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The Results Act: Observations on VA's August 1997 Draft Strategic Plan

T-HEHS-97-215 Published: Sep 18, 1997. Publicly Released: Sep 18, 1997.
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Highlights

GAO discussed the draft strategic plan developed by the Department of Veterans Affairs (VA), pursuant to the Government Performance and Results Act of 1993.

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(12 pages)

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Veterans
Agency evaluationAgency missionsexecutive relationsFinancial management systemsInformation resources managementInteragency relationsManagement information systemsPerformance measuresPublic administrationStrategic planningVeterans benefits