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Aviation Safety: Conditions Within the Air Traffic Control Work Force

RCED-89-113FS Published: Apr 24, 1989. Publicly Released: May 25, 1989.
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Highlights

Pursuant to a congressional request, GAO provided the results of its 1988 questionnaire of air traffic controllers, supervisors, and facility managers on air traffic issues facing the Federal Aviation Administration (FAA), including work load, staffing, overtime, training, morale, and system safety. GAO compared the 1988 responses with those of its 1985 survey.

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Air traffic controllersEmployee trainingStaff utilizationJob satisfaction surveysPersonnel managementRegulatory agenciesTraffic regulationTraining utilizationTransportation safetyWorking conditions