Reports & Testimonies

  • GAO’s recommendations database contains report recommendations that still need to be addressed.

    GAO’s recommendations help congressional and agency leaders prepare for appropriations and oversight activities, as well as help improve government operations. Recommendations remain open until they are designated as Closed-implemented or Closed-not implemented. You can explore open recommendations by searching or browsing.

    GAO's priority recommendations are those that we believe warrant priority attention. We sent letters to the heads of key departments and agencies, urging them to continue focusing on these issues. These recommendations are labeled as such. You can find priority recommendations by searching or browsing our open recommendations below, or through our mobile app.

  • Browse Open Recommendations

    Explore priority recommendations by subject terms or browse by federal agency

    Search Open Recommendations

    Search for a specific priority recommendation by word or phrase



  • Governing on the go?

    Our Priorities for Policy Makers app makes it easier for leaders to search our recommendations on the go.

    See the November 10th Press Release


  • Have a Question about a Recommendation?

    • For questions about a specific recommendation, contact the person or office listed with the recommendation.
    • For general information about recommendations, contact GAO's Audit Policy and Quality Assurance office at (202) 512-6100 or apqa@gao.gov.
  • « Back to Results List Sort by   

    Results:

    Subject Term: "Commercial off the shelf"

    3 publications with a total of 9 open recommendations
    Director: Carol C. Harris
    Phone: (202) 512-4456

    7 open recommendations
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to update the CEDCAP program office cost estimate to reflect the current status of the program as soon as appropriate information becomes available.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In May 2017, the Census Bureau provided summary documentation that included the fiscal year 2015 through 2021 estimated lifecycle costs for the Census Enterprise Data Collection and Processing (CEDCAP) program; however, this information lacked the level of detail needed to determine whether the cost estimate reflects the current status of the program. In addition, in June 2017, the Bureau developed a draft version of the CEDCAP Cost Analysis Requirements Description (CARD), which included descriptions of technical and programmatic features of the program and is intended to serve as the basis for preparing the Program Office Estimate and the Independent Cost Estimate. However, as of August 2017, the CARD had not yet been finalized. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to ensure that updates to the status of risks are consistently documented for CEDCAP's Internet and Mobile Data Collection and Survey (and Listing) Interview Operational Control projects.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In August 2017, the Census Bureau provided risk management documentation, including a risk management plan and risk review board meeting minutes. However, this information did not include updated risk registers that documented risk status for the Census Enterprise Data Collection and Processing (CEDCAP) Internet and Mobile Data Collection and Survey (and Listing) Interview Operational Control projects. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: TTo ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to ensure that CEDCAP's Internet and Mobile Data Collection, Survey (and Listing) Interview Operational Control, and Centralized Operational Analysis and Control projects establish detailed risk mitigation plans on a consistent basis and that the Internet and Mobile Data Collection and Centralized Operational Analysis and Control projects establish trigger events for all relevant risks.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In August 2017, the Census Bureau provided risk management documentation, including a risk management plan and risk review board meeting minutes. However, this documentation did not include detailed risk mitigation plans for risks related to the Census Enterprise Data Collection and Processing (CEDCAP) Internet and Mobile Data Collection, Survey (and Listing) Interview Operational Control, and Centralized Operational Analysis and Control projects. The Bureau's risk management documentation also did not include trigger events for all relevant risks for the Internet and Mobile Data Collection and Centralized Operational Analysis and Control projects. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to define, document, and implement a repeatable process to establish complete alignment between CEDCAP and 2020 Census programs by, for example, maintaining a single dependency schedule.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation, but has not yet taken steps to implement it. In August 2016, we reported that several issues can result from the lack of a single dependency schedule, including the need to manually identify activities, the inability to be dynamically responsive to change, and a limited ability to ensure that both the Census Enterprise Data Collection and Processing (CEDCAP) and 2020 Census program are planning and measuring their activities according to the same agreed upon timeframe. However, as of August 2017, the Bureau had not yet established a single dependency schedule to ensure complete alignment between the CEDCAP and 2020 Census programs. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to establish a comprehensive and integrated list of all interdependent risks facing the CEDCAP and 2020 Census programs, and clearly identify roles and responsibilities for managing this list.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation, but has not yet taken steps to implement it. In August 2016, we reported that several issues can result from the lack of an integrated risk register, including inconsistencies in tracking and managing interdependent risks, redundant efforts to manage risks, and potentially conflicting risk mitigation efforts. As of August 2017, the Census Bureau had not yet developed an integrated risk register for the Census Enterprise Data Collection and Processing (CEDCAP) and 2020 Census programs or documented the roles for managing it. Instead, Bureau officials stated that they flag risks in the risk register that affect both programs. However, as of August 2017, the Bureau had not provided evidence that relevant risks for both programs are flagged in the risk registers. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to identify when the 74 requirements related to redistricting data program and data products and dissemination will be tested.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In June 2017, Census Bureau officials stated that, as part of the 2018 End-to-End Census Test, program-level integration testing of the requirements related to the redistricting program and the data products and dissemination are planned to occur from April 3, 2018, to August 1, 2018. However, as of August 2017, the Bureau had not provided supporting documentation for its plans for program-level integration testing of the requirements related to the redistricting program and data products and dissemination. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Recommendation: To ensure that the Bureau is better positioned to deliver CEDCAP, the Secretary of Commerce should direct the Director of the Census Bureau to make developing a better understanding of and identifying requirements related to non-ID response validation a high and immediate priority, or consider alternatives to avoid late definition of such requirements.

