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    Subject Term: "Government contracts"

    11 publications with a total of 35 open recommendations including 4 priority recommendations
    Director: Cary Russell
    Phone: (202) 512-5431

    6 open recommendations
    Recommendation: To enable the department to enhance its visibility over contractor personnel for whom it may become responsible in the event of contingency and other applicable operations, the Secretary of Defense should, in coordination with the Chairman of the Joint Chiefs of Staff, update accountability guidance clarifying the types of contractor personnel that are to be accounted for in a steady-state environment.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enable PACOM to consistently account for contractor personnel in its area of responsibility, the Secretary of Defense should direct the PACOM Commander to clarify contractor personnel accountability guidance for the collection of all contractor personnel data in a steady-state environment and specify a system of record, such as SPOT, for the collection of this information.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure that combatant commands are not contracting with entities that may be connected to or supporting prohibited organizations, the Secretary of Defense should, in coordination with the Chairman of the Joint Chiefs of Staff, develop and issue guidance that clarifies the foreign-vendor vetting steps or process that should be established at each combatant command, including the operational conditions under which a foreign-vendor vetting cell should be established.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure that PACOM is not contracting with entities that may be connected to or supporting prohibited organizations, while awaiting DOD guidance on vendor vetting, the Secretary of Defense should direct the PACOM commander to consider developing vendor vetting guidance as other combatant commands have done, to prepare for the event that PACOM becomes actively engaged in hostilities.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enable OCS to be fully embedded in the command structure at the command and continue to build upon the progress of integrating OCS into the command, as PACOM updates OCS guidance, the Secretary of Defense should direct the PACOM Commander to consider ways to ensure all joint staff functions beyond the logistics area are fully integrated into its OCS organizational structure and OCS Integration Cell.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enable PACOM to better identify OCS requirements and incorporate those requirements into Annex Ws and their appendixes, the Secretary of Defense should direct the PACOM Commander to develop guidance that clarifies roles and responsibilities and the process that should be followed for OCS requirements development.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: William Shear
    Phone: (202) 512-8678

    2 open recommendations
    Recommendation: To provide reasonable assurance that DOD's Pilot Mentor-Protege Program meets its mission, the Director, DOD's Office of Small Business Programs, should conduct periodic reviews of the processes DOD components follow to approve agreements and take oversight actions, as appropriate.

    Agency: Department of Defense: Office of Small Business Programs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To provide reasonable assurance that DOD's Pilot Mentor-Protege Program meets its mission, the Director, DOD's Office of Small Business Programs, should complete actions to develop performance goals and related measures that are consistent with the program's stated purpose.

