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    Results:

    Subject Term: "Data collection"

    259 publications with a total of 686 open recommendations including 57 priority recommendations
    Director: Jessica Farb
    Phone: (202) 512-6991

    2 open recommendations
    Recommendation: The Assistant Secretary of State for Diplomatic Security should take steps to ensure the implementation of revised standard operating procedures for collecting electronic ATA course and participant data. (Recommendation 1)

    Agency: Department of State
    Status: Open

    Comments: On August 28, 2017, having reviewed a draft version of GAO-17-704, State concurred with this recommendation and noted that ATA had revised its standard operating procedures for collecting data and shared the document with us. We will follow-up with ATA regarding steps taken to ensure the implementation of those procedures.
    Recommendation: The Assistant Secretary of State for Diplomatic Security should develop and implement a process to confirm and document whether future ATA participants return to their home countries following the completion of ATA training and, for any participants trained in the United States who do not, share relevant information with the Department of Homeland Security. (Recommendation 2)

    Agency: Department of State
    Status: Open

    Comments: On August 28, 2017, having reviewed a draft version of GAO-17-704, State concurred with this recommendation and stated that, by the end of the year, it will implement a process to ensure that participants sent to ATA training in the United States return to their home countries. We will follow-up with ATA regarding the implementation of such a process for participants sent to ATA training in the United States or other locations outside of their home countries.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    2 open recommendations
    Recommendation: As part of its annual reporting on the broadband market, FCC should solicit and report on the views of stakeholders and others on how well FCC's actions promote broadband competition. (Recommendation 1)

    Agency: Federal Communications Commission
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: As part of its annual reporting on the broadband market, FCC should solicit and report on the views of stakeholders and others on how varying levels of broadband deployment affect broadband prices and service quality. (Recommendation 2)

    Agency: Federal Communications Commission
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Valerie C. Melvin
    Phone: (202) 512-6304

    3 open recommendations
    Recommendation: To ensure progress is made toward the implementation of any IT enhancements needed to establish electronic public health situational awareness network capabilities mandated by PAHPRA, the Secretary of HHS should direct the Assistant Secretary for Preparedness and Response to task an integrated project team, made up of an IT project manager and business owner, with including specific actions in the Public Health and Medical Situational Awareness Strategy Implementation Plan for conducting all activities required to establish and operate the network.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure progress is made toward the implementation of any IT enhancements needed to establish electronic public health situational awareness network capabilities mandated by PAHPRA, the Secretary of HHS should direct the Assistant Secretary for Preparedness and Response to task the integrated project team with developing a project management plan that includes measurable steps--including a timeline of tasks, resource requirements, estimates of costs, and performance metrics--that can be used to guide and monitor HHS's actions to establish the network defined in the plans.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure progress is made toward the implementation of any IT enhancements needed to establish electronic public health situational awareness network capabilities mandated by PAHPRA, the Secretary of HHS should direct the Assistant Secretary for Preparedness and Response to conduct all IT management and oversight processes related to the establishment of the network in accordance with Enterprise Performance Life Cycle Framework guidance, under the leadership of the HHS CIO.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Thomas Melito
    Phone: (202) 512-9601

    4 open recommendations
    Recommendation: The Acting Director of DSCA should take steps to ensure the collection of data measuring the timeliness of the delivery of equipment and services to recipient countries. (Recommendation 1)

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Director of DSCA should analyze data on all performance metrics to better identify deficiencies. (Recommendation 2)

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Director of DSCA should develop a workforce plan. (Recommendation 3)

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Director of DSCA should develop workload measures for its FMS workforce. (Recommendation 4)

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Kathryn A. Larin
    Phone: (202) 512-7215

    8 open recommendations
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should develop a formal and systematic approach to gathering information to identify potential conditions for the CAL list, including by sharing information through SSA's website on how to propose conditions for the list and by utilizing research that is directly applicable to identifying CAL conditions.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should develop formal procedures for consistently notifying those who propose conditions for the CAL list of the status of their proposals.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should develop and communicate internally and externally criteria for selecting conditions for the CAL list.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should take steps to obtain information that can help refine the selection software for CAL claims, for example by using management data, research, or DDS office feedback.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should clarify written policies and procedures regarding when manual addition and removal of CAL flags should occur on individual claims.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should assess the reasons why the uses of manual actions vary across DDS offices to ensure that they are being used appropriately.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should develop a schedule and a plan for updates to the CAL impairment summaries to ensure that information is medically up to date.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure expedited processing of disability claims through CAL is consistent and accurate, the Acting Commissioner of Social Security should develop a plan to regularly review and use available data to assess the accuracy and consistency of CAL decision-making.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Lori Rectanus
    Phone: (202) 512-2834

    2 open recommendations
    Recommendation: To ensure that current pilot programs related to electronic advance data provide insights that help in assessing USPS's effectiveness at providing mail targeted by CBP for inspection, the Secretary of Homeland Security should direct the Commissioner of CBP to, in conjunction with USPS, (1) establish measureable performance goals for pilot programs and (2) assess the performance of the pilots in achieving these goals.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To provide information on the costs and benefits of collecting electronic advance data for use in targeting inbound international mail for screening, the Secretary of Homeland Security should direct the Commissioner of CBP to, in conjunction with USPS, evaluate the relative costs and benefits of collecting electronic advance data for targeting mail for inspection in comparison to other methods.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Lori Rectanus
    Phone: (202) 512-2834

    3 open recommendations
    Recommendation: To manage the mail program more effectively, the Secretary of Veterans Affairs should develop and document a plan to source contracts for mailing equipment in a more strategic manner. Such strategic contract sourcing should enable facilities to obtain equipment to track mail volume and expenditure data more consistently and to maximize cost savings.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To manage the mail program more effectively, the Secretary of Veterans Affairs should update VA Directive 6340 to incorporate agency-wide goals and performance measures for mail operations.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To manage the mail program more effectively, the Secretary of Veterans Affairs should determine and document the authority and responsibilities of the agency and administration-level mail managers to enable them to improve management and oversight of mail operations.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Dave Wise
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: The Secretary of Transportation should direct NHTSA to define, document, and externally communicate the agency's roles and responsibilities in relation to connected vehicle data privacy.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Gerald L. Dillingham, Ph.D.
    Phone: (202) 512-2834

    4 open recommendations
    Recommendation: To increase transparency and obtain information to better inform decisions on whether to investigate potentially unfair or deceptive practices in the air ambulance industry, the Secretary of Transportation should communicate a method to receive air ambulance-related complaints, including those regarding balance billing, such as through a dedicated web page that contains instructions on how to submit air ambulance complaints and includes information on how DOT uses the complaints.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To increase transparency and obtain information to better inform decisions on whether to investigate potentially unfair or deceptive practices in the air ambulance industry, the Secretary of Transportation should take steps, once complaints are collected, to make pertinent aggregated complaint information publicly available for stakeholders, such as the number of complaints received by provider, on a monthly basis.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To increase transparency and obtain information to better inform decisions on whether to investigate potentially unfair or deceptive practices in the air ambulance industry, the Secretary of Transportation should assess available federal and industry data and determine what further information could assist in the evaluation of future complaints or concerns regarding unfair or deceptive practices.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To increase transparency and obtain information to better inform decisions on whether to investigate potentially unfair or deceptive practices in the air ambulance industry, the Secretary of Transportation should consider consumer disclosure requirements for air ambulance providers, which could include information such as established prices charged, business model and entity that establishes prices, and extent of contracting with insurance.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Barbara Bovbjerg
    Phone: (202) 512-7215

    5 open recommendations
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to develop a long-term facility plan that explicitly links to SSA's strategic goals for service delivery, and includes a strategy for consolidating or downsizing field offices in light of increasing use of and geographic variation in remote service delivery.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to reassess and, if needed, revise its field office space standards to ensure they provide sufficient flexibility to accommodate both unexpected growth in the demand for services and new service delivery technologies.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to ensure the Real Estate and Lease Tracking application has the capacity to accurately track the composition of SSA's office inventory over time.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency to develop a cost-effective approach to identifying the most common issues with online benefit claims that require staff follow-up with applicants, and use this information to inform improvements to the online claims process.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Acting Commissioner of the Social Security Administration should direct the agency for its alternative customer services approaches, including desktop icons and video services in third-party sites, to develop performance goals and collect performance data related to these goals.

    Agency: Social Security Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Jennifer Grover
    Phone: (202) 512-7141

    3 open recommendations
    Recommendation: To enhance CBP's identification of high-risk cargo shipments and its enforcement of the ISF rule, the Commissioner of CBP should enforce the ISF rule requirement that carriers provide CSMs to CBP when targeters identify CSM noncompliance.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: CBP's Office of Field Operations is developing an enforcement strategy for container status messages (CSM) that it plans to complete by August 31, 2017. Once the strategy is completed, OFO plans to provide CSM enforcement guidance to the Advance Targeting Units. This recommendation will remain open until CBP's planned actions are completed and meet the intent of GAO's recommendation.
    Recommendation: To enhance CBP's identification of high-risk cargo shipments and its enforcement of the ISF rule, the Commissioner of CBP should evaluate the ISF enforcement strategies used by ATUs to assess whether particular enforcement methods could be applied to ports with relatively low submission rates.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: CBP plans to discuss enforcement strategies during monthly conference calls held by the National Targeting Center-Cargo with all Advance Targeting Units (ATU) in order to identify the factors that are impacting ports with lower Importer Security Filing (ISF) compliance rates. In addition, CBP plans to leverage the strategies employed by ATUs overseeing ports with higher ISF compliance rates in order to increase the ISF submission rates at the ports with lower compliance rates. This recommendation will remain open until CBP's planned actions are completed and meet the intent of GAO's recommendation.
    Recommendation: The Commissioner of CBP should identify and collect additional performance information on the impact of the ISF rule data, such as the identification of shipments containing contraband, to better evaluate the effectiveness of the ISF program.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: CBP is developing a plan (by August 31, 2017) to assess additional performance metrics to evaluate the effectiveness of the Importer Security Filing Program. After the plan has been developed, CBP will extract the performance data for analysis and, if needed, take actions to implement changes to the Program. This recommendation will remain open until CBP's planned actions are completed and meet the intent of GAO's recommendation.
    Director: Robert Goldenkoff
    Phone: (202) 512-2757

    3 open recommendations
    Recommendation: The Secretary of Commerce should direct the Under Secretary of the Economics and Statistics Administration and the Director of the U.S. Census Bureau to use the Bureau's evaluations before 2020 to determine the implications of in-office address canvassing on the cost and quality of address canvassing, and use this information to justify decisions related to its re-engineered address canvassing approach.

    Agency: Department of Commerce
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Early in the next decennial cycle, the Secretary of Commerce should direct the Under Secretary of the Economics and Statistics Administration and the Director of the U.S. Census Bureau to plan and execute more flexible, and perhaps smaller, address canvassing test and evaluation activity needed to support key design decisions having significant effect on the cost and quality of the census.

    Agency: Department of Commerce
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Commerce should direct the Under Secretary of the Economics and Statistics Administration and the Director of the U.S. Census Bureau to use productivity measures that track the progress in completing in-office address canvassing workload and the effectiveness of in-office address canvassing in reducing fieldwork in order to make informed decisions on allocating resources to current and future address canvassing workload so that the operation is completed in a timely and cost-effective manner.

    Agency: Department of Commerce
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Chris Currie
    Phone: (404) 679-1875

    6 open recommendations
    Recommendation: In order to improve employee misconduct policies and procedures, the Secretary of Homeland Security should direct the FEMA Administrator to document policies and procedures to address potential Surge Capacity Force misconduct.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: In order to improve employee misconduct policies and procedures, the Secretary of Homeland Security should direct the FEMA Administrator to document Reservist disciplinary options and appeals policies and procedures that are currently in practice at the agency.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: In order to improve employee misconduct policies and procedures, the Secretary of Homeland Security should direct the FEMA Administrator to communicate the range of penalties for specific misconduct offenses to all employees and supervisors.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: In order to better identify and address trends in employee misconduct, the Secretary of Homeland Security should direct the FEMA Administrator to improve the quality and usefulness of the misconduct data it collects by implementing quality control measures, such as adding additional drop-down fields with standardized entries, adding unique case identifier fields, developing documented guidance for data entry, or considering the adoption of database software.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: In order to better identify and address trends in employee misconduct, the Secretary of Homeland Security should direct the FEMA Administrator to, once the quality of the data is improved, conduct routine reporting on employee misconduct trends.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: In order to ensure that all allegations of employee misconduct referred by DHS OIG are reviewed and addressed, the Secretary of Homeland Security should direct the FEMA Administrator to develop reconciliation procedures to consistently track referred cases.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Brian J. Lepore
    Phone: (202) 512-4523

    2 open recommendations
    Recommendation: To assist DOD and Congress in their oversight of DOD's alternatively financed energy projects, the Secretary of Defense should direct the military services to collect complete and accurate data on their alternatively financed energy projects, including data on the services' financial obligations and cost savings, and provide the data to DOD at least annually to aid departmental oversight.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with our recommendation that the Secretary of Defense direct the military services to collect complete and accurate data on their alternatively financed energy projects and provide the data to DOD at least annually. On July 21, 2017, DOD confirmed that its response had not changed.
    Recommendation: To help ensure that the military departments conduct the level of assessment required to assure the performance of their UESC projects over the life of the contract, the Secretary of Defense should direct the Office of the Assistant Secretary of Defense (Energy, Installations and Environment) to update its guidance to clarify the requirements for the verification of savings for UESC projects.

    Agency: Department of Defense
    Status: Open

    Comments: DOD nonconcurred with our recommendation. We continue to believe that the recommendation is valid because, in the absence of updated and clear guidance, the military services will likely continue to take inconsistent approaches to assuring the performance of UESC projects, which could limit DOD's visibility over projects that commit the departments to long-term payments. On July 21, 2017, DOD confirmed that its response had not changed.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: The Secretary of Commerce should direct the NOAA Administrator to ensure that NOAA's efforts to improve its cost comparison reports include actions to fully track capital asset depreciation costs and account for ships in port undergoing major maintenance in accordance with its standard operating procedure.

    Agency: Department of Commerce
    Status: Open

    Comments: As of August 2017, NOAA reported that it has taken steps to start developing procedures to fully track capital asset depreciation costs. NOAA expects to implement draft procedures by September 30, 2018, and fully implement them in fall 2019. In addition, NOAA stated that, by January 31, 2018, it will review and assess the current methodology it uses to account for the costs of ships in port undergoing major maintenance. NOAA intends to implement a revised methodology by February 28, 2018.
    Recommendation: The Secretary of Commerce should direct the NOAA Administrator to develop a strategy for expanding NOAA's use of the private sector in its hydrographic survey program, as required by law.

    Agency: Department of Commerce
    Status: Open

    Comments: As of August 2017, NOAA reported that it had begun developing a strategy to expand its hydrographic data collection program, and has determined that there are significant growth opportunities for private sector involvement in its program. NOAA intends to take several actions to promote the hydrographic surveying industry, and will compile the findings from the actions taken and issue a final strategy report by December 31, 2019.
    Director: Randall B. Williamson
    Phone: (202) 512-7114

    4 open recommendations
    Recommendation: To improve the completeness and accuracy of VA's productivity metrics and efficiency models and strengthen the monitoring of clinical productivity and efficiency VA-wide, the Secretary of the Department of Veterans Affairs should direct the Undersecretary for Health to expand existing productivity metrics to track the productivity of all providers of care to veterans by, for example, including contract physicians who are not VA employees as well as advance practice providers acting as sole providers.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the completeness and accuracy of VA's productivity metrics and efficiency models and strengthen the monitoring of clinical productivity and efficiency VA-wide, the Secretary of the Department of Veterans Affairs should direct the Undersecretary for Health to help ensure the accuracy of underlying staffing and workload data by, for example, developing training to all providers on coding clinical procedures.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the completeness and accuracy of VA's productivity metrics and efficiency models and strengthen the monitoring of clinical productivity and efficiency VA-wide, the Secretary of the Department of Veterans Affairs should direct the Undersecretary for Health to develop a policy requiring VAMCs to monitor and improve clinical efficiency through a standard process, such as establishing performance standards based on VA's efficiency models and developing a remediation plan for addressing clinical inefficiency.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the completeness and accuracy of VA's productivity metrics and efficiency models and strengthen the monitoring of clinical productivity and efficiency VA-wide, the Secretary of the Department of Veterans Affairs should direct the Undersecretary for Health to establish an ongoing process to systematically review VAMCs' remediation plans and ensure that VAMCs and Veterans Integrated Service Networks are successfully implementing remediation plans for addressing low clinical productivity and inefficiency.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Rebecca Shea
    Phone: (202) 512-2834

    8 open recommendations
    Recommendation: To help ensure that NTTFI is able to provide quality information to support management and program oversight efforts, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to coordinate with the Federal Highway Administration and tribal stakeholders and reexamine the need for road-description and condition data currently collected in the NTTFI and eliminate fields that do not serve an identified purpose.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that NTTFI is able to provide quality information to support management and program oversight efforts, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to for fields determined to have continued relevance for management and program oversight take steps to improve the quality of these data by clarifying guidance in the NTTFI coding guide that tribes use to collect data and by providing additional guidance on steps needed to ensure that data are consistently reported.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that NTTFI is able to provide quality information to support management and program oversight efforts, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to establish a process to monitor data to facilitate timely and targeted corrections to missing or erroneous data.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the DMR, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to develop a means to document when the level of service for each road section was last evaluated.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the DMR, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to develop and maintain documentation supporting the unit costs of maintenance used to estimate maintenance needs.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the DMR, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to develop a process for more complete and accurate reporting occurring under existing authority of Road Maintenance Program funds expended for performed maintenance on BIA roads.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve data on reasons for student absences, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to provide guidance to BIE schools to collect data on student absences related to road and weather conditions.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To best align resources allocation decisions to needs, the Secretary of the Interior should direct the Assistant Secretary-Indian Affairs to review the formula to fund transportation at BIE schools and determine, with BIA and tribal stakeholders, what adjustments, such as distinguishing between gravel and paved roads, are needed to better reflect transportation costs for schools.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: J. Christopher Mihm
    Phone: (202) 512-6806

    1 open recommendations
    Recommendation: To promote transparency in the development and management of data standards for reporting federal spending, the Director of the Office of Management and Budget should ensure that the Data Standards Committee makes information about the topics of the committee's proceedings and any resulting outcomes available to the public.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Allison B. Bawden
    Phone: (202) 512-6806

    2 open recommendations
    Recommendation: To help ensure that the pilot programs for disconnected youth can be effectively implemented over the lifetime of the initiative, the Director of OMB should coordinate with relevant federal agencies to identify and estimate expected annual financial and staff resource contributions from each agency, including during the implementation and evaluation phases of the pilots.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure that federal agencies involved in the disconnected youth pilots are able to evaluate pilot outcomes and ultimately communicate to Congress whether and to what extent the flexibilities tested by the pilots should be integrated into broader efforts, the Director of OMB should coordinate with relevant federal agencies to identify criteria or standards for assessing scalability, and collect data needed to address those criteria or standards.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Jessica Lucas-Judy
    Phone: (202) 512-9110

    5 open recommendations
    Recommendation: To help ensure that IRS leverages lessons learned from the NRP examinations and effectively completes operational employment tax examinations, the Commissioner of Internal Revenue should develop and document plans to analyze the results in 2017 of the NRP employment tax study to identify the major issues of noncompliance.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In response to this recommendation, IRS said in July 2017 that it will develop and document plans to comprehensively analyze the National Research Program study results and identify major issues of noncompliance. IRS also said it will complete data perfection activities and deliver the updated data to its data warehouse system. IRS plans to complete these tasks by January 2018.
    Recommendation: To help ensure that IRS leverages lessons learned from the NRP examinations and effectively completes operational employment tax examinations, the Commissioner of Internal Revenue should develop and document plans for addressing the noncompliance identified in IRS's analysis of the NRP employment tax results.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In response to this recommendation, IRS said in July 2017 that it plans to research how the National Research Program (NRP) study results can be used to enhance workload selection programs and will develop and initiate an action plans based on studying the NRP results. IRS plans to complete this work by January 2019.
    Recommendation: To help ensure that IRS leverages lessons learned from the NRP examinations and effectively completes operational employment tax examinations, the Commissioner of Internal Revenue should develop and document plans for assessing the results of the NRP employment tax study to estimate the current state of the employment tax gap.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In response to this recommendation, in July 2017 IRS said it will update its tax gap estimates, which will include updating the employment tax gap estimates. IRS plans to complete this effort by January 2020.
    Recommendation: To help ensure that IRS leverages lessons learned from the NRP examinations and effectively completes operational employment tax examinations, the Commissioner of Internal Revenue should determine whether and when to provide the Information Return Analysis System upfront for Small Business/Self-Employed division operational examinations based on criteria such as whether it would help identify more noncompliance, reduce taxpayer burden, and improve audit efficiency by reducing overall IRS costs (examiner versus campus costs).

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In response to this recommendation, in July 2017 IRS said it will gather additional data and insights on the opportunities and challenges of incorporating Information Return Analysis System (IRAS) data into the classification process. IRS plans to complete these tasks by October 2018.
    Recommendation: To help ensure that IRS leverages lessons learned from the NRP examinations and effectively completes operational employment tax examinations, the Commissioner of Internal Revenue should regularly remind employment tax examiners how they can access and request the CP2100 and cash transaction data for operational employment tax examinations.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In response to this recommendation, in July 2017 IRS said it will provide reminders to examiners regarding the cash transaction data and the CP2100, hold training sessions, and include information on both tools on its internal website for examiners. IRS planned to complete these tasks by October 2018.
    Director: Gretta L. Goodwin
    Phone: (202) 512-8777

    2 open recommendations
    Recommendation: To help ensure that DOJ is contributing to efforts to improve data collection and service provision to Native Americans, the Director of OVW should require grantees to report the number of human trafficking victims served using grant funding, and, as appropriate, the Native American status of those victims.

    Agency: Department of Justice: Office of Justice Programs: Violence Against Women Office
    Status: Open

    Comments: In responding to a draft of our report, DOJ agreed to require their grantees to report the number of human trafficking victims served, but did not agree to require them to track Native American status of those victims as appropriate, citing victim confidentiality and other reasons. In June 2017, following our report's publication, DOJ provided a status update, reporting that OVW already collects consolidated data on the number of American Indian and Alaska Native victims served who are victims of all crimes and it is in the process of revising grantee forms to collect information on the number of people served who are victims of sex trafficking. We continue to believe that collecting grantee information on both the number and Native American status of victims served is important and will continue to monitor implementation.
    Recommendation: To help ensure that DOJ is contributing to efforts to improve data collection and service provision to Native Americans, the Assistant Attorney General for the Office of Justice Programs should direct OVC and OJJDP to require their grantees to report the number of human trafficking victims served using grant funding, and, as appropriate, the Native American status of those victims.

    Agency: Department of Justice: Office of Justice Programs
    Status: Open

    Comments: In responding to a draft of our report, DOJ agreed to require its grantees to report the number of human trafficking victims served, but did not agree to require them to track Native American status of those victims as appropriate, citing victim confidentiality and other reasons. In June 2017, following our report's publication, DOJ provided a status update, reporting that OJJDP human trafficking grantees will be required to report the number of human trafficking victims served, beginning with progress reports ending December 31, 2017, and that OJJDP will update applicable solicitations beginning in fiscal year 2018 to reflect this new measure. DOJ reported no new efforts from OVC, and maintained that it will not require grantees to report on the Native American status of their victims served using grant funding because of the concerns it cited initially. We continue to believe that collecting grantee information on both the number and Native American status of victims served is important and will continue to monitor implementation.
    Director: Jessica Farb
    Phone: (202) 512-6991

    10 open recommendations
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Millennium Challenge Corporation
    Status: Open

    Comments: In a letter provided to GAO in May 2017, MCC stated that it had responded to our finding that MCC needed to more clearly document the independence of its evaluators and fully disclose any potential conflicts of interest in the published final evaluations. In response to this recommendation, MCC revised its standard evaluator contract language and now requires the evaluator's independence, and any potential conflicts of interest, be fully documented in the published evaluation report. GAO will follow up on documentation of this and any other steps responsive to our recommendation.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of Defense
    Status: Open

    Comments: In May 2017, DOD provided a response to our final report, dated March 30, 2017. The response noted that, in January 2017, the Department established policy on assessment, monitoring, and evaluation (AM&E) for security cooperation with the goal of improving the quality of program evaluation across the Department. DOD also stated that it would review best practices for AM&E to determine those that are best suited for security assistance, and will discuss our findings and recommendations with the independent evaluator who conducts security assistance evaluations and encourage them to consider the recommendations in future evaluations. GAO will review the January 2017 guidance and will follow-up on specific steps taken by the DOD to incorporate best practices.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In a response to GAO in May 2017, HHS stated that the CDC Operationalization of the Evaluation Standards of Practice (ESOP) was updated in January 2017 and provides guidance on evaluation planning, protocol development, implementation, reporting, dissemination, and use of evaluation results, as well as reporting requirements. HHS also stated that it now reviews all evaluation and performance monitoring plans and assess report quality at several stages prior to publication and has begun to provide webinars and templates for evaluators to ensure that standards are addressed and reflected in the report. GAO will review the updated documents and request documentation of the actions taken for responsiveness to our recommendation.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: Department of State
    Status: Open

    Comments: In a letter dated March 31, 2017, State reported that it would be expanding its evaluation policy into the new Program Design and Performance Management Policy for Programs, Projects, and Processes, expected to be in place by summer 2017. The policy and its implementation, along with the recently published Program Design and Performance Management toolkit, as well as updated policy guidance, constitute State's plan to improve evaluations. GAO will review the updated policy when it is released for its responsiveness to our recommendation.
    Recommendation: To improve the reliability and usefulness of program evaluations for agency program and budget decisions, the Chief Executive Officer of MCC, the Administrator of USAID, the Secretary of Agriculture, the Secretary of Defense, the Secretary of State, and the Secretary of Health and Human Services (in cooperation with State's Office of the U.S. Global AIDS Coordinator and Health Diplomacy) should each develop a plan for improving the quality of evaluations for the programs included in our review, focusing on areas where our analysis has shown the largest areas for potential improvement.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In a letter provided to GAO in follow-up to our report, USAID stated that steps already taken include (1)recently updating and clarifying the requirements and quality standards for evaluations and (2) working to ensure that staff has the skills they need to manage evaluations through training and other capacity building actions. As of September 2017, GAO is reviewing the updated guidance and actions against the specific findings in our report to assess their responsiveness in addressing our findings.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Secretary of Health and Human Services should direct the Centers for Disease Control and Prevention to update its guidance and practices on the posting of evaluations to require President's Emergency Plan for AIDS Relief (PEPFAR) evaluations to be posted within the timeframe required by PEPFAR guidance.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In a response to GAO in May 2017, HHS stated that the CDC, as of December 2016, now provides guidance noting that each new evaluation protocol specifically state that a report on the main findings of an evaluation will be produced in alignment with the PEPFAR ESOP and posted (in English) on a publically accessible website within 90 days of completion. GAO will review the updated document for responsiveness to our recommendation.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Chief Executive Officer of MCC should adjust MCC evaluation practices to make evaluation reports available within the timeframe required by MCC guidance.

    Agency: Millennium Challenge Corporation
    Status: Open

    Comments: In a letter provided to GAO in May 2017, MCC stated that it had initiated a re-design of its evaluation monitoring information system to provide MCC with detailed timelines of each component of the evaluation review and publication process. GAO will follow up on documentation of this and any other steps responsive to our recommendation.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Secretary of State should amend State's evaluation policy to require the completion of dissemination plans for all agency evaluations

    Agency: Department of State
    Status: Open

    Comments: In a letter dated March 31, 2017, State reported that it would be expanding its evaluation policy into the new Program Design and Performance Management Policy for Programs, Projects, and Processes, expected to be in place by summer 2017. State reported that it would add a requirement for dissemination plans to the new policy. GAO will review the updated policy when it is released for its responsiveness to our recommendation.
    Recommendation: To better ensure that the evaluation findings reach their intended audiences and are available to facilitate incorporating lessons learned into future program design or budget decisions, the Secretary of Agriculture should implement guidance and procedures for making FAS evaluations available online and searchable on a single website that can be accessed by the general public.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: David J. Wise
    Phone: (202) 512-2834

    2 open recommendations
    Recommendation: To improve the reliability of FRPP disposal data, the Administrator of GSA should implement a data validation procedure to prevent reporting the same building disposal multiple times.

    Agency: General Services Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the accuracy of reporting on progress in reducing the inventory of federal buildings, the Director of OMB, in coordination with the GSA Administrator, should establish a procedure to verify that the OMB's reports include the intended data, such as, reporting individual buildings only once and reporting only federally owned buildings.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: John Neumann
    Phone: (202) 512-3841

    6 open recommendations
    Recommendation: The Secretary of Health and Human Services should direct the Commissioner of FDA to develop a process, which may include time frames, to establish appropriate durations of use on labels of all medically important antibiotics used in food animals.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS neither agreed nor disagreed with this recommendation, and as of July 2017, we await action from FDA.
    Recommendation: The Secretary of Health and Human Services should direct the Commissioner of FDA to establish steps to increase veterinary oversight of medically important antibiotics administered in routes other than feed and water, such as injections and tablets.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS neither agreed nor disagreed with this recommendation, and as of July 2017, we await action from FDA.
    Recommendation: The Secretary of Health and Human Services should direct the Commissioner of FDA to develop performance measures and targets for actions to manage the use of antibiotics such as revising the veterinary feed directive and developing guidance documents on judicious use.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS neither agreed nor disagreed with this recommendation, and as of July 2017, we await action from FDA.
    Recommendation: The Secretary of Agriculture should direct the Administrator of APHIS to develop performance measures and targets for collecting farm-specific data on antibiotic use in food animals.

    Agency: Department of Agriculture
    Status: Open

    Comments: USDA agreed with this recommendation. In July 2017, the Animal and Plant Health Inspection Service stated that it will develop performance measures and targets for collecting farm-specific data on antibiotic use in farm animals and antibiotic resistant bacteria by September 30, 2017.
    Recommendation: The Secretary of Agriculture should direct the Administrator of APHIS to develop performance measures and targets for collecting farm-specific data on antibiotic-resistant bacteria in food animals.

    Agency: Department of Agriculture
    Status: Open

    Comments: USDA agreed with this recommendation. In July 2017, the Animal and Plant Health Inspection Service stated that it will develop performance measures and targets for laboratory monitoring for antibiotic resistance of pathogens by September 30, 2017.
    Recommendation: The Secretary of Agriculture should direct the Administrator of APHIS and the Administrator of the Food Safety and Inspection Service to work with the Director of CDC to develop a framework for deciding when on-farm investigations are warranted during outbreaks.

    Agency: Department of Agriculture
    Status: Open

    Comments: USDA agreed with this recommendation. In July 2017, USDA's Animal and Plant Health Inspection Service agreed to work with USDA's Food Safety and Inspection Service and HHS' Centers for Disease Control and Prevention to develop an additional decision matrix by December 31, 2017 for use to determine when on-farm antimicrobial resistance investigative activities are warranted.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    5 open recommendations
    Recommendation: To improve its efforts to coordinate Predator B operations among supported agencies and assess the effectiveness of its Predator B and tactical aerostat programs, the Commissioner of CBP should develop and document procedures for Predator B coordination among supported agencies in all operating locations.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve its efforts to coordinate Predator B operations among supported agencies and assess the effectiveness of its Predator B and tactical aerostat programs, the Commissioner of CBP should update and maintain guidance for recording Predator B mission information in its data collection system.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve its efforts to coordinate Predator B operations among supported agencies and assess the effectiveness of its Predator B and tactical aerostat programs, the Commissioner of CBP should provide training to users of CBP's data collection system for Predator B missions.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve its efforts to coordinate Predator B operations among supported agencies and assess the effectiveness of its Predator B and tactical aerostat programs, the Commissioner of CBP should record air support forms for Predator B mission requests from non-CBP law enforcement agencies in its data collection system for Predator B missions.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve its efforts to coordinate Predator B operations among supported agencies and assess the effectiveness of its Predator B and tactical aerostat programs, the Commissioner of CBP should update Border Patrol's data collection practices to include a mechanism to distinguish and track asset assists associated with TARS from tactical aerostats.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To ensure Border Patrol has the best available information to inform future investments in TI and resource allocation decisions among TI and other assets Border Patrol deploys in the furtherance of border security operations, and to ensure that key parties within Border Patrol's Requirements Management Process are aware of their roles and responsibilities within the process, the Chief of the Border Patrol should develop metrics to assess the contributions of pedestrian and vehicle fencing to border security along the southwest border using the data Border Patrol already collects and apply this information, as appropriate, when making investment and resource allocation decisions.

    Agency: Department of Homeland Security: United States Customs and Border Protection: Office of the Commissioner: U.S. Border Patrol
    Status: Open
    Priority recommendation

    Comments: DHS concurred agreed with the this recommendation and stated that it planned to develop and incorporate metrics into Border Patrol's Requirements Management Process.
    Recommendation: To ensure Border Patrol has the best available information to inform future investments in TI and resource allocation decisions among TI and other assets Border Patrol deploys in the furtherance of border security operations, and to ensure that key parties within Border Patrol's Requirements Management Process are aware of their roles and responsibilities within the process, the Chief of the Border Patrol should develop and implement written guidance to include roles and responsibilities for the steps within its requirements process for identifying, funding, and deploying tactical infrastructure assets for border security operations.

    Agency: Department of Homeland Security: United States Customs and Border Protection: Office of the Commissioner: U.S. Border Patrol
    Status: Open
    Priority recommendation

    Comments: DHS concurred with the recommendation and stated that it plans to update the Requirements Management Process and, as part of that update, plans to add communication and training methods and tools to better implement the Process. DHS plans to complete these efforts by September 2019.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To help improve oversight of the concessions program, the Secretary of the Interior should direct the Director of the National Park Service to review the financial reporting process and make any necessary adjustments to help ensure timely and accurate reporting of data on annual financial reports.

    Agency: Department of the Interior: National Park Service
    Status: Open

    Comments: In its May 25, 2017 update letter, the Department of the Interior stated that the National Park Service will (1) review the current financial reporting process and take steps to improve the timeliness of concessioners' annual financial reports as outlined in their contracts, and (2) develop internal controls to ensure that concessioner data is accurate. The agency anticipates having these actions implemented by March 31, 2018.
    Recommendation: To help improve oversight of the concessions program, the Secretary of the Interior should direct the Director of the National Park Service to finalize guidance on maintenance and capital improvements and make it publicly available to concessioners.

    Agency: Department of the Interior: National Park Service
    Status: Open

    Comments: In its May 25, 2017 update letter, the Department of the Interior stated that the National Park Service will finalize the existing draft guidance on maintenance and capital improvements to clarify the funding sources available to concessioners for particular repairs and maintenance needs. The agency added that the finalized guidance will be made publicly available. The agency anticipates having this guidance finalized by November 30, 2017.
    Recommendation: To help improve oversight of the concessions program, the Secretary of the Interior should direct the Director of the National Park Service to develop performance goals with targets and timeframes in its commercial services strategic plan.

    Agency: Department of the Interior: National Park Service
    Status: Open

    Comments: In its May 25, 2017 update letter, the Department of the Interior stated that the National Park Service will review the commercial services program strategic plan and develop meaningful and measurable performance goals with timeframes. The agency anticipates having this implemented by June 30, 2018.
    Director: Jacqueline M. Nowicki
    Phone: (617) 788-0580

    2 open recommendations
    Recommendation: PCSB should further explore ways to more accurately measure behavior-related time out of school--both partial and full day removals--not captured under current reporting procedures.

    Agency: DC Public Charter School Board
    Status: Open

    Comments: The DC Public Charter School Board did not comment on this recommendation. We will monitor the agency's efforts to address it.
    Recommendation: The D.C. Mayor should direct the Deputy Mayor for Education and the Office of the State Superintendent of Education to deepen collaboration with PCSB and other relevant stakeholders, such as charter school local educational agencies, to develop a coordinated plan to continue progress in reducing discipline rates and, as part of this process, make explicit their respective roles, responsibilities, and authorities with regard to discipline in D.C. charter schools. This plan could include developing additional guidance, training, or resources, consistent with the unique autonomy of charter schools.

    Agency: District of Columbia: Executive Office of the Mayor
    Status: Open

    Comments: The agency plans to continue to deepening their collaboration to reduce disciple rates. They will make explicit their common understanding about their relevant roles, and find further ways to cooperate on such matters as guidance, training, data, and other resources for schools.
    Director: Jennifer Grover
    Phone: (202) 512-7141

    2 open recommendations
    Recommendation: To ensure that C-TPAT program managers are provided consistent data from the C-TPAT field offices on security validations, the Commissioner of U.S. Customs and Border Protection should develop standardized guidance for the C-TPAT field offices to use in tracking and reporting information on the number of required and completed security validations.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: On April 28, 2017, CBP officials provided documentation--a common worksheet, instructions, and related standard operating procedures for C-TPAT field offices to use in tracking and reporting information to headquarters staff on security validations required and completed. We reviewed the information and interviewed C-TPAT officials in two field offices and C-TPAT's Plans and Operations Branch, which is responsible for overseeing these efforts, about the new procedures. In early August 2017, we asked for additional evidence that C-TPAT is ensuring one standard approach across its field offices for capturing and reporting security validations required and completed. The BBP liaison informed us that C-TPAT officials are to provide the additional evidence by the end of September 2017.
    Recommendation: To ensure the availability of complete and accurate data for managing the C-TPAT program and establishing and maintaining reliable indicators on the extent to which C-TPAT members receive benefits, the Commissioner of U.S. Customs and Border Protection should determine the specific problems that have led to questionable data contained in the Dashboard and develop an action plan, with milestones and completion dates, for correcting the data so that the C-TPAT program can produce accurate and reliable data for measuring C-TPAT member benefits.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: On July 28, 2017, CBP provided us with documentation, to include: a schedule of completed and planned activities related to refining data reporting system requirements, testing of preliminary results from new data runs, developing a reporting system for tracking security examination rates, and a copy of the results of a preliminary data run identifying shipment examination rates by mode of transportation and C-TPAT member Tier level. CBP staff informed us that the steps being taken to address this recommendation are to continue through the end of the 2017. In the interim, we are reviewing the documents CBP provided to determine what, if any, additional information we may need to assess progress in addressing this recommendation.
    Director: Shelby S. Oakley
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To improve the awareness of how risk-significant radioactive sources are transported within the United States and to better determine whether Nuclear Regulatory Commission (NRC) is meeting its goal of providing reasonable assurance for preventing the theft or diversion of these dangerous materials, the Chairman of NRC should take actions to collect information from licensees on the number of shipments and mode of transport for such sources--for example, by identifying the extent to which an existing NRC database (e.g., the National Source Tracking System) may be used to capture this information.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: In its 60-day response letter from NRC to GAO, NRC repeated its position on this recommendation as stated in its formal agency response that was included as appendix III in the report. In both cases, NRC states that it disagrees with this recommendation. NRC disagrees that the specific number of shipments by mode of transport is always needed. NRC explained that existing information collection requirements already exist for category 1 quantities and that it had previously determined that collection of shipment information for category 2 quantities was not necessary. NRC also stated that NSTS would not be the appropriate database to capture shipment information; it is not designed to capture real-time information. In addition, NRC does not consider the proposed collection activity to be of sufficient benefit to justify the additional cost of capturing the information. Therefore, NRC does not believe that adopting this recommendation would result in significant improvements to safety. Despite its disagreement with this recommendation, we will continue to monitor whether NRC takes any actions that would result in addressing the concern GAO raised.
    Recommendation: To further enhance the security of radioactive sources during ground transport, the Chairman of NRC, in consultation with the Secretary of Transportation and the Secretary of Homeland Security, should identify an approach to verify that motor carriers are meeting NRC's Part 37 security requirements applicable to transportation, for example by having DOT inspectors verify compliance with NRC Part 37 security requirements during their on-site investigations.

    Agency: Nuclear Regulatory Commission
    Status: Open

    Comments: As noted in the NRC comments on the GAO report, the NRC agrees in general with the second recommendation to explore with Federal partners an approach to verify that motor carriers meet 10 CFR Part 37 transportation security requirements. The NRC commits to exploring how the respective agencies can verify that motor carriers are meeting the NRC's applicable Part 37 transportation security requirements. This recommendation will remain open until NRC presents evidence that it has acted on it.
    Recommendation: To further enhance the security of radioactive sources during ground transport, the Secretary of Transportation, in consultation with the Chairman of NRC and the Secretary of Homeland Security, should consider examining the potential costs and security benefits associated with lowering the Highway Route Controlled Quantity (HRCQ) threshold so that more, or all, category 1 shipments are classified as HRCQ shipments.

    Agency: Department of Transportation
    Status: Open

    Comments: In its 60-day response letter, NRC stated that it recognizes that HRCQ thresholds fall under the jurisdiction of DOT. The NRC commits to exploring with DOT the potential costs and security benefits associated with lowering the HRCQ threshold so that more if not all , of the shipments of Category 1 quantities of radioactive material may be classified as HRCQ shipments. In its 60-day response letter, DOT concurred with this recommendation and stated that it planned to consult with NRC and the Department of Homeland Security Domestic Nuclear Detection Office, and its internal stakeholders to evaluate potential costs and security benefits of lowering the HRCQ threshold, which they expect to complete by January 15, 2018. This recommendation will remain open until evidence is presented by NRC and DOT that they have examined the costs and benefits of lowering the HRCQ threshold.
    Director: Robert Goldenkoff
    Phone: (202) 512-2757

    4 open recommendations
    including 1 priority recommendation
    Recommendation: The Secretary of Commerce and Under Secretary for Economic Affairs should direct the Census Bureau to determine the cause(s) for non-interviews experienced during the non-response follow-up operation and revise and test what, if any, changes need to be made to operational procedures, training, or both, including making contact with proxy respondents.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: Commerce agreed with this recommendation. In the Bureau's March 2017 action plan, it reported that analysis of the 2016 Census Test data is underway and that the 2016 Census Test experiences and the ongoing 2016 Census Test data analysis will inform the Bureau's evolution of operational methods and development of revised training content and provided a target completion date of December 2018, following completion and analyses of the nonresponse follow-up operation for the 2018 End-to-End Census Test. Evaluation data and studies of the 2016 Census Test experience could provide insight on what operational procedures, training, business rules, or other circumstances resulted in the higher-than-expected number of non-interviews. Making changes as needed, if any, in advance of the 2018 End-to-End Test would provide an opportunity to test them and better ensure that high rates of non-interviews do not adversely affect 2020 Census data quality.
    Recommendation: The Secretary of Commerce and Under Secretary for Economic Affairs should direct the Census Bureau to revise and test operational procedures for accessing incomplete closed cases and revise and test training material to reflect when this flexibility to access incomplete closed cases should be used by the enumerator.

    Agency: Department of Commerce
    Status: Open

    Comments: Commerce agreed with this recommendation. In the Bureau's March 2017 action plan, it reported that the Bureau had identified enhancements to methods to address this recommendation and would consider how procedures can provide flexibility, and how the enumerator training can evolve to communicate the availability of this flexibility, and when the capability should be leveraged. It reported that how the software solutions will reflect these enhancements will inform the development of the procedures and training used by enumerators for the 2018 Census End-to-End Census Test. It reported a target completion of December 2018 following completion and analyses of the nonresponse follow-up operation for the 2018 End-to-End Census Test.
    Recommendation: The Secretary of Commerce and Under Secretary for Economic Affairs should direct the Census Bureau to revise and test operational procedures and relevant training materials for initial property manager visits to ensure procedures and training material are communicated to and understood by enumerators and their supervisors.

    Agency: Department of Commerce
    Status: Open

    Comments: Commerce agreed with this recommendation. In the Bureau's March 2017 action plan, it reported that based on its 2016 Census Test experiences, it had identified modifications to the system capabilities and procedures for initial multiunit manager visits and that it would implement and further study these changes in future tests, including the 2018 End-to-End Census Test. It reported a target completion in December 2018, following completion and analyses of the nonresponse follow-up operation for the 2018 End-to-End Census Test following completion and analyses of the nonresponse follow-up (NRFU) operation for the 2018 End-to-End Census Test.
    Recommendation: The Secretary of Commerce and Under Secretary for Economic Affairs should direct the Census Bureau to revise and test procedures on how to better leverage enumerator-collected information on the best time or day to conduct interviews, and ensure enumerators are properly trained on these procedures.

    Agency: Department of Commerce
    Status: Open

    Comments: Commerce agreed with this recommendation. In the Bureau's March 2017 action plan, it reported that as the Census Bureau develops enhancements to the procedures and training for enumerators, it will reflect on what it has learned from 2016 Census Test experiences as well as from recommendations such as this. It reported a target completion of December 2018, following completion and analyses of the nonresponse follow-up operation for the 2018 End-to-End Census Test.
    Director: Brian Lepore
    Phone: (202) 512-4523

    2 open recommendations
    Recommendation: To provide Congress with better visibility over the costs for the environmental cleanup of properties from all Base Realignment and Closure rounds to inform future funding decisions, the Secretary of Defense should direct the Secretaries of the military departments to include in future annual reports to Congress that environmental cleanup costs will increase due to the cleanup of perfluorinated compounds and other emerging contaminants, and to include best estimates of these costs as additional information becomes available.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help the services more effectively share information and address environmental cleanups and transfers, the Secretary of Defense should direct the Secretaries of the military departments to create a repository or method to record and share lessons learned about how various locations have successfully addressed cleanup challenges.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Katherine Iritani
    Phone: (202) 512-7114

    4 open recommendations
    Recommendation: To improve the collection of complete and consistent personal care services data and better ensure CMS can effectively monitor the states' provision of and spending on Medicaid personal care services, CMS should establish standard reporting guidance for personal care services collected through Transformed-MSIS (T-MSIS) to ensure that key data reported by states, such as procedure codes, provider identification numbers, units of service, and dates of service, are complete and consistent.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the collection of complete and consistent personal care services data and better ensure CMS can effectively monitor the states' provision of and spending on Medicaid personal care services, CMS should better ensure, for all types of personal care services programs, that data on provision of personal care services and other home-and community-based services (HCBS) collected through T-MSIS claims can be specifically linked to the expenditure lines on the CMS-64 that correspond with those particular types of HCBS services.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the collection of complete and consistent personal care services data and better ensure CMS can effectively monitor the states' provision of and spending on Medicaid personal care services, CMS should better ensure that personal care services data collected from states through T-MSIS and MBES comply with CMS reporting requirements.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the collection of complete and consistent personal care services data and better ensure CMS can effectively monitor the states' provision of and spending on Medicaid personal care services, CMS should develop plans for analyzing and using personal care services data for program management and oversight.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: J. Alfredo Gómez
    Phone: (202) 512-3841

    5 open recommendations
    Recommendation: To help the agency make strategic decisions about how to prioritize and efficiently use available personnel, the Administrator, recognizing the agency's limited resources, should direct the Assistant Administrator for the Office of Administration and Resources Management to develop a documented process that can be consistently applied by regional and national program offices to collect and analyze data on project officer FTEs.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: According to EPA's December 2016 letter with comments on the draft report, EPA agrees with this recommendation and will initiate implementation in FY 2017 by developing and issuing a survey tool to collect relevant information on project officer FTE and workload. According to the letter, EPA will evaluate the survey results in FY 2018 and establish a formal process to influence out-year budget cycles, beginning with the FY 2020 budget.
    Recommendation: To help the agency make strategic decisions about how to prioritize and efficiently use available personnel, the Administrator, recognizing the agency's limited resources, should direct the Assistant Administrator for the Office of Administration and Resources Management to develop a documented process that can be consistently applied by regional and national program offices to collect and analyze data on grants management workloads.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: According to EPA's December 2016 letter with comments on the draft report, EPA agrees with this recommendation and will initiate implementation in FY 2017 by developing and issuing a survey tool to collect relevant information on project officer FTE and workload. According to the letter, EPA will evaluate the survey results in FY 2018 and establish a formal process to influence out-year budget cycles, beginning with the FY 2020 budget.
    Recommendation: To help the agency make strategic decisions about how to prioritize and efficiently use available personnel, the Administrator, recognizing the agency's limited resources, should direct the Assistant Administrator for the Office of Administration and Resources Management to develop a documented process that can be consistently applied by regional and national program offices to use project officer FTE and workload data to inform FTE allocations.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: According to EPA's December 2016 letter with comments on the draft report, EPA agrees with this recommendation and will initiate implementation in FY 2017 by developing and issuing a survey tool to collect relevant information on project officer FTE and workload. According to the letter, EPA will evaluate the survey results in FY 2018 and establish a formal process to influence out-year budget cycles, beginning with the FY 2020 budget.
    Recommendation: To help ensure that EPA has people with the right skills to meet the goals of its 2016-2020 Grants Management Plan, the Administrator should direct the Assistant Administrator for the Office of Administration and Resources Management and regional and national program offices, as appropriate, to review project officer critical skills and competencies and determine training needs to address any gaps.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: According to EPA's December 2016 letter with comments on the draft report, EPA agrees with this recommendation and will initiate implementation in FY 2017 by developing and issuing a project officer survey tool. According to the letter, based on the survey results, EPA will begin making enhancements to its project officer training program in FY 2018, and continue those efforts in subsequent fiscal years consistent with goal 3 of the agency's 2016-2020 Grants Management Plan.
    Recommendation: To enhance EPA's ability to identify performance shortfalls and appropriate corrective actions, the Administrator should direct the Assistant Administrator for the Office of Administration and Resources Management to develop performance measures to track the effectiveness of the recruitment and retention efforts for grant specialists and collect performance data for these measures.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: According to EPA's December 2016 letter with comments on the draft report, EPA agrees with this recommendation. According to the letter, in FY 2017, EPA's Office of Grants and Debarment (OGD), with support from the agency's human resources data system, will formalize its process for collecting information on grants specialist recruitment and retention. In FY 2018, EPA will issue performance measures related to grants specialist recruitment and retention.
    Director: Kathy King
    Phone: (202) 512-7114

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To help ensure that quality care is provided to AI/AN people, as part of the implementation of its quality framework, the Secretary of HHS should direct the Director of IHS to ensure that agency-wide standards for the quality of care provided in its federally operated facilities are developed, that facility performance in meeting these standards is systematically monitored over time, and that enhancements are made to its adverse event reporting system.

    Agency: Department of Health and Human Services
    Status: Open
    Priority recommendation

    Comments: HHS agreed with our recommendation and cited steps it already has underway to improve the quality of care in IHS's federally-operated facilities. HHS described the development of the IHS Quality Framework and Implementation Plan released in November 2016. However, as of June 2017, IHS had not developed agency-wide standards for the quality of care provided in its federally operated facilities.
    Director: Carolyn L. Yocom
    Phone: (202) 512-7114

    1 open recommendations
    including 1 priority recommendation
    Recommendation: The Administrator of CMS should take immediate steps to assess and improve the data available for Medicaid program oversight, including, but not limited to, T-MSIS. Such steps could include (1) refining the overall data priority areas in T-MSIS to better identify those variables that are most critical for reducing improper payments, and (2) expediting efforts to assess and ensure the quality of these T-MSIS data.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open
    Priority recommendation

    Comments: As of September 2017, CMS has begun targeted efforts to assess and improve T-MSIS data available for Medicaid program oversight, including initiating a pilot study with four states to identify data anomalies and obtaining input from external experts on data quality. However, because these initiatives are ongoing and further efforts to improve T-MSIS data are still evolving, this recommendation remains open.
    Director: Michael E. Clements
    Phone: (202) 512-8678

    2 open recommendations
    Recommendation: To help SEC address identified personnel management challenges, the Chair should enhance or expand the responsibilities and authority of the COO or other official or office so they can help ensure that improvements to communication and collaboration across SEC are made. For instance, if the duties of the COO were expanded, the COO could establish liaisons in each mission-critical office and division for SEC employees to contact or develop procedures to help facilitate communication and collaboration among the mission-critical office and divisions.

    Agency: United States Securities and Exchange Commission
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help SEC address identified personnel management challenges, the Chair should develop and implement training for hiring specialists that is informed by a skills gap analysis.

    Agency: United States Securities and Exchange Commission
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Charles Jeszeck
    Phone: (202) 512-7215

    3 open recommendations
    Recommendation: To assist IRA owners in addressing challenges associated with investing their retirement savings in unconventional assets, the Commissioner of Internal Revenue should provide guidance to IRA owners on the potential for IRA transactions involving certain unconventional assets to generate unrelated business taxable income subject to taxation in the current tax year and subsequent years. For example, IRS could consider adding an explicit caution in Publication 590 Individual Retirement Arrangements (IRAs) and include a link in Publication 590 to Publication 598 Tax on Unrelated Business Income of Exempt Organizations to provide examples demonstrating how certain unconventional assets in IRAs can generate unrelated business income tax for account owners.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS stated that it would add during the calendar year 2017 scheduled update, language to Publication 590-A, Contributions to Individual Retirement Arrangements (IRA), cautioning IRA owners about the possibility of unrelated business taxable income if the IRA owner engages in certain transactions or purchases certain assets. GAO will consider closing this recommendation when the agency has completed this effort.
    Recommendation: To assist IRA owners in addressing challenges associated with investing their retirement savings in unconventional assets, the Commissioner of Internal Revenue should provide guidance to IRA owners and custodians on how to determine and document fair market value (FMV) for certain categories of hard-to-value unconventional assets. For example, IRS could consider updating Form 5498 instructions to custodians on how to document FMV for hard-to-value assets (e.g., last-known FMV based on independent appraisal, acquisition price) and provide guidance directed at account owners that provides examples of how to ascertain FMV for different types of unconventional assets.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS agreed that guidance should be provided to IRA owners and custodians and stated that the guidance could be provided as part of an item currently on the 2016-2017 Priority Guidance Plan. IRS will recommend to Treasury that the regulation project address this issue. We will consider closing this recommendation when the agency provides documentation that this effort has been completed.
    Recommendation: To assist IRA owners in addressing challenges associated with investing their retirement savings in unconventional assets, the Commissioner of Internal Revenue should clarify the content of the model custodial agreement to distinguish what has been reviewed and approved by IRS and what has not. For example, IRS could consider: (1) restricting custodians from stating that the form has been "preapproved by the IRS" on the form; (2) adding language to specify which articles have been preapproved by the IRS and which have not; and (3) limiting custodians from adding provisions to the model form other than those preapproved by the IRS.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS reported that it will change during the next scheduled update of the model agreements, the "pre-approved by IRS" statement to clarify that only the first seven articles of Form 5305, Traditional Individual Retirement Trust Account, and Form 5305-A, Traditional Individual Retirement Custodial Account, are approved by IRS. GAO will consider closing this recommendation when the agency has completed this effort.
    Director: Thomas Melito
    Phone: (202) 512-9601

    2 open recommendations
    Recommendation: To improve the transparency and clarity of the Trafficking in Persons Report and improve its usefulness as a diplomatic tool to encourage countries to address trafficking, the Secretary of State should improve explanations in narratives for Tier 1 rankings, including using consistent language, as feasible, in the Trafficking in Persons Report.

    Agency: Department of State
    Status: Open

    Comments: In comments on the draft report, State concurred with this recommendation and said that it seeks to make the Trafficking in Persons Report as useful as possible to a broad array of stakeholders and will continue its commitment to ensure each narrative better serves this purpose. GAO will continue to monitor State's efforts to fully implement the recommendation.
    Recommendation: To improve the transparency and clarity of the Trafficking in Persons Report and improve its usefulness as a diplomatic tool to encourage countries to address trafficking, the Secretary of State should take actions, such as tracking the recommendations in the Trafficking in Persons Report, to assess the effectiveness of the report as a tool to encourage countries to address human trafficking.

    Agency: Department of State
    Status: Open

    Comments: In comments on the draft report, State concurred with this recommendation and described steps it is taking to more systematically assess the effectiveness of the Trafficking in Persons Report in encouraging governments to address human trafficking, including the recent establishment of a monitoring and evaluation position in the Trafficking Office. GAO will continue to monitor State's implementation efforts.
    Director: Randall B. Williamson
    Phone: (202) 512-7114

    2 open recommendations
    including 1 priority recommendation
    Recommendation: To improve care for women veterans, the Secretary of Veterans Affairs should direct the Under Secretary for Health to strengthen the environment of care inspections process and VHA's oversight of this process by expanding the list of requirements that facility staff inspect for compliance to align with VHA's women's health handbook, ensuring that all patient care areas of the medical facility are inspected as required, clarifying the roles and responsibilities of VA medical facility staff responsible for identifying and addressing compliance, and establishing a process to verify that noncompliance information reported by facilities to VHA Central Office is accurate and complete.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: As of June 2017, VA has taken some actions to address this recommendation, but additional actions are needed to fully implement it. We will update the status of this recommendation when we receive additional information from VA.
    Recommendation: To improve care for women veterans, the Secretary of Veterans Affairs should direct the Under Secretary for Health to monitor women veterans' access to key sex-specific care services--mammography, maternity care, and gynecology--under current and future community care contracts. For those key services, monitoring should include an examination of appointment scheduling and completion times, driving times to appointments, and reasons appointments could not be scheduled with community providers.

