Skip to main content

Improved Work Measurement Program Would Increase DOD Productivity

PLRD-81-20 Published: Jun 08, 1981. Publicly Released: Jun 08, 1981.
Jump To:
Skip to Highlights

Highlights

GAO reviewed work measurement in the Department of Defense maintenance depots.

Recommendations

Recommendations for Executive Action

Agency Affected Recommendation Status
Department of Defense The Secretary of Defense should direct the Secretary of the Air Force to redefine the duties of the planner/technician so that more time can be spent on work measurement tasks.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of Defense The Secretary of Defense should direct the Secretary of the Air Force to develop a reporting mechanism by which AFLC can monitor work measurement program results in the air logistics centers.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of the Army The Army should increase its workload coverage with engineered standards and rely less on historical average for estimating labor requirements.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of the Army The Army should place a high priority on carrying out its plans to improve the staffing of its work measurement functions.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of the Army The Army should fully implement an effective work measurement system, including improving work methods, labor standards, and staffing and monitoring implementation.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of Defense The Secretary of Defense should direct the Secretary of the Air Force to provide sustained emphasis on improving all aspects of work measurement with particular focus on upgrading estimates to engineered standards and providing clear guidance for applying work measurement principles.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of Defense The Secretary of Defense should direct the Secretary of the Air Force to require that Air Force Air Logistics Center commanders improve their work measurement systems by submitting engineered standards coverage goals that are closer to the 80-percent goal suggested by the consultant.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of Defense The Secretary of Defense should direct the Secretary of the Air Force to develop and implement specific solutions for the Air Force's recruiting and retention problems at each air logistics center, such as special pay rates for affected groups, until the reality and value of pending blue-collar pay reform is known.
Closed – Implemented
Please call 202-512-6100 for additional information.
Department of Defense The Secretary of Defense, to improve the quality of work measurement in Army maintenance depots, should direct the Secretary of the Army to act on the recommendations regarding work measurement GAO has made in the past and with which the Army has agreed.
Closed – Not Implemented
The Department of Defense's current regulations call for the services to implement effective work measurement standards. No further action is planned.
Department of Defense The Secretary of Defense should require the services to report periodically on the status of their work measurement programs. Particularly, service reports should address progress toward achieving predetermined goals for workload coverage by engineered standards, trends in staffing the work measurement function, and work measurement contributions to increasing depot productivity.
Closed – Not Implemented
The Office of the Secretary of Defense did not concur with the recommendation; no action will be taken.
Department of Defense The Secretary of Defense should direct the Secretary of the Navy to more accurately communicate to shop labor and management the need for accurate labor-hour reporting so that the advantages of accurate work measurement data are more fully realized.
Closed
GAO has no information on the actions taken by the agency.
Department of Defense The Secretary of Defense should direct the Secretary of the Navy to review relative staffing among support functions within each NARF so that resources can be redistributed to avoid losses in NARF effectiveness because of insufficient work measurement personnel.
Closed
GAO has no information on the actions taken by the agency.
Department of Defense The Secretary of Defense should direct the Secretary of the Navy to require all NARF commanders to set goals for improving their work measurement programs, particularly regarding covering workload with engineered standards and maintaining the quality of these standards.
Closed
GAO has no information on the actions taken by the agency.
Department of Defense The Secretary of Defense should direct the Secretary of the Navy to emphasize to new NARF commanders the importance of the Navy's performance standards program and the need for the commanders to support it.
Closed
GAO has no information on the actions taken by the agency.
Department of Defense The Secretary of Defense should become more involved in each service's work measurement program to provide timely advice and act as a conduit for information exchange among the services.
Closed
GAO has no information on the actions taken by the agency.

Full Report

Office of Public Affairs

Topics

Staff utilizationMaintenance (upkeep)Military personnelPerformance measuresReporting requirementsStandards evaluationWork measurementMilitary forcesLogisticsAircraft