District of Columbia Government:

Management Reform Projects Not Effectively Monitored

T-AIMD-00-237: Published: Jun 30, 2000. Publicly Released: Jun 30, 2000.

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Gloria L. Jarmon
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Pursuant to a congressional request, GAO discussed the District of Columbia's management reform initiatives.

GAO noted that: (1) over the past 3 fiscal years, the District government has proposed hundreds of management reform initiatives that were estimated to save millions of dollars as well as improve government services; (2) however, as of June 1, 2000, the District had only reported savings of about $1.5 million related to these initiatives and had not consistently tracked the status of these projects; (3) neither the District of Columbia Financial Responsibility a nd Management Assistance Authority nor the District could provide adequate details on the goals achieved for all of the projects that had been reported as completed or in various stages of completion; (4) the District does not have a systematic process to monitor these management reform projects and determine where savings or customer service improvements have been realized; and (5) the District cannot say for certain how funds designated for management reform have been spent or whether the key goals of these initiatives have been realized.

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