    Agency: Department of Veterans Affairs
    Status: Open
    Priority recommendation

    Comments: As of June 2017, VHA still lacks data and performance measures for the availability under Choice of sex-specific care, such as mammograms, maternity care, or gynecology. In contrast, for another VA care in the community program, PC3 (a program that the Choice third party administrators also administer) VHA collects data and has performance measures to evaluate women veterans' access to mammography and maternity care. To fully implement this recommendation, VHA needs to extend the collection of data to include care delivered through the Choice Program and other community care programs and establish related performance measures.
    Director: J. Alfredo Gomez
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To help reduce federal fiscal exposure by enhancing the resilience of infrastructure to extreme weather, the Secretary of Commerce, through the Director of NIST, in consultation with MitFLG and USGCRP, should convene federal agencies for an ongoing governmentwide effort to provide the best available forward-looking climate information to standards-developing organizations for their consideration in the development of design standards, building codes, and voluntary certifications.

    Agency: Department of Commerce
    Status: Open

    Comments: As of October 5, 2017, NIST has not convened a governmentwide effort to provide the best available forward-looking climate information to standards developing-organizations.
    Director: Yvonne D. Jones
    Phone: (202) 512-2717

    2 open recommendations
    Recommendation: To help ensure the accuracy of MSPB's reporting on whistleblower appeals received and closed, the Chairman of MSPB should update MSPB's data entry user guide to include additional guidance and procedures to help improve the identification of appropriate whistleblower appeal closing codes to use.

    Agency: Merit Systems Protection Board
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure the accuracy of MSPB's reporting on whistleblower appeals received and closed, the Chairman of MSPB should add a quality check in MSPB's data analysis and reporting process to better identify discrepancies or other anomalies in data queries and the resulting datasets.

    Agency: Merit Systems Protection Board
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Katherine Iritani
    Phone: (202) 512-7114

    2 open recommendations
    Recommendation: To achieve a better understanding of the effect of certain Personal care services (PCS) services on beneficiaries and a more consistent administration of policies and procedures across PCS programs, the Acting Administrator of CMS should collect and analyze states' required information on the impact of the Participant-Directed Option and Community First Choice programs on the health and welfare of beneficiaries as well as the state quality measures for the Participant-Directed Option and Community First Choice programs.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To achieve a better understanding of the effect of certain PCS services on beneficiaries and a more consistent administration of policies and procedures across PCS programs, the Acting Administrator of CMS should take steps to harmonize requirements, as appropriate, across PCS programs in a way that accounts for common risks faced by beneficiaries and to better ensure that billed services are provided.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: A. Nicole Clowers
    Phone: (202) 512-7114

    4 open recommendations
    Recommendation: To strengthen CMS's efforts to improve the usefulness of the Nursing Home Compare website for consumers, the Administrator of CMS should establish a systematic process for reviewing potential website improvements that includes and describes steps on how CMS will prioritize the implementation of potential website improvements.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation and reported that CMS is working to develop a method that would track potential changes to Nursing Home Compare. We will update the status of this recommendation when we receive further information.
    Recommendation: To help improve the Five-Star System's ability to enable consumers to understand nursing home quality and make distinctions between high- and low- performing homes, the Administrator of CMS should add information to the Five-Star System that allows consumers to compare nursing homes nationally.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS did not concur with this recommendation. However, we maintain that adding national comparison information is important.
    Recommendation: To help improve the Five-Star System's ability to enable consumers to understand nursing home quality and make distinctions between high- and low- performing homes, the Administrator of CMS should evaluate the feasibility of adding consumer satisfaction information to the Five-Star System.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation and reported that CMS is evaluating the feasibility of adding consumer satisfaction to Nursing Home Compare. We will update the status of this recommendation when we receive further information.
    Recommendation: To help improve the Five-Star System's ability to enable consumers to understand nursing home quality and make distinctions between high- and low- performing homes, the Administrator of CMS should develop and test with consumers introductory explanatory information on the Five-Star System to be prominently displayed on the home page. Such information should explain, for example, how the overall rating is calculated, the importance of the component ratings, where to find information on the timeliness of the data, and whether the ratings can be used to compare nursing homes nationally.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation and reported that CMS is in the process of revising the explanatory language on Nursing Home Compare and plans to implement those changes on the website in late 2017. We will update the status of this recommendation when we receive further information.
    Director: Susan Fleming
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To continue the agency's efforts to improve state and local emergency preparedness for rail accidents involving hazardous materials, the Secretary of Transportation should, after the rulemaking is finalized, develop a process for regularly collecting information from state emergency response commissions on the distribution of the railroad-provided hazardous-materials-shipping information to local planning entities.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Kay E. Brown
    Phone: (202) 512-7215

    2 open recommendations
    including 1 priority recommendation
    Recommendation: The Secretary of Agriculture should take additional steps to collect and disseminate information on promising practices that could help improve data matching processes among state SNAP agencies, including broad and timely dissemination of information on results of recent relevant pilots or demonstrations.

    Agency: Department of Agriculture
    Status: Open
    Priority recommendation

    Comments: The U.S. Department of Agriculture's (USDA) Food and Nutrition Service (FNS) agreed with this recommendation. The agency noted it is moving in this direction and would build on current efforts to address them. GAO will monitor these efforts and consider closing the recommendation when these efforts have been completed.
    Recommendation: The Secretary of Agriculture should work with the Department of Health and Human Services (as appropriate) to analyze spending and understand data needs for SNAP across federal and state contracts and in relation to other programs as FNS explores ways to potentially reduce the costs of using commercial data services.

    Agency: Department of Agriculture
    Status: Open

    Comments: The U.S. Department of Agriculture's (USDA) Food and Nutrition Service (FNS) agreed with this recommendation. The agency noted it has been moving in this general direction and would build on current efforts to address it. GAO will monitor these efforts and consider closing the recommendation when these efforts have been completed.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    1 open recommendations
    Recommendation: To improve the management of DOD's credentialing program and better determine whether the program is achieving its desired results, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to develop and implement program performance measures that include key attributes, such as a baseline and goals, that can be used to assess performance.

    Agency: Department of Defense
    Status: Open

    Comments: DOD did not concur with our recommendation to develop and implement performance measures for its credentialing program. As of August 23, 2017, the department still has yet to develop performance measures for the program.
    Director: Clowers, Angela N
    Phone: (202) 512-7114

    2 open recommendations
    Recommendation: To make it more likely that HHS will achieve its goals to reduce quality measure misalignment and associated provider burden, the Secretary of HHS should direct CMS and the Office of the National Coordinator for Health Information Technology to prioritize their development of electronic quality measures and associated standardized data elements on the specific quality measures needed for the core measure sets that CMS and private payers have agreed to use.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In January 2017, HHS told us that ONC and CMS are prioritizing efforts to understand challenges associated with the development and implementation of electronic clinical quality measures. However, we determined that the actions did not fully address the recommendation because they focus on efforts to understand the challenges associated with electronic clinical quality measures as opposed to efforts to prioritize their development of measures from the core measure sets that CMS and private payers have agreed to use. As of August 2017, HHS officials have not informed us of any additional actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information.
    Recommendation: To make it more likely that HHS will achieve its goals to reduce quality measure misalignment and associated provider burden, the Secretary of HHS should direct CMS to comprehensively plan, including setting timelines, for how to target its development of new, more meaningful quality measures on those that will promote greater alignment, especially measures to strengthen the core measure sets that CMS and private payers have agreed to use.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In January 2017, HHS told us that it considers this recommendation open and CMS will continue to explore ways for greater alignment through its planning efforts. As of August 2017, HHS officials have not informed us of any additional actions taken to implement this recommendation. We will update the status of this recommendation when we receive additional information.
    Director: Susan Fleming
    Phone: (202) 512-2834

    4 open recommendations
    including 1 priority recommendation
    Recommendation: As DOT, in response to the Fixing America's Surface Transportation (FAST) Act, conducts additional evaluation and analysis of ECP brakes and updates the regulatory impact analysis, the Secretary of Transportation should direct the Federal Railroad Administration (FRA) and Pipeline and Hazardous Materials Safety Administration (PHMSA) to take into account, in the updated regulatory impact analysis conducted in response to the FAST Act, potential uncertainty in key variables and assumptions, such as, but not limited to, fuel prices and future rail traffic of crude oil and ethanol, discuss this uncertainty, and present ranges of possible scenarios.

    Agency: Department of Transportation
    Status: Open
    Priority recommendation

    Comments: DOT disagreed with this recommendation, asserting that we based our findings for this recommendation only on the views of industry and experts interviewed as part of our review. However, our justification for this recommendation is primarily based on data that DOT received from railroads, on what DOT reported in the rulemaking documents, and on clear criteria from OMB and others for conducting such analyses. To fully implement this recommendation, DOT should update its 2015 ECP Brake rule and the supporting regulatory impact analyses for ECP brakes, DOT should provide a range of possible scenarios and acknowledge uncertainty in certain estimates which could help increase confidence in those estimates and address stakeholder concerns.
    Recommendation: As DOT, in response to the FAST Act, conducts additional evaluation and analysis of ECP brakes and updates the regulatory impact analysis, the Secretary of Transportation should direct FRA and PHMSA to create a plan to collect data from railroads' ongoing and future operational experiences using ECP brakes. The plan should include details on how the agency will work with railroads to collect this data, ensure that such data are reliable, and analyze these data to conduct a retrospective analysis of the ECP brakes requirement that could help inform any potential future actions regarding ECP brakes.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions DOT has taken in response to this recommendation, we will provide updated information.
    Recommendation: As DOT, in response to the FAST Act, conducts additional evaluation and analysis of ECP brakes and updates the regulatory impact analysis, if, based on its updated analysis, DOT promulgates a new rule on the applicable ECP brake system requirements, the Secretary of Transportation should direct FRA and PHMSA to require that freight railroads, once they equip with ECP brakes in response to the requirement, collect and provide data to FRA on their ongoing operational experience with ECP brakes.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions DOT has taken in response to this recommendation, we will provide updated information.
    Recommendation: As DOT, in response to the FAST Act, conducts additional evaluation and analysis of ECP brakes and updates the regulatory impact analysis, the Secretary of Transportation should direct FRA and PHMSA to publish information--including data inputs, formulas, and results of all simulations and assumptions regarding DOT's use of the LS-DYNA model used and related analyses to support the 2015 final rule--that would allow a third party to fully assess and replicate the analysis.

    Agency: Department of Transportation
    Status: Open

    Comments: When we confirm what actions DOT has taken in response to this recommendation, we will provide updated information.
    Director: Nancy Kingsbury
    Phone: (202) 512-2700

    5 open recommendations
    including 2 priority recommendations
    Recommendation: To support its strategic and open data goals, the Director of OPM should improve the availability of the EHRI payroll data--for example, by preparing the data for analytics, making them available through online tools such as FedScope, and including them among the EHRI data sources on the OPM website and Data.gov.

    Agency: Office of Personnel Management
    Status: Open
    Priority recommendation

    Comments: On 4/21/2017 OPM provided a status update based on our inclusion of this rec in the priority rec letter. "As communicated in our December 6, 2017, letter to the Comptroller General, OPM is developing a comprehensive strategy to improve the availability of EHRI payroll data for analytics. We have started an effort to standardize payroll data elements by engaging with the payroll subject matter experts through the shared service providers. We will keep GAO informed as we make additional progress."
    Recommendation: To improve internal controls for data quality, the Director of OPM should update EHRI payroll database documentation to be consistent with current field definitions and requirements, including the Guide to Human Resources Reporting and the Guide to Data Standards, Part B.

    Agency: Office of Personnel Management
    Status: Open

    Comments: No specific updates on this rec, but it would be addressed in the "comprehensive strategy to improve the availability of EHRI payroll data for analytics" that is noted in OPM's response to the priority recommendation.
    Recommendation: To improve internal controls for data quality, the Director of OPM should consistently monitor system-generated error and edit check reports and ensure that timely action is taken to address identified issues.

    Agency: Office of Personnel Management
    Status: Open
    Priority recommendation

    Comments: On 4/21/17 OPM provided an update to their 60 day letter in response to our inclusion of this rec in the priority letter to OPM. Very soon, we will begin implementing follow-up activities with shared service centers and agencies regarding issues identified with the payroll data they submit to EHRI. We are also evaluating the feasibility of incorporating automated methods to validate agency data, to the extent possible. We will keep GAO informed as we make additional progress.
    Recommendation: To integrate the payroll data into the larger suite of EHRI databases, the Director of OPM should develop a schedule for executing these plans.

    Agency: Office of Personnel Management
    Status: Open

    Comments: No specific updates on this rec, but it would be addressed in the "comprehensive strategy to improve the availability of EHRI payroll data for analytics" that is noted in OPM's response to the priority recommendation.
    Recommendation: To integrate the payroll data into the larger suite of EHRI databases, the Director of OPM should evaluate existing internal control activities and develop new control activities for EHRI payroll data, such as implementing transactional edit checks that leverage the information in the other EHRI datasets.

    Agency: Office of Personnel Management
    Status: Open

    Comments: No specific updates on this rec, but it would be addressed in the "comprehensive strategy to improve the availability of EHRI payroll data for analytics" that is noted in OPM's response to the priority recommendation.
    Director: Thomas Melito
    Phone: (202) 512-9601

    2 open recommendations
    Recommendation: To strengthen USAID's monitoring and evaluation of cash transfer and food voucher projects and help ensure improved program oversight of these projects, the USAID Administrator should take steps to ensure that final reports submitted for cash transfer and food voucher projects comply with USAID's minimum data requirements.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In June 2017, USAID said it had entered into an institutional support contract in December 2016 to address this recommendation. Support staff under this contract will be responsible for assisting each geographic team to ensure that implementing partners adhere to existing award processes and procedures, including compliance with reporting on minimum data requirements. USAID noted that the revised target completion date is 9/30/2017.
    Recommendation: To strengthen USAID's monitoring and evaluation of cash transfer and food voucher projects and help ensure improved program oversight of these projects, the USAID Administrator should strengthen the indicators USAID uses to measure the timeliness, cost-effectiveness, and appropriateness of Emergency Food Security Program cash transfer and food voucher projects.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In June 2017, USAID stated that it released an updated Annual Program Statement for Emergency Food Assistance Programs in December 2016, which addresses this recommendation. As implementation provides data to support a closure request, USAID anticipates completing this recommendation in Fiscal Year 2017. The revised target completion date is 9/30/2017.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: The Secretary of the Department of Transportation should direct the FHWA Administrator to develop an efficiency measure or measures that demonstrate the linkage between the federal funding of bridges and the desired performance outcomes, such as maintained or improved bridge conditions, and report the resulting information to Congress.

    Agency: Department of Transportation
    Status: Open

    Comments: In October 2016, the U.S. Department of Transportation's Federal Highway Administration (FHWA) reported to GAO that FHWA will review bridge project information and cost data that is currently being collected and review Office of Management and Budget's guidance and other examples for developing meaningful performance measures and measures that were proposed in prior FHWA proposed rulemaking efforts. Following those reviews, FHWA reported that an applicable efficiency measure will be developed that links federal funding and condition of bridges. FHWA reported that this review and evaluation will be completed by January 31, 2018 and once the efficiency measure is implemented it will be reported and incorporated in one of FHWA's existing reports to Congress.
    Director: David B. Gootnick
    Phone: (202) 512-3149

    2 open recommendations
    Recommendation: To improve the quality of the data published on ForeignAssistance.gov and help ensure consistency in published information, the Secretary of State should, in consultation with the Director of OMB and the USAID Administrator, undertake a review of the efforts to date on ensuring data quality

    Agency: Department of State
    Status: Open

    Comments: State concurred with this recommendation and noted that it will continue to work with USAID in consultation with OMB to assess whether additional existing resources are required to meet the goals of ForeignAssistance.gov. As of June 2017, State has taken some steps to coordinate with OMB and USAID to improve the quality of data reported for ForeignAssistance.gov. For example, in January 2017, State co-hosted an interagency meeting with OMB and USAID to discuss data quality and reporting requirements. As of June 2017, GAO was following up with State to obtain additional information on how the established review process would or has helped improve the quality of the data reported on Foreignassistance.gov.
    Recommendation: To improve the quality of the data published on ForeignAssistance.gov and help ensure consistency in published information, the Secretary of State should, in consultation with the Director of OMB and the USAID Administrator, develop additional guidance that takes into consideration current challenges to updating ForeignAssistance.gov with verified data.

    Agency: Department of State
    Status: Open

    Comments: As of June 2017, State has taken some steps to coordinate with OMB and USAID to improve the quality of data reported for ForeignAssistance.gov. For example, in January 2017, State co-hosted an interagency meeting with OMB and USAID to discuss data quality and reporting requirements. As of June 2017, GAO was following up with State to determine if additional guidance has been developed that takes into consideration current challenges to updating ForeignAssistance.gov with verified data
    Director: Kathleen M. King
    Phone: (202) 512-7114

    1 open recommendations
    Recommendation: To improve available data about the direct care workforce, the Acting Administrator of the Health Resources and Services Administration should take steps to produce projections of direct care workforce supply and demand and develop methods to address data limitations in order to do so.

    Agency: Department of Health and Human Services: Public Health Service: Health Resources and Services Administration
    Status: Open

    Comments: HHS concurred with this recommendation, agreeing that developing projections of the direct care workforce is timely and important. Since the release of the report, HHS's Health Resources and Services Administration (HRSA) published a fact sheet presenting national demand projections for nursing assistants and home health aides. HRSA also reported awarding a contract to develop a projection model for the supply, demand, and distribution of long-term service and support providers. The agency expects reports from this model to be available in 2018.
    Director: David A. Powner
    Phone: (202) 512-9286

    12 open recommendations
    Recommendation: In order to improve the accuracy of IT Dashboard incremental development data, the Director of OMB should direct the Federal Chief Information Officer (CIO) to clarify existing guidance regarding what IT investments are and are not subject to requirements on the use of incremental development and how CIOs should report the status of projects that are not subject to these requirements.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office of Management and Budget (OMB) has taken initial steps to implement our recommendation. Specifically, OMB's June 2016 annual capital planning guidance for fiscal year 2018 included instructions on what types of investments were required to adhere to incremental development requirements related to the delivery of usable functionality. The guidance stated that all software development projects are required to produce usable functionality at intervals of no more than six months. Further, all major development projects within investments are required to use modular/agile principles. However, OMB's guidance still lacks direction on how CIOs are to report the status of nonsoftware projects, as we recommended. In the absence of our recommended guidance clarification, OMB is at risk of agencies continuing to be unclear about how nonsoftware development investment data are to be reported on the Dashboard, increasing the risk that data on the IT Dashboard will not always be accurate. We will continue to evaluate OMB's progress in clarifying its guidance and considering a change to provide more detailed guidance related to the reporting of nonsoftware development investment data.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Department of Homeland Security (DHS) concurred with our recommendation and stated that the Enterprise Business Management Office within the Office of the Chief Information Officer will validate each investment reported on the Dashboard and work with program officials to ensure they appropriately update the data for the IT Dashboard. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of Education
    Status: Open

    Comments: The Department of Education (Education) concurred with our recommendation and stated that the department will ensure that the data is kept current using their IT portfolio management process. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce (Commerce) concurred with our recommendation and stated that these changes would be incorporated into the department?s Dashboard reporting. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (Defense) partially concurred with our recommendation and stated that the department is taking action to update the Dashboard data as appropriate. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) concurred with our recommendation. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of Transportation
    Status: Open

    Comments: The Department of Transportation (Transportation) concurred with our recommendation and stated the department was committed to ensuring the information on the IT Dashboard reflects up to date information. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the quality of the seven departments' information on project incremental delivery reported to the IT Dashboard, the Secretaries of Commerce, Defense, Education, Health and Human Services, Homeland Security, Transportation, and the Treasury should direct their CIOs to review major IT investment project data reported on the IT Dashboard and update the information as appropriate in the following areas: (1) whether the project is in-progress or complete; (2) whether the project is a software development project or not; and (3) the status of the delivery of functionality every 6 months, ensuring that these data are consistent across all reporting channels.

    Agency: Department of the Treasury
    Status: Open

    Comments: The Department of the Treasury (Treasury) did not comment on our recommendation. However, after our report was issued in August 2016, the IT Dashboard was not publicly updated from the end of August 2016 until the end of May 2017, during the formulation of the President's budget request. Now that the Dashboard is being publicly updated again, we will continue to analyze and monitor the department's progress in updating investment information on the Dashboard and the implementation of our recommendation.
    Recommendation: To improve the certification of adequate incremental development, the Secretaries of Defense, Education, Health and Human Services, and the Treasury should direct their CIOs to establish a department policy and process for the certification of major IT investments' adequate use of incremental development, in accordance with OMB's guidance on the implementation of the Federal Information Technology Acquisition Reform Act.

    Agency: Department of Education
    Status: Open

    Comments: The Department of Education (Education) concurred with our recommendation to establish a departmentwide certification policy. Education officials reported in March 2017 that the department will complete changes to its guidance by November 2017. However, until this guidance is finalized, Education will not be able to fully ensure adequate implement of, or benefit from, incremental development practices. We will continue to evaluate Education's progress in implementing this recommendation.
    Recommendation: To improve the certification of adequate incremental development, the Secretaries of Defense, Education, Health and Human Services, and the Treasury should direct their CIOs to establish a department policy and process for the certification of major IT investments' adequate use of incremental development, in accordance with OMB's guidance on the implementation of the Federal Information Technology Acquisition Reform Act.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense (Defense) did not concur with our recommendation, stating that its existing guidance was adequate in this area. However, in August 2016, Defense issued its fiscal year 2018 budget submission guidance which required each component CIO to certify that IT investments were adequately implementing incremental development. The component CIOs were to document the certification in a statement of compliance memorandum, using their agency's letterhead, and submit the memorandum to the Defense CIO. Defense officials report that this same guidance will be added to the Financial Management Regulations during summer 2017. Until this annual guidance has been updated and incorporated into the department's standing policies, Defense is at risk of overlooking this requirement in subsequent years. We will continue to evaluate Defense's progress in implementing this recommendation.
    Recommendation: To improve the certification of adequate incremental development, the Secretaries of Defense, Education, Health and Human Services, and the Treasury should direct their CIOs to establish a department policy and process for the certification of major IT investments' adequate use of incremental development, in accordance with OMB's guidance on the implementation of the Federal Information Technology Acquisition Reform Act.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services (HHS) concurred with our recommendation to establish a departmentwide certification policy. However, HHS officials reported in April 2017 that they did not have a timeframe for when the department's new certification guidance would be completed. Until this guidance is finalized, HHS will not be able to fully ensure adequate implement of, or benefit from, incremental development practices. We will continue to evaluate HHS's progress in implementing this recommendation.
    Recommendation: To improve the certification of adequate incremental development, the Secretaries of Defense, Education, Health and Human Services, and the Treasury should direct their CIOs to establish a department policy and process for the certification of major IT investments' adequate use of incremental development, in accordance with OMB's guidance on the implementation of the Federal Information Technology Acquisition Reform Act.

    Agency: Department of the Treasury
    Status: Open

    Comments: The Department of the Treasury (Treasury) did not comment on our recommendations. Further, Treasury officials reported in March 2017 that it had no plans to revise its policies, as we recommended. Until the department establishes a CIO certification policy, Treasury will not be able to fully ensure adequate implement of, or benefit from, incremental development practices. We will continue to evaluate Treasury's progress in implementing this recommendation.
    Director: Carol C. Harris
    Phone: (202) 512-4456

    7 open recommendations
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to update the CEDCAP program office cost estimate to reflect the current status of the program as soon as appropriate information becomes available.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In May 2017, the Census Bureau provided summary documentation that included the fiscal year 2015 through 2021 estimated lifecycle costs for the Census Enterprise Data Collection and Processing (CEDCAP) program; however, this information lacked the level of detail needed to determine whether the cost estimate reflects the current status of the program. In addition, in June 2017, the Bureau developed a draft version of the CEDCAP Cost Analysis Requirements Description (CARD), which included descriptions of technical and programmatic features of the program and is intended to serve as the basis for preparing the Program Office Estimate and the Independent Cost Estimate. However, as of August 2017, the CARD had not yet been finalized. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to ensure that updates to the status of risks are consistently documented for CEDCAP's Internet and Mobile Data Collection and Survey (and Listing) Interview Operational Control projects.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In August 2017, the Census Bureau provided risk management documentation, including a risk management plan and risk review board meeting minutes. However, this information did not include updated risk registers that documented risk status for the Census Enterprise Data Collection and Processing (CEDCAP) Internet and Mobile Data Collection and Survey (and Listing) Interview Operational Control projects. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: TTo ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to ensure that CEDCAP's Internet and Mobile Data Collection, Survey (and Listing) Interview Operational Control, and Centralized Operational Analysis and Control projects establish detailed risk mitigation plans on a consistent basis and that the Internet and Mobile Data Collection and Centralized Operational Analysis and Control projects establish trigger events for all relevant risks.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In August 2017, the Census Bureau provided risk management documentation, including a risk management plan and risk review board meeting minutes. However, this documentation did not include detailed risk mitigation plans for risks related to the Census Enterprise Data Collection and Processing (CEDCAP) Internet and Mobile Data Collection, Survey (and Listing) Interview Operational Control, and Centralized Operational Analysis and Control projects. The Bureau's risk management documentation also did not include trigger events for all relevant risks for the Internet and Mobile Data Collection and Centralized Operational Analysis and Control projects. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to define, document, and implement a repeatable process to establish complete alignment between CEDCAP and 2020 Census programs by, for example, maintaining a single dependency schedule.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation, but has not yet taken steps to implement it. In August 2016, we reported that several issues can result from the lack of a single dependency schedule, including the need to manually identify activities, the inability to be dynamically responsive to change, and a limited ability to ensure that both the Census Enterprise Data Collection and Processing (CEDCAP) and 2020 Census program are planning and measuring their activities according to the same agreed upon timeframe. However, as of August 2017, the Bureau had not yet established a single dependency schedule to ensure complete alignment between the CEDCAP and 2020 Census programs. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to establish a comprehensive and integrated list of all interdependent risks facing the CEDCAP and 2020 Census programs, and clearly identify roles and responsibilities for managing this list.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation, but has not yet taken steps to implement it. In August 2016, we reported that several issues can result from the lack of an integrated risk register, including inconsistencies in tracking and managing interdependent risks, redundant efforts to manage risks, and potentially conflicting risk mitigation efforts. As of August 2017, the Census Bureau had not yet developed an integrated risk register for the Census Enterprise Data Collection and Processing (CEDCAP) and 2020 Census programs or documented the roles for managing it. Instead, Bureau officials stated that they flag risks in the risk register that affect both programs. However, as of August 2017, the Bureau had not provided evidence that relevant risks for both programs are flagged in the risk registers. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to identify when the 74 requirements related to redistricting data program and data products and dissemination will be tested.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In June 2017, Census Bureau officials stated that, as part of the 2018 End-to-End Census Test, program-level integration testing of the requirements related to the redistricting program and the data products and dissemination are planned to occur from April 3, 2018, to August 1, 2018. However, as of August 2017, the Bureau had not provided supporting documentation for its plans for program-level integration testing of the requirements related to the redistricting program and data products and dissemination. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to make developing a better understanding of and identifying requirements related to non-ID response validation a high and immediate priority, or consider alternatives to avoid late definition of such requirements.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In April 2017, the Census Bureau documented high-level milestones related to implementing a fraud detection process in an initial effort to better understand non-ID response validation. However, as of August 2017, the Bureau had not finalized the fraud detection process or documented milestones for implementing the non-ID response validation process. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Director: Dillingham, Gerald L
    Phone: (202) 512-28334

    2 open recommendations
    Recommendation: To enhance FAA's risk-based approach for oversight of repair stations, the Secretary of Transportation should direct the Administrator of the Federal Aviation Administration to develop and implement a process in Flight Standards for incorporating into SAS the volume of critical maintenance that each U.S. airline contracts to repair stations.

    Agency: Department of Transportation
    Status: Open

    Comments: FAA did not concur with this recommendation. In July 2017, GAO confirmed that FAA does not plan to implement the recommendation because the agency believes the subjective nature of volume of work makes it an ineffective risk indicator. While FAA does not specifically assess volume of work as a primary factor in determining risk at repair stations, the agency does monitor many risks factors as primary risk indicators. Many of these risk indicators are associated with important aspects of work volume such as high workforce turnover; changes in management; rapid growth or downsizing; changes in aircraft complexity/programs; financial conditions; age of fleet and increases in aircraft discrepancies. FAA considers these factors and the criticality of a specific maintenance action on the safe operation of an aircraft to be primary risk indicators.
    Recommendation: To enhance FAA's risk-based approach for oversight of repair stations, the Secretary of Transportation should direct the Administrator of the Federal Aviation Administration to develop and implement an evaluative process with measurable performance goals and measures to determine the effectiveness of SAS as the SMS safety assurance component.

    Agency: Department of Transportation
    Status: Open

    Comments: In July 2017, GAO confirmed that FAA plans to develop overall program goals and metrics as part of the next implementation phase of its new Safety Assurance System. These metrics are expected to be fully developed based on the final design of the new system and the program requirements identified, which is scheduled to be completed in December 2017.
    Director: Andrew Von Ah
    Phone: (213) 830-1011

    4 open recommendations
    Recommendation: To ensure effective management and oversight of DHS programs receiving fees and other collections, and to ensure that component management take the following actions for each fee and other collections program that they administer, the Secretary of Homeland Security should direct the DHS Chief Financial Officer to use some means, such as the DHS Fee Governance Council, to document the processes and analyses for assessing and, as appropriate, for managing the difference between program costs and collections and document resulting decisions.

    Agency: Department of Homeland Security
    Status: Open

    Comments: DHS's Fee Governance Council, led by the Deputy CFO plans to draft and publish a revised section of the Financial Management Policy Manual devoted to documenting the processes and analyses for assessing and managing the difference between program costs and collections and document resulting decisions. The Council is currently working to establish interim milestones associated with this objective.
    Recommendation: To ensure effective management and oversight of DHS programs receiving fees and other collections, and to ensure that component management take the following actions for each fee and other collections program that they administer, the Secretary of Homeland Security should direct the DHS Chief Financial Officer to use some means, such as the DHS Fee Governance Council, to establish processes for managing unobligated carryover balances, to include targets for minimum and maximum balances for programs that lack such processes and targets.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Fee Governance Council will draft and publish a revised section of the Financial Management Policy Manual devoted to managing unobligated carryover balances. The Council is currently working to develop specific milestones associated with this objective.
    Recommendation: To ensure effective management and oversight of DHS programs receiving fees and other collections, and to ensure that component management take the following actions for each fee and other collections program that they administer, the Secretary of Homeland Security should direct the DHS Chief Financial Officer to use some means, such as the DHS Fee Governance Council, to conduct reviews to identify any management and operational deficiencies.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The DHS Fee Governance Council plans to publish a revised section of the Financial Management Policy Manual devoted to how components conduct studies of fee programs to identify any management or operational deficiencies. The Council is currently working to establish specific milestones associated with this objective.
    Recommendation: To ensure effective management and oversight of DHS programs receiving fees and other collections, and to ensure that component management take the following actions for each fee and other collections program that they administer, the Secretary of Homeland Security should direct the DHS Chief Financial Officer to use some means, such as the DHS Fee Governance Council, to take action to track and report on management and operational deficiencies--including reasons supporting any decisions to not pursue recommended actions--identified in fee reviews or through other means.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The DHS Fee Governance Council will publish a revised section of the Financial Management Policy Manual devoted to how regular biennial reviews are conducted at DHS and how any findings and recommendations on management and operational deficiencies identified in these fee studies are tracked and reported.
    Director: Sager, Michelle A
    Phone: (202) 512-6806

    1 open recommendations
    Recommendation: The Administrator of General Services, in consultation with the STOC, should develop a travel data management approach, including common reporting formats that would provide GSA with more consistent travel cost data allowing GSA to compare travel costs across federal agencies. GSA could also include in this data management approach the planned implementation of the shared services model that would allow agencies to share a wide range of travel services with each other. This process could reduce both administrative costs and burden to the government and enable data-driven decision making.

    Agency: General Services Administration
    Status: Open

    Comments: According to GSA officials, GSA will take the following actions: (1) conduct a rest program to determine the opportunities and barriers for creating a reliable, standardized data repository containing government-wide travel spending data (pending OMB Director approval); (2) develop and test, in coordination with volunteer agencies and the GSA City Pairs Program personnel, an airfare savings dashboard to assimilates data from multiple sources and provides information on savings and opportunities for additional airfare savings by agencies; (3) publish an FTR Bulletin that identifies 5 core travel Key Performance Indicators that all agencies should use to improve travel management via standardized data; and (4) Identify and promote consistent adaptation of standardized default configurations of air and lodging choices within all E-Gove Travel Service 2 systems. As of August 2017, according to agency officials, they expect to implement this recommendation by the end of September 2017.
    Director: Gretta L. Goodwin
    Phone: (202) 512-8777

    4 open recommendations
    Recommendation: To enhance the clarity and transparency of sexual violence data that is reported to the public, the Secretary of Education should direct the Assistant Secretary for the Office of Postsecondary Education, the Secretary of Health and Human Services should direct the Director of Centers for Disease Control and Prevention, and the Attorney General should direct the Director of the Bureau of Justice Statistics to make information on the acts of sexual violence and contextual factors that are included in their measurements of sexual violence publicly available. This effort could entail revising their definitions of key terms used to describe sexual violence so that the definitions match the measurements of sexual violence.

    Agency: Department of Education
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance the clarity and transparency of sexual violence data that is reported to the public, the Secretary of Education should direct the Assistant Secretary for the Office of Postsecondary Education, the Secretary of Health and Human Services should direct the Director of Centers for Disease Control and Prevention, and the Attorney General should direct the Director of the Bureau of Justice Statistics to make information on the acts of sexual violence and contextual factors that are included in their measurements of sexual violence publicly available. This effort could entail revising their definitions of key terms used to describe sexual violence so that the definitions match the measurements of sexual violence.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance the clarity and transparency of sexual violence data that is reported to the public, the Secretary of Education should direct the Assistant Secretary for the Office of Postsecondary Education, the Secretary of Health and Human Services should direct the Director of Centers for Disease Control and Prevention, and the Attorney General should direct the Director of the Bureau of Justice Statistics to make information on the acts of sexual violence and contextual factors that are included in their measurements of sexual violence publicly available. This effort could entail revising their definitions of key terms used to describe sexual violence so that the definitions match the measurements of sexual violence.

    Agency: Department of Justice
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help lessen confusion among the public and policy makers regarding federal data on sexual violence, the Director of OMB should establish a federal interagency forum on sexual violence statistics. The forum should consider the broad range of differences across the data collection efforts to assess which differences enhance or hinder the overall understanding of sexual violence in the United States.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Yvonne D. Jones
    Phone: (202) 512-6806

    1 open recommendations
    Recommendation: To help agencies determine the value of their telework programs, the Director of OPM, working with the Chief Human Capital Officers Council, should provide clarifying guidance on options for developing supporting data for benefits and costs associated with agency telework programs. For example, the guidance could identify potential data sources, such as the data generated in response to requirements under the Office of Management and Budget (OMB) Reduce the Footprint Memorandum 2015-01 and Executive Order 13693.

    Agency: Office of Personnel Management
    Status: Open

    Comments: OPM concurred with the recommendation and its work-life policy office will work with the Chief Human Capital Officers (CHCO) Council to further agency efforts to determine the value of their telework programs. OPM stated that they will develop clarifying guidance for agencies with CHCO input and host a CHCO Academy session focused on evaluating the costs and benefits of telework programs. This guidance will review basic principles of cost-benefit analysis, highlight common costs and benefits, and identify potential data sources in areas such as real estate costs, energy use, commuting costs, and employee productivity.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    2 open recommendations
    Recommendation: To more fully understand the food assistance needs that exist for active-duty servicemembers and their families, and to help ensure that DOD effectively targets its support to those in need of assistance, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness to revise, as appropriate, any existing data-collection mechanisms, such as periodic surveys, to collect and analyze more complete data on the use of food assistance programs by servicemembers and their families and use the data to determine if any further actions are needed, such as assigning responsibilities at the department-level for monitoring the use of food assistance programs by active-duty servicemembers.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2017, The Department of Defense (DOD) revised the questions on the September 2016 Status of Force Survey of Active Duty Members to include questions on whether servicemembers and their families had in the past 12 months run out of food, skipped meals, or were unable to eat balanced meals due to a lack of money. The survey also included questions on whether the servicemembers or their families had used food pantries in the past twelve months and asked the servicemembers to identify the factors that had contributed to their food concerns and/or need to use a food pantry. Finally, the survey included questions on the extent servicemember had ever applied for Supplemental Nutrition Assistance Program (SNAP) benefits (formerly known as the Food Stamp Program), whether they were currently receiving SNAP benefits, their paygrade at the time they first started receiving SNAP benefits, the total number of people in the household when they first started receiving SNAP benefits, and how long they have received SNAP benefits. DOD official stated that the results of the survey were not published until July 31, 2017 so they have not had the opportunity to review the results of the survey to determine what further actions, if any, are needed.
    Recommendation: To more fully understand the food assistance needs that exist for active-duty servicemembers and their families, and to help ensure that DOD effectively targets its support to those in need of assistance, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness to coordinate with USDA to leverage its access to data on active-duty servicemembers and their families who use its programs and services and consider outreaching to other organizations that have data on servicemembers' use of food assistance.

    Agency: Department of Defense
    Status: Open

    Comments: As of August 2017, DOD has not provided information on steps it has taken to address this recommendation. When more information becomes available, we will update the recommendation?s status accordingly.
    Director: J. Alfredo Gómez
    Phone: (202) 512-3841

    6 open recommendations
    Recommendation: The EPA Administrator should direct the Office of Grants and Debarment (OGD) and program and regional offices, as appropriate, as part of EPA's ongoing streamlining initiatives and the development of a grantee portal, to incorporate expanded search capability features, such as keyword searches, into its proposed web-based portal for collecting and accessing performance reports to improve their accessibility.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its 60 day response, EPA reiterated its agreement with this recommendation. EPA also stated that its vision for grants management includes having grant recipients submit performance reports and other information to the agency through a web-based portal. The portal would incorporate capabilities such as key word searches to allow for easier access to performance report information. However, the portal is a long-term initiative, subject to the agency's budget process, and dependent on the completion of the Next Generation Grants System, which the EPA expects to fully deploy in Fiscal Year 2018.
    Recommendation: The EPA Administrator should direct OGD and program and regional offices, as appropriate, as part of EPA's ongoing streamlining initiatives and the development of a grantee portal, to identify grant programs where existing program-specific data reporting can meet EPA's performance reporting requirements for grants management purposes to reduce duplicative reporting by grantees.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its 60 day response, EPA reiterated its general agreement with this recommendation and stated it will work with recipient partners to identify where duplicative reporting can be reduced. However, EPA also noted that program-specific data cannot be relied upon to meet all grants management requirements, and performance reports often contain other information that allows Project Officers to monitor a recipient's progress. Further, EPA will need to consider the feasibility of expanding Project Officer access to certain program databases to enhance grant performance monitoring. EPA anticipates completing the process for identifying where duplicative reporting can be reduced by the end of FY 2017.
    Recommendation: The EPA Administrator should direct OGD and program and regional offices, as appropriate, as part of EPA's ongoing streamlining initiatives and the development of a grantee portal, once EPA's new performance system is in place, to ensure that the Office of Water adopts software tools, as appropriate, to electronically transfer relevant data on program results from program-specific databases to EPA's national performance system.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its 60 day response, the EPA reiterated its general agreement with this recommendation and stated that it will apply it, where appropriate and cost effective, to program-specific databases, not only the Office of Water databases. EPA noted that not all data from program-specific databases may be appropriate for direct electronic transfer to the national performance system; some individual grant data may need to be analyzed before being rolled up into national data. Additionally, implementation of this recommendation will depend upon the agency's program offices modifying their databases to interface with the new performance system. Further, implementation of this recommendation is dependent upon completion of EPA's new performance system, currently under development; anticipated deployment is in FY 2017.
    Recommendation: The EPA Administrator should direct OGD and program and regional offices, as appropriate, as part of EPA's ongoing streamlining initiatives and the development of a grantee portal, to clarify the factors project officers should consider when determining whether performance reports are consistent with EPA's environmental results directive.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its 60 day response, EPA reiterated its agreement with this recommendation and stated that it will make conforming changes to the implementation guidance for the Environmental Results Order (Directive) in FY 2017.
    Recommendation: The EPA Administrator should direct OGD and program and regional offices, as appropriate, as part of EPA's ongoing streamlining initiatives and the development of a grantee portal, to expand aspects of EPA's policy for certain categorical grants, specifically, the call for an explicit reference to the planned results in grantees' work plans and their projected time frames for completion, to all grants.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its 60 day response, EPA reiterated its agreement with this recommendation and stated that it will make conforming changes to existing policy in FY 2017.
    Recommendation: The EPA Administrator should direct OGD and program and regional offices, as appropriate, as part of EPA's ongoing streamlining initiatives and the development of a grantee portal, to incorporate built-in data quality controls for performance reports into the planned web-based portal based on EPA's environmental results directive.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In its 60 day response, EPA reiterated its general agreement with this recommendation. However, EPA emphasized that identifying and deploying appropriate data quality controls is a long-term effort subject to budgetary considerations, completion of the Next Generation Grants System, and extensive collaboration with internal and external stakeholders. Specifically, the report's vision for built-in data quality controls involves the use of electronic templates and reduced reliance on manual data entry--which would require standardized work plan and performance report formats subject to clearance by the Office of Management and Budget. Further, EPA noted that both grant recipients and EPA program offices generally have not supported standardizing the format of work plan and progress reports in the past. Accordingly, as a first step, EPA will seek feedback from the recipient and program office community. The agency will initiate that process in FY 2017.
    Director: Kimberly M. Gianopoulos
    Phone: (202) 512-8612

    3 open recommendations
    Recommendation: To better manage the AD/CV duty liquidation process, CBP should issue guidance directing the Antidumping and Countervailing Duty Centralization Team to (a) collect and analyze data on a regular basis to identify and address the causes of liquidations that occur contrary to the process or outside the 6-month time frame mandated by statute, (b) track progress on reducing such liquidations, and (c) report on any effects these liquidations may have on revenue.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: CBP concurred with this recommendation and said it would take steps to implement it. As of July 10, 2017, CBP was waiting for the results of its FY 2017 self-inspection to determine the extent to which it has made progress toward reducing liquidations that occur contrary to the process or outside the 6 month time frame mandated by statute. In addition, CBP was in the process of calculating the revenue effect of entries processed for deemed liquidation during FY 2017. We will continue to monitor CBP's progress towards closing this recommendation.
    Recommendation: To improve risk management in the collection of AD/CV duties and to identify new or changing risks, CBP should regularly conduct a comprehensive risk analysis that assesses both the likelihood and the significance of risk factors related to AD/CV duty collection. For example, CBP could construct statistical models that explore the associations between potential risk factors and both the probability of nonpayment and the size of nonpayment when it occurs.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: CBP concurred with this recommendation and said it would take steps to implement it. As of July 10, 2017, CBP had produced a risk analysis model consisting of a regression analysis to determine the probability of non-payment for type 3 AD/CVD entries. CBP plans to begin testing the accuracy of the model through testing of recently occurred transactions. CBP also plans to refine the model. CBP estimates that it will complete the development of the model by September 30, 2017.
    Recommendation: To improve risk management in the collection of AD/CV duties, CBP should, consistent with U.S. law and international obligations, take steps to use its data and risk assessment strategically to mitigate AD/CV duty nonpayment, such as by using predictive risk analysis to identify entries that pose heightened risk and taking appropriate action to mitigate the risk.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: CBP concurred with this recommendation and said it would take steps to implement it. As of July 10, 2017 CBP planned to use the model it is in the process of developing to improve risk management in the collection of AD/CVD duties. CBP expects to begin using the risk-based model that it is developing as part of an approach targeting high risk AD/CVD entries by October 31, 2018. Separately, a March 31, 2017 executive order requires CBP to develop a strategy and plan for covered importers that, based on an assessment of risk, pose a risk to the revenue of the United States. As of July 11, 2017, the strategy and plan had not been published.
    Director: Carol C. Harris
    Phone: (202) 512-4456

    9 open recommendations
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD Chief Information Officer (CIO), and other entities, as appropriate, to develop a detailed JIE scope statement that is verified by stakeholders and approved by the Executive Committee.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department of Defense had made progress in implementing the recommendation. Specifically, the department developed a draft Joint Information Environment (JIE) scope statement that can provide the context and framework for reporting, tracking, and controlling JIE activities. According to written comments on the status of the recommendation provided by the department in July 2017, this scope statement will be presented to the JIE Executive Committee in August 2017 for approval. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to establish a plan for managing, documenting, and communicating scope.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department of Defense had made progress in implementing the recommendation. Specifically, the department developed a draft JIE scope statement, which documents the scope of JIE and describes how updates to its scope will be periodically reviewed and approved. According to written comments on the status of the recommendation provided by the department in July 2017, the draft will be presented to the JIE Executive Committee in August 2017 for approval. We will continue to monitor the department's efforts to implement the recommendation.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to develop a reliable JIE cost estimate and baseline, consistent with the best practices described in this report.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department of Defense had not implemented the recommendation. According to written comments on the status of the recommendation provided by the department, it developed cost baselines for two components of JIE. However, it did not develop cost estimates for the other JIE components. Specifically, the JIE Executive Committee approved the cost estimate for the Joint Regional Security Stacks in April 2017. In addition, the department's comments stated that the cost baseline for the Mission Partner Environment-Information System (MPE-IS) was included in the MPE-IS Business Case Analysis and presented to the department's Office of Cost Assessment and Program Evaluation in July 2016. We are in the process of reviewing the cost estimates for these components. The department further stated that as solutions for other JIE efforts are established, their cost baselines will be added as appropriate.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to develop a JIE schedule management plan and reliable schedule, consistent with practices described in this report.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the department had not implemented the recommendation. We will continue to monitor the department's efforts to address this recommendation by periodically requesting and evaluating updated information.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to develop a JRSS schedule management plan and reliable JRSS schedule and schedule baseline, consistent with practices described in this report.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department of Defense had not fully implemented this recommendation. In March 2017, the JIE Executive Committee approved a schedule baseline for the Non-secure Internet Protocol Router network component of JRSS. In addition, the Executive Committee memo approving this schedule baseline indicated that the Executive Committee planned to review and approve a schedule baseline for the Secure Internet Protocol Router network component of JRSS by the end of fiscal year 2017. However, the department has not demonstrated that it has a schedule management plan or that its schedule was developed consistent with the practices described in our report.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to complete an assessment to determine the number of staff and the specific skills and abilities needed to effectively achieve JIE, consistent with the workforce planning practices described in this report.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department of Defense had not implemented the recommendation. In its June 2016 written comments on a draft of our report, the department stated that the National Institute of Standards and Technology and the Office of Personnel Management were to publish a coding structure in response to the Federal Cybersecurity Workforce Assessment Act of 2015. DOD stated that this structure would inform steps DOD planned to take to identify the type of personnel and specific skills required to support enterprise operations and services and the government capabilities needed to effectively achieve JIE. However, as of July 2017, the department had not demonstrated that it has taken action to implement our recommendation.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to develop a strategy for conducting JIE security assessments that describes the resources needed to execute the strategy, responsible organizations, and a schedule to complete the assessments.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department had not implemented the recommendation. We will continue to monitor the department's efforts to address this recommendation by periodically requesting and evaluating updated information.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to develop a strategy and schedule to transition JRSS to the Risk Management Framework, and develop the security plan required by the new framework.

    Agency: Department of Defense
    Status: Open

    Comments: As of July 2017, the Department of Defense had not implemented this recommendation. In January 2017, the Joint Regional Security Stacks (JRSS) program received a six-month provisional Risk Management Framework Authority to Operate. According to a July 2017 update from the department on the status of this recommendation, the JRSS program management office was in the process of requesting another six-month provisional authority to operate. However, the department has not developed a strategy and schedule to complete transition of JRSS to the Risk Management Framework or developed the security plan required by the framework.
    Recommendation: To help the department achieve the benefits anticipated from JIE, the Secretary should direct the DOD CIO and other entities, as appropriate, to develop a reliable Joint Regional Security Stacks (JRSS) cost estimate and baseline, consistent with practices described in this report.

    Agency: Department of Defense
    Status: Open

    Comments: The Department of Defense had taken steps to address the recommendation and we are in the process of reviewing documentation the department provided in July 2017 to determine if it sufficiently addresses the recommendation. Specifically, in April 2017, the JRSS program office documented the methodology, ground rules, and assumptions, among other things, used to develop the cost estimate we reviewed in our report, and the JIE Executive Committee established the estimate as its JRSS cost baseline. We are in the process of reviewing the cost estimate documentation and will update this status after completing the review.
    Director: Frank Rusco
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: To help improve reporting of emissions data on the OGOR, the Secretary of the Interior should direct BLM to provide additional guidance on how to estimate natural gas emissions from federal oil and gas leases.

    Agency: Department of the Interior
    Status: Open

    Comments: In response to the Methane and Waste Prevention Rule, which became effective January 17, 2017, Interior stated that BLM will work with ONRR to issue technical guidance on acceptable methods for measuring or estimating natural gas emissions from federal oil and gas leases, including reporting on the estimation method that the operator used to generate the reported estimates. As of March 2017, BLM and ONRR have not issued additional guidance on how to estimate natural gas emissions from federal oil and gas leases. We will continue to follow up with BLM and ONRR as they continue to take action on this recommendation.
    Recommendation: To help improve reporting of emissions data on the OGOR, the Secretary of the Interior should direct ONRR to provide additional guidance on how to differentiate between combusted and noncombusted lease use volumes reported on the OGOR, which could assist Interior in measuring its progress toward greenhouse gas reduction goals.

    Agency: Department of the Interior
    Status: Open

    Comments: Interior stated that the Methane and Waste Prevention Rule, which became effective on January 17, 2017, identifies unallowable and allowable lease uses, and indicates which allowable lease uses require prior BLM approval. Interior further stated that to the extent that BLM and other relevant agencies provide guidance on how to estimate or measure combusted or non-combusted volumes, as well as an allocation methodology for reporting at the lease or agreement level, ONRR will develop new disposition codes to match these uses. As of March 2017, ONRR had not provided additional guidance on how to differentiate between combusted and noncombusted lease use volumes reported on the OGOR. We will continue to follow up with ONRR as it continues to take action on this recommendation.
    Director: John H. Pendleton
    Phone: (202) 512-3489

    2 open recommendations
    including 1 priority recommendation
    Recommendation: To further DOD's efforts to identify opportunities for more efficient use of headquarters-related resources, the Secretary of Defense should direct the Deputy Chief Management Officer, in coordination with the Under Secretary of Defense for Personnel and Readiness, the Chairman of the Joint Chiefs of Staff, the Secretaries of the military departments, and the heads of the defense agencies and DOD field activities, to align DOD's data on department-wide military and civilian positions that have headquarters-related DOD function codes with the revised definition of major DOD headquarters activities in order to provide the department with reliable data to accurately assess headquarters functions and identify opportunities for streamlining or further analysis.

    Agency: Department of Defense
    Status: Open

    Comments: On August 16, 2016, DOD stated that it confirms the written comments it had provided in the report. In its response, DOD stated that it is currently updating civilian and military manpower and total obligation authority baselines for major DOD headquarters activities to align with the new headquarters-related definition and framework. The department stated that this effort includes updating data architecture for coding major DOD headquarters activities, by program element code, in the Future Years Defense Program, and noted that this data architecture will serve as the authoritative methodology to account for headquarters manpower and resources in the future. Further, DOD stated that, once those efforts are complete and the new framework is codified in an update to DOD Instruction 5100.73, the department will determine how best to align the function code taxonomy, which is the source of data for the IGCA Inventory, with the revised framework and definitions. We agree that determining how to align the data set from the IGCA Inventory with the revised framework and definitions is an important first step and, if implemented, would address the intent of our first recommendation.
    Recommendation: To further DOD's efforts to identify opportunities for more efficient use of headquarters-related resources, the Secretary of Defense should direct the Deputy Chief Management Officer, in coordination with the Under Secretary of Defense for Personnel and Readiness, the Chairman of the Joint Chiefs of Staff, the Secretaries of the military departments, and the heads of the defense agencies and DOD field activities, to, once this definition is published in DOD guidance, collect reliable information on the costs associated with functions within headquarters organizations--through revisions to the Inherently Governmental / Commercial Activities Inventory or another method--in order to provide the department with detailed information for use in estimating resources associated with specific headquarters functions, and in making decisions, monitoring performance, and allocating resources.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: As of June 2017, DOD had not completed action on this recommendation. DOD concurred with our recommendation, stating that once it has completed efforts to update data architecture for coding major DOD headquarters activities in the Future Years Defense Program, and codifies the new framework in an update to DOD Instruction 5100.73, the department will determine how best to align the function code taxonomy, which is the source of data for the Inherently Governmental Commercial Activities Inventory, with the revised framework.
    Director: Diana C. Maurer
    Phone: (202) 512-9627

    4 open recommendations
    Recommendation: To help determine if pretrial diversion programs and practices are effectively contributing to the achievement of department goals and enhance DOJ's ability to better manage and encourage the use of such programs and practices, the Attorney General should identify, obtain, and track data on the outcomes and costs of pretrial diversion programs.

    Agency: Department of Justice
    Status: Open

    Comments: In providing comments on this report, DOJ concurred with this recommendation but has not yet taken any actions necessary to implement it.
    Recommendation: To help determine if pretrial diversion programs and practices are effectively contributing to the achievement of department goals and enhance DOJ's ability to better manage and encourage the use of such programs and practices, the Attorney General should develop performance measures by which to help assess program outcomes.

    Agency: Department of Justice
    Status: Open

    Comments: In providing comments on this report, DOJ concurred with this recommendation but has not yet taken any actions necessary to implement it.
    Recommendation: To determine how the use of RRCs and home confinement contribute to its goal of helping inmates successfully reenter society, and to better enable BOP to adjust its policies and procedures for the optimal use of these alternatives, as necessary and within statutory requirements, the Director of BOP should identify, obtain, and track data on the outcomes of the programs.

    Agency: Department of Justice: Bureau of Prisons
    Status: Open

    Comments: In providing comments on this report, DOJ concurred with this recommendation but has not yet taken any actions necessary to implement it.
    Recommendation: To determine how the use of RRCs and home confinement contribute to its goal of helping inmates successfully reenter society, and to better enable BOP to adjust its policies and procedures for the optimal use of these alternatives, as necessary and within statutory requirements, the Director of BOP should develop performance measures by which to help assess program outcomes.

    Agency: Department of Justice: Bureau of Prisons
    Status: Open

    Comments: In providing comments on this report, DOJ concurred with this recommendation but has not yet taken any actions necessary to implement it.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    4 open recommendations
    Recommendation: To enhance the monitoring of holding facilities, the Secretary of Homeland Security should direct Border Patrol and ICE to develop and implement a process to assess their time in custody data for all individuals in holding facilities, including: (1) identifying and addressing potential data quality issues; and (2) identifying cases where time in custody exceeded guidelines and assessing the factors impacting time in custody.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To strengthen the transparency of the complaints process, the Secretary of Homeland Security should direct CBP and ICE to develop and issue guidance on how and which complaint mechanisms should be communicated to individuals in custody at holding facilities.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To facilitate the tracking of holding facility complaints, the Secretary of Homeland Security should include a classification code in all complaint tracking systems related to DHS holding facilities.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To provide useful information for compliance monitoring, the Secretary of Homeland Security should direct CBP and ICE to develop and implement a process for analyzing trends related to holding facility complaints across their respective component.

    Agency: Department of Homeland Security
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Steve Morris
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To further enhance FDA's PREDICT tool and its ability to ensure the safety of imported food, the Secretary of Health and Human Services should direct the Commissioner of FDA to document the process for identifying the type of open source data to collect, obtaining such data, and determining how PREDICT is to use the data.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of February 2017, GAO was awaiting action by the agency to implement this recommendation.
    Director: David A. Powner
    Phone: (202) 512-9286

    4 open recommendations
    Recommendation: Given the importance of addressing risks on the JPSS satellite program, the Secretary of Commerce should direct the Administrator of NOAA to establish a plan to address the limitations in the program's efforts to test security controls, including ensuring that any changes in the system's inventory do not materially affect test results.

    Agency: Department of Commerce
    Status: Open

    Comments: NOAA agreed with our recommendation and has established a plan to address the limitations we identified in the program's efforts to test security controls. NOAA's plan outlines several actions, and the agency plans to complete these actions by Summer 2017. We will continue to evaluate NOAA's progress in implementing its planned actions.
    Recommendation: Given the importance of addressing risks on the JPSS satellite program, the Secretary of Commerce should direct the Administrator of NOAA to, when establishing plans of action and milestones to address critical and high risk vulnerabilities, schedule the completion dates within 30 days, as required by agency policy.

    Agency: Department of Commerce
    Status: Open

    Comments: NOAA agreed with our recommendation and has established a plan to address it. This plan includes multiple actions that are to be completed by the end of July 2017. We will continue to evaluate NOAA's progress.
    Recommendation: Given the importance of addressing risks on the JPSS satellite program, the Secretary of Commerce should direct the Administrator of NOAA to ensure that the agency and program are tracking and closing a consistent set of incident response activities.

    Agency: Department of Commerce
    Status: Open

    Comments: NOAA agreed with our recommendation and has made progress in addressing it. Specifically, NOAA developed a pilot of a new incident tracking and reporting system to manage its response activities. NOAA plans to complete additional steps to implement this recommendation. We will continue to evaluate NOAA's progress in addressing this recommendation.
    Recommendation: Given the importance of addressing risks on the JPSS satellite program, the Secretary of Commerce should direct the Administrator of NOAA to evaluate the costs and benefits of different launch scenarios for the Polar Follow-on program based on updated satellite life expectancies to ensure satellite continuity while minimizing program costs.

