Government Reform:

Using Reengineering and Technology to Improve Government Performance

T-OCG-95-2: Published: Feb 2, 1995. Publicly Released: Feb 2, 1995.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

GAO discussed the government's efforts to improve its performance through reengineering and technology, focusing on: (1) the critical risks in federal information technology investments; (2) commercial management practices that reduce the risks of bad investments and increase chances for success; and (3) actions needed to bring about a smaller, more efficient, and less costly government. GAO noted that: (1) federal agencies have failed to redesign their operations and effectively employ information technology to improve program performance and reduce costs; (2) inadequate financial systems perpetuate the lack of accountability, waste, and fraud in federal programs; (3) successful private- and public-sector organizations are committed to improving strategic information management, adopting the best management practices, directing scarce technology resources to high-value uses, and supporting major cost reduction and service improvement efforts; (4) federal agencies can improve their performance and use of information technology by setting aggressive, fact-based improvement goals, improving the workforce, and implementing soundly designed information management initiatives; and (5) Congress can strengthen the legislative foundation for improving government performance by refining the Paperwork Reduction Act and developing other legislation to improve accountability for information technology investments.

Oct 12, 2017

Oct 11, 2017

Oct 10, 2017

Sep 29, 2017

Sep 28, 2017

Sep 27, 2017

Looking for more? Browse all our products here