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    Subject Term: "Evaluation criteria"

    24 publications with a total of 67 open recommendations including 2 priority recommendations
    Director: Nancy Kingsbury
    Phone: (202) 512-2700

    1 open recommendations
    Recommendation: To help ensure that federal agencies obtain the evidence needed to address the most important questions to improve program implementation and performance, the Director of the Office of Management and Budget should direct each of the 24 Chief Financial Officer Act agencies to prepare an annual agency-wide evaluation plan that describes the (1) key questions for each significant evaluation study that the agency plans to begin in the next fiscal year, and (2) congressional committees; federal, state and local program partners; researchers; and other stakeholders that were consulted in preparing their plan. (Recommendation 1)

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Beryl H. Davis
    Phone: (202) 512-2623

    2 open recommendations
    Recommendation: To help ensure that government-wide compliance under IPERA is consistently determined and reported, the Director of OMB should coordinate with CIGIE to develop and issue guidance, either jointly or independently, to specify what procedures should be conducted as part of the IGs' IPERA compliance determinations.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: OMB had no comments on the report or the recommendation to coordinate with CIGIE to develop guidance. Although this recommendation was not directed to CIGIE, the CIGIE Chairperson stated that CIGIE would coordinate with OMB as needed and provide feedback on any draft OMB guidance.
    Recommendation: To help fulfill USDA's requirements under IPERA and OMB guidance--that agencies submit proposals to Congress when a program reaches 3 or more consecutive years of noncompliance with IPERA criteria--the Secretary of Agriculture should submit a letter to Congress detailing proposals for reauthorization or statutory changes in response to 3 consecutive years of noncompliance as of fiscal year 2015 for its Farm Security and Rural Investment Act Program. To the extent that reauthorization or statutory changes are not considered necessary to bring a program into compliance, the Secretary or designee should state so in the letter.

    Agency: Department of Agriculture
    Status: Open

    Comments: USDA's Acting Deputy Secretary concurred with this recommendation.
    Director: Jessica Farb
    Phone: (202) 512-6991

    10 open recommendations
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Millennium Challenge Corporation
    Status: Open

    Comments: In a letter provided to GAO in May 2017, MCC stated that it had responded to our finding that MCC needed to more clearly document the independence of its evaluators and fully disclose any potential conflicts of interest in the published final evaluations. In response to this recommendation, MCC revised its standard evaluator contract language and now requires the evaluator's independence, and any potential conflicts of interest, be fully documented in the published evaluation report. GAO will follow up on documentation of this and any other steps responsive to our recommendation.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of Defense
    Status: Open

    Comments: In May 2017, DOD provided a response to our final report, dated March 30, 2017. The response noted that, in January 2017, the Department established policy on assessment, monitoring, and evaluation (AM&E) for security cooperation with the goal of improving the quality of program evaluation across the Department. DOD also stated that it would review best practices for AM&E to determine those that are best suited for security assistance, and will discuss our findings and recommendations with the independent evaluator who conducts security assistance evaluations and encourage them to consider the recommendations in future evaluations. GAO will review the January 2017 guidance and will follow-up on specific steps taken by the DOD to incorporate best practices.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In a response to GAO in May 2017, HHS stated that the CDC Operationalization of the Evaluation Standards of Practice (ESOP) was updated in January 2017 and provides guidance on evaluation planning, protocol development, implementation, reporting, dissemination, and use of evaluation results, as well as reporting requirements. HHS also stated that it now reviews all evaluation and performance monitoring plans and assess report quality at several stages prior to publication and has begun to provide webinars and templates for evaluators to ensure that standards are addressed and reflected in the report. GAO will review the updated documents and request documentation of the actions taken for responsiveness to our recommendation.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of State
    Status: Open

    Comments: In a letter dated March 31, 2017, State reported that it would be expanding its evaluation policy into the new Program Design and Performance Management Policy for Programs, Projects, and Processes, expected to be in place by summer 2017. The policy and its implementation, along with the recently published Program Design and Performance Management toolkit, as well as updated policy guidance, constitute State's plan to improve evaluations. GAO will review the updated policy when it is released for its responsiveness to our recommendation.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In a letter provided to GAO in follow-up to our report, USAID stated that steps already taken include (1)recently updating and clarifying the requirements and quality standards for evaluations and (2) working to ensure that staff has the skills they need to manage evaluations through training and other capacity building actions. As of September 2017, GAO is reviewing the updated guidance and actions against the specific findings in our report to assess their responsiveness in addressing our findings.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Secretary of Health and Human Services should direct the Centers for Disease Control and Prevention to update its guidance and practices on the posting of evaluations to require President's Emergency Plan for AIDS Relief (PEPFAR) evaluations to be posted within the timeframe required by PEPFAR guidance.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In a response to GAO in May 2017, HHS stated that the CDC, as of December 2016, now provides guidance noting that each new evaluation protocol specifically state that a report on the main findings of an evaluation will be produced in alignment with the PEPFAR ESOP and posted (in English) on a publically accessible website within 90 days of completion. GAO will review the updated document for responsiveness to our recommendation.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Chief Executive Officer of MCC should adjust MCC evaluation practices to make evaluation reports available within the timeframe required by MCC guidance.

