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Information Technology: Update on VA Actions to Implement Critical Reforms

T-AIMD-00-74 Published: May 11, 2000. Publicly Released: May 11, 2000.
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Highlights

Pursuant to a congressional request, GAO discussed the Department of Veterans Affairs' (VA) progress in implementing its information technology (IT) program, focusing on: (1) VA's efforts to address GAO's 1998 recommendations; (2) the status of VA's actions to develop and implement a Master Veteran Record (MVR); and (3) VA's steps to improve computer security across the department.

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Topics

Chief information officersComputer securityComputer security policiesCustomer serviceInformation resources managementInformation technologyManagement information systemsManagement reengineeringStrategic information systems planningSystems design