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    Subject Term: "Enlisted personnel"

    5 publications with a total of 19 open recommendations
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    4 open recommendations
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense (Comptroller), in coordination with the military services, to improve the completeness and consistency of PCS data in service budget materials. This action should include revising existing guidance on the reporting of non-temporary storage costs, and clarifying existing guidance on the presentation of other PCS data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will review current PCS budgetary reporting requirements and revise these as necessary. DOD expects the effort under the working group to be completed in October 2017.
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services, to complete periodic evaluations of whether the PCS program is efficiently supporting DOD's requirements for assigning military personnel to new locations while reimbursing servicemembers for allowable expenses incurred during PCS moves. These periodic evaluations should identify changes in PCS per-move costs over time, factors driving such changes, and steps that could be taken to manage and control cost growth.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will coordinate with key stakeholders (e.g. Military Departments and Services, Defense Finance and Accounting Service, Defense Travel Management Office) on efforts to complete periodic evaluations of the efficiency and effective of the PCS program. DOD expects the effort under the working group to be completed in October 2017.
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services, to improve the completeness and consistency of data on exceptions used for PCS moves that occur prior to established time-on-station lengths. This action should include clarifying existing guidance with regard to how the services collect, maintain, and report data on exceptions for use in evaluating performance in meeting time-on-station requirements and addressing challenges related to the services' abilities to collect, maintain, and report exceptions data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will coordinate with key stakeholders (e.g. Military Departments and Services, Defense Finance and Accounting Service, Defense Travel Management Office) on efforts to improve the completeness and consistency of data. DOD expects the effort under the working group to be completed in October 2017.
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services, to improve the completeness and consistency of data on waivers used for PCS moves that occur prior to established time-on-station lengths. This action should include establishing guidance for the military services to collect, maintain, and report data on waivers for use in evaluating performance in meeting time-on-station requirements and addressing challenges related to the services' abilities to collect, maintain, and report waiver data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will coordinate with key stakeholders (e.g. Military Departments and Services, Defense Finance and Accounting Service, Defense Travel Management Office) on efforts to improve the completeness and consistency of data. DOD expects the effort under the working group to be completed in October 2017.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    2 open recommendations
    Recommendation: To help ensure that junior enlisted servicemembers who need and rely on the services and programs provided on military installations have access when needed and that departmental leadership has visibility over issues affecting this population, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness in collaboration with the Secretaries of the military services and other defense agency leaders to review current data-collection mechanisms and consider appropriate additions and revisions to help ensure that specific information on junior enlisted servicemember access to on-base services and programs is collected, available, and disseminated to relevant decision makers, and have decision makers take appropriate action on the basis of that information.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that junior enlisted servicemembers who need and rely on the services and programs provided on military installations have access when needed and that departmental leadership has visibility over issues affecting this population, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness in collaboration with the Secretaries of the military services and other defense agency leaders to review existing methods of information sharing on initiatives and other good practices identified within and across the department, the military services, and individual installations and consider adding mechanisms to better leverage those existing methods--such as the Common Services Task Force--to help ensure that issues associated with junior enlisted servicemember access are identified and, to the extent possible, addressed, and that such information is shared at all levels of the department.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    4 open recommendations
    Recommendation: To help DOD to improve management of GFO requirements and collect more detailed information on associated costs, and to determine the number of GFOs required for DOD's mission, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the secretaries of the military departments, to conduct a comprehensive update for GFO requirements by identifying, assessing, and validating positions that the department believes should be filled by GFOs, and define the circumstances under which subsequent periodic updates should occur. The update should include an assessment of whether GFO statutory limits are sufficient to meet GFO requirements and the impact of any shortfall on the department's mission.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2016, a newly established working group at the Office of the Secretary of Defense is proposing that DOD conduct a global manpower study of general and flag officer requirements. If the study plan is approved, DOD's plan for the conduct of the global study is to complete implementation of any potential recommendations no later than two years from the date the Secretary of Defense approves the study's recommendations.
    Recommendation: To help improve the definition and availability of costs associated with GFOs and aides, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to establish guidance to define the position of officer aide.