    Agency: Millennium Challenge Corporation
    Status: Open

    Comments: In a letter provided to GAO in May 2017, MCC stated that it had initiated a re-design of its evaluation monitoring information system to provide MCC with detailed timelines of each component of the evaluation review and publication process. GAO will follow up on documentation of this and any other steps responsive to our recommendation.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Secretary of State should amend State's evaluation policy to require the completion of dissemination plans for all agency evaluations

    Agency: Department of State
    Status: Open

    Comments: In a letter dated March 31, 2017, State reported that it would be expanding its evaluation policy into the new Program Design and Performance Management Policy for Programs, Projects, and Processes, expected to be in place by summer 2017. State reported that it would add a requirement for dissemination plans to the new policy. GAO will review the updated policy when it is released for its responsiveness to our recommendation.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Secretary of Agriculture should implement guidance and procedures for making FAS evaluations available online and searchable on a single website that can be accessed by the general public.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: J. Alfredo Gómez
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: To improve the quality of EPA's internal records and the information EPA can communicate to internal and external decision makers, the EPA Administrator should direct the Assistant Administrator for the Office of Administration and Resources Management to direct the Director of the Office of Grants and Debarment (OGD) to provide clear guidance to EPA staff to help ensure that staff correctly identify all EPA discretionary grant programs in the agency's internal grants management system.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In written comments on this report, EPA stated that there are opportunities to explore how to better develop guidance for tracking grants and determine how to make more complete information on discretionary grants publicly available. In June 2017, EPA reported that it intends to be involved in efforts in 2017 to improve the Catalog of Federal Domestic Assistance (CFDA) descriptions, which may include changes to the CFDA template language to improve clarity of discretionary grant designations. EPA stated that also in 2017 the agency will assess whether other actions are necessary to help staff better identify discretionary grant programs in the agency's internal grants management systems, including training and reconciling any inconsistencies in defining discretionary grants.
    Recommendation: To better enable Congress and other decision makers to monitor EPA's management of discretionary grants, the EPA Administrator should direct the Assistant Administrator for the Office of Administration and Resources Management to direct the Director of OGD to determine how to make more complete information on EPA's discretionary grants publicly available, such as by posting timely and complete reports on its website.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In June 2017, EPA reported that in 2017 the agency will begin to examine whether and how it can use its new internal Next Generation Grants System to generate more timely and complete reports related to discretionary grants and make them publicly available. EPA also stated that it plans to explore the ability to use the system to (1) generate more timely and complete information that can be publicly posted on the number of applications received and types of entities submitting applications for open competitive opportunities, and (2) produce an annual report on the amount of funds per discretionary grant program and whether such funds were for new awards or amendments.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    2 open recommendations
    including 1 priority recommendation
    Recommendation: Given DOT's new discretionary grant programs and similar challenges we have found with previous DOT programs, the Secretary of Transportation should issue a directive that governs department-wide and modal administration discretionary grant programs. Such a directive should include requirements to: (1) develop a plan for evaluating project proposals in advance of issuing a notice of funding availability that defines the stages of the process, including how the process will be overseen to ensure a consistent review of applications; (2) document key decisions, including the reason for any rating changes and the officials responsible for those changes, and how high-level concerns raised during the process were addressed; and (3) align stated program purpose and policy priorities with the evaluation and selection process.

    Agency: Department of Transportation
    Status: Open
    Priority recommendation

    Comments: DOT concurred with this recommendation. To fully implement this recommendation, DOT must issue a directive, to address our concerns and require DOT's operating administrations to develop and document procedures for all phases of the process for its discretionary grants.
    Recommendation: To better address FTA's stated policy priority of regional resilience and to minimize fragmentation of federal efforts, the Secretary of Transportation should direct the FTA Administrator to (a) examine the projects FTA funded under the Disaster Relief Appropriations Act of 2013 (DRAA) discretionary transit resilience grant program for potential duplication with other resilience efforts and (b) determine whether it is appropriate to realign funds for FTA-supported projects for other purposes authorized under the DRAA, or request a rescission of funds for any of the FTA-supported projects.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions DOT has taken in response to this recommendation, we will provide updated information.
    Director: Michelle Sager
    Phone: (202) 512-6806

