Year 2000 Computing Crisis:

Significant Risks Remain to Department of Education's Student Financial Aid Systems

T-AIMD-98-302: Published: Sep 17, 1998. Publicly Released: Sep 17, 1998.

Additional Materials:

Contact:

Joel C. Willemssen
(202) 512-6253
contact@gao.gov

 

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

Pursuant to a congressional request, GAO discussed year 2000 (Y2K) computing crisis risks to the Department of Education, focusing on: (1) student financial aid systems; (2) actions the department has taken in recent months to address these risks; and (3) key issues the department must deal with if its systems are to be ready for the century change: testing of systems, exchanging data with internal and external partners, and developing business continuity and contingency plans.

GAO noted that: (1) Education faces major risks that Y2K failures could severely disrupt the student financial aid delivery process, including delaying disbursements and application processing; (2) further, because of systems interdependencies, repercussions from Y2K-related problems could be felt throughout the student financial aid community--a network including students, institutions of higher educations, financial organizations, and other government agencies; (3) the department was very slow in implementing a comprehensive Y2K program to address these risks--basic awareness and assessment tasks were not completed until recently; (4) Education is now accelerating its program, but with the slow start, it remains in a position of playing catch up; (5) accordingly, the department has major challenges ahead but limited time remaining to adequately deal with them; and (6) therefore, it must also focus on developing appropriate contingency plans to ensure business continuity in the event of key systems failures.

Dec 10, 2014

Sep 25, 2014

Sep 23, 2014

Jun 10, 2014

May 22, 2014

May 12, 2014

May 8, 2014

Looking for more? Browse all our products here