not meet the remaining four targets (related to server utilization and monitoring, energy metering, server virtualization, and data center facility space). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Social Security Administration
    Status: Open

    Comments: The Social Security Administration agreed with our recommendation, and has taken initial steps to implement it. In April 2016, the agency stated in correspondence to GAO that it was in the process of transitioning to a new data center. While undergoing this transition, the agency stated that it was working to optimize its new data center and will have the capability to report on the Office of Management and Budget's optimization targets once the transition is complete. The agency expected to complete these steps by September 2016. As of July 2017, SSA reports on the Office of Management and Budget's (OMB) IT Dashboard that it meets three (energy metering, data center facility space and power usage efficiency) of the five data center optimization metric targets that OMB currently requires agencies to report against. However, SSA reports that it does not meet the remaining two targets (related to server utilization and monitoring, and server virtualization). We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of the Interior
    Status: Open

    Comments: The Department of the Interior (Interior) agreed with our recommendation, and has taken initial steps to implement it. In April 2016, the department stated in correspondence to GAO that its Office of the Chief Information Officer (OCIO) was developing data center optimization metrics to measure bureau and office progress in meeting optimization targets. The department added that these metrics would become part of the 2016 OCIO Organizational Assessment, a scorecard used to measure bureau and office progress against predefined targets. However, as of July 2017, Interior reports on the Office of Management and Budget's (OMB) IT Dashboard that it does not yet meet any of the five data center optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Justice
    Status: Open

    Comments: The Department of Justice (Justice) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, Justice stated in correspondence to GAO that it was developing plans to migrate the remaining non-core data centers to the department's three Core Enterprise Facilities (CEFs) and/or commercial cloud services by the end of fiscal year 2019. The department added that, as these migrations occur, its data center footprint and facility utilization should continue to improve and the percentage of servers and operating systems residing in the CEFs should significantly exceed federal data center consolidation targets. Justice also stated that it engaged with external representatives to perform an energy efficiency assessment at its core enterprise facility in Virginia, which resulted in significant improvements at the data center and improved the overall power usage efficiency across the department's core data centers. However, as of July 2017, Justice reported on the Office of Management and Budget's (OMB) IT Dashboard that it does not meet any of the five data optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Transportation
    Status: Open

    Comments: The Department of Transportation (Transportation) agreed with our recommendation, and has taken initial steps to implement it. In April 2016, Transportation stated in correspondence to GAO that it centralized its data center consolidation efforts in fiscal year 2015 and, in early fiscal year 2016, completed reconciliation of its actual and planned data centers closures, as well as related performance data. The department also stated that it planned to continue towards measuring and making improvements to meet the Office of Management and Budget's (OMB) data center optimization performance metric targets. Transportation noted that periodic updates provided to its Office of the Chief Information Officer leadership and the Chief Information Officer Council would identify challenges in meeting the Office of Management and Budget's optimization metric targets. However, as of July 2017, Transportation reports on OMB's IT Dashboard that it does not meet any of the five data optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, power usage efficiency). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Labor
    Status: Open

    Comments: The Department of Labor (Labor) agreed with this recommendation, and has taken initial steps to implement it. In April 2016, the department stated in correspondence to GAO that it had closed 23 percent of its data centers and, by the end of 2019, the department plans to close 61 percent of its data centers. Further, Labor stated that it has made significant progress in the development of a fully virtualized common operating environment. According to the department, these efforts are designed to improve optimization metrics performance. However, as of July 2017, the department reports on the Office of Management and Budget's (OMB) IT Dashboard that it does not yet met any of the five data center optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of the Treasury
    Status: Open

    Comments: The Department of the Treasury (Treasury) generally agreed with our recommendation, and has taken initial steps to implement it. However, as of July 2017, Treasury reports on the Office of Management and Budget's (OMB's) IT Dashboard that it does not met any of the five data optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of Veterans Affairs
    Status: Open
    Priority recommendation

    Comments: The Department of Veterans Affairs (VA) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, the department stated in correspondence to GAO that it had not yet taken action to improve optimization progress in the areas that we reported as having weaknesses. Specifically, the department stated that the Office of Management and Budget (OMB) was in the process of changing the fiscal year 2016 through 2018 closure targets and data center optimization metrics under the Federal Information Technology Acquisition Reform Act, which it planned to complete by the end of July 2016. Upon receipt of the targets, VA stated that it needed to assess the impact on strategies already under way, which it planned to complete by mid-fiscal year 2017. As of July 2017, the department reports on OMB's IT Dashboard that it meets only one (power usage efficiency) of the five data center optimization metric targets that OMB currently requires agencies to report against. In addition, the department reports that it does not meet the remaining four targets (related to server utilization and monitoring, energy metering, server virtualization, and data center facility space). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Department of State
    Status: Open

    Comments: The Department of State agreed with our recommendation, and has taken initial steps to implement it. In June 2016, the department stated in correspondence to GAO that it planned to follow the Office of Management and Budget's (OMB) guidance on optimizing data centers and would take action to improve the defined areas that Data Center Optimization Initiative identifies. Specifically, as of July 2017, the department reports on OMB's IT Dashboard that it meets only one (power usage efficiency) of the five data center optimization metric targets that OMB currently requires agencies to report against. However, the department reported that it does not meet the remaining four targets (related to server utilization and monitoring, energy metering, server virtualization, and data center facility space). We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The Environmental Protection Agency agreed with our recommendation, and has taken initial steps to implement it. In May 2016, the agency stated in correspondence to GAO that it had directed data center stakeholders to place an emphasis on virtualizing physical servers and moving server-based applications to the cloud or a core data center. The agency added that the estimated increase for each optimization metric would be determined after data consolidation plans were finalized. As of July 2017, EPA reports on the Office of Management and Budget's (OMB) IT Dashboard that it meets three (energy metering, server virtualization, and power usage efficiency) of the five data center optimization metric targets OMB currently requires agencies to report against. However, EPA reports that it does not yet met the remaining two targets (related to server utilization and monitoring, and data center facility space). We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: General Services Administration
    Status: Open

    Comments: The General Services Administration (GSA) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, the agency stated in correspondence to GAO that it had developed an action plan to improve optimization progress. For example, GSA's action plan stated that the agency planned to create a new inventory of their data centers in order to establish a baseline to help in planning for data center closures, as well as collecting more accurate data for cost saving calculations. The agency also planned to create a new and better cost saving model and noted that it planned to refresh the cost model semi-annually. Finally, GSA intended to improve the required metrics set forth by the Office of Management and Budget (OMB) by eliminating physical machines and increasing virtualization whenever possible. As of July 2017, GSA reports on OMB's IT Dashboard that it meets one (server utilization and monitoring) of the five data center optimization metric targets that OMB currently requires agencies to report against. However, GSA reports that it does not meet the remaining four targets (related to energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: The National Aeronautics and Space Administration (NASA) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, NASA stated in correspondence to GAO that it planned to develop improvement strategies for each deficient metric and hold meetings with all of the data center owners to explain the improvement strategies and further educate the data center owners on how to create efficiencies. NASA added that the anticipated completion for this is July 2017. However, as of July 2017, NASA reports on the Office of Management and Budget's (OMB) IT Dashboard that it does not meet any of the five data optimization metric targets that OMB currently requires agencies to report against (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: The Nuclear Regulatory Commission (NRC) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, NRC stated in correspondence to GAO that it was pursuing development of a hybrid data center that will allow many data center functions to be performed in the cloud, allowing for more optimization, including the ability to better meet optimization targets (including those related to both cost savings and optimization) established by the Office of Management and Budget (OMB) through the Data Center Optimization Initiative. As of July 2017, NRC reports on OMB's IT Dashboard that it meets one (server virtualization) of the five data center optimization metric targets that OMB currently requires agencies to report against. However, the agency reports that it does not meet the remaining four targets (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the agency's progress in implementing this recommendation.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: Office of Personnel Management
    Status: Open

    Comments: The Office of Personnel Management (OPM) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, OPM stated in correspondence to GAO that it was committed to meeting the targets associated with the agency's data center optimization efforts. The agency added that challenges would be addressed as plans evolved to meet current targets and within current funding. As of July 2017, OPM reports on the Office of Management and Budget's (OMB) IT Dashboard that it meets only one (server virtualization) of the five data center optimization metric targets that OMB currently requires agencies to report against. However, the agency reports that it does not meet the remaining four targets (related to server utilization and monitoring, energy metering, server virtualization, data center facility space, and power usage efficiency). We will continue to monitor and evaluate the agency's progress in implementing this recommendation and update accordingly.
    Recommendation: The Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, Housing and Urban Development, the Interior, Labor, State, Transportation, the Treasury, and Veterans Affairs; the Attorney General of the United States; the Administrators of the Environmental Protection Agency, General Services Administration, National Aeronautics and Space Administration, and U.S. Agency for International Development; the Director of the Office of Personnel Management; the Chairman of the Nuclear Regulatory Commission; and the Commissioner of the Social Security Administration should take action to improve progress in the data center optimization areas that we reported as not meeting OMB's established targets, including addressing any identified challenges.