    1 open recommendations
    Recommendation: To facilitate collaboration and identify and broadly disseminate information on leading practices and lessons learned, the Director of OMB should establish a formal means for agencies to collaborate on tiered evidence grants. This could include creating a formal working group or providing collaboration technologies, such as an electronic mailing list or web portals.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: In July 2017, OMB staff told us that they had established an interagency working group and other mechanisms to facilitate collaboration and disseminate information on tiered evidence grants. We have requested documentation of such activities but have yet to receive it.
    Director: Cary B. Russell
    Phone: (202) 512-5431

    2 open recommendations
    Recommendation: In order to better integrate virtual training devices into operational training, the Secretary of Defense should direct the Secretary of the Army to specify in Army guidance for developing virtual training device requirements that training developers consider and document the time available to train with the devices and intended usage rates to achieve training tasks and proficiency goals during operational training.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) partially concurred with this recommendation. As of August 2017, the Army reported taking limited steps to address this recommendation. Army officials stated that the Army has established target usage rates for existing virtual training devices, and has promulgated guidance and tracking tools for recording usage. However, the Army has not modified its guidance for developing new virtual training devices to reflect consideration of time available to train with a new device or expected usage rates to achieve training tasks and proficiency goals during operational training, as GAO recommended in August 2016.
    Recommendation: In order to better integrate virtual training devices into operational training, the Secretary of Defense should direct the Secretary of the Army to provide additional guidance on how to use virtual non-system training devices in operational training and explore opportunities to incorporate virtual training devices more fully into training strategies.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) concurred with this recommendation. As of August 2017, the Army has taken steps towards addressing it. Specifically, during the period May to November 2017, Headquarters, Department of the Army is leading an in-depth analysis of regular Army formations' readiness training models in support of operational demand. The outcome of this analysis will be viable and executable training models which will also inform future budget requests. According to Army officials, key stakeholders and relevant subject matter experts will identify and update unit training models to reflect training events and tasks to achieve training proficiency, to include key virtual training capabilities that enable specified training events. Key virtual training capabilities will be reflected for each collective and individual training event/task, which will better incorporate virtual training devices into training strategies, as GAO recommended in August 2016.
    Director: David A. Powner
    Phone: (202) 512-9286

    22 open recommendations
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions have been taken, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Education
    Status: Open

    Comments: The Department agreed with the recommendation, but has not provided an update on its actions to address it. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Energy
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that the Office of the CIO will update the CIO's OMB IT Dashboard Standard Operating Procedure to include the evaluation and assessment of active risks. This effort is to be completed by the end of December 2016. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it updated its CIO evaluation methodology to measure active risks in areas such as budget variance, performance, policy and governance compliance, risk management, and contract risk. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of the Interior
    Status: Open

    Comments: The Department agreed with this recommendation and, in a written response, stated that it plans to address this recommendation with the following actions: (1) developing a method to review and assign ratings for active risks that will be incorporated into CIO ratings and (2) integrating the risk rating methodology into a new process for all major investments' CIO ratings. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it is amending its current monthly review process to ensure that risks are factored into its IT Dashboard CIO ratings. VA expects to complete this effort during the first quarter of 2017. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Department of State
    Status: Open

    Comments: The Department agreed with the recommendation, but has not provided an update on its actions to address the recommendation. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Education, Energy, Health and Human Services, the Interior, State, and Veterans Affairs; and the Director of the Office of Personnel Management should direct their CIOs to factor active risks into their IT Dashboard CIO ratings.

    Agency: Office of Personnel Management
    Status: Open

    Comments: When we confirm what actions have been taken, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Defense, Education, and Homeland Security; and the Commissioner of the Social Security Administration should direct their CIOs to update their CIO ratings at least as frequently as required in OMB's guidance.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) disagreed with this recommendation. In its written response, the Department noted that its semi-annual reporting is consistent with FITARA requirements and is documented in its OMB-approved FITARA Implementation Plan. After the publication of our report in June 2016, OMB issued its "Fiscal Year 2018 IT Budget-Capital Planning Guidance." This guidance removes the mandatory reporting frequency, but states that OMB expects that the CIOs would evaluate and rate their investments at specific times, including when the investment business cases are submitted to OMB in the agency budget request and when the business cases are prepared for the President's Budget release. In light of this new guidance, we analyzed the Department's update frequency for its 34 major investments (as listed on the IT Dashboard in June 2017). From June 2016 through May 2017, we found that 26 of the investments' ratings were updated once: in May 2017. The other 8 investments were not updated during this timeframe. Prior to this, the last DOD rating updates were made in March 2016, over a year beforehand. This analysis shows that DOD is not adhering to either its own semi-annual reporting requirements or to OMB's expectations. As such, we are not closing the recommendation at this time. We will continue to monitor the IT Dashboard for changes to DOD's update frequency. We maintain that frequent rating updates help ensure that the information on the Dashboard is timely and accurately reflects recent changes. Without such updates, the CIO ratings on the IT Dashboard may not reflect the current level of investment risk.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that the Office of the CIO Enterprise Business Management Office is updating its program assessment guideline. The updated guideline will include risk-based scores as the basis for its investment ratings. The Department expects to release this new guideline by the end of December 2016. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions have been taken, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Education
    Status: Open