    Agency: Department of Commerce
    Status: Open

    Comments: NOAA agreed with this recommendation and provided some documentation on its efforts to evaluate different launch scenarios. However, the agency has not yet provided all of the documentation needed to confirm that this recommendation has been addressed. We continue to work with NOAA to obtain and review the documentation needed to address this recommendation.
    Director: Daniel Garcia-Diaz
    Phone: (202) 512-8678

    2 open recommendations
    Recommendation: To receive more consistent information on LIHTC noncompliance, the IRS Commissioner should collaborate with the allocating agencies to clarify when allocating agencies should report such information on the Form 8823 (report of noncompliance or building disposition). The IRS Commissioner should collaborate with the Department of the Treasury in drafting such clarifications to help ensure that any new guidance is consistent with Treasury regulations.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In August 2016, IRS stated it would review the Form 8823 Audit Technique Guide to determine whether additional guidance and clarification were needed for allocating agencies to report noncompliance information on the form. If published legal guidance is required, IRS stated that it will submit a proposal for such guidance for prioritization. IRS indicated an expected implementation date by November 2017. In addition, in March 2017, officials stated that IRS Counsel attended an industry conference with allocating agencies at which issues related to the Form 8823 were discussed. We will continue to monitor IRS's progress in implementing our recommendation to clarify when allocating agencies should report noncompliance.
    Recommendation: To improve IRS's processes for identifying the most significant noncompliance issues, the IRS Commissioner should evaluate how IRS could use HUD's Real Estate Assessment Center databases, including how the information might be used to reassess reporting categories on the Form 8823 and to reassess which categories of noncompliance information have to be reviewed for audit potential.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS officials stated that since HUD's database with property inspection data was not complete as of March 2017 and contained data from 30 states, it was unclear how the database could be used. IRS officials said they would continue exploring the HUD database if the data for all LIHTC properties were included and it was possible to isolate the LIHTC property data from other rental properties in the HUD database. We will continue to monitor IRS's progress in evaluating the use of HUD's database for reporting information on noncompliance.
    Director: Kathleen King
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To reduce the number of Medicare appeals and to strengthen oversight of the Medicare FFS appeals process, the Secretary of Health and Human Services should direct CMS, Office of Medicare Hearings and Appeals (OMHA), or Departmental Appeals Board (DAB) to modify the various Medicare appeals data systems to collect information on the reasons for appeal decisions at Level 3.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: According to HHS as of August 2016, OMHA and DAB were considering the cost and technical feasibility of collecting this information within their appeals data systems. As of September 2017, HHS officials have not implemented this recommendation. We will update the status of this recommendation when we receive additional information.
    Recommendation: To reduce the number of Medicare appeals and to strengthen oversight of the Medicare FFS appeals process, the Secretary of Health and Human Services should direct CMS, OMHA, or DAB to modify the various Medicare appeals data systems to capture the amount, or an estimate, of Medicare allowed charges at stake in appeals in Medicare Appeals System (MAS) and Medicare Operations Division Automated Case Tracking System (MODACTS).

    Agency: Department of Health and Human Services
    Status: Open

    Comments: According to HHS as of August 2016, this information was not captured in any CMS system, including MAS. HHS reported that if MAS is modified to capture the amount of Medicare allowed charges at stake, OMHA will consider modifying its Electronic Case Adjudication and Processing Environment (ECAPE) to include this information as well, and DAB can capture it in a new case management system currently being developed by the agency. As of September 2017, HHS officials have not implemented this recommendation. We will update the status of this recommendation when we receive additional information.
    Recommendation: To reduce the number of Medicare appeals and to strengthen oversight of the Medicare FFS appeals process, the Secretary of Health and Human Services should direct CMS, OMHA, or DAB to modify the various Medicare appeals data systems to collect consistent data across systems, including appeal categories and appeal decisions across MAS and MODACTS.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: According to HHS as of August 2016, HHS reported taking several initial steps to standardize data across Medicare appeals systems. Specifically, HHS stated that, in November 2016, CMS will modify MAS to standardize appeal categories between Levels 1 through 3 and that OMHA will incorporate the standardized MAS appeal categories for Levels 1 and 2 into ECAPE in its next release. DAB will also work to incorporate these standardized categories into its new appeals data system. In addition, HHS reported that CMS is working to modify MAS to collect additional information related to appeal decisions. As of September 2017, HHS officials have not implemented this recommendation. We will update the status of this recommendation when we receive additional information.
    Director: Cindy Brown Barnes
    Phone: (202) 512-7215

    3 open recommendations
    Recommendation: To strengthen DOL's efforts to ensure employers protect the safety and health of workers at meat and poultry plants, the Secretary of Labor should direct the Assistant Secretary for Occupational Safety and Health, working together with the Commissioner of Labor Statistics as appropriate, to develop and implement a cost-effective method for gathering more complete data on musculoskeletal disorders.

    Agency: Department of Labor
    Status: Open

    Comments: DOL generally agreed with this recommendation and stated that its implementation would make a difference in working conditions in the meat and poultry industry. The agency also noted that resource constraints may make it difficult to implement.
    Recommendation: To develop a better understanding of meat and poultry sanitation workers' injuries and illnesses, the Secretary of Labor should direct the Assistant Secretary for Occupational Safety and Health and the Commissioner of Labor Statistics to study how they could regularly gather data on injury and illness rates among sanitation workers in the meat and poultry industry.

    Agency: Department of Labor
    Status: Open

    Comments: DOL generally agreed with this recommendation and stated that its implementation would make a difference in working conditions in the meat and poultry industry. The agency also noted that resource constraints may make it difficult to implement.
    Recommendation: To develop a better understanding of meat and poultry sanitation workers' injuries and illnesses, the Secretary of Health and Human Services should direct the Director of the Centers for Disease Control and Prevention to have the National Institute for Occupational Safety and Health (NIOSH) conduct a study of the injuries and illnesses these workers experience, including their causes and how they are reported. Given the challenges to gaining access to this population, NIOSH may want to coordinate with the Occupational Safety and Health Administration to develop ways to initiate this study.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS concurred with this recommendation and noted the previous difficulties NIOSH has had gaining access to these workplaces and the potential resource commitment involved in conducting such a study. We acknowledge this access challenge and noted in our report that OSHA has negotiated access for NIOSH in other industries, hence the rationale for recommending that NIOSH may want to coordinate with OSHA. The agency reported that it would reach out to stakeholders, such as worker unions, USDA and OSHA, to discuss the range of types of study that could be conducted to provide useful information. GAO will await the progress of this effort and close the recommendation when the agency initiates a study.
    Director: Carolyn L. Yocom
    Phone: (202) 512-7114

    3 open recommendations
    including 2 priority recommendations
    Recommendation: To improve the effectiveness of states' and plans' Medicaid managed care (MMC) plan provider screening efforts, the Acting Administrator of CMS should consider which additional databases that states and MMC plans use to screen providers could be helpful in improving the effectiveness of these efforts and determine whether any of these databases should be added to the list of databases identified by CMS for screening purposes.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open
    Priority recommendation

    Comments: HHS concurred with this recommendation. CMS analyzed 22 databases that were reported to GAO as being used by Medicaid managed care plans to screen providers. It determined that several were already in use by CMS and mentioned in its guidance, several required more study by CMS, and others were not reliable. In April 2017, we reviewed CMS's analysis. For 8 of the databases, CMS noted that more information is needed, including the availability of the data and whether CMS would need an identifier to link providers to the data. CMS has requested additional information for these databases and has not yet concluded whether the databases should be added to the list of databases it has identified for screening purposes. To close the recommendation, CMS will need to determine whether the remaining databases it has studied should be added to the CMS list of databases to be used for provider screening and take the appropriate action.
    Recommendation: To improve the effectiveness of states' and plans' MMC plan provider screening efforts, the Acting Administrator of CMS should collaborate with SSA to facilitate sharing CMS's Death Master File subscription with state Medicaid programs.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open
    Priority recommendation

    Comments: HHS concurred with this recommendation. CMS has signed an Interagency Agreement that provides for the states' ability to access the SSA Death Master File. CMS said that it will provide Death Master File information to specific individuals within each state in the near future. To close the recommendation, CMS will need to begin to provide the states with access to Death Master File data and provide us with documentation that it has done so.
    Recommendation: To improve the effectiveness of states' and plans' MMC plan provider screening efforts, the Acting Administrator of CMS should coordinate with other federal agencies, as necessary, to explore the use of an identifier that is relevant for the screening of MMC plan providers and common across databases used to screen MMC plan providers.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with the recommendation. We will update the status of this recommendation when we receive additional information.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    7 open recommendations
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to collect and monitor deployed civilians' perceptions related to mental health care.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to leverage recommendations made by the RAND Corporation in its 2014 report on mental health stigma in the military to update and clarify policies as needed to remove stigmatizing provisions, such as career restrictions that may be too limiting for individuals who have received mental health care.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to establish a clear, consistent definition of those barriers to care generally understood by DOD as "mental health care stigma," to include explanations of its causes or contributing risk factors and ways that stigma is apparent in behaviors and policies.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to establish goals for efforts to address barriers to care generally understood by DOD as "stigma reduction efforts," and performance measures that link to these goals.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to develop a method to collect and analyze information on barriers to seeking mental health care, including stigma, so that reliable data may be gathered and used to measure the effectiveness of stigma reduction efforts over time.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to designate an entity to coordinate efforts to reduce mental health care stigma, among other barriers to care.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: The Secretary of Defense should direct the Under Secretary of Defense for Intelligence to reissue consolidated guidance, incorporating subsequent updates for the denial or suspension of access to classified information and for assignment to sensitive duties based solely on information about mental health care.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Dave Wise
    Phone: (202) 512-2834

    2 open recommendations
    including 1 priority recommendation
    Recommendation: To improve the quality and transparency of data entered into FRPP as GSA transitions the database to a platform that would enable greater government-wide use, the Administrator of GSA, in consultation with OMB and federal agencies, should (1) assess the reliability of FRPP data by determining how individual agencies collect and report FRPP data for each FRPP field, including any supplemental guidance used by agencies to comply with government-wide FRPP data definitions as part of the annual certification of FRPP data; (2) analyze the differences in collecting and reporting practices used by these agencies; and (3) identify and make available to FRPP users the limitations of using FRPP data, in the context of how the data are intended to be used in real property decision making and to measure real property performance across agencies and update federal guidance to address limitations, as needed.

    Agency: General Services Administration
    Status: Open
    Priority recommendation

    Comments: GSA partially agreed with the recommendation noting that it has limited resources to fully analyze and map the data relative to FRPP data definitions, and that it is the responsibility of individual agencies to ensure reliability of the data and compliance with FRPP definitions. As of October 2016, GSA has taken some action to implement this recommendation. GSA told us it has made progress by conducting an in-depth survey in June 2106 focusing on several data elements including: replacement value, status, owned and otherwise management operating costs, repair needs, utilization, and lease costs. The survey asked agencies questions regarding the processes/resources used to source and compile these data elements from agency IT systems as well as internal agency guidance. GSA received responses from 24 agencies and stated it plans to complete its initial analysis of the survey in the fall of 2016 and indicate limitations of these data elements. GSA plans to conduct a series of working group meetings with agencies to conduct an in depth review of the survey results and to develop a set of recommendations for the Federal Real Property Council. GSA said these recommendations may include, but are not limited to, altering data dictionary definitions, sharing best or common practices for reporting these data elements, and sharing the limitations on the use of these data elements. Based on the working group outcomes and input from the Federal Real Property Council and OMB, GSA plans to produce a white paper on these topics by the latter part of 2017.
    Recommendation: To enhance the usefulness of the National Strategy for managing federal real property government-wide, the Director of OMB should expand the National Strategy to further address long-standing real property management challenges by: (1) expanding the scope to include maintenance and repair needs; (2) articulating planned actions and identifying alternative approaches, including alternative-funding mechanisms, to address underlying causes of the real property problems; (3) ensuring that performance measures at the agency level inform the overall progress of the National Strategy; and (4) determining the government-wide costs, benefits, and risks by leveraging agencies' long-term capital plans and identifying approaches to optimally manage that risk.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm the actions that OMB has taken in response to this recommendation, we will provide updated information.
    Director: Seto Bagdoyan
    Phone: (202) 512-6722

    2 open recommendations
    Recommendation: The Administrator of SBA should direct the Associate Administrator of Business Development to document its planned method for tracking revenue generated under subsidiaries' primary and secondary lines of business, with milestones and timelines for when and how the method will be implemented.

    Agency: Small Business Administration
    Status: Open

    Comments: GAO is reviewing documentation that SBA provided regarding actions that it has taken to address this recommendation and is currently determining whether these actions fully address the recommendation.
    Recommendation: The Administrator of SBA should direct the Associate Administrator of Business Development to provide the appropriate level of access to and sharing of relevant subsidiary data across district offices, including primary and secondary North American Industry Classification System codes and revenue data, once SBA develops a database with the capabilities of collecting and tracking this revenue data as we recommended in 2012.

    Agency: Small Business Administration
    Status: Open

    Comments: GAO is reviewing documentation that SBA provided regarding actions that it has taken to address this recommendation and is currently determining whether these actions fully address the recommendation.
    Director: Linda Kohn
    Phone: (202) 512-7114

    2 open recommendations
    Recommendation: To enhance its stewardship of clinical trials across the ICs, the Secretary of the Department of Health and Human Services (HHS) should direct the NIH OD to finalize data on clinical trial activity that the OD needs to collect from ICs.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS concurred with this recommendation and stated that the agency plans to complete its efforts to identify additional data that will be collected from the ICs on a regular basis. HHS indicated that these data will provide the OD with readily available information on the number, type, and progress of clinical trials funded across the ICs. HHS stated that a working group of NIH staff with expertise in clinical trials has been assembled to begin developing specific requirements for the enterprise-wide system for clinical trial management and oversight.
    Recommendation: To enhance its stewardship of clinical trials across the ICs, the Secretary of HHS should direct the NIH OD to establish and implement a process for using those data.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS concurred with this recommendation and stated that the agency plans to complete its efforts to identify additional data that will be collected from the ICs on a regular basis. HHS indicated that these data will provide the OD with readily available information on the number, type, and progress of clinical trials funded across the ICs. HHS stated that a working group of NIH staff with expertise in clinical trials has been assembled to begin developing specific requirements for the enterprise-wide system for clinical trial management and oversight, and that the system will be used by NIH OD and the NIH ICs to meet stewardship responsibilities and for strategic planning and priority setting.
    Director: Mark L. Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: The Chairman of FCC should review joint sales agreements (JSA) filed in stations' public inspection files to identify stations involved in those JSAs and take action to ensure that each station involved has filed its JSA as required.

    Agency: Federal Communications Commission
    Status: Open

    Comments: As of April 2017, FCC officials stated that the agency has not taken any action related to this recommendation.
    Director: Alfredo Gómez
    Phone: (202) 512-3841

    4 open recommendations
    Recommendation: To help ensure protection of underground drinking water from the injection of wastewater associated with domestic oil and gas production, the Administrator of the Environmental Protection Agency should require and collect well-specific data on inspections from state and EPA-managed programs, including when the wells were inspected, the types of inspections conducted, and the results of the inspections in order to track progress toward state and EPA-managed annual inspection goals.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In November 2016, EPA said that it is working toward establishing a complete, regularly updated data set. It will work toward expanding the agency's access to well-specific data and will expand the data it has in its national UIC database. And, the agency said that it will continue to work with DOE and the Groundwater Protection Council to develop a national oil and gas gateway for well-specific data. Until such data are made available, we will leave this recommendation as open.
    Recommendation: To help ensure protection of underground drinking water from the injection of wastewater associated with domestic oil and gas production, the Administrator of the Environmental Protection Agency should complete the aquifer exemption database and establish a way to update it to provide EPA headquarters and regions with sufficient information on aquifer exemptions to oversee state and EPA-managed programs.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In December 2016, EPA published a map of aquifer exemptions online, with the exception of region 9 data. The public dataset shows the data in two dimensions and includes information such as depth of injection, surrounding geology and injectate characteristics. EPA plans to update the database annually. We will keep this recommendation open until EPA completes work on region 9.
    Recommendation: To help ensure protection of underground drinking water from the injection of wastewater associated with domestic oil and gas production, the Administrator of the Environmental Protection Agency should clarify guidance on what data should be reported on the 7520-4 form to help ensure that the data collected are complete and consistent across state and EPA-managed programs and to provide the information EPA needs to assess whether it must take enforcement actions.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In November 2016, EPA said that it is working toward establishing a complete, regularly updated data set. It will work toward expanding the agency's access to well-specific data and will expand the data it has in its national UIC database. And, the agency said that it will continue to work with DOE and the Groundwater Protection Council to develop a national oil and gas gateway for well-specific data. Until such data are made available, we will leave this recommendation open.
    Recommendation: To help ensure protection of underground drinking water from the injection of wastewater associated with domestic oil and gas production, the Administrator of the Environmental Protection Agency should conduct a workforce analysis to identify the human capital and other resources EPA needs to carry out its oversight of state and EPA-managed programs.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In November 2016, EPA disagreed and said that the best approach is to expand its evaluation of agency oversight to include elements of inspection and enforcement. Once the evaluation is complete, EPA will consider its oversight of state programs. We will keep this recommendation open until EPA completes its review and determines what it will do with its oversight.
    Director: Timothy J. DiNapoli
    Phone: (202) 512-4841

    4 open recommendations
    including 3 priority recommendations
    Recommendation: Given that the intent of section 235 of Title 10 United States Code was to provide both DOD and Congress with increased oversight of the procurement of services, Congress should consider revising the section to require that DOD report on its projected spending beyond the budget year and consistent with the time period covered by the future year defense program.

    Agency: Congress
    Status: Open

    Comments: Congress has not revised section 235 of Title 10 United States Code. GAO will continue to monitor this matter for Congressional consideration.
    Recommendation: To ensure that senior leadership within the Office of the Secretary of Defense and the military departments are better positioned to make informed decisions regarding the volume and type of services that should be acquired over the future year defense program, the Secretaries of the Army, Navy, and Air Force should revise their programming guidance to collect information on how contracted services will be used to meet requirements beyond the budget year.

    Agency: Department of Defense: Department of the Air Force
    Status: Open
    Priority recommendation

    Comments: As of July 2017, DOD staff from the programming and budgeting communities have initiated discussions on how to improve consideration of services beyond the budget year. The Air Force, however, has not identified any specific steps to modify their programming guidance.
    Recommendation: To ensure that senior leadership within the Office of the Secretary of Defense and the military departments are better positioned to make informed decisions regarding the volume and type of services that should be acquired over the future year defense program, the Secretaries of the Army, Navy, and Air Force should revise their programming guidance to collect information on how contracted services will be used to meet requirements beyond the budget year.

    Agency: Department of Defense: Department of the Navy
    Status: Open
    Priority recommendation

    Comments: As of July 2017, DOD staff from the programming and budgeting communities have initiated discussions on how to improve consideration of services beyond the budget year. The Air Force, however, has not identified any specific steps to modify their programming guidance.
    Recommendation: To ensure the military departments' efforts to integrate services into the programming process and senior service managers efforts to develop forecasts on service contract spending provide the department with consistent data, the Secretary of Defense should establish a mechanism, such as a working group of key stakeholders--which could include officials from the programming, budgeting and requirements communities as well as the senior services managers--to coordinate these efforts.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: As of July 2017, DOD has not taken specific action(s) to address the recommendation. We will continue to monitor this recommendation.
    Director: Steve D. Morris
    Phone: (202) 512-3841

    6 open recommendations
    Recommendation: To improve the effectiveness of federal efforts to monitor wild, native bee populations, the Secretary of Agriculture, as a co-chair of the White House Pollinator Health Task Force, should coordinate with other Task Force agencies that have monitoring responsibilities to develop a mechanism, such as a federal monitoring plan, that would (1) establish roles and responsibilities of lead and support agencies, (2) establish shared outcomes and goals, and (3) obtain input from relevant stakeholders, such as states.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of August 2017, USDA had taken relevant and positive actions but had not yet fully implemented the recommendation related to monitoring wild, native bees. In June 2017, USDA held a stakeholder listening session to gather input to prepare for the development of a monitoring plan. Prior to that, in February 2017, USDA chaired a meeting with representatives from USDA and Interior to discuss how to proceed in replying to the native bee monitoring recommendation. According to a senior USDA official, the meeting participants agreed to form a team to address the recommendation. The participants also planned future relevant activities. These included plans to (1) hold a stakeholder listening session in June 2017 to determine what will be needed to conduct a robust native bee survey, including the identification of any non-Federal entities that might be able to contribute to a native bee monitoring initiative; (2) develop a prospectus in August 2017 that will be shared with all the agencies represented on the Pollinator Health Task Force to ensure minimal duplication of effort and to capitalize on any other activities; (3) hold a December 2017 workshop of stakeholders and scientists to write a white paper on how to combine Federal resources to address the need for a native bee survey; (4) develop the white paper in February 2018 with information on the status of monitoring efforts, current and future needs for effective and comprehensive monitoring, and the status of monitoring partnerships between Federal agencies, State agencies, and nongovernmental organizations; (5) continue bi-weekly conference calls with task teams to address what can be done with current resources; and (6)complete a gaps analysis in May 2018 to determine how to allocate additional resources.
    Recommendation: To increase the accessibility and availability of information about USDA-funded research and outreach on bees, the Secretary of Agriculture should update the categories of bees in the Current Research Information System to reflect the categories of bees identified in the White House Pollinator Health Task Force's research action plan.

    Agency: Department of Agriculture
    Status: Open

    Comments: In March 2017, the agency informed GAO that it planned to complete the recommendation by October 2017.
    Recommendation: To better ensure the effectiveness of USDA's bee habitat conservation efforts, the Secretary of Agriculture should direct the Administrators of FSA and NRCS to, within available resources, increase evaluation of the effectiveness of their efforts to restore and enhance bee habitat plantings across the nation, including identifying gaps in expertise and technical assistance funding available to field offices.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of August 2017, the agency had not acted on our recommendation.
    Recommendation: To better ensure that EPA is reducing the risk of unreasonable harm to important pollinators, the Administrator of EPA should direct the Office of Pesticide Programs to develop a plan for obtaining data from pesticide registrants on the effects of pesticides on nonhoney bee species, including other managed or wild, native bees.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: As of May 2017, the agency had taken actions relevant to the recommendation but had not fully developed a plan to obtain data from pesticide registrants on the effects of pesticides on non-honey bee species. According to EPA, until suitable test methods have been developed, the agency has continued to rely on honey bees as a surrogate for the broader range of bee species that include both solitary and social non-honey bees. The agency continues to track the Organization for Economic Cooperation and Development's (OECD's) efforts to develop suitable test methods to evaluate the effects of pesticides on non-honey bees. EPA provided comments to the OECD on the acute oral and acute contact toxicity test guidelines developed for bumble bees, which are social non-honey bee managed bees; these test methods were recently finalized by OECD as formal test guidelines. Also, EPA staff serve as members of the International Commission on Plant-Pollinator Relationship (ICP-PR), for which a non-honey bee workgroup has been developing acute and chronic toxicity test methods for other managed non-honey bees, including the solitary mason bee. EPA researchers in the National Health and Environmental Effects Research Laboratory (within the Office of Research and Development) are developing methods for measuring effects of pesticides on bumble bee colonies through the use of micro-colonies, and will be participating in field studies over the next two years to determine the effectiveness of these methods in evaluating impacts to bumble bees from the use of pesticides used in horticulture. According to the agency, once sufficient data are available, EPA will be in a better position to determine the extent to which honey bees serve as reasonable surrogates for estimating the sensitivity of non-honey bees to pesticides. According to agency officials, EPA included the recent OECD acute contact and acute oral toxicity tests with bumble bees with the suite of laboratory and semi-field studies in a rulemaking effort that would codify these tests as formal data requirements for registrants. EPA had planned to solicit public comment on the proposed bumble bee testing requirements; however, the rulemaking effort has been delayed until the regulatory burden of the rule can be more thoroughly evaluated. According to agency officials, in January 2017, EPA hosted an international workshop on non-honey bees to evaluate the extent to which the primary routes of exposure for honey bees (i.e., contact and ingestion of residues in pollen/nectar) are protective and serve as suitable surrogates for evaluating exposure of non-honey bees to pesticides. Workshop participants discussed data needed to evaluate exposure for solitary and social non-honey bees. The proceedings of this workshop will be published in a peer-reviewed journal, and will inform EPA's understanding of whether additional routes of exposure need to be considered as part of EPA's risk assessment framework for pollinators. While these are positive developments, they do not constitute full implementation of the recommendation.
    Recommendation: To help comply with the directive in the White House Pollinator Health Task Force's strategy, the Administrator of EPA should direct the Office of Pesticide Programs to identify the pesticide tank mixtures that farmers and pesticide applicators most commonly use on agricultural crops to help determine whether those mixtures pose greater risks than the sum of the risks posed by the individual pesticides.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: As of May 2017, EPA had taken actions relevant to this recommendation but had not fully implemented it. According to EPA, during February and March 2017, the Office of Pesticide Programs continued its efforts to monitor residues in honey bee colonies providing pollination services in almond orchards. In April 2017, EPA requested that the California Department of Pesticide Regulation provide Pesticide Use Reporting data, including specific formulation and quantities applied to specific sites on specific dates during almond bloom. EPA has also reached out to the Almond Board, as well as to beekeepers and almond growers, to request information on the most common tank mixes applied during almond bloom. Although EPA has previously requested Pesticide Use Reporting data from California and the state has provided preliminary data, the information was not sufficiently detailed to extract actual formulations applied on specific dates to specific areas within the almond growing region of California. The combination of information requested from the California Department of Pesticide Regulation and the Almond Board is expected to provide data to evaluate and identify commonly used pesticide tank mixes applied during almond pollination as a case study. According to EPA officials, data from California indicate that the use of tank mixtures in almond orchards decreased by roughly 60 percent from 2014 through 2016, suggesting that best management practices recommended by the Almond Board may be having a positive effect on almond grower practices with respect to tank mixtures. While these are positive developments, they do not yet fully implement the recommendation. It is not yet clear that EPA has used information on the identity of the most common tank mixtures to determine whether they pose greater risks than the sum of the risks posed by the individual pesticides. In addition, it is not yet clear that EPA has identified tank mixtures commonly used on crops other than almonds.
    Recommendation: To measure their contribution to the White House Pollinator Health Task Force strategy's goal to restore and enhance 7 million acres of pollinator habitat, the Secretary of Agriculture should direct the Administrators of the Farm Service Agency (FSA) and the Natural Resources Conservation Service (NRCS) to develop an improved method, within available resources, to track conservation program acres that contribute to the goal.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, USDA had not acted on this recommendation.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    12 open recommendations
    Recommendation: To enhance and to promote more consistent oversight of efforts within the department to address the incidence of hazing, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to regularly monitor the implementation of DOD's hazing policy by the military services.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance and to promote more consistent oversight of efforts within the department to address the incidence of hazing, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to require that the Secretaries of the military departments regularly monitor implementation of the hazing policies within each military service.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve the ability of servicemembers to implement DOD and service hazing policies, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to establish a requirement for the Secretaries of the military departments to provide additional clarification to servicemembers to better inform them as to how to determine what is or is not hazing. This could take the form of revised training or additional communications to provide further guidance on hazing policies.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater consistency in and visibility over the military services' collection of data on reported hazing incidents and the methods used to track them, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the Secretaries of the military departments, to issue DOD-level guidance on the prevention of hazing that specifies data collection and tracking requirements, including the scope of data to be collected and maintained by the military services on reported incidents of hazing.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater consistency in and visibility over the military services' collection of data on reported hazing incidents and the methods used to track them, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the Secretaries of the military departments, to issue DOD-level guidance on the prevention of hazing that specifies data collection and tracking requirements, including a standard list of data elements that each service should collect on reported hazing incidents.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater consistency in and visibility over the military services' collection of data on reported hazing incidents and the methods used to track them, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the Secretaries of the military departments, to issue DOD-level guidance on the prevention of hazing that specifies data collection and tracking requirements, including definitions of the data elements to be collected to help ensure that incidents are tracked consistently within and across the services.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater visibility over the extent of hazing in DOD to better inform DOD and military service actions to address hazing, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in collaboration with the Secretaries of the Military Departments, to evaluate prevalence of hazing in the military services.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To enhance and to promote more consistent oversight of the Coast Guard's efforts to address the incidence of hazing, the Commandant of the Coast Guard should regularly monitor hazing policy implementation.

    Agency: Department of Homeland Security: United States Coast Guard
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater consistency in and visibility over the Coast Guard's collection of data on reported hazing incidents and the methods used to track them, the Commandant of the Coast Guard should issue guidance on the prevention of hazing that specifies data collection and tracking requirements, including the scope of the data to be collected and maintained on reported incidents of hazing.

    Agency: Department of Homeland Security: United States Coast Guard
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater consistency in and visibility over the Coast Guard's collection of data on reported hazing incidents and the methods used to track them, the Commandant of the Coast Guard should issue guidance on the prevention of hazing that specifies data collection and tracking requirements, including a standard list of data elements to be collected on reported hazing incidents.

    Agency: Department of Homeland Security: United States Coast Guard
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater consistency in and visibility over the Coast Guard's collection of data on reported hazing incidents and the methods used to track them, the Commandant of the Coast Guard should issue guidance on the prevention of hazing that specifies data collection and tracking requirements, including definitions of the data elements to be collected to help ensure that incidents are tracked consistently within the Coast Guard.

    Agency: Department of Homeland Security: United States Coast Guard
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To promote greater visibility over the extent of hazing in the Coast Guard to better inform actions to address hazing, the Commandant of the Coast Guard should evaluate the prevalence of hazing in the Coast Guard.

    Agency: Department of Homeland Security: United States Coast Guard
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Mihm, J Christopher
    Phone: (202) 512-3236

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To help ensure that agencies report consistent and comparable data on federal spending, the Director of OMB, in collaboration with the Secretary of the Treasury, should provide agencies with additional guidance to address potential clarity, consistency, or quality issues with the definitions for specific data elements including Award Description and Primary Place of Performance and that they clearly document and communicate these actions to agencies providing this data as well as to end-users.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open
    Priority recommendation

    Comments: In May 2016, OMB issued guidance for DATA Act Implementation entitled, Implementing Data-Centric Approach for Reporting Federal Spending Information (Management Procedures Memorandum No. 2016-03). This memorandum provided guidance on new federal prime award reporting requirements, agency assurances, and authoritative sources for reporting. In August 2016, OMB released additional draft guidance describing how agencies should report financial information involving intragovernmental transfers and personally identifiable information, as well as how agency Senior Accountable Officials should provide quality assurances for submitted data. Despite these positive steps, we continue to have concerns about the need for additional guidance to facilitate agency implementation of certain data definitions (such as "primary place of performance" and "award description") in order to produce consistent and comparable information, and whether the guidance provides sufficient detail in areas such as the process for providing assurance on data submissions.
    Director: Mark Goldstein
    Phone: (202) 512-6670

    3 open recommendations
    Recommendation: To help improve and measure the availability and adoption of high-speed Internet on tribal lands, the Chairman of the Federal Communications Commission should develop joint outreach and training efforts with USDA whenever feasible to help improve Internet availability and adoption on tribal lands.

    Agency: Federal Communications Commission
    Status: Open

    Comments: As of June 2017, FCC indicated that it is taking steps to hold joint outreach and training efforts with USDA when feasible and FCC plans to document those efforts over the next year. GAO will continue to monitor the status of FCC's efforts.
    Recommendation: To help improve and measure the availability and adoption of high-speed Internet on tribal lands, the Chairman of the Federal Communications Commission should improve the reliability of FCC data related institutions that receive E-Rate funding by defining "tribal" on the program application.

    Agency: Federal Communications Commission
    Status: Open

    Comments: As of June 2017, FCC reiterated that it agrees with this recommendation and is working on developing a definition for "tribal" that it can use. FCC hopes to have the definition developed, approved, and put into use by Spring 2018.
    Recommendation: To help improve and measure the availability and adoption of high-speed Internet on tribal lands, the Chairman of the Federal Communications Commission should develop performance goals and measures to track progress on achieving its strategic objective of ensuring that all tribal schools and libraries have affordable access to modern broadband technologies.

    Agency: Federal Communications Commission
    Status: Open

    Comments: FCC said that defining "tribal" is a necessary first step to tracking progress on ensuring that all tribal schools and libraries have affordable access to modern broadband technologies. FCC plans to have a definition of "tribal" in place by Spring 2018. Once the definition is in place, FCC said that it will start tracking progress using that definition.
    Director: J. Alfredo Gómez
    Phone: (202) 512-3841

    3 open recommendations
    including 1 priority recommendation
    Recommendation: As EPA and USDA continue to consider ways to track and promote water utilities' implementation of asset management, the Administrator of EPA should direct the Office of Groundwater and Drinking Water and Office of Wastewater Management to continue to include questions on water utilities' use of asset management in the clean water needs assessment and consider including questions about water utilities' use of asset management in future drinking water infrastructure needs assessment surveys.

    Agency: Environmental Protection Agency
    Status: Open
    Priority recommendation

    Comments: As of March 2017, EPA has convened a workgroup of 40 people representing states, technical advisers, EPA, and USDA. It will develop new asset management outreach tools directed towards local decision makers. The group will meet quarterly and plans to issue tools and resources by fall 2017.
    Recommendation: As EPA and USDA continue to consider ways to track and promote water utilities' implementation of asset management, the Administrator of EPA, and the Secretary of USDA, through the Rural Development Agency, should consider compiling into one document the existing cases and examples of the benefits and costs of asset management and widely share this information with water utilities.

    Agency: Department of Agriculture
    Status: Open

    Comments: As of March 2017, EPA has convened a workgroup of 40 people representing states, technical advisers, EPA, and USDA. It will develop new asset management outreach tools directed towards local decision makers. The group will meet quarterly and plans to issue tools and resources by fall 2017.
    Recommendation: As EPA and USDA continue to consider ways to track and promote water utilities' implementation of asset management, the Administrator of EPA, and the Secretary of USDA, through the Rural Development Agency, should consider compiling into one document the existing cases and examples of the benefits and costs of asset management and widely share this information with water utilities.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In March 2017, EPA had convened a workgroup of 40 people representing states, technical advisers, EPA, and USDA. It will develop new asset management outreach tools directed towards local decision makers. The group will meet quarterly and plans to issue a best practices document by April 2017 and a webinar by May 2017.
    Director: Brian J. Lepore
    Phone: (202) 512-4523

    1 open recommendations
    Recommendation: In order to improve the consistency of certain data submitted by the military services and defense agencies to the Office of the Secretary of Defense and reported in the Energy Report, the Secretary of Defense should direct the secretaries of the Army, Navy, and Air Force, the Commandant of the Marine Corps, the heads of the defense agencies, and the Assistant Secretary of Defense for Energy, Installations and Environment to work together to provide more consistent guidance to the installations, including clearly stating the energy reporting requirements for tenant and host facilities, energy projects, and end-of-fiscal-year data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with our recommendation to provide more consistent guidance to the installations for the Energy Report. DOD stated that the Office of the Assistant Secretary of Defense for Energy, Installations, and Environment will work with the military services in fiscal year 2016 to provide more consistent guidance to military installations. In a September 2017 follow up, DOD stated that it has draft guidance in progress and is awaiting finalization. We will continue to follow up on the status of this recommendation.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To strengthen FCC's data collection efforts, the Chairman of FCC should develop a strategy to gather additional information on the IP transition to assess the transition's potential effects on public safety and consumers.

    Agency: Federal Communications Commission
    Status: Open

    Comments: FCC stated it will continue to use its existing strategy to obtain data necessary to ensure that core values remain intact through the tech transitions with present resource commitment levels. FCC plans to dedicate resources toward upgrading FCC systems and software to better use "big-data" capabilities.
    Director: Marcia Crosse
    Phone: (202) 512-7114

    2 open recommendations
    Recommendation: To improve the data on tracked safety issues and postmarket studies that are needed for required reporting and for systematic oversight of postmarket drug safety, the Secretary of HHS should direct the Commissioner of FDA to develop comprehensive plans, with goals and time frames, to help ensure that identified problems with the completeness, timeliness, and accuracy of information in its database on tracked safety issues and postmarket studies are corrected.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: FDA has started taking steps to help ensure that identified problems with its data on tracked safety issues and postmarket studies are corrected. For example, FDA plans to conduct an assessment of tracked safety data by 2022 and is developing a quality measurement plan that will include periodic audits of postmarket study data. However, as of August 2017, FDA has not provided specifics regarding what types of actions it will take once these assessments and audits are completed, including goals and time frames for when these actions will be completed. GAO is keeping this recommendation open until FDA provides information on how it will address issues identified in its assessments and audits and the time frames for doing so.
    Recommendation: To improve the data on tracked safety issues and postmarket studies that are needed for required reporting and for systematic oversight of postmarket drug safety, the Secretary of HHS should direct the Commissioner of FDA to work with stakeholders within FDA to identify additional improvements that could be made to FDA's current database or future information technology investments to capture information in a form that can be easily and systematically used by staff for oversight purposes.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: FDA has identified actions that could potentially improve FDA's process for overseeing tracked safety issues, but as of August 2017, FDA has not indicated that stakeholder input has been solicited specifically regarding improvements to FDA's IT systems that would facilitate systematic oversight of these issues. FDA may address this as part of a planned assessment of its data system that is not scheduled to be completed until FY 2022. For postmarket studies, FDA has indicated that it intends to formally assess the IT needs of users once it has transferred postmarket data to its new informatics platform, which will not occur until 2018 at the earliest. GAO is keeping this recommendation open until FDA has worked with stakeholders to identify improvements to FDA's IT systems to capture information in a form that can be used by staff for oversight purposes.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To improve NMFS' ability to capitalize on its efforts to improve fisheries data collection for managing marine recreational fisheries, the Secretary of Commerce should direct the National Oceanic and Atmospheric Administration's Assistant Administrator for Fisheries to develop a comprehensive strategy to guide NMFS' implementation of its marine recreational fisheries data collection program efforts, including a means to measure progress in implementing this strategy and to communicate information to stakeholders. As part of this strategy, NMFS should clearly identify and communicate programmatic goals, determine the program activities and resources needed to accomplish the goals, and establish time frames and performance measures to track progress in implementing the strategy and accomplishing goals.

    Agency: Department of Commerce
    Status: Open

    Comments: In April 2017, a NOAA official stated that the agency expects to develop a strategy in accordance with our recommendation not later than July 2017.
    Director: Melissa Emrey-Arras
    Phone: (617) 788-0534

    5 open recommendations
    Recommendation: In order to ensure complete, analyzable records regarding research grant award decisions are available for management and analysis, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics to lead the implementation of additional data collection efforts in coordination with DOD's grant-making components. These should include: (1) Retaining complete records of pre-proposal, proposal, and award data, including a record of proposal disposition, in linked electronic files to facilitate aggregate, statistical analysis of the grant-making process, including the calculation of success rates. (2) Collecting demographic, education, and career information from applicants, on a voluntary basis, that is not available to proposal reviewers but is used for analysis of success rates.

    Agency: Department of Defense
    Status: Open

    Comments: DOD agreed with our recommendation to implement additional data collection efforts. As of August, 2017, the Basic Research Office (BRO) has drafted an implementation plan and schedule for the collection of demographic data on grant applicants and lifecycle grant data. As part of this, BRO has identified a number of issues to be addressed and resolved within DoD. One of these areas is the protection of any information collected to assess the success rates of women as Principal Investigators (PIs)/co-PIS under STEM Research grants and cooperative agreements. As a result, before BRO proceeds with its planned actions, they are working with the Office of Information Management, WHS, to ensure there are no issues related to the Privacy Act. The agency did not provide a timeline to GAO for when these actions are expected to be completed.
    Recommendation: In order to ensure complete, analyzable records regarding research grant award decisions are available for management and analysis, the Secretary of Energy should direct DOE's grant-making agencies to implement additional data collection efforts, which should include: (1) Retaining complete records of pre-proposal, proposal, and award data, including a record of proposal disposition, in linked electronic files to facilitate aggregate, statistical analysis of the grant-making process, including the calculation of success rates. (2) Collecting demographic, education, and career information from applicants, on a voluntary basis, that is not available to proposal reviewers but is used for analysis of success rates.

    Agency: Department of Energy
    Status: Open

    Comments: DOE generally agreed with our recommendation to implement additional data collection efforts. According to DOE officials, as of September, 2017, of the four components audited at DOE, all four have taken actions toward implementing the recommendation and one component has completed its implementation. Specifically, the Office of Science began collecting investigator demographics during the second quarter of fiscal year 2015 and already retained complete records that enabled the calculation of success rates. Three additional DOE components conducted a joint feasibility study and all concur that it is feasible to collect data on demographic, education and career information of applicants. The Office of Nuclear Energy (NE) revised its approach to data collection and now retains complete grant life cycle information for each individual award, including complete records of pre-proposal, proposal, and award data in linked electronic files. NE is also changing existing data systems to input/track voluntarily submitted demographic information on Principle Investigators on applications to facilitate aggregate, statistical analysis of the grant-making process, including the calculation of success rates. The agency notes that for NE, the completion of the actions required to implement this recommendation is estimated to take up to 12 months. Advanced Research Projects Agency-Energy (ARPA-E) and the Office of Energy Efficiency and Renewable Energy (EERE) participated in the joint feasibility study regarding the collection of demographic data, but have not completed any actions to implement such data collection.
    Recommendation: As NASA begins to collect demographic data on its grant proposals and awards, the NASA Administrator should include the following key components: (1) Retain complete records of pre-proposal, proposal, and award data, including a record of proposal disposition, in linked electronic files to facilitate aggregate, statistical analysis of the grant-making process, including the calculation of success rates. (2) Collect demographic, education, and career information from applicants, on a voluntary basis, that is not available to proposal reviewers but is used for analysis of success rates.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: NASA agreed with our recommendation and indicated it will begin collecting basic demographic, education, and career data from its research grant applicants on a voluntary basis by the end of fiscal year 2016. In addition, NASA noted it will explore its ability to consolidate proposal and award data as part of the ongoing update to its procurement and grants management systems. As of September 2017, NASA officials reported that the notice of grant award document (form 1687) was modified to require entry of the proposal number on the form in order to capture the linkage between proposal and award. When the transition to the new contract/grant writing system (Procurement for Public Sector) occurred in June 2017, NASA began using the amended award notice. NASA states they are continuing to investigate system options for fine tuning this cross-referencing methodology. However, as of September 2017, there were no stated plans to collect or track demographic, education, or career characteristics of grant applicants in such a way as to facilitate the analysis of success rates.
    Recommendation: To comply with Title IX enforcement requirements, the Secretary of the Department of Defense, which funds STEM research at universities, should direct the Director of the Office of Diversity Management and Equal Opportunity to ensure that Title IX compliance reviews of DOD's grantees are periodically conducted.

    Agency: Department of Defense
    Status: Open

    Comments: DOD agreed with our recommendation and noted it is in the process of revising current DOD guidance which will address its Title IX enforcement requirements. In a conversation with GAO in September 2017, a DOD official stated that the agency is in the process of formulating instructions related to both Title IX and Title VI that they believe will address the recommendation regarding Title IX enforcement. To date, these actions are not complete as they are still in the process of developing appropriate language.
    Recommendation: To comply with Title IX enforcement requirements, the Secretary of the Department of Health and Human Services, which funds STEM research at universities, should ensure that Title IX compliance reviews of NIH's grantees are periodically conducted.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS indicated it would consult with NIH and initiate a sex discrimination compliance review program that includes grantee institutions with STEM programs. We will update the status of this recommendation when the agency provides documentation that these efforts have been completed.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    6 open recommendations
    including 3 priority recommendations
    Recommendation: To provide reasonable assurance that EOIR's fraud prevention controls are adequate, the Attorney General should direct EOIR to conduct regular fraud risk assessments across asylum claims in the immigration courts.

    Agency: Department of Justice
    Status: Open

    Comments: In April 2017, the Executive Office for Immigration Review (EOIR) reported that it is taking several steps toward implementing this recommendation. First, EOIR undertook a review of all asylum fraud complaints that the office received since 2007. Second, EOIR reported that, beginning in June 2016, it conducted a series of trainings and in-person "listening sessions" to discuss issues related to asylum fraud with immigration judges and court staff. Third, EOIR reported that it is in the process of creating a written assessment for all personnel at immigration courts and the Board of Immigration Appeals to determine the magnitude of asylum fraud issues at each respective location. Fourth, EOIR reported that it is designing a statistical analysis of asylum fraud. On the basis of these actions, EOIR reported that it will subsequently to move to the next phases of the fraud risk assessment, consistent with GAO's Fraud Risk Management Framework. To fully address this recommendation, EOIR should conduct regular fraud risk assessments across asylum claims in immigration courts.
    Recommendation: To provide reasonable assurance that USCIS's fraud prevention controls are adequate and effectively implemented, and ensure that asylum officers and FDNS immigration officers have the capacity to detect and prevent fraud, the Secretary of Homeland Security should direct USCIS to conduct regular fraud risk assessments across the affirmative asylum application process.

    Agency: Department of Homeland Security
    Status: Open
    Priority recommendation

    Comments: In October 2016, DHS indicated that USCIS had established a working group and collected fraud trend information from all eight asylum offices that will be used to inform the development of a risk assessment framework. As of January 2017, USCIS reported that the Asylum Division is continuing to develop the risk assessment framework and is working on an initial draft. According to USCIS, the Asylum Division, in cooperation with other relevant internal stakeholders such as USCIS's Fraud Detection and National Security Directorate, plans to develop an assessment tool and implementation plan for completing regular fraud risk assessments of the affirmative asylum process, with the first assessment to be completed no later than the end of fiscal year 2017. Regularly assessing fraud risks across the affirmative asylum process would provide USCIS more complete information on risks that may affect the integrity of the process and therefore help USCIS target its fraud prevention efforts to those areas that are of highest risk.
    Recommendation: To provide reasonable assurance that USCIS's fraud prevention controls are adequate and effectively implemented, and ensure that asylum officers and FDNS immigration officers have the capacity to detect and prevent fraud, the Secretary of Homeland Security should direct USCIS to develop and implement a mechanism to collect reliable data, such as the number of referrals to FDNS from asylum officers, about FDNS's efforts to combat asylum fraud.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In January 2016, USCIS reported that FDNS is making improvements in its database for maintaining data and information on all FDNS activities, including activities associated with asylum fraud investigations. USCIS reported that FDNS planned to update database system guides and associated training materials, and conduct training for all users by September 2016. As of October 20, 2016, USCIS had not provided GAO with additional updates to the status of this recommendation. Developing and implementing a mechanism to collect reliable data, such as the number of referrals to FDNS from asylum officers, should help FDNS's efforts to combat asylum fraud.
    Recommendation: To provide reasonable assurance that USCIS's fraud prevention controls are adequate and effectively implemented, and ensure that asylum officers and FDNS immigration officers have the capacity to detect and prevent fraud, the Secretary of Homeland Security should direct USCIS to identify and implement tools that asylum officers and FDNS immigration officers can use to detect potential fraud patterns across affirmative asylum applications.

    Agency: Department of Homeland Security
    Status: Open
    Priority recommendation

    Comments: In February 2016, DHS indicated that USCIS had allotted fiscal year 2016 funds in support of initial acquisition activities for tools to detect potential fraud patterns across affirmative asylum applications. USCIS reported that FDNS and DHS's Homeland Security Advanced Research Projects Agency are conducting an Analysis of Alternatives (AoA) to evaluate and compare operational effectiveness, suitability, costs, and risks associated with alternative solutions. In October 2016, DHS officials indicated that FDNS and DHS's Homeland Security Advanced Research Projects Agency have completed an AoA and presented the results to FDNS leadership. According to USCIS, FDNS identified a hardware solution and began acquisition planning for this hardware in September 2016. As of October 2016, RAIO FDNS is working with USCIS's Office of Information Technology and other DHS components, including the DHS Science and Technology Directorate, to study options. Based upon this additional work, and dependent on securing necessary funding, USCIS reported that it expects to complete the analysis of additional tools by September 30, 2017. Identifying and implementing new tools to detect fraud patterns would help USCIS ensure that asylum officers and FDNS immigration officers have the capacity to detect and prevent asylum fraud.
    Recommendation: To provide reasonable assurance that USCIS's fraud prevention controls are adequate and effectively implemented, and ensure that asylum officers and FDNS immigration officers have the capacity to detect and prevent fraud, the Secretary of Homeland Security should direct USCIS to require FDNS immigration officers to prescreen all asylum applications for indicators of fraud to the extent that it is cost-effective and feasible.

    Agency: Department of Homeland Security
    Status: Open
    Priority recommendation

    Comments: We reported that some asylum offices have strengthened their capability to detect and prevent fraud by using immigration officers from USCIS's Fraud Detection and National Security Directorate (FDNS) to prescreen affirmative asylum applications; however, the use of this practice varied across asylum offices. In October 2016, DHS stated that FDNS had completed an initial review of all locally-developed prescreening policies and was working to analyze them comprehensively. Since completing this analysis, USCIS has been drafting a memorandum and companion guidance to be provided to the asylum offices, which USCIS officials stated will establish the framework for a national prescreening program. As of March 2017, USCIS reported that it expects to complete the guidance by September 30, 2017. Greater use of prescreening could allow FDNS to identify fraud trends and detect patterns that may not be evident in a small sample of asylum applications.
    Recommendation: To provide reasonable assurance that USCIS's fraud prevention controls are adequate and effectively implemented, and ensure that asylum officers and FDNS immigration officers have the capacity to detect and prevent fraud, the Secretary of Homeland Security should direct USCIS to include a review of potential fraud indicators in future random quality assurance reviews of asylum applications.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In December 2015, GAO reported that U.S. Citizenship and Immigration Services (USCIS) had implemented some quality assurance procedures for asylum decisions that are designed to ensure asylum officers' decisions are legally sufficient. However, GAO found that USCIS's random quality assurance reviews of asylum cases did not include an examination of potential indicators of fraud in the case file. Thus, GAO recommended that USCIS include a review of potential fraud indicators in future random quality assurance reviews of asylum applications. As of January 2016, USCIS's Asylum Division had revised its quality assurance checklist to include a fraud-specific section that will help the reviewers evaluate whether any fraud indicators were properly identified, analyzed, and processed by asylum officers. According to Asylum Division officials, the revised checklist will be used for all general random quality assurance reviews of asylum cases, and officials stated that the next such random review is scheduled for fiscal year 2017. To fully address this recommendation, upon completion of the fiscal year 2017 review, USCIS plans to provide GAO with documentation that the revised checklist was used.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    7 open recommendations
    Recommendation: To aid ARNG officials in conducting their oversight of the states and territories, the Secretary of the Army should direct the Director, ARNG, to establish a permanent program for monitoring state-level recruiting activities either by extending the Recruiting Standards Branch or establishing some other similar program.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: Update September 2016: To date no action has been taken. According to the report follow up specialist the next DODIG follow up is December 2016.
    Recommendation: To aid ARNG officials in understanding the effectiveness of efforts to meet force requirements, the Secretary of the Army should direct the Director, ARNG, to take steps to help ensure that the ARNG collects consistent, complete, and valid data on the specific reasons why soldiers do not complete initial military training and when these soldiers separate from the ARNG during the training process. Such steps could include modifying the Standard Installation/Division Personnel System (SIDPERS) to capture this information or if unable to modify SIDPERS, taking actions to ensure that information collected in the Vulcan Recruit Sustainment Program database is valid.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: Update September 2016: To date no action has been taken. According to the DODIG follow up specialist the next DODIG follow up is December 2016.
    Recommendation: To aid ARNG officials in understanding the effectiveness of efforts to meet force requirements, the Secretary of the Army should direct the Director, ARNG, to regularly track whether ARNG soldiers who join in a given fiscal year complete their initial term of service.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: Update September 2016: To date no action has been taken. According to the DODIG follow up specialist the next DODIG follow up is December 2016.
    Recommendation: To aid ARNG officials in understanding the effectiveness of efforts to meet force requirements, the Secretary of the Army should direct the Director, ARNG, to periodically estimate, such as on an annual basis or other time period as appropriate, the total cost of recruiting and initial training for a soldier who joins the ARNG.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: Update September 2016: To date no action has been taken. According to the DODIG follow up specialist the next DODIG follow up is December 2016.
    Recommendation: To help ARNG officials in using financial incentives to fill critical positions as required by Army and National Guard regulation, the Secretary of the Army should direct the Director, ARNG, to provide recruiters with training to better enable the use of available financial incentives.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: Update September 2016: To date no action has been taken. According to the DODIG follow up specialist the next DODIG follow up is December 2016.
    Recommendation: To help determine whether ARNG officials are effectively using financial incentives, the Secretary of the Army should , in conjunction with the Director, ARNG, exercise their oversight responsibilities by evaluating and documenting the effectiveness of ARNG's incentives program in meeting its goals. The evaluation should also determine whether incentives are being effectively awarded in military occupational specialties that have been under or over authorized levels, and whether changes are needed to effectively use existing incentives.

    Agency: Department of Defense: Department of the Army
    Status: Open

    Comments: Update September 2016: To date no action has been taken. According to the DODIG follow up specialist the next DODIG follow up is December 2016.
    Recommendation: Given that the reporting of information related to the amounts of incentives obligated has been a requirement but not carried out in recent years, the Office of the Secretary of Defense should, in order to ensure continued reporting in the future, enforce its requirement for the National Guard and Reserve Component to submit information on the amounts of incentives obligated and incorporate the required information in the recruiting resources reports.

    Agency: Department of Defense: Office of the Secretary of Defense
    Status: Open

    Comments: Actions ongoing.
    Director: Andrew Sherrill
    Phone: (202) 512-7215

    1 open recommendations
    Recommendation: To increase accountability for program performance, the Secretary of VA should establish measures to report on program outcomes for Post-9/11 GI Bill OJT and apprenticeship programs, including considering relevant data sources and seeking legislative authority to gain access to data, if necessary.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: The Department of Veterans Affairs (VA) agrees that program performance metrics should be developed to report on program outcomes. In March 2016, VBA officials said that VBA's Education Service is working with DoD, ED, and the Consumer Financial Protection Bureau to determine the feasibility of collecting and publishing post-graduation data to include data for OJT and apprenticeship programs. The target completion date was June 1, 2016.
    Director: Linda Kohn
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To improve the measurement of nursing home quality, the Administrator of CMS should establish specific timeframes, including milestones to track progress, for the development and implementation of a standardized survey methodology across all states.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation and in September 2017 reported that CMS is taking steps to address. We will update the status of this recommendation when we receive additional information.
    Recommendation: To improve the measurement of nursing home quality, the Administrator of CMS should establish and implement a clear plan for ongoing auditing to ensure reliability of data self-reported by nursing homes, including payroll-based staffing data and data used to calculate clinical quality measures.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation and in September 2017 reported that CMS is taking steps to address. We will update the status of this recommendation when we receive additional information.
    Recommendation: To help ensure modifications of CMS's oversight activities do not adversely affect the agency's ability to assess nursing home quality and that effective modifications are adopted more widely, the Administrator of CMS should establish a process for monitoring modifications of essential oversight activities made at the CMS central office, CMS regional office, and state survey agency levels to better understand the effects on nursing home quality oversight.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation and in September 2017 reported that CMS is taking steps to address. We will update the status of this recommendation when we receive additional information.
    Director: James R. McTigue, Jr.
    Phone: (202) 512-9110

    2 open recommendations
    Recommendation: To further encourage whistleblowers to provide information to IRS about serious tax noncompliance and to protect whistleblowers, Congress should consider legislation that would provide protections for tax whistleblowers against retaliation from their employers.

