QI Story Tools and Techniques:

A Guidebook for Teams

TQM-92-2: Published: Jan 1, 1992. Publicly Released: Jan 1, 1992.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

GAO presented a guide for total quality management (TQM). The guide discussed: (1) TQM concepts; (2) an overview of the TQM story; and (3) the tools and techniques of TQM.

Sep 1, 2016

Aug 19, 2016

Jun 8, 2016

Mar 24, 2016

Jan 11, 2016

Jun 16, 2015

Apr 16, 2015

Mar 9, 2015

Jan 30, 2015

Jan 6, 2015

Looking for more? Browse all our products here