    Comments: The Department agreed with the recommendation, but has not provided an update on its actions to address it. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department agreed with our recommendation and, in a written response, stated that the CIO has revised the IT Dashboard assessment criteria to directly incorporate the degree of risk represented in the investments' Business Case documents. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions have been taken, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Energy
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that the Office of the CIO will update its IT Dashboard Standard Operating Procedure to include an active risk sub-criteria comprised of probability and impact scores. This effort is to be completed by the end of December 2016. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it updated its CIO evaluation methodology to measure active risks in areas such as budget variance, performance, policy and governance compliance, risk management, and contract risk. According to HHS, these risk areas reflect both internal and external risks that affect an investment's ability to accomplish its goals. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Social Security Administration
    Status: Open

    Comments: The agency partially agreed with our recommendation and, in a written response, stated that its CIO rating criteria includes a review of the level of risk facing an investment relative to that investment's ability to accomplish its goals. The written statement also notes that the CIO receives regular updates from key stakeholders on investment risks and mitigation plans. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions have been taken, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of the Treasury
    Status: Open

    Comments: When we confirm what actions have been taken, we will update the recommendation status.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The Department agreed with the recommendation and, in a written response, stated that it plans to require investment managers to assess operational risks detailing the probability and impact of pending threats to success. VA expects to complete this effort during the first quarter of 2017. We will continue to monitor the implementation of this recommendation.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Department of State
    Status: Open

    Comments: The Department agreed with the recommendation, but has not provided an update on its actions to address the recommendation. When we confirm what actions have been taken, we will update.
    Recommendation: To better ensure that the Dashboard ratings more accurately reflect risk, the Secretaries of the Departments of Agriculture, Commerce, Defense, Education, Energy, Health and Human Services, Homeland Security, State, Transportation, the Treasury, Veterans Affairs; the Administrator of the Environmental Protection Agency; and the Commissioner of the Social Security Administration should direct their CIOs to ensure that their CIO ratings reflect the level of risk facing an investment relative to that investment's ability to accomplish its goals.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: The agency disagreed with the recommendation and has not provided an update on its actions to address the recommendation. We will continue to monitor the implementation of this recommendation.
    Director: Kay E. Brown
    Phone: (202) 512-7215

    1 open recommendations
    Recommendation: To help ensure vulnerable unaccompanied children receive child advocate services, the Secretary of the Department of Health and Human Services should direct ORR to develop a monitoring process that includes: (1) regularly reviewing referrals to the program contractor, including identifying which care providers in locations with a child advocate program do not make referrals; and (2) reviewing information on the children the program contractor determines it is unable to serve.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In June 2016, the Office of Refugee Resettlement (ORR) reported that it is working with the child advocate contractor to develop standard operating procedures (SOP) to assign child advocates for children as well as address issues identified in the report and monitor the referral and selection process. ORR also reported that its field staff are working with care providers to ensure that care providers are making referrals for child advocates where a local program exists. In July 2017, ORR reported that new SOPs are under development and the program continues to deny cases when child advocates are unavailable due to the limited number of child advocates. Finalizing standard operating procedures for program referrals and developing a process to review information on the children the program contractor determines it is unable to serve would be positive steps towards addressing the recommendation.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    1 open recommendations
    Recommendation: To assist DOD in determining whether CIPP is meeting its intended purpose of enhancing retention and providing greater flexibility in the career path of servicemembers, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in collaboration with the service secretaries, to develop and implement a plan to evaluate the pilot that includes key features such as well-defined, clear, and measurable objectives and standards for determining pilot-program performance.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (DOD) concurred with our recommendation, and recognized the importance of developing well defined measures to evaluate the effectiveness and utility of the career intermission pilot program (CIPP). In November 2015, DOD acknowledged receipt of our final report and noted that its position on the report has not changed since providing official written comments. In May 2017, we issued GAO-17-623R, which provided an update to the CIPP participant data in our initial report, and noted that DOD had not established performance measures in response to our recommendation. As of September 2017, DOD had still not developed these measures, noting the program was still in a pilot stage, and the final consolidated report due to Congress in June 2023 will include narratives from the service secretaries discussing the effectiveness and value of the program.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: To better ensure that the agencies have sufficient information to understand the effectiveness of their approach to wildland fires, and to better position them to develop appropriate and effective strategies for wildland fire management, the Secretaries of Agriculture and the Interior should direct the Chief of the Forest Service and the Director of the Office of Wildland Fire to develop specific criteria for selecting wildland fires for review and for conducting the reviews as part of their efforts to improve their approach to reviewing fires.