    Agency: Congress
    Status: Open

    Comments: On March 29, 2017, the Senate Finance Committee introduced the IRS Whistleblower Improvements Act of 2017, which would provide anti-retaliation protections for whistleblowers who bring information on tax noncompliance to IRS. The act would provide protections for employees from discharge, demotion, suspension, threats, harassment, or any other discrimination in reprisal for lawful actions to provide information to the IRS or to participate in a judicial action taken by the IRS relating to an alleged underpayment of tax or violation of tax laws. On April 20, 2016, the Senate Finance Committee approved provisions to improve the IRS's whistleblower program and protect tax whistleblowers from retaliation from their employers. The provision extends anti-retaliation provisions to IRS whistleblowers that are presently afforded to whistleblowers under the False Claims Act and Sarbanes-Oxley. However, no action passed on this Senate bill in the 114th congress. We will continue to monitor legislative action in this area.
    Recommendation: The Commissioner of Internal Revenue should direct the Whistleblower Office Director to establish a process to ensure whistleblower addresses are being properly updated in E-TRAK to ensure the WO does not send whistleblower mail to outdated or incorrect addresses. This process could include developing a change of address form specific to whistleblowers and including a blank copy of it in every correspondence with whistleblowers or referencing the importance of updating the WO with any address change in every correspondence with whistleblowers.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: In a January 29, 2016 letter, the IRS Deputy Commissioner for Services and Enforcement said that the Whistleblower Office will emphasize in education materials, fact sheets, and other communications with whistleblowers the importance of whistleblowers providing updates to the IRS of any address changes, along with reminders of how to submit address changes to the Whistleblower Office. In August and September of 2016, IRS revised templates for standard letters sent to whistleblowers reminding them of the importance of updating their addresses with the Whistleblower Office and providing direction for how to do so. IRS also published a fact sheet for whistleblowers, which is available on www.irs.gov, that also provides information on how whistleblowers should notify the Whistleblower Office of any address change. As of February 2017, IRS had not taken action to establish a process to ensure that address changes are being properly updated in E-TRAK and that mail is being sent only to the correct address. We will continue to follow-up with IRS on this recommendation.
    Director: Robert Goldenkoff
    Phone: (202) 512-2757

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To help ensure the Bureau focuses its resources on those activities that show promise for substantially reducing enumeration cost, in advance of the 2016 Census Test and later tests, the Secretary of Commerce should direct the Under Secretary of the Economics and Statistics Administration and the Director of the U.S. Census Bureau to, ensure systematic capture of information about fieldwork cases that experience problems by including information in enumerator training about where to record the issues, who to contact, what details to include, and the importance of doing so.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: Commerce concurred with this recommendation. The Census Bureau informed us in December 2015 that no later than the end of December 2015, it would document how these matters have been addressed in the enumerator training (or in help screens on their mobile device) planned for the 2016 Census Test, and that it would use results and observations from that test to further refine such information for future tests and for the 2020 Census. The Bureau provided us with related training materials for the 2016 Test, yet we made similar observations during the test. To fully implement this recommendation, the Bureau needs to identify what information from tests on a case-by-case basis it finds valuable to have from its enumerators, such as the incidence of specific technical problems with the survey instrument or mobile device and ensure that during tests enumerators and their first-line supervisors are made aware of the importance of recording such information and how to do so. As of July 2017, the Bureau is working to provide documentation that shows it has implemented this recommendation.
    Director: Steve D. Morris
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To help ensure that FDA has relevant and timely information to support management decisions, including the critical information necessary to ensure the safety and effectiveness of drugs compounded for animals, the Secretary of Health and Human Services should direct the Commissioner of the FDA to modify the voluntary reporting form FDA uses to obtain information on adverse events to ask whether drugs involved in adverse events were compounded.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of July 2017, FDA has drafted a notice for publication in the Federal Register that seeks comment on editorial revisions to Form FDA 1932a to clarify how to report adverse drug events associated with compounded products using that form. The publication of the notice was issued in July 2017. After a 60-day public comment period, the revisions to Form FDA 1932a will be submitted to OMB for review and approval under the Paperwork Reduction Act.
    Recommendation: To help ensure that FDA has relevant and timely information to support management decisions, including the critical information necessary to ensure the safety and effectiveness of drugs compounded for animals, the Secretary of Health and Human Services should direct the Commissioner of the FDA to develop policy or guidance for agency staff that specifies circumstances under which FDA will or will not enforce compounding regulations for animals and clearly define key terms.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In July 2017, FDA notified us that they are still in the process of developing guidance for agency staff that specifies circumstances under which FDA will enforce compounding regulations for animals. According to FDA, the agency received more than 150 comments regarding the draft Guide For Industry #230 and 280 nominations of bulk drug substances for use in compounding office stock; information necessary for updating the guidance. In addition, FDA is reviewing the substances that were nominated for use in compounding office stock. Officials did not provide a specific timeline for completing this work, but stated that developing updated guidance on compounding for animals continues to be a high priority for FDA.
    Recommendation: To help ensure that FDA has relevant and timely information to support management decisions, including the critical information necessary to ensure the safety and effectiveness of drugs compounded for animals, the Secretary of Health and Human Services should direct the Commissioner of the FDA to consistently document the bases for FDA's decisions about how or whether it followed up on warning letters, adverse event reports, and complaints about drug compounding for animals.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of July 2017, FDA reported that it is still developing an enforcement strategy for compounded animal drugs that includes a process for documenting the Agency's actions with respect to follow-up on warning letters, adverse event reports, and complaints.
    Director: Thomas Melito
    Phone: (202) 512-9601

    2 open recommendations
    Recommendation: To strengthen USAID's ability to monitor Title II conditional food aid and evaluate food-for-assets activities' impact on reducing food insecurity, the USAID Administrator should establish a mechanism to readily identify all Title II projects that include conditional food aid activities and systematically collect information about the type of conditional activity included in each project.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In written comments on our draft report, USAID concurred with the recommendation and stated its intention to establish a mechanism to readily identify all Title II projects that include conditional food aid activities and to collect information about the type of conditional activity in each project through the Food for Peace Management Information System. USAID also noted that it is already collecting such information for the Emergency Food Security Program, another food assistance program. As of May 2017, GAO continues to monitor USAID's efforts to fully address the recommendation.
    Recommendation: To strengthen USAID's ability to monitor Title II conditional food aid and evaluate food-for-assets activities' impact on reducing food insecurity, the USAID Administrator should systematically assess the effectiveness of food-for-assets activities in development projects in achieving project goals and objectives.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In written comments on our draft report, USAID concurred with the recommendation. In September 2016, USAID stated that it had undertaken relevant reviews of the effectiveness and sustainability of Title II development projects and that it is considering expanding evaluations of completed projects to assess sustainability of results over time. As of May 2017, GAO continues to monitor USAID's efforts to fully address the recommendation.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    4 open recommendations
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense (Comptroller), in coordination with the military services, to improve the completeness and consistency of PCS data in service budget materials. This action should include revising existing guidance on the reporting of non-temporary storage costs, and clarifying existing guidance on the presentation of other PCS data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will review current PCS budgetary reporting requirements and revise these as necessary. DOD expects the effort under the working group to be completed in October 2017.
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services, to complete periodic evaluations of whether the PCS program is efficiently supporting DOD's requirements for assigning military personnel to new locations while reimbursing servicemembers for allowable expenses incurred during PCS moves. These periodic evaluations should identify changes in PCS per-move costs over time, factors driving such changes, and steps that could be taken to manage and control cost growth.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will coordinate with key stakeholders (e.g. Military Departments and Services, Defense Finance and Accounting Service, Defense Travel Management Office) on efforts to complete periodic evaluations of the efficiency and effective of the PCS program. DOD expects the effort under the working group to be completed in October 2017.
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services, to improve the completeness and consistency of data on exceptions used for PCS moves that occur prior to established time-on-station lengths. This action should include clarifying existing guidance with regard to how the services collect, maintain, and report data on exceptions for use in evaluating performance in meeting time-on-station requirements and addressing challenges related to the services' abilities to collect, maintain, and report exceptions data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will coordinate with key stakeholders (e.g. Military Departments and Services, Defense Finance and Accounting Service, Defense Travel Management Office) on efforts to improve the completeness and consistency of data. DOD expects the effort under the working group to be completed in October 2017.
    Recommendation: To improve the availability of information needed for effective and efficient management of the PCS program, including program costs and time-on-station requirements, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness, in coordination with the military services, to improve the completeness and consistency of data on waivers used for PCS moves that occur prior to established time-on-station lengths. This action should include establishing guidance for the military services to collect, maintain, and report data on waivers for use in evaluating performance in meeting time-on-station requirements and addressing challenges related to the services' abilities to collect, maintain, and report waiver data.

    Agency: Department of Defense
    Status: Open

    Comments: DOD is forming a working group to address issues concerning the PSC program. Although a charter had not been finalized as of July 2016, the working group, including the Office of the Deputy Assistant Secretary of Defense (Military Personnel Policy), within the Office of the Assistant Secretary of Defense (Manpower and Reserve Affairs), and the Director, Military Personnel and Construction, within the Office of the Deputy Comptroller (Program/Budget), will coordinate with key stakeholders (e.g. Military Departments and Services, Defense Finance and Accounting Service, Defense Travel Management Office) on efforts to improve the completeness and consistency of data. DOD expects the effort under the working group to be completed in October 2017.
    Director: Michael Courts
    Phone: (202) 512-8980

    2 open recommendations
    Recommendation: To further improve State's processing of nonimmigrant visas, the Secretary of State should evaluate the relative impact of efforts undertaken to reduce nonimmigrant visa interview wait times to help managers make informed future resource decisions.

    Agency: Department of State
    Status: Open

    Comments: According to State officials, State's Bureau of Consular Affairs (CA) is committed to putting procedures in place that will provide all of the necessary management information to assess the relative impact of process improvement efforts. State officials said that CA has expanded collection of detailed nonimmigrant visa productivity data from posts that account for nearly 65 percent of the worldwide NIV workload. That data will provide a basis for future analysis of the impact of process or program changes on adjudicator productivity. State, however, has not completed an evaluation of the relative impact of their efforts.
    Recommendation: To further improve State's processing of nonimmigrant visas, the Secretary of State should document a plan for obtaining end user (i.e., consular officers) input to help improve end user satisfaction and prioritize enhancements to information technology systems.

    Agency: Department of State
    Status: Open

    Comments: State informed GAO that it has taken some steps to gather additional end-user input, such as centrally tracking and then prioritizing input and expanding the use of Agile development methodology that will permit more frequent updates of software that end users desire. State, however, has not provided evidence of a documented plan for obtaining end user input to help improve end user satisfaction and prioritize enhancements to information technology systems.
    Director: James Cosgrove
    Phone: (202) 512-7114

    4 open recommendations
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should augment MA network adequacy criteria to address provider availability.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation, and noted in a January 2016 update that CMS will review how to augment the MA network adequacy criteria to address provider availability in future years. As of September 2016, agency officials have not implemented this recommendation.
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should verify provider information submitted by MAOs to ensure validity of the Health Services Delivery data.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation, and noted in a January 2016 update that the agency is working to standardize existing protocols to ensure the validity of the Health Services Delivery data submitted by MAOs with regards to exceptions requests and partial county justifications. However, unless CMS verifies provider information submitted by MAOs, the agency cannot be confident that MAOs are meeting network adequacy criteria. As of September 2016, agency officials have not implemented this recommendation.
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should expand network adequacy reviews by requiring that all MAOs periodically submit their networks for assessment against current Medicare requirements.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation. In a January 2016 update, the agency noted that CMS has expanded its reviews to include both existing and new service areas for network adequacy when MAOs apply for a service area expansion, However, unless CMS periodically requires evidence of compliance of all existing MAO networks, the agency cannot be confident that MAOs are meeting network adequacy criteria. As of September 2016, agency officials have not implemented this recommendation.
    Recommendation: To improve its oversight of network adequacy in MA, the Administrator of CMS should set minimum requirements for MAO letters notifying enrollees of provider terminations and require MAOs to submit sample letters to CMS for review.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS concurred with this recommendation. In a January 2016 update, the agency noted that the Medicare Marketing Guidelines contain best practice suggestions of what should be included in the written termination notice; however, we note in our report those practices are not required, nor are the letters regularly reviewed. The agency also noted that it was considering rulemaking to require that MAOs submit sample written notices of termination to HHS for review and approval. As of September 2016, agency officials have not implemented this recommendation.
    Director: Fleming, Susan A
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: Congress may wish to consider directing DOT to study and provide a report to Congress identifying approaches for extracting, storing, and analyzing electronically collected motor carrier drivers' schedule data, including the potential benefits, privacy, and cost concerns, and options for how such concerns could be mitigated.

    Agency: Congress
    Status: Open

    Comments: When we confirm what actions Congress has taken in response to this matter for consideration, we will provide updated information.
    Director: Brian J. Lepore
    Phone: (202) 512-4523

    1 open recommendations
    Recommendation: In order to improve the comprehensiveness and accuracy of certain data submitted by the military services to OSD and reported in the Energy Reports--such as potentially underreported data on mitigation costs and inaccurate data on both disruptions' duration and cost--the Secretary of Defense should direct the Secretaries of Army, Navy, and Air Force, the Commandant of the Marine Corps, and the Assistant Secretary of Defense for Energy, Installations and Environment to work together to improve the effectiveness of data validation steps in DOD's process for collecting and reporting utilities disruption data. For example, the military services and OSD could determine whether more time in the 5-month process should be devoted to data validation and whether equal priority should be given to validating all types of data included in the Energy Reports.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with the recommendation to improve the effectiveness of data validation steps in DOD's process for collecting and reporting utilities disruption data. In a memo from April 2016, DOD stated that it determined that focusing on the minimization of data input errors at the installation level was the most effective strategy to improve the effectiveness of data validation. Further, resolving initial input errors was determined to be the least resource and cost intensive approach to improve data quality. Therefore, DOD updated its data collection template for utility disruptions to include a dropdown menu so that users can use it to select the category of utility service that was disrupted. In addition, DOD stated that it expects to continue to work with the services and Defense Agencies in the next reporting cycle for the Annual Energy Management Report to improve the effectiveness of data validation steps.
    Director: Andrew Sherrill
    Phone: (202) 512-7215

    1 open recommendations
    Recommendation: To inform decisions on any potential future iterations of the veterans' employment workshop, the Secretary of Labor should assess and report to Congress the extent to which further delivery of employment workshops to veterans and their spouses could fill a niche not fully served by existing federal programs. Such an assessment could involve collaboration with VA and other stakeholder organizations.

    Agency: Department of Labor
    Status: Open

    Comments: In May 2017, DOL repeated its assertion that the employment needs of veterans and spouses are best met through the services offered by their local American Job Centers. Additionally, DOL's Veterans' Employment and Training Service (VETS) has published its employment workshop TAP curriculum in eBook form, making it accessible to all veterans and spouses. VETS planned to report to Congress in 2017 on whether a need exists to provide an employment workshop to veterans and spouses. DOL has not provided an update to GAO on that assessment. Further, VETS is conducting a pilot to identify additional options to connect veterans and spouses to employment services available at American Job Centers, and plans to report its initial findings to Congress in 2018.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    9 open recommendations
    Recommendation: To better ensure that DHS complies with TVPRA requirements for training, screening, and transferring UAC to HHS, the Secretary of Homeland Security should direct the Commissioner of U.S. Customs and Border Protection to develop and implement TVPRA training for OFO officers at airports who have substantive contact with UAC.

    Agency: Department of Homeland Security
    Status: Open

    Comments: The Office of Field Operations (OFO) within U.S. Customs and Border Protection (CBP), in collaboration with U.S. Immigration and Customs Enforcement, conducted a "Train-the-Trainer" conference in August 2015 that focused on juvenile and unaccompanied alien children (UAC). The conference, among other things, addressed screening requirements for UAC consistent with Trafficking Victims Protection Reauthorization Act of 2008 (TVPRA). CBP officers who received this additional training were then responsible for training other officers who process UAC at the ports of entry. According to CBP, while the conference was comprehensive, it did not fully encompass CBP's needs. In June 2016, CBP reported that OFO, Office of Chief Counsel, and a headquarters-level working group on UAC issues are finalizing a revised Form CBP-93 and with that are developing a detailed, relevant Train-the-Trainer course for officers responsible for TVPRA at all CBP ports of entry. In December 2016, CBP notified GAO that OFO, in coordination with CBP's Office of Training and Development, was concluding the design and embarking on the development phase of a distance learning course, tentatively entitled "Processing, Holding, and Transfer of Unaccompanied Alien Children by CBP." This course will be an annual requirement for all OFO officers. In April 2017, CBP reported that OFO was no longer pursuing a separate Train-the-Trainer course for CBP officers at air ports of entry. However, CBP continues to develop a new UAC training course. The new course is a collaborative effort between OFO and USBP, in consultation with CBP's Office of Chief Counsel, and in partnership with CBP's Office of Training and Development (OTD) to develop, deconflict, and revise training consistent with requirements under TVPRA, specifically outlining rules to identify and screen UAC, among other things. As of September 2017, CBP estimates that they will finalize the training module by June 2018. To fully address this recommendation, CBP needs to ensure that OFO officers at airports who have substantive contact with UAC complete this training.
    Recommendation: To better ensure that DHS complies with TVPRA requirements for training, screening, and transferring UAC to HHS, the Secretary of Homeland Security should direct the Commissioner of U.S. Customs and Border Protection to revise the Form 93 to include indicators or questions that agents and officers should ask UAC to better assess (1) a child's ability to make an independent decision to withdraw his or her application for admission to the United States and (2) credible evidence of the child's risk of being trafficked if returned to his or her country of nationality or last habitual residence.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In September 2015, CBP officials stated that CBP formed a working group in headquarters with representatives from the department's Office of Policy and Office for Civil Rights and Civil Liberties to examine the screening process for UAC. In addition, CBP officials noted that CBP is in the process of convening a similar group in the field. According to CBP officials, the working group meets weekly and is coordinating with nongovernmental organizations and the United Nations High Commissioner for Refugees, among others. As of June 30, 2016, CBP reported that CBP's Office of Field Operations (OFO) and U.S. Border Patrol (BP) have finalized and routed the Form CBP-93 to the OFO Executive Assistant Commissioner and United States Border Patrol Chief for final approval. As of June 2017, the revised CBP Form 93 is still under review and CBP officials estimate that the review process will be completed by December 31, 2017. To fully address this recommendation, CBP should revise the Form 93 to include indicators or questions that CBP officers and Border Patrol agents should ask UAC relative to their ability to make an independent decision and regarding the potential risk of the UAC being trafficked if returned to their country of nationality or last habitual residence.
    Recommendation: To better ensure that DHS complies with TVPRA requirements for training, screening, and transferring UAC to HHS, the Secretary of Homeland Security should direct the Commissioner of U.S. Customs and Border Protection to provide guidance to Border Patrol agents and OFO officers that clarifies how they are to implement the TVPRA requirement to transfer to HHS all Mexican UAC who have fear of returning to Mexico owing to a credible fear of persecution.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In commenting on a draft of our report, DHS indicated that CBP's U.S. Border Patrol (USBP) and Office of Field Operations (OFO) would issue further guidance to agents and officers emphasizing TVPRA transfer procedures for UAC who are nationals or habitual residents of Canada or Mexico and who are victims of a severe form of trafficking in persons. In September 2015, CBP reported that USBP and OFO estimated implementing this additional guidance by the end of calendar year 2015. In January 2016, CBP reported to GAO that, since June 2015, a headquarters level working group had been reviewing CBP's screening process for UAC. According to CBP officials, the activities of this working group will influence the guidance that will be deployed to Border Patrol agents and OFO officers and that USBP and OFO will be working together to develop additional guidance to the field by September 2016. In December 2016, CBP notified GAO that Border Patrol and OFO have partnered with CBP's Office of Training and Development, as well as the Office of Chief Counsel, to develop a distance learning course, tentatively entitled "Processing, Holding, and Transfer of Unaccompanied Alien Children by CBP." According to CBP, this course will be an annual requirement for all CBP agents and officers. As of September 2017, CBP estimates that they will finalize the training module by June 2018. To fully address this recommendation, CBP should ensure that this distance learning training module on how to implement the Trafficking Victims Protection Reauthorization Act of 2008 (TVPRA) criteria is developed and implemented, as required by CBP policy, to all Border Patrol agents and OFO officers.
    Recommendation: To better ensure that DHS complies with TVPRA requirements for training, screening, and transferring UAC to HHS, the Secretary of Homeland Security should direct the Commissioner of U.S. Customs and Border Protection to develop and implement guidance on how Border Patrol agents and OFO officers are to implement the TVPRA requirement to transfer to HHS all Canadian and Mexican UAC who are victims of a severe form of trafficking in persons.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In commenting on a draft of our report, DHS indicated that CBP's U.S. Border Patrol (USBP) and Office of Field Operations (OFO) would issue further guidance to agents and officers emphasizing TVPRA transfer procedures for UAC who are nationals or habitual residents of Canada or Mexico and who are victims of a severe form of trafficking in persons. In September 2015, CBP reported that USBP and OFO estimated implementing this additional guidance by the end of calendar year 2015. In January 2016, CBP reported to GAO that, since June 2015, a headquarters level working group has been reviewing CBP's screening process for UAC. According to CBP officials, the activities of this working group will influence the guidance that will be deployed to Border Patrol agents and OFO officers and that USBP and OFO will be working together to develop additional guidance to the field by September 2016. In December 2016, CBP notified GAO that Border Patrol and OFO have partnered with CBP's Office of Training and Development as well as the Office of Chief Counsel to develop a distance learning course, tentatively entitled "Processing, Holding, and Transfer of Unaccompanied Alien Children by CBP." According to CBP, this course will be an annual requirement for all CBP agents and officers. As of September 2017, CBP estimates that they will finalize the training module by June 2018. To fully address this recommendation, CBP should ensure that this distance learning training module on how to implement the Trafficking Victims Protection Reauthorization Act of 2008 (TVPRA) criteria is developed and implemented, as required by CBP policy, to all Border Patrol agents and OFO officers.
    Recommendation: To better ensure that DHS complies with TVPRA requirements for training, screening, and transferring UAC to HHS, the Secretary of Homeland Security should direct the Commissioner of U.S. Customs and Border Protection to ensure that Border Patrol agents document the basis for their decisions when assessing screening criteria related to (1) an unaccompanied alien child's ability to make an independent decision to withdraw his or her application for admission to the United States, and (2) whether UAC are victims of a severe form of trafficking in persons.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of December 2015, CBP officials reported that an internal working group charged with assessing UAC screening procedures was considering issues related to independent decision-making and appropriate documentation as it develops a revised screening tool. As of June 30, 2016, CBP reported that CBP's Office of Field Operations (OFO) and U.S. Border Patrol (BP) had finalized and routed a revised CBP Form 93 to the OFO Executive Assistant Commissioner and United States Border Patrol Chief for final approval. As of August 31, 2016, the revised CBP Form 93 was still under review and CBP officials estimated that the review process would be completed by December 31, 2016. In January 2017, CBP notified GAO that the expected completion date for the revised form is April 2017, and that direction to Border Patrol agents on the new form would be delivered by June 2017. In June 2017, CBP told GAO that Border Patrol and other CBP partners were continuing to determine which changes are necessary to the CBP Form 93 and estimated that these efforts would not be completed until December 31, 2017. As of September 2017, CBP reported that these efforts would not be completed until June 2018. To fully address this recommendation, CBP should ensure that Border Patrol agents document the basis for their decisions when assessing screening criteria related to (1) an unaccompanied alien child's ability to make an independent decision to withdraw his or her application for admission to the United States, and (2) whether UAC are victims of a severe form of trafficking in persons.
    Recommendation: To better ensure that DHS complies with TVPRA requirements for training, screening, and transferring UAC to HHS, the Secretary of Homeland Security should direct the Commissioner of U.S. Customs and Border Protection to determine which agents and officers who have substantive contact with UAC, complete the annual UAC training, and ensure that they do so, as required.

    Agency: Department of Homeland Security
    Status: Open

    Comments: On July 1, 2015, the Assistant Commissioner for Field Operations (OFO) disseminated a memorandum to all OFO Field Office Directors regarding the mandatory annual UAC training requirement. The Assistant Commissioner directed all Field Offices to ensure that officers completed the required training by December 31, 2015 (the memo also specified which officers are required to complete the training). On July 31, 2015, the Chief of the U.S. Border Patrol disseminated a memorandum to all Chief Patrol Agents and Directorate Chiefs for dissemination to all uniformed personnel, including supervisors, regarding the mandatory annual UAC training requirement. CBP documentation indicates that CBP implemented a new learning management system mandated by DHS on July 13, 2015, through which online training courses are offered to all CBP employees. Further, in 2016 DHS added a feature to this system that provided the capability to produce reports on courses completed by CBP employees. In April 2017, CBP provided 2016 data on the OFO officers and Border Patrol agents that had completed the required UAC training course. According to the data, 23 percent of OFO officers and 7 percent of Border Patrol agents required to complete the training had not done so. CBP officials stated that they plan to take steps to increase the percent of agents and officers who complete the required training in 2017 and will provide new data to GAO in early 2018. To fully address this recommendation, Border Patrol and OFO should ensure that all required personnel have completed the annual training, as required.
    Recommendation: To help ensure that DHS has complete and reliable data needed to ensure compliance with the UAC time-in-custody requirement under TVPRA and for required reports on UAC time in custody under the Flores Agreement, the Secretary of Homeland Security should require ICE officers to record accurate and reliable data in their automated system when UAC leave ICE custody in order to track the length of time UAC are in ICE custody.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In a July 23, 2015 memo, ICE's Assistant Director for Custody Management, with concurrence from the Acting Assistant Director for Field Operations, provided instructions to all ICE Field Office Directors, Deputy Field Office Directors, and Field Office Juvenile Coordinators (FOJCs) with instructions for processing juveniles, including unaccompanied alien children (UAC). The memo stated that FOJCs or assigned officers must immediately book UAC into ICE's automated system upon the UAC's transfer into ICE's custody (including ICE transportation contractors). The instructions state that no more than 4 hours may elapse without recording the UAC's time in ICE custody. Further, the instructions stated that when ICE transfers UAC to a new location, that FOJCs, or other assigned officers, must also ensure that ICE's automated system is updated to reflect the exact location of the transfer. According to ICE, these instructions are to be included in a juvenile processing handbook that will provide detailed instructions for officers in processing and managing juvenile cases. ICE expects to complete this handbook by June 30, 2016. As of October 2016, the handbook was still being cleared within ICE. To fully implement our recommendation, ICE should require that officers record accurate and reliable data (date and time) in their automated system when UAC leave ICE custody.
    Recommendation: To increase the efficiency and improve the accuracy of the interagency UAC referral and placement process, the Secretaries of Homeland Security and Health and Human Services should jointly develop and implement a documented interagency process with clearly defined roles and responsibilities, as well as procedures to disseminate placement decisions, for all agencies involved in the referral and placement of UAC in HHS shelters.

    Agency: Department of Homeland Security
    Status: Open

    Comments: In September 2015, DHS stated that the department was collaborating with HHS on finalizing a Memorandum of Agreement (MOA) regarding UAC procedures. According to DHS, the MOA is meant to provide a framework for interagency coordination on the responsibilities of the parties in coordinating and establishing procedures, shared goals, and interagency cooperation with respect to UAC. In February 2016, DHS and HHS finalized the MOA. The MOA states that DHS and HHS agree to establish a Joint Concept of Operations (JCO) that should be completed no later than one year following the signing of the MOA. According to the MOA, the JCO should include, among other things, standard protocols for consistent interagency cooperation on the care, processing, and transport of UAC during both steady state operations, as well as in the event the number of UAC exceeds the standard capabilities of the departments to process, transport, and/or shelter with existing resources. As of February 2017, HHS told GAO that HHS and DHS are still in the process of drafting the JCO. To fully address the recommendation, DHS and HHS will need to ensure that the JCO, once finalized and implemented, includes a documented interagency process with clearly defined roles and responsibilities, as well as procedures to disseminate placement decisions, for all agencies involved in the referral and placement of UAC in HHS shelters.
    Recommendation: To increase the efficiency and improve the accuracy of the interagency UAC referral and placement process, the Secretaries of Homeland Security and Health and Human Services should jointly develop and implement a documented interagency process with clearly defined roles and responsibilities, as well as procedures to disseminate placement decisions, for all agencies involved in the referral and placement of UAC in HHS shelters.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In September 2015, DHS stated that the department was collaborating with HHS on finalizing a Memorandum of Agreement (MOA) regarding UAC procedures. According to DHS, the MOA is meant to provide a framework for interagency coordination on the responsibilities of the parties in coordinating and establishing procedures, shared goals, and interagency cooperation with respect to UAC. In February 2016, DHS and HHS finalized the MOA. The MOA states that DHS and HHS agree to establish a Joint Concept of Operations (JCO) that should be completed no later than one year following the signing of the MOA. According to the MOA, the JCO should include, among other things, standard protocols for consistent interagency cooperation on the care, processing, and transport of UAC during both steady state operations, as well as in the event the number of UAC exceeds the standard capabilities of the departments to process, transport, and/or shelter with existing resources. As of August 2017, HHS told GAO that HHS and DHS are still in the process of drafting the JCO. To fully address the recommendation, DHS and HHS will need to ensure that the JCO, once finalized and implemented, includes a documented interagency process with clearly defined roles and responsibilities, as well as procedures to disseminate placement decisions, for all agencies involved in the referral and placement of UAC in HHS shelters.
    Director: J. Christopher Mihm
    Phone: (202) 512-6806

    5 open recommendations
    Recommendation: To help ensure that agency review processes provide frequent, regular opportunities to assess progress on agency priority goals (APG), and are conducted in a manner consistent with GPRA Modernization Act of 2010 (GPRAMA) requirements, OMB guidance, and leading practices, the Secretary of Defense should work with the COO and PIO to modify the Department's review processes to ensure that review meetings are led by the agency head or COO.

    Agency: Department of Defense
    Status: Open

    Comments: In March 2016, the DCMO and DOD Chief Information Officer released a memorandum stating that DOD would no longer hold in-person quarterly reviews of progress on APGs, and that the only issues that would be reviewed are those "requiring specific visibility." This approach is not consistent with the requirements of GPRAMA or OMB guidance, which require agencies to hold in-person, leadership-driven reviews of progress on all APGs at least once each quarter. We will continue to monitor the status of agency actions to address this recommendation.
    Recommendation: To help ensure that agency review processes provide frequent, regular opportunities to assess progress on agency priority goals (APG), and are conducted in a manner consistent with GPRA Modernization Act of 2010 (GPRAMA) requirements, OMB guidance, and leading practices, the Secretary of Defense should work with the COO and PIO to modify the Department's review processes to ensure that review meetings are used to review progress on all APGs at least once a quarter, discuss at-risk goals and improvement strategies, and assess whether specific program activities, policies, or other activities are contributing to goals as planned.

    Agency: Department of Defense
    Status: Open

    Comments: In March 2016 the Deputy Chief Management Officer (DCMO) and DOD Chief Information Officer released a memorandum stating that DOD would no longer hold in-person quarterly reviews of progress on APGs, and that the only issues that would be reviewed are those "requiring specific visibility." This approach is not consistent with the requirements of GPRAMA or OMB guidance, which require that agencies hold in-person reviews of progress on all APGs and identify any necessary improvement strategies at least once each quarter. We will continue to monitor the status of agency actions to address this recommendation.
    Recommendation: To help ensure that agency review processes provide frequent, regular opportunities to assess progress on agency priority goals (APG), and are conducted in a manner consistent with GPRA Modernization Act of 2010 (GPRAMA) requirements, OMB guidance, and leading practices, the Secretary of Defense should work with the COO and PIO to modify the Department's review processes to ensure that review meetings are used by participants to identify, agree upon, document and track follow-up actions.

    Agency: Department of Defense
    Status: Open

    Comments: In March 2016, the DCMO and DOD Chief Information Officer released a memorandum stating that DOD would no longer hold in-person quarterly reviews of progress on agency priority goals (APGs), and that the only issues that would be reviewed are those "requiring specific visibility." This approach is not consistent with OMB guidance or leading practices, which state that agencies should identify follow-up actions and responsible parties for implementing them, and subsequently track their status at in-person reviews at least once each quarter. We will continue to monitor the status of agency actions to address this recommendation.
    Recommendation: To help ensure that agency review processes provide frequent, regular opportunities to assess progress on agency priority goals (APG), and are conducted in a manner consistent with GPRA Modernization Act of 2010 (GPRAMA) requirements, OMB guidance, and leading practices, the Secretary of State should work with the COO and PIO to modify the Department's review processes to ensure that progress on each APG is reviewed in an in-person review meeting at least quarterly.

    Agency: Department of State
    Status: Open

    Comments: According to State Department staff, as of June 2016, the department continues to hold in-person review meetings for APGs involving agency leaders, goal leaders, and other stakeholders only once a year. We will continue to monitor the status of agency actions to address this recommendation.
    Recommendation: To help ensure that agency review processes provide frequent, regular opportunities to assess progress on agency priority goals (APG), and are conducted in a manner consistent with GPRA Modernization Act of 2010 (GPRAMA) requirements, OMB guidance, and leading practices, the Secretary of State should work with the COO and PIO to modify the Department's review processes to ensure that the reviews are led by the agency head or COO.

    Agency: Department of State
    Status: Open

    Comments: According to information provided by State Department officials in June 2016, the department's in-person review meetings continue to be led by the PIO. Although the Deputy Secretary for Management and Resources, who serves as the State Department's COO, receives a quarterly written summary of progress on State's APGs, this approach is not consistent with the requirements of the GPRA Modernization Act (GPRAMA) or Office of Management and Budget (OMB) guidance that the agency head and/or the COO conduct quarterly, in-person reviews. We will continue to monitor the status of agency actions to address this recommendation.
    Director: Maurer, Diana C
    Phone: (202) 512-9627

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To ensure that the Department of Justice effectively measures its efforts to address incarceration challenges, the Attorney General should explore additional data collection opportunities and modify its Smart on Crime indicators to incorporate key elements of successful performance measurement systems.

    Agency: Department of Justice
    Status: Open
    Priority recommendation

    Comments: In August 2015, DOJ reported that it has taken steps to obtain new, more granular data elements that it hoped to incorporate into its indicators. However, DOJ also stated that it did not believe that measureable targets were appropriate for its Smart on Crime indicators because prosecutors need to make case by case decisions without regard to targets or concerns for any other incentive. As of October 2016, DOJ had not provided any updates on its progress addressing this recommendation to enhance performance measurement. Until DOJ provides this information, we cannot determine whether its efforts resulted in indicators that incorporate key elements of successful performance measurement systems. In March, 2017, DOJ noted that, due to a change in administration, the consequences of the Smart on Crime initiative are uncertain, and did not provide any further updates on its progress addressing our recommendation.
    Recommendation: To ensure that the Department of Justice effectively measures its efforts to address incarceration challenges, the Attorney General should direct the Office of the Pardon Attorney, in conjunction with the Office of the Deputy Attorney General, to (1) track how long it takes, on average, for commutation of sentence petitions to clear each step in the review process under DOJ's control, and (2) identify and address, to the extent possible, any processes that may contribute to unnecessary delays.

    Agency: Department of Justice
    Status: Open
    Priority recommendation

    Comments: In August 2015, DOJ reported that tracking the steps of its review would not provide meaningful data because the Department prioritizes those cases for review that appear likely to meet the Clemency Initiative factors announced in April 2014. Nevertheless, DOJ stated that it agreed that identifying and addressing unnecessary delays in the review process is important, and that it has been regularly working to identify and address such delays. As of October 2016, DOJ had not provided any updates on its progress addressing this recommendation to better track and address any unnecessary delays. Until it does so, we cannot determine whether it is meeting the key goal of the new Clemency Initiative--to expeditiously identify and review especially meritorious petitions. In March 2017, DOJ noted that due to the accelerated clemency review process implemented in 2015, it currently has no standard process to evaluate, and did not provide any further updates on its progress in addressing our recommendation.
    Director: Debra A. Draper
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To eliminate the fragmentation and duplication in the storage of unclassified OEHS data, the Secretary of Defense should determine which IT system--DOEHRS or MESL--should be used to store specific types of unclassified OEHS data, clarify the department's policy accordingly, and require all other departmental and military-service-specific policies to be likewise amended and implemented to ensure consistency.

    Agency: Department of Defense
    Status: Open

    Comments: In November 2016, officials told us that draft versions of the revised DoDI 6490.03, Deployment Health, and the new Defense Health Agency Procedural Instruction (DHA PI) 6490.03, Deployment Health, are still under review with DOD components. These revised and updated documents will address the recommendation on OEHS data storage. Additionally, DoDI 6055.05, Occupational and Environmental Health (OEH), and Military Service and Combatant Command policy and guidance documents are still being revised to be consistent with DoDI 6490.03 and DHA PI 6490.03 after they are published. These revisions will ensure the consistency among policies. As of November 2016, the entire process is expected to be complete within 10 to 14 months.
    Recommendation: To ensure the reliability of OEHS data, the Secretary of Defense should establish clear policies and procedures for performing quality assurance reviews of the OEHS data collected during deployment, to include verifying the completeness and the reasonableness of these data, and require that all other related military-service-specific policies be amended and implemented to ensure consistency.

    Agency: Department of Defense
    Status: Open

    Comments: In August 2016, officials told us that draft versions of the revised DoDI 6490.03, Deployment Health, and the new Defense Health Agency Procedural Instruction (DHA PI) 6490.03, Deployment Health, are in review among the DOD Components. Further, DoDI 6055.05, Occupational and Environmental Health (OEH) and Military Service and Combatant Command policy and guidance documents will be revised to be consistent with DoDI 6490.03 and DHA PI 6490.03 after they are published. In addition, DOD is exploring improvement to the data quality assurance functionality within the Defense Occupational and Environmental Health Readiness System Industrial Hygiene (DOEHRS-IH). A new DOEHRS-IH version (2.0.18.1) was released on August 19, 2016 that contained several system enhancements and defect corrections to improve overall data quality in the system. DOD anticipates additional releases in FY 2017 that will further improve DOEHRS-IH data quality. The revised policies and the new DOEHRS-IH functionality will appropriately address the recommendation on quality assurance of OEHS data.
    Recommendation: To ensure that potential occupational and environmental health risks are mitigated for servicemembers deployed to Iraq and Afghanistan, the Secretary of Defense should require CENTCOM to revise its policy to ensure that base commanders' decisions on whether to implement risk mitigation recommendations identified in OEHSAs are adequately documented and consistently monitored by the appropriate command.

    Agency: Department of Defense
    Status: Open

    Comments: In August 2016, officials told us that the current DoDI 6055.01, DoD Safety and Occupational Health Program, requires DoD components to establish procedures that document, archive, and reevaluate risk management decisions on a recurring basis. Draft versions of the revised DoDI 6490.03, Deployment Health, and the new Defense Health Agency Procedural Instruction (DHA PI) 6490.03, Deployment Health, include language that is consistent with DoDI 6055.01. Additionally, U.S. Central Command Regulation 40-2 (CCR 40-2), which was updated as of March 8, 2016, references the requirement to establish procedures to assure risk management decisions are documented, archived, and reevaluated on a recurring basis. The DOD is also exploring a risk management decision and monitoring functionality in DOEHRS-IH. It has identified and approved the necessary system change requests required to improve risk management decisions and monitoring functionality. These functionalities are primarily focused around the Occupational & Environmental Health Site Assessment (OEHSA) and associated exposure pathways, sampling plans, and assessments. Subject to the availability of FY 2017 funding, DOD will implement the system change requests, and achieve the required enhancements to DOEHRS-IH. These policies once published and the new DOEHRS-IH functionality will appropriately address the recommendation on documenting and monitoring risk management decisions.
    Director: James C. Cosgrove
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To help improve CMS's process for establishing relative values for Medicare physicians' services, the Administrator of CMS should better document the process for establishing relative values for Medicare physicians' services, including the methods used to review RUC recommendations and the rationale for final relative value decisions.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: To help improve the Centers for Medicare & Medicaid Service's (CMS) process for establishing relative values for Medicare physicians' services, in May 2015 we recommended that the Administrator of CMS better document the process, including the methods used to review recommendations from the American Medical Association/Specialty Society Relative Value Scale Update Committee (RUC) and the rationale for final relative value decisions. CMS concurred with this recommendation, stating that CMS establishes relative values for new, revised, and potentially misvalued physicians' services based on its review of a variety of sources of information, including the RUC. CMS officials told us the agency continues to improve the transparency of its process by proposing and finalizing changes to the process in the annual rule for the Physician Fee Schedule. Officials also told us that the agency is developing a means of displaying the direct practice expense inputs component of relative values in a consistent manner that will allow for greater transparency and documentation of the process, since currently the RUC recommends direct practice expense inputs to CMS through inconsistent formats that are not conducive to public transparency. Officials estimated that this process will take several years to complete. In order to close this recommendation as implemented, CMS will need to demonstrate that it has improved its internal and external documentation of its process for establishing relative values. As of August 2016, CMS has not provided any additional information about actions to address this recommendation.
    Recommendation: To help improve CMS's process for establishing relative values for Medicare physicians' services, the Administrator of CMS should develop a process for informing the public of potentially misvalued services identified by the RUC, as CMS already does for potentially misvalued services identified by CMS or other stakeholders.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: To help improve the Centers for Medicare & Medicaid Service's (CMS) process for establishing relative values for Medicare physicians' services, in May 2015 we recommended that the Administrator of CMS develop a process for informing the public of potentially misvalued services identified by the American Medical Association/Specialty Society Relative Value Scale Update Committee (RUC), as CMS already does for potentially misvalued services identified by CMS or other stakeholders. CMS did not concur with this recommendation, asserting that the RUC is completely independent of CMS, and as such CMS has no authority to set the RUC's agenda for which services are reviewed. CMS reiterated their non-concurrence in February 2016. CMS officials noted that they recognize that some stakeholders, including those who are not participants in the RUC process, may not be aware of the new, revised, and potentially misvalued services that are under review by CMS prior to the establishment of interim final values in a final rule. For this reason and others, CMS proposed and finalized a change in its process for establishing or revising relative values for new, revised, or potentially misvalued services. Beginning in 2016, CMS will begin including proposed values for some of services in the annual proposed rulemaking for the Physician Fee Schedule, which means that the changes in values for these services will be open for public comment prior to them being finalized. In 2017, changes in values for almost all services will be included in the proposed rule for the Physician Fee Schedule. We continue to believe that CMS needs to inform the public of potentially misvalued services identified by the RUC, as the agency does for potentially misvalued services identified by other stakeholders for review. While the elimination of most interim final values in 2017 will allow stakeholders to comment on values before they become effective, we believe it is still important for CMS to inform stakeholders of those services identified by the RUC as potentially misvalued before CMS received RUC recommendations for these services and subsequently publishes the values in the proposed rule each year. Doing so would give stakeholders more time to provide input on values for services if they so choose before CMS included its proposed values in the annual proposed rulemaking, and we worded our recommendation to allow CMS to determine how to inform stakeholders of these services without delaying the timing of its revision of misvalued services.
    Recommendation: To help improve CMS's process for establishing relative values for Medicare physicians' services, the Administrator of CMS should incorporate data and expertise from physicians and other relevant stakeholders into the process as well as develop a timeline and plan for using the funds appropriated by the Protecting Access to Medicare Act of 2014.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: To help improve the Centers for Medicare & Medicaid Service's (CMS) process for establishing relative values for Medicare physicians' services, in May 2015 we recommended that the Administrator of CMS incorporate data and expertise from physicians and other relevant stakeholders into the process, as well as develop a timeline and plan for using the funds appropriated by the Protecting Access to Medicare Act of 2014 (PAMA). CMS concurred with this recommendation, stating that stakeholders have the opportunity each year to nominate potentially misvalued services for review through a public nomination process. In order to develop a timeline and plan for using the funds appropriated by PAMA, CMS is assessing the research conducted by two external contractors to determine the most effective and fiscally responsible way to use the funds. This work is ongoing, and CMS is using this work to understand the data collection limitations that exist and help inform the development of a timeline for the use of PAMA funds. CMS anticipates releasing a contract solicitation prior to the end of the calendar year. In order to close this recommendation as implemented, CMS will need to demonstrate that it has incorporated data and expertise from relevant stakeholders and has developed a timeline and plan for using the funds appropriated by PAMA. As of August 2016, CMS has not provided any additional information about actions to address this recommendation.
    Director: Brenda S. Farrell
    Phone: (202) 512-3604

    2 open recommendations
    Recommendation: To help ensure that junior enlisted servicemembers who need and rely on the services and programs provided on military installations have access when needed and that departmental leadership has visibility over issues affecting this population, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness in collaboration with the Secretaries of the military services and other defense agency leaders to review current data-collection mechanisms and consider appropriate additions and revisions to help ensure that specific information on junior enlisted servicemember access to on-base services and programs is collected, available, and disseminated to relevant decision makers, and have decision makers take appropriate action on the basis of that information.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help ensure that junior enlisted servicemembers who need and rely on the services and programs provided on military installations have access when needed and that departmental leadership has visibility over issues affecting this population, the Secretary of Defense should direct the Office of the Under Secretary of Defense for Personnel and Readiness in collaboration with the Secretaries of the military services and other defense agency leaders to review existing methods of information sharing on initiatives and other good practices identified within and across the department, the military services, and individual installations and consider adding mechanisms to better leverage those existing methods--such as the Common Services Task Force--to help ensure that issues associated with junior enlisted servicemember access are identified and, to the extent possible, addressed, and that such information is shared at all levels of the department.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Seto J. Bagdoyan
    Phone: (202) 512-6722

    1 open recommendations
    Recommendation: To further improve efforts to limit improper payments, including fraud, in the Medicaid program, the Acting Administrator of CMS should provide guidance to states on the availability of automated information through Medicare's enrollment database--the Provider Enrollment, Chain and Ownership System (PECOS)--and full access to all pertinent PECOS information, such as ownership information, to help screen Medicaid providers more efficiently and effectively.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: HHS considers this recommendation closed because they provide states with training and direct access to PECOS on an ongoing basis. Additionally, CMS also makes Medicare Enrollment data available to states through custom data extracts. We do not consider this action sufficient to close the recommendation, to provide states information on the availability of automated information through PECOS. For example, custom extracts do not constitute automated information containing all information in PECOS states need to screen providers in Medicaid. Additionally, the states the we interviewed for our study were not aware that custom extracts were available. CMS should provide guidance to state Medicaid programs that this information is available until fully automated access to PECOS is available. We reached out to CMS about the status of this recommendation. As of May 2017, we have not received a response. We will continue to monitor progress on this recommendation.
    Director: David Gootnick
    Phone: (202) 512-3149

    1 open recommendations
    Recommendation: To improve USAID's ability to measure progress in achieving a quantitative reading goal in any future education strategy, the Acting USAID Administrator should ensure that the future strategy includes targets that will allow USAID to monitor interim progress toward its goal in comparison with planned performance.

    Agency: United States Agency for International Development
    Status: Open

    Comments: In written comments on the report, USAID agreed to implement GAO's recommendation. USAID told GAO in August 2015 that a new Education Strategy will continue to focus on primary grade reading through 2020. The current strategy was scheduled to end in December 2015. USAID noted that as it expands its body of knowledge surrounding achievements of current reading projects, it will be better able to set achievable project and country level targets and report interim progress toward the new strategy's aggregate primary grade reading goal. USAID announced on August 28, 2017 that it has extended the 2011-2015 Education Strategy until December 2017, to allow adequate time for development of a new strategy with "the full backing and ownership of the new Administration." This recommendation will be applicable once USAID establishes a new strategy with new targets. According to a USAID official, as of September 14, 2017, the current strategy remains extended through December 2017. We will continue to monitor this recommendation.
    Director: Johana R. Ayers
    Phone: (202) 512-5741

    1 open recommendations
    Recommendation: To obtain information useful to DLA's decision making regarding MRE inventory levels, the Assistant Secretary of Defense for Logistics and Materiel Readiness should direct the Director, DLA, to request that the military services, as part of existing coordination efforts, share information on potential changes to MRE consumption and disposals that could affect future demand.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics: Office of the Assistant Secretary for Logistics and Materiel Readiness
    Status: Open

    Comments: In a June 2015 report to Congress, DLA stated that the agency and the services were sharing information on MRE demand and usage patterns. DOD officials stated in August 2016 that DLA is requesting more detailed information regarding MRE consumption and disposal data from the services for fiscal year 2016. As of September 2017, DLA had not provided documentation of information-sharing incorporating consumption and disposal data. We will continue to monitor DLA's actions on this recommendation.
    Director: Maurer, Diana C
    Phone: (202) 512-9627

    2 open recommendations
    Recommendation: To ensure the timely expenditure of VOCA grant funds and thereby limit the carryover of unexpended grant balances, minimize the need for multiple grant extensions, and strengthen OJJDP's capacity to collect and assess grantee performance information, the Assistant Attorney General for OJP should work with the Administrator of OJJDP to conduct a study to examine whether any of its administrative processes contribute to unnecessary delays in grantees' ability to expend VOCA funds within the established 12-month project period and make modifications to these processes as appropriate.

    Agency: Department of Justice: Office of Justice Programs: Office of the Assistant Attorney General
    Status: Open

    Comments: In April 2015, we found that OJJDP had several administrative review and approval processes in place that had contributed to delays in grantees' ability to begin spending their award funds. For instance, grantees could not access their funds until OJJDP had completed its internal review of grantees' budgets--a step that had taken more than 2 months, on average, after the grantees' project period had begun. We recommended that OJP examine its processes and, if appropriate, make modifications to prevent unnecessary delays in grantees' ability to expend VOCA funds within the established project period. In March 2017, OJP reported that its Office of Audit, Assessment and Management (OAAM), worked with OJJDP to complete an assessment to determine the impact of administrative processes on VOCA awards. Focusing on VOCA grants awarded in fiscal years 2010 through 2015, OAAM assessed a number of factors, including (1) the average timeframe for approval of budget reviews; (2) the average timeframe for approval of conference cost requests, and (3) the number of no-cost extensions granted. OJP reported that OAAM continues to work with OJJDP to review documentation to support implementation of process improvements to address the issues the assessment identified. OAAM anticipates issuing a report by March 31, 2017 to OJP's Acting Assistant Attorney General to summarize the results of the assessment and provide updates on the process improvements OJJDP has begun to implement. Examining the delays associated with its administrative review processes and making modifications as necessary will help OJP ensure the effective administration and timely use of grant funds.
    Recommendation: To ensure the timely expenditure of VOCA grant funds and thereby limit the carryover of unexpended grant balances, minimize the need for multiple grant extensions, and strengthen OJJDP's capacity to collect and assess grantee performance information, the Assistant Attorney General for OJP should work with the Administrator of OJJDP to, considering the results of this study, examine whether the current 12-month project period is realistic in light of any administrative processes that cause delay but cannot be modified and extend the project period if necessary.

    Agency: Department of Justice: Office of Justice Programs: Office of the Assistant Attorney General
    Status: Open

    Comments: In April 2015, we found that VOCA grant activities were not being completed within the time parameters OJJDP established for the grant program, and that this may affect the ability of grantees to complete their grant goals and objectives. Specifically, we found that for the 28 VOCA grants that OJJDP awarded from fiscal years 2010 through 2013, grantees had expended less than 20 percent, on average, of each grant they received during the original 12-month project period. In particular, we found that OJJDP's processes for reviewing grantees' budgets and conference planning requests were contributing to delays in grantees' ability to begin spending their funds. We recommended that OJP examine whether 12 months is an appropriate project period length to ensure that VOCA grantees are well positioned to fully expend their grant funds. In March 2017, OJP reported that its Office of Audit, Assessment and Management (OAAM), worked with OJJDP to complete an assessment to determine the impact of administrative processes on VOCA awards. Focusing on VOCA grants awarded in fiscal years 2010 through 2015, OAAM assessed a number of factors, including (1) the average timeframe for approval of budget reviews; (2) the average timeframe for approval of conference cost requests, and (3) the number of no-cost extensions granted. OJP reported that OAAM continues to work with OJJDP to review documentation to support implementation of process improvements to address the issues the assessment identified. OAAM anticipates issuing a report by March 31, 2017 to OJP's Acting Assistant Attorney General to summarize the results of the assessment and provide updates on the process improvements OJJDP has begun to implement. Once OJJDP examines its administrative delays, makes any necessary changes, and reviews the original project period length, OJP will be better positioned to ensure that grantees have an appropriate period in which to expend VOCA grant awards.
    Director: Charles Michael Johnson, Jr.
    Phone: (202) 512-7331

    1 open recommendations
    Recommendation: To further improve the ability of U.S. government agencies and others to assess the timeliness of U.S. security assistance to Yemen, the Secretary of Defense should take steps to improve the accuracy of data used to track when Section 1206 projects are congressionally cleared for implementation.

    Agency: Department of Defense
    Status: Open

    Comments: DOD officials indicated that they will correct the historical congressional notification clearance data for Yemen and ensure it is correct going forward, with the goal of having correct data by May, 2015. They also noted there is a policy in place requiring the congressional notification clearance date entered into the database to be drawn from the e-mail from the DOD Comptroller's office indicating the clearance date. In order to correct the historical data, DOD will try to find documents showing the actual clearance dates, but when those are unavailable, DOD will add fifteen days to the date of the congressional notification. As of June 2017, DOD had not provided documentation in response to our requests for a status update regarding this recommendation. We will monitor these efforts to determine when they have been completed.
    Director: Frank Rusco
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: If Congress wishes to evaluate the effectiveness of the ITC and the PTC as incentives for the development of renewable utility-scale electricity generation projects as it considers proposals to extend the ITC or reauthorize the PTC, it should consider directing the Commissioner of Internal Revenue to provide Congress with project-level data currently collected from taxpayers who claim the ITC in lieu of the PTC--such as the number of projects for which they are claiming the credit, the technology of the projects taking the credit, and the total generating capacity added--and make such data available for analysis. Additionally, take steps to collect and report the same data from all taxpayers claiming the ITC.

    Agency: Congress
    Status: Open

    Comments: Congress has not taken action on this matter.
    Recommendation: If Congress wishes to evaluate the effectiveness of the ITC and the PTC as incentives for the development of renewable utility-scale electricity generation projects as it considers proposals to extend the ITC or reauthorize the PTC, it should consider directing the Commissioner of Internal Revenue to take steps to collect project-level data from taxpayers claiming the PTC--such as the number of projects for which they are claiming the credit, the technology of the projects taking the credit, and the total generating capacity--and make these data available for analysis.

    Agency: Congress
    Status: Open

    Comments: Congress has not taken action on this matter.
    Director: Lori Rectanus
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To better understand attributable costs for individual Parcel Select NSAs, the Postmaster General should direct the appropriate staff to identify and implement cost-effective methods, such as using a sample, to collect and study information on the costs of delivering Parcel Select packages of varying characteristics in order to develop contract-specific attributable cost estimates.

    Agency: United States Postal Service
    Status: Open

    Comments: USPS developed analysis in response to this recommendation by using a proxy for package dimension rather than a sample of customer-specific dimension data, as GAO recommended. The assumptions used in the methodology by USPS result in only minor cost differences regardless of the dimension or weight of packages shipped under individual Parcel Select NSAs. As of June 13, 2017, this recommendation remains open pending additional discussions with USPS about its methodology and results.
    Director: David A. Powner
    Phone: (202) 512-9286

    1 open recommendations
    Recommendation: To improve the effectiveness of OMB streamlining efforts and ensure agency CIOs are better able to carry out their responsibilities in managing IT, including implementing OMB's IT reform initiatives, the Director of OMB should direct the Federal CIO, in collaboration with agency CIOs, to ensure there is a common understanding with agency CIOs on the priority of the current reporting requirements and related IT reform initiatives. This should include addressing underlying reasons cited by CIOs regarding the usefulness of requirements, including when department priorities are reportedly different than OMB's and the burdensome and duplicative nature of requirements.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office of Management and Budget (OMB) neither agreed or disagreed with our recommendation. Subsequently, OMB has taken steps to address some aspects of our recommendation. Specifically, in January 2017, OMB worked with the Chief Information Officer (CIO) Council to issue a report entitled "State of Federal Information Technology (SOFIT)" which outlined current IT trends and their key challenges, and made recommendations to improve implementation efforts. Notably, the report also identified differences in priorities between OMB and agency CIOs on key IT reform initiatives and the need for improved reporting requirements. In addition, in June 2017, OMB staff reported that they met the CIO and head of each agency this past spring regarding their priorities and challenges. While these are positive steps toward ensuring a common understanding of these initiatives and reporting requirements, OMB still needs to take action to address the underlying reasons for these differences in priorities and reduce burdensome and duplicative requirements. Until OMB takes action in these areas, there is a risk that key IT reform initiatives may not fully succeed. We will continue to evaluate OMB's progress in addressing our recommendation.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    6 open recommendations
    Recommendation: To ensure that CBP's land mobile radio systems are functioning as intended in each location and are meeting user needs, the CBP Commissioner should develop a plan to monitor the performance of its deployed radio systems.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To ensure the ICE TACCOM program is effectively managed, the Assistant Secretary of ICE should develop a program plan to ensure that the agency establishes the appropriate documentation of resource needs, program goals, and measures to monitor the performance of its deployed radio systems.

    Agency: Department of Homeland Security: Directorate of Border and Transportation Security: Bureau of Immigration and Customs Enforcement
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve CBP training efforts, CBP Commissioner should develop and implement a plan to address any skills gaps for CBP agents and officers related to understanding the new digital radio systems and interagency radio use protocols.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve CBP training efforts, CBP Commissioner should develop a mechanism to verify that all Border Patrol and OFO radio users receive radio training.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve ICE training efforts, the Assistant Secretary of ICE should develop and implement a plan to address any skills gaps for ICE agents related to understanding the new digital radio systems and interagency radio use protocols.

    Agency: Department of Homeland Security: Directorate of Border and Transportation Security: Bureau of Immigration and Customs Enforcement
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To improve ICE training efforts, the Assistant Secretary of ICE should develop a mechanism to verify that all ICE radio users receive radio training.