    Agency: United States Agency for International Development
    Status: Open

    Comments: The U.S. Agency for International Development (USAID) agreed with our recommendation, and has taken initial steps to implement it. In May 2016, USAID stated in correspondence to GAO that it was planning to take action to improve progress in the remaining two areas that we reported as not meeting the Office of Management and Budget's (OMB) optimization targets, including addressing any identifying challenges. The agency noted that its target completion date for implementing our recommendation was February 2017. However, as of July 2017, USAID reports on OMB's IT Dashboard that it does not yet meet the server utilization and monitoring metric target, which is the only metric applicable to USAID. We will continue to monitor and evaluate the department's progress in implementing this recommendation.
    Director: Zina Merritt
    Phone: (202) 512-5257

    6 open recommendations
    Recommendation: To ensure the accountability and protection of SRC I ammunition, in accordance with DOD policy, the Secretary of Defense should direct the Secretary of the Air Force to revise guidance to clarify that accountability for all SRC I ammunition items in the Air Force's custody--regardless of ownership--should be maintained in the Air Force's system of record.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the Army and Marine Corps record the receipt of shipped SRC I ammunition in their accountability systems, and in accordance with DOD policy, the Secretary of Defense should direct the Secretary of the Army to finalize and implement guidance that addresses the required time frame for receipting SRC I ammunition at the depot level.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the Army and Marine Corps record the receipt of shipped SRC I ammunition in their accountability systems, and in accordance with DOD policy, the Secretary of Defense should direct the Commandant of the Marine Corps to finalize and implement guidance that addresses the required time frame for receipting SRC I ammunition at Marine Corps locations.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the Army retains accountability of SRC I ammunition in an in-transit status, consistent with DOD policy, the Secretary of Defense should direct the Secretary of the Army to evaluate and identify actions to enable the Army to retain accountability for in-transit items until acknowledgment of receipt.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve visibility and tracking of SRC I ammunition shipments, the Secretary of Defense should direct the Secretaries of the military departments and the Military Surface Deployment and Distribution Command, through the Commander of the U.S. Transportation Command, to collaboratively determine the specific information required for the military services to ensure timely data entry into DTTS, in accordance with the Defense Transportation Regulation.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve the completeness and accuracy of data provided by the military services to the Military Surface Deployment and Distribution Command in accordance with federal internal control standards, the Secretary of Defense should direct the Secretaries of the military departments, with the aid of the Military Surface Deployment and Distribution Command, to conduct analysis of the completeness and accuracy of the data entered into DTTS.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    3 open recommendations
    Recommendation: To ensure proposed contract activities, as reflected in the statement of work and other contract documents, are assessed against the criteria provided by the Federal Acquisition Regulation (FAR) and Office of Federal Procurement Policy (OFPP) policy, the Under Secretary for Defense for Acquisition, Technology, and Logistics should ensure that the Director of the Office of Defense Procurement and Acquisition Policy provide clear instructions, in a timely manner, on how the service requirement review boards are to identify whether contract activities include closely associated with inherently governmental functions.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: DOD Instruction 5000.74, issued in January 2016, discusses processes for the services requirements review boards, but does not mention closely associated with inherently governmental functions in that context. As new policy or guidance is issued, we will continue to evaluate its responsiveness to this recommendation.
    Recommendation: To ensure proposed contract activities, as reflected in the statement of work and other contract documents, are assessed against the criteria provided by the FAR and OFPP policy, the Under Secretary for Defense for Acquisition, Technology, and Logistics should ensure that the Director of the Office of Defense Procurement and Acquisition Policy require acquisition officials to document, prior to contract award, whether the proposed contract action includes activities that are closely associated with inherently governmental functions.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: According to DOD officials, a template is being developed for components to use in assessing a service contract to determine whether activities are closely associated with inherently governmental functions. However, this template has not yet been finalized or disseminated to the components.
    Recommendation: To help facilitate the collection and use of inventory data in decision-making processes, the Under Secretary of Defense for Personnel and Readiness should clearly identify the longer term relationships between the support office, military departments, and other stakeholders.

    Agency: Department of Defense: Office of the Under Secretary for Personnel and Readiness
    Status: Open

    Comments: As of June 2017, these longer term relationships have not been fully identified. Officials stated that a memorandum of understanding issued in January 2017 provided some clarity regarding these relationships, but that additional steps are needed.
    Director: Zina Merritt
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: To improve the efficiency of DOD's conventional demilitarization efforts, including systematically collecting and maintaining key information about the items in its CAD stockpile and sharing information on excess items with other government agencies, the Secretary of Defense should direct the Secretary of the Army to improve the completeness and accuracy of information on the weight of items in the CAD stockpile--the key measure used by DOD to manage the conventional ammunition demilitarization operation--establish a plan to (1) identify and record, to the extent possible, the missing or inaccurate weight information for existing ammunition records in the CAD stockpile and (2) ensure that all items transferred to the CAD stockpile, including for example components removed from larger weapons and nonstandard ammunition, have the appropriate weight data.

    Agency: Department of Defense
    Status: Open

    Comments: Officials with the Joint Munitions Command stated that they continually monitor the inventory and correct any erroneous or missing data, which includes weight data. However, they had not yet developed a plan specifically focused on correcting weight data for ammunition in the Conventional Ammunition Demilitarization (CAD) stockpile.
    Recommendation: To improve the efficiency of DOD's conventional demilitarization efforts, including systematically collecting and maintaining key information about the items in its CAD stockpile and sharing information on excess items with other government agencies, the Secretary of Defense should direct the Secretary of the Army to improve the visibility and awareness of serviceable excess ammunition in the CAD stockpile that could potentially be transferred to other government agencies, develop a systematic means to make information available to other government agencies on excess ammunition that could be used to meet their needs.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2017, according to Department of Defense (DOD) officials, the department has made progress in developing a systematic process for sharing information on excess serviceable ammunition and plans, as GAO recommended in July 2015, but has not fully implemented that process. Specifically, the Army?s Office of the Deputy Chief of Staff for Logistics signed a memorandum of understanding with the Defense Logistics Agency (DLA) Disposition Services that established a process where DLA will assist the Army in transferring some excess DOD ammunition to federal, state, and local law enforcement agencies. Annually, the Army will provide DLA with a list of available types and quantities of excess ammunition that is 7.62 millimeters and smaller. DLA Disposition Services will inform participating law enforcement agencies of the ammunition available, screen all requests received from law enforcement agencies, and forward all approved law enforcement agency requests to the Army. The Army will prepare all necessary issue documents; pack and ship, on a reimbursable basis, ammunition to law enforcement agencies identified by DLA; and notify DLA and law enforcement agencies of any changes in condition of the ammunition. DOD and DLA conducted a pilot of this process from November 2016 to June 2017 in which DOD, through DLA, shared information on excess small arms ammunition with federal, state, and local law enforcement agencies. As a result, DOD transferred 1,209,095 rounds of 5.56-millimeter ammunition and 200,000 rounds of 9-millimeter ammunition to federal, state, and local law enforcement agencies. Since DOD was able to transfer this ammunition to another government agency, it does not have to pay to demilitarize (i.e. dispose of) the ammunition, which saved DOD about $60,000 in demilitarization costs. DOD officials stated that they are currently updating the Joint Conventional Ammunition Policies and Procedures (JCAPP) to formalize the procedures to accurately identify, execute, and track future transfers of excess small arms ammunition to federal, state, and local law enforcement agencies. Once JCAPP is updated, this recommendation would be considered fully implemented.
    Director: Carol R. Cha
    Phone: (202) 512-4456

    27 open recommendations
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Commerce should ensure an inventory of mobile devices and services is established department-wide (i.e., all components' devices and associated services are accounted for).

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce has not yet implemented this recommendation. In response to our report, the department said it planned to address the recommendation by the second quarter of fiscal year 2016. However, as of August 2017, it had not demonstrated that it had done so. We will continue to monitor the department's progress.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Commerce should ensure a reliable department-wide inventory of mobile service contracts is developed and maintained.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce has not yet implemented this recommendation. In response to our report, the department said it planned to address the recommendation by the second quarter of fiscal year 2016. However, as of August 2017, it had not demonstrated that it had done so. We will continue to monitor the department's progress.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Commerce should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce has not yet implemented this recommendation. In response to our report, the department said it planned to address the recommendation by the second quarter of fiscal year 2016. However, as of August 2017, it had not demonstrated that it had done so. We will continue to monitor the department's progress.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Defense should ensure an inventory of mobile devices and services is established department-wide (i.e., all components' devices and associated services are accounted for).

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2017, the Department of Defense had not implemented this recommendation. In July 2016, the department reported that it does not maintain a single, centralized device-level inventory and, instead, the military departments track and manage their own devices and contracted wireless services as separate enterprises. However, as we stated in our report, the inventory need not be generated centrally at the headquarters level; the department can compile a comprehensive inventory using its components' complete inventories. We will continue to monitor the department's efforts to address this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Defense should ensure a reliable department-wide inventory of mobile service contracts is developed and maintained.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2017, the Department of Defense had not implemented this recommendation. The department updated its mobile services contract inventory in August 2015; however, as of August 2017, the department had not demonstrated that it has maintained the inventory. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Health and Human Services should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services has not implemented this recommendation. In April 2016, an audit liaison in the Office of the Chief Information Officer reported that each component maintains processes and procedures for device management. However, as of August 2017, the department had not provided evidence that components have established procedures that address the elements of our recommendation. We will continue to monitor the department's implementation of this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Homeland Security should ensure an inventory of mobile devices and services is established department-wide (i.e., all components' devices and associated services are accounted for).

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Department of Homeland Security has taken steps to implement this recommendation. Specifically, it developed inventories for the two components we reviewed. The department also reported that it had identified all components' devices. However, as of August 2017, it had not provided evidence that all the components had an inventory of unique devices and associated services. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Homeland Security should ensure a reliable department-wide inventory of mobile service contracts is developed and maintained.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Department of Homeland Security has taken steps to implement the recommendation, but more needs to be done. Specifically, in May 2017, the department developed an enterprise-wide inventory of mobile service contracts; however, the department has not demonstrated that it has maintained the inventory quarterly. We will continue to monitor the department's efforts to fully implement the recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Homeland Security should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Department of Homeland Security has not implemented the recommendation. In August 2017, a Program Management Specialist in the Office of the Chief Information Office described steps the department was taking as it considers a follow-on to its department-wide blanket purchase agreement for wireless expense management services. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of the Interior should ensure an inventory of mobile devices and services is established department-wide (i.e., all components' devices and associated services are accounted for).