    Agency: Department of Agriculture
    Status: Open

    Comments: In August 2017, the Forest Service amended its policy to reflect criteria it developed for selecting wildland fires for review. In addition, in August 2017, Forest Service officials told us the agency will host a "Risk Learning Summit" in November 2017 during which they plan to begin developing criteria for conducting fire reviews. They told us that once criteria are agreed upon, they will be reflected in Forest Service policy (through the Forest Service Manual) within a year or so of the summit (around November 2018).
    Recommendation: To better ensure that the agencies have sufficient information to understand the effectiveness of their approach to wildland fires, and to better position them to develop appropriate and effective strategies for wildland fire management, the Secretaries of Agriculture and the Interior should direct the Chief of the Forest Service and the Director of the Office of Wildland Fire to, once such criteria are established, revise agency policies to align with the specific criteria developed by the agencies.

    Agency: Department of Agriculture
    Status: Open

    Comments: In August 2017, the Forest Service amended its policy to reflect criteria it developed for selecting wildland fires for review. In addition, in August 2017, Forest Service officials told us the agency will host a "Risk Learning Summit" in November 2017 during which they plan to begin developing criteria for conducting fire reviews. They told us that once criteria are agreed upon, they will be reflected in Forest Service policy (through the Forest Service Manual) within a year or so of the summit (around November 2018).
    Director: James Cosgrove
    Phone: (202) 512-7114

    4 open recommendations
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should augment MA network adequacy criteria to address provider availability.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation, and noted in a January 2016 update that CMS will review how to augment the MA network adequacy criteria to address provider availability in future years. As of September 2016, agency officials have not implemented this recommendation.
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should verify provider information submitted by MAOs to ensure validity of the Health Services Delivery data.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation, and noted in a January 2016 update that the agency is working to standardize existing protocols to ensure the validity of the Health Services Delivery data submitted by MAOs with regards to exceptions requests and partial county justifications. However, unless CMS verifies provider information submitted by MAOs, the agency cannot be confident that MAOs are meeting network adequacy criteria. As of September 2016, agency officials have not implemented this recommendation.
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should expand network adequacy reviews by requiring that all MAOs periodically submit their networks for assessment against current Medicare requirements.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation. In a January 2016 update, the agency noted that CMS has expanded its reviews to include both existing and new service areas for network adequacy when MAOs apply for a service area expansion, However, unless CMS periodically requires evidence of compliance of all existing MAO networks, the agency cannot be confident that MAOs are meeting network adequacy criteria. As of September 2016, agency officials have not implemented this recommendation.
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should set minimum requirements for MAO letters notifying enrollees of provider terminations and require MAOs to submit sample letters to CMS for review.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation. In a January 2016 update, the agency noted that the Medicare Marketing Guidelines contain best practice suggestions of what should be included in the written termination notice; however, we note in our report those practices are not required, nor are the letters regularly reviewed. The agency also noted that it was considering rulemaking to require that MAOs submit sample written notices of termination to HHS for review and approval. As of September 2016, agency officials have not implemented this recommendation.
    Director: Mctigue Jr, James R
    Phone: (202) 512-9110