    Agency: Department of Homeland Security: Directorate of Border and Transportation Security: Bureau of Immigration and Customs Enforcement
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Andrew Sherrill
    Phone: (202) 512-7215

    5 open recommendations
    Recommendation: To better report the occupations filled by H-2B workers who have been approved by DHS, the Director of U.S. Citizenship and Immigration Services should implement during its transformation process to an electronic petition form, an occupation classification system that conforms to a national standard.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: In September 2016, USCIS indicated that it was revising its Transformation Roadmap (schedule). The conversion to electronic nonimmigrant petitions is expected to be completed during the second quarter of fiscal year 2018. USCIS also noted that it is exploring the adoption of a single set of occupation codes across multiple form types, but has not yet made a final decision whether to implement this. USCIS estimates this recommendation will be completed by March 31, 2018.
    Recommendation: To help potential H-2A and H-2B workers and their advocates better assess employment offers and reduce their vulnerability to abuse, the Director of U.S. Citizenship and Immigration Services should, during its transformation to an electronic petition form, ensure that petition job information is collected in an electronic manner and made available to the public as soon as possible following a final adjudication decision. Such job information should include number of positions, wage, and any staffing, placement or recruitment agency the employer plans to use.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: In September 2016, USCIS indicated that it was revising its Transformation Roadmap (schedule). The conversion to electronic nonimmigrant petitions is expected to be completed during the second quarter of fiscal year 2018. Therefore, USCIS estimates this recommendation will be completed by March 31, 2018.
    Recommendation: To help protect workers from being hired by employers who have been debarred from program participation, the Secretary of Labor should direct the Assistant Secretary, Employment and Training Administration, to use all employer-related information it collects on debarred employers to screen new applications.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2016, the agency noted that it continues to screen for debarred employers in two ways: 1) by adding debarred employers to its iCERT System, which matches incoming employer applications using the federal Employer Identification Number; and 2) by conducting additional reviews during analyst case adjudications using a more expansive set of employer-related information. While the Employment and Training Administration explored enhancing its iCERT system in 2015 to flag more information on debarred employers, the agency said this enhancement was not pursued due to technical difficulties in matching open text fields (e.g., physical employer addresses).
    Recommendation: To ensure that H-2B workers are adequately protected and that DOL's investigative resources are appropriately focused, the Secretary of Labor should direct the Administrator, Wage and Hour Division, to review its enforcement efforts and conduct a national investigations-based evaluation of H-2B employers.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2016, DOL's Wage and Hour Division (WHD) indicated that it is coordinating closely with the department's Chief Evaluation Office on evaluations and special projects involving data analytics. As a result of that coordination, it is shifting away from large-scale compliance surveys and toward leveraging internal enforcement data and external survey data to assess compliance levels in priority industries. Therefore, WHD is not currently considering a national level survey of the H-2B program. However, WHD indicated that its focus of enforcement resources on industries that employ workers vulnerable to violations of labor laws will include H-2B workers and employers.
    Recommendation: To determine to what extent, if any, the 2-year statute of limitations on debarment limits its use as a remedy for employers who violate program requirements: (1) the Secretary of Labor should direct the Assistant Secretary, Employment and Training Administration, and the Administrator, Wage and Hour Division, to collect data on the nature of the cases where debarment would have been recommended but was not because the 2-year statute of limitations had expired, and based on that data determine whether to pursue a legislative proposal to extend the statute of limitations; and (2) the Department of Labor Inspector General should direct the Assistant Inspector General, Office of Labor Racketeering and Fraud Investigations to provide the Assistant Secretary, Employment and Training Administration, and the Administrator, Wage and Hour Division, data on the number of referrals for debarment that the Inspector General's Office sent to the department after the 2-year statute of limitations had expired.

    Agency: Department of Labor
    Status: Open

    Comments: In June 2016, DOL indicated that it was considering the utility of collecting these data in light of the fact that the new H-2B regulations that were issued in April 2015 eliminated the 2-year statute of limitations for the H-2B program. We continue to believe, however, that this data collection would be valuable given that the H-2A program is still subject to the 2-year statute of limitations. The department indicated it is undertaking a modernization of its data systems--by implementing a data governance structure that will manage its data as a business asset--and our recommendation for the collection of these data will be vetted through this process.
    Director: Mike Sullivan
    Phone: (202) 512-4841

    6 open recommendations
    Recommendation: To improve DOD's ability to collect and maintain reliable data on its acquisitions, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics, in consultation with DOD components, to establish guidelines on what constitutes a "current" ACAT II or III program for reporting purposes; the types of programs, if any, that do not require ACAT designations; and whether the rules for identifying current MDAPs would be appropriate for ACAT II and III programs.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2015, the Office of the Assistant Secretary of Defense for Acquisition requested that DOD components review existing policies and determine whether they needed to be altered or supplemented to facilitate data collection and reporting on ACAT II and III programs. In November 2016, the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics stated that, based on the results of these reviews, it does not plans to take any action to implement this recommendation. However, a planned DOD IG review in fiscal year 2018 could lead to further action on this recommendation.
    Recommendation: To improve DOD's ability to collect and maintain reliable data on its acquisitions, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology, and Logistics, in consultation with DOD components, to determine what metrics should be used and what data should be collected on ACAT II and III programs to measure cost and schedule performance; and whether the use of DAMIR and the MDAP selected acquisition report format may be appropriate for collecting data on ACAT II and III programs.

    Agency: Department of Defense
    Status: Open

    Comments: In November 2016, the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics reviewed information on DOD component efforts to collect data on the cost and schedule performance of ACAT II and III programs and stated that it does not plan to take any action to implement this recommendation. However, a planned DOD IG review in fiscal year 2018 could lead to further action on this recommendation.
    Recommendation: To improve DOD's ability to collect and maintain reliable data on its acquisitions, the Secretary of Defense should direct the Secretaries of the Air Force, Army, and Navy and the Commander of SOCOM to assess the reliability of data collected on ACAT II and III programs and work with PEOs to develop a strategy to improve procedures for the entry and maintenance of data.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2015, the Office of the Assistant Secretary of Defense for Acquisition requested that DOD components evaluate the data they collect on ACAT II and III programs, report on their assessment of the data's reliability, and provide an update on their plans to improve the availability and quality of the data. In November 2016, the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics stated that it does not plan to take any additional action to implement this recommendation. However, a planned DOD IG review in fiscal year 2018 could lead to further action on this recommendation.
    Recommendation: To improve DOD's ability to collect and maintain reliable data on its acquisitions, the Secretary of Defense should direct the Secretaries of the Air Force, Army, and Navy and the Commander of SOCOM to develop implementation plans to coordinate and execute component initiatives to improve data on ACAT II and III programs.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, DOD partially concurred with this recommendation, but the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics stated that it does not plan to take any additional action to implement this recommendation. However, we are keeping this recommendation open at this time.
    Recommendation: To help ensure compliance with relevant provisions of DOD acquisition policy with the purpose of improving DOD's ability to provide oversight for ACAT II and III programs, including those programs that may become MDAPs, the Secretary of Defense should direct the Secretary of the Air Force and Commander of SOCOM to establish a mechanism to ensure compliance with APB requirements in DOD policy.

    Agency: Department of Defense
    Status: Open

    Comments: In September 2015, the Office of the Assistant Secretary of Defense for Acquisition requested that DOD components review their mechanisms for establishing and enforcing the APB requirements for all ACAT II and III programs. In November 2016, the Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics stated that, based on the results of these reviews, it does not plans to take any action to implement this recommendation. However, we are keeping this recommendation open at this time.
    Recommendation: To help ensure compliance with relevant provisions of DOD acquisition policy with the purpose of improving DOD's ability to provide oversight for ACAT II and III programs, including those programs that may become MDAPs, the Secretary of Defense should direct the Secretaries of the Air Force, Army, and Navy to improve component procedures for notifying the Defense Acquisition Executive of programs with a cost estimate within 10 percent of ACAT I cost thresholds.

    Agency: Department of Defense
    Status: Open

    Comments: In providing comments on this report, the agency partially concurred with this recommendation. The Army and Navy have reiterated existing guidance and the Air Force is evaluating additional actions it might take to improve its notification procedures.
    Director: Kay Brown
    Phone: (202) 512-7215

    2 open recommendations
    Recommendation: To improve the consistency of assistance provided to tribes, the Secretary of Health and Human Services should take steps to provide consistent title IV-E guidance to tribes across its regional offices.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In May 2015, HHS hired a tribal coordinator who will work in the Office of the Associate Commissioner of the Children's Bureau. The tribal coordinator's primary functions will include facilitating communication across the regions and with tribes to share experiences and information, so as to ensure greater consistency and clarity. While this hire represents an initial step towards improving communication with tribal title IV-E agencies, more time is needed for the tribal coordinator to implement policies and procedures that will ensure consistent title IV-E guidance to tribes across HHS regional offices. In May 2017, the agency reported that tribal coordinator position was ultimately elevated to the Office of the ACYF Commissioner and became the Commissioner's representative to the Tribes. We await documentation on any guidance provided to the regional offices that would help with consistency.
    Recommendation: To improve the timeliness of assistance provided to tribes, the Secretary of Health and Human Services should establish procedures to ensure reviews of draft title IV-E plans are conducted by regional office staff in a timely manner.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of May 2017, HHS stated that it does not anticipate taking action in response to this recommendation because of its existing protocols for communicating with and responding to tribal title IV-E grantees. We maintain that establishing procedures, including but not limited to timeframes for responses, would help ensure that tribes receive timely feedback from regional offices regarding their draft title IV-E plans.
    Director: Susan Fleming,
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: The Secretary of Transportation should direct the Administrator of NHTSA to identify actions--in addition to the agency's currently planned efforts--to support state efforts to increase public awareness of the dangers of drug-impaired driving. This effort should be undertaken in consultation with ONDCP, HHS, state highway-safety offices, and other interested parties as needed.

    Agency: Department of Transportation
    Status: Open

    Comments: NHTSA met with ONDCP, HHS, and GHSA in March 2016 and discussed what consumer research has been done and education materials have been used in raising awareness for the drug-impaired driving issue. NHTSA completed marijuana creative concept focus group market research in the Fall of 2016; however, the findings from this research were inconclusive. NHTSA plans to determine next steps and develop a new strategy in communicating on this challenging topic by Spring 2017. NHTSA anticipates conducting additional market research that will provide the direction for the development of creative materials by Fall 2017.
    Director: Cary B. Russell
    Phone: (202) 512-5431

    5 open recommendations
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to ensure SPOT-ES cost estimates are accurate and comprehensive, the Under Secretary of Defense for Personnel and Readiness should, in coordination with the Under Secretary of Defense for Acquisition, Technology and Logistics direct the system's program office to regularly update its life-cycle cost estimate to include defining and assessing its plans for SPOT-ES.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to help improve timeliness and reliability of data in SPOT-ES, the Secretary of Defense should direct Defense Procurement and Acquisition Policy officials, through the Under Secretary of Defense for Acquisition, Technology and Logistics, to ensure that contracting officers use available mechanisms to track contractor performance of SPOT data entry, such as its Contractor Performance Assessment Reporting System or other appropriate performance systems or databases.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to enhance the value of SPOT-ES data, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to fully register SPOT-ES data in the DSE to make data visible and trusted, including taking the necessary steps related to authoritative data sources.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to help ensure that DOD possesses the capability to collect and report statutorily required information and to clarify responsibilities and procedures, the Secretary of Defense should direct the Under Secretary of Defense for Acquisition, Technology and Logistics to update SPOT provisions during the process of updating operational contract support guidance.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: To help improve DOD, State, and USAID's ability to track contracts and contractor personnel in contingency operations and to provide clarity about expectations for the Joint Asset Movement Management System (JAMMS) that can help improve the timeliness and reliability of data for SPOT-ES from JAMMS uploads, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff, in coordination with the combatant commanders, to develop comprehensive guidance regarding the purpose of JAMMS and its role in supporting plans for different types of missions. Such guidance could include direction on the number and location of JAMMS terminals and how frequently JAMMS's data should be uploaded into SPOT-ES to meet DOD's information needs.

    Agency: Department of Defense
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: David A. Powner
    Phone: (202) 512-9286

    3 open recommendations
    Recommendation: To better facilitate the coordination of--and accountability for--the estimated billions of dollars in federal geospatial investments, to reduce duplication, and, specifically, to make progress toward an effective national infrastructure and to improve oversight on federal spending on geospatial data and assets, the Director of OMB should improve oversight of progress on the NSDI by requiring federal agencies to report on their efforts to establish and implement policies for identifying geospatial metadata on the Geospatial Platform and their procedures for utilizing the Marketplace feature of the Geospatial Platform before making new investments in geospatial data.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: As of September 7, 2017, OMB had not yet taken steps to require all federal agencies that invest in geospatial data to report on their efforts to establish and implement policies and procedures for utilizing the Geospatial Platform before making new investments in geospatial data. OMB officials in stated in December 2016 that they were in discussion with the Federal Geographic Data Committee (FGDC) on how to best address this issue, possibly in future guidance. On September 7, 2017, OMB officials stated that there have been no changes to the status of this recommendation, but that they anticipate the recommendation will be considered further once the new FGDC Steering Committee leadership and membership are in place; and the NSDI Strategic Plan actions and the potential for a new geospatial policy update are determined. However, OMB did not provide anticipated dates for these activities.
    Recommendation: To better facilitate the coordination of--and accountability for--the estimated billions of dollars in federal geospatial investments, to reduce duplication, and to help ensure the success of departmental efforts to improve geospatial coordination and reduce duplication, the Secretary of Agriculture should direct the designated senior agency official for geospatial information to develop and implement internal procedures to ensure that it accesses the Geospatial Platform Marketplace before it expends funds to collect or produce new geospatial data to determine (1) whether the information has already been collected by others and (2) whether cooperative efforts to obtain the data are possible.

    Agency: Department of Agriculture
    Status: Open

    Comments: The United States Department of Agriculture (Agriculture) issued a departmental regulation in August 2016 covering enterprise geospatial data management. The regulation applies to all Agriculture agencies, organizations and contractors, and addresses all geospatial authoritative data sources. It states that all Agriculture agencies and staff offices will follow documented procedures approved by the Office of the Chief Information Officer (OCIO) to conduct a formal search of the Geospatial Marketplace prior to expending funds for geospatial data acquisitions. However, Agriculture has yet to provide the OCIO-approved documented procedures, or evidence of their implementation. According to an Agriculture official in July 2017, the new procedures are under review, and they hope to have implemented them by the end of December 2017.
    Recommendation: To increase coordination between various levels of government and reduce duplication of effort, resources, and costs associated with collecting and maintaining accurate address data, Congress should consider assessing the impact of the disclosure restrictions of Section 9 of Title 13 and Section 412 of Title 39 of the U.S. Code in moving toward a national geospatial address database. If warranted, Congress should consider revising those statutes to authorize the limited release of addresses, without any personally identifiable information, specifically for geospatial purposes. Such a change, if deemed appropriate, could potentially result in significant savings across federal, state, and local governments.

    Agency: Congress
    Status: Open

    Comments: There has been no legislative action identified as of August 16, 2017. Addressing this action, which GAO suggested in February 2015, could increase coordination between various levels of government and reduce duplication of effort, resources, and costs associated with collecting and maintaining accurate address data.
    Director: Carol R. Cha
    Phone: (202) 512-4456

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To ensure that the Bureau is better positioned to deliver an Internet response option for the 2020 Decennial Census, the Secretary of Commerce should direct the Under Secretary for Economic Affairs to direct the Director of the Census Bureau to ensure that the estimated costs associated with the Internet response option are updated to reflect significant changes in the program and to fully meet the characteristics of a reliable cost estimate.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Department of Commerce neither agreed nor disagreed with this recommendation. To fully implement this recommendation, the Census Bureau's updated cost estimate needs to reflect significant changes in the program as they relate to the Internet response option and fully meet the characteristics of a reliable cost estimate. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver an Internet response option for the 2020 Decennial Census, the Secretary of Commerce should direct the Under Secretary for Economic Affairs to direct the Director of the Census Bureau to ensure that the methodologies for answering the Internet response rate and IT infrastructure research questions are determined and documented in existing or future project plans in time to inform key design decisions.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Department of Commerce neither agreed nor disagreed with this recommendation. The Census Bureau has developed the methodologies for answering IT infrastructure research questions in its 2020 Census Enterprise Architecture and Infrastructure Transition Plan, which describes the Bureau's multi-year plan for evolving the IT infrastructure to support all 2020 Census operations. However, to fully implement this recommendation the Bureau needs to provide documentation that describes the methodology for determining the Internet response rate for the 2020 Census. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Director: Marcia Crosse
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To ensure that DEA is best positioned to administer the quota process to ensure an adequate and uninterrupted supply of controlled substances for legitimate medical use and respond to shortages of drugs containing controlled substances, the Administrator of DEA should expeditiously establish formal policies and procedures to facilitate coordination with FDA as directed by the Food and Drug Administration Safety and Innovation Act, including a specific time frame in which DEA will be expected to respond to FDA requests to expedite shortage-related quota applications.

    Agency: Department of Justice: Drug Enforcement Administration
    Status: Open

    Comments: In June 2016, DEA stated that the agency had met with FDA to determine the specific procedures by which information regarding drug shortages will be exchanged pursuant to the Food and Drug Administration Safety and Innovation Act. DEA stated it will include these procedures in the work plan being created in response to the updated memorandum of understanding signed by FDA and DEA in March 2015. DEA officials also said that they plan to include in the work plan time frames for which DEA will be expected to respond to FDA requests to expedite shortage-related quota applications. GAO is continuing to monitor the status of this recommendation.
    Recommendation: To strengthen DEA's and FDA's ability to respond to shortages of drugs containing controlled substances, the Administrator of DEA and the Commissioner of FDA should, either in the MOU or in a separate agreement, specifically outline what information the agencies will share, and time frames for sharing such information, in response to a potential or existing drug shortage.

    Agency: Department of Health and Human Services: Food and Drug Administration
    Status: Open

    Comments: In March 2015, DEA and FDA updated the MOU to establish procedures regarding the exchange of proprietary and other sensitive information between the two agencies. The MOU calls for the development of separate plans to specify what information is to be shared and who it is to be shared with. Since establishing the MOU, DEA said that it had met with FDA to determine the specific procedures for sharing information about drug shortages and a draft work plan has been circulated between the two agencies for comment. As of July 2016, FDA officials said that it has completed its section of the work plan related to sharing information about drug shortages. Although GAO has been advised by DEA that the workplan has not been finalized, in August 2017, FDA stated that it and DEA are actively sharing information and have successfully completed numerous exchanges. GAO is continuing to monitor the status of this recommendation.
    Recommendation: To strengthen DEA's and FDA's ability to respond to shortages of drugs containing controlled substances, the Administrator of DEA and the Commissioner of FDA should, either in the MOU or in a separate agreement, specifically outline what information the agencies will share, and time frames for sharing such information, in response to a potential or existing drug shortage.

    Agency: Department of Justice: Drug Enforcement Administration
    Status: Open

    Comments: In March 2015, DEA and FDA updated the MOU to establish procedures regarding the exchange of proprietary and other sensitive information between the two agencies. The MOU calls for the development of separate plans to specify what information is to be shared and who it is to be shared with. Since establishing the MOU, DEA said that it had met with FDA to determine the specific procedures for sharing information about drug shortages and a draft work plan has been circulated between the two agencies for comment. GAO is continuing to monitor the status of this recommendation.
    Director: Robert Goldenkoff
    Phone: (202) 512-2757

    3 open recommendations
    including 3 priority recommendations
    Recommendation: To assist the interagency working group, known as the Federal Agency Skills Team (FAST), to better identify government-wide skills gaps having programmatic impacts and measure its progress towards closing them, the Director of OPM--in conjunction with the CHCO Council--should strengthen its approach and methodology by (1) assisting FAST in developing goals for closing skills gaps with targets that are both clear and measurable; (2) working with FAST to design outcome-oriented performance metrics that align with overall targets for closing skills gaps and link to the activities for addressing kills gaps; (3) incorporating greater input from subject matter experts, as planned; and (4) ensuring FAST consistently follows key practices for project planning.

    Agency: Office of Personnel Management
    Status: Open
    Priority recommendation

    Comments: As of October 2016, OPM has sought to strengthen the methodology for closing skills gaps by offering skills gap closure training to 1) agency officials with respect to agency-specific skills gaps, and 2) interagency working groups with respect to government-wide skills gaps. Held during the spring of 2016, this OPM-led training sought to provide agency officials with methodologies for identifying the root causes for skills gaps, as well as provide assistance in developing action plans for implementing and monitoring their strategies to address these skills gaps. OPM officials stated that these interagency teams will report on a quarterly basis to the OPM Director on their progress to implement these strategies, beginning in January 2017. OPM, in conjunction with OMB, agencies, and the CHCO Council, needs to ensure that this infrastructure is implemented as developed.
    Recommendation: To ensure that OPM builds the predictive capacity to identify emerging skills gaps across the government--including the ability to collect and use reliable information on the competencies of the federal workforce for government-wide workforce analysis--the Director of OPM should (1) establish a schedule specifying when OPM will modify its Enterprise Human Resources Integration database to capture staffing data that it currently collects from agencies through its annual workforce data reporting process; and (2) work with agency CHCOs to bolster the ability of agencies to assess workforce competencies by sharing competency surveys, lessons learned, and other tools and resources.

    Agency: Office of Personnel Management
    Status: Open
    Priority recommendation

    Comments: As of October 2016, officials reported that OPM has partnered with the Chief Learning Officers Council to leverage resources to develop a framework to support agencies efforts to develop competency assessments. Additionally, OPM reported that it has created an internal working group to determine whether its Enterprise Human Resources Integration (EHRI) personnel database can support having a predictive capacity for identifying emerging skills gaps across the government, including the ability to collect and use information on the competencies of the federal workforce. OPM needs to work with agencies to improve competency assessment across the government and to pursue modifying EHRI to support the collection of staffing and competency data.
    Recommendation: To help agencies and OPM better monitor progress toward closing skills gaps within agencies and government-wide, the Director of OPM should (1) work with the CHCO Council to develop a core set of metrics that all agencies should use as part of their HRstat data-driven reviews; and (2) coordinate with FAST personnel and explore the feasibility of collecting information needed by FAST as part of agencies' HRstat reviews.

    Agency: Office of Personnel Management
    Status: Open
    Priority recommendation

    Comments: As of October 2016, officials reported that OPM has partnered with the CHCO Council to implement a government-wide set of metrics for use as part of a government-wide benchmarking effort. However, it has no plans to coordinate the data collection efforts of agencies' HRstat reviews with the collection efforts of OPM's and agencies' working groups to identify and address skills gaps. OPM stated that coordinating the data collection was not possible because agencies' HRstat reviews have different goals and collect different types of data than the working groups. We maintain that action on our recommendation is important because it is likely that the core metrics collected under HRstat could help inform the efforts of the working groups and thus reduce duplicative efforts. Moreover, the use of a core set of metrics from agencies' HRstat reviews could aid in monitoring actual progress in closing skills gaps government-wide.
    Director: Melissa Emrey-Arras
    Phone: (617) 788-0534

    2 open recommendations
    Recommendation: To strengthen Education's oversight of schools, the Secretary of Education should ensure that Education staff consistently review, record, and respond to accreditor sanction information, and clarify its guidance on how the agency will respond to specific accreditor sanctions.

    Agency: Department of Education
    Status: Open

    Comments: Education agreed with this recommendation, noting that it is committed to identifying ways to use data about and from accreditors in its oversight. As of July 2017, Education has developed guidance for how accreditors should report sanction information. Education previously noted that the agency also planned to provide additional staff training and to provide a copy of GAO's report to the National Advisory Committee on Institutional Quality and Integrity. GAO will close this recommendation when Education provides current documentation of staff training and guidance, and documentation that GAO's report has been provided to the National Advisory Committee on Institutional Quality and Integrity.
    Recommendation: To strengthen Education's oversight of accreditors through the recognition review process, the Secretary of Education should draw upon accreditor data to determine whether accreditors are consistently applying and enforcing their standards to ensure that the education offered by schools is of sufficient quality. For example, Education could systematically use available information related to the frequency of accreditor sanctions or could do additional analyses, such as comparing accreditor sanction data with Education's information on student outcomes, to inform its recognition reviews.

    Agency: Department of Education
    Status: Open

    Comments: Education agreed with this recommendation, noting that it is committed to identifying ways to use data about and from accreditors in its oversight. As of July 2017, Education has taken steps to track the number of accreditor sanctions issued by each accrediting agency. Education previously noted that this information will then be used to focus their limited resources on those accrediting agencies with extremely low or high sanction rates. The agency also noted it would provide a copy of GAO's report to the National Advisory Committee on Institutional Quality and Integrity. GAO will close this recommendation when these efforts are completed.
    Director: Andrew Sherrill
    Phone: (202) 512-7215

    1 open recommendations
    Recommendation: Depending on the outcome of the litigation, the Secretary of Labor should take steps to ensure the agency will be positioned to conduct a meaningful retrospective review consistent with the Executive Order at an appropriate time. These steps should be taken in consultation with the Centers for Medicare & Medicaid Services, and could include, for example, identifying metrics that could be used to evaluate the rule, and implementing a plan to gather and analyze the necessary data.

    Agency: Department of Labor
    Status: Open

    Comments: The Department of Labor's Wage and Hour Division (WHD) agreed with this recommendation and reported that it is working to develop data collection plans and explore a potential evaluation that is focused on the Home Care Rule. As part of this effort, WHD noted that it will continue to work with HHS and other federal partners. In FY16, WHD reported that such an evaluation of how stakeholders and affected industries have responded to the rule would be beneficial. However, litigation has delayed implementation and enforcement of the rule significantly, and WHD believes an evaluation at this stage would be premature and would be unlikely to fully and accurately capture stakeholders' responses to the rule and the resulting impacts. Delaying the evaluation would allow WHD to monitor the results of its own investigations and the effects of ongoing compliance assistance, both of which would be extremely difficult to measure at this early stage. WHD will continue to monitor early implementation to determine the appropriate start for any evaluation.
    Director: Seto J. Bagdoyan
    Phone: (202) 512-6722

    2 open recommendations
    Recommendation: To help FEMA prevent improper payments, the Administrator of FEMA should assess the cost and feasibility of addressing limitations in FEMA's control for identifying duplicate information in applications in high-risk data fields--such as SSN, bank-account information, address, and phone number--that may currently allow individuals or households to improperly receive multiple payments, and if determined to be costbeneficial take steps to address the system design limitation.

    Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
    Status: Open

    Comments: In April 2017, FEMA reported that the agency had reviewed its software system's controls for identifying duplicate SSNs, bank account, address, and phone information. FEMA reported that it would be cost effective and feasible to improve its software system's controls for identifying duplicate address information, and the agency expects to deploy these system changes in the summer of 2017. FEMA also reported that, based on its review of the cases GAO referred to FEMA, errors in SSN and bank account information were related to human casework processing rather than software system limitations. Consequently, FEMA reported that it was reviewing and updating its casework training, guidance, and quality control documentation. We will continue to monitor FEMA's efforts to implement this recommendation.
    Recommendation: To help FEMA prevent improper payments, the Administrator of FEMA should collaborate with SSA to assess the cost and feasibility of checking recipient SSNs against the Enumeration Verification System and the full death file to more accurately identify recipients who used Social Security numbers (SSNs) that were ineligible or belonged to likely deceased individuals, document the results of this assessment, and if determined to be cost-beneficial take steps to implement a partnership to use SSA data.

    Agency: Department of Homeland Security: Directorate of Emergency Preparedness and Response: Federal Emergency Management Agency
    Status: Open

    Comments: In April 2017, FEMA reported that the agency completed a cost estimate for system changes needed to include a direct data exchange with SSA. FEMA further reported that the agency was continuing to explore alternative means of conducting a direct data exchange that would help FEMA verify if an SSN belongs to a deceased person. We will continue to monitor FEMA's progress in implementing this recommendation.
    Director: Kay E. Brown
    Phone: (202) 512-7215

    2 open recommendations
    Recommendation: To better ensure that WIC participants are aware of the prohibition against selling WIC formula, and to assist states' efforts to prevent and address online formula sales, the Secretary of Agriculture should direct the Administrator of FNS to require state agencies to articulate their procedures for identifying attempted sales of WIC food benefits in their WIC state plans and analyze the information to ascertain the national extent of state efforts.

    Agency: Department of Agriculture
    Status: Open

    Comments: USDA agreed with this recommendation and reported that in April 2015 the agency revised the guidance for WIC state plans to include policies on informing participants that the sale of WIC benefits is a program violation. As part of that document, state agencies were required to report/articulate their policies and procedures for identifying and monitoring online sales of WIC benefits. In October 2015, USDA contracted a study to determine 1) the national extent of WIC state agency policies and procedures intended to prevent, monitor, and take administrative action related to online sales of WIC infant formula; and 2) effective preventative, monitoring, and investigative approaches to address the online sale of WIC infant formula. USDA reported that a narrative state plan report, based on the contractor's review of 2016 and 2017 state plans, is expected to be completed by the end of FY 2017. GAO will close this recommendation once USDA has issued its report.
    Recommendation: To better ensure that WIC participants are aware of the prohibition against selling WIC formula, and to assist states' efforts to prevent and address online formula sales, the Secretary of Agriculture should direct the Administrator of FNS to collect information to help assess the national extent of attempted online sales of WIC formula benefits and determine cost-effective techniques states can use to monitor online classified advertisements.

    Agency: Department of Agriculture
    Status: Open

    Comments: USDA agreed with this recommendation and reported that it would explore options for using available resources to assess the extent of online sales of WIC formula and to identify and share best practices, cost-effective techniques, or new approaches with state agencies to use in monitoring online advertisements. In October 2015, USDA contracted a case study analysis of two state agencies in order to provide examples of prevention, monitoring, investigation, and sanctioning practices related to the online sale of WIC infant formula. As part of this study, the contractor sought to identify cost-effective techniques State agencies can use to monitor sales of WIC infant formula. USDA reported that the Case Study Analysis Report is expected to be completed by the end of FY 2017, and after it is completed, USDA will work to disseminate the study results to state agencies. GAO supports these efforts and will close this recommendation when the study is completed, providing the study identifies cost-effective techniques states can use to monitor online sales of infant formula.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    1 open recommendations
    Recommendation: To ensure data required by IMBRA are collected, maintained, and reliable, the Director of USCIS should ensure that IMBRA-required data elements will be collected in an automated manner with the release of the electronic I-129F petition.

    Agency: Department of Homeland Security: United States Citizenship and Immigration Services
    Status: Open

    Comments: In January 2015, USCIS reported that it expected to start development for the electronic I-129F petition in March 2016. As of March 2016, USCIS officials confirmed that the electronic I-129F petition is tied to the Family-Based Adjustment of Status (AOS) product line for USCIS ELIS. USCIS officials stated that, as of March 2016, the requirements-gathering phase for this product line is underway and, as of June 2016, USCIS began the requirements-gathering phase. In October 2016, the Office of Transformation Coordination reported that there have been some delays in the product line that includes the I-129F petition and the tentative expected completion date is the second quarter of fiscal year 2018. To fully implement this recommendation, USCIS should ensure that IMBRA-required data elements are collected in an automated manner with the release of the electronic I-129F petition.
    Director: Chaplain, Cristina T
    Phone: (202) 512-4841

    1 open recommendations
    Recommendation: To ensure that satellites storage is fully considered at the beginning of the acquisition process for all satellite programs and sufficient detailed cost data are maintained, the Secretary of Defense should provide guidance regarding when and how to use storage in the acquisition process, and establish mechanisms so that more detailed data are maintained for use in evaluating the reasonableness of contractors' storage cost proposals and for informing DOD's oversight of satellite acquisitions.

    Agency: Department of Defense
    Status: Open

    Comments: In its response to the report, DOD concurred with the recommendation and noted that it is important to develop guidance regarding the use of satellite storage in the acquisition process. In addition, DOD agreed that it is important to establish mechanisms such that more detailed data are available to evaluate storage cost proposals and inform the oversight of satellite acquisitions. In October 2015, DOD provided GAO with draft language that it planned to include in the Space Systems chapter of the Defense Acquisition Guidebook (DAG) when the final chapter was to be published. In an August 24, 2016, response to a GAO inquiry regarding the language not appearing in the on-line version of the DAG, the office of the Under Secretary of Defense for Acquisition, Technology and Logistics (USD/AT&L) explained that the Space Systems chapter of the DAG had been deleted. USD/AT&L stated it was working to incorporate the proposed language in the next revision of the DAG, scheduled to be completed in December 2016. A September 12, 2017, search of DOD's on-line guidance did not locate any guidance related to satellite storage. DOD liaison was contacted, but no information has been provided yet as of September 2017.
    Director: Daniel Bertoni
    Phone: (202) 512-7215

    2 open recommendations
    Recommendation: As part of initiatives currently under way to improve agency information on claims with appointed representatives and detect potential fraud associated with representatives, the Commissioner of the Social Security Administration should consider actions to provide more timely access to data on representatives and enhance mechanisms for identifying and monitoring trends and patterns related to representation, particularly trends that may present risks to program integrity. Specifically, SSA could (1) Identify additional data elements, or amendments to current data collection efforts, to improve information on all appointed representatives, including those under contract with states and other third parties; (2) Implement necessary policy changes to ensure these data are collected. This could include enhancing technical systems needed to finalize SSA's 2008 proposed rules that would recognize organizations as representatives; and (3) Establish mechanisms for routine data extracts and reports on claims with representatives.

    Agency: Social Security Administration
    Status: Open

    Comments: In July 2017, SSA reported that it is approaching the conclusion of the first phase of a new initiative, called Registration, Appointment and Services for Representatives (RASR). This initiative aims to register all appointed representatives and improve relevant business processes and data collection. SSA reported that it had to postpone the first release of RASR, originally targeted for December 2016, due to some systems issues. SSA stated that it has not yet set a new target date for the first release. SSA stated that this new application will enhance data collection and management of representatives' information and that it will help make strides toward better oversight and improved data analysis and reporting. We will consider closing this recommendation when these efforts are completed.
    Recommendation: To address risks associated with potential overpayments to representatives and protect claimant benefits, the Commissioner of the Social Security Administration should take steps to enhance coordination with states, counties, and other third parties with the goal of improving oversight and preventing and identifying potential overpayments. This coordination could be conducted in a cost-effective manner, such as issuing guidance to states and other third parties on vulnerabilities for overpayment; sharing best practices on how to prevent overpayments; or considering the costs and benefits, including any privacy and security concerns, of providing third parties controlled access to portions of the eFolder to facilitate the detection of potential overpayments.

    Agency: Social Security Administration
    Status: Open

    Comments: In July 2017, SSA stated that it added a section to a new form--Form SSA-1698, Fee Agreement for Representation before the Social Security Administration--that claimants and representatives can use to enter into fee agreements. According to SSA, this form requires the disclosure of fees that the representative will receive from a third party and the amount of those fees. SSA expects this form to be in use upon OMB approval. Similar language already exists in another form--Form SSA-1560-U4, Petition to Obtain Approval of a Fee for Representing a Claimant before the Social Security Administration--that claimants and representatives can use for fee petitions. SSA stated that these forms are (and will be) included in the folder of evidence that adjudicators may review before determining whether and how much to authorize in fees. According to SSA, disclosure and approval of any third party fees, with potential adjustment of the fee, by both the claimant and SSA should help prevent excessive fees. While the proposed change to the form may help improve transparency of fee arrangements, the potential for a representative to receive a payment from SSA and also receive a payment from a state or other third party still exists. Unless SSA and the state or other third party share information on their payments or have policies and procedures in place to prevent such cases, representatives could still receive both SSA and state payments that total more than the SSA-authorized fee. In order to address this vulnerability, we continue to believe that SSA should enhance coordination or issue guidance to states and other third parties about this vulnerability, which could include SSA sharing best practices for preventing these types of overpayments. For example, one state requires contracted organizations to submit copies of their signed form 1696 (Appointment of Representative) so the state could verify the representative checked the appropriate box for payment.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To ensure that application of UBP for fixed Internet access does not conflict with the public interest, the FCC should make use of existing data collection sources to track fixed-Internet UBP implementation and its effects on consumers nationwide so that FCC can take actions, if necessary, to protect consumer interests.

    Agency: Federal Communications Commission
    Status: Open

    Comments: When we confirm what actions FCC has taken in response to this recommendation, we will provide updated information.
    Director: Cary B Russell
    Phone: (202) 512-5431

    1 open recommendations
    Recommendation: To help DOD to improve the overall management of shipping containers for current and future contingencies, and to more fully incorporate recommendations into its policy and guidance and to ensure that improvements to container management will be sustained for future contingencies, the Secretary of Defense should develop a comprehensive list of recommendations made by DOD agencies and other organizations, and make the information available for policymakers to incorporate, as appropriate, into new or existing container-management policy and guidance. DOD could use our work as a starting point for this assessment.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with our recommendation and requested that GAO provide a listing of the recommendations we identified during this review to use as a starting point for its assessment. After we provided the listing of 95 recommendations, DOD added an additional 7 recommendations DOD identified through an independent assessment from the Institute for Defense Analysis. DOD then reviewed each of the recommendations for Departmental-level policy and guidance implications. As a result, after we completed our review in 2014, the Department has been making improvements in container management. For example, according to a DOD official, the department is revising DOD Instruction 4500.57, "Transportation and Traffic Management" to include specific container management responsibilities for combatant commanders, provisions for use of intermodal containers during contingency operations, container management definitions, and policy on use of the Joint Container Management System. Additionally, the Campaign Plan for Global Distribution 9033 is being revised to require each geographic combatant command to publish a Theater Distribution Plan and provides a standardized template to promote uniformity. Finally, according to DOD officials, the Universal Services Contract for sealift includes provisions for container detention and buyouts that are more favorable to the Government in reducing detention costs.
    Director: Linda T. Kohn
    Phone: (202) 512-7114

    4 open recommendations
    Recommendation: To improve consumers' access to relevant and understandable information on the cost and quality of health care services, the Secretary of HHS should direct the Administrator of CMS to include in the CMS Compare websites, to the extent feasible, estimated out-of-pocket costs for Medicare beneficiaries for common treatments that can be planned in advance.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of July 2015 CMS indicated that it is working to implement this recommendation. Specifically, it is actively investigating options for allowing a more targeted and consumer-centric individual user experience on Physician Compare. We will follow up to gather additional information from CMS officials as they continue their work.
    Recommendation: To improve consumers' access to relevant and understandable information on the cost and quality of health care services, the Secretary of HHS should direct the Administrator of CMS to organize cost and quality information in the CMS Compare websites to facilitate consumer identification of the highest-performing providers, such as by listing providers in order based on their performance.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of July 2015, CMS indicated that it is working to implement this recommendation. We will follow up to gather additional information from CMS officials as they continue their work.
    Recommendation: To improve consumers' access to relevant and understandable information on the cost and quality of health care services, the Secretary of HHS should direct the Administrator of CMS to include in the CMS Compare websites the capability for consumers to customize the information presented, to better focus on information relevant to them.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of July 2015, CMS indicated that it is working to implement this recommendation. Specifically, it is evaluating feasibility of including estimated out-of-pocket costs on physician compare. We will follow up to gather additional information from CMS officials as they continue their work.
    Recommendation: To improve consumers' access to relevant and understandable information on the cost and quality of health care services, the Secretary of HHS should direct the Administrator of CMS to develop specific procedures and performance metrics to ensure that CMS's efforts to promote the development and use of its own and others' transparency tools adequately address the needs of consumers.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of July 2015, CMS indicated that it is working to implement this recommendation. CMS also noted that Physician Compare is in the early stages of public reporting, and is evaluating the feasibility of listing providers based on their performance in the new carefinder.gov project. We will follow up to gather additional information from CMS officials as they continue their work.
    Director: Yvonne D. Jones
    Phone: (202) 512-2717

    2 open recommendations
    Recommendation: To help ensure that agencies report comparable and reliable data to Enterprise Human Resources Integration (EHRI), the Director of OPM, in coordination with agencies and payroll service providers, should develop guidance for agencies on which activities to enter, or not enter, as paid administrative leave in agency time and attendance systems.

    Agency: Office of Personnel Management
    Status: Open

    Comments: To address agency use of paid administrative leave that may exceed reasonable amounts as well as discrepancies in recording and reporting paid administrative leave, in December 2016, Congress passed the "Administrative Leave Act of 2016." The act mandates new categories of paid leave, including "investigative leave," "notice leave," and "weather and safety leave" and sets limitations on the duration of paid administrative leave as well as the new categories of investigative and notice leave. The Act also requires OPM to establish regulations on (1) when to grant administrative leave and the other new categories of paid leave, and (2) the proper recording and reporting of these types of paid leave. In July 2017, OPM proposed new rules to regulate paid administrative leave, which it will finalize after the public comment period ends in August 2017. In addition, in response to our recommendation, in May 2015, OPM issued a fact sheet on administrative leave, which discusses the appropriate use of an agency's administrative leave authority, including a definition of administrative leave as well as applicable government-wide, individual agency, and emergency policies on the use of administrative leave. However, this fact sheet will need to be revised to reflect the new regulations when they are in effect. Once finalized, the proposed rules, along with updated fact sheet guidance, should help agencies and federal employees appropriately use, record, and report administrative leave. We will update the status of this recommendation once the regulations are finalized and the fact sheet guidance is revised.
    Recommendation: To help ensure that agencies report comparable and reliable data to EHRI, the Director of OPM, in coordination with agencies and payroll service providers, should provide updated and specific guidance to payroll service providers on which activities to report, or not report, to the paid administrative leave data element in EHRI.

    Agency: Office of Personnel Management
    Status: Open

    Comments: To address agency use of paid administrative leave that may exceed reasonable amounts as well as discrepancies in recording and reporting paid administrative leave, in December 2016, Congress passed the "Administrative Leave Act of 2016." The act mandates new categories of paid leave, including "investigative leave," "notice leave," and "weather and safety leave" and sets limitations on the duration of paid administrative leave as well as the new categories of investigative and notice leave. The Act also requires OPM to establish regulations on (1) when to grant administrative leave and the other new categories of paid leave, and (2) the proper recording and reporting of these types of paid leave. In July 2017, OPM proposed new rules to regulate paid administrative leave, which it will finalize after the public comment period ends in August 2017. OPM officials reported in June 2017 that they are working with payroll providers to revise reporting requirements. Once finalized, the proposed rules, along with updated guidance to payroll providers for reporting paid administrative leave and the new leave categories, should help agencies report comparable and reliable data to EHRI. We will update the status of this recommendation once the regulations are finalized and the guidance is revised.
    Director: Susan Fleming
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To improve transparency and provide Congress and the public greater visibility into the types of highway activities funded with Highway Trust Fund monies, the Secretary of Transportation should direct the FHWA Administrator to explore the costs, feasibility, and options for collecting and publicly reporting consistent aggregate project-level spending data.

    Agency: Department of Transportation
    Status: Open

    Comments: FHWA agreed with the recommendation and stated that it was reviewing the feasibility and options for collecting and reporting aggregate project-level highway spending data, and that it intended to complete this review by December 2015. In December 2015, the President signed the Fixing America's Surface Transportation Act or "FAST Act". Sec. 1402 of the Act requires DOT to annually report, for all projects administered by FHWA with a total estimated cost of $25 million or more (and for all other projects to the extent practicable), on the total cost of funded projects, the amount of federal funds obligated, and other information, and to make this information "available in a user-friendly manner on the public Internet website of the Department of Transportation." GAO is monitoring DOT's efforts to implement this provision of the Act and the extent to which it fulfills GAO's recommendation.
    Director: John Neumann
    Phone: (202) 512-3841

    9 open recommendations
    Recommendation: To better inform users of the annual monitoring report about the frequency and scope of pesticide tolerance violations, the Secretary of Health and Human Services should direct the Commissioner of FDA to disclose in the agency's annual pesticide monitoring program report which pesticides with EPA-established tolerances the agency did not test for in its pesticide monitoring program and the potential effect of not testing for those pesticides.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In February 2015, FDA posted a report summarizing the results of its Fiscal Year 2012 Pesticide Monitoring Program. The report identified which pesticides the agency tested for in FY 2012. However, the report did not identify which pesticides with EPA-established tolerances were not tested for, nor did it discuss the potential effect of not testing for those pesticides. As of December 2016, FDA had not provided an updated status for this recommendation. It plans to provide a status update in early calendar year 2017.
    Recommendation: To gather and report reliable, nationally representative data on pesticide residue violations, the Secretary of Health and Human Services should direct the Commissioner of FDA to design and implement a statistically valid sampling methodology that would enable the agency, within existing resources, to gather nationally representative pesticide residue incidence and level data for both domestically produced and imported foods, or justify statistically the use of a nonprobability method that can measure the estimation error. In designing either approach, FDA should consider the extent to which the benefits exceed the costs.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In February 2015, FDA issued a report summarizing the results of its pesticide monitoring program for Fiscal Year 2012. This report followed by about 4 months the issuance of our report, GAO-15-38, in October 2014. The FDA report stated that the sampling methodology used in FY 2012 was not statistically based. However, in light of our recommendation that FDA design and implement a statistically valid sampling methodology, the agency could have used its February 2015 report to announce its plan to develop such a methodology for use in the future, but it did not do so. As of December 2016, FDA had not provided an updated status for this recommendation. It plans to provide a status update in early calendar year 2017.
    Recommendation: To gather and report reliable, nationally representative data on pesticide residue violations, the Secretary of Health and Human Services should direct the Commissioner of FDA to report the nationally representative incidence and level data in its annual pesticide monitoring reports, including disclosing the limits of its chosen sampling methodology.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of December 2016, FDA had not provided an updated status for this recommendation. It plans to provide a status update in early calendar year 2017.
    Recommendation: To evaluate and refine its targeted pesticide compliance and enforcement monitoring program, the Secretary of Health and Human Services should direct the Commissioner of FDA to use the incidence and level data to assess the effectiveness of FDA's targeted pesticide compliance and enforcement monitoring program, including its use of the Predictive Risk-based Evaluation for Dynamic Import Compliance Targeting targeting tool for imported foods, by comparing the rate of violations detected through the program to the overall rate of pesticide residue violations within the domestic and imported food supplies.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of December 2016, FDA had not provided an updated status for this recommendation. It plans to provide a status update in early calendar year 2017.
    Recommendation: To evaluate and refine its targeted pesticide compliance and enforcement monitoring program, the Secretary of Health and Human Services should direct the Commissioner of FDA to identify any types of domestic and imported foods that are at high risk for pesticide residue tolerance violations to improve the ability of its targeted pesticide compliance and enforcement monitoring program to consistently identify food likely to have violations.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of December 2016, FDA had not provided an updated status for this recommendation. It plans to provide a status update in early calendar year 2017.
    Recommendation: To better inform the public about the frequency and scope of pesticide tolerance violations, the Secretary of Agriculture should direct the FSIS Administrator to disclose in the agency's annual pesticide monitoring program report which pesticides with EPA-established tolerances the agency did not test for in its National Residue Program and the potential effect of not testing for those pesticides.

    Agency: Department of Agriculture
    Status: Open

    Comments: In March 2015, FSIS issued its Fiscal Year 2015 Residue Sampling Plan for the National Residue Program for Meat, Poultry, and Egg Products. The sampling plan contained information on the pesticides that FSIS would include in its residue testing program. However, the sampling plan did not identify pesticides with EPA-established tolerances that FSIS did not plan to include in its testing program. In December 2015, FSIS issued its Fiscal Year 2014 Residue Sample Results for its national residue program. The agency's report on its results did not identify pesticides with EPA-established tolerances that were not included in its testing program, nor did it report on the potential effect of not testing for those pesticides. In June 2016, FSIS issued its sampling plan for Fiscal Year 2016. The sampling plan contained information on the pesticides that FSIS would include in its residue testing program. However, the sampling plan did not identify pesticides with EPA-established tolerances that FSIS did not plan to include in its testing program. The FSIS sampling results for Fiscal Year 2015 were not available as of December 2016.
    Recommendation: To better meet federal standards and best practices for statistical surveys, the Secretary of Agriculture should direct the AMS Administrator to provide better documentation of the survey methods used in its Pesticide Data Program in the program's annual reports by providing more complete information on the sampling methodology the agency uses, such as how it identifies and selects states, food distribution centers, and commodities for pesticide residue testing, and include measures of sampling error for reported estimates.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Agricultural Marketing Service published its 2015 Pesticide Data Program annual report in November 2016. As with earlier reports, this report does not provide sufficient documentation of the survey methods used in the program. In particular, the report does not provide complete information on the sampling methodology the agency used, such as how it identified and selected states, food distribution centers, and commodities for pesticide residue testing. Further, it does not include measures of sampling error for reported estimates.
    Recommendation: To better meet federal standards and best practices for statistical surveys, the Secretary of Agriculture should direct the AMS Administrator to provide better documentation of the survey methods used in its Pesticide Data Program in the program's annual reports by reporting on the extent to which its survey covers commodities in the U.S. food supply and any limitations associated with its survey methodology.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Agricultural Marketing Service published its 2015 Pesticide Data Program annual report in November 2016. This report has a new section titled Sampling Limitations. In that section, the agency acknowledges that the total number of distribution centers and terminal markets within the participating states is difficult to establish because existing sites may go out of business or merge and new sites may open during the course of the year. Despite this limitation, the agency concludes that the sites selected in the program are representative of all sites in these states. However, the agency has not provided sufficient documentation in the report to support the claim that its data are representative of conditions across the country for commodities in the U.S. food supply.
    Recommendation: To better meet federal standards and best practices for statistical surveys, the Secretary of Agriculture should direct the AMS Administrator to provide better documentation of the survey methods used in its Pesticide Data Program in the program's annual reports by describing methods users should employ to analyze the data, including obtaining margins of error for making generalizeable estimates of pesticide residues in commodities.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Agricultural Marketing Service published its 2015 Pesticide Data Program annual report in November 2016. This report does not describe methods users should employ to analyze the data, including obtaining margins of error for making generalizeable estimates of pesticide residues in commodities.
    Director: David A. Powner
    Phone: (202) 512-9286

    10 open recommendations
    including 2 priority recommendations
    Recommendation: The Secretaries of HHS, the Interior, Justice, and Labor, and the Administrators of GSA and NASA should complete action plans for addressing their challenges in reporting cost savings, as discussed in this report.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The Department of Health and Human Services agreed with, and has taken initial steps to implement, our recommendation. In June 2015, the department reported that it had begun an effort to calculate the tangible cost savings and avoidances derived from closing over 50 data centers as part of its data center consolidation efforts. As of March 2017, the department reported that it had closed a total of 74 data centers and had identified $6.64 million in cost savings and avoidances, which is approximately $2.30 million more than what we reported in September 2014. However, the identified cost savings does not include any savings from fiscal years 2015 or 2016. Accordingly, we conclude the department has not yet completed efforts to address challenges in calculating cost savings and avoidances. We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of HHS, the Interior, Justice, and Labor, and the Administrators of GSA and NASA should complete action plans for addressing their challenges in reporting cost savings, as discussed in this report.

    Agency: Department of the Interior
    Status: Open

    Comments: The Department of the Interior agreed with, and has taken initial steps to implement, our recommendation. Specifically, in December 2014, the Interior's Deputy Assistant Secretary for Policy, Management and Budget established a series of steps toward addressing our recommendation. The steps include, for example, consolidating and streamlining data center consolidation reporting processes, developing a template that all department bureaus and offices are required to use, and issuing a directive requiring consistent reporting for all data center cost savings and avoidances. In addition, the department submitted a Data Center Optimization Initiative strategic plan to the Office of Management and Budget (OMB) in September 2016. In the plan, the department reported closing 53 data centers and achieving $4.4 million in cost savings and avoidances in fiscal year 2016. However, the plan does not indicate how the department will address identified challenges nor does it indicate whether the department has successfully implemented its directive on consistent monitoring of cost savings and avoidances. We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of HHS, the Interior, Justice, and Labor, and the Administrators of GSA and NASA should complete action plans for addressing their challenges in reporting cost savings, as discussed in this report.

    Agency: Department of Labor
    Status: Open

    Comments: The Department of Labor agreed with, and has taken initial steps to implement, our recommendation. In September 2015, the department stated that its Office of the Chief Information Officer was working to develop an enterprise data center inventory as part of the department-wide Data Center Consolidation Initiative Working Group. In September 2016, the department submitted its Data Center Optimization Initiative plan to the Office of Management and Budget. The plan reported that the department had closed 28 non-tiered data centers in fiscal year 2016 and indicated that the department had historical cost savings of $4.85 million to date. However, as of March 2017, the department had not yet reported any resulting cost savings or avoidances in its quarterly report to OMB. We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of Agriculture, Commerce, Defense, Energy, the Interior, Transportation, the Treasury, and Department of Veterans Affairs; the Administrators of the Environmental Protection Agency and NASA; and the Director of the Office of Personnel Management should direct responsible officials to report all data center consolidation cost savings and avoidances to OMB in accordance with established guidance.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Department of Agriculture agreed with, and has taken initial steps to implement, our recommendation. In September 2014, we found that the department reported fiscal year 2012 through 2015 cost savings and avoidances of $244.17 million to GAO, but had only reported $71.20 million to the Office of Management and Budget (OMB)--a difference of approximately $172.97 million. Moreover, as of March 2017, the department still had not yet fully reported its savings to OMB, as we recommended. Specifically, the department had reported a total of about $25.07 million in cost savings and avoidances to OMB from fiscal years 2012 to 2016--an amount that is approximately $219.1 million short of the total savings and avoidances that the department had reported to GAO as of September 2014. We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of Agriculture, Commerce, Defense, Energy, the Interior, Transportation, the Treasury, and Department of Veterans Affairs; the Administrators of the Environmental Protection Agency and NASA; and the Director of the Office of Personnel Management should direct responsible officials to report all data center consolidation cost savings and avoidances to OMB in accordance with established guidance.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: DOD concurred with, and has taken initial steps to implement, our priority recommendation. In March 2016, we determined that the department had identified a total of about $1.07 billion in data center consolidation cost savings from fiscal year 2012 through 2016. However, as of March 2017, the department had not yet fully reported its savings to the Office of Management and Budget, as we recommended. Specifically, as of June 2016, the department reported $859 million in savings to the Office of Management and Budget--an amount $211 million less than the $1.07 billion previously reported to us. However, as of March 2017, the department only reported $331 million to the Office of Management and Budget--a decrease of $528 million and $739 million less than what was previously reported to us. In light of the department's considerable planned savings, and the significant decrease in what is being reported, full and accurate reporting by the department is critical toward ensuring that the Office of Management and Budget and Congress have the ability to oversee DOD's progress against key data center consolidation initiative goals.
    Recommendation: The Secretaries of Agriculture, Commerce, Defense, Energy, the Interior, Transportation, the Treasury, and Department of Veterans Affairs; the Administrators of the Environmental Protection Agency and NASA; and the Director of the Office of Personnel Management should direct responsible officials to report all data center consolidation cost savings and avoidances to OMB in accordance with established guidance.

    Agency: Department of the Interior
    Status: Open

    Comments: The Department of the Interior agreed with, and has taken initial steps to implement, our recommendation. In September 2014, we found that the department had reported fiscal year 2012 to 2015 cost savings and avoidances of $84.42 million to GAO, but had only reported $13.59 million to OMB--a difference of approximately $70.83 million. Moreover, as of February 2017, the department had not yet fully reported its savings to OMB, as we recommended. Specifically, the department had reported a total of about $13.61 million in cost savings and avoidances to OMB from fiscal years 2012 to 2016--an amount that is approximately $70.81 million short of the total savings and avoidances that the department had reported to GAO as of September 2014. We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of Agriculture, Commerce, Defense, Energy, the Interior, Transportation, the Treasury, and Department of Veterans Affairs; the Administrators of the Environmental Protection Agency and NASA; and the Director of the Office of Personnel Management should direct responsible officials to report all data center consolidation cost savings and avoidances to OMB in accordance with established guidance.

    Agency: Department of Transportation
    Status: Open

    Comments: The Department of Transportation agreed with our recommendation, but had not yet taken steps to implement it. In September 2014, we found that the department had reported fiscal year 2012 to 2015 cost savings and avoidances of $140.18 million to GAO, but had only reported $7.36 million to OMB--a difference of approximately $132.82 million. However, in February 2017, the department had still only reported a total of $4.89 million in data center consolidation savings and avoidance to OMB. We will continue to evaluate the department's progress in implementing this recommendation.
    Recommendation: The Secretaries of Agriculture, Commerce, Defense, Energy, the Interior, Transportation, the Treasury, and Department of Veterans Affairs; the Administrators of the Environmental Protection Agency and NASA; and the Director of the Office of Personnel Management should direct responsible officials to report all data center consolidation cost savings and avoidances to OMB in accordance with established guidance.

    Agency: Department of the Treasury
    Status: Open
    Priority recommendation

    Comments: Treasury did not comment on this recommendation and has not comprehensively reported cost savings and avoidances, as we recommended. For example, as of March 2017, Treasury had reported about $1.14 billion in data center consolidation-related cost avoidances in its quarterly report to OMB--an increase of about $734 million compared to a previous report. However, the department has not yet reported to OMB other cost avoidances totaling about $210 million that the department had previously reported to us. We will continue to monitor Treasury's progress against this recommendation.
    Recommendation: The Secretaries of Agriculture, Commerce, Defense, Energy, the Interior, Transportation, the Treasury, and Department of Veterans Affairs; the Administrators of the Environmental Protection Agency and NASA; and the Director of the Office of Personnel Management should direct responsible officials to report all data center consolidation cost savings and avoidances to OMB in accordance with established guidance.