    Agency: Department of the Interior
    Status: Open

    Comments: The Department of the Interior has not implemented this recommendation. As of May 2017, the department was in the process of migrating its cellular service contracts to the General Services Administration's federal wireless strategic sourcing initiative blanket purchase agreement as its agency-wide solution for mobile devices and services. According to the department, the initiative requires awardee(s) and orderers to conduct a complete inventory of devices and legacy service contracts as they transition to the blanket purchase agreement. According to the department's transition plan, the transition is to be complete by February 2018. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of the Interior should ensure a reliable department-wide inventory of mobile service contracts is developed and maintained.

    Agency: Department of the Interior
    Status: Open

    Comments: The Department of the Interior has not implemented this recommendation. As of May 2017, the department was in the process of migrating its cellular service contracts to the General Services Administration's federal wireless strategic sourcing initiative blanket purchase agreement as its agency-wide solution for mobile devices and services. According to the department, the initiative requires awardee(s) and orderers to conduct a complete inventory of devices and legacy service contracts as they transition to the blanket purchase agreement. According to the department's transition plan, the transition is to be complete by February 2018. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Attorney General should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of Justice
    Status: Open

    Comments: The Department of Justice has taken steps to implement this recommendation. Specifically, in response to our findings, the department's Chief Information Officer issued a memo that required components to establish procedures for regular reviews of invoices for wireless services to identify unused and underused devices or services, as well as any over-usage charges to service plans. However, as of August 2017, the department had not demonstrated that its components had implemented the requirements. We will continue to monitor the department's progress.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of State should ensure an inventory of mobile devices and services is established department-wide (i.e., all components' devices and associated services are accounted for).

    Agency: Department of State
    Status: Open

    Comments: The Department of State has not yet implemented this recommendation. In July 2017, the department stated that it planned to transition its mobile devices and services to the General Services Administration's Federal Strategic Sourcing Initiative. However, the department has not addressed developing an inventory of mobile devices and services. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of State should ensure a reliable department-wide inventory of mobile service contracts is maintained.

    Agency: Department of State
    Status: Open

    Comments: The Department of State has not implemented this recommendation. In July 2017, the department stated that it plans to transition its mobile devices and services to the General Services Administration's Federal Strategic Sourcing Initiative. However, the department has not addressed developing an inventory of mobile service contracts. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of State should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of State
    Status: Open

    Comments: The Department of State has not yet implemented this recommendation. In July 2017, the department stated that it was in the process of implementing a Telecommunications Expense Management System to provide visibility into mobile spending, asset management, usage, and tracking. However, the department has not provided evidence that it has established procedures that address the elements of our recommendation . We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Transportation should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of Transportation
    Status: Open

    Comments: The Department of Transportation has not yet demonstrated that it has implemented our recommendation. Specifically, as of August 2017, neither of the two components we reviewed in May 2015 had addressed the weaknesses we identified in their procedures. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of the Treasury should ensure an inventory of mobile devices and services is established department-wide (i.e., all components' devices and associated services are accounted for).

    Agency: Department of the Treasury
    Status: Open

    Comments: The Department of the Treasury has not yet implemented this recommendation. In May 2016, the Department of the Treasury stated that it had performed data calls to collect data on mobile device inventories across the department. However, as of August 2017, the department had not demonstrated that it had established a department-wide inventory of mobile devices and services. We will monitor the department's progress in implementing this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of Veterans Affairs should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The Department of Veterans Affairs has not yet implemented this recommendation. The department stated that its Office of Information and Technology drafted documentation for the development and implementation of a system to manage spending on mobile devices and services. However, the solution had not been funded. The department stated that a target date for addressing the recommendation is December 2017, conditional upon available funds.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Administrator of the Environmental Protection Agency should ensure a complete inventory of mobile devices and associated services is established.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The Environmental Protection Agency had taken steps to implement this recommendation. Specifically, it reported that it had conducted a management review and identified improvements to ensure that the agency has a complete inventory of mobile devices and services. However, as of August 2017, it had not demonstrated that it had established a complete inventory. We will continue to monitor the agency's progress.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Administrator of the Environmental Protection Agency should ensure procedures to monitor and control spending are established agency-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The Environmental Protection Agency has not yet implemented this recommendation. The agency stated that program offices receive quarterly mobile device usage reports and are requested to review them. However, as of August 2017, the agency had not provided documented procedures that address the elements of our recommendation.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Administrator of the National Aeronautics and Space Administration should ensure a complete inventory of mobile devices and associated services is established.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: The National Aeronautics and Space Administration (NASA) has not yet implemented the recommendation. In August 2017, officials from NASA's Office of the Chief Information Officer stated that the agency plans to address the recommendation through a strategic sourcing approach the agency is developing and estimates implementing in fiscal year 2018. The officials stated that the agency expects to fully address the recommendation by December 2018.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Administrator of the National Aeronautics and Space Administration should ensure a reliable inventory of mobile service contracts is developed and maintained.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: The National Aeronautics Administration (NASA) has not yet implemented the recommendation. In August 2017, officials from NASA's Office of the Chief Information Officer stated that the agency plans to address the recommendation through a strategic sourcing approach the agency is developing and estimates implementing in fiscal year 2018. The officials stated that the agency expects to fully address the recommendation by March 2019.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Administrator of the National Aeronautics and Space Administration should ensure procedures to monitor and control spending are established agency-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: The National Aeronautics and Space Administration (NASA) has not implemented the recommendation. In August 2017, officials from NASA's Office of the Chief Information Officer stated that the agency plans to address the recommendation through an Enterprise Mobility Service Contract that it plans to fully transition to by July 2019. The officials stated that the contract will allow the agency to monitor and optimize usage.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Commissioner of the Social Security Administration should ensure a complete inventory of mobile devices and associated services is established.

    Agency: Social Security Administration
    Status: Open

    Comments: The Social Security Administration (SSA) described steps it was taking to address our recommendation. Specifically, the agency stated that it had deployed and is operating a Mobile Expense Management System that will be used to maintain an enterprise-wide inventory of mobile devices and associated services once all the agency's mobile service contracts/accounts have been successfully consolidated onto one of the agency's blanket purchasing agreements. SSA expected to complete this consolidation in the September to October 2016 timeframe. However, as of August 2017, the agency had not demonstrated that it had implemented the recommendation. We will continue to monitor its progress in implementing this recommendation.
    Recommendation: To help the agency effectively manage spending on mobile devices and services, the Commissioner of the Social Security Administration should ensure procedures to monitor and control spending are established agency-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Social Security Administration
    Status: Open

    Comments: The Social Security Administration (SSA) described steps it was taking to address this recommendation. Specifically, the agency stated that representatives from various agency components were working to develop and document the policies, guidelines, processes, and procedures to effectively implement an enterprise model for mobile provisioning and management. SSA expects to complete this effort in fiscal year 2017. As of August 2017, the agency had not demonstrated that it had addressed the recommendation. We will continue to monitor its progress in implementing this recommendation.
    Recommendation: To help the department effectively manage spending on mobile devices and services, the Secretary of the Treasury should ensure procedures to monitor and control spending are established department-wide. Specifically, ensure that (1) procedures include assessing devices for zero, under, and over usage; (2) personnel with authority and responsibility for performing the procedures are identified; and (3) the specific steps to be taken to perform the process are documented.

    Agency: Department of the Treasury
    Status: Open

    Comments: The Department of the Treasury has not yet implemented this recommendation. In May 2016, the department stated that it had awarded two contracts to facilitate mobile device management, and had advised its bureaus to track, analyze, and manage mobile device use and cost in accordance with GAO guidance at their level until migration to the department-wide contracts has been completed. However, as of August 2017, the department had not demonstrated that it had established department-wide procedures to monitor and control spending on mobile devices and services. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To better enable OMB to oversee agency efforts to consolidate mobile telecommunications contracts, the Director should measure and report progress in achieving its goal of cost savings through consolidation, as described in the 2012 Digital Government Strategy.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: As of August 2017, the Office of Management and Budget (OMB) had made progress in implementing this recommendation by requiring agencies to track savings; however, it had not yet reported progress in achieving its goal of cost savings. Specifically, in August 2016, OMB issued a policy requiring covered agencies to appoint, by November 2016, a dedicated lead for mobile devices and services. The official is expected to work closely with senior agency officials to establish and maintain an agency-wide inventory of mobile contracts, identify opportunities for contract consolidation, and track savings, among other things. In addition, according to an official in OMB's Office of Federal Procurement, a team led by OMB, the General Services Administration, and the departments of Defense and Homeland Security, is to develop an approach for measuring savings related to mobile devices and services.
    Director: Johana R. Ayers
    Phone: (202) 512-5741

    1 open recommendations
    Recommendation: To obtain information useful to DLA's decision making regarding MRE inventory levels, the Assistant Secretary of Defense for Logistics and Materiel Readiness should direct the Director, DLA, to request that the military services, as part of existing coordination efforts, share information on potential changes to MRE consumption and disposals that could affect future demand.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics: Office of the Assistant Secretary for Logistics and Materiel Readiness
    Status: Open

    Comments: In a June 2015 report to Congress, DLA stated that the agency and the services were sharing information on MRE demand and usage patterns. DOD officials stated in August 2016 that DLA is requesting more detailed information regarding MRE consumption and disposal data from the services for fiscal year 2016. As of September 2017, DLA had not provided documentation of information-sharing incorporating consumption and disposal data. We will continue to monitor DLA's actions on this recommendation.
    Director: Zina Merritt
    Phone: (202) 512-5257

    2 open recommendations
    Recommendation: To help ensure that the Air Force is properly retaining items and accurately reporting its amount of retention stock and excess inventory in accordance with DOD guidance, and not spending resources to store unneeded inventory, the Secretary of the Air Force should direct the Commander, Air Force Materiel Command, to begin performing contingency retention reviews for those items, valued at about $2.6 billion, that it already knows should not be retained as economic retention stock so that it can identify and promptly dispose of inventory that is not needed.