    2 open recommendations
    Recommendation: To better ensure the EO unit's adherence to the TE/GE division's mission of "applying the tax law with integrity and fairness to all" in selecting exempt organizations to review or examine, the Commissioner of Internal Revenue should direct EO to develop, document, and implement additional monitoring procedures in order to ensure case selection controls, including ensuring that procedures for obtaining required signatures and documenting explanations for selection decisions, are being followed.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: The Internal Revenue Service's Exempt Organizations (EO) unit issued a memo, in October 2015, to Area Managers requiring that they complete monthly sample reviews of closed and dismissed cases to ensure that proper managerial approvals are documented. EO also issued a memo, in April 2016, to examination staff and managers, emphasizing the importance of documenting justifications for examination dismissals. Additionally, operational reviews are conducted to ensure that the monitoring samples are being reviewed. In January 2017, EO's Exempt Organization Classification Area (EOCA) resumed quality reviews, which includes a review of documentation and EOCA database entries. As of May 2017, monitoring has not increased for EO referrals.
    Recommendation: In addition, the Commissioner of Internal Revenue should determine what additional controls may be needed to ensure that all closed examination files are tracked and maintained accurately.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In 2016, the Tax Exempt and Government Entities Unit (TE/GE) reviewed its internal processes and procedures and met with the Wage and investment (W&I) Files Unit to discuss procedures for requesting closed case files, according to Exempt Organizations Examinations (EOE) officials. TE/GE developed a desk guide for the Exempt Organizations Case Selection and Delivery Unit to document the procedures for requesting, tracking and monitoring closed case file requests. In addition, TE/GE provided recommendations to the W&I Files unit on modifications to the Internal Revenue Manual (IRM) that would facilitate coordination; as of June 2017, W&I has not implemented these recommendations. The EOE unit will also continue to expand electronic case management efficiencies.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To more clearly communicate what NTIA hopes to achieve with its ongoing broadband adoption efforts and to demonstrate the agency's progress, the Secretary of Commerce should include in NTIA's annual performance plan a quantifiable outcome-based performance goal and a related performance indicator for the agency's broadband adoption efforts consistent with the strategic plan.

    Agency: Department of Commerce
    Status: Open

    Comments: In responding to the recommendation in a draft of the report, the Department of Commerce stated that it agrees that outcome-based performance tools are important in evaluating the success of an agency program. However, it also stated that an outcome-based measure would not be an accurate measure of NTIA's performance because the agency's ongoing efforts to provide technical assistance to communities to support broadband adoption efforts are advisory and do not provide funding to communities. In August 2016, an NTIA official reiterated this position. We will continue to monitor NTIA's activities in this area, in case its broadband adoption efforts change.
    Director: James C. Cosgrove
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To help improve CMS's process for establishing relative values for Medicare physicians' services, the Administrator of CMS should better document the process for establishing relative values for Medicare physicians' services, including the methods used to review RUC recommendations and the rationale for final relative value decisions.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: To help improve the Centers for Medicare & Medicaid Service's (CMS) process for establishing relative values for Medicare physicians' services, in May 2015 we recommended that the Administrator of CMS better document the process, including the methods used to review recommendations from the American Medical Association/Specialty Society Relative Value Scale Update Committee (RUC) and the rationale for final relative value decisions. CMS concurred with this recommendation, stating that CMS establishes relative values for new, revised, and potentially misvalued physicians' services based on its review of a variety of sources of information, including the RUC. CMS officials told us the agency continues to improve the transparency of its process by proposing and finalizing changes to the process in the annual rule for the Physician Fee Schedule. Officials also told us that the agency is developing a means of displaying the direct practice expense inputs component of relative values in a consistent manner that will allow for greater transparency and documentation of the process, since currently the RUC recommends direct practice expense inputs to CMS through inconsistent formats that are not conducive to public transparency. Officials estimated that this process will take several years to complete. In order to close this recommendation as implemented, CMS will need to demonstrate that it has improved its internal and external documentation of its process for establishing relative values. As of August 2016, CMS has not provided any additional information about actions to address this recommendation.
    Recommendation: To help improve CMS's process for establishing relative values for Medicare physicians' services, the Administrator of CMS should develop a process for informing the public of potentially misvalued services identified by the RUC, as CMS already does for potentially misvalued services identified by CMS or other stakeholders.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: To help improve the Centers for Medicare & Medicaid Service's (CMS) process for establishing relative values for Medicare physicians' services, in May 2015 we recommended that the Administrator of CMS develop a process for informing the public of potentially misvalued services identified by the American Medical Association/Specialty Society Relative Value Scale Update Committee (RUC), as CMS already does for potentially misvalued services identified by CMS or other stakeholders. CMS did not concur with this recommendation, asserting that the RUC is completely independent of CMS, and as such CMS has no authority to set the RUC's agenda for which services are reviewed. CMS reiterated their non-concurrence in February 2016. CMS officials noted that they recognize that some stakeholders, including those who are not participants in the RUC process, may not be aware of the new, revised, and potentially misvalued services that are under review by CMS prior to the establishment of interim final values in a final rule. For this reason and others, CMS proposed and finalized a change in its process for establishing or revising relative values for new, revised, or potentially misvalued services. Beginning in 2016, CMS will begin including proposed values for some of services in the annual proposed rulemaking for the Physician Fee Schedule, which means that the changes in values for these services will be open for public comment prior to them being finalized. In 2017, changes in values for almost all services will be included in the proposed rule for the Physician Fee Schedule. We continue to believe that CMS needs to inform the public of potentially misvalued services identified by the RUC, as the agency does for potentially misvalued services identified by other stakeholders for review. While the elimination of most interim final values in 2017 will allow stakeholders to comment on values before they become effective, we believe it is still important for CMS to inform stakeholders of those services identified by the RUC as potentially misvalued before CMS received RUC recommendations for these services and subsequently publishes the values in the proposed rule each year. Doing so would give stakeholders more time to provide input on values for services if they so choose before CMS included its proposed values in the annual proposed rulemaking, and we worded our recommendation to allow CMS to determine how to inform stakeholders of these services without delaying the timing of its revision of misvalued services.
    Recommendation: To help improve CMS's process for establishing relative values for Medicare physicians' services, the Administrator of CMS should incorporate data and expertise from physicians and other relevant stakeholders into the process as well as develop a timeline and plan for using the funds appropriated by the Protecting Access to Medicare Act of 2014.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: To help improve the Centers for Medicare & Medicaid Service's (CMS) process for establishing relative values for Medicare physicians' services, in May 2015 we recommended that the Administrator of CMS incorporate data and expertise from physicians and other relevant stakeholders into the process, as well as develop a timeline and plan for using the funds appropriated by the Protecting Access to Medicare Act of 2014 (PAMA). CMS concurred with this recommendation, stating that stakeholders have the opportunity each year to nominate potentially misvalued services for review through a public nomination process. In order to develop a timeline and plan for using the funds appropriated by PAMA, CMS is assessing the research conducted by two external contractors to determine the most effective and fiscally responsible way to use the funds. This work is ongoing, and CMS is using this work to understand the data collection limitations that exist and help inform the development of a timeline for the use of PAMA funds. CMS anticipates releasing a contract solicitation prior to the end of the calendar year. In order to close this recommendation as implemented, CMS will need to demonstrate that it has incorporated data and expertise from relevant stakeholders and has developed a timeline and plan for using the funds appropriated by PAMA. As of August 2016, CMS has not provided any additional information about actions to address this recommendation.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    2 open recommendations
    Recommendation: GSA should examine incorporating successful management practices--such as consistently involving tenants at various stages of the project--into its capital investment process to ensure that projects are managed efficiently and that tenant disruptions are minimized.