    Agency: Department of Defense: Office of Small Business Programs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    5 open recommendations
    including 4 priority recommendations
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should ensure that transition plans are submitted and monitored as required by FSSI guidance and guidance governing specific category management initiatives.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that agency transitions plans should be submitted and monitored in accordance with guidance, as GAO recommended in October 2016. OMB staff indicated that all FSSIs are now being evaluated against best in class criteria as part of the migration to a category management approach to federal procurement. Further, OMB staff stated that OMB will issue additional policy or guidance as necessary. GAO believes these actions, if implemented, would meet the intent of the recommendation. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given that transition plans were also required under FSSI guidance but were not submitted or monitored, it will be important for OMB to ensure that agencies follow through on submitting required plans going forward.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should update the Leadership Council charter to establish an expectation that Leadership Council agencies develop agency-specific targets for use of the solutions approved.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, OMB staff agreed with the need for agency-specific targets for use of FSSI and category management initiatives as GAO recommended. OMB staff recommended, however, that this be accomplished through the Category Management governance and reporting procedures and processes that will be instituted in upcoming guidance, rather than an update to the Leadership Council charter. In October 2016, OMB issued a draft circular on category management establishing that spend under management will be the principal measure OMB will use to assess agency adoption of category management. OMB staff indicated that they plan to evaluate at least annually agencies' spend under management results, which includes agency adoption of best in class solutions, and then review with agency leaders progress toward meeting goals. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low agency usage of the FSSIs, without such actions, and ensuring these targets and measures are set, OMB, and specifically the Office of Federal Procurement Policy, will lack the means to monitor progress and hold large procurement agencies accountable for using existing FSSIs or best in class solutions identified under subsequent category management efforts.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should revise the 2015 category management guidance to establish a process for setting targets and performance measures for each Leadership Council agency's adoption of proposed FSSIs and category management solutions and ensure agency specific targets and measures are set.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that Leadership Council agency progress towards implementing category management should be tracked and measured as we recommended. OMB staff reported that guidance is in draft form in which agency progress will be measured using the Spend Under Management (SUM) model which provides an assessment of category management maturity for each of the ten government-wide categories as evaluated against five attributes: leadership, strategy, data, tools, and metrics. OMB will assess agency progress no less than annually and will engage agency leaders in regularly reviewing progress toward their goals. In addition, OMB will track agency spend through best in class contracts and these data will likely be used as an internal category metric and shared with the agencies. Taken together, these actions are responsive to GAO?s recommendations. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low use of the FSSIs, OMB should continue to carefully monitor category management implementations as it moves forward and ensure that OFPP uses the planned targets and measures to hold agencies accountable for individual results. In short, greater accountability can lead to increased savings.
    Recommendation: To better promote federal agency accountability for implementing the FSSI and category management initiatives, the Administrator of Federal Procurement Policy should report on agency specific targets and metrics as part of the category management Cross-Agency Priority goal.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open
    Priority recommendation

    Comments: In October 2016, Office of Management and Budget (OMB) staff agreed that agency specific targets and metrics should be reported as GAO recommended in October 2016. OMB staff indicated that results achieved relative to the Category Management Cross Agency Priority (CAP) goal targets will continue to be reported on a quarterly basis on Peformance.gov but that they will likely not include agency specific targets and metrics. Rather, OMB staff indicated that agency spending through best in class solutions will be tracked and used as an internal category metric and that OMB will engage agency leaders in regularly reviewing progress toward their goals and assess agencies no less than annually. GAO believes these actions, if implemented, would meet the intent of the recommendation. As of August 1, 2017, OMB staff indicated they are continuing efforts to implement this recommendation. Given the low agency usage of the FSSIs, OMB needs to monitor progress and hold large procurement agencies accountable for using existing FSSIs or best in class solutions identified under subsequent category management efforts.
    Recommendation: To improve the management of current FSSIs, the GSA FSSI program management office should provide oversight and support to the Information Retrieval FSSI to better align their practices with current strategic sourcing guidance related to collecting and using transactional data to calculate savings.

    Agency: General Services Administration
    Status: Open

    Comments: In response to our recommendation, GSA conducted a gap analysis of the Information Retrieval FSSI and its compliance with FSSI standards and provided the Library of Congress with FSSI best practice tools and resources related to collecting transactional data and calculating savings. According to GSA, the Library of Congress intends to address gaps to support the goal of implementation in the next Information Retrieval award in 2018. GSA will monitor progress, and provide feedback and assistance.
    Director: Marie A. Mak
    Phone: (202) 512-4841

    8 open recommendations
    Recommendation: To help identify opportunities for cost savings, the Secretary of the Department of Defense should direct the Office of Defense Procurement and Acquisition Policy to issue guidance or instruction to help ensure that components make reasonable efforts to analyze component-level purchase card spend patterns to identify areas for possible savings.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, the agency concurred with this recommendation and stated that the department will issue guidance to help ensure that components make reasonable efforts to analyze component-level purchase card spend patterns to identify areas of potential savings. In September 2016, DOD issued guidance asking its components to analyze purchase card spend for potential cost savings and to consider broader application of cost savings opportunities across the department. We will continue to follow up with DOD to determine what steps have been taken to communicate findings.
    Recommendation: To help identify opportunities for cost savings, the Secretary of the Department of Energy should take reasonable steps to regularly analyze agency-wide purchase card spend patterns to identify areas such as high-use vendors or frequently purchased commodities for further analysis.

