Customs Service:

Status of Reorganization and Modernization Efforts

T-GGD/AIMD-95-70: Published: Jan 30, 1995. Publicly Released: Jan 30, 1995.

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GAO discussed the Customs Service's reorganization and automated systems improvement efforts. GAO noted that: (1) Customs has undertaken an integrated proactive approach designed to rethink its organizational structure and assess the technological needs of the future; (2) Customs envisions developing a fully integrated system that can identify and track an import transaction from the point of initial filing until the transaction is closed; (3) Customs should finish defining its business processes before redesigning the import system or purchasing equipment to ensure that the import system adequately supports import customers and trade enforcement; (4) Customs should develop performance measures to assess whether the new processes are making a difference and ensure there are clear lines of accountability; and (5) although Customs has taken a comprehensive approach to improving its operations, much work needs to be done to transform these efforts into reality.

Jan 29, 2015

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Dec 17, 2014

  • government icon, source: Eyewire

    State and Local Governments' Fiscal Outlook:

    2014 Update
    GAO-15-224SP: Published: Dec 17, 2014. Publicly Released: Dec 17, 2014.

Dec 11, 2014

Dec 3, 2014

Nov 14, 2014

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Oct 31, 2014

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