Veterans Benefits Administration: Progress Encouraging, but Challenges Still Remain

Pursuant to a congressional request, GAO discussed the long-standing challenges facing the Department of Veterans Affairs in administering programs that provide financial and other benefits to veterans, their dependents, and survivors, focusing on: (1) recent progress the Veterans Benefits Administration (VBA) has made; (2) areas in which progress is lacking; and (3) changes in program design that could hold potential for greater gains.