    Agency: Department of Defense: Department of the Air Force
    Status: Open

    Comments: As of August 2017, the Air Force has not completed the review of all of the necessary items to address the recommendation. We will continue to monitor the Air Force's actions to fully address this implementation.
    Recommendation: To help ensure that the Navy has adequate oversight of on-order excess inventory termination decisions and necessary performance measures consistent with DOD guidance, the Secretary of the Navy should direct the Commander, Naval Supply Systems Command, to incorporate the graduated management reviews and the ability to track and review the reasons for not canceling and modifying on-order excess items into its automated termination module that is under development.

    Agency: Department of Defense: Department of the Navy
    Status: Open

    Comments: As of September 2017, Naval Supply Systems Command plans to incorporate graduated management reviews and the ability to track and review the reason for not canceling and modifying on-order excess items into its automated termination module that is under development and being implemented. However, fiscal year 2019 is the best estimate for full implementation of such capabilities into the automated termination module, according to Naval Supply Systems Command officials.
    Director: Zina Merritt
    Phone: (202) 512-5257

    1 open recommendations
    Recommendation: To ensure DLA is improving its collaborative forecasting effort, in accordance with DOD guidance that emphasizes monitoring the efficient use of resources and leading practices for results-oriented management, the Secretary of Defense should direct the Director, DLA, in collaboration with the Office of the Assistant Secretary of Defense for Logistics and Materiel Readiness and the Secretaries of the Army, Navy, and Air Force, to develop and implement the necessary corrective actions to improve the results of collaborative forecasting across DOD.

    Agency: Department of Defense
    Status: Open

    Comments: As of September 2016, the Defense Logistics Agency (DLA) is in the process of developing an additional metric that will measure whether collaborative forecasting on a customer-by-customer basis is beneficial (i.e., the collaborative forecast added-value versus using a statistical forecast). DLA plans to work on the implementation of the metric for the remainder of 2016 and early 2017 with full implementation planned for July 2017. DLA, in collaboration with its customers (e.g., the Army, Navy, Marine Corps, and Air Force) have taken steps, such as developing more extensive metrics and improving the collaboration process, to enhance its collaborative forecasting programs, as we reported in GAO-16-450. We will continue to monitor DLA's progress in implementing the new metric as well as its efforts to monitor collaborative forecasting outcomes with the Army, Navy, Marine Corps, and Air Force.
    Director: Carol R. Cha
    Phone: (202) 512-4456

    100 open recommendations
    including 2 priority recommendations
    Recommendation: To ensure the effective management of software licenses, the Secretary of Agriculture should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Agriculture
    Status: Open

    Comments: In written comments to our report, the Department of Agriculture concurred with our recommendation. In July 2017, Agriculture reported on actions taken to address this recommendation, including the development of a draft software license management policy to address Information Technology Asset Management (ITAM) procedures and practices. We will follow-up with the department to monitor its progress in completing an agency-wide comprehensive policy for the management of software licenses.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Agriculture should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department of Agriculture agreed with our recommendation and, in July 2017 reported that it has established a comprehensive software license inventory. We will request additional information to validate the extent to which Agriculture addressed this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Agriculture should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department of Agriculture agreed with our recommendation. In July 2017, Agriculture reported on actions taken to address this recommendation. For example, Agriculture reported that it uses the Bigfix network management tool to track software. We will request additional information to validate the extent to which Agriculture regularly tracks and maintains the department's inventory of software licenses; and analyzes software data to inform decision making.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Agriculture should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department of Agriculture agreed with our recommendation. In July 2017, Agriculture reported on actions taken to address this recommendation. For example, agriculture reported that it continues to analyze existing contracts to show their utilization. We will request additional information to validate the extent to which Agriculture analyzes agency-wide software license data to identify opportunities to reduce costs and better inform investment decision making.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Agriculture should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Agriculture
    Status: Open

    Comments: In July 2017, Agriculture reported on actions taken to address this recommendation. For example, Agriculture reported that members of its Category Management Team have worked with GSA over the past year to better understand the terms and conditions of vendors, such as Oracle and Microsoft. In addition, Agriculture reported that the members maintain a Contracting Officer's Representative certification and attend continuous training on software procurement, contracting laws regulations and negotiations. We will request additional information to validate the extent to which Agriculture provided appropriate agency personnel with sufficient software license management training.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Commerce should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce concurred with our recommendation. In April 2017, the department reported that it has established an integrated project team (IPT) team with representation from the bureau enterprise architecture teams to develop a methodology of managing software licenses across the department. In addition, Commerce reported that the IPT is chartered to refine the department's software licenses policy over time and provide guidance in establishing an enterprise license software management practice. We will continue to monitor the department's progress in implementing a comprehensive software license management policy.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Commerce should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce partially concurred with our recommendation. In April 2017, the department reported that it has established an integrated project team (IPT) with representation from the bureau enterprise architecture teams to develop a methodology of managing licenses across the department. In addition, the department reported that the IPT is chartered to refine the software policy over time and provide guidance in establishing an enterprise license management practice. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Commerce should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Department of Commerce partially concurred with our recommendation. In April 2017, Commerce reported that it has conducted an inventory of software licenses through a data call and inventory collection template. Commerce also reported that it is evaluating how to automate the inventory process by leveraging the portfolio of deployed network discovery tools for identifying installed licensed products, collating and ingesting the information into a repository for maintenance and reporting of the data. We will continue to monitor the department's progress in implementing automated discovery and inventory tools in support of its department-wide software license inventory.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Commerce should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce partially concurred with our recommendation. In April 2017, Commerce reported that it has conducted an inventory of software licenses through a data call and inventory collection template. Commerce also reported that it is evaluating how to automate the inventory process by leveraging the portfolio of deployed network discovery tools for identifying installed licensed products, collating and ingesting the information into a repository for maintenance and reporting of the data. We will continue to monitor the department's progress in implementing automated discovery and inventory tools in support of its department-wide software license inventory.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Commerce should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce partially concurred with our recommendation. In April 2017, the department reported that it has established an integrated project team (IPT) with representation from the bureau enterprise architecture teams to develop a methodology of managing licenses across the department. In addition, the department reported that the IPT is chartered to refine the software policy over time and provide guidance in establishing an enterprise license management practice. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Commerce should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce partially concurred with our recommendation. In April 2017, the department reported that it has established an integrated project team (IPT) with representation from the bureau enterprise architecture teams to develop a methodology of managing licenses across the department. In addition, the department reported that the IPT is chartered to refine the software policy over time and provide guidance in establishing an enterprise license management practice. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Defense should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified

    Agency: Department of Defense
    Status: Open

    Comments: In March 2016, the Department of Defense reported that it was in the process of developing policy and guidance for software license management with issuance expected by the end of fiscal year 2017. As of July 2017, the department did not provide additional information. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Defense should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Defense
    Status: Open

    Comments: In March 2016, the Department of Defense (DOD) reported on actions to implement a more centralized software license management approach. For example, the department reported that the DOD CIO is leveraging the DOD Enterprise Software Initiative and joint enterprise license agreement efforts centrally managed by the Defense Information Systems Agency to coordinate centralized acquisitions for licenses that are commonly purchased across DOD. The DOD CIO also issued a memorandum on November 16, 2015 directing department-wide migration to the Microsoft Windows 10 Operating System by January 2017 for all Windows-based desktop and laptop computers, which will support an enterprise approach for centrally coordinating software license management. However, as of July 2017, the department did not provide additional information. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Defense should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense partially concurred to develop comprehensive inventory for the management of software licenses. In March 2016, DOD reported on actions to implement a comprehensive inventory using automated tools. For example, DOD reported that it has completed a software inventory license reporting plan and continues to automate security domains for asset management and plans to implement automated support and processes for software license management processes in Fiscal Year 2020. However, as of July 2017, the department did not provide additional information. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Defense should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense partially concurred with this recommendation to develop a comprehensive inventory for the management of software licenses. In March 2016, DOD reported on actions to implement this recommendation. For example, DOD reported that it has completed a software inventory license reporting plan and continues to automate security domains for asset management and plans to implement automated support and processes for software license management processes in Fiscal Year 2020. However, the department did not provide additional information as of July 2017. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Defense should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: The Department of Defense concurred with this recommendation. DOD made progress in implementing this recommendation by analyzing Fiscal Year 2013 selected software inventory data from 31 of 32 components. However, as of October 2016, DOD had not yet fully implemented this recommendation because it had not established automated discovery and inventory tools to maintain and track a comprehensive inventory of licenses, which are needed to fully and routinely analyze agency-wide software licensing data. Further, the department did not provide additional information as of July 2017. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Defense should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense concurred with this recommendation. In March 2016, DOD reported on actions to implement this recommendation. For example, DOD added a new webinar training session on software license management and developed a two-day in-person training course on "Strategic Vendor Management" that introduces participants to category management best practices for commercial software. DOD also reported that it expects to establish additional training on software license management by the end of fiscal year 2016. However, the department did not provide updated information as of July 2017. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Education should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Education
    Status: Open

    Comments: The Department of Education concurred with this recommendation. In August 2016, the Department provided evidence that it has developed agency-wide policy that addresses six of the seven elements that a comprehensive software licensing policy should specify. However, as of August 2017, the department did not provide evidence that its policy specifically addresses the analysis of software license data such as usage to inform decision making. We will follow up with the agency to obtain additional information on its software licensing policy and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Education should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Education
    Status: Open

    Comments: The Department of Education concurred with this recommendation. In August 2016, the department reported that it regularly analyzes agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making. For example, the department said that it manually analyzes software data by comparing data in the software inventory database with requests for software acquisitions. However, as of August 2017, the department did not provide documentation on its analysis of agency-wide software license data or on the extent to which this information was used to inform investment decisions to identify opportunities to reduce costs. We will follow-up with the department to obtain documentation supporting actions to fully implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Education should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Education
    Status: Open