    Agency: Department of Energy
    Status: Open

    Comments: The agency concurred with this recommendation and has begun implementation of a Spend Analytics Database to support capture and analysis of data on agency-wide spending patterns. The department has compiled data and begun testing the new databases to determine if useful reports can be generated to assist agency-wide purchase card spending analysis.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The department concurred with this recommendation and updated its purchase card manual November 2016 to encourage components to perform additional spend analysis for the identification of strategic sourcing opportunities, but it is unclear how results of analysis will be communicated for broader application across the agency. The department is also working with industry partners to increase the level of shared data for purchase card transactions and will develop a plan to communicate these data across the agency to support information sharing and increases strategic sourcing opportunities.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, the agency concurred with this recommendation and stated that guidance that encourages local examination of purchase card spend patterns to identify opportunities for cost savings will be developed. In September 2016, DOD issued guidance asking its components to analyze purchase card spend for potential cost savings and to consider broader application of cost savings opportunities across the department. The guidance also asked components and services to report the results of these analysis to purchase card management officials. We will continue to follow up with DOD to determine what steps have been taken to communicate findings.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Energy
    Status: Open

    Comments: The agency concurred with this recommendation and will update its guidance, policy, and procedures to encourage local officials to examine purchase card spend patterns to identify opportunities to obtains savings and to share information on such efforts. Revisions were under review by the department in August 2017.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of the Interior
    Status: Open

    Comments: The department partially concurred with this recommendation, agreeing that it would be useful to perform analysis of purchase card spend patterns to identify opportunities for savings. However, rather than issue guidance, it will encourage its bureau charge card leads to use available tools to extract and share data with buyers and program managers. The department will also encourage bureau program and acquisition managers to share spend data across regional boundaries to identify potential opportunities to negotiate lower costs for commonly used items.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The department concurred with our recommendation and plans to develop guidance and implement strategic sourcing for all purchasing requirements to include purchase cards. Additionally the department will update purchase card policy to encourage agency officials to analyze spend patterns to identify opportunities to obtain savings and share information on these efforts. Further, the agency has developed a quarterly report to identify the top merchants receiving payment through the purchase card program in order to assist officials in identifying opportunities for strategic sourcing.
    Recommendation: To ensure that good practices are shared within agencies, the Secretaries of Defense, Veterans Affairs, the Interior, Homeland Security, and Energy, and the Environmental Protection Agency should develop guidance that encourages local officials to examine purchase card spend patterns to identify opportunities to obtain savings and to share information on such efforts. Where applicable, we further recommend that these agencies determine the feasibility for broader application of these efforts across the agency or organization.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The agency provided comments indicating its concurrence with this recommendation, noting that it looks forward to opportunities to benchmark with other agencies and share information on approaches taken to identify opportunities which led to positive strategic sourcing outcomes.
    Director: William T. Woods
    Phone: (202) 512-4841

