Tax Systems Modernization:

Actions Underway But Management and Technical Weaknesses Not Yet Corrected

T-AIMD-96-165: Published: Sep 10, 1996. Publicly Released: Sep 10, 1996.

Additional Materials:


Office of Public Affairs
(202) 512-4800

GAO discussed the Internal Revenue Service's (IRS) efforts to modernize the tax processing system. GAO noted that: (1) it has recently made numerous recommendations to IRS relating to its Tax Systems Modernization (TSM) effort; (2) IRS is making progress in maximizing electronic tax filing and controlling its systems and software development efforts; (3) IRS action on some GAO recommendations is incomplete; (4) IRS has not defined a process for selecting, controlling, and evaluating its technology investments, completed procedures for requirements management, quality assurance, configuration management, and project planning and tracking, or defined its systems, security, and data architectures; (5) a Department of the Treasury report acknowledged that IRS does not have the capability to develop and integrate TSM, and will obtain additional contractual help to do so; and (6) while additional contracting may help, IRS does not have the capability to successfully manage all of its current contractors.

Oct 4, 2017

Sep 18, 2017

Sep 6, 2017

Jul 13, 2017

Jun 21, 2017

Jun 13, 2017

May 18, 2017

May 15, 2017

Apr 11, 2017

Looking for more? Browse all our products here