    Comments: The Department of Education concurred with this recommendation. The department has made progress in implementing this recommendation by providing its staff with software license training, including training on its software tracking database. In addition, the department's Software Asset Management and Acquisition Policy (SAMA) require employees to take training on the SAMA policy and computer software piracy. However, as of August 2017, the department did not demonstrate that it offers training in other important areas specific to software license management, such as contract terms and conditions, laws, and regulations. We will continue to monitor the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Energy should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Energy
    Status: Open

    Comments: In the Department of Energy's written comments the agency neither agreed nor disagreed with our recommendation, but stated it has taken a number of steps to aggregate software licensing. In March 2017, Energy reported that it had developed an agency-wide comprehensive policy for the management of software licenses. In addition, the department reported that the policy encourages the consolidation of software package acquisition, volume purchasing arrangements, enterprise wide agreements and best practices in software implementation. However, the department has not yet provided documentation of its policy. We will follow-up with the department to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Energy should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Energy
    Status: Open

    Comments: In the Department of Energy's written comments the agency neither agreed nor disagreed with our recommendation, but stated it had taken a number of steps to aggregate software licensing, and at that time had no plans to centralize software licensing. In March 2017, the department reported that it's Office of the Chief Information Officer's Enterprise Wide Agreement (EWA) program host periodic conference calls with key IT representatives across the department's complex and recommend common software for consideration by the EWA program. In addition, the department reported that its Office of Management, Strategic Programs Division holds meetings throughout the department to facilitate a centralized management approach towards purchasing. However, the department has not provided evidence that it employs a centralized software management approach that is coordinated and integrated with key personnel for the majority of the agency's software licenses spending and/or enterprise-wide licenses. We will continue to monitor the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Energy should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Energy
    Status: Open

    Comments: In the Department of Energy's written comments the agency neither agreed nor disagreed with our recommendation, but stated it had taken a number of steps to aggregate software licensing, and at that time had no plans to centralize software licensing. In March 2017, the department reported that it's Office of the Chief Information Officer's Enterprise Wide Agreement (EWA) program hosts periodic conference calls with key IT representatives across the department's complex and recommend common software for consideration by the EWA program. In addition, the department reported that its Office of Management, Strategic Programs Division holds meetings throughout the department to facilitate a centralized management approach towards purchasing. However, the department has not provided evidence that it employs a centralized software management approach that is coordinated and integrated with key personnel for the majority of the department's software licenses spending and/or enterprise-wide licenses. We will continue to monitor the department's progress in implementing this recommendation
    Recommendation: To ensure the effective management of software licenses, the Secretary of Energy should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Energy
    Status: Open

    Comments: In Energy's written comments the agency neither agreed nor disagreed with our recommendation. In March 2017, DOE reported on actions to implement this recommendation. Consistent with the Act's provisions, Energy is working with GSA on providing usage data and support needed for the establishment of government-wide software contracts. The agency noted that it continues to use Continuous Monitoring and Diagnostic tools to inventory and consolidate software usage and eliminate unnecessary maintenance support costs. We have not yet validated agency actions on this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Energy should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Energy
    Status: Open

    Comments: In the Department of Energy's written comments the agency neither agreed nor disagreed with our recommendation, but stated it has taken a number of steps to aggregate software licensing. In March 2017, Energy stated that it is analyzing agency-wide software data through the CIO's Enterprise Wide Agreement program which hosts periodic conference calls with key IT representatives across Energy. However, Energy has not provided evidence that it is fully analyzing agency-wide software license data to inform investment decisions and identify opportunities to reduce costs. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Energy should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Energy
    Status: Open

    Comments: In Energy's written comments the agency neither agreed nor disagreed with our recommendation. In March 2017, the department noted that training for employees is managed on an office-by-office basis as part of the Individual Development and Training Needs Assessment Process and those individuals needing such training can be self-identified or identified by their supervisor for training. We will follow up with Energy to obtain documentation on its software license management training.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Health and Human Services should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) neither agreed nor disagreed with this recommendation. We have requested documentation regarding implementation of this recommendation, and as of July 2017, are awaiting a response. We will follow up with HHS to obtain supporting documentation and continue monitoring its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Health and Human Services should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) neither agreed nor disagreed with this recommendation. We have requested documentation regarding implementation of this recommendation, and as of July 2017, are awaiting a response. We will follow up with HHS to obtain supporting documentation and continue monitoring its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Health and Human Services should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) neither agreed nor disagreed with this recommendation. We have requested documentation regarding implementation of this recommendation, and as of July 2017, are awaiting a response. We will follow up with HHS to obtain supporting documentation and continue monitoring its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Health and Human Services should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) neither agreed nor disagreed with this recommendation. We have requested documentation regarding implementation of this recommendation, and as of July 2017, are awaiting a response. We will follow up with HHS to obtain supporting documentation and continue monitoring its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Health and Human Services should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) neither agreed nor disagreed with this recommendation. We have requested documentation regarding implementation of this recommendation, and as of July 2017, are awaiting a response. We will follow up with HHS to obtain supporting documentation and continue monitoring its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Health and Human Services should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) neither agreed nor disagreed with this recommendation. We have requested documentation regarding implementation of this recommendation, and as of July 2017, are awaiting a response. We will follow up with HHS to obtain supporting documentation and continue monitoring its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Homeland Security should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In June 2017, the Department of Homeland Security (DHS) reported that it is in the process of implementing the Continuous Diagnostics and Mitigation (CDM) tool that enables industry best practices and standards for software license management. DHS also reported that the CDM implementation will facilitate normalization efforts across DHS by defining common software license and maintenance requirements. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Homeland Security should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In June 2017, the Department of Homeland Security (DHS) reported that it is in the process of implementing the Continuous Diagnostics and Mitigation (CDM) tool that enables industry best practices and standards for software license management. DHS also reported that the CDM implementation will provide DHS with an automated capability for IT hardware and software asset discovery; IT asset inventory tracking; software inventory normalization; software license optimization; data sharing capabilities, and thus ensure full compliance with the requirement to maintain a continual agency-wide inventory of software licenses. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Homeland Security should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In June 2017, the Department of Homeland security (DHS) reported that it is in the process of implementing the Continuous Diagnostics and Mitigation (CDM) tool that enables industry best practices and standards for software license management. DHS also reported that the tracking of software assets and inventory will be implemented as CDM is rolled out to each DHS Component. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Homeland Security should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In June 2017, the Department of Homeland Security (DHS) reported that it is in the process of implementing the Continuous Diagnostics and Mitigation (CDM) tool that enables industry best practices and standards for software license management. DHS also reported that CDM tracking of software assets and inventory will be implemented as CDM is rolled out to each DHS Component. The CDM tool will provide DHS with an automated capability for IT hardware and software asset discovery; IT asset inventory tracking; software inventory normalization; software license optimization; data sharing capabilities, and thus ensure full compliance with the requirement to maintain a continual agency-wide inventory of software licenses, including all licenses purchased, deployed, and in use, as well as spending on subscription services. As this data is captured the DHS OCIO, OSDO will analyze the software license data to track cost, usage, benefits to establish spending data that allows to the Department to perform trend analysis. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Housing and Urban Development should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In written comments to our report, HUD agreed to take executive actions to address our recommendation and noted steps the agency plans to take. In its May 2017 update, HUD stated that the department developed a draft policy that will implement policies and responsibilities for managing software licenses and a software license consolidation plan to enable maintenance and enforcement of the software license management policy. In addition, the department reported that it appointed a software license manager who is the single point of contact for software license management. According to HUD, the targeted completion for implementing this recommendation is the first quarter of 2018. We will follow-up with the Department to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Housing and Urban Development should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In May 2017, HUD reported that its Office of the Chief information Officer (CIO) has achieved full operational capability for the agency's Federal Asset Management Enterprise System (FAMES) and began to populate the FAMES with information on the agency's software assets in January 2017. However, HUD noted that it still needs to implement and test the PRISM interface with the FAMES which the agency expects to be completed by the end of fiscal year 2017. We will follow-up with the department to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Housing and Urban Development should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In written comments to our report, HUD agreed to take executive actions to address our recommendation. In its May 2017 update, HUD reported on actions taken to implement this recommendation including the development of a GAP analysis to support acquisition and deployment of an automated software license management capability. According to HUD, this capability will provide the CIO with the data necessary to identify opportunities to reduce cost, implement IT commodity-consolidated acquisitions and buy licenses in bulk. We will follow-up with the department to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Housing and Urban Development should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Housing and Urban Development
    Status: Open

    Comments: In written comments to our report, HUD agreed to take executive actions to address our recommendation and noted steps the agency plans to take. In May 2017, HUD reported that the agency has worked with the Department of Defense (DOD) to offer DOD Enterprise Software Initiative (ESI) sponsored software license management training to staff and continues to work with peer agencies to identify opportunities to access required software management skills and other required training. HUD reported that its target completion for addressing this recommendation is the first quarter of 2018. We will follow-up with the department to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Interior should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of the Interior
    Status: Open

    Comments: The Department of Interior (DOI) agreed with this recommendation. In March 2017, DOI reported that the department has drafted a comprehensive policy that is comprised of the core elements of software management. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Interior should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of the Interior
    Status: Open

    Comments: In March 2017, DOI reported that the department is working on a comprehensive management approach for accounting for and managing IT Software Assets, and that this approach includes roles and responsibilities. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Interior should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of the Interior
    Status: Open

    Comments: In written comments to our report, the Department of Interior (DOI) concurred with our recommendation. In March 2017, DOI reported that the department was working on a comprehensive management approach for accounting for and managing IT Software Assets. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Interior should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of the Interior
    Status: Open

    Comments: In written comments to our report, the Department of Interior concurred with our recommendation. In March 2017, DOI reported that the department was working on a comprehensive management approach for accounting for and managing IT Software Assets. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Interior should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making

