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    Subject Term: "Business goals"

    1 publication with a total of 2 open recommendations
    Director: Pickup, Sharon L
    Phone: (202)512-9619

    2 open recommendations
    Recommendation: To enhance DOD's ability to set strategic direction for its business transformation efforts, better assess overall progress toward business transformation goals, and take any necessary corrective actions, the Secretary of Defense should direct the Deputy Secretary of Defense, in his capacity as the Chief Management Officer (CMO), to ensure that the SMP includes a description of the key business transformation challenges to be addressed, sufficient context for why specific goals and strategies were chosen, and measures to address core activities.

    Agency: Department of Defense
    Status: Open

    Comments: DOD partially concurred with this recommendation, noting that future releases of the Strategic Management Plan will include key business transformation challenges, context for the inclusion of specific goals and strategies, and measures to address core activities. However, in its response, DOD also noted that the Department's senior leaders will continue to make strategic choices about which broad goals are most important and, within those goals, on which initiatives and key indicators they will focus their management attention. On July 1, 2013, DOD issued the FY 2014-2015 Strategic Management Plan. DOD subsequently issued its Agency Strategic Plan in place of the Strategic Management Plan to comply with GPRA Act Modernization Act requirements. In May 2017, the Acting Deputy Chief Management Officer (DCMO) issued a memorandum to DOD components. The memo directed implementation of DOD's Agency Reform Plan and a strategic planning framework, including the Agency Strategic Plan. As part of DOD's Agency Reform plan and strategic planning framework, each component is tasked with reviewing all business operations and proposing reform initiatives to improve efficiency, effectiveness, and accountability. The initial deadline for this review is September 2017. As part of the terms of reference, DOD components are also asked to identify goals and measures to monitor progress. We believe that the identification of reform initiatives will meet the intent of this recommendation. We will confirm after September 2017 that these initiatives have been identified.
    Recommendation: To enhance DOD's ability to set strategic direction for its business transformation efforts, better assess overall progress toward business transformation goals, and take any necessary corrective actions, the Secretary of Defense should direct the Deputy Secretary of Defense, in his capacity as the CMO, to further define DOD's performance management approach, by outlining elements such as how it will consider the various sources of performance information along with SMP performance results to monitor progress in achieving business goals and identify corrective actions and ensure this information is reviewed on a regular basis.

    Agency: Department of Defense
    Status: Open

    Comments: DOD concurred with this recommendation, noting that the Department will continue to improve and institutionalize operations of the Defense Business Council to provide unified direction and leadership to efficiently and effectively manage the DOD business mission area. However, as of July 31, 2013, the Secretary of Defense had not issued any guidance directing the Deputy Secretary of Defense to further define DOD's performance management approach for business transformation, nor had the Deputy Secretary of Defense issued any guidance defining this approach. DOD subsequently issued its Agency Strategic Plan in place of the Strategic Management Plan to comply with GPRA Act Modernization Act requirements. In May 2017, the Acting DCMO issued a memorandum outlining to DOD components. The memo directed implementation of DOD's Agency Reform Plan and a strategic planning framework, including the Agency Strategic Plan. The DOD strategic planning framework is intended to align DOD core business functions with the Office of Management and Budget's Agency Reform Plan categories. DOD expects to complete this framework in September 2017. As part of this framework, DOD components are tasked with conducting thorough reviews of their business operations, identifying reform initiatives, and developing performance goals and measures to monitor and assess implementation of reform initiatives. We believe the establishment of this framework will meet the intent of our recommendation. We will confirm after September 2017 that this framework has been completed.