Tax Systems Modernization:

Unmanaged Risks Threaten Success

T-AIMD-95-86: Published: Feb 16, 1995. Publicly Released: Feb 16, 1995.

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

GAO discussed the Internal Revenue Service's (IRS) progress with the Tax Systems Modernization (TSM) program. GAO noted that: (1) the systems IRS has implemented have only marginally improved tax processing and compliance operations because they are not integrated into TSM; (2) IRS has not fully implemented congressionally directed actions to improve its TSM program; (3) IRS has established a separate TSM management office with full authority and responsibility for all TSM priorities except the systems engineering and architect functions; (4) the management executive has taken some initial actions to consolidate his TSM responsibilities, but other important management controls are not yet in place; (5) IRS has not established a TSM implementation schedule or set program priorities; (6) IRS has established most TSM technical guidelines and is working on TSM security guidelines; (7) IRS has not set project performance measurements, but it is working on a contractor evaluation plan; (8) it may be years before IRS has the proper mix of skilled personnel to implement TSM successfully; (9) IRS is developing a revised TSM cost model and will have an independent cost analysis completed by September 1995; (10) TSM remains a high-risk program because IRS does not follow successful practices for acquiring information technology; and (11) IRS needs to initially focus on a small number of critical projects that address its TSM vision in order to gain control over many TSM risks.

Jun 10, 2014

May 22, 2014

May 12, 2014

May 8, 2014

May 7, 2014

Apr 2, 2014

Feb 26, 2014

Feb 12, 2014

Looking for more? Browse all our products here