    Agency: Department of the Interior
    Status: Open

    Comments: In written comments to our report, the Department of Interior concurred with our recommendation. In March 2017, DOI reported that the department is working on a comprehensive management approach for accounting for and managing IT Software Assets. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Interior should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of the Interior
    Status: Open

    Comments: In written comments to our report, the Department of Interior partially concurred with our recommendation to provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management. In March 2017, DOI reported that the department DOI does and will continue to provide software license management training to agency personnel on contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management as appropriate. We will follow-up with the department to obtain supporting documentation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Justice should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Justice
    Status: Open

    Comments: In its June 2015 statement of actions to address our recommendations, the Department of Justice reported that it was pursuing a number of initiatives focused on improving Software License management. We contacted the department in July 2017 and are awaiting a response on the current status of efforts to implement this recommendation. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Justice should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Justice
    Status: Open

    Comments: The Department reported in June 2015 that it has taken initial steps to address our recommendations. For example, it reported using technology tools to pull software data being used within the infrastructure and to identify what software is not being used. We contacted the department in July 2017 and are awaiting a response on the current status of efforts to implement this recommendation. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Justice should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Justice
    Status: Open

    Comments: The Department in June 2015 reported that it has initiated steps to establish a comprehensive inventory of software licenses by using automated tools. We contacted the department in July 2017 and are awaiting a response on the current status of efforts to implement this recommendation. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Justice should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Justice
    Status: Open

    Comments: The Department has taken initial steps to regularly track and maintain a comprehensive inventory of software licenses. For example, the Department reported in June 2015, that it is managing a comprehensive inventory for major suppliers and exploring enterprise agreements with key suppliers to ensure compliance. We contacted the department in July 2017 and are awaiting a response on the current status of efforts to implement this recommendation. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Justice should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Justice
    Status: Open

    Comments: The Department reported in June 2015 that it has taken initial steps to analyze agency-wide software license data by providing better governance of software utilization to derive cost savings and by developing Enterprise License Agreements to achieve savings from processes across the components. We contacted the department in July 2017 and are awaiting a response on the current status of efforts to implement this recommendation. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Justice should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Justice
    Status: Open

    Comments: The Department reported in June 2015 that it has taken initial steps to provide training to appropriate agency personnel. For example, in the department's Vendor Management Calls they provide training on processes and the use of tools, including contract terms, negotiations, laws and regulations, acquisition, security planning and configuration management. We contacted the department in July 2017 and are awaiting a response on the current status of efforts to implement this recommendation. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Labor should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2017, the Department of Labor (DOL) reported that it plans to continue researching for an automated tool to identify, track and maintain the agency's software license inventory. We will continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Labor should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2017, the Department of Labor (DOL) reported that it plans to continue researching for an automated tool to identify, track and maintain the agency's software license inventory. We will continue to monitor its progress in implementing this recommendation
    Recommendation: To ensure the effective management of software licenses, the Secretary of Labor should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2017, the Department of Labor (DOL) reported that it was planning to assemble a cross-functional team before the end of fiscal year 2017 to evaluate solutions and tools for automated software management and to identify opportunities for enterprise-wide software agreements. We will continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Labor should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2016, the Department of Labor reported that it now has one individual certified in software management and intends to provide training to additional staff over the next year. In June 2017, Labor reported on progress in implementing this recommendation. Specifically, Labor noted that it has two additional personnel with configuration management and software library certifications to help ensure effective management of software licenses. We will continue to monitor its progress in providing appropriate agency personnel with sufficient training on managing software licenses.
    Recommendation: To ensure the effective management of software licenses, the Secretary of State should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation. In July 2017, the department reported that its existing department policy identifies a single office within the department for managing the enterprise software licensing agreements. However, the department did not provide evidence that it addressed the weaknesses identified in our report including policies establishing a comprehensive inventory, analyses of software license data, training on management of software licenses, goals and objectives, and consideration of the software license life-cycle phases. We will follow-up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of State should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with our recommendation. In July 2017, the department reported that existing policy identifies roles and responsibilities for key stakeholders in the acquisition of software including the CIO and systems owners. However, the department did not provided evidence that it addressed the weaknesses identified in our report including employing a centralized management approach to the software licenses that had been managed on a bureau by bureau basis. We will follow-up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of State should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with, and has taken steps to implement our recommendation. In July 2017, the department reported that it currently has insight into procurement information as well as a broad range of software inventory information available via the department's current network monitoring toolset and purchasing system. In addition, the department stated that it is in the process of implementing the Continuous Diagnostics and Mitigation (CDM) initiative spearheaded by the Department of Homeland Security. According to the department, the CDM is expected to provide an improved, more consolidated, user-friendly, and actionable view into software license data on its network. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of State should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with, and has taken steps to implement our recommendation. In July 2017, the department reported that it currently has insight into procurement information as well as a broad range of software inventory information available via the department's current network monitoring toolset and purchasing system. In addition, the department stated that it is in the process of implementing the Continuous Diagnostics and Mitigation (CDM) which is expected to become the department's automated tool to track its software inventory. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of State should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with, and has taken steps to implement our recommendation. In July 2017, the department reported that it currently conducts software licenses analysis on a contract-by-contract basis, with a focus on the highest-dollar contracts. In addition, the department stated that the implementation of Continuous Diagnostics and Mitigation (CDM) automated tool is expected to provide a baseline of inventory, usage, and trending data that combined with our acquisition insight will permit decision makers to identify opportunities for future centralized, enterprise agreements. We will continue to monitor the department's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of State should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with, and has taken steps to implement our recommendation. In July 2017, the department reported that it has provided software license management training to the agency's Information Resource Management and acquisition personnel and that the agency plans to provide more relevant software license training in the future. We will follow-up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Transportation should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of Transportation
    Status: Open

    Comments: In February 2017, DOT stated that it has developed a policy addressing components of centralized management and management of software licenses through the entire life cycle. In addition, DOT updated its policy to address regularly tracking licenses using automated tools, analyzing license data to inform investment decision making, providing license management training to personnel, and establishing goals and objectives of the program. However, while DOT's Order 1351.21 states that each Enterprise License Agreement will be accompanied by a licensed management portal to provide department-wide transparency on how many licenses are available and when licenses need to be renewed, the policy did not include details on procedures for establishing a comprehensive inventory by identifying and collecting information about software license agreements using automated discovery and inventory tools. We will follow up with the department to obtain evidence of the department-wide implementation of this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Transportation should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Transportation
    Status: Open

    Comments: In February 2017, DOT reported that the Federal Information Technology Acquisition Reform Act (FITARA) guidance requires the department to maintain a continual agency-wide inventory of software licenses. However, DOT did not provide evidence that it had established a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses. We will follow-up with the department to obtain evidence of the implementation of this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Transportation should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Transportation
    Status: Open

    Comments: In February 2017, the Department of Transportation (DOT) noted that it was following guidance under the Federal Information Technology Acquisition Reform Act (FITARA). However, DOT did not provide evidence that it is regularly tracing and maintaining a comprehensive inventory of software licenses. We will follow up with the department to obtain evidence of the department-wide implementation of this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Transportation should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Transportation
    Status: Open

    Comments: In February 2017, the Department of Transportation (DOT) noted that it was following guidance under the Federal Information Technology Acquisition Reform Act (FITARA). However, DOT did not provide evidence that it analyzes agency-wide software license data to identify opportunities to reduce cost and inform decisions. We will follow up with the department to obtain evidence of the department-wide implementation of this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Transportation should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Transportation
    Status: Open

