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Assisted Living: Quality-of-Care and Consumer Protection Issues

T-HEHS-99-111 Published: Apr 26, 1999. Publicly Released: Apr 26, 1999.
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Highlights

Pursuant to a congressional request, GAO discussed quality-of-care and consumer protection issues in assisted living facilities in California, Florida, Ohio, and Oregon, focusing on: (1) residents' needs and the services provided in assisted living facilities; (2) the extent to which facilities provide consumers with sufficient information for them to choose a facility that is appropriate for their needs; (3) the four states' approaches to oversight of assisted living; and (4) the types of quality-of-care and consumer protection problems they identify.

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Consumer protectionElder careElderly personsExtended care facilitiesHealth care servicesInformation disclosureLong-term careMedicaidMedicareQuality assuranceState programsSupplemental security incomeSurveysQuality of care