Customs Service:

Status of Reorganization and Modernization Efforts

T-GGD/AIMD-95-70: Published: Jan 30, 1995. Publicly Released: Jan 30, 1995.

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GAO discussed the Customs Service's reorganization and automated systems improvement efforts. GAO noted that: (1) Customs has undertaken an integrated proactive approach designed to rethink its organizational structure and assess the technological needs of the future; (2) Customs envisions developing a fully integrated system that can identify and track an import transaction from the point of initial filing until the transaction is closed; (3) Customs should finish defining its business processes before redesigning the import system or purchasing equipment to ensure that the import system adequately supports import customers and trade enforcement; (4) Customs should develop performance measures to assess whether the new processes are making a difference and ensure there are clear lines of accountability; and (5) although Customs has taken a comprehensive approach to improving its operations, much work needs to be done to transform these efforts into reality.

Mar 4, 2015

Feb 27, 2015

Feb 23, 2015

Feb 19, 2015

Feb 11, 2015

  • government icon, source: Eyewire

    GAO'S 2015 High-Risk Series:

    An Update
    GAO-15-371T: Published: Feb 11, 2015. Publicly Released: Feb 11, 2015.
  • government icon, source: Eyewire

    GAO's 2015 High-Risk Series:

    An Update
    GAO-15-373T: Published: Feb 11, 2015. Publicly Released: Feb 11, 2015.
  • government icon, source: Eyewire

    High-Risk Series:

    An Update
    GAO-15-290: Published: Feb 11, 2015. Publicly Released: Feb 11, 2015.

Feb 10, 2015

Jan 29, 2015

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