    Agency: General Services Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure that GSA's green Recovery Act projects meet relevant requirements, GSA should analyze environmental outcomes against relevant requirements for each of its full and partial-modernization Recovery Act projects and apply any lessons to future projects.

    Agency: General Services Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Frank Rusco
    Phone: (202) 512-3841

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To improve the reliability of its cost estimates, as NRC revises its cost estimating procedures, the NRC Chairman should ensure that the agency aligns the procedures with relevant cost estimating best practices identified in the GAO Cost Estimating and Assessment Guide and ensure that future cost estimates are prepared in accordance with relevant cost estimating best practices.

    Agency: Nuclear Regulatory Commission
    Status: Open
    Priority recommendation

    Comments: In February 2017, the NRC staff released draft updated cost-benefit guidance, with a public comment period beginning in March 2017. In January 2018, NRC staff plan to provide a draft of the final guidance to the Commission. The final updated cost-benefit guidance is expected to be issued for use in March 2018.
    Director: Fleming, Susan A
    Phone: 202-512-2834

    1 open recommendations
    Recommendation: The Secretary of Transportation should establish additional accountability measures for management of the TIGER program to (1) establish clear procedures for addressing late-arriving applications and communicate its decisions to either accept or reject these applications to the public, and (2) document and approve major decisions in the application evaluation and project selection process through a decision memorandum or similar mechanism that provides a clear rationale for decisions to: (a) advance for senior review applications other than those rated as highly recommended; (b) not advance applications rated as highly recommended; and (c) change the technical evaluation rating of an application.

    Agency: Department of Transportation
    Status: Open

    Comments: GAO reviewed DOT's TIGER application evaluation process for the 2014 and 2015 funding rounds and found that DOT established guidance that it would no longer accept late-arriving TIGER applications and it improved its internal procedures for documenting major decisions in its application evaluation database, including decisions to advance for senior review applications other than those rated as "highly recommended." However, DOT did not document these procedures through a decision memorandum or similar mechanism to ensure a consistent and transparent process for approving major decisions in these and future TIGER rounds. Moreover, in reviewing the 2015 TIGER application evaluation process, GAO noted that DOT altered its procedures for evaluating applications while the review process was ongoing. According to DOT's Financial Assistance Guidance Manual, grant evaluations must be conducted in accordance with the evaluation plan created prior to the announcement, and may not be changed once applications have been received. As of August 2017, the Department's Inspector General is conducting an audit of the TIGER program to assess DOT's application evaluation procedures. GAO will review the Inspector General's findings when they become available.
    Director: Lawrance L. Evans, Jr.
    Phone: (202) 512-8678

    1 open recommendations
    Recommendation: To help ensure that foreclosure prevention principles are being incorporated into servicers' practices, the Chairman of the Board of Governors of the Federal Reserve System should ensure that the planned activities to oversee the foreclosure prevention principles include evaluation and testing of servicers' implementation of the principles.

