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Improvements Needed in DOD System for Controlling Material Shipments to DLA Depots and Customers

PLRD-82-81 Published: Jun 10, 1982. Publicly Released: Jun 10, 1982.
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Highlights

GAO reviewed the Department of Defense's (DOD) practices and procedures for controlling material shipments to Defense Logistics Agency (DLA) depots and shipments from DLA distribution activities and vendors to military customers. GAO was primarily interested in whether: (1) DOD customers were receiving proper shipments of requisitioned material; and (2) the government received what it paid for when fast payment procedures were used.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should require the Director, DLA, to emphasize the importance of controlling material shipments and ensuring that the government receives what it pays for by: (1) strengthening processing controls; and (2) following up on reported deficiencies and assessing problem areas.
Closed – Implemented
During a recent GAO evaluation of inventory management practices of the services and DLA, GAO found that DLA does not ensure that the government receives what it pays for. Receipt processing controls have not been sufficiently strengthened. GAO initiated a new assignment to evaluate fast pay procedures in DLA and the services. Recommendations of the current job will supercede those in this report.
Department of Defense The Secretary of Defense should direct the Secretaries of the Army, Navy, and Air Force to emphasize to DLA military customers the need to consistently follow established procedures for identifying, processing, and reporting shipping discrepancies, including container material shortages and overdue shipments.
Closed – Implemented
DLA and the military services developed training programs to educate depot and customer personnel on the correct use of material receipt procedures. Financial benefits from training cannot be reasonably estimated.

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Topics

Defense industryFreight transportationInventory control systemsMilitary inventoriesSpare partsMilitary forcesStocksDefense logisticsPolicies and proceduresInventory