    Agency: Department of Defense
    Status: Open

    Comments: According to DOD, officer aide duties are in connection with assisting general and flag officers in the office and in an operational or training environment in which requirements and expectation can vary based on the responsibility of the officer the aide is supporting. DOD stated that officer aide assignments are more appropriately managed at the military service level.
    Recommendation: To help improve the definition and availability of costs associated with GFOs and aides, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to require the military departments to report on officer aide population data.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve the definition and availability of costs associated with GFOs and aides, the Secretary of Defense should direct the Director, Cost Assessment and Program Evaluation, in coordination with the Under Secretary of Defense for Personnel and Readiness and the secretaries of the military departments, to define the costs that could be associated with GFOs--such as security details--for the purpose of providing a consistent approach to estimating and managing the full costs associated with GFOs.

    Agency: Department of Defense
    Status: Open

    Comments: Congress directed the Director of Cost Assessment and Program Evaluation (CAPE), in coordination with the Under Secretary of Defense (Personnel and Readiness) and the Service Secretaries, to define the costs associated with general and flag officers, including security details, government air travel, enlisted and officer aide housing costs, support staff, official residences, and any other costs incurred due to the nature of their position. CAPE has been working with the Office of the Secretary of Defense, the Joint Staff and the services to develop their report. According to DOD, the report is expected to be completed in Fall 2016.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    7 open recommendations
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to update crew ratios for RPA units to help ensure that the Air Force establishes a more-accurate understanding of the required number of RPA pilots needed in its units.

    Agency: Department of Defense
    Status: Open

    Comments: As of May 2015, Air Force officials stated that, in February 2015, the Air Force completed the first phase of a three-phase personnel requirements study designed to update the UAS unit crew ratio, which is a measure the Air Force uses to determine the personnel needs for Air Force aviation units. The Air Force expects to report results of this study by spring 2016, but Air Force officials stated that the preliminary results of the study indicate that the Air Force may be able to update UAS unit crew ratios and increase the required number of pilots in UAS units. Air Force officials stated that Air Force leadership is reviewing the results of the first phase of the study, but that they expect the Air Force to update the UAS unit crew ratio by summer 2015.
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to establish a minimum crew ratio in Air Force policy below which RPA units cannot operate without running unacceptable levels of risk to accomplishing the mission and ensuring safety.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2014, the Air Force reported that the three-phase personnel requirements study would also address our recommendation to establish a minimum crew ratio for UAS units. The Air Force discusses the components of a minimum crew ratio in the Air Combat Command's (ACC) Steady State Concept of Operations, which the Air Force published prior to our 2014 review. However, this minimum crew ratio is not in Air Force policy and Air Force officials stated that the Air Force is not enforcing this minimum crew ratio due to shortages of Air Force UAS pilots. In a December 2014 memo to the Chief of Staff of the Air Force, the ACC?s commanding general also made this point when he stated that Air Force units are staffed below the minimum crew ratio. As of May 2015, the Air Force had not established a minimum crew ratio in Air Force policy since our review.
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to develop a recruiting and retention strategy that is a tailored to the specific needs and challenges of RPA pilots to help ensure that the Air Force can meet and retain required staffing levels to meet its mission.

    Agency: Department of Defense
    Status: Open

    Comments: Previously, Air Force cadets who were preparing to join the Air Force and applying for undergraduate flying training volunteered for any of the four careers, including the manned-aircraft pilot career, the UAS pilot career, or two other aviation-related careers. According to Air Force officials, nearly all of the cadets applied for the manned-aircraft pilot career and few applied for any of the other careers. In fiscal year 2014, the Air Force began requiring these cadets to volunteer to serve in any of the four careers. This new process allows the Air Force to assign these cadets to any of the four careers based on a number of factors including the cadet?s performance and Air Force needs. An Air Force headquarters official confirmed that in fiscal year 2014, the Air Force met 123 of their 129 UAS pilot accessions goal, or the Air Force?s goal for the number of cadets who graduate from Air Force officer schools and agree to serve as UAS pilots. Regarding retention of UAS pilots, in January 2015, the Air Force increased the Assignment Incentive Pay for UAS pilots who are reaching the end of their 6 year service commitment to $1500/month. An Air Force official stated that this increase currently applies to 4 pilots. However, the Air Force does not have a recruiting and retention strategy that is tailored to UAS pilots. Air Force senior leadership and headquarters officials stated that the Air Force is in the process of developing other strategies to recruit and retain UAS pilots.
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to evaluate the viability of using alternative personnel populations including enlisted or civilian personnel as RPA pilots to identify whether such populations could help the Air Force meet and sustain required RPA pilot staffing levels.