    3 open recommendations
    Recommendation: To help ensure contracting officers follow ordering procedures when using FSS, and to enhance internal controls, the Secretaries of DOD and HHS and the Administrator of GSA should issue guidance emphasizing the requirement to seek discounts and outlining effective strategies for negotiating discounts when using the FSS program.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In December 2016, HHS stated that it had assessed and reviewed existing guidance and determined that existing guidance was adequate, but that HHS contracting officials needed to be refreshed on the content. While HHS stated that it had tasked the contracting heads of each HHS component with ensuring that its officials attend refresher training, the agency has not yet ensured that this has been accomplished. In June 2017, HHS officials said they were again considering issuing additional guidance, per our recommendation.
    Recommendation: To help ensure contracting officers follow ordering procedures when using FSS, and to enhance internal controls, the Secretaries of DOD and HHS and the Administrator of GSA should issue guidance reminding contracting officials of the procedures they must follow with respect to purchasing open market items through the FSS program, including the requirement to perform a separate determination that the prices of these items are fair and reasonable.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In December 2016, HHS stated that it had assessed and reviewed existing guidance and determined that existing guidance was adequate, but that HHS contracting officials needed to be refreshed on the content. While HHS stated that it had tasked the contracting heads of each HHS component with ensuring that its officials attend refresher training, the agency has not yet ensured that this has been accomplished. In June 2017, HHS officials said they were again considering issuing additional guidance, per our recommendation.
    Recommendation: To help foster competition for FSS orders consistent with the FAR, the Secretary of HHS should assess reasons that may be contributing to the high percentage of orders with one or two quotes--including the practice of narrowing the pool of potential vendors--and if necessary, depending on the results of the assessment, provide guidance to help ensure contracting officials are taking reasonable steps to obtain three or more quotes above the simplified acquisition threshold.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS agreed with the recommendation. In January 2017, an HHS official stated that the agency had tried to conduct an assessment but had not yet been able to obtain enough information. In June 2017, HHS officials said that they would reexamine how to conduct an assessment per our recommendation.
    Director: Michael Courts
    Phone: (202) 512-8980

    1 open recommendations
    Recommendation: The Secretary of State should direct State's Office of the Procurement Executive to incorporate leading practices into any future single insurer solicitations by determining whether existing guidance could be used, or by developing guidance based on leading practices in federal and State Department acquisition regulations and State internal control standards.

    Agency: Department of State
    Status: Open

    Comments: The Department of State concurred with the recommendation and said it would incorporate leading practices into any future single insurer solicitation if a determination is made to pursue a single insurer program. However, as of September 2017 State had not made a determination to pursue a single insurer program. GAO will continue to monitor State's effort to implement the recommendation.
    Director: Thomas Melito
    Phone: (202) 512-9601

    3 open recommendations
    Recommendation: To help ensure agencies can more fully implement their monitoring policy and guidance related to recruitment of foreign workers, the Secretaries of Defense and State and the Administrator of the U.S. Agency for International Development should each develop, as part of their agency policy and guidance, a more precise definition of recruitment fees, including permissible components and amounts.

    Agency: Department of Defense
    Status: Open

    Comments: In comments on a draft of the report, the Department of Defense (DOD) concurred with this recommendation and indicated that it would define recruitment fees as part of the next review of DOD policy on combating trafficking in persons. In January 2015, DOD and other agencies issued a final rule in the Federal Acquisition Regulation (FAR) that prohibits charging employees any recruitment fees; however, this rule did not provide a precise definition of such fees. In May 2016, DOD and others proposed a new FAR rule defining "recruitment fees." The public comment period for this proposed rule ended in July 2016, and, as of August 2017, the proposed rule was in process. In addition, DOD has updated its policy and guidance on combating trafficking in persons, most recently in June 2015. GAO is monitoring these efforts and will provide an update once the proposed FAR rule is finalized.
    Recommendation: To help ensure agencies can more fully implement their monitoring policy and guidance related to recruitment of foreign workers, the Secretaries of Defense and State and the Administrator of the U.S. Agency for International Development should each develop, as part of their agency policy and guidance, a more precise definition of recruitment fees, including permissible components and amounts.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In commenting on a draft of this report, the U.S. Agency for International Development (USAID) noted that a proposed amendment to the Federal Acquisition Regulation (FAR) on combating Trafficking in Persons (TIP) contained language that would prohibit charging contractor employees any recruitment fees. In January 2015, the final FAR rule was issued, prohibiting employers from charging employees any recruitment fees on government contracts; however, this rule did not provide a precise definition of such fees. In May 2016, a new FAR rule defining "recruitment fees," which would apply to USAID, among others, was proposed. The public comment period for this proposed rule ended in July 2016, and, as of August 2017, the proposed rule in process, GAO is monitoring the status of these actions and will provide an update on USAID's activities to define components of recruitment fees once the proposed FAR rule is finalized.
    Recommendation: To help improve agencies' abilities to detect potential TIP abuses and implement the U.S. government's zero tolerance policy, the Secretaries of Defense and State and the Administrator of the U.S. Agency for International Development should each take actions to better ensure that contracting officials specifically include TIP in monitoring plans and processes, especially in areas where the risk of trafficking is high. Such actions could include developing a process for auditing efforts to combat TIP or ensuring that officials responsible for contract monitoring are aware of all relevant acquisition policy and guidance on combating TIP.