    Agency: Office of Personnel Management
    Status: Open

    Comments: The Office of Personnel Management agreed with our recommendation, but has not yet taken steps to implement it. In September 2014, we found that the agency had reported fiscal year 2012 to 2015 cost savings and avoidances of $3.40 million to GAO, but had not reported any of its savings and avoidances to the Office of Management and Budget as required. As of March 2017, the agency had not yet reported any data center consolidation cost savings and avoidances to the Office of Management and Budget. We will continue to evaluate the agency's progress in implementing this recommendation.
    Recommendation: To better ensure that the Federal Data Center Consolidation Initiative (FDCCI) improves governmental efficiency and achieves cost savings, the Director of OMB should direct the Federal chief information officer (CIO) to utilize the existing PortfolioStat review sessions to assist the Department of Health and Human Services (HHS), Interior, Justice, Labor, the General Services Administration (GSA), and the National Aeronautics and Space Administration (NASA) in identifying data center consolidation cost savings opportunities.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office of Management and Budget (OMB) agreed with, and has taken initial steps to implement, our recommendation. Specifically, in June 2015, OMB issued a memorandum that discussed the fiscal year 2015 PortfolioStat requirements, including that agencies should hold PortfolioStat sessions on a quarterly basis (versus annually, as done previously) with OMB, the agency chief information officer, and other attendees. The memorandum also stated that, during these sessions, agencies are expected to discuss a strategy to reduce duplication and waste within the IT portfolio of the agency, identify projected cost savings resulting from such strategy, and identify ways to increase the efficiency and effectiveness of IT investments, among other things. However, as of March 2017, several agencies were still reporting limited savings from their consolidation efforts. For example, the Department of Transportation reported closing 146 data centers through February 2017, but had reported only $4.9 million in savings. As another example, the Department of Labor reported closing 25 data centers through February 2017, but reported no resulting cost savings. Until OMB assists these agencies with limited or no cost savings reported, they may not be able to identify the full extent of savings from their consolidation efforts. We will continue to evaluate OMB's progress in implementing this recommendation.
    Director: Stephen Caldwell
    Phone: (202) 512-8777

    4 open recommendations
    Recommendation: Within DHS, to promote efficiency and harmonize the various assessments to advance security and resilience across the spectrum of CI in a manner consistent with the Homeland Security Act of 2002, PPD-21, and the NIPP, the Secretary of Homeland Security should direct the Under Secretary for the National Protection and Programs Directorate work with other DHS offices and components to develop and implement ways that DHS can facilitate data sharing and coordination of vulnerability assessments to minimize the risk of potential duplication or gaps in coverage.

    Agency: Department of Homeland Security
    Status: Open

    Comments: DHS has taken action in response to GAO's September 2014 recommendation to develop a department-wide process to facilitate data sharing and coordination among the various DHS components that conduct or require vulnerability assessments, but has not fully implemented the recommendation. DHS first reported to GAO in August 2015 that its Office of Infrastructure Protection (IP) and the Sector Outreach and Programs Division Innovation Center had formed a vulnerability assessment working group comprised of a variety of federal stakeholders, both within and outside DHS, to enhance overall integration and coordination of vulnerability assessment efforts. In December 2015, DHS stated that IP was conducting pilot projects to expand access to its IPGateway portal--IP's system that houses infrastructure data and identifies facilities that have been assessed by IP. In a July 2016 update, DHS reported that IP had reached agreement with DHS components to expand access to its IP Gateway portal to those partners as a means to share IP's vulnerability assessment information and help coordinate assessment visits and related activities. DHS also noted in its update that IP had begun providing access to IP Gateway to components within DHS but did not provide a date as to when that step would be complete. These are positive steps toward implementing a systematic and integrated approach for facilitating data sharing and coordination of vulnerability assessments throughout the department. However, developing a department-wide process to facilitate data sharing and coordination among the DHS offices and components that conduct or require vulnerability assessments would better enable DHS to minimize the risk of potential duplication and gaps by its offices and components in the vulnerability assessments they conduct. Because DHS is still in the process of completing these steps, the recommendation has not yet been fully implemented.
    Recommendation: Regarding SSAs and other federal departments or agencies external to DHS with CI security-related responsibilities that offer or conduct vulnerability assessment tools and methods and building on our recommendation that DHS review its own vulnerability assessments, the Secretary of Homeland Security should direct the Under Secretary for the National Protection and Programs Directorate to work with SSAs and other federal agencies that have CI security responsibilities to identify key CI security-related assessment tools and methods used or offered by SSAs and other federal agencies.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of September 2016, DHS has established a Cross-Sector Integration and Innovation Center in conjunction with the Office of Infrastructure Protection, and has designed, created, and launched a Cross-Agency Vulnerability Assessment Working Group portal on the Homeland Security Information Network-Critical Infrastructure (HSIN-CI). The Working Group, consisting of members from multiple departments and agencies, is collaborating to enhance the integration and coordination of vulnerability assessment efforts. This working group is intended to serve as an interagency forum to address several recommendations from GAO Report 14-507. However, the effort is ongoing and it is too early to determine if it will successfully address the recommendation.
    Recommendation: Regarding SSAs and other federal departments or agencies external to DHS with CI security-related responsibilities that offer or conduct vulnerability assessment tools and methods and building on our recommendation that DHS review its own vulnerability assessments, the Secretary of Homeland Security should direct the Under Secretary for the National Protection and Programs Directorate to work with SSAs and other federal agencies that have CI security responsibilities to analyze the key CI security-related assessment tools and methods offered by sector-specific agencies (SSA) and other federal agencies to determine the areas they capture.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of September 2016, DHS has established a Cross-Sector Integration and Innovation Center in conjunction with the Office of Infrastructure Protection, and has designed, created, and launched a Cross-Agency Vulnerability Assessment Working Group portal on the Homeland Security Information Network-Critical Infrastructure (HSIN-CI). The Working Group, consisting of members from multiple departments and agencies, is collaborating to enhance the integration and coordination of vulnerability assessment efforts. This working group is intended to serve as an interagency forum to address several recommendations from GAO Report 14-507. However, the effort is ongoing and it is too early to determine if it will successfully address the recommendation.
    Recommendation: Regarding SSAs and other federal departments or agencies external to DHS with CI security-related responsibilities that offer or conduct vulnerability assessment tools and methods and building on our recommendation that DHS review its own vulnerability assessments, the Secretary of Homeland Security should direct the Under Secretary for the National Protection and Programs Directorate to work with SSAs and other federal agencies that have CI security responsibilities to develop and provide guidance for what areas should be included in vulnerability assessments of CI that can be used by DHS, SSAs, and other CI partners in an integrated and coordinated manner, among and across sectors, where appropriate.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of September 2016, DHS has established a Cross-Sector Integration and Innovation Center in conjunction with the Office of Infrastructure Protection, and has designed, created, and launched a Cross-Agency Vulnerability Assessment Working Group portal on the Homeland Security Information Network-Critical Infrastructure (HSIN-CI). The Working Group, consisting of members from multiple departments and agencies, is collaborating to enhance the integration and coordination of vulnerability assessment efforts. This working group is intended to serve as an interagency forum to address several recommendations from GAO Report 14-507. However, the effort is ongoing and it is too early to determine if it will successfully address the recommendation.
    Director: Jacqueline M. Nowicki
    Phone: (617) 788-0580

    2 open recommendations
    Recommendation: Based on GAO's review, the Secretary of Education should direct the Office of Special Education Programs to increase transparency regarding the timeliness of due process hearing decisions for Congress and better target its monitoring and technical assistance to states, revise its performance measure to collect information from states on the amount of time that extensions add to due process hearing decisions.

    Agency: Department of Education
    Status: Open

    Comments: : In April 2017, Education reported that it had developed and implemented a plan to monitor states with 10 or more fully adjudicated hearings in a given year where at least 75 percent of the decisions are issued with extended timelines. Specifically, the agency reported it was actively monitoring 6 states meeting these criteria. It would also provide technical assistance to states, as appropriate, to facilitate more timely resolution of due process disputes. Education also reported that it would gather information on the burden and cost of revising its performance measure, however, as of June 2017, it had not provided documentation that it had done so. While these are positive steps, we will consider closing this recommendation when Education's revises its performance measure on the timeliness of due process hearing decisions.
    Recommendation: Based on GAO's review, the Secretary of Education should direct the Office of Special Education Programs to assist its oversight of dispute resolution, take steps to improve the comparability of parental involvement data while minimizing the burden to states, and use the data for better management decision making. Steps to consider could include establishing and requiring that states follow standard data collection and analysis procedures.

    Agency: Department of Education
    Status: Open

    Comments: In FY15, Education reported that the IDEA Data Center, in relation to the parent involvement portion of the audit, has continued review of APR [need to spell out] indicator B8 to collect information related to data collection methods, results, and improvement activities for the indicator summary for OSEP. It also began reviewing existing sources for information on how parent data are collected and best practices/ exemplars that are publicly available. In April 2017, Education reported it would direct Parent Technical Assistance Centers and other Education-funded centers to work together to develop and disseminate materials to assist states in analyzing and using parental involvement data to improve the provision of special education services. We believe this effort could help individual states improve methods for analyzing and using parental involvement data. However, we await documentation that such materials were developed and distributed. Also, it is unclear how it would improve the comparability of parental involvement data across states and allow Education to accurately assess states' performance on this IDEA indicator.
    Director: Steve Lord
    Phone: (202) 512-6722

    1 open recommendations
    Recommendation: In order to improve the quality of the data collected on specific land-use agreements (i.e., sharing, outleases, licenses, and permits), enhance the monitoring of its revenue process and monitoring of agreements, and improve the accountability of the VA in this area, the Secretary of Veterans Affairs should develop mechanisms to monitor the billing and collection of revenues for land-use agreements to help ensure that transactions are promptly and accurately recorded at the three medical centers.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: Veterans Affairs-Veterans Health Administration officials are currently updating their policies on Sharing Use of Space. Veterans Affairs-Veterans Health Administration Office of Enterprise Management will provide support to the agency's office of Finance, as needed, on the process for recognition of revenue, billing, collections, and for financial reporting to ensure completeness of financial data for land use agreements. Agency officials began working on the Capital Asset Inventory validation report. Upon completion, the report will be provided to agency field staff for action on updating the database.
    Director: James Cosgrove
    Phone: (202) 512-7114

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To ensure that MA encounter data are of sufficient quality for their intended purposes, the Administrator of CMS should establish specific plans and time frames for using the data for all intended purposes in addition to risk adjusting payments to MAOs.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open
    Priority recommendation

    Comments: HHS was in general agreement with this recommendation. In January 2017 we reported that CMS had made progress in defining its objectives for using MA encounter data for risk adjustment and in communicating its plans and time frames to MAOs. However, although CMS had formed general ideas of how it would use MA encounter data for purposes other than risk adjustment, it had not specified plans and time frames for most of the additional purposes for which encounter data may be used. These other purposes include activities to support program integrity. As of July 2017, CMS officials told us that the agency had not taken any further actions in response to this July 2014 recommendation.
    Recommendation: To ensure that MA encounter data are of sufficient quality for their intended purposes, the Administrator of CMS should complete all the steps necessary to validate the data, including performing statistical analyses, reviewing medical records, and providing MAOs with summary reports on CMS's findings, before using the data to risk adjust payments or for other intended purposes.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open
    Priority recommendation

    Comments: While in general agreement with this recommendation, HHS did not commit to completing data validation before using MA encounter data for risk adjustment. In January 2017 we reported that CMS had made limited progress toward validating encounter data by having begun compiling basic statistics on the volume and consistency of data submissions and preparing automated summary reports for MAOs indicating the diagnosis information used for risk adjustment. However the agency had not yet taken other important steps identified in its Medicaid encounter data validation protocol, such as establishing benchmarks for completeness and accuracy. In July 2017, CMS officials told us that the agency had not taken any further actions in response to this July 2014 recommendation.
    Director: Katherine M. Iritani
    Phone: (202) 512-7114

    1 open recommendations
    Recommendation: The Administrator of CMS should develop a data collection strategy that ensures that states report accurate and complete data on all sources of funds used to finance the nonfederal share of Medicaid payments. There are short- and long-term possibilities for pursuing the data collection strategy, including (1) in the short-term, as part of its ongoing initiative to annually collect data on Medicaid payments made to hospitals, nursing facilities, and other institutional providers, CMS could collect accurate and complete facility-specific data on the sources of funds used to finance the nonfederal share of the Medicaid payments, and (2) in the long-term, as part of its ongoing initiative to develop an enhanced Medicaid claims data system (T-MSIS), CMS could ensure that T-MSIS will be capable of capturing information on all sources of funds used to finance the nonfederal share of Medicaid payments, and, once the system becomes operational, ensure that states report this information for supplemental Medicaid payments and other highrisk Medicaid payments.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open

    Comments: In November 2016, CMS reported that states provide assurances to CMS that they are adhering to statutory requirements, such as the limit that no more than 60 percent of the nonfederal share of a state's total annual Medicaid expenditures may come from local sources. This process was in place prior to GAO's July 2014 report, and in its written comments in response to that report, the Department of Health and Human Services (HHS) acknowledged that it does not have adequate data on state financing methods for overseeing compliance with this requirement. HHS added that it will examine efforts to improve data collection toward this end. In July 2016, CMS reiterated that it did not consider T-MSIS to be the correct method to gather information on state sources of the nonfederal share. GAO continues to believe it is important that CMS and federal policymakers have more complete information about how increasing federal costs are impacting the Medicaid program, including beneficiaries and the providers who serve them and plans to continue to monitor CMS's actions to help ensure that states report accurate and complete data on all sources of the nonfederal share.
    Director: Mark Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To improve accountability and transparency of the high-cost program, the Chairman of FCC should demonstrate how high-cost funds were used to improve broadband availability, service quality, and capacity at the smallest geographic area possible, such as by conducting analyses of carrier data and publicly reporting this information, at least annually, in a manner that is easy and accessible for interested parties to use.

    Agency: Federal Communications Commission
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To ensure that NOAA has sufficient information and analysis to guide long-term decisions regarding its aircraft, the Secretary of Commerce should direct the NOAA Administrator to ensure that the agency links and integrates its multiple planning efforts as it finalizes a capital asset plan for aircraft.

    Agency: Department of Commerce
    Status: Open

    Comments: As of December 2016, NOAA's Office of Marine and Aviation Operations is working to complete its various planning efforts activities and integrate the key components with a comprehensive aircraft modernization plan that it expects to finalize in fall 2017.
    Director: Carol R. Cha
    Phone: (202) 512-4456

    3 open recommendations
    including 2 priority recommendations
    Recommendation: To improve the completeness and accuracy of data submissions to the USASpending.gov website, the Director of the Office of Management and Budget, in collaboration with Treasury's Fiscal Service, should clarify guidance on (1) agency responsibilities for reporting awards funded by non-annual appropriations; (2) the applicability of USASpending.gov reporting requirements to non-classified awards associated with intelligence operations; (3) the requirement that award titles describe the award's purpose (consistent with our prior recommendation); and (4) agency maintenance of authoritative records adequate to verify the accuracy of required data reported for use by USASpending.gov.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open
    Priority recommendation

    Comments: As of July 2017, OMB and Treasury were working to implement the DATA Act, which includes several provisions that may address these recommendations once fully implemented. 1) OMB staff said they continue to deliberate on agency responsibilities for reporting awards funded by non-annual appropriations. 2) OMB staff provided a Frequently Asked Question (FAQ) addressing the applicability of USASpending.gov reporting requirements for recipient information related to classified or sensitive information. GAO reviewed the FAQ and determined that additional guidance is still needed to ensure complete reporting of unclassified awards as required by FFATA. 3) OMB staff have agreed that it will be important to clarify guidance on how agencies can report on award titles that appropriately describes the awards' purposes and noted that they are working on providing additional guidance to agencies as part of their larger DATA Act implementation efforts. 4) OMB released policy guidance in May 2016 (MPM 2016-03) that identifies the authoritative sources for reporting procurement and award data. However, GAO's review of this policy guidance determined that it does not address the underlying source that can be used to verify the accuracy of non-financial procurement data or any source for data on assistance awards.
    Recommendation: To improve the completeness and accuracy of data submissions to the USASpending.gov website, the Director of the Office of Management and Budget, in collaboration with Treasury's Fiscal Service, should develop and implement a government-wide oversight process to regularly assess the consistency of information reported by federal agencies to the website other than the award amount.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open
    Priority recommendation

    Comments: As part of their DATA Act implementation efforts, OMB issued policy guidance in May 2016 (MPM 2016-03) that identifies authoritative systems to validate agency spending information. The guidance also directs agency DATA Act Senior Accountable Officials (SAOs) to provide a quarterly assurance regarding the data reported to USASpending.gov and specifies that this assurance should leverage data quality and management controls established in statute, regulation, and Federal-wide policy and be aligned with the internal control and risk management strategies in Circular A-123, and provides information on how agency DATA Act SAOs are to provide assurances over the spending data reported to USASpending.gov. In addition, Treasury's broker is to provide an additional set of validation rules to further ensure the proper formatting of data submitted to USAspending.gov. OMB staff noted that OMB and Treasury had prioritized the linking of financial data to award data as a means of addressing the issue of unreported awards we previously identified. We agree that linking financial and award data can help agencies identify gaps in reporting. However, as of July 2017, OMB did not identify any new or revised processes aimed at addressing the accuracy concerns we addressed other than citing agencies' responsibility to certify the accuracy of their data.
    Recommendation: To improve the completeness of foreign recipient data on the USASpending.gov website, the Chief Executive Officer of the Millennium Challenge Corporation should direct responsible officials within the Corporation's Department of Administration and Finance to report spending information on all assistance award programs to USASpending.gov for prior and future fiscal years in accordance with statutory requirements and OMB guidance.

    Agency: Millennium Challenge Corporation
    Status: Open

    Comments: The Millennium Challenge Corporation has begun reporting awards made in fiscal year 2015. As of July 2017, it has not yet reported awards for previous fiscal years, as we had recommended. We will continue to follow up.
    Director: Gomez, Jose A
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To ensure that EPA's oversight of the class II program is effective at protecting drinking water sources from the underground injection of large amounts of wastewater that will be produced with increasing domestic oil and gas production, and to support nationwide reporting goals until the national UIC database is complete, the Administrator of the Environmental Protection Agency should (1) improve the 7520 data for reporting purposes, as well as to help with quality assurance for the national UIC database, by developing and implementing a protocol for states and regions to enter data consistently and for regions to check 7520 data for consistency and completeness to ensure that data collected from state and EPA-managed class II programs are complete and comparable for purposes of reporting at a national level, and (2) in the interim, develop a method to use the 7520 database to report UIC data, including data on class II wells, until the national UIC database is fully populated with state data.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In November 2016, EPA said that its 7520 database is current as of 2014 and the quality assurance process has been completed. It is developing a method to use the database to report aggregated national data on the Underground Injection Control (UIC) program.
    Recommendation: To ensure that EPA's oversight of the class II program is effective at protecting drinking water sources from the underground injection of large amounts of wastewater that will be produced with increasing domestic oil and gas production, and to ensure that EPA maintains enforcement authority of state program requirements, the Administrator of the Environmental Protection Agency should (1) conduct a rulemaking to incorporate state program requirements, and changes to state program requirements, into federal regulations, and (2) at the same time, evaluate and consider alternative processes to more efficiently incorporate future changes to state program requirements into federal regulations without a rulemaking.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: EPA agrees with GAO's analysis that state program requirements and changes should be approved and codified in federal regulations. However, EPA does not agree with GAO's recommendation to conduct one comprehensive rulemaking to achieve this. In November 2016, EPA officials said they will continue to explore alternative methods for maintaining federal enforceability under the current statutory provisions; it plans to finish its efforts in January 2017. GAO will continue to monitor this recommendation.
    Recommendation: To ensure that EPA's oversight of the class II program is effective at protecting drinking water sources from the underground injection of large amounts of wastewater that will be produced with increasing domestic oil and gas production, the Administrator of the Environmental Protection Agency should evaluate and revise, as needed, UIC program guidance on effective oversight to identify essential activities that EPA headquarters and regions need to conduct to effectively oversee state and EPA managed programs.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: In November 2016, EPA stated that it has developed a national framework for oversight of the UIC program and to transfer knowledge to new staff. EPA said that it will continue to evaluate whether to update its guidance. We are continuing to monitor EPA's progress on this recommendation.
    Director: Mark L. Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: FCC should determine whether it needs to collect additional data to understand the prevalence and context of broadcaster agreements. FCC should also evaluate whether broadcaster agreements affect its media policy goals of competition, localism, and diversity.

    Agency: Federal Communications Commission
    Status: Open

    Comments: FCC has acknowledged the need for more information to be able to determine the extent to which sharing agreements between television broadcasters may affect diversity, competition, and localism. As a result, FCC required that commercial television stations disclose their sharing agreements in their public inspection files. In May 2017, FCC said that the agency has not done any new analysis since issuing the new disclosure requirement. We will continue to monitor whether FCC conducts any new analysis of whether broadcaster agreements affect the agency's media policy goals of competition, localism, and diversity as called for by our recommendation.
    Director: Mark L. Goldstein
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To provide information on the impact of federal investments in expanding broadband infrastructure, the Secretary of Agriculture should include BIP performance information as part of the USDA's annual performance plan and report by comparing actual results achieved against the current subscribership goal.

    Agency: Department of Agriculture
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Charlie Jeszeck
    Phone: (202) 512-7215

    4 open recommendations
    Recommendation: To improve IRS's enforcement and compliance efforts, decrease the administrative and financial burden of maintaining both electronic and paper-based form processing systems, and reduce plan reporting costs, Congress should consider providing the Department of the Treasury with the authority to require that the Form 5500 series be filed electronically.

    Agency: Congress
    Status: Open

    Comments: As of 5/31/17, Congress has taken no action.
    Recommendation: To improve the usefulness, reliability, and comparability of Form 5500 data for all stakeholders while limiting the burden on the filing community, the Secretaries of DOL and Treasury, and the Director of PBGC should consider implementing the findings from our panel when modifying plan investment and service provider fee information, including: (1) revising Schedule H plan asset categories to better match current investment vehicles and provide more transparency into plan investments; (2) revising the Schedule of Assets attachments to create a standard searchable format; (3) developing a central repository for EIN and PN numbers for filers and service providers to improve the comparability of form data across filings; (4) clarifying Schedule C instructions for direct, eligible indirect, and reportable indirect compensation so plan fees are reported more consistently and, as we recommended in the past, better align with the 408(b)(2) fee disclosures; and (5) simplifying and clarify Schedule C service provider codes to increase reporting consistency.

    Agency: Department of Labor
    Status: Open

    Comments: In 2016, DOL in coordination with IRS and PBGC has implemented cross-year edit checks into EFAST in an effort to improve the consistency in key identifying information, such as the EIN, Plan Number and Plan Name. These checks aim to verify identifying information submitted on the Form 5500 and to notify the filer and government agencies of inconsistencies, which affords filers the ability to review and modify crucial identifying information prior to submission. Additionally, if the filer chooses to submit data that may contain inconsistent information, the edit test indicators provide government users with the ability to more readily detect filings containing potential errors in the identifying information for further review and correction. DOL has also collaborated with PBGC and IRS in issuing proposed revisions to the Form 5500 Series in a Notice of Proposed Forms Revisions. The deadline for public comment ended December 5, 2016. The proposed revisions in the Notice reflect efforts of DOL, IRS, and PBGC to improve the Form 5500 reporting for filers, the public, and the agencies by among other things, (1) modernizing financial information filed by regarding plans; (2) updating fee and expense information on plan service providers with a focus on harmonizing annual reporting requirement with DOL's 408(b)(2); financial disclosure requirements; (3) enhancing the ability to mine data files on annual returns/reports; and (4) improving compliance with ERISA and the Code through selected new questions regarding plan operation, service provider relationships, and financial management of plans. Specifically, in the Notice the agencies propose that Schedule H report assets held and assets disposed of during the plan year to provide more transparency and a more complete report of plan's annual investments and that that the Schedule of Assets be revised to require reporting of assets held through direct filing entities. Additionally, the agencies are proposing revisions to the Schedule H, Schedule of Assets that require filers to complete standardized Schedules in a format enabling data to captured electronically. This requirement would enable importation of information from the Schedules of Assets into structured databases that DOL would make available to the public from each year's Form 5500 Series filing. The agencies are also proposing to add clarifying definitions and instructions to improve the consistency of Form 5000 responses. This includes clarification of conventions to identify filers by name and identifying numbers to help mitigate confusion about legal identities with which plans transact and improve comparability of form data across filings. In addition, the agencies also propose revisions to Schedule C to require reporting of indirect compensation for service provider subject to 408(b)(2) requirements and for all compensation that is required to be disclosed. Further, the Schedule C instructions would be clarified to track more closely with the language of the 408(b)(2) regulations. The agencies are also proposing to limit the codes for Schedule C and requiring the filer to more simply indicate all types of services for each provider identified. Additionally, they propose a requirement to indicate all the types of fees/compensation separately when reporting sources of compensation from parties other than plan and plan sponsor. The agencies are reviewing the public comments and expect the process to continue through 2017. While the Agencies have made considerable efforts to address our recommendation in the proposed revisions to the Form 5500, they have not made any decisions on whether to make changes to the forms or DOL regulations, and have not decided on a timeline for implementation of any changes to the form or DOL regulations that the Agencies ultimately may decide to adopt. We will close this recommendation once the revision is final.
    Recommendation: To improve the usefulness, reliability, and comparability of Form 5500 data for all stakeholders while limiting the burden on the filing community, the Secretaries of DOL and Treasury, and the Director of PBGC should consider implementing the findings from our panel when modifying plan investment and service provider fee information, including: (1) revising Schedule H plan asset categories to better match current investment vehicles and provide more transparency into plan investments; (2) revising the Schedule of Assets attachments to create a standard searchable format; (3) developing a central repository for EIN and PN numbers for filers and service providers to improve the comparability of form data across filings; (4) clarifying Schedule C instructions for direct, eligible indirect, and reportable indirect compensation so plan fees are reported more consistently and, as we recommended in the past, better align with the 408(b)(2) fee disclosures; and (5) simplifying and clarify Schedule C service provider codes to increase reporting consistency.

    Agency: Department of the Treasury
    Status: Open

    Comments: In 2016, DOL in coordination with IRS and PBGC has implemented cross-year edit checks into EFAST in an effort to improve the consistency in key identifying information, such as the EIN, Plan Number and Plan Name. These checks aim to verify identifying information submitted on the Form 5500 and to notify the filer and government agencies of inconsistencies, which affords filers the ability to review and modify crucial identifying information prior to submission. Additionally, if the filer chooses to submit data that may contain inconsistent information, the edit test indicators provide government users with the ability to more readily detect filings containing potential errors in the identifying information for further review and correction. IRS has also collaborated with DOL and PBGC in issuing proposed revisions to the Form 5500 Series in a Notice of Proposed Forms Revisions. The deadline for public comment ended December 5, 2016. The proposed revisions in the Notice reflect efforts of DOL, IRS, and PBGC to improve the Form 5500 reporting for filers, the public, and the agencies by among other things, (1) modernizing financial information filed by regarding plans; (2) updating fee and expense information on plan service providers with a focus on harmonizing annual reporting requirement with DOL's 408(b)(2); financial disclosure requirements; (3) enhancing the ability to mine data files on annual returns/reports; and (4) improving compliance with ERISA and the Code through selected new questions regarding plan operation, service provider relationships, and financial management of plans. Specifically, in the Notice the agencies propose that Schedule H report assets held and assets disposed of during the plan year to provide more transparency and a more complete report of plan's annual investments and that that the Schedule of Assets be revised to require reporting of assets held through direct filing entities. Additionally, the agencies are proposing revisions to the Schedule H, Schedule of Assets that require filers to complete standardized Schedules in a format enabling data to captured electronically. This requirement would enable importation of information from the Schedules of Assets into structured databases that DOL would make available to the public from each year's Form 5500 Series filing. The agencies are also proposing to add clarifying definitions and instructions to improve the consistency of Form 5000 responses. This includes clarification of conventions to identify filers by name and identifying numbers to help mitigate confusion about legal identities with which plans transact and improve comparability of form data across filings. In addition, the agencies also propose revisions to Schedule C to require reporting of indirect compensation for service provider subject to 408(b)(2) requirements and for all compensation that is required to be disclosed. Further, the Schedule C instructions would be clarified to track more closely with the language of the 408(b)(2) regulations. The agencies are also proposing to limit the codes for Schedule C and requiring the filer to more simply indicate all types of services for each provider identified. Additionally, they propose a requirement to indicate all the types of fees/compensation separately when reporting sources of compensation from parties other than plan and plan sponsor. The agencies are reviewing the public comments and expect the process to continue through 2017. While the Agencies have made considerable efforts to address our recommendation in the proposed revisions to the Form 5500, they have not made any decisions on whether to make changes to the forms or DOL regulations, and have not decided on a timeline for implementation of any changes to the form or DOL regulations that the Agencies ultimately may decide to adopt. We will close this recommendation once the revision is final.
    Recommendation: To improve the usefulness, reliability, and comparability of Form 5500 data for all stakeholders while limiting the burden on the filing community, the Secretaries of DOL and Treasury, and the Director of PBGC should consider implementing the findings from our panel when modifying plan investment and service provider fee information, including: (1) revising Schedule H plan asset categories to better match current investment vehicles and provide more transparency into plan investments; (2) revising the Schedule of Assets attachments to create a standard searchable format; (3) developing a central repository for EIN and PN numbers for filers and service providers to improve the comparability of form data across filings; (4) clarifying Schedule C instructions for direct, eligible indirect, and reportable indirect compensation so plan fees are reported more consistently and, as we recommended in the past, better align with the 408(b)(2) fee disclosures; and (5) simplifying and clarify Schedule C service provider codes to increase reporting consistency.

    Agency: Pension Benefit Guaranty Corporation
    Status: Open

    Comments: In 2016, DOL in coordination with IRS and PBGC has implemented cross-year edit checks into EFAST in an effort to improve the consistency in key identifying information, such as the EIN, Plan Number and Plan Name. These checks aim to verify identifying information submitted on the Form 5500 and to notify the filer and government agencies of inconsistencies, which affords filers the ability to review and modify crucial identifying information prior to submission. Additionally, if the filer chooses to submit data that may contain inconsistent information, the edit test indicators provide government users with the ability to more readily detect filings containing potential errors in the identifying information for further review and correction. PBDC has also collaborated with DOL and IRS in issuing proposed revisions to the Form 5500 Series in a Notice of Proposed Forms Revisions. The deadline for public comment ended December 5, 2016. The proposed revisions in the Notice reflect efforts of DOL, IRS, and PBGC to improve the Form 5500 reporting for filers, the public, and the agencies by among other things, (1) modernizing financial information filed by regarding plans; (2) updating fee and expense information on plan service providers with a focus on harmonizing annual reporting requirement with DOL's 408(b)(2); financial disclosure requirements; (3) enhancing the ability to mine data files on annual returns/reports; and (4) improving compliance with ERISA and the Code through selected new questions regarding plan operation, service provider relationships, and financial management of plans. Specifically, in the Notice the agencies propose that Schedule H report assets held and assets disposed of during the plan year to provide more transparency and a more complete report of plan's annual investments and that that the Schedule of Assets be revised to require reporting of assets held through direct filing entities. Additionally, the agencies are proposing revisions to the Schedule H, Schedule of Assets that require filers to complete standardized Schedules in a format enabling data to captured electronically. This requirement would enable importation of information from the Schedules of Assets into structured databases that DOL would make available to the public from each year's Form 5500 Series filing. The agencies are also proposing to add clarifying definitions and instructions to improve the consistency of Form 5000 responses. This includes clarification of conventions to identify filers by name and identifying numbers to help mitigate confusion about legal identities with which plans transact and improve comparability of form data across filings. In addition, the agencies also propose revisions to Schedule C to require reporting of indirect compensation for service provider subject to 408(b)(2) requirements and for all compensation that is required to be disclosed. Further, the Schedule C instructions would be clarified to track more closely with the language of the 408(b)(2) regulations. The agencies are also proposing to limit the codes for Schedule C and requiring the filer to more simply indicate all types of services for each provider identified. Additionally, they propose a requirement to indicate all the types of fees/compensation separately when reporting sources of compensation from parties other than plan and plan sponsor. The agencies are reviewing the public comments and expect the process to continue through 2017. While the Agencies have made considerable efforts to address our recommendation in the proposed revisions to the Form 5500, they have not made any decisions on whether to make changes to the forms or DOL regulations, and have not decided on a timeline for implementation of any changes to the form or DOL regulations that the Agencies ultimately may decide to adopt. We will close this recommendation once any revision are made final.
    Director: Brian J. Lepore
    Phone: (202) 512-4523

    2 open recommendations
    Recommendation: In order to facilitate the efforts of installation planners to efficiently implement the requirements of the Unified Facilities Criteria and DOD Instruction 4715.03, the Secretary of Defense--in conjunction with the Secretaries of the military departments--should provide further direction and information that clarifies the planning actions that should be taken to account for climate change in installation Master Plans and Integrated Natural Resource Management Plans. At a minimum, further direction could include definitions of key terms, such as the definition of "climate change" recently included in DOD Manual 4715.03; further information about changes in applicable building codes and design standards that account for potential climate change impacts; and further information about potential projected impacts of climate change for individual installations.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with our recommendation to provide further direction and information that clarifies the planning actions that should be taken to account for climate change in installation Master Plans and Integrated Natural Resource Management Plans, including providing further information about potential projected impacts of climate change for individual installations. Although DOD has not fully implemented this recommendation, DOD has started to take actions to address components of the recommendation. For example, the Department issued DOD Directive 4715.21 (January 14, 2016), in which DOD defines climate change. Also, the Strategic Environmental Research and Development Program produced the report entitled Regional Sea Level Scenarios for Coastal Risk Management (April, 2016) and accompanying database, in which DOD provides regionalized sea level and extreme water level scenarios for three future time horizons (2035, 2065, and 2100) for 1,774 DOD sites worldwide. DOD intends the report and database to be used by planners to adapt to sea level rise, one impact of climate change. However, during July 2017 follow-up work, we learned that the department has not yet provided these planners with projections for the full set of expected impacts of weather effects associated with climate change.
    Recommendation: In order to improve the military services' ability to make facility investment decisions in accordance with DOD's strategic direction to include climate change adaptation considerations and additionally, to demonstrate an emphasis on proposing projects with an adaption component to installation planners, the Secretary of Defense should direct the Secretaries of the military departments to clarify instructions associated with the processes used to compare potential military construction projects for approval and funding so that, at a minimum, climate change adaptation is considered as a project component that may be needed to address potential climate change impacts on infrastructure.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with our recommendation to clarify instructions associated with the processes used to compare potential military construction projects for approval and funding so that, at a minimum, climate change adaptation is considered as a project component that may be needed to address potential climate change impacts on infrastructure. DOD stated that climate change may be one of many factors that can affect facilities and impact mission and readiness, and that the department will review processes and criteria, such as the Unified Facilities Criteria, to strengthen consideration of climate change adaptation. DOD concurred with our recommendation to provide further direction and information that clarifies the planning actions that should be taken to account for climate change in installation Master Plans and Integrated Natural Resource Management Plans, including providing further information about potential projected impacts of climate change for individual installations. Although DOD has not fully implemented this recommendation, during September 2016 follow-up work, we learned that the Army has started to take actions to address components of the recommendation. Specifically, in briefing slides presented to congressional staff in 2016, the Army noted that two military construction projects were sited in a manner specifically designed to mitigate the impacts of climate change. These projects were a powertrain facility at Corpus Christi Army Depot and a waste water treatment plant at West Point. However, as of July 2017, DOD had not provided us with evidence that the department's components have clarified instructions associated with the processes used to compare potential military construction projects for approval and funding.
    Director: Mctigue Jr, James R
    Phone: (202) 512-7968

    4 open recommendations
    including 2 priority recommendations
    Recommendation: Congress should consider expanding the mandate for partnerships and corporations to electronically file their tax returns to cover a greater share of filed returns.

    Agency: Congress
    Status: Open

    Comments: No legislation enacted as of March 2017. Current law requires entities that file more than 250 returns during a year or partnerships with more than 100 partners to file electronically. A bill has been introduced in Congress, S. 3178, which would gradually lower the threshold to 20 returns. Requiring greater digitization of tax return information, as GAO suggested in May 2014, would help the Internal Revenue Service identify which partnership and S corporation tax returns would be most productive to examine. Improving IRS's selection of partnership and S corporation returns to examine would also benefit compliant taxpayers whose returns may otherwise be selected for examination. Further, expanded e-filing would reduce IRS's tax return processing costs.
    Recommendation: The Commissioner of Internal Revenue should develop and implement a strategy to better estimate (1) the extent and nature of partnership misreporting, and (2) the effectiveness of partnership examinations in detecting this misreporting.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open
    Priority recommendation

    Comments: As of April 2017, IRS had initiated the Partnership Research Study (PRS). PRS is a smaller scale version of IRS's originally planed National Research Program (NRP) study for partnerships. IRS decided to conduct the smaller scale study because of resource constraints (the NRP study would have required IRS to audit 10,000 partnership tax returns, which is more than all the partnership returns that IRS normally audits in the course of a year; through PRS IRS plans to audit about 2,000 returns). PRS will be similar to an NRP study in that there are mandatory issues that will be audited, and stringent requirements for surveying (dismissing) examinations. IRS has started auditing 1,750 returns and will begin auditing 500 more returns starting in November. IRS is hopeful that PRS will allow it to determine (1) whether the differences in examination rates across different types of business entities are justified, and (2) whether an improved tool for selecting partnerships for examination, such as an updated partnership discriminant function, should be developed.
    Recommendation: The Commissioner of Internal Revenue should use the better information on noncompliance and program effectiveness to determine (1) whether the differences in examination rates across different types of business entities are justified, and (2) whether an improved tool for selecting partnerships for examination, such as an updated partnership discriminant function, should be developed.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open
    Priority recommendation

    Comments: As of April 2017, IRS had initiated the Partnership Research Study (PRS). PRS is a smaller scale version of IRS's originally planed National Research Program (NRP) study for partnerships. IRS decided to conduct the smaller scale study because of resource constraints (the NRP study would have required IRS to audit 10,000 partnership tax returns, which is more than all the partnership returns that IRS normally audits in the course of a year; through PRS IRS plans to audit about 2,000 returns). PRS will be similar to an NRP study in that there are mandatory issues that will be audited, and stringent requirements for surveying (dismissing) examinations. IRS has started auditing 1,750 returns and will begin auditing 500 more returns starting in November. IRS is hopeful that PRS will allow it to determine (1) whether the differences in examination rates across different types of business entities are justified, and (2) whether an improved tool for selecting partnerships for examination, such as an updated partnership discriminant function, should be developed.
    Recommendation: While IRS works to improve the quality of its Schedule K-1 data, the Commissioner of Internal Revenue should develop a plan for conducting testing or other analysis to determine whether the improved Schedule K-1 data, perhaps combined with other IRS information about businesses and taxpayers, could be used more effectively to ensure compliance with the reporting of flow-through income.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS stated that it understands the objective of this recommendation and, at such time that resources are available to enhance capabilities, it would consider the proposed methodology of advanced testing. However, based on current and anticipated budget constraints, it does not expect its plans to change in the near future.
    Director: Lorelei St. James
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To improve information needed for USPS and congressional decision making as well as transparency for all stakeholders, USPS's executive leaders should collect and analyze updated data on delivery mode costs and the potential savings from converting delivery points to less costly modes of delivery and establish a time frame for publicly reporting the results.

    Agency: United States Postal Service
    Status: Open

    Comments: USPS plans to implement this recommendation by May 2018. According to USPS, this will require additional data collection and analysis. For example, USPS plans to assess its delivery network to understand the potential for converting delivery points, but has not yet collected data on the potential savings of large-scale conversions from door delivery to other modes of delivery. USPS stated that for each delivery point, USPS will need to analyze the location, property rights, zoning laws, and logistical and other legal issues. In addition, USPS said it planned future research to understand the impact of delivery mode conversion on mail volume and revenue.
    Director: Jacqueline M. Nowicki
    Phone: (617) 788-0580

    3 open recommendations
    Recommendation: In order to improve grantees' planning and implementation efforts, increase the effectiveness of grantee efforts to integrate and manage resources, and learn more about the program's impact, the Secretary of Education should clarify program guidance about planning and implementation grants to provide reasonable assurance that planning grantees are better prepared to continue their efforts in the absence of implementation funding. Additional guidance could include encouraging grantees to set aside a small amount of the grant to identify and deliver early, tangible benefits to their neighborhoods.

    Agency: Department of Education
    Status: Open

    Comments: Education stated that it would communicate to planning grant applicants that implementation funding is contingent on the availability of funds and that it would clarify to grantees that planning grant funds could be used to achieve early, tangible benefits. However, Education has not awarded any new planning grants since 2012. In FY17, ED reported that if new funding becomes available for the Promise Neighborhoods' planning and implementation awards, the Department will emphasize to all interested applicants that grant awards are contingent on the availability of funds and the results of the competitive award process. Education also stated that it would provide more targeted technical assistance to planning grant recipients regarding strategies for continuing grantees' efforts absent implementation funding. In 2015, its technical assistance provider published information on planning for growth and sustainability of Promise Neighborhoods.
    Recommendation: In order to improve grantees' planning and implementation efforts, increase the effectiveness of grantee efforts to integrate and manage resources, and learn more about the program's impact, the Secretary of Education should develop and disseminate to grantees on an ongoing basis an inventory of federal programs and resources that can contribute to the Promise Neighborhoods program's goal to better support coordination across agency lines.

    Agency: Department of Education
    Status: Open

    Comments: Education stated that it would work with its technical assistance providers to create a mechanism to distribute a comprehensive list of external funding opportunities, programs and resources on a regular basis to better support the grantees' implementation efforts. In FY15, ED reported that the program office held a grantee meeting in July 2015 featuring at least three workshops on sustainability and leveraging additional funding sources. The program office also had a website (promiseneighborhoods.ed.gov) with a number of resources under the "toolbox" tab that can assist interested programs in financing their ongoing needs. While the workshops and web resources were good first steps that can assist grantees, GAO maintains that Education, rather than individual grantees, is best positioned to develop and share such an inventory of federal programs that relate to the goals of the Promise Neighborhoods program. Without such an inventory, Education may be missing opportunities to better support grantees; find other federal program for future coordination efforts; and identify potential fragmentation, overlap and duplication at the federal level. In FY17, Education did not provide any updates on this recommendation, nor has it provided such an inventory.
    Recommendation: In order to improve grantees' planning and implementation efforts, increase the effectiveness of grantee efforts to integrate and manage resources, and learn more about the program's impact, the Secretary of Education should develop a plan to use the data collected from grantees to conduct a national evaluation of the program.

    Agency: Department of Education
    Status: Open

    Comments: Education stated that it would consider options for how and whether it can use the data collected from grantees to conduct a national evaluation. As a first step, Education said it would conduct a systematic evaluation of the reliability and validity of the data. In its 2016 Notice of Funding Availability for Implementation Grants, Education acknowledged that grantees have struggled to collect the full range of data necessary to conduct meaningful evaluation activities and emphasized the importance of helping grantees develop robust data systems. In addition, in its agency comments, Education had stated that it had not received sufficient funding to support a national evaluation. In FY2017, ED provided documentation of its request for funding for conducting an evaluation and the response to the request. However, the entity within ED that is responsible for impact evaluations maintains that it has no plans to conduct an impact evaluation, given that grantees were not randomly selected. GAO agrees that the program was not designed for impact evaluation, however, as we reported, there are other options for evaluating such programs that can provide meaningful information about how well grantees are addressing the problem of poor student outcomes in impoverished neighborhoods. Not evaluating the program limits Education and other agencies from learning about the extent to which model is effective and should be replicated. Developing an evaluation plan would provide critical information about the resources required to conduct an evaluation, and could better inform future funding requests for such an evaluation.
    Director: Anne-Marie Fennell
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To assist the Corps in preparing sound and credible cost estimates for soliciting bids for hopper dredge work by industry, the Secretary of Defense should direct the Corps of Engineers to develop a written plan for conducting a study to obtain and periodically update data on hopper dredging costs for its cost estimates, including reliable data on industry hopper dredge equipment and labor rates.

    Agency: Department of Defense
    Status: Open

    Comments: In November 2016, Corps officials reported that they met with private industry officials in August 2016 to obtain updated information on the private dredge fleet, including information on private vessel upgrades. This information could help inform their cost estimates, according to the officials. The Corps has not developed a written plan for conducting a study to obtain and periodically update data on hopper dredging costs for Corps cost estimates and in October 2015 indicated that it was difficult to obtain industry-wide cost data for hopper dredges. Specifically, the Corps said that hopper dredges are unique vessels manufactured to individual company specifications, with unique components and operating costs. The Corps stated it intended to work with the dredging industry to obtain the latest hopper dredge cost information available and would update its cost and pricing data for preparing cost estimates based on that information.
    Director: Zina D.Merritt
    Phone: (202) 512-5257

    1 open recommendations
    Recommendation: To improve the efficiency of data exchanges between LMP and other service ammunition systems, the Secretary of Defense, in coordination with the Under Secretary of Defense for Acquisition, Technology, and Logistics, should direct the Secretary of the Navy to (1) take steps to incorporate Defense Logistics Management Standards (DLMS) into the Ordnance Information System and (2) direct the Commandant of the Marine Corps to take similar steps with regard to the Ordnance Information System-Marine Corps.

    Agency: Department of Defense
    Status: Open

    Comments: The Navy and Marine Corps have taken steps to incorporate Defense Logistics Management Standards into their ammunition information systems -- Ordnance Information System and Ordnance Information System-Marine Corps, respectively. The Navy has provided some documentation, and the Marine Corps has stated that it would provide documentation in the near future as well.
    Director: Thomas Melito
    Phone: (202) 512-9601

    3 open recommendations
    including 3 priority recommendations
    Recommendation: To strengthen USAID's ability to help ensure that its food aid prepositioning program meets the goal of reducing delivery time frames in a cost-effective manner, the USAID Administrator should systematically collect, and ensure the reliability and validity of, data on delivery time frames for all emergency food aid shipments, including prepositioned food aid shipments.

    Agency: United States Agency for International Development
    Status: Open
    Priority recommendation

    Comments: USAID concurred with this recommendation and noted that Food for Peace (FFP) was reviewing what actions are needed to ensure that reliable data on delivery time frames for all emergency aid is collected from cooperating sponsors. In 2015, USAID officials noted that they were exploring options for developing a prepositioning tracking system, but were still in the early stages. As of April 2017, the new system has yet to be operational.
    Recommendation: To strengthen USAID's ability to help ensure that its food aid prepositioning program meets the goal of reducing delivery time frames in a cost-effective manner, the USAID Administrator should systematically monitor and assess data on delivery time frames for prepositioned food aid shipments.

    Agency: United States Agency for International Development
    Status: Open
    Priority recommendation

    Comments: USAID concurred with this recommendation and noted that it awarded a contract for an independent evaluation of the timeliness of prepositioning activities, which, along with the GAO report, will inform the ongoing revision to FFP's strategy for the prepositioning program. As of April 2017, USAID has yet to address this recommendation of systematically monitoring and assessing data on delivery time frames for prepositioned food aid shipments.
    Recommendation: To strengthen USAID's ability to help ensure that its food aid prepositioning program meets the goal of reducing delivery time frames in a cost-effective manner, the USAID Administrator should systematically monitor and assess costs associated with commodity procurement, shipping, and storage for prepositioned food aid shipments.

    Agency: United States Agency for International Development
    Status: Open
    Priority recommendation

    Comments: USAID concurred with this recommendation and noted that it awarded a contract for an independent evaluation of the cost-effectiveness of prepositioning activities, which, along with the GAO report, will inform the ongoing revision to FFP's strategy for the prepositioning program. As of April 2017, USAID has yet to address this recommendation on systematically monitoring and assessing costs associated with commodity procurement, shipping, and storage for prepositioned food aid shipments.
    Director: Maurer, Diana C
    Phone: (202) 512-9627

    1 open recommendations
    Recommendation: To help ensure the accuracy of its Senior Federal Official Travel Reports, the Administrator of GSA should collect additional information from agencies on instances where travel is not being reported because of an exemption for intelligence agencies, as opposed to some other reason, and include such information in its reports where departmental data do not include trips pursuant to an agency's exercise of a reporting exemption.

    Agency: General Services Administration
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: Rebecca Gambler
    Phone: (202) 512-8777

    1 open recommendations
    Recommendation: To better ensure DSOs' and students' compliance with OPT requirements, and strengthen efforts to identify and assess potential risks in OPT, the Director of ICE should direct SEVP to develop and distribute guidance to DSOs on how to determine whether a job is related to a student's area of study and require DSOs to provide information in SEVIS to show that they took steps, based on this guidance, to help ensure that the student's work is related to the area of study.

    Agency: Department of Homeland Security: United States Immigration and Customs Enforcement
    Status: Open

    Comments: As of April 2015, SEVP has made progress in developing employment guidance to support DSOs in determining whether a job is related to a student's area of study and requiring DSOs to provide such information in SEVIS. SEVP stated that it has drafted such guidance and it is being reviewed by SEVP subject matter experts. In addition, SEVP stated that it is developing information requirements for DSOs to attest that they adhered to the new employment guidance document in SEVIS, which requires system enhancements. In May 2016, the new STEM OPT regulation went into effect and, among other things, SEVP officials stated that it requires much greater detail on the scope of the employment and how it is related to the earned degree. As of October 2016, SEVP expects that non-STEM guidance on field of study will be finalized by the second quarter of fiscal year 2017.
    Director: Marcia Crosse
    Phone: (202) 512-7114

    1 open recommendations
    Recommendation: To enhance its oversight of drug shortages, particularly as the agency fine-tunes the manner in which it gathers data on shortages and transitions from its database to a more robust system, the Commissioner of FDA should conduct periodic analyses using the existing drug shortages database (and, eventually, the new drug shortages information system) to routinely and systematically assess drug shortage information, and use this information proactively to identify risk factors for potential drug shortages early, thereby potentially helping FDA to recognize trends, clarify causes, and resolve problems before drugs go into short supply.

    Agency: Department of Health and Human Services: Food and Drug Administration
    Status: Open

    Comments: In August 2017, FDA reported that it had not conducted any rigorous analysis of predictors of drug shortages nor have new drug risk factors been identified. Although FDA adopted a new, commercially developed data system, the "Shortage Tracker" to track drug shortages in March 2016, it is used to help the Drug Shortage Staff manage their workload. FDA reported that this system has now been fully operational for over a year. However, no trend analysis relating to drug shortages has been conducted and the agency has no plans to conduct such analyses at this time.
    Director: Fleming, Susan A
    Phone: (202) 512-2834

    2 open recommendations
    including 1 priority recommendation
    Recommendation: To improve the CSA program, the Secretary of Transportation should direct the FMCSA Administrator to revise the SMS methodology to better account for limitations in drawing comparisons of safety performance information across carriers; in doing so, the Secretary of Transportation should direct the FMCSA Administrator to conduct a formal analysis that specifically identifies: (1) limitations in the data used to calculate SMS scores including variability in the carrier population and the quality and quantity of data available for carrier safety performance assessments, and (2) limitations in the resulting SMS scores including their precision, confidence, and reliability for the purposes for which they are used.

    Agency: Department of Transportation
    Status: Open
    Priority recommendation

    Comments: As of October 2016, FMCSA continues to maintain that they do not agree with our methodology or conclusions. While FMCSA's position about our specific recommendation is unchanged, FMCSA noted that Section 5221 of the FAST Act directed the National Academies of Science (NAS) to conduct a safety correlation study of the CSA program, and specifically FMCSA's Safety Measurement System's (SMS) methodology. FMCSA stated that if the outcome of the NAS study results in recommendations for SMS changes, they will address those recommendations accordingly. We continue to believe this recommendation has merit and could help the agency better target FMCSA's resources to the carriers that pose the highest risk of crashing, as we demonstrate in our report. For example, we reported that FMCSA requires a minimum level of information for a carrier to receive an SMS score; however, this requirement is not strong enough to produce sufficiently reliable scores. As a result, GAO found that FMCSA identified many carriers as high risk that were not later involved in a crash, potentially causing FMCSA to miss opportunities to intervene with carriers that were involved in crashes. FMCSA's methodology is limited because of insufficient information, which reduces the precision of SMS scores. GAO found that by scoring only carriers with more information, FMCSA could better identify high risk carriers likely to be involved in crashes. This illustrative approach involves trade-offs; it would assign SMS scores to fewer carriers, but these scores would generally be more reliable and thus more useful in targeting FMCSA's scarce resources.
    Recommendation: To improve the CSA program, the Secretary of Transportation should direct the FMCSA Administrator to ensure that any determination of a carrier's fitness to operate properly accounts for limitations we have identified regarding safety performance information.

    Agency: Department of Transportation
    Status: Open

    Comments: While FMCSA does not agree with our methodology or conclusions, we believe this recommendation has merit and could help the agency better target FMCSA's resources to the carriers that pose the highest risk of crashing, as we demonstrate in our report. For example, we reported that FMCSA requires a minimum level of information for a carrier to receive an SMS score; however, this requirement is not strong enough to produce sufficiently reliable scores. As a result, GAO found that FMCSA identified many carriers as high risk that were not later involved in a crash, potentially causing FMCSA to miss opportunities to intervene with carriers that were involved in crashes. FMCSA's methodology is limited because of insufficient information, which reduces the precision of SMS scores. GAO found that by scoring only carriers with more information, FMCSA could better identify high risk carriers likely to be involved in crashes. This illustrative approach involves trade-offs; it would assign SMS scores to fewer carriers, but these scores would generally be more reliable and thus more useful in targeting FMCSA's scarce resources.
    Director: St James, Lorelei
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: As part of the development of a national maritime strategy and a national freight strategic plan, the Secretary of Transportation should direct MARAD--in consultation with maritime industry stakeholders--to study and identify any potential problems in ensuring that U.S. mariners are adequately trained to meet the needs of the entire maritime industry, including the domestic waterways. Public forums, such as MARAD's roundtable discussions, could serve as a means for gaining industry input on potential training issues.

    Agency: Department of Transportation
    Status: Open

    Comments: On April 7, 2017 GAO requested an update on the status of MARAD's position on whether or not the recommendation would be implemented. In June 2016, MARAD indicated that it had not made this determination. In response to GAO's latest inquiry, MARAD indicated that it was in the process of checking on whether any action had been taken within the agency to implement the recommendation.
    Director: Brown, Kay E
    Phone: (202) 512-7215

    2 open recommendations
    Recommendation: In order to help inform federal, state, and local initiatives to prevent and respond to child sexual abuse by school personnel, the Secretary of Education should lead an effort, in collaboration with the Secretary of HHS and the Attorney General, to leverage resources, expertise, and capacities across the departments to determine the most cost-effective way to disseminate federal information so that relevant state and local educational agencies, child welfare agencies, and criminal justice entities are aware of and have access to it.

    Agency: Department of Education
    Status: Open

    Comments: In May 2016, the Department of Education reported that on November 16, 2015, the Office of Safe and Healthy Students within the Office of Elementary and Secondary Education convened a meeting with federal partners to explore ways in which the agencies can better support states and to devise dissemination strategies for sharing information and providing technical assistance in the most cost- effective ways to state and local educational agencies and child welfare agencies, and ensure that resources are accessible to the various stakeholders. It noted several next steps including creating and implementing a Federal dissemination plan for the new adult sexual misconduct guidance, repository of federal resources, and for information on all state-level mandates and policies addressing adult sexual misconduct in schools. GAO will consider this recommendation closed when the department provides timelines for the completion of these activities and documentation of their completion.
    Recommendation: In order to help inform federal, state, and local initiatives to prevent and respond to child sexual abuse by school personnel, the Secretary of Education should lead an effort, in collaboration with the Secretary of HHS and the Attorney General, to leverage resources, expertise, and capacities across the departments to identify mechanisms to better track and analyze the prevalence of child sexual abuse by school personnel through existing federal data collection systems, such as the School Survey on Crime and Safety, the National Child Abuse and Neglect Data System, and the National Crime Victimization Survey.

    Agency: Department of Education
    Status: Open

    Comments: The Department of Education reported that experts within the National Center for Education Statistics (NCES) consulted with research partners in the Department of Justice and academic research experts to determine if an effective item or item set about this important issue could be derived. After review of extant sources and consultation with item development experts, a clear question that would result in meaningful information from school administrator respondents could not be developed. They also noted that they understand there is continuing interest on this issue and will continue studying item possibilities for the next School Survey on Crime and Safety (SSOCS) provided the collection is funded. As of May 2016, NCES does not have funds to field SSOCS after 2016, but there is a request in the 2016 budget to support a 2018 collection. GAO will consider this recommendation closed when the department has taken the above mentioned action to continue studying item possibilities for the next SSOCS if the collection is funded.
    Director: Shear, William B
    Phone: (202) 512-8678

    4 open recommendations
    Recommendation: To help ensure that agencies are tracking the effect of strategic sourcing on small businesses, OMB's Administrator for Federal Procurement Policys should monitor agencies' compliance with the requirement to maintain baseline data and performance measures on small business participation in strategic sourcing initiatives.

    Agency: Executive Office of the President: Office of Management and Budget: Office of Federal Procurement Policy
    Status: Open

    Comments: OMB officials have stated that they are in the process of addressing this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Consistent with OMB guidance and to track the effect of strategic sourcing on small businesses, the Secretaries of DOD, DHS, HUD, and the Interior, and the Administrator of NASA should collect baseline data and establish performance measures on the inclusion of small businesses in strategic sourcing initiatives.

    Agency: Department of Defense
    Status: Open

    Comments: DOD officials have stated that they are in the process of addressing this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Consistent with OMB guidance and to track the effect of strategic sourcing on small businesses, the Secretaries of DOD, DHS, HUD, and the Interior, and the Administrator of NASA should collect baseline data and establish performance measures on the inclusion of small businesses in strategic sourcing initiatives.

