GSA's Management of Reimbursable Building Services Needs Improvement
PLRD-81-46
Published: Jul 08, 1981. Publicly Released: Jul 08, 1981.
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Highlights
The General Services Administration (GSA), through its Public Buildings Service, charges tenant agencies for space and related services in federal buildings and federally leased space. GSA also charges tenant agencies for special services which they request beyond the standard level of repairs and initial space alterations, building operations and maintenance, and physical protection and building security. These special services are commonly referred to as reimbursables.
Recommendations
Recommendations for Executive Action
| Agency Affected | Recommendation | Status |
|---|---|---|
| General Services Administration | The Administrator of General Services should require the Commissioner, Public Buildings Service, to continually monitor and evaluate the program to improve management and ensure the quality of services, the reasonableness and consistency of charges, the soundness of controls, and the adequacy and uniformity of procedures. |
Closed – Implemented
GSA has issued guidance delineating responsibility for oversight of this program.
|
| General Services Administration | The Administrator of General Services should require the Commissioner, Public Buildings Service, to manage resources in support of the program to ensure that reimbursable requests are justified and that services are promptly delivered. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
|
| General Services Administration | The Administrator of General Services should require the Commissioner, Public Buildings Service, to publish clear criteria for determining what services are reimbursable and procedures for providing them. |
Closed – Implemented
When we confirm what actions the agency has taken in response to this recommendation, we will provide updated information.
|
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Topics
Facility maintenanceFacility managementFacility repairsFacility securityFederal office buildingsLeasesMonitoringRecords managementRent policiesRental rates