Worker and Family Assistance:

Problems GAO Identified in Work on Child Support Enforcement Program

T-HRD-88-8: Published: Feb 23, 1988. Publicly Released: Feb 23, 1988.

Additional Materials:


Office of Public Affairs
(202) 512-4800

GAO discussed the Department of Health and Human Services' (HHS) Child Support Enforcement Program, specifically the nature and extent of the problems associated with interstate child support. GAO found that: (1) despite significant accomplishments, program management problems have hindered states' progress in achieving program financial and social goals; (2) the average monthly collection that states received for interstate cases was $66 lower than the average monthly collection for all cases; (3) because states lack adequate case-tracking and monitoring systems, HHS proposed that states process incoming child support cases from other states through a state-level central registry; (4) there were no standards to assess how effectively agencies locate parents, determine paternity, or obtain and enforce support orders; (5) the most frequent reasons states gave for their inability to collect interstate child support payments were a lack of automation within states, different policies and procedures among states, and lack of staff; and (6) although proposed welfare-reform legislation should improve collections, agencies need to ensure program effectiveness and improve program implementation through vigilant monitoring and oversight.

Feb 25, 2015

Jan 5, 2015

Dec 19, 2014

Aug 21, 2014

Jul 16, 2014

May 29, 2014

May 22, 2014

Apr 24, 2014

Apr 9, 2014

Looking for more? Browse all our products here