    Agency: Federal Reserve System: Board of Governors
    Status: Open

    Comments: In October 2016, Federal Reserve staff indicated that examiners are continuing to review servicers' efforts to incorporate the foreclosure prevention principles into their practices. Our assessment of the extent to which those reviews include evaluation and testing of servicers' implementation of the principles is pending additional discussions with the Federal Reserve.
    Director: Rusco, Franklin W
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To better inform efforts for nuclear power plant emergency preparedness and planning, NRC Commissioners should obtain information on public awareness of radiological emergency preparedness for communities outside the 10-mile emergency planning zone and the likely response of those communities in the event of a radiological incident at a nuclear facility and consider how these results may affect estimates for shadow evacuations outside the zone.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Goldstein, Mark L
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To provide clarity on how sponsorship identification requirements apply to activities not directly addressed by FCC's current guidance, such as the use of video news releases, and to update its guidance to reflect current technologies and recent FCC decisions about video news releases, the Chairman of the FCC should initiate a process to update its sponsorship identification guidance and consider providing additional examples relevant to more modern practices.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In August 2017, GAO contacted FCC for an update on this status of this recommendation, but received no information from the agency.
    Director: Wise, David J
    Phone: (202)512-3000

    1 open recommendations
    Recommendation: To establish accountability for meeting the programs' goal of increasing the participation of traditionally underrepresented groups in the highway construction workforce, the Secretary of Transportation should direct the FHWA Administrator to create and implement an oversight mechanism that (1) holds states accountable for meeting federal training criteria and (2) clearly stipulates how FHWA will assess state program effectiveness, including what type of program achievement data states are to submit and how such data will be used. This oversight mechanism should include assessing the effectiveness of its division offices in overseeing state activities.

    Agency: Department of Transportation
    Status: Open

    Comments: FHWA has taken steps to implement an oversight mechanism that may address this recommendation. FHWA officials anticipate completing their work in response to this recommendation in mid- to late 2017.
    Director: Clark, Cheryl E
    Phone: (202)512-9521

    1 open recommendations
    Recommendation: The IRS should direct the appropriate IRS officials to establish procedures requiring that each physical security analyst conduct a periodic documented review of the Emergency Signal History Report and emergency contact list for its respective location to ensure that (1) appropriate corrective actions have been planned for all incidents reported by the central monitoring station and (2) the emergency contact list for each location is current and includes only appropriate contacts.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS's efforts to address this recommendation are ongoing. In August 2016, IRS updated the IRM to require that (1) corrective actions are planned for all incidents reported by the central monitoring station and (2) the emergency contact list for each location is current and includes only appropriate contacts. IRS stated that in fiscal year 2017 it will update procedures and provide training to employees to help ensure that the updates to the guidance are communicated to affected employees. We will continue to evaluate IRS's corrective actions during our fiscal year 2017 audit.
    Director: Iritani, Katherine
    Phone: (212) 512-3000

    2 open recommendations
    Recommendation: Congress may wish to consider requiring increased attention to fiscal responsibility in the approval of section 1115 Medicaid demonstrations by requiring the Secretary of HHS to improve the demonstration review process through steps such as (1) clarifying criteria for reviewing and approving states' proposed spending limits, (2) better ensuring that valid methods are used to demonstrate budget neutrality, and (3) documenting and making public material explaining the basis for any approvals.

    Agency: Congress
    Status: Open

    Comments: As of July 2015, no legislation on this topic had been passed, although at least one bill had been introduced in Congress that would make budget neutrality a statutory requirement for Medicaid demonstrations.The House Energy and Commerce Committee held a hearing in June 2015 examining HHS's approval of spending under Medicaid demonstrations. In addition, the House Oversight and Government Reform and House Energy and Commerce Committees had sent letters to the Administration inquiring as to how HHS was responding to GAO findings and recommendations to improve the process and methods used to set demonstration spending limits.
    Recommendation: Congress may wish to consider addressing whether demonstrations that allow states to operate public managed care organizations and retain excess revenue to support programs previously funded by the state--including the Vermont demonstration--are within the scope of the Secretary of HHS's authority under section 1115 of the Social Security Act.

    Agency: Congress
    Status: Open

    Comments: As of July 2015, Congress had not passed legislation in response to our matter for congressional consideration.