    Comments: In February 2017, the Department of Transportation (DOT) reported that its Office of the Chief Information Officer (OCIO) is piloting the Staff Training Education and Professional Development Program (STEP) for all OCIO employees. The courses cover areas such as contracting and negotiations, laws and regulations and security training. However, DOT reported that the training is not specific to software licensing, although elements of software management are covered in full through the offerings within the STEP program. We will follow up with the department to obtain evidence of the department-wide implementation of this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Treasury should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its July 2016 statement on corrective actions to address our recommendations, Treasury reported that it continues to be dependent on the rollout of the Department of Homeland Security's Continuous Diagnostics and Mitigation (CDM) program. According to Treasury, once implemented the CDM capabilities will enhance the department's security posture and provide the department with capabilities for automatically collecting software and hardware inventories. Treasury stated that it will then work with its bureaus to develop common procedures, policies and capabilities for auditing and tracking software inventories. In March and September of 2017, we contacted the department and are awaiting a response on the status of efforts to implement this recommendation. We will follow-up with Treasury to monitor its progress in implementing this recommendation and obtain supporting documentation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Treasury should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its July 2016 statement on corrective actions to address our recommendations, Treasury reported that it continues to be dependent on the rollout of the Department of Homeland Security's Continuous Diagnostics and Mitigation (CDM) program. According to Treasury, once implemented the CDM capabilities will enhance the department's security posture and provide the department with capabilities for automatically collecting software and hardware inventories. Treasury stated that it will then work with its bureaus to develop common procedures, policies and capabilities for auditing and tracking software inventories. In March and September of 2017, we contacted the department and are awaiting a response on the status of efforts to implement this recommendation. We will follow-up with Treasury to monitor its progress in implementing this recommendation and obtain supporting documentation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Treasury should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its July 2016 statement on corrective actions to address our recommendations, Treasury reported that it continues to be dependent on the rollout of the Department of Homeland Security's Continuous Diagnostics and Mitigation (CDM) program. According to Treasury, once implemented the CDM capabilities will enhance the department's security posture and provide the department with capabilities for automatically collecting software and hardware inventories. Treasury stated that it will then work with its bureaus to develop common procedures, policies and capabilities for auditing and tracking software inventories. In March and September of 2017, we contacted the department and are awaiting a response on the status of efforts to implement this recommendation. We will follow-up with Treasury to monitor its progress in implementing this recommendation and obtain supporting documentation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Treasury should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its July 2016 statement on corrective actions to address our recommendations, Treasury reported that it continues to be dependent on the rollout of the Department of Homeland Security's Continuous Diagnostics and Mitigation (CDM) program. According to Treasury, once implemented the CDM capabilities will enhance the department's security posture and provide the department with capabilities for automatically collecting software and hardware inventories. Treasury stated that it will then work with its bureaus to develop common procedures, policies and capabilities for auditing and tracking software inventories. In March and September of 2017, we contacted the department and are awaiting a response on the status of efforts to implement this recommendation. We will follow-up with Treasury to monitor its progress in implementing this recommendation and obtain supporting documentation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Treasury should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its July 2016 statement on corrective actions to address our recommendations, Treasury reported that it continues to be dependent on the rollout of the Department of Homeland Security's Continuous Diagnostics and Mitigation (CDM) program. According to Treasury, once implemented the CDM capabilities will enhance the department's security posture and provide the department with capabilities for automatically collecting software and hardware inventories. Treasury stated that it will then work with its bureaus to develop common procedures, policies and capabilities for auditing and tracking software inventories. Treasury also stated that these tools, policies and procedures will allow the department to study usage and better inform future procurement needs to minimize cost and duplication. In March and September of 2017, we contacted the department and are awaiting a response on the status of efforts to implement this recommendation. We will follow-up with Treasury to monitor its progress in implementing this recommendation and obtain supporting documentation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of the Treasury should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its July 2016 statement on corrective actions to address our recommendations, Treasury reported that it continues to be dependent on the rollout of the Department of Homeland Security's Continuous Diagnostics and Mitigation (CDM) program. In March and September of 2017, we contacted the department and are awaiting a response on the status of efforts to implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Veterans Affairs should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In written comments to our report, the Department of Veterans Affairs (VA) agreed with our recommendation. In September 2017, VA provided information on actions taken to address our recommendation. However, we have not yet validated agency actions on this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Veterans Affairs should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In written comments to our report, the Department of Veteran Affairs (VA) agreed with our recommendation. In September 2017, VA provided information on actions taken to address our recommendation. However, we have not yet validated agency actions on this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Veterans Affairs should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In written comments to our report, the Department of Veterans Affairs (VA) agreed with our recommendation. In September 2017, VA provided information on actions taken to address our recommendation. However, we have not yet validated agency actions on this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Secretary of Veterans Affairs should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: In written comments to our report, the Department of Veterans Affairs (VA) agreed with our recommendation and reported that it made progress in providing software asset management (SAM) training to all personnel responsible for overseeing software enterprise license agreement (ELA) management. In September 2017, VA provided information on actions taken to address our recommendation. However, we have not yet validated agency actions on this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the Environmental Protection Agency should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, Environment Protection Agency (EPA) reported that it is currently taking steps to develop a comprehensive policy that will address a centralized management program of licenses, an analysis to inform decision making, education and training goals and overall management throughout the lifecycle. In addition, EPA stated that it is still leveraging the efforts of the Continuous Diagnostics and Mitigation project as well as its Office of Acquisition Management's consolidation of its Microsoft suite. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the Environmental Protection Agency should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, the Environment Protection Agency (EPA) reported that it is currently taking steps to develop a comprehensive policy that will address a centralized management program of licenses. In addition, EPA stated that it is still leveraging the efforts of the Continuous Diagnostics and Mitigation project as well as leveraging its Office of Acquisition Management's consolidation of enterprise licenses. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the Environmental Protection Agency should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, EPA reported that it is currently leveraging its Continuous Diagnostics and Mitigation program for a comprehensive software license inventory. EPA also reported that this comprehensive inventory will be provided via an automated dashboard. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the Environmental Protection Agency should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, the Environment Protection Agency (EPA) reported that it is currently leveraging its Continuous Diagnostics and Mitigation program for an automated tool that will establish a comprehensive software license inventory. EPA We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the Environmental Protection Agency should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, the Environment Protection Agency reported that it is currently leveraging its Continuous Diagnostics and Mitigation program for a comprehensive software license inventory. that will be available by the second quarter of fiscal year 2017. EPA also stated that it has consolidated six of the agency's eight major software license contracts. In addition, EPA reported that it is currently conducting an analysis of licenses and maintenance with regards to category management to determine the current spend environment and visibility within the agency to develop strategies for addressing each platform. We will follow up with the agency to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the Environmental Protection Agency should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, the Environment Protection Agency (EPA) reported that it is working to develop a robust training curriculum that addresses all software license requirements including but not limited to negotiations, laws and regulations, and contract terms and conditions department wide. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the National Aeronautics and Space Administration should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: The National Aeronautics and Space Administration (NASA) has taken steps to implement our recommendation. In July 2017, NASA reported that the agency currently owns an enterprise software license management tool for the Office of the Chief Engineer and that the Office of the Chief Information Office will be coordinating with stakeholders to pursue expanding the use of this system NASA-wide. NASA anticipates completing this effort by the end of the fiscal year 2017.
    Recommendation: To ensure the effective management of software licenses, the Adminitrator of the National Aeronautics and Space Administration should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: The National Aeronautics and Space Administration (NASA) has taken steps to implement our recommendation. In July 2017, NASA reported that the agency currently owns an enterprise software license management tool for the Office of the Chief Engineer and that the Office of the Chief Information Office will be coordinating with stakeholders to pursue expanding the use of this system NASA-wide. NASA anticipates completing this effort by the end of the fiscal year 2017. We will continue to monitor NASA's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the National Science Foundation should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified.

    Agency: National Science Foundation
    Status: Open

    Comments: In March 2017, NSF reported on actions taken to implement this recommendation. For example, the agency reported that in July 2015 NSF issued a new acquisition policy that provides the Chief Information Officer central oversight authority for IT acquisitions including software agreements. However, the guidance does not specify policies on managing software licenses for regularly tracking and maintaining software licenses to assist the agency in implementing decisions throughout the software license management life cycle, analyzing software usage and other data to make cost-effective decisions and providing training relevant to software license management. We will continue to monitor the agency's progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the National Science Foundation should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: National Science Foundation
    Status: Open

    Comments: In March 2017, NSF reported that it continues to regularly track and maintain a comprehensive inventory of software licenses. For example, NSF reported that in 2015 the agency implemented an automated tool to capture, track and report on software licenses. In addition, NSF reported that it is implementing a Continuous Diagnostic and Mitigation (CDM) capabilities to further consolidate and centralize management of the agency's software asset inventory in an automated way. However, NSF did not provide documentation showing that it regularly tracks and maintains its inventory using automated tools and metrics. We will follow-up with the agency to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the National Science Foundation should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: National Science Foundation
    Status: Open

    Comments: In March 2017, NSF reported on its progress in analyzing agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making. However, NSF did not provide documentation demonstrating that it analyzed agency-wide software license data to inform investment decisions and identify opportunities to reduce costs. We will follow-up with the agency to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the National Science Foundation should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: National Science Foundation
    Status: Open

    Comments: In March 2017, NFS reported that the agency is committed to providing software license training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management. However, NFS did not provide documentation showing that this training include aspects of sufficient software license management training such as contract terms and conditions or negotiations. We will follow-up with the agency to obtain supporting documentation and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Chairman of the Nuclear Regulatory Commission should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: The Nuclear Regulatory Commission (NRC) has taken steps to implement this recommendation. For example, in March 2017, NRC reported that the agency's Software Manager is in the process of developing the NRC Software Management Centralization Plan to meet NRC's business needs and to ensure compliance with applicable Federal mandates and guidelines, including those from the Office of Management and Budget, the Federal Information Technology Acquisition Reform Act, the Federal Information Security Management Act, and from the National Institute of Standards and Technology. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Chairman of the Nuclear Regulatory Commission should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: In March 2017, the Nuclear Regulatory Commission (NRC) stated that a manual effort is underway to gather and verify data associated with the software on the list to complete a comprehensive inventory of software licenses. NRC also reported that it has developed requirements for an information technology asset management tool to support the establishment of a comprehensive inventory of software licenses using automated tools. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Chairman of the Nuclear Regulatory Commission should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: In March 2017, the Nuclear Regulatory Commission (NRC) stated that a manual effort is underway to gather and verify data associated with the software on the list to complete a comprehensive inventory of software licenses. NRC also reported that it has developed requirements for an information technology asset management tool to support the establishment of a comprehensive inventory of software licenses using automated tools. Upon deployment of an automated tool, NRC reported that it will be able to regularly track and maintain a comprehensive inventory of all software licenses. We plan to follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Chairman of the Nuclear Regulatory Commission should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: In March 2017, the Nuclear Regulatory Commission (NRC) reported that the agency will analyze agency-wide software license data after it deploys an automated tool. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Chairman of the Nuclear Regulatory Commission should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: In March 2017, the Nuclear Regulatory Commission (NRC) reported that the agency plans to provide software license management training to all key personnel. NRC also reported that its software training is currently being developed by the Office of Management and Budget, the Federal Acquisition Institute and the Defense Acquisition University. We will follow up with the agency to obtain supporting documents and continue to monitor its progress in implementing this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the Office of Personnel Management should develop an agency-wide comprehensive policy for the management of software licenses that addresses the weaknesses we identified

    Agency: Office of Personnel Management
    Status: Open

    Comments: OPM concurred with this recommendation and in September 2015, reported that it had developed a guide to capture enterprise architecture (EA) lifecycle activities including software licensing management, acquisition, and requirements during several points of the project lifecycle. We contacted the agency and, as of September 2017, are awaiting a response on the current status of efforts to implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the Office of Personnel Management should employ a centralized software license management approach that is coordinated and integrated with key personnel for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Office of Personnel Management
    Status: Open

    Comments: OPM concurred with this recommendation and in September 2015 reported that it is finalizing a revised Life Cycle Management draft policy which will use stage gate reviews to evaluate the progress of projects including software licenses throughout the agency. According to OPM, once the new policy is approved, OPM subject matter experts will review project documentation during stage gates reviews to make written recommendations on whether projects should continue. OPM's Investment Review Board will then review that recommendation and other procurement documentation to make a final recommendation to the OPM Director. We contacted the agency and, as of September 2017, are awaiting a response on the current status of efforts to implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the Office of Personnel Management should establish a comprehensive inventory of software licenses using automated tools for the majority of agency software license spending and/or enterprise-wide licenses.

