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U.S. Customs Service: Varied Reaction to the Labor-Management Partnership Concept

T-GGD-97-54 Published: Mar 11, 1997. Publicly Released: Mar 11, 1997.
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Highlights

GAO discussed labor-management activities within the U.S. Customs Service, focusing on: (1) the new relationship between Customs and the National Treasury Employees Union (NTEU); (2) Customs' management, supervisors, and NTEU views concerning the relationship; and (3) GAO's observations on evaluating this relationship.

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Collective bargaining agreementsCustoms administrationGovernment employee unionsLabor relationsProgram evaluationAgency evaluationsAirportsLabor forceCongressional-Executive relationsReorganization