    Agency: Department of Defense
    Status: Open

    Comments: In comments on a draft of the report, the Department of Defense (DOD) concurred with this recommendation and indicated that it would update the Defense Federal Acquisition Regulation Supplement (DFARS) accordingly once the final Federal Acquisition Regulation on Ending Trafficking in Persons had been published. In January 2015, DOD updated the DFARS to include a sample checklist for auditing compliance with Combating Trafficking in Persons (CTIP) policy. This checklist reiterates the U.S. government's zero tolerance policy regarding trafficking in persons and includes, among other items, questions regarding contractors' treatment of employee passports and other identification documents. In addition, in September 2017, DOD reported that it had developed and mandated acquisition training for DOD military and civilian contracting employees. U.S. Central Command has also created a CTIP Program Manager position in Afghanistan, which ensures that CTIP training is provided to contracting officials in that country. GAO is monitoring these efforts and will provide an update on DOD's progress as more information becomes available.
    Director: William Shear
    Phone: (202) 512-8678

    2 open recommendations
    Recommendation: To improve management and oversight of the WOSB program, and to help ensure the effective oversight of third-party certifiers, the Administrator of SBA should establish and implement comprehensive procedures to monitor and assess performance of certifiers in accord with the requirements of the third-party certifier agreement and program regulations.

    Agency: Small Business Administration
    Status: Open

    Comments: In response to this recommendation, SBA has taken some actions. For example, SBA created a standard operating procedure stating that third-party certifiers are subject to a compliance review by SBA at any time, and SBA has completed a review of the four authorized third-party certifiers. We continue to monitor SBA actions to address this recommendation.
    Recommendation: To improve management and oversight of the WOSB program, and to provide reasonable assurance that only eligible businesses obtain WOSB set-aside contracts, the Administrator of SBA should enhance examination of businesses that register to participate in the WOSB program, including actions such as: (1) promptly completing the development of procedures to conduct annual eligibility examinations and implementing such procedures; (2) analyzing examination results and individual businesses found to be ineligible to better understand the cause of the high rate of ineligibility in annual reviews, and determine what actions are needed to address the causes; and (3) implementing ongoing reviews of a sample of all businesses that have represented their eligibility to participate in the program.

    Agency: Small Business Administration
    Status: Open

    Comments: In response to this recommendation, SBA has created a standard operating procedure that includes some procedures for annual eligibility examinations. We continue to monitor SBA actions to address this recommendation.
    Director: Woods, William T
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: To ensure that DOD organizations fully comply with interagency acquisition regulations, the Secretary of Defense should direct the Office of Defense Procurement and Acquisition Policy, as part of its ongoing interagency acquisition policy review, to ensure that its acquisition regulations, policies, and guidance on interagency contracting are updated to reflect new Federal Acquisition Regulation (FAR) rules, including those related to a best procurement approach determination.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2014, DOD revised its acquisition regulations to incorporate additional guidance to ensure awareness of the total cost of interagency acquisitions, including fees, as part of making a determination that use of another agency's contract is in the best interest of DOD. However, DOD's regulations and guidance still do not reflect all of the factors described in the FAR which should be considered in making these determinations. In particular, DOD's regulations still do not mention assessing whether the requesting agency has the expertise to place orders and administer them against the selected contract vehicle throughout the acquisition lifecycle. In September 2017, DOD policy officials drafted new guidance to ensure that contracting officers document these factors, but this draft guidance is in the process of being reviewed and is not yet final.
    Director: Hutton, John P
    Phone: (202) 512-4841