    Agency: Office of Personnel Management
    Status: Open

    Comments: OPM concurred with this recommendation and in September 2015 OPM reported that it acquired an enterprise architecture repository tool and is collecting information on its software applications. OPM also reported that it is assembling and performing quality reviews on hardware and software lists currently maintained in spreadsheets, in its EA Systems database, and Remedy database in order to consolidate the entire hardware and software asset inventory. We contacted the department and, as of September 2017, are awaiting a response on the current status of efforts to implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the Office of Personnel Management should regularly track and maintain a comprehensive inventory of software licenses using automated tools and metrics.

    Agency: Office of Personnel Management
    Status: Open

    Comments: OPM concurred with this recommendation and in September 2015 OPM reported that it acquired an enterprise architecture repository tool and is collecting information on its software applications. We contacted the department and, as of September 2017, are awaiting a response on the current status of efforts to implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the Office of Personnel Management should analyze agency-wide software license data, such as costs, benefits, usage, and trending data, to identify opportunities to reduce costs and better inform investment decision making.

    Agency: Office of Personnel Management
    Status: Open

    Comments: In written comments to our report, OPM concurred with our recommendations and noted actions the agency plans to take. We contacted the department and, as of September 2017, are awaiting a response on the current status of efforts to implement this recommendation.
    Recommendation: To ensure the effective management of software licenses, the Director of the Office of Personnel Management should provide software license management training to appropriate agency personnel addressing contract terms and conditions, negotiations, laws and regulations, acquisition, security planning, and configuration management.

    Agency: Office of Personnel Management
    Status: Open

    Comments: In written comments to our report, OPM concurred with our recommendations and noted actions the agency plans to take. We contacted the department and, as of September 2017, are awaiting a response on the current status of efforts to implement this recommendation.
    Director: Dinapoli, Timothy J
    Phone: (202) 512-4841

    7 open recommendations
    Recommendation: To improve civilian IC elements' or their respective departments' ability to mitigate risks associated with the use of contractors, the Director of National Intelligence, Director of the Central Intelligence Agency, Attorney General of the United States, and Secretaries of Energy and the Treasury should direct responsible agency officials to set time frames to develop guidance that fully addresses the Office of Federal Procurement Policy, Policy Letter 11-01's requirements related to closely supporting inherently governmental functions.

    Agency: Office of the Director of National Intelligence
    Status: Open

    Comments: In providing comments on this report, the agency concurred with this recommendation. ODNI has held roundtables to discuss OFPP PL 11-01 implementation with other IC agencies. ODNI also revised ICD 612 but has not developed implementing guidance for ODNI MSD.
    Recommendation: To improve civilian IC elements' or their respective departments' ability to mitigate risks associated with the use of contractors, the Director of National Intelligence, Director of the Central Intelligence Agency, Attorney General of the United States, and Secretaries of Energy and the Treasury should direct responsible agency officials to set time frames to develop guidance that fully addresses the Office of Federal Procurement Policy, Policy Letter 11-01's requirements related to closely supporting inherently governmental functions.

    Agency: Department of Energy
    Status: Open

    Comments: In its letter to OMB and the Congress, the agency concurred with this recommendation. In July 2015, the agency issued interim guidance, but the guidance does not fully address OFPP Policy Letter 11-01. The agency explained that once the Federal Acquisition Regulation is updated, the agency's acquisition regulation will be updated as necessary to reflect the new guidance. Since that time, no further action has occurred.
    Recommendation: To improve civilian IC elements' or their respective departments' ability to mitigate risks associated with the use of contractors, the Director of National Intelligence, Director of the Central Intelligence Agency, Attorney General of the United States, and Secretaries of Energy and the Treasury should direct responsible agency officials to set time frames to develop guidance that fully addresses the Office of Federal Procurement Policy, Policy Letter 11-01's requirements related to closely supporting inherently governmental functions.

    Agency: Department of Justice
    Status: Open

    Comments: In its letter to OMB and the Congress, the agency concurred with this recommendation but has not yet taken the actions necessary to implement it.
    Recommendation: To improve civilian IC elements' or their respective departments' ability to mitigate risks associated with the use of contractors, the Director of National Intelligence, Director of the Central Intelligence Agency, Attorney General of the United States, and Secretaries of Energy and the Treasury should direct responsible agency officials to set time frames to develop guidance that fully addresses the Office of Federal Procurement Policy, Policy Letter 11-01's requirements related to closely supporting inherently governmental functions.

    Agency: Department of the Treasury
    Status: Open

    Comments: In its letter to OMB and the Congress, the agency concurred with this recommendation. Treasury issued additional supplemental guidance and is currently updating its procurement and workforce guidance to fully address OFPP Policy Letter 11-01.
    Recommendation: To improve civilian IC elements' or their respective departments' ability to mitigate risks associated with the use of contractors, the Director of National Intelligence, Director of the Central Intelligence Agency, Attorney General of the United States, and Secretaries of Energy and the Treasury should direct responsible agency officials to set time frames to develop guidance that fully addresses the Office of Federal Procurement Policy, Policy Letter 11-01's requirements related to closely supporting inherently governmental functions.

    Agency: Central Intelligence Agency
    Status: Open

    Comments: The agency did not comment on our recommendation. Please contact Timothy DiNapoli at (202) 512-4841 or dinapolit@gao.gov for additional information on the status of this recommendation.
    Recommendation: To improve congressional oversight and enhance civilian IC elements' insights into their use of core contract personnel, when reporting to congressional committees, the IC CHCO should clearly specify limitations and significant methodological changes and their associated effects.

    Agency: Office of the Director of National Intelligence: IC Chief Human Capital Officer
    Status: Open

    Comments: The IC CHCO described steps it was taking to implement the recommendation. For example, the IC CHCO stated it highlighted limitations to the data and the reasons for data adjustments from year-to-year in its FY 2014-2016 briefings to Congress. We will continue to follow up with the IC CHCO to determine whether these actions meet the intent of the recommendation.
    Recommendation: To improve the ability of the civilian IC elements to strategically plan for their contractors and mitigate associated risks, the IC CHCO should revise the Intelligence Community Directive 612's provisions governing strategic workforce planning to require the IC elements to identify their assessment of the appropriate workforce mix on a function-by-function basis.

    Agency: Office of the Director of National Intelligence: IC Chief Human Capital Officer
    Status: Open

    Comments: In August 2015, IC CHCO revised Intelligence Community Directive 612 and removed the provisions governing strategic workforce planning. We will continue to follow up with IC CHCO to determine whether steps will be taken to require IC elements to identify an appropriate workforce mix.
    Director: Wise, David J
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To better ensure the quality of both the more detailed data that agencies collect on their structures and the summary information submitted in the FRPP, the Director of the Office of Management and Budget should, in collaboration with FRPC, develop guidance to improve agencies' internal controls to produce consistent, accurate, and reliable data on their structures.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm the actions that OMB has taken in response to this recommendation, we will provide updated information.
    Director: St James, Lorelei
    Phone: (202) 512-2834

    3 open recommendations
    Recommendation: To ensure efficient management of the circulating coin inventory, the Board of Governors should direct Cash Product Office (CPO) to develop a process to assess the factors that have influenced increasing coin operations costs and differences in costs across Reserve Banks and a process to use this information to identify practices that could lead to cost-savings.

    Agency: Federal Reserve System: Board of Governors
    Status: Open

    Comments: As of August 2017, GAO is reviewing the recommendation update information the Federal Reserve. The Federal Reserve has indicated that they have developed and approved a methodology to determine the differences in coin costs among different Reserve Banks and thhave begun to identify cost differences among Reserve Banks and also begun to decrease overall coin costs.
    Recommendation: To ensure efficient management of the circulating coin inventory, the Board of Governors should direct CPO to establish, document, and annually report to the Board performance goals and metrics for managing the circulating coin inventory, (e.g., Reserve Bank coin management costs) and measure performance towards those goals and metrics.

    Agency: Federal Reserve System: Board of Governors
    Status: Open

    Comments: As of August 2017, GAO is reviewing information provided by the Federal Reserve. The Federal Reserve has indicated that the Cash Advisory Group has endorsed CPO's coin metric methodology. In addition, the CPO is working with the Board of Governors to understand variances in unit costs and working to reduce those costs.
    Recommendation: To ensure efficient management of the circulating coin inventory, the Board of Governors should direct CPO to establish and implement a process to assess the accuracy of forecasts for new coin orders and revise the forecasts as needed.

    Agency: Federal Reserve System: Board of Governors
    Status: Open

    Comments: As of August 2017, GAO is reviewing information provided by the Federal Reserve. The Federal Reserve has indicated that they have begun work to implement a more formal assessment program for forecasting new coin orders. In addition, the Cash Product Office has begun work to refine the accuracy of these forecasts.
    Director: Aloise, Eugene E
    Phone: (202)512-6870

    1 open recommendations
    Recommendation: Once the stewardship for the isotopes have been assigned, the Secretary of Energy should direct the head of the responsible office(s) to develop strategic plans that, among other things, systematically assess and document risks to managing the isotopes and supporting activities, such as not having control over the supply of these isotopes, and implement actions needed to mitigate them.

    Agency: Department of Energy
    Status: Open

    Comments: According to the Isotope Program, it has assessed supply and demand for some key isotopes and is working with stakeholders to manage supply and demand of isotopes for which the program does not control the supply of. We will review the program's actions and update the status of this recommendation.