    Agency: Department of Commerce
    Status: Open

    Comments: The Department of Commerce agreed with our recommendation and has taken initial steps to implement it. In April 2017, the Census Bureau documented high-level milestones related to implementing a fraud detection process in an initial effort to better understand non-ID response validation. However, as of August 2017, the Bureau had not finalized the fraud detection process or documented milestones for implementing the non-ID response validation process. We will continue to monitor and evaluate the Bureau's progress in implementing this recommendation.
    Director: Carol R. Cha
    Phone: (202) 512-4456

    1 open recommendations
    Recommendation: To help ensure that the department can better achieve business process reengineering and enterprise architecture outcomes and benefits, the Secretary of Defense should utilize the results of our portfolio manager survey to determine additional actions that can improve the department's management of its business process reengineering and enterprise architecture activities.

    Agency: Department of Defense
    Status: Open

    Comments: DOD developed a plan, using the results of our survey, to improve the department's management of its business process reengineering and enterprise architecture activities; however, key milestones have not yet been completed. Specifically, in January 2017, the department issued a business enterprise architecture (BEA) improvement plan. The plan was intended to address BEA usability and deficiencies in information supporting the investment management process. As part of the plan, the department identified opportunities to address the results of our survey. For example, according to the plan, our survey results were utilized to identify opportunities for improving management and integration of existing enterprise business processes and investments; assessing duplication early in the analysis phase and finding process and capability reuse across the department; and providing a federated BEA information environment and capabilities to discover and exchange information from other sources. The plan included delivering three major capabilities. As of September 2017, the Office of the Deputy Chief Management Officer stated that the delivery dates for the three capabilities were as follows: Business Capability Acquisition Cycle content ingest and investment reviews by June 2018; process and system reviews within and across domains by June 2018; and development and integration of functional strategies by December 2018. Further, the office stated that dates were subject to a contract being awarded. We will continue to monitor the department's efforts to implement the recommendation.
    Director: Chaplain, Cristina T
    Phone: (202)512-4841

    1 open recommendations
    Recommendation: To better facilitate the conduct of satellite control operations and accountability for the estimated millions of dollars in satellite control investments, and to reduce fragmentation, the Secretary of Defense should develop a department-wide long-term plan for modernizing its Air Force Satellite Control Network and any future shared satellite control services and capabilities. This plan should identify methods that can capture or estimate satellite control costs as well as authorities that can be given to the program managers to give them the flexibility needed to ensure ground systems are built to a common network when the business case analysis shows it to be beneficial. This plan should also identify which commercial practices, if any, can improve DOD satellite control operations in the near- and long-term, and as appropriate, develop a plan of action for implementing them.

    Agency: Department of Defense
    Status: Open

    Comments: On December 26, 2013 the President signed into law the National Defense Authorization Act of 2014 (H.R. 3304) which, in Section 822, requires the Secretary of Defense to develop a DOD-wide long-term plan for satellite ground control systems, including the Department's Air Force Satellite Control Network, not later than one year after the date of the enactment of the Act. DOD plans to finalize its satellite ground control system plan in late 2017.