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    Subject Term: "English proficiency"

    1 publication with a total of 3 open recommendations
    Director: Kay Brown
    Phone: (202) 512-7215

    3 open recommendations
    Recommendation: To better ensure FEMA's regional activities effectively support individuals with disabilities, the Secretary of Homeland Security should direct the FEMA Administrator to take steps to establish written procedures for how regions should involve the Office of Disability Integration and Coordination in clarifying disability integration staff's roles, evaluating staff performance, and setting expectations for how staff communicate with headquarters and the regions.

    Agency: Department of Homeland Security
    Status: Open

    Comments: FEMA agreed with this recommendation and FEMA's Office of Disability Integration and Coordination is in the process of establishing a working group that will clarify and codify the roles, responsibilities, and expectations among the various agency offices and personnel involved in carrying out the agency's disability integration mission. GAO will monitor the progress of these efforts. FEMA expects to complete these efforts by December 31, 2017. At that time, GAO will await documentation of the agency's procedures for carrying out its disability integration mission.
    Recommendation: To better position FEMA to expand access to key training on incorporating access and functional needs into emergency planning for state, local, and voluntary organization emergency management officials, the Secretary of Homeland Security should direct the FEMA Administrator to evaluate alternative cost-effective methods for delivering its course on access and functional needs, such as via virtual classes.

    Agency: Department of Homeland Security
    Status: Open

    Comments: FEMA agreed with this recommendation and reported that it will explore options for updating one of its existing online courses--IS-368 "Including People with Disabilities and Other with Access and Functional Needs in Disaster Operations"--to tailor the content for a broader audience, including members of the public. The agency also reported that it will evaluate the need for alternative cost-effective methods for delivering other courses on inclusive emergency management it currently offers, such as its classroom course, "Integrating Access and Functional Need into Emergency Planning." The agency anticipates completing these efforts by December 31, 2017. When these efforts are complete, GAO will await documentation that the agency has evaluated its delivery of key training on incorporating access and functional needs into emergency planning.
    Recommendation: To help ensure its key training on incorporating access and functional needs into emergency planning reaches a sufficiently wide audience, the Secretary should direct the FEMA Administrator to collect information about the potential pool of participants, set general goals for the number of state and local emergency managers that will take this course, and implement the delivery methods needed to meet these goals.

    Agency: Department of Homeland Security
    Status: Open

    Comments: FEMA agreed with this recommendation and reported that it will work with its regional staff to map potential training participants in each state and set goals for delivery of the course to state and local emergency managers. The agency also reported that it may be able to use data in the State Preparedness Report and states' self-reporting on the need for training on integrating the needs of people with access and functional needs into emergency management. GAO will monitor the progress of these efforts. The agency anticipates completing these efforts by December 31, 2017.