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Air Travel: Effectiveness of State Consumer Protection Efforts Varies

RCED-90-136 Published: Aug 29, 1990. Publicly Released: Oct 02, 1990.
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Highlights

Pursuant to a congressional request, GAO provided information on states' efforts to protect consumers from unfair and deceptive trade practices in the travel industry.

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AirlinesAirline regulationConsumer protectionFraudLaw enforcementProposed legislationState governmentsTravel agentsTravelersAdvertising