    Agency: Department of the Interior
    Status: Open

    Comments: Interior officials have stated that they are in the process of addressing this recommendation. When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Recommendation: Consistent with OMB guidance and to track the effect of strategic sourcing on small businesses, the Secretaries of DOD, DHS, HUD, and the Interior, and the Administrator of NASA should collect baseline data and establish performance measures on the inclusion of small businesses in strategic sourcing initiatives.

    Agency: National Aeronautics and Space Administration
    Status: Open

    Comments: NASA officials provided an update in March 2017. They stated that they consider the inclusion of small businesses and small disadvantaged businesses throughout the strategic sourcing process and that they track performance on their small business goals at the agency and buying office level. However, they stated they had no plans to track baseline data and performance measures on small business inclusion for individual strategic sourcing efforts or strategic sourcing efforts grouped by categories because they did not see the benefit of doing so. As we stated in our report, OMB memorandums require baseline data and a measure of the change in small business spending for each individual initiative. Therefore, we continue to believe this recommendation has merit and should be fully implemented.
    Director: Wise, David J
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To provide increased transparency about the funding amounts agencies are spending to maintain their assets and manage their backlogs, the Director of OMB should require the OMB Deputy Director for Management, as chair of the FRPC, in collaboration and consultation with FRPC member agencies, to collect information through FRPP or other mechanisms on agencies' costs for annual recurring maintenance and repair performed--information that is currently incorporated within agencies' annual operating costs--and report summary level information in the FRPC's fiscal year report. This recommendation is not intended to limit FRPC from continuing to collect and report on agencies' overall annual operating costs, which can include annual maintenance costs plus other operating expenses such as the cost of utilities.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: As of December 2015, OMB had worked with the FRPC to develop a method to collect annual recurring maintenance and repair data in the FRPP. This effort includes (1) developing separate definitions for "operations" and "maintenance" costs, which are currently reported in the FRPP as a combined cost number, and (2) defining a methodology that agencies can use to consistently collect and report annual deferred maintenance and repair expenditures. OMB expects these actions to be completed by the fiscal year 2018 FRPP reporting cycle. As of March 28, 2017, OMB had not provided GAO with any additional updates regarding the status of this recommendation.
    Director: Rectanus, Lori
    Phone: (202) 512-2834

    4 open recommendations
    Recommendation: The Secretary of Transportation should direct the FHWA Administrator to collect data, on an ongoing basis, about which local public agencies are administering federal-aid projects.

    Agency: Department of Transportation
    Status: Open

    Comments: As of August 2017, FHWA informed us it had no plans to collect data about which local public agencies are administering federal-aid projects.
    Recommendation: The Secretary of Transportation should direct the FHWA Administrator to collect information, on an ongoing basis, from state DOTs on local public agencies' capabilities.

    Agency: Department of Transportation
    Status: Open

    Comments: As of August 2017, FHWA informed us that it did not plan collect information on the capabilities of local public agencies on an ongoing basis. In 2017 FHWA released the results of a compliance assessment review which assessed the capabilities of selected local public agencies. We are reviewing FHWA's efforts and the extent to which they address our recommendation.
    Recommendation: The Secretary of Transportation should direct the FHWA Administrator to identify and disseminate minimum and uniform qualification criteria for state DOTs to determine whether local public agencies are capable and equipped to administer federal-aid projects.

    Agency: Department of Transportation
    Status: Open

    Comments: As of August 2017, FHWA informed us it had no plans to identify and disseminate minimum and uniform qualification criteria for state DOTs to determine whether local public agencies are capable and equipped to administer federal-aid projects.
    Recommendation: The Secretary of Transportation should direct the FHWA Administrator to explore opportunities to make administration of federal-aid projects by local public agencies more efficient by examining: (a) the circumstances in which issuing guidance on administrative flexibilities targeted at local agencies would be appropriate, and (b) a potential dollar threshold under which the use of federal funds may no longer be cost-effective.

    Agency: Department of Transportation
    Status: Open

    Comments: As of August 2017, FHWA informed us that it did not plan to explore a dollar threshold under which the use of federal funds may no longer be cost-effective. However, FHWA told us it has provided guidance in this regard, and has continued disseminating guidance on administrative flexibilities beneficial to locally administered projects. We are reviewing FHWA's actions and the extent to which its these efforts address our recommendation.
    Director: Gomez, Jose A
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: To take advantage of opportunities to collect UCMR data on additional unregulated contaminants, Congress should consider amending SDWA to give EPA the flexibility to select more than 30 contaminants for monitoring under the UCMR program if high-priority contaminants, such as those on the Contaminant Candidate List (CCL) or contaminants of emerging concern, can be included at minimal cost, with minimal additional burden on public water systems, and while using analytical methods that EPA is already employing.

    Agency: Congress
    Status: Open

    Comments: As of December 2016, Congress has not taken action to address this matter; we will continue to monitor actions and provide updated information when it becomes available.
    Recommendation: To optimize the ability of the UCMR data to support regulatory determinations, Congress should consider adjusting the statutory time frames for the UCMR and regulatory determinations cycles so that EPA can use the UCMR data to support regulatory determinations in the same cycle.

    Agency: Congress
    Status: Open

    Comments: As of December 2016, Congress has not taken action to address this matter; we will continue to monitor actions and provide updated information when it becomes available.
    Director: Wise, David J
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To better ensure the quality of both the more detailed data that agencies collect on their structures and the summary information submitted in the FRPP, the Director of the Office of Management and Budget should, in collaboration with FRPC, develop guidance to improve agencies' internal controls to produce consistent, accurate, and reliable data on their structures.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: When we confirm the actions that OMB has taken in response to this recommendation, we will provide updated information.
    Director: Dicken, John E
    Phone: (202) 512-7114

    1 open recommendations
    Recommendation: The Secretary of HHS should direct the Administrator of CMS to monitor the relationship between PPACA-based FULs and the NADACs on an ongoing basis to help determine whether PPACA-based FULs effectively control federal Medicaid expenditures without reducing beneficiary access to drugs subject to FULs over time.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As part of the final rule implementing the PPACA-based FUL formula, CMS monitors the relationship between the FUL and the NADAC for individual drugs on an ongoing basis and ensures that the FUL does not fall below the NADAC. CMS, however, does not monitor the relationship between the FUL and NADAC in aggregate. This monitoring would provide CMS information on the extent to which the FUL effectively controls federal Medicaid expenditures, particularly in cases where there may be potential for over-reimbursement. CMS officials expect that, by mid-2017, many states will determine reimbursement using an average acquisition cost based on the NADAC. As a result, any potential variation between the FUL and NADAC would be reduced according to CMS officials. We plan to obtain state plan amendments from CMS to confirm whether states are reimbursing at an average acquisition cost or using some other methodology to control Medicaid expenditures.
    Director: Kohn, Linda T
    Phone: (202) 512-7114

    5 open recommendations
    Recommendation: To help ensure that qualified CDRs promote improved quality and efficiency of physician care for Medicare beneficiaries, the Secretary of Health and Human Services should direct Centers for Medicare & Medicaid Services (CMS) to establish key requirements for qualified CDRs that focus on improving quality and efficiency. These requirements could include, for example, having CDRs (1) identify key areas of opportunity to improve quality and efficiency for their target populations and collect additional measures designed to address them, (2) collect a core set of measures established by CMS, and (3) demonstrate that their processes for auditing the accuracy and completeness of the data they collect are systematic and rigorous.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As it has since initiation of the qualified CDR program, CMS continues to allow qualified CDRs to choose what quality measures they will track within very broad parameters. While it has developed a PQRS cross-cutting measure set requirement for physicians using other reporting mechanisms, this requirement does not apply to qualified CDRs. CMS officials report that they have addressed data accuracy and completeness by sharing with qualified CDRs issues and discrepancies that have been found in the data submitted so far.
    Recommendation: To help ensure that qualified CDRs promote improved quality and efficiency of physician care for Medicare beneficiaries, the Secretary of Health and Human Services should direct CMS to establish a requirement for qualified CDRs to demonstrate improvement on key measures of quality and efficiency for their target populations.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: CMS officials report that they are working to implement this recommendation, but they have not yet put forward any specific proposals to address it.
    Recommendation: To help ensure that qualified CDRs promote improved quality and efficiency of physician care for Medicare beneficiaries, the Secretary of Health and Human Services should direct CMS to establish a process for monitoring compliance with requirements for qualified CDRs that draws on relevant expert judgment. This process should assess CDR performance on each requirement in a way that takes into account the varying circumstances of CDRs and their available opportunities to promote quality and efficiency improvement for their target populations.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The limited changes for qualified clinical data registries that CMS outlined in its CY2016 proposed rule in July 2015 do not address this recommendation. CMS officials report that they are working to implement this recommendation, but the approach they describe focuses on assessing changes in the data submitted by qualified CDRs over several years.
    Recommendation: To help ensure that qualified CDRs promote improved quality and efficiency of physician care for Medicare beneficiaries, the Secretary of Health and Human Services should determine and implement actions to reduce barriers to the development of qualified CDRs, such as (1) developing guidance that clarifies Health Insurance Portability and Accountability Act requirements to promote participation in qualified CDRs; (2) working with private sector entities to make relevant multipayer cost data available to qualified CDRs; (3) testing one or more models of shared savings between Medicare and qualified CDRs that achieve reduced Medicare expenditures with improved quality of care, and (4) providing technical assistance to qualified CDRs.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The limited changes for qualified clinical data registries that CMS outlined in its CY2016 proposed rule in July 2015 do not address the specific barriers to the development of qualified CDRs that we identified in our report. However, CMS officials report that they have provided technical assistance to qualified CDRs through monthly support calls and an annual kick-off meeting held in spring 2015.
    Recommendation: To help ensure that qualified CDRs promote improved quality and efficiency of physician care for Medicare beneficiaries, the Secretary of Health and Human Services should determine key data elements needed by qualified CDRs--such as those relevant for a required core set of measures--and direct Office of the National Coordinator for Health Information Technology and CMS to include these data elements, if feasible, in the requirements for certification of EHRs under the EHR incentive programs.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: The limited changes for qualified clinical data registries that CMS outlined in its CY2016 proposed rule in July 2015 do not address this recommendation.
    Director: Wilshusen, Gregory C
    Phone: (202) 512-6244

    12 open recommendations
    Recommendation: To improve the consistency and effectiveness of governmentwide data breach response programs, the Director of OMB should update its guidance on federal agencies' responses to a PII-related data breach to include: (1) guidance on notifying affected individuals based on a determination of the level of risk; (2) criteria for determining whether to offer assistance, such as credit monitoring to affected individuals; and (3) revised reporting requirements for PII-related breaches to US-CERT, including time frames that better reflect the needs of individual agencies and the government as a whole and consolidated reporting of incidents that pose limited risk.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: The Office has yet to provide information related to implementing this recommendation. Subsequent to the agency stating that is has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary of Defense should direct the Secretary of the Army to require documentation of the reasoning behind risk determinations for breaches involving PII.

    Agency: Department of Defense
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the department stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary of Defense should direct the Secretary of the Army to require an evaluation of the agency's response to data breaches involving PII to identify lessons learned that could be incorporated into agency security and privacy policies and practices.

    Agency: Department of Defense
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the department stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary of Health and Human Services should direct the Administrator for the Centers for Medicare & Medicaid Services to require documentation of the risk assessment performed for breaches involving PII, including the reasoning behind risk determinations.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the department stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary of Health and Human Services should direct the Administrator for the Centers for Medicare & Medicaid Services to document the number of affected individuals associated with each incident involving PII.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the department stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary of Health and Human Services should direct the Administrator for the Centers for Medicare & Medicaid Services to require an evaluation of the agency's response to data breaches involving PII to identify lessons learned that could be incorporated into agency security and privacy policies and practices.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the department stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Chairman of the Federal Reserve Board should require documentation of the risk assessment performed for breaches involving PII, including the reasoning behind risk determinations.

    Agency: Federal Reserve System
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the agency stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Chairman of the Federal Reserve Board should document the number of affected individuals associated with each incident involving PII.

    Agency: Federal Reserve System
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the agency stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Chairman of the Federal Reserve Board should require an evaluation of the agency's response to data breaches involving PII to identify lessons learned that could be incorporated into agency security and privacy policies and practices.

    Agency: Federal Reserve System
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the agency stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Commissioner of the Internal Revenue Service should require an evaluation of the agency's response to data breaches involving PII to identify lessons learned that could be incorporated into agency security and privacy policies and practices.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the agency stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary of Veterans Affairs should require an evaluation of the agency's response to data breaches involving PII to identify lessons learned that could be incorporated into agency security and privacy policies and practices.

    Agency: Department of Veterans Affairs
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the department stating that it has taken action, we plan to verify whether implementation has occurred.
    Recommendation: To improve their response to data breaches involving PII, the Secretary the Federal Retirement Thrift Investment Board should update procedures to include the number of individuals affected as a factor that should be considered in assessing the likely risk of harm.

    Agency: Federal Retirement Thrift Investment Board
    Status: Open

    Comments: We have not yet validated agency actions on this recommendation. Subsequent to the agency stating that it has taken action, we plan to verify whether implementation has occurred.
    Director: Mackin, Michele
    Phone: (202) 512-4841

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To help mitigate confusion about the use of reverse auctions in federal acquisitions, the Director of the Office of Management and Budget should take steps to amend the FAR to address agencies' use of reverse auctions.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open
    Priority recommendation

    Comments: In providing comments on this report, OMB generally concurred with this recommendation but, as of July 2017, had not yet publicly released a draft of any related proposed FAR rule(s). In July 2017, OMB staff stated that a FAR team had drafted proposed regulatory changes to address the use of reverse auctions in response to GAO's recommendation. OMB staff said that the draft changes were undergoing review and they expected they would be published for public comment before the end of the calendar year.
    Director: Cha, Carol R
    Phone: (202) 512-4456

    2 open recommendations
    Recommendation: To improve planning and execution of the next telecommunications transition, the Administrator of General Services, in coordination with the Office of Personnel Management, should examine potential government-wide telecommunications expertise shortfalls and use the study to shape the NS2020 strategic approach.

    Agency: General Services Administration
    Status: Open

    Comments: The General Services Administration (GSA) has not addressed this recommendation. In June 2014, the agency reported that it had coordinated with OPM to incorporate key objectives in its NS2020 strategy to address and mitigate challenges with regards to government-wide expertise needed to execute the NS2020 program. However, as of May 2017, GSA had not demonstrated that it had studied potential government-wide telecommunications expertise shortfalls or used the study to shape the NS2020 strategic approach.
    Recommendation: To improve planning and execution of the next telecommunications transition, the Administrator of General Services should ensure that the lessons are applied, based on priority and available resources, to the next transition strategy.

    Agency: General Services Administration
    Status: Open

    Comments: The General Services Administration has not implemented this recommendation but has taken steps to address it. In April 2014, the agency developed a strategy for transitioning to the next telecommunications contract vehicle. The strategy described the lessons learned that contributed to the delay in the prior transition and identified approaches the agency planned to take to apply the lessons learned. For example, it identified high level plans for addressing the need for improved management of the complex acquisition process and the need for technical and contracting telecommunications expertise across the government. As of August 2016, GSA had prioritized the lessons learned and considered the resources needed to apply them. However, as of May 2017, the agency had not demonstrated that it had ensured that the lessons were applied, based on priority and available resources, to the next transition strategy. We will continue to monitor GSA's efforts to implement the recommendation.
    Director: Moran, Revae E
    Phone: (202) 512-7215

    1 open recommendations
    Recommendation: To improve the consistency and completeness of national data on participants in the WIA Adult and Dislocated Worker Programs, the Secretary of Labor should take additional steps to improve the uniformity of participant data reported by states. The Secretary of Labor should promote a formal, continuous process for improving the quality of data on participants in the WIA Adult and Dislocated Worker Programs through such measures as the following: (a) consistently sharing the results of all oversight activities with states and local areas, including findings from validation of participant data; (b) reviewing the methods used for data validation, such as its scope and error rate threshold, to identify opportunities to increase efficiencies and accountability in the process. This could include implementing, if appropriate, recommendations from the Regions' review of data validation procedures; (c) evaluating data validation efforts to determine their effects on data quality, particularly on systemic errors, and providing targeted guidance and assistance to states and local areas to address such errors; (d) regularly monitoring Social Policy Research Associates' corrections and analyses of state WIA participant data, sharing this information with states, and coordinating with states to ensure that any corrections are appropriate and accurate; and (e) collecting and disseminating promising practices to states and local areas on data collection and reporting on a regular basis.

    Agency: Department of Labor
    Status: Open

    Comments: States began using a Participant Individual Record Layout (PIRL)--which includes common reporting definitions across WIOA core programs--as of July 1, 2016, and DOL anticipates receiving the first State Annual Performance Reports based on these data by October 16, 2017. As part of this effort, DOL has held in-person training sessions with state and local officials and also provided them with technical assistance, including guidance related to implementing required data collection and reporting efforts under WIOA. In addition, DOL outlined several ongoing data validation efforts, such as adding additional edit checks and identifying and addressing technical issues as they occur. We will close this recommendation when DOL receives and processes the first state performance reports under the PIRL and furnishes documentation of its data validation efforts.
    Director: Goldenkoff, Robert N
    Phone: (202) 512-2757

    4 open recommendations
    including 3 priority recommendations
    Recommendation: To help maintain a more thorough and insightful 2020 Census development schedule in order to better manage risks to a successful 2020 Census, the Secretary of Commerce and Undersecretary of Economic Affairs should direct the U.S. Census Bureau to improve the comprehensiveness of schedules, including ensuring that all relevant activities are included in the schedule.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Bureau agreed with this recommendation and stated that it is reviewing and refining project schedules to ensure that they include the full scope of work needed to reach operational decision points for the 2020 Census. The 2020 Research and Planning Office currently has 55 decennial project schedules, consisting of more than 3,700 activities. Several project schedules were re-baselined and pushed into production in January 2014. Focused integration sessions occurred in late January and February 2014, resulting in revised schedules. The Bureau released its operational plan and other documentation in November 2015, and announced in June 2016 that it would finalize and release its 2020 Census schedule in July 2016. To fully implement this recommendation, the Bureau needs to include within its integrated master activity schedule at lower levels the activities and milestones it has already identified as needed throughout the 2020 Census lifecycle. We are beginning an audit of the Bureau's scheduling practices this summer and will review actions the Bureau may have taken to address this recommendation.
    Recommendation: To help maintain a more thorough and insightful 2020 Census development schedule in order to better manage risks to a successful 2020 Census, the Secretary of Commerce and Undersecretary of Economic Affairs should direct the U.S. Census Bureau to improve the construction of schedules, including ensuring complete logic is in place to identify the preceding and subsequent activities as well as a critical path that can be used to make decisions.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Bureau agreed with this recommendation and stated that it has already begun maturing project schedules to ensure that the logical relationships between discrete schedules are put into place. Schedule integration sessions across projects and programs were held in late January 2014 and into February 2014 and periodically since then, where work is deconstructed into detailed schedules. As the Bureau continues to mature its schedule and scheduling process for the 2020 Census and related tests, its officials say they are taking care to ensure that logical linkages are in place within the schedule and that they are adding additional activities on a rolling basis. Bureau officials believe this ongoing work with the 2020 schedule will ensure they have a robust tool to help manage the 2020 program and make key decisions. The Bureau released its operational plan and other documentation in November 2015 and announced in June 2016 that it would finalize and release its 2020 Census schedule in July 2016. To fully implement this recommendation, the Bureau needs to ensure linkage between activities and the estimated resources needed to complete them. We are beginning an audit of the Bureau's scheduling practices this summer and will review actions the Bureau may have taken to address this recommendation.
    Recommendation: To help maintain a more thorough and insightful 2020 Census development schedule in order to better manage risks to a successful 2020 Census, the Secretary of Commerce and Undersecretary of Economic Affairs should direct the U.S. Census Bureau to improve the credibility of schedules, including conducting a quantitative risk assessment.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Bureau agreed with this recommendation and stated that it has already begun maturing project schedules to ensure that the logical relationships between discrete schedules are put into place. Schedule integration sessions across projects and programs were held in late January 2014 and into February 2014 and periodically since then, where work is deconstructed into detailed schedules. As the Bureau continues to mature its schedule and scheduling process for the 2020 Census and related tests, its officials say they are taking care to ensure that logical linkages are in place within the schedule and that they are adding additional activities on a rolling basis. Bureau officials believe this ongoing work with the 2020 schedule will ensure they have a robust tool to help manage the 2020 program and make key decisions. The Bureau released its operational plan and other documentation in November 2015 and announced in June 2016 that it would finalize and release its 2020 Census schedule in July 2016. As part of the maturation process, the Bureau expects to conduct a quantitative risk assessment of decennial project schedules. In 2015, the Bureau provided us with a preliminary output from its risk analysis software as a demonstration of the type of analysis it is committed to, but more recently its officials said that they may not be able to take all the steps needed to satisfy this recommendation. To fully implement this recommendation, the Bureau needs to conduct quantitative schedule risk analyses with the resulting schedule. We are beginning an audit of the Bureau's scheduling practices this summer and will review actions the Bureau may have taken to address this recommendation.
    Recommendation: The Director of the U.S. Census Bureau should initiate a robust workforce planning process for those working on schedules related to the Master Address File, including actions such as an analysis of skills needed, to identify and address gaps in scheduling skills.

    Agency: Department of Commerce: Bureau of the Census
    Status: Open

    Comments: The Census Bureau agreed with this recommendation and states it is taking steps to improve its scheduling practices and to initiate a comprehensive workforce planning process for those working on decennial project schedules. Bureau officials state they are currently evaluating the skills needed for scheduling support of the 2020 Census and will take the appropriate steps to acquire and develop the appropriate mix of skill sets, including but not limited to developing certified scheduling staff, hiring expert contractors to assist with periodic training, and scheduling standards implementation. They also state that the Bureau is committed to continuing to strengthen the schedule management plan, practices, and methods in place for the 2020 Census. The Bureau has experienced turnover in the leadership of the team responsible for 2020 scheduling, and, as of July 2017, Bureau officials have said they are working to collect artifacts that may demonstrate how this recommendation was addressed.
    Director: Jeszeck, Charles A
    Phone: (202) 512-7215

    6 open recommendations
    Recommendation: To increase the accuracy of "potential private pension benefit information" notices that SSA sends to Social Security claimants, Congress should consider legislation shifting responsibility and necessary resources to Labor for (a) electronically collecting form 8955-SSA information on participants' deferred vested benefits, (b) maintaining an accurate federal database of those benefits, and (c) periodically sending SSA accurate information about such benefits for recent Social Security claimants identified by SSA, so that SSA may provide notices to retirees.

    Agency: Congress
    Status: Open

    Comments: As of September 2017, no congressional action has been taken in response to this recommendation.
    Recommendation: To ease the burden on plan sponsors, enhance compliance, and help ensure that disclosures to participants are written in a manner that can be understood by the average participant, Labor, IRS, and PBGC should work together to create and regularly update a comprehensive online tool for plan sponsors to search for the reports and disclosures they are required to provide based on plan type, design, and circumstances.

    Agency: Department of Labor
    Status: Open

    Comments: In November 2013, Labor officials said that they would consult with their colleagues at the Treasury Department/IRS and PBGC regarding creation of one unified online tool for plan adminstrators to search for the reports and disclosures they are required to submit based on a plan's type, design, and circumstances. However, in FY 2014, officials indicated that, although they will continue to consult with their other agency colleagues regarding creation of such a tool, they now tentativley disagree with the recommendation and believe that such a tool could be confusing, especially for small employers. In 2015, Labor raised concerns about this recommendation, continuing to question whether a unified tri-agency online tool would be valuable for sponsors of large pension plans and may be confusing to some plan sponsors, especially small employers. They further noted that they do not believe it would be appropriate for EBSA to adjust its regulatory or guidance priorities at this time or reallocate resources currently dedicated to other priority projects in order to further explore any possible merit of such an online tool. GAO continues to believe just the opposite, that a well-designed comprehensive online tool could be very helpful, especially for small employers. In FY 17, Labor reiterated its opinions from previous years.
    Recommendation: To ease the burden on plan sponsors, enhance compliance, and help ensure that disclosures to participants are written in a manner that can be understood by the average participant, Labor, IRS, and PBGC should work together to create and regularly update a comprehensive online tool for plan sponsors to search for the reports and disclosures they are required to provide based on plan type, design, and circumstances.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS officials initially noted that they are continuing their efforts to ensure that plan sponsors have access to comprehensive and up-to-date online resources. They said they had met with Labor and PBGC officials to discuss the value and feasibility of developing and maintaining a comprehensive online tool. However, with decreased resources, they believe it is unlikely for the agency to create and regularly update such a tool. However, they would continue to confer with Labor and PBGC colleagues to determine if it is possible to cross-reference existing agency resources online. As of September 2017, IRS has not provided an update on its efforts. GAO continues to believe that such a tool would be beneficial to plan sponsors of all sizes.
    Recommendation: To ease the burden on plan sponsors, enhance compliance, and help ensure that disclosures to participants are written in a manner that can be understood by the average participant, Labor, IRS, and PBGC should work together to define criteria for complying with the readability provisions in ERISA and the Internal Revenue Code (IRC), and apply the criteria to agency-generated model notices as well as those developed by plan sponsors. As part of these criteria, consider requiring clear, simple, brief highlights at the beginning of disclosures, reflecting federal plain language guidelines.

    Agency: Department of Labor
    Status: Open

    Comments: Labor officials stated that, while sensitive to plan sponsor concerns regarding liabilities that may result from ambiguities that arise when complex information is summarized using plain English criteria, they will, nevertheless, explore the application of readability standards in this context. Officials indicated they may decide it would be helpful to engage a contractor and undertake a survey or other data collection in order to evaluate this recommendation, but do not have resources budgeted in FY 2014 for such an exercise. In the meantime, they plan to continue to use modern communication techniques (such as focus group testing) to improve the effectiveness of their model notices and other standardized disclosures. In 2015, Labor reported that they need to explore the application of readability standards in light of concerns about liabilities that may result from ambiguities when complex information is summarized or presented using "plain English" criteria. Contracting for data collection would help them make an informed evaluation of this recommendation but they do not have the budgeted resources and believe it would not be appropriate to adjust priorities or reallocate resources. They will use techniques such as focus group testing to improve the effectiveness model notices and other standardized disclosures. GAO continues to believe it is important to implement a requirement to have clear, simple, brief highlights. In FY 17, Labor noted that the agency had not yet made a decision regarding future rulemaking and had suggested that the ERISA advisory counsel look at the effectiveness of disclosures.
    Recommendation: To ease the burden on plan sponsors, enhance compliance, and help ensure that disclosures to participants are written in a manner that can be understood by the average participant, Labor, IRS, and PBGC should work together to define criteria for complying with the readability provisions in ERISA and the Internal Revenue Code (IRC), and apply the criteria to agency-generated model notices as well as those developed by plan sponsors. As part of these criteria, consider requiring clear, simple, brief highlights at the beginning of disclosures, reflecting federal plain language guidelines.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: IRS officials said that they are committed to using the Federal Plain Language Guidelines as a resource in preparing model disclosures and that they will consider including brief highlights at the beginning of model disclosures. They said that it is unclear that imposing defined readability criteria on employer and plan communications is in the best interests of plan participants, administrators, sponsors, and the retirement system as a whole. However, they do see merit in directing employers and plan sponsors to the Guidelines as a resource for developing readable notices and disclosures, and are considering how best to communicate that resource to stakeholders. As of September 2017, IRS has not provided an update on these efforts.
    Recommendation: To better ensure plan participants have access to information about their rights and benefits, as currently in force under their plans, Labor should direct plan sponsors to post to any intranet website maintained by the employer, as soon as determined feasible by Labor, a copy of the most current summary plan description (SPD) and any summary of material modifications issued subsequent to that SPD.

    Agency: Department of Labor
    Status: Open

    Comments: Labor officials said that they generally support implementing such a requirement, subject to a legal determination of their authority absent legislation to issue such a directive. However, rather than addressing the recommendation as a stand-alone item, they believe it would be better to consider the benefits of such an intranet posting requirement in connection with efforts to expand or modify disclosure standards in response to their 2011 Request for Information (RFI) regarding electronic disclosure. Moreover, officials noted that, during FY 2014, Labor was focusing its regulatory resources on other higher priority projects and did not have a specific timeline for any next action on e-disclosure issues. In their 2015 response, Labor reiterated their agreement from agency comments. Based on comments from their RFI, they understand that many plan sponsors, especially those that have intranet websites, already post plan-related information for employees and that input from consumer advocates that have expressed concern about replacing employees? paper disclosure rights under ERISA with internet access. Labor has not added an e-disclosure project to its regulatory agenda but is still focusing its regulatory resources on other higher priority projects. GAO continues to believe that this is an important pursuit. In FY 17, Labor stated that they do not have any specific timeline for actions on e-disclosures.
    Director: Crosse, Marcia G
    Phone: (202) 512-7114

    3 open recommendations
    Recommendation: To improve the usefulness of IACC data and enhance its efforts to coordinate HHS autism activities and monitor all federally funded autism activities, the Secretary of Health and Human Services should direct the IACC and NIH, in support of the IACC, to provide consistent guidance to federal agencies when collecting data for the portfolio analysis and web tool so that information can be more easily and accurately compared over multiple years.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS continues to disagree with this recommendation. In the spring of 2016 NIH released fiscal years 2011 and 2012 data, and in the spring of 2017, it released fiscal year 2013 data and made these data available through the IACC Web Tool. GAO continues to believe that the issuance of consistent guidance could enhance coordination and monitoring and that implementing this recommendation would be beneficial.
    Recommendation: To improve the usefulness of IACC data and enhance its efforts to coordinate HHS autism activities and monitor all federally funded autism activities, the Secretary of Health and Human Services should direct the IACC and NIH, in support of the IACC, to create a document or database that provides information on non-research autism-related activities funded by the federal government and make this document or database publicly available.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS continues to disagree with this recommendation. However, GAO believes that having a document or database that contains current information on these non-research activities is an important aspect of fulfilling the IACC's responsibility to monitor all federal autism activities, not just research. In May 2016, we issued another report on federal autism activities (GAO-16-446). During our work for this engagement, we found that HHS and the IACC have recently taken actions required by the Autism CARES Act that could help coordinate federal non-research autism activities and implement our November 2013 recommendation. First, as directed by the act, in April 2016, the Secretary of Health and Human Services designated an official to serve as the Autism Coordinator to oversee national autism research, services, and support activities and ensure that autism activities funded by HHS and other federal agencies are not unnecessarily duplicative. Secondly, the Act required the development of a strategic plan for autism research, including for services and supports as practicable, for individuals with autism and the families of such individuals. The plan is to include recommendations to ensure that autism research, and services and support activities to the extent practicable, of HHS and other federal departments and agencies are not unnecessarily duplicative. During IACC meetings in 2016, NIH staff and IACC members discussed updating the strategic plan to include services and supports. This plan is expected to be published in calendar year 2017. We acknowledge the steps taken by HHS and the IACC in response to the Autism CARES Act; however, we believe continued action is needed to develop these initial steps into methods for identifying and monitoring non-research autism-related activities funded by the federal government. We believe that continued fulfillment of provisions in the Autism CARES Act could help the department implement GAO's 2013 recommendation.
    Recommendation: To improve the usefulness of IACC data and enhance its efforts to coordinate HHS autism activities and monitor all federally funded autism activities, the Secretary of Health and Human Services should direct the IACC and NIH, in support of the IACC, to identify projects through its monitoring of federal autism activities--including Office of Autism Research Coordination's annual collection of data for the portfolio analysis and the IACC's annual process to update the strategic plan--that may result in unnecessary duplication and thus may be candidates for consolidation or elimination, and identify potential coordination opportunities among agencies.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS continues to disagree with this recommendation. However, GAO questions the purpose and value of devoting federal resources to collecting these data, if they are not then used to ensure federal funds are used appropriately. In May 2016, we issued another report on federal autism activities (GAO-16-446), which among other topics, examined the steps HHS and other federal agencies have taken to improve coordination and help avoid unnecessary duplication in autism research. We reported that HHS has recently taken actions required by the Autism CARES Act that could help coordinate federal autism research and implement our November 2013 recommendation. First, as directed by the act, in April 2016 the Secretary of Health and Human Services designated an official to serve as the Autism Coordinator to oversee national autism research, services, and support activities and ensure that autism activities funded by HHS and other federal agencies are not unnecessarily duplicative. Second, the Autism Cares Act requires that the IACC's strategic plan include recommendations to ensure that autism research funded by HHS and other federal agencies is not unnecessarily duplicative. During IACC meetings in 2016, NIH staff and IACC members discussed updating the strategic plan, including the aforementioned requirement. This plan is expected to be published in calendar year 2017. We acknowledge the steps taken by HHS and the IACC in response to the Autism CARES Act; however, until the designated Autism Coordinator takes steps to meet the act's requirements and the forthcoming strategic plan is published, there is a risk that opportunities to coordinate and create efficiencies and avoid unnecessary duplication in federal autism research will not be seized. We believe that continued fulfillment of provisions in the Autism CARES Act could help the department implement GAO's 2013 recommendation.
    Director: Grover, Jennifer A
    Phone: (202) 512-7141

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To help ensure that security-related funding is directed to programs that have demonstrated their effectiveness, the Secretary of Homeland Security should direct the TSA Administrator to limit future funding support for the agency's behavior detection activities until TSA can provide scientifically validated evidence that demonstrates that behavioral indicators can be used to identify passengers who may pose a threat to aviation security.

    Agency: Department of Homeland Security
    Status: Open
    Priority recommendation

    Comments: The Department of Homeland Security (DHS) did not concur with GAO's November 2013 recommendation to the TSA Administrator to limit future funding support for the agency's behavior detection activities until TSA can provide scientifically validated evidence that demonstrates that behavioral indicators can be used to identify passengers who may pose a threat to aviation security. However, as of July 2017, DHS has reduced funding for its behavior detection activities and taken some steps toward identifying additional evidence to support its use of behavioral indicators. TSA officials stated that GAO's recommendation contributed to DHS's decision to reduce the number of behavior detection officers (BDO) from 3,131 full-time equivalents in fiscal year 2013 to 2,393 full-time equivalents employed in fiscal year 2016. Further, in the summer of 2016 and consistent with the Aviation Security Act of 2016, the agency began assigning BDOs to other positions at passenger screening checkpoints where they are able to observe passengers while performing screening duties. According to TSA officials, all BDOs have now been converted into transportation security officers with behavior detection capabilities, which is expected to reduce the cost of the agency's behavior detection activities. As of August 2017, TSA does not yet have an estimate of any associated cost reductions. Since GAO's 2013 report, TSA has revised its list of behavioral indicators and taken some steps to identify evidence that these indicators can be used to identify passengers who may pose a threat to aviation security. Specifically, TSA hired a contractor to search available literature for sources supporting its revised list of 36 behavioral indicators. However, in 2017, GAO reviewed all 178 sources TSA identified and found that 98 percent (175 of 178) did not provide valid evidence for specific behavioral indicators in its revised list and that the remaining 3 sources could be used as valid evidence to support 8 of the 36 indicators. GAO reported that TSA should continue to limit funding for the agency's behavior detection activities until TSA can provide valid evidence demonstrating that behavioral indicators can be used to identify passengers who may pose a threat to aviation security, consistent with the recommendation in its November 2013 report.
    Director: Goldstein, Mark L
    Phone: (202) 512-2834

    4 open recommendations
    Recommendation: To ensure that the increasing risks of GPS disruptions to the nation's critical infrastructure are effectively managed, the Secretary of Homeland Security should increase the reliability and usefulness of the GPS risk assessment by developing a plan and time frame to collect relevant threat, vulnerability, and consequence data for the various critical infrastructure sectors, and periodically review the readiness of data to conduct a more data-driven risk assessment while ensuring that DHS's assessment approach is more consistent with the National Infrastructure Protection Plan (NIPP).

    Agency: Department of Homeland Security
    Status: Open

    Comments: DHS officials had previously indicated that DHS's Office of Infrastructure Protection (IP) and Office of Cyber and Infrastructure Analysis (OCIA) have discussed an update of the GPS risk assessment, noting that such an update may be included in fiscal year 2017 planning documents. However, as of February 2017, no documentation had been provided that demonstrates such plans. Additionally, information from DHS shows that DHS has continued other efforts to collect potentially relevant threat, vulnerability, and consequence data for various GPS equipment in use. For example, according to DHS officials, DHS has conducted visits to major maritime, finance, wireless communications, and electricity firms to gauge their understanding of GPS vulnerabilities and of technology- and strategy-based efforts to improve GPS resilience, and DHS documentation shows that DHS has held events to test GPS receivers as part of assessing vulnerabilities. We will update the status of this recommendation after we receive additional information from DHS.
    Recommendation: To ensure that the increasing risks of GPS disruptions to the nation's critical infrastructure are effectively managed, the Secretary of Homeland Security should, as part of current critical infrastructure protection planning with Sector-Specific Agencys (SSAs) and sector partners, develop and issue a plan and metrics to measure the effectiveness of GPS risk mitigation efforts on critical infrastructure resiliency.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of February 2017, DHS documentation shows that DHS has worked with Sector Specific Agencies (SSAs) and other interagency partners to help manage GPS risks and continues to communicate information on risks to critical infrastructure partners. For example, according to DHS officials, this included briefing field staff and developing questions for infrastructure surveys to gather information on GPS resilience at the facility level. According to DHS officials, at the national level DHS included GPS in discussions with SSAs on topics they could include in their Sector-Specific Plans (each SSA develops a Sector-Specific Plan to detail risk management in its critical infrastructure sector), but DHS has also indicated that sector-oriented metrics are not a viable means of assessing risk management actions. We will update the status of this recommendation after we receive additional information from DHS.
    Recommendation: To improve collaboration and address uncertainties in fulfilling the National Security Presidential Directive 39 (NSPD-39) backup-capabilities requirement, the Secretaries of Transportation and Homeland Security should establish a formal, written agreement that details how the agencies plan to address their shared responsibility. This agreement should address uncertainties, including clarifying and defining DOT's and DHS's respective roles, responsibilities, and authorities; establishing clear, agreed-upon outcomes; establishing how the agencies will monitor and report on progress toward those outcomes; and setting forth the agencies' plans for examining relevant issues, such as the roles of SSAs and industry, how NSPD-39 fits into the NIPP risk management framework, whether an update to the NSPD-39 is needed, or other issues as deemed necessary by the agencies.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As of February 2017, the National Executive Committee for Space-Based Positioning, Navigation, and Timing (PNT) Executive Steering group had established an interagency team called the "Complementary PNT Tiger Team" co-chaired by DHS, DOT, and DOD. This team was formed to manage the federal government's efforts to establish a national backup system to GPS. According to DHS officials, this organizational structure obviates the need for a formal, written agreement between DOT and DHS specific to GPS backup responsibilities. They also stated that, in a separate but related effort, DHS, DOT, and DOD are discussing a tri-lateral agreement that covers a broad spectrum of PNT-related responsibilities and activities. We will update the status of this recommendation after we receive additional information from DHS.
    Recommendation: To improve collaboration and address uncertainties in fulfilling the National Security Presidential Directive 39 (NSPD-39) backup-capabilities requirement, the Secretaries of Transportation and Homeland Security should establish a formal, written agreement that details how the agencies plan to address their shared responsibility. This agreement should address uncertainties, including clarifying and defining DOT's and DHS's respective roles, responsibilities, and authorities; establishing clear, agreed-upon outcomes; establishing how the agencies will monitor and report on progress toward those outcomes; and setting forth the agencies' plans for examining relevant issues, such as the roles of SSAs and industry, how NSPD-39 fits into the NIPP risk management framework, whether an update to the NSPD-39 is needed, or other issues as deemed necessary by the agencies.

    Agency: Department of Transportation
    Status: Open

    Comments: As of February 2017, the National Executive Committee for Space-Based Positioning, Navigation, and Timing (PNT) Executive Steering group had established an interagency team--called the "Complementary PNT Tiger Team"--co-chaired by DHS, DOT, and DOD. This team was formed to manage the federal government's efforts to establish a national backup system to GPS. According to DHS officials, this organizational structure obviates the need for a formal, written agreement between DOT and DHS specific to GPS backup responsibilities. They also stated that, in a separate but related effort, DHS, DOT, and DOD are discussing a tri-lateral agreement that covers a broad spectrum of PNT-related responsibilities and activities. We will update the status of this recommendation after we receive additional information from DOT.
    Director: Trimble, David C
    Phone: (202) 512-3841

    3 open recommendations
    Recommendation: To improve DOE's management and oversight of the WFO program, the Secretary of Energy should require laboratories to establish and follow written procedures for developing WFO project budgets and for charging costs to WFO projects.

    Agency: Department of Energy
    Status: Open

    Comments: According to DOE, the Chief Financial Officer will address this recommendation as part of the revisions to DOE Order 520.1A. As of March 2017, DOE anticipates that the updated order will be completed in the first quarter of fiscal year 2018.
    Recommendation: To improve DOE's management and oversight of the WFO program, the Secretary of Energy should ensure that annual summary reports of WFO activities are prepared so that data on those activities are readily available for those who need this information.

    Agency: Department of Energy
    Status: Open

    Comments: On December 5, 2016, DOE issued revised order 481.1D, Strategic Partnership Projects (SPP) [Formerly Known as Work for Others (Non-Department of Energy Funded Work)] and has removed the requirement to issue annual summary reports of Work for Others activities. Instead, the revised order states that reports can be prepared on an "as needed" basis.
    Recommendation: To improve DOE's management and oversight of the WFO program, the Secretary of Energy should establish performance measures that incorporate key attributes of successful performance measures and that address the objectives of the WFO program.

    Agency: Department of Energy
    Status: Open

    Comments: On December 5, 2016, DOE issued revised order 481.1D Strategic Partnership Projects (SPP)[Formerly Known as Work for Others (Non-Department of Energy Funded Work)]. DOE states that this order addresses performance measures and that the corrective action is closed. Although the order directs DOE Field Office Managers to "establish performance measures to assess the effectiveness of the procedures for SPP review, acceptance, authorization and monitoring consistent with NNSA policies and procedures", it does not further identify specific performance measures that address the objectives of the SPP program as indicated in the order.
    Director: Cackley, Alicia P
    Phone: (202) 512-8678

    1 open recommendations
    Recommendation: Congress should consider strengthening the current consumer privacy framework to reflect the effects of changes in technology and the marketplace--particularly in relation to consumer data used for marketing purposes--while also ensuring that any limitations on data collection and sharing do not unduly inhibit the economic and other benefits to industry and consumers that data sharing can accord. Among the issues that should be considered are: (1) the adequacy of consumers' ability to access, correct, and control their personal information in circumstances beyond those currently accorded under FCRA; (2) whether there should be additional controls on the types of personal or sensitive information that may or may not be collected and shared; (3) changes needed, if any, in the permitted sources and methods for data collection; and (4) privacy controls related to new technologies, such as web tracking and mobile devices.

    Agency: Congress
    Status: Open

    Comments: As of April 2017, Congress has not taken action on this matter.
    Director: Farrell, Brenda S
    Phone: (202) 512-3604

    4 open recommendations
    Recommendation: To improve DOD's estimates and comparisons of the full cost of its military, civilian, and contractor workforces and to improve DOD's methodology for estimating and comparing the full cost of its various workforces, the Secretary of Defense should direct the Office of Cost Assessment and Program Evaluation to further develop guidance for cost elements that users have identified as challenging to calculate, such as general and administrative, overhead, advertising and recruiting, and training.

    Agency: Department of Defense
    Status: Open

    Comments: According to DOD's April 2017 report on Comparing the Cost of Civilians and Contractors, DOD's Cost Assessment and Program Evaluation (CAPE) office is updating fiscal year 2017 estimates in its Full Cost of Manpower (FCoM) system to reflect separate officer and enlisted training costs. If more specific cost estimates are required, users of FCoM are directed to cost estimating tools operated by the military departments.
    Recommendation: To improve DOD's estimates and comparisons of the full cost of its military, civilian, and contractor workforces and to improve DOD's methodology for estimating and comparing the full cost of its various workforces, the Secretary of Defense should direct the Office of Cost Assessment and Program Evaluation to develop business rules for estimating the full cost of National Guard and Reserve personnel.

    Agency: Department of Defense
    Status: Open

    Comments: According to DOD's April 2017 report in Comparing the Cost of Civilians and Contractors, a cost estimating function for Reserve Component personnel far exceeds the combination of variables for developing active component and DOD civilian cost estimates. Due to the scope of the Full Cost of Manpower (FCoM) contract, OSD(CAPE) has not adopted this recommendation in terms of a web-based application. However, OSD(CAPE) intends to address general business rules for Reserve Component cost estimates in the next DoDI revision.
    Recommendation: To improve DOD's estimates and comparisons of the full cost of its military, civilian, and contractor workforces and to improve DOD's methodology for estimating and comparing the full cost of its various workforces, the Secretary of Defense should direct the Office of Cost Assessment and Program Evaluation, in coordination with the department's Office of the Actuary and appropriate federal actuarial offices, to reevaluate the inclusion and quantification of pension, retiree health care costs, and other relevant costs of an actuarial nature and make revisions as appropriate.

    Agency: Department of Defense
    Status: Open

    Comments: According to DOD's April 2017 report on Comparing the Cost of Civilians and Contractors, OSD(CAPE) has reviewed the inclusion of payments that the government makes to retirement and health benefits. All identified costs that are attributable to current retirees and past service of active civilian and military personnel, such as unfunded liabilities, are being revised in the cost estimating guidelines. OSD(CAPE) intends to incorporate these changes in the next DoDI revision and coordinate a review with the Office of the DoD Actuaty.
    Recommendation: To improve DOD's estimates and comparisons of the full cost of its military, civilian, and contractor workforces and to improve DOD's ability to estimate contractor support costs, the Secretary of Defense should direct the Office of Cost Assessment and Program Evaluation, consistent with established practices for developing credible cost estimates, to research the data sources it is currently using and reassess its contractor support data sources for use when determining contractor support costs.

    Agency: Department of Defense
    Status: Open

    Comments: According to DOD's April 2017 report on Comparing the Cost of Civilian and Contractors, the department's efforts to improve data sources are ongoing.
    Director: Gootnick, David B
    Phone: (202) 512-3149

    2 open recommendations
    Recommendation: In order to improve the ability of the U.S. agencies participating in the Joint Economic Management Committee (JEMCO) and Joint Economic Management and Financial Accountability Committee (JEMFAC) to conduct required oversight of compact funds, the Secretary of the Interior should direct the Director of Insular Affairs, as Chairman of JEMCO, to coordinate with other JEMCO-member U.S. agencies to have JEMCO take all necessary steps, or, as the administrator of compact grants, to directly take all necessary steps, to ensure that the FSM (1) completes satisfactory plans to address annual decrements in compact funds, (2) produces reliable indicator data used to track progress in education and health, and (3) addresses all single audit findings in a timely manner.

    Agency: Department of the Interior
    Status: Open

    Comments: JEMCO accepted decrement plans from the FSM which addressed one element of the recommendation. However, as of June 16th, 2017 the other parts of the recommendation have not been addressed.
    Recommendation: In order to improve the ability of the U.S. agencies participating in the JEMCO and JEMFAC committees to conduct required oversight of compact funds, the Secretary of the Interior should direct the Director of Insular Affairs, as Chairman of the JEMFAC, to coordinate with other JEMFAC-member U.S. agencies to have JEMFAC take all necessary steps, or, as the administrator of compact grants, to directly take all necessary steps, to ensure that the RMI (1) completes satisfactory plans to address annual decrements in compact funds, (2) produces reliable indicator data used to track progress in education and health, and (3) addresses all single audit findings in a timely manner.

    Agency: Department of the Interior
    Status: Open

    Comments: JEMFAC accepted decrement plans from the RMI, which addressed one element of the recommendation. However, as of June 16th, 2017 the other parts of the recommendation have not been addressed.
    Director: Rusco, Franklin W
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: The Secretary of the Interior should direct the Director of the Bureau of Land Management to take steps, including making changes to AFMSS, and in any new system that replaces AFMSS, to improve the ability of staff to identify wells that are a high priority for environmental inspection and to incorporate information on the inspection history of wells into the environmental inspection prioritization process.

    Agency: Department of the Interior
    Status: Open

    Comments: BLM concurred with the recommendation and has initiated action to update its Application for permit to drill (APD) permit processing system. This new system will be known as AFMSS II and, when fully implemented, may address GAO's recommendations. Currently, BLM's actions are insufficient to close this recommendation because they have not completed the updates to AFMISS. Specifically, BLM has not completed its update of AFMSS II to cover environmental inspections. We will continue to follow up with BLM as the agency continues to take action to improve its well tracking system. As of September 2017, BLM said it intends to update AFMSS II to cover environmental issues but has not yet done so.
    Recommendation: The Secretary of the Interior should direct the Director of the Bureau of Land Management to take steps to ensure that environmental violations or problems and enforcement actions are documented in a consistent manner.

    Agency: Department of the Interior
    Status: Open

    Comments: When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
    Director: White, James R
    Phone: (202) 512-9110

    1 open recommendations
    Recommendation: To ensure that IRS is meeting the stated goals of CAP, the Principal Deputy Commissioner of Internal Revenue and Deputy Commissioner for Services and Enforcement should track savings from Compliance Maintenance and CAP overall and develop a plan for reinvesting any savings.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: As of March 2017, IRS had taken some steps to implement this recommendation, but is not fully tracking the amount of dollar savings from using CAP nor developing a plan to reinvest any savings, as GAO recommended in August 2013. IRS is tracking savings by analyzing and comparing the workload inventory of account coordinators who handle CAP cases against team coordinators who handle non-CAP cases. This caseload comparison is a part of IRS's annual CAP evaluation and was included in its June 2014 CAP evaluation plan. Based on GAO's review of the evaluation plan and results, IRS's caseload comparison did not show the amount of dollar savings from CAP. The comparison for tax years 2010 through 2012 showed that account coordinators handling CAP cases exclusively or in conjunction with non-CAP cases have a larger caseload than team coordinators handling non-CAP cases. In addition, IRS has not developed a plan for reinvesting any savings, as GAO recommended in August 2013. Such a plan could help IRS increase audit coverage. IRS stated that it cannot measure the CAP's impact on audit coverage because audit coverage is based on staffing and compliance priorities. Also, IRS said that while quantifying monetary savings would be difficult, it has reinvested its savings by expanding account coordinators' caseloads as shown in the average caseload of CAP and non-CAP cases worked. However, without a plan for tracking savings and using them to increase audit coverage, IRS cannot be assured that the savings are effectively invested in either CAP or non-CAP taxpayers with a high compliance risk. IRS is evaluating the CAP program to determine how it fits with IRS's future vision for examinations. It has no timetable for completing this evaluation. IRS did not accept new CAP applications for 2016, deciding that CAP would be limited to taxpayers who are in the program for 2017.
    Director: Fennell, Anne-marie Lasowski
    Phone: (202) 512-3841

    2 open recommendations
    Recommendation: To help the agencies enhance their abilities to identify their firefighting aircraft needs and better ensure they obtain aircraft that meet those needs, the Secretaries of Agriculture and the Interior should direct the Chief of the Forest Service and the Deputy Assistant Secretary for Public Safety, Resource Protection, and Emergency Services, respectively, to, subsequent to the completion of the first two recommendations, update the agencies' strategy documents for providing a national firefighting aircraft fleet to include analysis based on information on aircraft performance and effectiveness and to reflect input from stakeholders throughout the fire aviation community.

    Agency: Department of Agriculture
    Status: Open

    Comments: According to Forest Service and Interior officials, the National Interagency Aviation Committee, which includes members from both agencies, has drafted an Aviation Strategy and has solicited feedback from interagency stakeholders. The committee plans to present the strategy for senior level review in October 2017. The Forest Service additionally reports that it has begun developing its own aviation strategy for 2019-2023, and expects to certify it by September, 2018. The Forest Service strategy will be linked to the Interagency Aviation Strategy.
    Recommendation: To help the agencies enhance their abilities to identify their firefighting aircraft needs and better ensure they obtain aircraft that meet those needs, the Secretaries of Agriculture and the Interior should direct the Chief of the Forest Service and the Deputy Assistant Secretary for Public Safety, Resource Protection, and Emergency Services, respectively, to, subsequent to the completion of the first two recommendations, update the agencies' strategy documents for providing a national firefighting aircraft fleet to include analysis based on information on aircraft performance and effectiveness and to reflect input from stakeholders throughout the fire aviation community.

    Agency: Department of the Interior
    Status: Open

    Comments: According to Forest Service and Interior officials, the National Interagency Aviation Committee, which includes members from both agencies, has drafted an Aviation Strategy and has solicited feedback from interagency stakeholders. The committee plans to present the strategy for senior level review in October 2017.
    Director: Bagdoyan, Seto J
    Phone: (202) 512-4749

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To improve SSA's ability to detect and prevent potential DI cash benefit overpayments due to work activity during the 5-month waiting period, the Commissioner of Social Security should assess the costs and feasibility of establishing a mechanism to detect potentially disqualifying earnings during all months of the waiting period, including those months of earnings that the agency's enforcement operation does not currently detect and implement this mechanism, to the extent that an analysis determines it is cost-effective and feasible.

    Agency: Social Security Administration
    Status: Open
    Priority recommendation

    Comments: While the Social Security Administration (SSA) initially concurred with our August 2013 recommendation, as of February 2017, SSA has not assessed costs and feasibility of establishing a mechanism to detect potentially disqualifying earnings during all months of the waiting period. Instead, SSA concluded that conducting a study at this time would yield unreliable information because the agency's ability to obtain and track earnings from alternative sources is changing due to several requirements of the Bipartisan Budget Act of 2016, which SSA believes will likely affect GAO's concerns. GAO continues to believe that undertaking an analysis to assess costs and feasibility could provide SSA with more comprehensive information with which to decide on potential revisions to its enforcement operation. We will continue to monitor SSA's efforts in this area.
    Director: Gomez, Jose A
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To improve EPA's management of the conditional registration process, the Administrator of EPA should direct the Director of the Office of Pesticide Programs to complete plans to automate data related to conditional registrations to more readily track the status of these registrations and related registrant and agency actions and identify potential problems requiring management attention.

    Agency: Environmental Protection Agency
    Status: Open

    Comments: As of May 2017, EPA reported that until upgrades to OPP's database architecture are complete in the FY 18 timeframe, the agency cannot complete plans to automate data related to conditional registrations. The agency informed us that plans are currently underway to improve the functionality and accuracy of OPP databases, including the tracking of information on conditional registration. However, until this work is complete, the recommendation will remain open.
    Director: Gambler, Rebecca S
    Phone: (202) 512-8777

    3 open recommendations
    Recommendation: To improve the usefulness of southwest border crossing wait time data for informing public and management decisions, the Commissioner of CBP should identify and carry out steps that can be taken to help CBP port officials overcome challenges to consistent implementation of existing wait time estimation methodologies. Steps for ensuring consistent implementation of these methodologies could include, for example, implementing the fiscal year 2008 Western Hemisphere Travel Initiative report recommendations to use closed-circuit television cameras to measure wait time in real time and provide a standardized measurement and validation tool.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: As of May 2017, CBP officials report that in order to avoid further investment in a manual wait time methodology, the agency plans to focus resources on developing an enterprise-wide solution for automating the measurement of border delays. CBP estimates that this recommendation will be completed in October 2017.
    Recommendation: To improve the usefulness of southwest border crossing wait time data for informing public and management decisions, the Commissioner of CBP should, in consultation with Federal Highway Administration and state DOTs, assess the feasibility of replacing current methods of manually calculating wait times with automated methods, which could include assessing all of the associated costs and benefits, options for how the agency will use and publicly report the results of automated data collection, the potential trade-offs associated with moving to this new system, and other factors such as those influencing the possible expansion of existing automation efforts to the 34 other locations that currently report wait times but have no automation projects under way.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: As of May 2017, CBP's Office of Field Operations (OFO) reports working to identify a feasible and cost effective wait time solution to measure commercial vehicle delays along the southern border. Specifically, CBP officials report that they have been partnering with the Federal Highway Administration and the Texas A&M's Transportation Institute on the deployment of an automated radio-frequency identification measurement solution to measure commercial delays at eight crossings. To verify the accuracy of the automated wait time data, CBP officials report that in June 2016 they conducted a ground-truth analysis with mixed results. CBP officials report DHS Science and Technology directorate delivered their final report in February 2017 and by the end of September 2017, pending review and acceptance of the report's findings, CBP will coordinate efforts to develop the required communication protocols and data schematics for near real-time commercial vehicle wait time updates to the CBP Border Wait Time website and Border Wait Time app. CBP estimates that this recommendation will be completed in October 2017.
    Recommendation: To better ensure that CBP's Office of Field Operations' (OFO) staffing processes are transparent and to help ensure CBP can demonstrate that these resource decisions have effectively addressed CBP's mission needs, the Commissioner of CBP should document the methodology and process OFO uses to allocate staff to land ports of entry on the southwest border, including the rationales and factors considered in making these decisions.

