Continuous Improvement:

The Quality Challenge

QMG-92-1: Published: Nov 1, 1991. Publicly Released: Nov 1, 1991.

Additional Materials:

Contact:

Office of Public Affairs
(202) 512-4800
youngc1@gao.gov

GAO presented its plan for implementing quality management, focusing on its: (1) vision, mission, and guiding principles; and (2) quality management goals and strategies for November 1991 through November 1993.

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