    2 open recommendations
    Recommendation: To better focus agencies' efforts to manage the risks related to professional and management support service contracts, the Director of OMB, through the Office of Federal Procurement Policy (OFPP), should establish a near-term deadline for agencies to develop internal procedures required by OFPP Policy Letter 11-01, including for services that closely support inherently governmental functions.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: In providing comments on our report, OFPP generally agreed with this recommendation. During follow-up discussions, OFPP agreed to provide additional information to confirm the actions they have taken to address the recommendation. However, we have yet to receive this information. We will continue to follow this recommendation and provide updated information when available.
    Recommendation: To ensure that the risks of professional and management support service contracts are more fully considered and addressed, the Director of OMB, through the Office of Federal Procurement Policy, should include contracts coded in the Federal Procurement Data System - Next Generation (FPDS-NG) as Other Professional Services and Other Management Support Services in the cost savings initiative for management support services and planned service contract inventory guidance to agencies for conducting analysis of special interest functions.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: In providing comments on our report, OFPP generally agreed with this recommendation. We have had discussions with OFPP and they agreed to provide additional information on the actions taken to address the recommendation. However, we have yet to receive this information. We will continue to follow this recommendation and provide updated information when available.
    Director: Shear, William B
    Phone: (202)512-8678

    2 open recommendations
    Recommendation: To better address the purpose of the 8(a) program, meet the needs and expectations of the firms in the program, and improve SBA's ability to determine how well the program is working, the Administrator, SBA, should periodically perform a nationwide sample survey of 8(a) firms to obtain measurable program data. At a minimum, the survey should assess whether SBA assistance is meeting the firms' expectations and needs.

    Agency: Small Business Administration
    Status: Open

    Comments: SBA drafted a plan for providing individualized business development assistance to 8(a) firms, along with an assessment tool--the 8(a) Business Development Assessment Tool (BDAT). A subsequent evaluation of BDAT revealed that the tool would not provide the expected outcome. Consequently, the Office of Government Contracting and Business Development launched a more broad modernization effort in December of 2011. One of the outcomes of that effort was the conceptualization of the One Track Certification Management System (One Track CMS), which included many of the requirements from the BDAT. However, SBA experienced some delays regarding the contract for development and the ultimate implementation of the One Track CMS. On June 3, 2015, SBA and GAO staff met to discuss the status of open SBA 8(a) program recommendations. This recommendation was mentioned, but, no updates on the current status of this recommendation were provided. The One Track CMS was not yet operational as of the date of that meeting.
    Recommendation: To better address the purpose of the 8(a) program, meet the needs and expectations of the firms in the program, and improve SBA's ability to determine how well the program is working, the Administrator, SBA, should provide a method for collecting data on each firm's training needs for tracking the assistance provided.

    Agency: Small Business Administration
    Status: Open

    Comments: With the deployment of the Business Development Management Information System on July 28, 2008, along with an 8(a) Business Development Assessment Tool (BDAT)--which will entail an enhancement of SBA's Business Development Management Information System--SBA stated that it will be able to annually collect data that will be used to assess an 8(a) participant's needs for technical assistance and training. A subsequent evaluation of BDAT revealed that the tool would not provide the expected outcome. Consequently, the Office of Government Contracting and Business Development launched a more broad modernization effort in December of 2011. One of the outcomes of that effort was the conceptualization of One Track Certification Management System (One Track CMS), which included many of the requirements from the BDAT. However, SBA experienced some delays regarding the contract for development and the ultimate implementation of the One Track CMS. On June 3, 2015, SBA and GAO staff met to discuss the status of open SBA 8(a) program recommendations. This recommendation was mentioned, but no updates on the current status of this recommendation were provided. The One Track CMS was not yet operational as of the date of that meeting.