    Agency: Department of Homeland Security: United States Customs and Border Protection
    Status: Open

    Comments: As of May 2017, CBP's Office of Field Operations (OFO) reports that they have adopted a workload staffing model to identify CBP staffing requirements at land ports of entry. CBP officials report that the workload staffing model provides senior leadership with a decision-support tool to identify the number of required resources for each location and accounts for distinct operating environments, unique variables, and major functions and activities. CBP officials report that they use the workload staffing model results in its budget requests and when allocating staff to the ports of entry. However, CBP has not provided GAO with documentation showing how staff are allocated among land ports of entry including how workload staffing model results are used in this process. CBP officials report that in May 2017 OFO began working with contracted experts to synthesize the quantitative and qualitative data available and develop a comprehensive CBP position allocation methodology. CBP estimates that this recommendation will be completed in March 2018.
    Director: Gianopoulos, Kimberly M
    Phone: (202)512-8612

    1 open recommendations
    including 1 priority recommendation
    Recommendation: To improve the consistency, comprehensiveness, and transparency of information provided to Congress and policymakers on the federal investment in export promotion programs, the Secretary of Commerce, as chair of the TPCC, should report in its National Export Strategies on how resources are allocated by agency and aligned with priorities.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: The Trade Promotion Coordinating Committee (TPCC) has not yet reported in its National Export Strategies (NES) on how resources are allocated by agency and aligned with the strategy's priorities. The TPCC did not issue National Export Strategies in fiscal years 2014 or 2015, but did issue one in 2016, but it did not include any budget information. According to TPCC Secretariat officials, as of June 2017 they had collected budget information arrayed by strategic categories from most of the principle TPCC agencies and were considering sending it to congressional stakeholders outside of an NES. However, the new 2017 budget and proposed 2018 budget from the new administration may make the information they have collected out of date.
    Director: Cackley, Alicia P
    Phone: (202) 512-8678

    1 open recommendations
    Recommendation: To establish full-risk rates for properties with previously subsidized rates that reflect their risk for flooding, the Secretary of the Department of Homeland Security (DHS) should direct the FEMA Administrator to develop and implement a plan, including a timeline, to obtain needed elevation information as soon as practicable.

    Agency: Department of Homeland Security
    Status: Open

    Comments: As we reported in February 2016 in GAO-16-190, FEMA has taken limited action to implement this recommendation. For example, FEMA noted that the agency would evaluate the appropriate approach for obtaining or requiring the submittal of information needed to determine full-risk rates for subsidized properties. FEMA also said it would explore technological advancements and engage with industry to determine the availability of technology, building information data, readily available elevation data, and current flood hazard data that could be used to implement the recommendation. However, FEMA officials also said that the agency faced a cost challenge with respect to elevation certificates and that obtaining these certificates could take considerable time and cost. They noted that requiring policyholders to incur the cost of obtaining elevation certificates would not be consistent with NFIP's policy objective to promote affordability. The officials added that the agency encourages subsidized policyholders who seek to ensure the appropriateness of their NFIP rates to voluntarily submit elevation documentation.
    Director: Trimble, David C
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To help improve its ability to oversee M&O contractor costs, including indirect costs, for its laboratories and make more effective use of DOE and contractor resources, the Secretary of Energy should take--or, as appropriate, direct the Administrator of NNSA to incorporate more specific benchmarking requirements into future laboratory contracts--similar to the benchmarking requirements used by DOE to assess and manage pension and post-retirement benefit costs--including which costs should be benchmarked, how frequently benchmarking should occur, and what process should be used to ensure corrective actions are taken, as needed.

    Agency: Department of Energy
    Status: Open

    Comments: In April 2017, the Director of NNSA Office of Policy issued guidance to NNSA Laboratory Field Office Managers to update contracts to include a new clause requiring laboratory contractors to submit a strategic plan every year in accordance with guidance. Part of the annual plan requires contractors to discuss the costs of doing business and cost-increase factors at the sites, including overhead dollars. The annual strategic plan is due to the NNSA Office of Policy by August 15 each year. This plan is expected to allow NNSA to conduct the benchmarking activities recommended by our report, which can then be considered in current and future laboratory contracts.
    Director: Fennell, Anne-marie Lasowski
    Phone: (202) 512-3841

    1 open recommendations
    Recommendation: To enhance the overall sustainability of the Forest Service's trail system, consistent with the vision articulated in A Framework for Sustainable Recreation, and to reduce the trail maintenance backlog, the Secretary of Agriculture should direct the Chief of the Forest Service to take several actions to improve the agency's trail maintenance approach in both the short and long terms. To improve the agency's ability to keep up with its maintenance goals in the short term and reduce its maintenance backlog, the agency should, recognizing the importance of volunteers for trail maintenance, take steps to improve management of volunteers, including by ensuring that collaboration with and management of volunteers are clear expectations of trails staff and offering relevant training.

    Agency: Department of Agriculture
    Status: Open

    Comments: The Forest Service reported that it has taken and continues to take steps to improve management of volunteers. In particular, the agency has taken steps to reduce barriers to volunteering, such as its fiscal year 2014 implementation of a revised approach to funding volunteer worker's compensation costs from a national funding pool rather than allocating funds locally. In addition, the December 2016 national trail strategy identifies some additional key actions, such as developing and providing efficiency tools to support active partnering. The Forest Service also reported that it is developing training materials that address volunteer and partnership program management skills. The Forest Service has not, however, taken steps to ensure that collaboration with and management of volunteers are clear expectations of trails staff.
    Director: St James, Lorelei
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: Because USPS faces a deteriorating financial situation, and to help ensure that future promotions generate net revenue for USPS, the Chairman of the PRC should direct staff to evaluate USPS's data collection and analysis plans for USPS's proposed mail promotions and discuss these evaluations in the PRC decisions for those mail promotions.

    Agency: Postal Regulatory Commission
    Status: Open

    Comments: The Postal Regulatory Commission (PRC) said that it agreed with our recommendation. PRC has also noted the U.S. Postal Service (USPS) is not required by statute to collect data on promotions and provide it to PRC. Based on the information it received, PRC approved USPS's Calendar Year 2017 promotions. However, USPS did not provide PRC with information regarding its plans to estimate the net financial results of the proposed promotions, as we recommended. As no such information was received, no evaluation of these plans was prepared by PRC, and this recommendation remains open.
    Director: Powner, David A
    Phone: (202)512-9286

    1 open recommendations
    Recommendation: The Secretaries of Agriculture and Commerce should address the weaknesses in agency- and bureau-led TechStat processes and management outlined in this report.

    Agency: Department of Agriculture
    Status: Open

    Comments: The agency partially agreed with our assessment of the agency's TechStat process, but has not yet implemented our recommendation. At the time of our review, we identified several weaknesses in the agency's TechStat processes and management, including holding bureau-led TechStats, incorporating TechStats in its capital planning and governance structure, providing training on TechStats, and consistently capturing action steps, deadlines, and responsibilities in its TechStat memorandums. In an April 2017 update, the agency stated that it had not held any TechStats in 2016, but had identified several candidates for TechStats within the next 6 months. In addition, the agency plans to update its capital planning documents to include the TechStat program in late summer 2017. In addition, it has not finalized its TechStat training documentation, but plans to complete the documentation in late summer 2017. We will continue to monitor the implementation of this recommendation.
    Director: White, James R
    Phone: (202)512-5594

    1 open recommendations
    Recommendation: To increase the effectiveness of IRS's examinations individual tax returns, the Commissioner of Internal Revenue should transcribe data from paper-filed Form 1040 Schedules C and E that are not currently transcribed and make that data available to SB/SE examiners for classification. If IRS has evidence that the costs related to transcribing all such data on Schedules C and E are prohibitive, IRS could do one or both of the following actions: (1) transcribe less data by transcribing only the missing data for selected line items, such as certain, large expense line items, or (2) develop a budget proposal to fund an initiative for transcribing Schedule C and E.

    Agency: Department of the Treasury: Internal Revenue Service
    Status: Open

    Comments: As of March 2017, IRS had completed its study on whether to transcribe more data from paper-filed returns by comparing the benefits to classifying tax returns for audit from doing this transcription. They said the benefits to be derived from additional transcription are not significant and would not outweigh the added cost. However, IRS has not provided specific information about the costs and benefits from transcribing information from Schedules C and E that we mentioned in our recommendation. Having more data transcribed and electronically available from these areas likely will improve the classification of audits as well as the quality of the audits, according to examiners we spoke with for the report.
    Director: Pendleton, John H
    Phone: (404)679-1816

    2 open recommendations
    including 1 priority recommendation
    Recommendation: To ensure that the geographic combatant commands are properly sized to meet their assigned missions and to improve the transparency of the commands' authorized manpower, assigned personnel, and mission and headquarters-support costs, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff to revise Chairman of the Joint Chiefs of Staff Instruction 1001.01A to require a comprehensive, periodic evaluation of whether the size and structure of the combatant commands meet assigned missions.

    Agency: Department of Defense
    Status: Open
    Priority recommendation

    Comments: Our review found that DOD has a process for evaluating requests for additional authorized positions, but that it does not periodically evaluate the commands' authorized positions to ensure they are needed to meet the commands' assigned missions. The department did not concur with our recommendation, stating that the combatant commands had already been reduced during previous budget and efficiency reviews. The department also noted that any periodic review of the combatant commands' size and structure must include a review of assigned missions, and that a requirement for a mission review was not appropriate for inclusion in the commands' guiding instruction on personnel requirements. Our report acknowledged and described several actions taken by DOD to manage growth in positions and costs at the combatant commands, including establishing personnel baselines and identifying personnel reductions. We continue to maintain that the actions taken by DOD do not constitute a comprehensive, periodic review because they have not included all authorized positions at the combatant commands. In addition, the department's response does not fully explain why there should not be a requirement for periodic reviews to ensure that the resources meet constantly evolving missions. We continue to believe that institutionalizing a periodic evaluation of all authorized positions would help to systematically align manpower with missions and add rigor to the requirements process. Currently, the Department does not plan to take action to implement this recommendation. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Recommendation: To ensure that the geographic combatant commands are properly sized to meet their assigned missions and to improve the transparency of the commands' authorized manpower, assigned personnel, and mission and headquarters-support costs, the Secretary of Defense should direct the Chairman of the Joint Chiefs of Staff, in coordination with the combatant commanders and the secretaries of the military departments, to develop and implement a formal process to gather information on authorized manpower and assigned personnel at the service component commands.

    Agency: Department of Defense
    Status: Open

    Comments: Our review found that the Joint Staff and combatant commands lacked visibility and oversight over the authorized manpower and personnel at the service component commands. Specifically, we found that the combatant commands and Joint Staff did not have visibility over personnel at the service component commands or access to the service-specific personnel management systems that the service component commands use, and if they need information to determine whether personnel at the service component commands could support the combatant commands' mission requirements they had to request it from the service component commands. The Director, Joint Staff concurred with the recommendation, but did not provide comments on the corrective action to be taken. In a June 2015 update on this recommendation, Joint Staff officials acknowledged they continue to have no insight into the authorized positions of the service component commands which are managed and tracked by the military services. The Joint Staff and combatant commands continue to request information from the service component commands when needed to track authorized positions and actual personnel, the same process we reported on in 2013. Currently, DOD does not plan to take action to implement this recommendation. We will continue to monitor actions DOD takes in response to this recommendation and will provide updated information as appropriate.
    Director: Mctigue, James R Jr
    Phone: (202)512-7968

    3 open recommendations
    including 1 priority recommendation
    Recommendation: To increase the overall reliability of the initial cost estimates that DOD submits with its recommendations to the BRAC Commission for any future BRAC round, the Under Secretary of Defense for Acquisition, Technology, and Logistics should direct the Deputy Under Secretary of Defense for Installations and Environment to take actions to enhance the department's ability to identify any potential costs associated with its alternatively financed projects in the event of a base closure. Specifically, the Under Secretary direct the Deputy Under Secretary should modify the procedures for collecting data in its BRAC data call to include questions that are consistent and comprehensive; directed to all three military departments; and specific to the potential types of costs associated with alternatively financed projects.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: DOD comment - Non Concur. The Department does not believe that such costs should be collected as part of the BRAC data call, in that it would be impossible to determine those costs in advance. Those costs are similar to environmental remediation and program management costs, which also are not accounted for in the COBRA estimates. The reason environmental remediation and alternative financing costs are not included is that their inclusion could create a perverse incentive to retain bases with a lower military value. Moreover, the primary advantage of COBRA is to provide real time comparison of scenarios to aid analysis and decision maker review, not to develop budget quality estimates. This real time quality of COBRA is a critical component of both the Department's requirement to treat all bases equally and in the Commission's decision process. The team reviewed DOD IG Recommendation Summary Report of Currently Open GAO Cases (DMAIS). In the report's 05/12/16 update, DOD did not include recommendations from GAO-13-337. Also, in October 2016, an official of the Basing Directorate in OSD AT&L EI&E explained that DOD non-concurred with the report's recommendations, DOD has not taken action, and does not plan to take action on the recommendations. As of June 2017, DOD has not taken action.
    Recommendation: To increase the overall reliability of the initial cost estimates that DOD submits with its recommendations to the BRAC Commission for any future BRAC round, the Under Secretary of Defense for Acquisition, Technology, and Logistics should direct the Deputy Under Secretary of Defense for Installations and Environment to take actions to enhance the department's ability to identify any potential costs associated with its alternatively financed projects in the event of a base closure. Specifically, the Under Secretary direct the Deputy Under Secretary should modify the COBRA model to add a capability that allows users to indicate that a potential liability may exist, even if the amount of the liability cannot be estimated at the time of data entry. For example, a data field could be added that provides the user with a "Yes / No" option to indicate the possibility of such a cost. In addition, COBRA instructions could be modified to instruct the user to provide information on the likely costs, in footnotes. This would increase the information available to decision makers and signal that there are potential costs in the event that a precise estimate cannot be calculated at that time.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open

    Comments: DOD comment -- Non-concur. In addition to the reasons stated above [see DOD response to first recommendation], noting a potential liability does not add value in the decision making process in which recommendations are developed on the basis of the selection criteria with military value having primary consideration. Accounting for these costs during BRAC implementation as part of the BRAC business plan and/or budget development process is a better approach because the data will be accurate. The team reviewed DOD IG Recommendation Summary Report of Currently Open GAO Cases (DAMIS). In the report's 05/12/16 update, DOD did not include recommendations from GAO-13-337. Also, in October 2016, an official of the Basing Directorate in OSD AT&L EI&E explained that DOD non-concurred with the report's recommendations, DOD has not taken action, and does not plan to take action on the recommendations. As of June 2017, DOD has not taken action.
    Recommendation: To increase the overall reliability of the initial cost estimates that DOD submits with its recommendations to the BRAC Commission for any future BRAC round, the Under Secretary of Defense for Acquisition, Technology, and Logistics should direct the Deputy Under Secretary of Defense for Installations and Environment to take actions to enhance the department's ability to identify any potential costs associated with its alternatively financed projects in the event of a base closure. Specifically, the Under Secretary direct the Deputy Under Secretary should modify COBRA instructions for entering information on costs associated with alternatively financed projects in the model to help ensure costs are consistently captured and complete. For example, illustrate the types of costs that should be included; specify whether costs should be entered as net costs or if costs and savings should be entered separately; indicate which data entry field is the appropriate field into which the user should enter such costs; and define key terms.

    Agency: Department of Defense: Office of the Secretary of Defense: Office of the Under Secretary of Defense for Acquisition, Technology, and Logistics
    Status: Open
    Priority recommendation

    Comments: DOD comment -- Non Concur. See reasons above. [See DOD response to 1st and 2nd recommendations] The team reviewed DOD IG Recommendation Summary Report of Currently Open GAO Cases (DAMIS). In the report's 05/12/16 update, DOD did not include recommendations from GAO-13-337. Also, in October 20016, an official of the Basing Directorate in OSD AT&L EI&E explained that DOD non-concurred with the report's recommendations, DOD has not taken action, and does not plan to take action on the recommendations. As of February 2017, DOD still does not plan to take action on the recommendation, as described in GAO-17-317, High Risk Update. As of June 2017, DOD has not taken action.
    Director: King, Kathleen M
    Phone: (202) 512-7114

    1 open recommendations
    Recommendation: Should the Congress decide to cap payments for physician and other nonhospital services made through IHS's CHS program, the Secretary of Health and Human Services should direct the Director of IHS to monitor CHS program patient access to physician and other nonhospital care in order to assess how any new payment rates may benefit or impede the availability of care.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: HHS agreed with GAO's recommendation and indicated that monitoring patient access to care in light of any payment changes is essential to providing high-quality health care to American Indians and Alaska Natives. Since there have not been any changes to the payment rates, IHS has not yet implemented this recommendation.
    Director: Cackley, Alicia P
    Phone: (202) 512-8678

    2 open recommendations
    Recommendation: To improve the awareness, use, and usefulness of SaferProducts.gov, the CPSC should establish and incorporate metrics to assess efforts to increase awareness and use of SaferProducts.gov.

    Agency: Consumer Product Safety Commission
    Status: Open

    Comments: The Commission states that it measures overall awareness of SaferProducts.gov in a manner similar to the manner in which it measures the awareness of CPSC.gov: by the number of visits to the website. The Commission states that website visits is a reasonable proxy measure of overall awareness that is cost-effective to collect. According to the Commission, in fiscal year 2014, SaferProducts.gov had 2.4 million visits and 863,000 visitors, where visits are the number of sessions the site was hit and visitors are the count of unique IP addresses who came to the site. The Commission had previously indicated that it planned to include three questions on SaferProducts.gov in a National Awareness Survey designed to determine overall awareness of CPSC on a national level. While the Commission administered the survey, it did not include questions related to SaferProducts.gov. As of March 2017, the Commission has not taken specific steps to measure the overall awareness of SaferProducts.gov.
    Recommendation: To improve the awareness, use, and usefulness of SaferProducts.gov, the CPSC should implement cost-effective usability improvements to SaferProducts.gov, taking into account the results of any existing usability testing or any new testing CPSC may choose to conduct.

    Agency: Consumer Product Safety Commission
    Status: Open

    Comments: The Commission had begun making usability improvements to SaferProducts.gov by improving the search functionality and improving the user experience of submitting incident reports. The Commission planned to include a tagline to its website to increase users' understanding of the site's purpose--either "Report. Search. Protect." or "Report. Search. Be Empowered." by March 2017. However, as of April 2017, SaferProducts.gov does not include a tagline. The Commission also has not made any other website improvements in this regard, nor have staff undertaken user experience studies to assess users' understanding of the site.
    Director: Mihm, J Christopher
    Phone: (202)512-3236

    1 open recommendations
    Recommendation: To better leverage agency quarterly performance reviews as a mechanism to manage performance toward agency priority and other agency-level performance goals, the Director of the Office of Management and Budget should work with the Performance Improvement Council and other relevant groups to identify and share promising practices to help agencies extend their quarterly performance reviews to include, as relevant, representatives from outside organizations that contribute to achieving their agency performance goals.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: Staff from the Office of Management and Budget (OMB) and the Performance Improvement Council (PIC) have taken little action to address this recommendation, according to information they shared in May 2016. OMB staff said that while they have found it is useful to engage external stakeholders in improving program delivery at times, agencies view reviews as internal agency management meetings. Thus, they believe it would not always be appropriate to regularly include external representatives. According to PIC staff, the PIC continues to work with agencies to identify examples where agencies have included representatives from outside organizations in quarterly reviews, and to identify promising practices based on those experiences. As those promising practices are identified, PIC staff plan to disseminate them through the PIC Internal Reviews Working Group and other venues. We will continue to monitor progress.
    Director: Cackley, Alicia P
    Phone: (202) 512-8678

    1 open recommendations
    Recommendation: To better enable CPSC to target unsafe consumer products, Congress may wish to amend section 29(f) of CPSA to allow CPSC greater ability to enter into information-sharing agreements with its foreign counterparts that permit reciprocal terms on disclosure of nonpublic information.

    Agency: Congress
    Status: Open

    Comments: As of July 31, 2017, Section 29 of CPSA had not been amended since 2008. In 2013, a bill was introduced (S.1887) but not passed. That bill would have allowed "the Commission, when sharing information under the federal-state cooperation program with a foreign government agency for official law enforcement or consumer protection purposes, to authorize a foreign government agency to make that information available to another agency of the same foreign government (including a political subdivision of that foreign government that is located within the same territory or administrative area as the agency disclosing the information) if an appropriate official of the foreign government agency disclosing the information certifies (by prior agreement, memorandum of understanding with the CPSC, or other written certification) that it will establish and apply specified confidentiality restrictions under the Consumer Product Safety Act."
    Director: Powner, David A
    Phone: (202) 512-9286

    2 open recommendations
    Recommendation: The Secretary of Transportation should designate a senior agency official who has departmentwide responsibility, accountability, and authority for geospatial information issues. The Secretary of Transportation direct the designated senior official for geospatial information to prepare, maintain, publish, and implement a strategy for advancing geographic information and related geospatial data activities appropriate to its mission.

    Agency: Department of Transportation
    Status: Open

    Comments: In July 2016, a Transportation official told GAO that the department had completed a draft of the geospatial strategic plan that month. According to a Transportation official, as of March 1, 2017, the draft was under review. On September 8, 2017, a Transportation official stated that the department plans to issue the plan by November 1, 2017.
    Recommendation: To improve OMB oversight of geospatial information and assets, and minimize duplication of federal geospatial investments, the Director of OMB should develop a mechanism, or modify existing mechanisms, to identify and report annually on all geospatial related investments, including dollars invested and the nature of the investment.

    Agency: Executive Office of the President: Office of Management and Budget
    Status: Open

    Comments: OMB has made progress in developing a way to identify and report annually on all geospatial-related investments, but has not completed its efforts. In March 2014, the Federal Geographic Data Committee (FGDC) issued its National Geospatial Data Asset (NGDA) Management Plan. The plan was developed in conjunction with OMB officials. One of the objectives of the plan is to develop and apply a standard definition of a geospatial investment in order to facilitate reporting on budgeted geospatial data investments, due to the fact that different definitions are being used by OMB, the FGDC community, and individual agencies. There are two supporting actions for this objective. The first action was completed with the finalization and issuance of the FGDC's Geospatial Investment Definitions for Tracking and Reporting Geospatial Investment Costs document in April 2016. The document contains a set of geospatial definitions with specific examples for each. The second action is for the geospatial community to apply the definitions in submissions to OMB during the annual federal government budget planning and reporting process. According to FGDC officials, they expect this to be challenging for a number of reasons, including the need for agencies to determine how they can align their investment tracking systems to accommodate the new definitions and the extent to which agencies will be able to use a common reporting capability. As a result, a two-pronged approach is being used. First, FGDC developed a reporting method using the theme implementation plans to support federal geospatial data investment tracking. For example, in February 2017, an official provided an implementation plan from January 2017 which included an estimate of the amount of time federal employees spent on NGDA work, and reported this as a percentage of full-time equivalents. Second, OMB worked with FGDC to revise geospatial investment reporting guidance found in OMB Circular No. A-11. Starting with fiscal year 2018 allocations (Circular No. A-11 revised July 2016), agencies are required to report on annual aggregated geospatial data investments of $100,000 or greater using the Marketplace feature of the Geospatial Platform. According to an agency official, this approach leverages existing, federal government-wide reporting methods already in place and minimizes the potential for agencies to implement separate, potentially duplicative reporting mechanisms that are not integrated with existing OMB reporting procedures. According to OMB officials as of September 7, 2017, OMB anticipates that since fiscal year 2018 will be the first year of implementation, some agencies may have challenges identifying and reporting their data. As a result, OMB states that the content and completeness of the reported information will need to be evaluated prior to determining its fitness and application for overseeing geospatial investments.
    Director: Lepore, Brian J
    Phone: (202)512-4523

    3 open recommendations
    Recommendation: To enable DOD to achieve cost savings and efficiencies and to track its progress toward achieving these goals, the Secretary of Defense should direct the Deputy Under Secretary of Defense (Installations and Environment) to develop and implement a plan that provides measurable goals linked to achieving savings and efficiencies at the joint bases and provide guidance to the joint bases that directs them to identify opportunities for cost savings and efficiencies. DOD should at a minimum consider the items identified in its recommendation to the 2005 BRAC Commission as areas for possible savings and efficiencies, including (1) paring unnecessary management personnel, (2) consolidating and optimizing contract requirements, (3) establishing a single space management authority to achieve greater utilization of facilities, and (4) reducing the number of base support vehicles and equipment.

    Agency: Department of Defense
    Status: Open

    Comments: DOD did not concur with this recommendation. The department stated that its "patient" approach to cost savings is working, and that the senior joint base working group decided against savings targets because of the complexity involved in setting up the bases. As of June 2016, there had been no further action on this recommendation, according to an official of the Office of the Secretary of Defense's joint basing office.
    Recommendation: To improve DOD's ability to provide a common framework for the management and planning of support services at the joint bases, the Secretary of Defense should direct the Deputy Under Secretary of Defense (Installations and Environment) to direct the joint bases to compile a list of those common standards in all functional areas needing clarification and the reasons why they need to be clarified, including those standards still being provided or reported on according to service-specific standards rather than the common standard.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with this recommendation. It stated that the department already has a quarterly process to review its joint base common standards, and that reviewing all the standards simultaneously does not allow for the depth of analysis required to make sound decisions. An official from the joint basing office of the Office of the Secretary of Defense stated that DOD believes its current review and update process for the joint base common standards is effective and does not need to be changed. As of June 2016, there had been no further action on this recommendation, according to an official of the joint basing office.
    Recommendation: To improve DOD's ability to provide a common framework for the management and planning of support services at the joint bases, the Secretary of Defense should direct the Deputy Under Secretary of Defense (Installations and Environment) to amend the OSD joint standards review process to prioritize review and revision of those standards most in need of clarification within this list.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with his recommendation. The department stated that it already has a quarterly joint base common standards review process, and that reviewing all the standards simultaneously does not allow for the depth of analysis required to make sound decisions. In addition, it noted that the current process incorporates input from the Joint Base commanders, Intermediate Command Summit, and service headquarters. An official from the joint basing office of the Office of the Secretary of Defense stated that DOD believes its current review and update process for the joint base common standards is effective and does not need to be changed. As of June 2016, there had been no further action on this recommendation, according to an official of the Office of the Secretary of Defense's joint basing office.
    Director: King, Kathleen M
    Phone: (202) 512-7114

    1 open recommendations
    including 1 priority recommendation
    Recommendation: In order to promote greater use of effective prepayment edits and better ensure proper payment, and to promote implementation of effective edits based on national policies, the CMS Administrator should develop written procedures to provide guidance to agency staff on all steps in the processes for developing and implementing edits based on national policies, including (1) time frames for taking corrective actions, (2) methods for assessing the effects of corrective actions, and (3) procedures for ensuring consideration of automated edits whenever possible, including for all existing NCDs and other national policies.

    Agency: Department of Health and Human Services: Centers for Medicare and Medicaid Services
    Status: Open
    Priority recommendation

    Comments: HHS concurred with this recommendation. CMS developed written procedures in November 2012 to provide guidance to agency staff on procedures for ensuring consideration of automated edits whenever possible, as GAO recommended in November 2012, but these procedures do not include several key elements of GAO's recommendation. For example, the written procedures do not include time frames for making decisions on whether an edit will be developed for all existing National Coverage Determinations (NCD) and national policies. The written procedures also do not include requirements for methods to assess the effects of corrective actions taken. Implementing a comprehensive written process for developing edits for national policies could help ensure that edits are implemented whenever possible to reduce improper payments. As of September 2017, CMS had not provided us updated documentation that addressed these aspects of our recommendation. Once received, we will review the information and update this recommendation accordingly.
    Director: Dillingham, Gerald L
    Phone: (202)512-2834

    3 open recommendations
    Recommendation: To enhance FAA's efforts to improve general aviation safety, the Secretary of Transportation should direct the FAA Administrator to improve measures of general aviation activity by requiring the collection of the number of hours that general aviation aircraft fly over a period of time (flight hours). FAA should explore ways to do this that minimize the impact on the general aviation community, such as by collecting the data at regular events (e.g., during registration renewals or at annual maintenance inspections) that are already required.

    Agency: Department of Transportation
    Status: Open

    Comments: In August 2017, GAO confirmed that FAA's collection of flight hour data during registration renewals or annual maintenance inspections is not feasible because it would require rulemaking and potentially have a significant economic and paperwork impact on the GA community. FAA noted that, although previously the GA Activity Survey was somewhat limited for collecting more extensive flight hour data, improvements to the survey regarding flight hour data collection have resulted in a low standard error of 1.1 percent, which means that the agency and industry can have confidence in the aggregate results regarding how GA is operated in the national airspace system. While there may have been methodological improvements to the survey, FAA's response indicates that it does not require the collection of GA flight hour data. GAO maintains that estimates from the survey still may not be sufficient for drawing conclusions about changes in crash rates over time and that more precise flight hour data could allow FAA to better target its safety efforts within the general aviation community.
    Recommendation: To enhance FAA's efforts to improve general aviation safety, and to ensure that ongoing safety issues are addressed, the Secretary of Transportation should direct the FAA Administrator to set specific general aviation safety improvement goals--such as targets for fatal accident reductions--for individual industry segments using a datadriven, risk management approach.

    Agency: Department of Transportation
    Status: Open

    Comments: GAO confirmed in August 2017 that FAA's General Aviation Joint Steering Committee has undertaken a data-driven approach to resolving and mitigating the risks associated with all General Aviation (GA) fatal accidents and is exploring different metrics for monitoring individual industry segments utilizing tools such as the GA Activity Survey but that credible metrics for each industry sub-sector are currently not feasible. However, our recommendation was for FAA to develop metrics for industry segments because we found a variety of differences in accident and fatality rates among industry segments and believe that focusing on segments with higher instances of both is a better use of FAA's limited resources.
    Recommendation: To enhance FAA's efforts to improve general aviation safety, and to determine whether the programs and activities underlying the 5-year strategy are successful and if additional actions are needed, the Secretary of Transportation should direct the FAA Administrator to develop performance measures for each significant program and activity underlying the 5-year strategy.

    Agency: Department of Transportation
    Status: Open

    Comments: GAO confirmed in August 2017 that FAA has established performance metrics for the activities underlying the 5-year strategy and that the GA fatal accident rate remains its primary performance measure. FAA also reported that additional performance measures would be developed in association with the General Aviation Joint Steering Committee working groups. However, FAA has provided no documentation of its metrics for the associated activities underlying the 5-year strategy therefore this recommendation remains open.
    Director: Gomez, Jose A
    Phone: (202)512-4101

    2 open recommendations
    including 2 priority recommendations
    Recommendation: To ensure that the performance measures used to evaluate the TAA for Firms program demonstrate program results and to help ensure that EDA can comprehensively evaluate the effectiveness of the program, the Secretary of Commerce should broaden the program's evaluation approach, for instance, by developing additional quantifiable outcome-oriented performance goals and measures for key program areas and conducting further analysis of the data to isolate the impact of the TAA for Firms program from other influences, such as economic trends.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: Commerce concurred with our findings and recommendations. In April 2017, EDA provided additional information on its progress in implementing our recommendation. In 2012, EDA commissioned a study to inform the development of performance metrics and evaluation methods for the TAA for Firms program. Issued in October 2014, the study provided recommendations to EDA on potential performance metrics, tested the metrics by conducting a statistical analysis of TAA for Firms clients against a control group as well as a survey, and suggested data sources for conducting future evaluations of the TAA for Firms program. According to EDA officials, the study will help provide a foundation for more robust longitudinal performance measurement and enhanced policy analysis, thereby enabling EDA to more comprehensively evaluate the program. These officials noted that, as of April 2017, EDA is continuing to collaborate with the authors of the study to help develop, validate, and implement recommended performance metrics. According to EDA officials, the authors of the study have finalized an operational toolkit containing recommended metrics and protocols for data collection and impact evaluation methods. EDA plans to review and pilot test these recommended metrics and evaluation methods to improve program evaluation. We will continue to monitor Commerce's efforts to implement our recommendation.
    Recommendation: To improve the data available to manage and evaluate the TAA for Firms program, the Secretary of Commerce should develop a data system to consistently collect, maintain, and analyze sufficiently reliable and up-to-date data on program operations and participant firms.

    Agency: Department of Commerce
    Status: Open
    Priority recommendation

    Comments: Commerce concurred with our findings and recommendations. In April 2017, EDA provided additional information on its progress in implementing our recommendation. Commerce's Office of the Chief Information Officer has undertaken a variety of activities to improve the efficiency and effectiveness of Commerce's data systems, including those of EDA. According to EDA officials, as of April 2017, EDA is evaluating its agency-wide data system and alternative systems for collecting data on program operations with which to measure program performance. According to these officials, EDA expects that the transition to the new data system for the TAA for Firms program will be completed pending the outcome of the evaluation. We will continue to monitor Commerce's efforts to implement our recommendation.
    Director: Fleming, Susan A
    Phone: (202) 512-2834

    1 open recommendations
    Recommendation: To enhance the safety of unregulated onshore hazardous liquid and gas gathering pipelines, the Secretary of Transportation should direct the PHMSA Administrator to collect data from operators of federally unregulated onshore hazardous liquid and gas gathering pipelines, subsequent to an analysis of the benefits and industry burdens associated with such data collection. Data collected should be comparable to what PHMSA collects annually from operators of regulated gathering pipelines (e.g., fatalities, injuries, property damage, location, mileage, size, operating pressure, maintenance history, and the causes of incidents and consequences).

    Agency: Department of Transportation
    Status: Open

    Comments: PHMSA is proposing to collect data from previously unregulated gas gathering lines via a Natural Gas rulemaking; PHMSA anticipates issuing the final rule by December 30, 2017.
    Director: Gootnick, David B
    Phone: (202) 512-3000

    1 open recommendations
    Recommendation: In order to strengthen its ability to collect, evaluate, and transmit reliable information to Congress, the Secretary of the Interior should disseminate guidelines to the affected jurisdictions that adequately address concepts essential to producing reliable impact estimates, and call for the affected jurisdictions to apply these guidelines when developing compact impact reports.

    Agency: Department of the Interior
    Status: Open

    Comments: In a January 13, 2012 letter, Interior provided a status update to GAO and the Congress on this recommendation. Interior stated that it generally concurred with the recommendation and that it would advise the governors of affected jurisdictions of possible guidelines to develop compact reports. In addition, Interior officials met with staff of the Senate Energy and Natural Resources Committee and GAO representatives on January 17, 2012 to discuss approaches to preparing this guidance. Interior targeted a completion date of September 15, 2012 for the guidance at that time. In March 2012, Interior met with three of the four governors of affected jurisdictions, Hawaii, the CNMI, and Guam. According to Interior, the governors reached the consensus that Hawaii would develop a template for developing guidelines by December 2012. Although the completion date was revised, such guidance was not prepared. Section 13 of S. 1237, as introduced June 27, 2013, would have required Interior to identify the amount of compact impact costs in affected jurisdictions for the purpose of permitting the amount of impact cost to be used as in-kind contributions for federal grants. In its statement at a July 11, 2013 Senate Energy and Natural Resources committee hearing on S. 1237, Interior stated that it "has urged the governors [of affected jurisdictions] to develop consistent standards of reporting among themselves, including the definition of FAS migrants, accurate accounting of migrant costs to the affected government, and benefits received by the affected jurisdiction from employment, taxation and consumption." but that it opposed the enactment of Section 13. On August 20, 2013, Interior sent letters to all four governors of affected jurisdictions stating that it was available to provide comments on any guidelines for measurement that the governors may choose to develop and present. Simultaneously, Interior sent a letter to GAO stating that the governing law, P.L. 108-188, does not give Interior authority to mandate either measurement processes or the reporting of impacts to the Congress. Therefore, Interior stated that it was unable to ensure that guidelines for reports to Congress are completed by the affected jurisdictions and that it can take no further action. However, our report found that, though the guidelines were not required under the law, without such guidelines, there were a number of weaknesses in affected jurisdictions' reporting of compact impacts to Interior from 2004 through 2010 related to accuracy, adequacy of documentation, and comprehensiveness. Interior prepared draft guidelines in late 2014, but these were not issued. In March 2016, Interior stated that OIA, in consultation with the leaders from the affected jurisdictions, would develop guidelines for measuring compact impact and that the guidelines would be completed in December 2016. In August 2016, Interior again stated to GAO that the guidelines would be completed by the end of the year, but they were not completed. In September 2017, Interior provided GAO with a draft template for recording costs but stated that, given new leadership at Interior and in the affected jurisdictions, more discussion would be needed before the template can be finalized. We continue to believe that providing more rigorous guidelines to the affected jurisdictions and promoting their use for compact impact reports would increase the likelihood that Interior can provide reliable information on compact impacts to Congress.
    Director: Clowers, Angela N
    Phone: (202)512-3000

    11 open recommendations
    Recommendation: In order to improve the efficiency and effectiveness of their efforts, the federal financial regulators have begun to take steps to address challenges associated with promulgating hundreds of new rules required under the Dodd-Frank Act. To strengthen the rigor and transparency of their regulatory analyses, the federal financial regulators should take steps to better ensure that the specific practices in OMB's regulatory analysis guidance are more fully incorporated into their rulemaking policies and consistently applied.

    Agency: National Credit Union Administration
    Status: Open

    Comments: In June 2016, NCUA told us that it is nearing completion of agency internal policies that standardize and institutionalize the rulemaking process within NCUA. According to agency officials, these policies will document NCUA's current practice related to OMB's regulatory analysis guidance. The policies will be issued to appropriate staff by the end of 2016. At that time, we will review the policies to review the extent to which they incorporate the practices in OMB's regulatory analysis guidance.
    Recommendation: In order to improve the efficiency and effectiveness of their efforts, the federal financial regulators have begun to take steps to address challenges associated with promulgating hundreds of new rules required under the Dodd-Frank Act. To maximize the usefulness of the required retrospective reviews, the federal financial regulatory agencies should develop plans that determine how they will measure the impact of Dodd-Frank Act regulations--for example, determining how and when to collect, analyze, and report needed data.

    Agency: National Credit Union Administration
    Status: Open

    Comments: In June 2016, NCUA noted that all of the agency's regulations are reviewed at least every three years, during an established rotation, so that every year one-third of the agency's regulations are open to comment from the public. NCUA reported that it recently launched a comprehensive multi-year project to update the agency's main data collection and analytic systems. Agency officials stated that the updates will ensure that the agency collects the data needed to assess the effectiveness and impact of applicable regulations. We will continue to monitor NCUA's progress in updating its information systems for purposes of retrospective reviews.
    Recommendation: In order to improve the efficiency and effectiveness of their efforts, the federal financial regulators have begun to take steps to address challenges associated with promulgating hundreds of new rules required under the Dodd-Frank Act. To maximize the usefulness of the required retrospective reviews, the federal financial regulatory agencies should develop plans that determine how they will measure the impact of Dodd-Frank Act regulations--for example, determining how and when to collect, analyze, and report needed data.

    Agency: Department of the Treasury: Office of the Comptroller of the Currency
    Status: Open

    Comments: In March 2017, the federal banking regulators sent Congress their report of the second Economic Growth and Regulatory Paperwork Reduction Act (EGRPRA). Under EGRPRA, the regulators must jointly conduct a review of their regulations every 10 years and consider whether any of the regulations are outdated, unnecessary, or unduly burdensome. The regulators included within their review's scope some regulations issued pursuant to the Dodd-Frank Act. To carry out the EGRPRA review, the regulators generally solicited public comments on their covered regulations through Federal Register notices and public outreach meetings. Although the regulators addressed some of the issues raised by EGRPRA commenters to reduce regulatory burden, they generally focused on identifying regulatory burdens, as required by the law, and not on measuring the impact of the Dodd-Frank Act regulations to assess the extent to which they are achieving their intended purposes. For this reason, our recommendation remains open.
    Recommendation: In order to improve the efficiency and effectiveness of their efforts, the federal financial regulators have begun to take steps to address challenges associated with promulgating hundreds of new rules required under the Dodd-Frank Act. To strengthen the rigor and transparency of their regulatory analyses, the federal financial regulators should take steps to better ensure that the specific practices in OMB's regulatory analysis guidance are more fully incorporated into their rulemaking policies and consistently applied.

    Agency: Federal Reserve System
    Status: Open

    Comments: We sought information from the Board of Governors of the Federal Reserve System in May 2016 regarding the status of the recommendation, but did not receive any new information. Therefore, the recommendation remains open.
    Recommendation: In order to improve the efficiency and effectiveness of their efforts, the federal financial regulators have begun to take steps to address challenges associated with promulgating hundreds of new rules required under the Dodd-Frank Act. To maximize the usefulness of the required retrospective reviews, the federal financial regulatory agencies should develop plans that determine how they will measure the impact of Dodd-Frank Act regulations--for example, determining how and when to collect, analyze, and report needed data.

    Agency: Federal Reserve System
    Status: Open

    Comments: In March 2017, the federal banking regulators sent Congress their report of the second Economic Growth and Regulatory Paperwork Reduction Act (EGRPRA). Under EGRPRA, the regulators must jointly conduct a review of their regulations every 10 years and consider whether any of the regulations are outdated, unnecessary, or unduly burdensome. The regulators included within their review's scope some regulations issued pursuant to the Dodd-Frank Act. To carry out the EGRPRA review, the regulators generally solicited public comments on their covered regulations through Federal Register notices and public outreach meetings. Although the regulators addressed some of the issues raised by EGRPRA commenters to reduce regulatory burden, they generally focused on identifying regulatory burdens, as required by the law, and not on measuring the impact of the Dodd-Frank Act regulations to assess the extent to which they are achieving their intended purposes. For this reason, our recommendation remains open.
    Recommendation: To enhance interagency coordination on regulations issued pursuant to the Dodd-Frank Act, the FSOC should work with the federal financial regulatory agencies to establish formal coordination policies that clarify issues such as when coordination should occur, the process that will be used to solicit and address comments, and what role FSOC should play in facilitating coordination.

    Agency: Department of the Treasury: Financial Stability Oversight Council
    Status: Open

    Comments: In May 2015, FSOC created the Regulations and Resolutions Committee to identify potential gaps in regulation that could pose risks to the U.S. financial stability. The committee's duties include serving as a forum for information sharing and coordination among the FSOC staff, member agencies and other federal and state agencies, as appropriate, regarding domestic financial services policy development, and consulting, as appropriate, on the development of regulations to implement the Dodd-Frank Act's orderly liquidation authority. While the committee's duties should help promote greater collaboration, they do not constitute a formal rulemaking coordination policy addressing, for example, when coordination should occur, processes for soliciting and addressing comments, and FSOC role in facilitating coordination among and between the financial regulators. In its 2010 comment letter, FSOC noted that it provides a forum for interagency collaboration and consultation, in part through its committees, and has not indicated any plans to develop a formal rulemaking coordination policy as we recommended, in part because of its need to preserve the independence of the regulators. Therefore, the recommendation remains open.
    Recommendation: To enhance interagency coordination on regulations issued pursuant to the Dodd-Frank Act, the FSOC should work with the federal financial regulatory agencies to establish formal coordination policies that clarify issues such as when coordination should occur, the process that will be used to solicit and address comments, and what role FSOC should play in facilitating coordination.

    Agency: Federal Reserve System
    Status: Open

    Comments: In May 2015, FSOC created the Regulations and Resolutions Committee to identify potential gaps in regulation that could pose risks to the U.S. financial stability. The committee's duties include serving as a forum for information sharing and coordination among the FSOC staff, member agencies and other federal and state agencies, as appropriate, regarding domestic financial services policy development, and consulting, as appropriate, on the development of regulations to implement the Dodd-Frank Act's orderly liquidation authority. While the committee's duties should help promote greater collaboration, they do not constitute a formal rulemaking coordination policy addressing, for example, when coordination should occur, processes for soliciting and addressing comments, and FSOC role in facilitating coordination among and between the financial regulators. In its 2010 comment letter, FSOC noted that it provides a forum for interagency collaboration and consultation, in part through its committees, and has not indicated any plans to develop a formal rulemaking coordination policy as we recommended, in part because of its need to preserve the independence of the regulators. Therefore, the recommendation remains open.
    Recommendation: To enhance interagency coordination on regulations issued pursuant to the Dodd-Frank Act, the FSOC should work with the federal financial regulatory agencies to establish formal coordination policies that clarify issues such as when coordination should occur, the process that will be used to solicit and address comments, and what role FSOC should play in facilitating coordination.

    Agency: Department of the Treasury: Office of the Comptroller of the Currency
    Status: Open

    Comments: In May 2015, FSOC created the Regulations and Resolutions Committee to identify potential gaps in regulation that could pose risks to the U.S. financial stability. The committee's duties include serving as a forum for information sharing and coordination among the FSOC staff, member agencies and other federal and state agencies, as appropriate, regarding domestic financial services policy development, and consulting, as appropriate, on the development of regulations to implement the Dodd-Frank Act's orderly liquidation authority. While the committee's duties should help promote greater collaboration, they do not constitute a formal rulemaking coordination policy addressing, for example, when coordination should occur, processes for soliciting and addressing comments, and FSOC role in facilitating coordination among and between the financial regulators. In its 2010 comment letter, FSOC noted that it provides a forum for interagency collaboration and consultation, in part through its committees, and has not indicated any plans to develop a formal rulemaking coordination policy as we recommended, in part because of its need to preserve the independence of the regulators. Therefore, the recommendation remains open.
    Recommendation: To enhance interagency coordination on regulations issued pursuant to the Dodd-Frank Act, the FSOC should work with the federal financial regulatory agencies to establish formal coordination policies that clarify issues such as when coordination should occur, the process that will be used to solicit and address comments, and what role FSOC should play in facilitating coordination.

    Agency: United States Securities and Exchange Commission
    Status: Open

    Comments: In May 2015, FSOC created the Regulations and Resolutions Committee to identify potential gaps in regulation that could pose risks to the U.S. financial stability. The committee's duties include serving as a forum for information sharing and coordination among the FSOC staff, member agencies and other federal and state agencies, as appropriate, regarding domestic financial services policy development, and consulting, as appropriate, on the development of regulations to implement the Dodd-Frank Act's orderly liquidation authority. While the committee's duties should help promote greater collaboration, they do not constitute a formal rulemaking coordination policy addressing, for example, when coordination should occur, processes for soliciting and addressing comments, and FSOC role in facilitating coordination among and between the financial regulators. In its 2010 comment letter, FSOC noted that it provides a forum for interagency collaboration and consultation, in part through its committees, and has not indicated any plans to develop a formal rulemaking coordination policy as we recommended, in part because of its need to preserve the independence of the regulators. Therefore, the recommendation remains open.
    Recommendation: To enhance interagency coordination on regulations issued pursuant to the Dodd-Frank Act, the FSOC should work with the federal financial regulatory agencies to establish formal coordination policies that clarify issues such as when coordination should occur, the process that will be used to solicit and address comments, and what role FSOC should play in facilitating coordination.

    Agency: Commodity Futures Trading Commission
    Status: Open

    Comments: In June 2016, CFTC officials stated that FSOC has written protocols for consulting on rules for which coordination is required under the Dodd-Frank Act. Specifically, in May 2015, FSOC created the Regulations and Resolutions Committee to identify potential gaps in regulation that could pose risks to the U.S. financial stability. The committee's duties include serving as a forum for information sharing and coordination among the FSOC staff, member agencies and other federal and state agencies, as appropriate, regarding domestic financial services policy development, and consulting, as appropriate, on the development of regulations to implement the Dodd-Frank Act's orderly liquidation authority. While the committee's duties should help promote greater collaboration, they do not constitute a formal rulemaking coordination policy addressing, for example, when coordination should occur, processes for soliciting and addressing comments, and FSOC role in facilitating coordination among and between the financial regulators. In its 2010 comment letter, FSOC noted that it provides a forum for interagency collaboration and consultation, in part through its committees, and has not indicated any plans to develop a formal rulemaking coordination policy as we recommended, in part because of its need to preserve the independence of the regulators. Therefore, the recommendation remains open.
    Recommendation: To enhance interagency coordination on regulations issued pursuant to the Dodd-Frank Act, the FSOC should work with the federal financial regulatory agencies to establish formal coordination policies that clarify issues such as when coordination should occur, the process that will be used to solicit and address comments, and what role FSOC should play in facilitating coordination.

    Agency: National Credit Union Administration
    Status: Open

    Comments: In June 2016, NCUA stated that it continues to work closely with the other federal financial agencies regarding rulemaking, and formally coordinates with them during joint rulemaking initiatives. Agency officials said they would comply with any future coordination guidance provided by FSOC. In May 2015, FSOC created the Regulations and Resolutions Committee to identify potential gaps in regulation that could pose risks to the U.S. financial stability. The committee's duties include serving as a forum for information sharing and coordination among the FSOC staff, member agencies and other federal and state agencies, as appropriate, regarding domestic financial services policy development, and consulting, as appropriate, on the development of regulations to implement the Dodd-Frank Act's orderly liquidation authority. While the committee's duties should help promote greater collaboration, they do not constitute a formal rulemaking coordination policy addressing, for example, when coordination should occur, processes for soliciting and addressing comments, and FSOC role in facilitating coordination among and between the financial regulators. In its 2010 comment letter, FSOC noted that it provides a forum for interagency collaboration and consultation, in part through its committees, and has not indicated any plans to develop a formal rulemaking coordination policy as we recommended, in part because of its need to preserve the independence of the regulators. Therefore, the recommendation remains open.
    Director: St James, Lorelei
    Phone: (214)777-5719

    1 open recommendations
    Recommendation: To know whether its data on committed spending can be relied on to determine state DOTs' progress in meeting goals, to enhance FHWA's ability to know whether state DOTs meet their DBE goals, and to help increase transparency in the reporting of spending on DBEs, the Secretary of Transportation should direct the FHWA Administrator, in the information it provides to decision makers, including Congress, to include statements about potential limitations of the data it uses to determine state DOTs' progress towards goals.

    Agency: Department of Transportation
    Status: Open

    Comments: An official from the Department of Transportation said that the agency expects the recommendation to be met with a final rule regarding disadvantaged business enterprises, which will be signed by the Secretary of the Department of Transportation by the end of the calendar year.
    Director: King, Kathleen M
    Phone: (202)512-5154

    2 open recommendations
    Recommendation: To develop more accurate data for estimating the funds needed for the CHS program and improving IHS oversight, the Secretary of Health and Human Services should direct the Director of IHS to develop a written policy documenting how IHS evaluates need for the CHS program and disseminate it to area offices and CHS programs to ensure they understand how unfunded services data are used to estimate overall program needs.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In response to this recommendation, IHS reported in October 2015 that it was completing a comprehensive update of a policy chapter related to the Contract Health Services (CHS) Program (also called the Purchased/Referred Care Program). The agency indicated that this revised chapter would incorporate a written policy on how IHS evaluates need for the CHS program. It indicated that the chapter update had been under revision since December 20, 2012, with final approval anticipated in 2015. In July 2017, IHS indicated that the policy was still under development and would be issued to all IHS sites by September 30, 2017.
    Recommendation: To develop more accurate data for estimating the funds needed for the CHS program and improving IHS oversight, the Secretary of Health and Human Services should direct the Director of IHS to provide written guidance to CHS programs on a process to use when funds are depleted and there is a continued need for services, and monitor to ensure that appropriate actions are taken.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In response to this recommendation, IHS reported in October 2015 that it developed and distributed Fund Management Standardization guidance to Area Offices to monitor compliance by federal Contract Health Services (CHS) program (also called the Purchased/Referred Care program) Service Units. Also, IHS issued standardized spending plan procedures to all Area Offices and Federally-operated programs. Also, it indicated that spending plan guidance would be included in an update of a policy chapter related to the CHS program. The agency indicated that this chapter had been under revision since December 20, 2012, with final approval anticipated in 2015. In July 2017, IHS indicated that the policy was still under development and would be issued to all IHS sites by September 30, 2017.
    Director: Kohn, Linda T
    Phone: (202)512-3000

    2 open recommendations
    Recommendation: As HHS implements its current and forthcoming efforts to make transparent price information available to consumers, HHS should determine the feasibility of making estimates of complete costs of health care services available to consumers through any of these efforts.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: In May 2013, CMS released average inpatient hospital charge information for more than 3,000 hospitals that receive Medicare Inpatient Prospective Payment System payments for the 100 most frequently billed discharges using DRGs from FY2011 and corresponding average Medicare payments. Shortly thereafter CMS also released outpatient charges. In April 2014, CMS also released data on payments to physicians under Medicare part B. This represents an effort to provide price transparency, although these are not complete cost estimates according to our definition in this report. As of September 2015, we are awaiting an update from HHS on the status of this recommendation. We will update the status of this recommendation when we receive additional information.
    Recommendation: As HHS implements its current and forthcoming efforts to make transparent price information available to consumers, HHS should determine, as appropriate, the next steps for making estimates of complete costs of health care services available to consumers.

    Agency: Department of Health and Human Services
    Status: Open

    Comments: As of September 2015, we are awaiting an update from HHS on the status of this recommendation. We will update the status of this recommendation when we receive additional information.
    Director: Farrell, Brenda S
    Phone: (202) 512-3604

    2 open recommendations
    Recommendation: To improve leadership's commitment to preventing and responding to incidents of sexual harassment, the Secretary of Defense should direct the Under Secretary of Defense for Personnel and Readiness to develop a strategy for holding individuals in positions of leadership accountable for promoting, supporting, and enforcing the department's sexual harassment policies and programs.

    Agency: Department of Defense
    Status: Open

    Comments: DOD has updated its guidance on sexual harassment, but it has not yet implemented the recommendation. DOD concurred with this recommendation and stated that it would collaborate with the military services to systematically review existing accountability methods, with the goal of developing an overarching strategy. According to DOD, a 2013 memorandum from the Secretary of Defense on sexual assault prevention and response outlined requirements addressing leadership accountability for preventing sexual harassment. The Secretary of Defense also issued a memorandum addressing prevention and response of sexual harassment in 2014, and DOD updated its guidance on sexual harassment in 2015. In 2016, DOD stated that further revisions to guidance were forthcoming to provide a framework for oversight of sexual harassment. This framework, among other things, would address standards for holding leaders accountable for promoting, supporting, and enforcing sexual harassment policies. As of January 2017, those revisions had not been issued. We will continue to monitor DOD's actions.
    Recommendation: To improve implementation of the department's sexual harassment policies and programs, the Secretary of Defense should direct the service secretaries to verify or track military commanders' compliance with existing requirements that commanders periodically determine their organizational health and functioning effectiveness by periodically assessing their equal opportunity climate through "command climate" assessments.

    Agency: Department of Defense
    Status: Open

    Comments: DOD has updated its guidance on sexual harassment, including a requirement for sharing the results of command climate assessments with the next higher level of command, but has not yet implemented an oversight mechanism to verify and track commanders' compliance with requirements to conduct such assessments. DOD concurred with this recommendation and stated that it would implement the recommendation through revisions to its guidance. According to DOD, a 2013 memorandum from the Secretary of Defense on sexual assault prevention and response outlined requirements addressing leadership accountability for preventing sexual harassment. The memorandum included a requirement that the results of command climate surveys be provided to the next level up in the chain of command, and it directed service chiefs, through their respective military department secretaries, to develop methods to assess the performance of commanders in establishing command climates of dignity and respect. The Secretary of Defense also issued a memorandum addressing prevention and response of sexual harassment in 2014, and DOD updated its guidance on sexual harassment in 2015. In 2016, DOD stated that further revisions to guidance were forthcoming to provide a framework for oversight of sexual harassment. This framework, among other things, would address standards for holding leaders accountable for promoting, supporting, and enforcing sexual harassment policies. As of January 2017, those revisions had not yet been issued. We will continue to monitor DOD's actions.
    Director: Goldstein, Mark L
    Phone: (202)512-6670

    2 open recommendations
    Recommendation: The Federal Communications Commission should explore options for assessing how the three types of low-power television stations have affected the communities they serve and have contributed to FCC's policy goals of localism and diversity. Such an assessment could include evaluating what existing data FCC could use and what additional data should be collected to inform such an assessment.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In Apri 2014, FCC officials indicated that FCC will issue a Notice of Proposed Rulemaking on issues relating to the future of low-power television and translator stations. In addition, FCC officials noted that the upcoming spectrum incentive auction and spectrum repack will affect low-power television stations, since these stations have secondary spectrum rights to full-power stations. When the notice of proposed rulemaking is issued, we will assess the extent to which it addresses this recommendation.
    Recommendation: The Federal Communications Commission should work with Congress, as necessary, to determine what the long-term role of Class A stations should be, whether additional low-power television stations should be permitted to apply for Class A status, and what criteria stations must meet to qualify for such status. Such criteria could include attributes that contribute to FCC's goals of serving underserved communities and enhancing localism and diversity, such as providing locally produced programming and programming otherwise unavailable to communities.

    Agency: Federal Communications Commission
    Status: Open

    Comments: In Apri 2014, FCC officials indicated that FCC will issue a Notice of Proposed Rulemaking on issues relating to the future of low-power television and translator stations. In addition, FCC officials noted that the upcoming spectrum incentive auction and spectrum repack will affect low-power television stations, since these stations have secondary spectrum rights to full-power stations. When the notice of proposed rulemaking is issued, we will assess the extent to which it addresses this recommendation.
    Director: Wise, David J
    Phone: (202)512-3000

    1 open recommendations
    Recommendation: To establish accountability for meeting the programs' goal of increasing the participation of traditionally underrepresented groups in the highway construction workforce, the Secretary of Transportation should direct the FHWA Administrator to create and implement an oversight mechanism that (1) holds states accountable for meeting federal training criteria and (2) clearly stipulates how FHWA will assess state program effectiveness, including what type of program achievement data states are to submit and how such data will be used. This oversight mechanism should include assessing the effectiveness of its division offices in overseeing state activities.

    Agency: Department of Transportation
    Status: Open

    Comments: FHWA has taken steps to implement an oversight mechanism that may address this recommendation. FHWA officials anticipate completing their work in response to this recommendation in mid- to late 2017.