    Agency: Department of Defense
    Status: Open

    Comments: In April 2014, we reported that Headquarters Air Force officials stated that they have, at times, considered the use of enlisted or civilian personnel but have not initiated formal efforts to evaluate whether using such populations would negatively affect the ability of the Air Force to carry out its missions. Air Force officials stated that in fall 2014, the Air Force Chief of Staff requested that headquarters staff evaluate the potential of using enlisted personnel as UAS pilots. As of March 2015, Air Force officials were not able to provide any details about the assessment they were conducting but confirmed plans to report to the Air Force Chief of Staff by spring 2015.
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to incorporate feedback from RPA pilots by using existing mechanisms or by collecting direct feedback from RPA pilots.

    Agency: Department of Defense
    Status: Open

    Comments: In response to a DODIG request for information about this recommendation, the Air Force reported that it uses standardized feedback mechanisms across all units through the Air Force Unit Climate Assessment and other similar surveys. It also reported that "consideration should be given to assess whether this is appropriate to collect feedback from RPA pilots and at the appropriate levels desired and, if so, the Air Force will analyze and incorporate feedback from a validated survey and feedback process." However, as of July 2015, the Air Force has not incorporated feedback from RPA pilots by using existing mechanisms or by collecting direct feedback from RPA pilots.
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to analyze the effects of being deployed-on-station to determine whether there are resulting negative effects on the quality of life of RPA pilots and take responsive actions as appropriate.

    Agency: Department of Defense
    Status: Open

    Comments: In response to a DODIG request for information about this recommendation, the Air Force reported that it has ample data showing the effects of RPA pilots being deployed-on-station over the last nine years. It went on to report that it had identified the stressors related to being deployed-on-stations and that these stressors likely could be addressed with personnel solutions to increase the number of personnel in RPA units. DODIG considers this recommendation to be closed. However, as of July 2015, the Air Force has not fully analyzed whether being deployed-on-station has negative effects on quality of life that are not attributable to the stressors that are related to low unit-staffing levels that we discussed above such as rotating shifts and long assignments.
    Recommendation: The Secretary of Defense should direct the Secretary of the Air Force to include the career field effect of being an RPA pilot into the Air Force Personnel Center's (AFPC) analysis to determine whether and how being an RPA pilot is related to promotions and determine whether the factors AFPC identified in its analysis of Line of the Air Force officers are also related to RPA pilot promotions.

    Agency: Department of Defense
    Status: Open

    Comments: In response to a DODIG request for information about this recommendation, the Air Force reported that it continued to track and analyze the promotion rates of RPA pilots and that the RPA career field is a subsection of the Line of the Air Force. The Air Force stated that, therefore, factors related to promotions identified in analysis is of the Line of the Air Force are directly related to RPA pilot promotions. Unfortunately, as of July 2015, AFPC has not included the career field effect of being an RPA pilot into its analysis of the factors that are related to promotions to determine whether and how being an RPA pilot is related to promotions. In addition, the Air Force may not take further action because DODIG closed this recommendation according to a DODIG recommendation follow up report dated July 2015.
    Director: Farrell, Brenda S
    Phone: (202) 512-3604

    2 open recommendations
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to coordinate with the services on conducting research, as appropriate, to determine optimal bonus amounts.

    Agency: Department of Defense
    Status: Open

    Comments: In a July 2012 report, the USD (P&R) stated that it continues to believe that a study to determine optimal bonus amounts would be beneficial. As of September 2015, DOD is working with the RAND Corporation to develop a model to analyze the impact of adjusting bonuses and special pays for certain personnel communities. According to officials at USD (P&R) the goal of this effort is to provide the services with a tool that can be used to set bonuses and special pays more efficiently. The officials added that models have been developed for officers in the aviation community, and are currently being developed for officers in the healthcare and special operations communities.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, as the consolidation of the special and incentive pay programs is completed over the next 7 years and the instructions directing the services on how to administer the new programs are revised, to monitor the implementation of this consolidation to determine whether it is in fact resulting in greater flexibility and more precise targeting of resources and what impact the consolidation is having on DOD's budget.

    Agency: Department of Defense
    Status: Open

    Comments: In a July 2012 report, the USD (P&R) states that it continues to consolidate special and incentive pay authorities. However, because this consolidation is not yet complete, it has not yet determined whether this consolidation has resulted in greater flexibility, as GAO recommended. In June 2013, OSD reported that OSD was about halfway through with its effort to consolidate special pay authorities, and in September 2015 USD (P&R) officials stated that this effort is continuing. The officials added that, while the Department is tracking the impact of the consolidation on the cost of special and incentive pays, it had not assessed whether the consolidation had resulted in greater flexibility.